Total 14 Full-time technical support job vacancies in penang

We are looking for an innovative Technical Support Engineer who is passionate in research, design, prototyping, project management documentation, Product support for advanced automated machine and IoT 4.0 system.

As an Technical Support Engineer, you will be responsible for electrical, programming and product troubleshooting for CMS’s product. You are required to work closely with the Sales team, customer and manufacturer to ensure the customer use CMS product with optimum performance.

Job detail & reponsibilites

• A recognized Degree/Master in Electrical/Mechatronics Engineering or equivalent.
• 1-2 years working experience in related field.
• Working experience in Industrial Robot (Scara, cartesian and Wafer Transfer), Servo,Stepper motor, knowledge in motion control, IOT 4.0 knowledge & PLC programming will be an added advantage.
• Knowledge in electrical wiring drawing.
• Programming knowledge in C#, Visualbasic, C++ and ladder logic programming.
• Troubleshoot product related error.
• Travel outstation to support product's issue at customer side.
• Self starter and able to work independently.
• Fresh graduates are encouraged to apply.
• Need to be able speak Mandarin to communicate with Taiwan, If able to speak Japanese will be more advantage.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Oversea Training if needed

Job Scope:

• Managing manage service client help desk tickets & prioritize according to SLA and severity.
• Recognize and escalate complex issues.
• Server setup and configuration - RAID, Windows Server OS, firmware upgrade. 
• Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware.
• Laptop/Desktop configuration – Domain Join, Outlook configuration, Software installs.
• Computer software and hardware troubleshooting.
• Diagnose and repair minor network and server issues.
• Employee onboarding (Account creation O365, in-house System, O365, AD, , etc.)
• Employee offboarding (account deactivation, data transfer, email access, equipment gathering).
• Reaching out to vendors for warranty claims.
• Onsite visit manage service client maintenance support weekly or as needed.
• Provide on-site support to handle various issues based on incoming customer incidents/requests.
• Documenting and analyzing technical issues and customer interactions
   

 

Required:

• 2-3 years of corporate IT Help Desk experience
• Experience providing hardware and software support primarily on Windows laptops/desktop
• Experience working with Windows 7/10, Windows servers 2008-2019
• Experience working with MS Office suite including email clients (Outlook)
• Experience with ticketing systems and helpdesk processes

Perks & Benefits

• Commission and bonus
• Travelling Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Annual Leave / Medical Leave
• Medical Claim
• Optical & Dental claim
• Fast growing company that ensure career growth.

Job Scope:

• Managing manage service client help desk tickets & prioritize according to SLA and severity.
• Recognize and escalate complex issues.
• Server setup and configuration - RAID, Windows Server OS, firmware upgrade. 
• Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware.
• Laptop/Desktop configuration – Domain Join, Outlook configuration, Software installs.
• Computer software and hardware troubleshooting.
• Diagnose and repair minor network and server issues.
• Employee onboarding (Account creation O365, in-house System, O365, AD, , etc.)
• Employee offboarding (account deactivation, data transfer, email access, equipment gathering).
• Reaching out to vendors for warranty claims.
• Onsite visit manage service client maintenance support weekly or as needed.
• Provide on-site support to handle various issues based on incoming customer incidents/requests.
• Documenting and analyzing technical issues and customer interactions
   

 

Required:

• 2-3 years of corporate IT Help Desk experience
• Experience providing hardware and software support primarily on Windows laptops/desktop
• Experience working with Windows 7/10, Windows servers 2008-2019
• Experience working with MS Office suite including email clients (Outlook)
• Experience with ticketing systems and helpdesk processes

Perks & Benefits

• Commission and bonus
• Travelling Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Annual Leave / Medical Leave
• Medical Claim
• Optical & Dental claim
• Fast growing company that ensure career growth.

Job Responsibilities:

• Provide necessary support to the Sales Team.
• Respond to customers’ inquiries on Company products.
• Handle the processing of all orders with accuracy and timeliness.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• To undertake other responsibilities as and when assigned from time to time.

