Total 3,546 technical support engineer job vacancies in Malaysia

Job Description: A POS System Technical Support Engineer is responsible for providing technical assistance and support to customers who are using POS (Point of Sale) systems. They ensure the smooth functioning of POS systems by troubleshooting technical issues, offering guidance on system usage, and providing solutions to problems encountered by customers. These professionals serve as a crucial link between customers and the technical team, helping to resolve issues promptly and maintain high levels of customer satisfaction.

Responsibilities:

• Technical Assistance: Provide technical support and assistance to customers experiencing issues with POS systems. This includes troubleshooting hardware and software problems, diagnosing technical issues, and offering solutions.
• Customer Communication: Communicate effectively with customers to understand their technical concerns and provide clear explanations and instructions. Maintain a professional and courteous demeanor while addressing customer inquiries and issues.
• Problem Resolution: Work diligently to identify and resolve technical issues related to POS systems. Utilize problem-solving skills and technical knowledge to offer timely solutions and ensure minimal disruption to customer operations.
• Documentation: Maintain detailed records of customer interactions, technical issues reported, and solutions provided. Document troubleshooting steps and resolutions for future reference and to contribute to knowledge-sharing within the technical support team.
• System Configuration: Assist customers with the configuration and setup of POS systems, including software installation, device integration, and network configuration. Ensure that POS systems are properly configured to meet the specific requirements of each customer.
• Training and Education: Provide training and guidance to customers on how to use POS systems effectively. Conduct training sessions, create instructional materials, and offer ongoing support to ensure that customers are proficient in utilizing the features and functionalities of POS systems.
• Collaboration: Collaborate closely with internal technical teams, including software developers, hardware engineers, and quality assurance personnel, to escalate complex technical issues and coordinate efforts to resolve customer problems efficiently.
• Continuous Improvement: Stay updated on industry trends, new technologies, and advancements in POS systems. Continuously improve technical knowledge and skills through training, self-study, and participation in professional development activities.
• Customer Satisfaction: Strive to exceed customer expectations by delivering exceptional technical support and ensuring that customer needs are met promptly and effectively. Monitor customer satisfaction levels and take proactive measures to address any issues or concerns raised by customers.
  Quality Assurance: Participate in quality assurance activities to ensure the reliability, performance, and security of POS systems. Conduct testing and validation of software updates, patches, and new releases to verify compatibility and stability.

In summary, a POS System Technical Support Engineer plays a vital role in providing technical assistance, troubleshooting issues, and ensuring customer satisfaction with POS systems. They possess a combination of technical expertise, communication skills, and customer service orientation to effectively address the diverse needs of customers in the retail and hospitality industries.
 
 
 
 
 
 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Reward System

Responsibilities:

• Advise on and design electronic devices, components, circuits, semiconductors, and systems.
• Specify production or installation methods, materials, and quality standards for electronic products.
• Oversee the production or installation work of electronic products and systems.
• Establish control standards and procedures to ensure the efficient functioning and safety of electronic systems.
• Coordinate and oversee the maintenance and repair of existing electronic systems and equipment.
• Design and develop signal processing algorithms, implementing them through hardware and software.

Requirements:

• Fluent in English, Bahasa Malaysia, and Mandarin.
• Positive attitude, collaborative mindset, strong interpersonal skills.
• Excellent written and verbal communication skills.
• Adaptability to change and ability to find alternate solutions.
• Critical thinking and problem-solving skills.
• Demonstrated leadership skills.
• Strong knowledge of applicable system automation and business solution software.

Perks & Benefits:

• Comprehensive Staff Benefits (EPF, SOCSO, EIS etc.)
• Personal Leave (Annual Leave, Medical and Hospitalization Leave etc.)
• Allowance (Medical Insurance & Claim)
• Training Provided.
• Company Trip.
• Annual Bonus.
• Overtime Pay

Job Responsibilities:

• To involve in preparing installation, assembling, commissioning & troubleshooting of security systems such as CCTV, Card Access System, intelligent alarm monitoring systems and etc.
• To involve in testing of in-house as well as 3rd party security products.
• Added Advantages : Knowledge in Fiber To The Home(FTTH), Public Address(PA) System, SMATV System and Intercom System
• To help customers to solve technical issues.
• To involve in servicing of security products.
• To report service & repair status to their respective supervisor.
• To assist in preparation & submission of various technical reports to their respective supervisor.
• To provide system or product training to the customers 

Requirement:

• Required Skill(s): Microsoft Office, Technical Knowledge in ELV Systems, ,ICT and computer is an added advantage.
• Analytical thinking and Good Self Discipline
• Ability to work independently without much supervision.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Open culture
• Personal development opportunities

Job Description :-

• Plan and propose any new development and cost down activities 
• Responsible and follow tightly with subordinate activities
• To provide any support for sales team
• Hands on of R&D activities, prepare lab test report till pilot run
• Value added/improve the quality of existing product
• Develop & research new products to meet market trend and demands
• Cost down on existing products by maintaining the product quality
• Evaluation of raw materials (for replacement, cost down or alternate source with lab test report)
• Liaise with purchasing and suppliers for the materials related issue and sourcing new materials for the new product development
• Investigate and study customer complaint. Initiate corrective action on the genuine customer complaint (which related to the formulations, specification and testing & provide report and counter measures)
• Modify the existing products to meet specific customer requirement, for instance colour, finishing/appearance, costing etc based on project basis
• To carry out testing of competitor’s products against our similar range of products and prepare report based on the finding
• To ensure all the lab equipment’s are well maintained and control.
• To carry out testing for rework old stock or problematic finished goods
• To liaise or propose any extra value-added testing or certificate for products
• To ensure all technical documentations are well maintaining for audit.
• Managed a team of chemists to meet technical KPI.
• Regional support to enhance formulation synergism.
• EHS compliance to technical and QC labs respectively.
• Bachelor Degree in Chemistry or equivalent
• Min 10 years working experience in paint/similar industries
• Good interpersonal and communication skills

Perks & Benefits

• Personal leave
• Open culture

職責：

• 就電子設備、組件、電路、半導體和系統提供建議和設計。
• 規定電子產品的生產或安裝方法、材料和品質標準。
• 監督電子產品和系統的生產或安裝工作。
• 建立控制標準和程序，確保電子系統的高效運作和安全。
• 協調和監督現有電子系統和設備的維護和修理。
• 設計和開發訊號處理演算法，透過硬體和軟體實現它們。

要求：

• 精通英語、馬來語和華語。
• 正向的態度，協作心態，較強的人際溝通能力。
• 優秀的書面和口頭溝通能力。
• 適應變化和尋找替代解決方案的能力。
• 批判性思考和解決問題的能力。
• 表現出領導能力。
• 對適用的系統自動化和業務解決方案軟體有豐富的了解。

津貼和福利：

• 全面的員工福利（EPF、SOCSO、EIS 等）
• 事假（年假、病假、住院假等）
• 津貼（醫療保險及索賠）
• 提供培訓。
• 公司旅行。
• 年度獎金。
• 加班費

工作職責：

• 參與CCTV、卡門禁系統、智慧警報監控系統等安全系統的準備安裝、組裝、調試和故障排除。
• 參與內部和第三方安全產品的測試。
• 附加優勢：光纖到府（FTTH）、公共廣播（PA）系統、SMATV系統和對講系統的知識
• 幫助客戶解決技術問題。
• 參與安全產品的服務。
• 向各自的主管報告服務和維修狀態。
• 協助準備並向各自的主管提交各種技術報告。
• 為客戶提供系統或產品培訓

要求：

• 所需技能：Microsoft Office、ELV 系統、ICT 和電腦的技術知識是額外優勢。
• 分析思考和良好的自律
• 能夠在沒有太多監督的情況下獨立工作。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 開放文化
• 個人發展機會

The ideal candidate will have a strong background in technical writing, combined with expertise in system testing methodologies. 

Key Responsibilities:

• Collaborate with the development team to understand software requirements and design specifications.
• Develop comprehensive test plans and test cases to effectively evaluate software functionality and performance.
• Execute manual and automated tests to identify defects, bugs, and performance issues.
• Document test results, including detailed defect reports and technical write-ups.
• Work closely with developers to troubleshoot and resolve issues in a timely manner.
• Conduct regression testing to ensure software stability across different releases.
• Participate in the continuous improvement of testing processes and methodologies.
• Stay updated on industry best practices and emerging technologies in software testing.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience as a Software Tester or Quality Assurance Engineer.
• Strong proficiency in technical writing, with the ability to articulate complex technical concepts clearly and concisely.
• In-depth knowledge of software testing methodologies, tools, and best practices.
• Experience with system testing, including functional testing, regression testing, and performance testing.
• Familiarity with automation testing frameworks such as Selenium, JUnit, or TestNG is a plus.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.
• ISTQB certification or equivalent is preferred.

