Total 94 Manager technical support job vacancies in Mid Valley City

Be a part of something BIG!

Support the Operations team to optimize the capability of the Singtel Managed Cloud (Private & Public) platforms to deliver a cost effective and sustained level of availability to meet Corporate customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics, especially in managing vendors to deliver the expected service to Singtel customers.

In addition, to support technical implementation & operational support for both On-Prem VMware Infra & Public Cloud (eg. AWS & AZURE) infrastructure & services defined by the respective customers by Service Levels.

Make an Impact by:

Management Support:

1. To assist the Operations Director / Operations Team to ensure smooth operations that conformed with the agreed Service Level Agreement (SLA) and within the budgeted capital and operational expenses.
2. To assist the Operations Director / Operations Team in establishing IT standards, processes and guidelines that are in line with industry standards and best practices
3. To manage reporting of operational statistics based on respective competencies and cloud resources on a monthly basis.
4. To plan and execute the annual workplan for the effective management of the Singtel Managed Cloud platforms to achieve the agreed Service Level Agreement (SLA)
5. To manage the Opex/Capex of the cloud assets within the Singtel Managed Cloud platforms.
6. To lead, promote and introduce automation initiatives as part of continuous efficiency/productivity improvement of the various Singtel Managed Cloud platform.
7. To lead, manage the customer cloud end-to-end onboarding & BAU operations as part of a cloud project delivery coordinator / Ops manager.
8. To lead, manage and support the team on audits, compliance based on international (ISO) and local standards.

Technical Support:

1. Provisioning and de-provisioning Public Cloud Services (AWS / Azure) & Private Cloud (VMware-vCloud Director, vCenter, NSX-T, vSAN)
2. Deploying, managing, and operating Public/Private Cloud environments
3. Identifying appropriate use of Public/Private Cloud operational best practices
4. Estimating Public Cloud costs and identifying operational cost control mechanisms
5. Maintain technical documentation (ensure up to date info)
6. Proactively create (where appropriate) automation, to streamline provisioning and de-provisioning processes
7. Support data/service migration projects
8. Manage Public/Private Cloud infrastructure changes through change request process & provide status reports to the relevant parties.
9. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
10. Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
11. Ensure service level meets the requirement. Propose and implement action plan when required.
12. Review standard operations procedures to ensure relevancy.
13. Support service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
14. Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.
15. Provide systems related technical advice to customers or project teams for manageable issues.
16. Implement processes based on security standards or best practices to avoid security breaches and reduce system vulnerability. Support security audits and implement the necessary corrective/preventive actions.
17. To provide 24x7 Support @L2 to L2.5 tier

Skills for Success:

• Diploma in Computer Information Systems or related field
• VMWare VCP Certification or Training will be a plus.
• Certification in Azure System Administration
• ITIL v3 Foundation Certification - Mandatory
• Certification in AWS System Administration
• Minimum 4 years working experience relevant to functional area, especially in supporting (AND/OR)
• Private Cloud Infra / Virtualization using VMware technology, especially in vCloudDirector, vCenter, vSphere, vSAN & NSX-T administrations
• Public Cloud Infra (AWS & AZURE) Administration
• Experience with Automation Tools (python and others)
• Experience Configuration tool (Terraform and others)

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

About Knorex

Founded in 2009, Knorex (https://knorex.com) is a technology company that provides programmatic advertising products and solutions to marketers to connect in real-time to their desired audience worldwide. Through its flagship universal marketing platform, Knorex XPO unifies the connectivity to each of the major marketing channels including social media, search, connected TVs/OTTs, video, audio, display/native, and email, in one place, while simplifying execution and optimization across these channels through AI automation. Knorex operates across the US and APAC.

Job Descriptions

• Administer our network and our cloud-based Linux servers, while working with other team members to ensure the timely maintenance and roll-out of the planned systems and resources.
• Work closely with our cross-country teams located regionally to Learn about the business and technical requirements and formulate the necessary infrastructure and resource plans to properly support the growth and maintainability of various systems.
• Work, developing ways to assess and monitor the stability and efficiency of the various systems.
• Work with other members to ensure proper allocation of systems resource to support both business and technical execution.
• Communicate with our business and technical teams to understand their various systems requirements
• Evaluate and identify new technologies/practices for implementation.
• Guide, mentor and coach team members on their progression and development of technical and personal skills.
• Setting up KPIs/ goals for the staff and drive them to achieve the required results and goals.