Job Requirements:

• Candidate must possess at least SPM,"O" Level.
• Proficient in Microsoft Word and Excel 
• Minimum 3years experience of working experience In the related field is required for this position.  
• Able to work independently and excellent communication skills
• Sense of responsibility to complete task given

Perks & Benefits

• Personal leave
• Personal development opportunities
• Medical

1   Requirements                   

§  Candidate must possess at least bachelor's degree or diploma in electrical engineering/ mechanical engineering are encouraged to apply.

§  proven working experience 1 year and above.

 

2   Primary functions                        

§  To prepare engineering drawing using AutoCAD, to amend, revise and update drawing as instructed.

§  To upkeep and maintain all drawings in an orderly manner.

§  Monitor and upkeep PC and printer in working condition.

§  Liaise with relevant parties and resolve drawing issues.

§  Manage tenders and tender documentation

§  Liaise with sub-contractors, client, and project team

§  follow-up with project team on progress of work done at site.

§  Good decisions, problems solving & creative thinking soft skills.

§  Strong communication and negotiation skills, and can speak English and Bahasa

§  computer literate, expertise AutoCAD, Microsoft office (eg: ms.word, ms.excel, ms.powerpoint)

§  excellent communication and interpersonal skill.

§  Work independently with little supervision & able to manage service calls that require more time than anticipated without becoming frustrated or rushing through a job           

                        

3   other supporting jobs funtions               

·     Makes continuous improvement through investigation and recommendations to supervisor. 

·     Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed       

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Personal leave
• Open culture

1 要求

§ 鼓勵候選人至少擁有電機工程/機械工程學士學位或文憑才能申請。

§ 1年以上工作經驗。

2 主要功能

§ 使用AutoCAD繪製工程圖，並依照指示修改、修訂和更新圖面。

§ 有序地維護和保養所有圖紙。

§ 監控並維護電腦和印表機的工作狀態。

§ 與相關方聯絡並解決圖面問題。

§ 管理投標和投標文件

§ 與分包商、客戶和專案團隊聯絡

§ 與專案團隊跟進現場工作的進度。

§ 良好的決策、解決問題和創造性思考的軟技能。

§ 較強的溝通談判能力，能說英語和馬來語

§ 懂電腦，精通 AutoCAD、Microsoft Office（例如：ms.word、ms.excel、ms.powerpoint）

§ 優秀的溝通和人際交往能力。

§ 在很少監督的情況下獨立工作，能夠管理需要比預期更多時間的服務呼叫，而不會感到沮喪或匆忙完成工作

3 其他輔助作業功能

· 透過調查並向主管提出建議來持續改進。

· 與工作性質相關的其他職責和責任可以根據需要臨時或永久分配

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 公司旅行
• 事假
• 開放文化

1. Render Technical support to Manufacturing in shift
2. Various Test Equipment operation, setup and maintenance.
3. Assist in improvement projects for quality, utilization and efficiency of equipment.
4. Repair and maintain various hardware used in Test Manufacturing lines

Come join the People Solutions team as the global Director, People Leader Support. In this role, you will lead a global team focused on building leader capability in foundational management practices through real-time coaching and specialized training. This role works in partnership with our business clients, Legal, Business & People Partners, Country Enablement and COE teams to understand capability gaps, design people-focused solutions and deliver at scale.

Responsibilities:

• Develop and build a team to deliver a global leader support hub model to support cyclical volume leader coaching/support for the following inquiries: attendance, performance, solution delivery, business cases for workforce reductions, leaves and accommodations, listening support, etc.
• Proactively implement programs in partnership with COEs focused on upskilling leaders prior to program launches and providing in the moment, real-time coaching on managing employees
• Develop a consistent framework for coaching, record keeping and tracking
• Develop and train team members to ensure high-quality leader coaching and support of cases
• Partner with internal stakeholders (Legal, Ethics & Compliance, Security & EHS) on a robust compliance strategy that ensures people leaders are provided statutory training on a regular cadence
• Using data, develop insights and themes to determine leader development needs and success metrics for regular updates to executive leaders
• Collaborate with the People Solutions ecosystem on broader organizational initiatives

Hiring immediately @ Location : Georgetown, Penang

Customer Support - Assistant Sales Advisor (English & Malay) - C1 Level in English       

        

* We welcome applications from freshers.