Benefits:

• Competitive salary and benefits package.

Job Description

The role is to sell and promote the game-changing technology of levitated rotating products, such as turbo blowers, turbo-compressors, and vacuum pumps, which is fast changing industry practice. 

Because of the tremendous advantages brought by this technology, enterprising, dynamic individuals will be selected to trailblaze the products. As such, the job offers tremendous scope for career advancement.

Requirements

• Good sales experience in blowers and compressors and its applications to industry
• Degree in Mechatronics or Electrical Engineering and Electronics will be advantegeous.
• Must have a good command of spoken and written English
• Applicants must be Malaysian citizens
• Ability to speak/read Mandarin will be advantageous

Perks & Benefits

• Bonus
• PA

Job Summary :

The General Administrator is responsible for supporting various departments within an organization by performing a range of administrative tasks. This role requires strong organizational skills, effective communication abilities, and the capacity to manage multiple tasks efficiently.

Key Responsibilities :

• Administrative Support: Provide comprehensive administrative support to the team, including managing calendars, scheduling meetings, and organizing events.
  
  
• Document Management: Prepare, organize, and store various company documents, ensuring all paperwork is up-to-date and readily accessible.
  
  
• Communication: Handle incoming calls, respond to emails, and liaise with clients and vendors to ensure all queries are addressed promptly and professionally.
  
  
• Data Entry and Record Keeping: Perform data entry tasks and maintain accurate records of company operations, financials, and other critical data.
  Office Management: Ensure office supplies are maintained, including checking inventory and ordering new supplies as needed.
  
  
• Reporting: Assist with the preparation of regular reports on expenses, office budgets, and other expenditures.
  
  
• Human Resources Support: Assist the HR department with the recruitment process, employee onboarding, and maintaining employee records.

Skills and Qualifications :

• Organizational skills: Excellent ability to organize tasks, documents, and schedules effectively.
  
  
• Communication skills: Strong written and verbal communication skills to interact with various stakeholders.
  
  
• Problem-solving skills: Ability to address issues promptly and find effective solutions.
  
  
• Attention to detail: High level of accuracy in all tasks, from data entry to managing schedules.
  
  
• Technical proficiency: Comfortable with office software, including MS Office Suite (Word, Excel, Outlook) and any specific database management or scheduling tools used by the company.

Educational Requirements :

A high school diploma is required; however, a bachelor’s degree in Business Administration, Communications, or a related field can be advantageous.

Experience :

Previous experience in an administrative role is preferred. Experience in the specific industry of the company may also be beneficial.

Perks & Benefits

• Personal leave
• Personal development opportunities

Job Description

• To assist in maintenance work procurement and productivity;
• To build a long term relationship with clients, suppliers and sub-contractors;
• To follow up on maintenance works and be the middle person of contact
  between clients, contractors and suppliers;
• To record maintenance works daily and arrange contractor or supplier
  accordingly;
• To monitor and review all the maintenance works by contractor and supplier;
  To perform other related duties as required during working hour

Job Requirement

• No working experience required.
• Required skill(s): MS Office.
• Good interpersonal skill, good initiative and positive attitude.
• Good team player with strong commitment and self‐motivated.
• Ability to work independently.
• Able to multitask and prioritize daily workload.
• Language skill: English and Bahasa Malaysia.

• Medical
• Miscellaneous allowance
• Education support

Job Description

• To assist in maintenance work procurement and productivity;
• To build a long term relationship with clients, suppliers and sub-contractors;
• To follow up on maintenance works and be the middle person of contact
  between clients, contractors and suppliers;
• To record maintenance works daily and arrange contractor or supplier
  accordingly;
• To monitor and review all the maintenance works by contractor and supplier;
• To perform other related duties as required during working hour

Job Requirement

1. No working experience required.
2. Required skill(s): MS Office.
3. Good interpersonal skill, good initiative and positive attitude.
4. Good team player with strong commitment and self‐motivated.
5. Ability to work independently.
6. Able to multitask and prioritize daily workload.
7. Language skill: English and Bahasa Malaysia.