• At least 6 years of experience
• Experience of Unix/Linux system, experienced with managing cloud servers (e.g., EC2)
• Strong knowledge of K8S, experienced with docker applications
• Hands on experience in HTTP protocol and technical infrastructure of a common website: web servers, database, load balancer, etc.
• Strong scripting in Bash/ shell, python
• Cloud platforms: GCP/ AWS.
• DevOps tools experience in Jenkins, git, github, MAVEN etc.
• Prior experience in handing a department/team

• Competitive remuneration package including quarterly bonus pay out.
• Comprehensive benefits scheme such as W3F (Work, Wellbeing, Welfare) Fund for courses, materials, personal health and wellbeing.
• Work from home benefit.
• Quarterly recognition program and long service reward.
• Career growth and personal development scheme.
• You will have the advance to influence and drive the changes, at Knorex we welcome good ideas and accept any possibility to make our company great.
• We offer great learning opportunities, you will have exposure in cutting edge performance marketing and advertising technology.
• Opportunity to work cross-country and with variety of projects of a different nature.

Technical Product Manager
Division: Boral Constr Mat Limited
Work type: Permanent - full time
Location: Sydney





Your next opportunity 


Are you a driven professional with a passion for product management and technical expertise?  
Boral is seeking a skilled Technical Product Manager to lead our national concrete and quarry product range. You will be responsible for the management of the concrete and quarry product range throughout its lifecycle. This will involve optimising the commercial performance of categories, as well as managing the technical documentation, product master data, and product ordering processes. 


Your day will involve: 



Collaborate with stakeholders to develop product roadmap and features that meet customer needs.   
Manage product catalog and master data with precision and accuracy.  
Maintain technical documentation library, including





... Click here to view more detail / apply for Technical Product Manager

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Qualification

An ideal candidate should have:

• Experienced in leading technical design from inception.
• At least 8 years of software development experience with ability to solve complex IT issues.
• Good knowledge of strategic IT solutions and hands-on experience in software development.
• A strong understanding of recent Java language features.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• At least 5 years of experience with Sql Server or any other RDBM
• Understanding of CI/CD pipelines and toolings

The candidate would need to possess the below skills/expertise:

• Java 8 development with multi-threading principles, good knowledge of Java data structure and objects.
• Apache Storm/Flink/Spark
• Experience with cloud computing and cloud technologies would be an added advantage
• Parrallel processing of the message transformation pipeline to fPML, Json and key/value
• Experience of working with large scale Sql Server database
• Kafka publishing/distribution primarily + MQ (optional)
• Microservices based technology. Defining APIs and registering APIs in the service catalogue.
• Systematic dictionarization of data/services
• APIs and functions, taxonomy of attributes in intefaces (Swagger)
• Experence in Performance Tuning and optimizations
• Experience with Jira/other issue tracking system.
• Agile methodology(Scrum/Kanban)

Other Professional Skills and Mind-set

• Excellent communication (wriiten and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.
• Strong analytical and problem solving skills
• Proficient in software development life cycle
• Autonomy to include implicit deliverables in assignment based on best practices
• Appetite to participate to technical market trends and communities
• Candidate would be expected to provide insight and manage all technology relate aspects within the delivery team.
• Strong sense of confidentiality

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Qualification

An ideal candidate should have:

• Experienced in leading technical design from inception.
• At least 8 years of software development experience with ability to solve complex IT issues.
• Good knowledge of strategic IT solutions and hands-on experience in software development.
• A strong understanding of recent Java language features.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• At least 5 years of experience with Sql Server or any other RDBM
• Understanding of CI/CD pipelines and toolings

The candidate would need to possess the below skills/expertise:

• Java 8 development with multi-threading principles, good knowledge of Java data structure and objects.
• Apache Storm/Flink/Spark
• Experience with cloud computing and cloud technologies would be an added advantage
• Parrallel processing of the message transformation pipeline to fPML, Json and key/value
• Experience of working with large scale Sql Server database
• Kafka publishing/distribution primarily + MQ (optional)
• Microservices based technology. Defining APIs and registering APIs in the service catalogue.
• Systematic dictionarization of data/services
• APIs and functions, taxonomy of attributes in intefaces (Swagger)
• Experence in Performance Tuning and optimizations
• Experience with Jira/other issue tracking system.
• Agile methodology(Scrum/Kanban)

Other Professional Skills and Mind-set

• Excellent communication (wriiten and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.
• Strong analytical and problem solving skills
• Proficient in software development life cycle
• Autonomy to include implicit deliverables in assignment based on best practices
• Appetite to participate to technical market trends and communities
• Candidate would be expected to provide insight and manage all technology relate aspects within the delivery team.
• Strong sense of confidentiality

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

Manager, Technical Development

Our client is a foreign-based MNC in the Chemical industry.