   Working Hours: 9 am to 9 pm shift (It will transition to a 24/7 shift in the future)                                                                                                                                                   

• Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level)                                      
• Experience in the sales or customer service industry is an added advantage.                                                                                                                   
• Responsibilities include handling customers via calls, emails, and chat                                                                                                                                                                                                                                                                                                                                       

Salary: Basic salary of RM 3800 + Fixed Language allowance of RM 300                                                                                                                                                                                                        

Responsibilities                                                                                                                 

●     Delivering exceptional customer interactions, evaluated through client call quality reports, call audits, and customer satisfaction surveys.                                                                                                                      

●     Offering pre-sales consultative solutions to articulate the features and advantages of the client's products to customers contacting the Retail Contact Centre Sales and Service.                                                                                                                       

●     Accurately recording valid orders and documenting all Saved For Later ("SFL") opportunities.                                                                                                                 

●     Actively selling and providing sales support for products to boost incremental revenue, all while ensuring the highest levels of customer satisfaction survey scores.                                                                                                                     

●     Demonstrating a proficient understanding of all client-supported products, both current and future, evidenced by client call quality reports, call audits, and customer satisfaction survey scores.                                                                                                             

●     Ensuring innovation and quality in every customer interaction.                                                                                                                    

●     Entering all necessary data elements into the internal Online Store and other record-keeping systems following client training and operational procedures.                                                                                                             

●     Maintaining a comprehensive awareness of the client's strengths in the industry.                                                                                                                                                                                                                             

• Minimum of Diploma in any field                                                                                                       

●     Demonstrated business language fluency in Bahasa Melayu and fluency for all Advisors in business English                                                                                                                       

●     Professional working experience dealing with face-to-face or virtual interactions with customers preferred.                                                                                                                       

●     Demonstrated telephone skills, including the ability to use the phone system and to control call direction and duration                                                                                                                      

●     Excellent understanding and knowledge on high technology products and computers and operating systems                                                                                                                       

●     Effective time management strategy including ability to multi-task, prioritize, organize and balance workload                                                                                                                       

●     Excellent judgment and decision-making skills                

Language allowance 300RM Per month

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Automation Technical Project Director located in Batu Kawan, Penang.

What a typical day looks like:

• Search for potential customer or potential project
• Specific customer management and communication.
• Lead the planning and implementation of an automation project
• Facilitate the definition of project scope, goals, and deliverables
• Define project task and resource requirements
• Mange project resource allocation
• Plan and control project timelines
• Estimate project budget, and control the cost within the budget
• Collaboration with other functions to compliancy the law and rules (Information Security, Finance, EHS, ESD, CE, UL, etc.)

The experience we’re looking to add to our team:

• Bachelor's Degree in Automation Engineering, Computer Science, Software-Engineering, Electrical Engineering or Mechanical Engineering
• Has manufacturing process or automation development background is prior.
• A similar TPM role with a minimum of 10 years of experience in development & deployment for automation project or automatic product
• Proficiency in engineering software is a plus (C++, LabView, PLC, SolidWorks, Robot, etc.)
• Project planning & schedule control & quality control & project management
• Estimate project cost, and implement project to control the cost within the budget
• System verification in whole development process with good abilities of troubleshooting & high-quality awareness
• Data analysis and reporting.
• Know DFMEA, PFMEA, DOE, CPK, GR&R, related assistance tools be plus
• Familiar related standard & system, like ISO9001, TS16949, EMS IPC-3 be plus

What you’ll receive for the great work you provide:

• Medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Performance Bonus

NB87

SG70

Job Category

Production Engineering

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Automation Technical Project Manager located in Batu Kawan, Penang.