1. Medical
2. Miscellaneous allowance
3. Education support

Job Scope:

• Managing manage service client help desk tickets & prioritize according to SLA and severity.
• Recognize and escalate complex issues.
• Server setup and configuration - RAID, Windows Server OS, firmware upgrade. 
• Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware.
• Laptop/Desktop configuration – Domain Join, Outlook configuration, Software installs.
• Computer software and hardware troubleshooting.
• Diagnose and repair minor network and server issues.
• Employee onboarding (Account creation O365, in-house System, O365, AD, , etc.)
• Employee offboarding (account deactivation, data transfer, email access, equipment gathering).
• Reaching out to vendors for warranty claims.
• Onsite visit manage service client maintenance support weekly or as needed.
• Provide on-site support to handle various issues based on incoming customer incidents/requests.
• Documenting and analyzing technical issues and customer interactions
   

Required:

• 2-3 years of corporate IT Help Desk experience
• Experience providing hardware and software support primarily on Windows laptops/desktop
• Experience working with Windows 7/10, Windows servers 2008-2019
• Experience working with MS Office suite including email clients (Outlook)
• Experience with ticketing systems and helpdesk processes

Perks & Benefits

• Commission and bonus
• Travelling Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Annual Leave / Medical Leave
• Medical Claim
• Optical & Dental claim
• Fast growing company that ensure career growth.

Responsibilities:-

• Provide support services to the marketing team;
• Monitor trade proceeds/transactions, liaise with various internal departments, bankers and external parties;
• Maintain trading records and assist in preparing reports.

Requirements:-

• Bachelor degree from a recognized university in any field;
• Basic accounting knowledge;
• Preferably 2-3 years working experience;
• Preferably having knowledge in palm oil, banking or trading markets;
• Excellent communication and interpersonal skills;
• Ability to work independently and as part of a team.

Perks & Benefits

• Central location
• Hospital and Surgical insurance, Group Personal Accident Insurance

Vitally is a leading manufacturer and supplier of Aluminium Home Products, artistic Eco Art Panel, and Aluminium Composite Panel in Malaysia and is headquartered in Muar, Johor. As a result of our commitment to the business over the years, we have successfully established ourselves as a trusted partner with property developers, interior designers and key players in the industry. As part of our commitment for continuous improvement and our business expansion plan, we are currently seeking energetic and dynamic candidates to join our team.

Responsibilities:

• Plan and monitor daily product measurement and installation schedule to ensure timely delivery in accordance with customers' requirements and company standards.
• Liaise with sub-contractors and house owners for scheduling of product measurement and installation services and update status accordingly from time to time.
• Prepare all relevant documents pertaining to product measurement and installation services' request and promptly update all such information into system.
• Ensure customers request, enquiry, feedback and complaints are logged and resolved on time.
• Ensure of all receiving of goods from Headquarter are in accordance to customers' order and in good conditions.
• Co-ordinate receiving of goods return from customers as well as disposition of expired material / goods back to Headquarter.
• Performs any other tasks and responsibilities within the Branch Operations as and when required.
   

Job Requirements:

• Candidate must possess at least a SPM/ STPM/ Diploma/ Bachelor's Degree in any field.
• At least 2 years' working experience in customer communication and sales coordination.
• Applicants must be willing to work for 5.5 days.
• Conversant in both spoken and written of Bahasa Malaysia and English.
• Proficient in Microsoft Office applications (especially Microsoft Excel).
• Details oriented with good interpersonal and communication skills.
   

Perks & Benefits:

• Attractive salary package with yearly salary increment and performance bonus
• Working with stable and well-established company
• Rewards and recognition such as long service award
• Provide on the job training
• Medical benefits
• Staff purchase discounts

Responsibility

• Deliver fair outcome to our customers and ensure the quality of service in place.
• Actively share customer feedback with internal departments to improve the customer experience.
• Actively respond to the feedback received from social media.
• Work with internal teams to ensure the pre & post service for all products are in place.
   

Requirements

• With 1+ years of hands-on experience in the fintech or blockchain industry.
• Familiar with professional English email writing.
• Ability to articulate issues or problems to internal departments.
• Knowledge of blockchain would be an advantage.
• The ability to communicate in Mandarin would be an advantage.
• Good and positive attitude with a keen interest in learning.
   

Benefits

1. Competitive pay package (base salary + transportation allowance + night shift allowances + generous KPI bonus programme + annual bonus).
2. Excellent growth and advancement opportunities: we offer you support, skill development, coaching opportunities, and training programmes to help you succeed.
3. Employee engagement, recognition, and appreciation programmes
4. Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
5. Comprehensive insurance coverage
6. Festival gifts, Wedding gifts, birthday vouchers, etc.
7. Team Building