Job Description:

• Lead and coordinate Technical Development for Thermoplastic Polyurethane

• Work closely with Management, Regional Marketing, and local Technical Service in identifying and developing technical development opportunities

• Identify technology trends

• Regularly update and implement technical road map based on segment strategy and identify technology needs

• Support product launch

• Ensure smooth introduction of the product in customer support processes

• Support presentation/seminars and workshops to launch products

• Communication with internal and external partners on the application areas by providing regular updates on project status

• Support Technical Implementation and Innovation Optimization

• Coordinate cross regional technical development activities in Thermoplastic Polyurethane

• Provide product and process recommendation

• Influence product/application development focus

• Influence product strategy and new product launches

Job Requirements:

• Degree in any relevant discipline

• 8 to 12 years working experience in technical/application development

• Experience dealing with customers across Asia Pacific.

• Expert knowledge in polymer materials

• Salary ranges between S$8,000 to S$10,000 per month

Please send your application directly via janntan@recruitexpress.com.sg for a faster response.

Only shortlisted candidates will be notified.

(Jann) Tan Wei Ying (R1103708)

Email Address: janntan@recruitexpress.com.sg

Recruit Express Pte Ltd

EA License No: 99C4599

Recruiter's Ref Code: #BJJ

Product Support Manager







Posted Date:  25 Apr 2024







Location:  Sydney, NSW, AU







At WesTrac, were made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance youve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of




... Click here to view more detail / apply for Product Support Manager

New Project based opportunity for a specialised subject expert to provide advice and service excellence within the FMH faculty
Utilise your exceptional customer service skills to support academic managers to navigate university systems
Full-time fixed term for 12 months (with the potential to extend), based at our Camperdown Campus with a Base Salary $95,860 + 17% superannuation


About the opportunity The University of Sydney is now placed equal 19th globally in the highly regarded 2024 QS World University, jumping 22 places from last year. Our graduate employability is 1st in Australia, and 4th in the world; our subject rankings in Medicine are rated 1st in Australia, and 18th in the world. The Faculty of Medicine and Health has been designed to enable innovation, excellence and strategic vision in teaching, research, and clinical practice not only in medicine and health, but in all of the areas in which we operate. We
... Click here to view more detail / apply for Manager Support Officer

Goulburn Valley Water (GVW)  is seeking a passionate leader with a proven record of successfully integrating works management, execution, and assurance processes in an operational setting.  This newly created position will be an integral part of the Service Delivery Leadership team and collaborate with internal stakeholders to drive continuous improvement of processes to ensure field services are delivered effectively and inline with customer and stakeholder expectations.
About your new role...
As the Manager - Operational Support and Integration, you will have a primary a focus on enabling the Service Delivery portfolio through the provision of services including wastewater and reuse system management, work order system management, operational administration and performance monitoring and reporting.
This position will utilise your strong engagement skills to build effective internal relationships to support the achievement of shared outcomes. As a leader you will influence and ensure successful implementation of change initiatives for ... Click here to view more detail / apply for Manager ? Operational Support and Integration

The Customer Success Manager will be driving service excellence with strong technical background in customer onboarding and platform integration. Permanent Full Time Sydney CBD Office Location Flexible/Hybrid Working Arrangement Our client is a premier Cyber Security services company specialising in comprehensive tools, expertise, and support to enhance organisations? security posture and readiness against evolving cyber threats. We are seeking a dynamic and experienced Customer Success Manager (Technical Service Delivery Manager) to join the high performing team. You will be responsible for driving customer satisfaction and service excellence by overseeing service desk function, managing service delivery initiatives, facilitating customer onboarding processes, and enhancing the overall customer experience. Key Responsibilities: Lead the service desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and enforce best practices for incident management, problem resolution, and escalation procedures. Take charge of service delivery efforts, collaborating closely with internal teams to meet client needs and? Click here to view more detail / apply for Customer Success Manager (Technical Service Delivery)

Team Leader, Member Support Grade (Legal) 7/8
The Personal Injury Commission (PIC), within NSW Department of Customer Service (DCS), is currently looking for a Team Leader, Member Support with legal qualifications to join their team!
Benefits:

Ongoing, located in state-of-the-art offices in Darlinghurst.
Clerk Grade 7/8 - salary package ranging from $106,025 - $117,363 per annum plus super.
Genuinely flexible working arrangements.
Wellbeing programs and resources available.
Excellent career development and learning development opportunities.
Closing Date: 24th April 2024 @ 10am.

About us:
The Personal Injury Commission (Commission) resolves disputes between people injured in motor accidents and workplaces in NSW, insurers and employers.
The Commission is an independent statutory tribunal within the New South Wales justice system, committed to providing a transparent and independent dispute resolution service. The staff who work in the
Commission is employed ... Click here to view more detail / apply for Team Leader, Member Support (Legal)

The Head of Onboarding and Business Support will focus on achieving and maintaining optimal operational efficiency. This function develops, implement, and maintain effective operating processes; Quality Assurance (QA) program and Workforce Management (WFM).