What a typical day looks like:

• Search for potential customer or potential project
• Specific customer management and communication.
• Lead the planning and implementation of an automation project
• Facilitate the definition of project scope, goals, and deliverables
• Define project task and resource requirements
• Mange project resource allocation
• Plan and control project timelines
• Estimate project budget, and control the cost within the budget
• Collaboration with other functions to compliancy the law and rules (Information Security, Finance, EHS, ESD, CE, UL, etc.)

The experience we’re looking to add to our team:

• Bachelor's Degree in Automation Engineering, Computer Science, Software-Engineering, Electrical Engineering or Mechanical Engineering
• Has manufacturing process or automation development background is prior.
• A similar TPM role with a minimum of 5 years of experience in development & deployment for automation project or automatic product
• Proficiency in engineering software is a plus (C++, LabView, PLC, SolidWorks, Robot, etc.)
• Project planning & schedule control & quality control & project management
• Estimate project cost, and implement project to control the cost within the budget
• System verification in whole development process with good abilities of troubleshooting & high-quality awareness
• Data analysis and reporting.
• Know DFMEA, PFMEA, DOE, CPK, GR&R, related assistance tools be plus
• Familiar related standard & system, like ISO9001, TS16949, EMS IPC-3 be plus

What you’ll receive for the great work you provide:

• Medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Performance Bonus

NB87

SG70

Job Category

Production Engineering

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Automation Technical Project Manager located in Batu Kawan, Penang.

What a typical day looks like:

• Search for potential customer or potential project
• Specific customer management and communication.
• Lead the planning and implementation of an automation project
• Facilitate the definition of project scope, goals, and deliverables
• Define project task and resource requirements
• Mange project resource allocation
• Plan and control project timelines
• Estimate project budget, and control the cost within the budget
• Collaboration with other functions to compliancy the law and rules (Information Security, Finance, EHS, ESD, CE, UL, etc.)

The experience we’re looking to add to our team:

• Bachelor's Degree in Automation Engineering, Computer Science, Software-Engineering, Electrical Engineering or Mechanical Engineering
• Has manufacturing process or automation development background is prior.
• A similar TPM role with a minimum of 5 years of experience in development & deployment for automation project or automatic product
• Proficiency in engineering software is a plus (C++, LabView, PLC, SolidWorks, Robot, etc.)
• Project planning & schedule control & quality control & project management
• Estimate project cost, and implement project to control the cost within the budget
• System verification in whole development process with good abilities of troubleshooting & high-quality awareness
• Data analysis and reporting.
• Know DFMEA, PFMEA, DOE, CPK, GR&R, related assistance tools be plus
• Familiar related standard & system, like ISO9001, TS16949, EMS IPC-3 be plus

What you’ll receive for the great work you provide:

• Medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Performance Bonus

NB87

Job Category

Production Engineering

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

• Identify and consolidate training needs analysis.
• Define and prioritize technical training requirements and development needs.
• Work with stakeholders and functional leaders to gather requirements for the creation of new training content aligned to business requirements.
• Drive training completion and certification levels progress and ensure proper training records keeping and tracking.
• Collaborate with L&D & OTD Team.
• Develop and deliver training & communication sessions.
• Coordinate and support training related needs and activities.
• Coordinate & Drive New Hired Orientation and Technical Induction Program

Requirements:

• Bachelor Degree in Engineering or other relevant qualification
• Certified in HRD Corp TTT is an added advantage.
• 5-8 years of relevant working experience.
• Previous experience of delivering training is desirable but not essential.
• Good communication & presentation skill
• Good interpersonal skill

Primary Location

SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids

Department Name

Surgical Services - Butterworth

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

6:30 a.m. to 5 p.m.

Days Worked

Variable

Weekend Frequency

Every fourth weekend

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.