In partnership with Operations Client Services team, HR, Finance, and other business partners, this role will create processes that will enable business leaders to define and align to the strategic objectives, develop actionable plans, forecast hiring demand, assess talent supply and capacity, and create reports on operational metrics to drive business decisions.

Functional Areas and Responsibilities: 

• Review effectiveness processes and drive efficiencies.
• Oversee the quality assurance functions to support the Client Services team to drive operational excellence.
• Work closely with the Client Delivery Directors in carrying out the business strategies.
• Administer smooth transition & implementation of non-conventional services from new and/or existing clients
• Align the execution of continuous improvement, automation, and/or efficiency projects to the Operations Client Services team
• Drive the strategic direction of workforce planning and capacity management, staff solutions strategy, and geographic diversification.
• Lead the end-to-end cycle of workforce planning from collection during annual planning to tracking and governance throughout the plan year.
• Partner with Talent Acquisition and HR teams on workforce planning system, and process to ensure ongoing engagement with business leaders.
• Support Sales Team/ Onboarding team with models and guideline for evaluating new business/ migration workforce requirements.
• Regular reviews on the completeness and accuracy of reporting dashboards including KPI ratios (productivity, quality, resource planning and other business metrics)
• Analyse and report KPI and operational updates to ensure Business has clear understanding on the operational performance
• Execute timely analysis while managing multiple competing priorities. Ability to collaborate with multiple stakeholders as well as work independently
• Strong communication skills with ability to present information simply and cohesively to different levels of business partners.

Other

• Support the department as required within the confines of the role.
• Undertake any additional reasonable duties as required by the Firm.

Division: People, Performance & Technology  Unit: Technology & Digital Services   Section:  Digital Innovation & Development  Salary:  AUD 158,233.00 - 180,771.00 per annum plus Superannuation Employment status: Permanent  Employment arrangement: Full Time Location: Sydney CBD with easy access to public transport Option to work under a 19 day month arrangement Our people are our most important asset and central to achieving our ambitious goals in Sustainable Sydney 2030 – 2050 Continuing the Vision - creating a green, global and connected city. Candidates are invited to apply for the role of Product Support Manager in the Technology and Digital Services Unit. This exciting and challenging role will lead the product and application support function to ensure currency, availability, reliability of application software, and maximum utility to support business outcomes.  You will also ensure support activities are conducted in timely, efficient and cost effective manner. With relevant tertiary qualifications, you will have experience in leading a team, an understanding of systems development life cycle and delivering functionality,…

Click here to view more detail / apply for PRODUCT SUPPORT MANAGER (7862)

Manager, Technical Development

Our client is a foreign-based MNC in the Chemical industry.

Job Description:

• Lead and coordinate Technical Development for Thermoplastic Polyurethane

• Work closely with Management, Regional Marketing, and local Technical Service in identifying and developing technical development opportunities

• Identify technology trends

• Regularly update and implement technical road map based on segment strategy and identify technology needs

• Support product launch

• Ensure smooth introduction of the product in customer support processes

• Support presentation/seminars and workshops to launch products

• Communication with internal and external partners on the application areas by providing regular updates on project status

• Support Technical Implementation and Innovation Optimization

• Coordinate cross regional technical development activities in Thermoplastic Polyurethane

• Provide product and process recommendation

• Influence product/application development focus

• Influence product strategy and new product launches

Job Requirements:

• Degree in any relevant discipline

• 8 to 12 years working experience in technical/application development

• Experience dealing with customers across Asia Pacific.

• Expert knowledge in polymer materials

• Salary ranges between S$8,000 to S$10,000 per month

Please send your application directly via janntan@recruitexpress.com.sg for a faster response.

Only shortlisted candidates will be notified.

(Jann) Tan Wei Ying (R1103708)

Email Address: janntan@recruitexpress.com.sg

Recruit Express Pte Ltd

EA License No: 99C4599

Recruiter's Ref Code: #BJJ

At SBS, we embrace difference, and we welcome applications from people of all backgrounds. We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community. About Us SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society.  Our purpose, for the last 40 years, has reflected and explored the evolving diversity of Australia, investing in initiatives to deepen its connections with communities, sharing their stories and giving a voice to those often unheard, with the aim of increasing understanding and respect of the differences that make up Australia. SBS is a truly distinctive network, showcasing multicultural, multilingual and First Nations stories otherwise untold in the Australian media. SBS Technology SBS…

Click here to view more detail / apply for Business Support Manager