Total 297 support advisor job vacancies in George Town, Pulau Pinang

About the Role

The SEA IT team is looking for a capable and hands-on IT Support Engineer experienced with software and hardware support for retail stores & office operation across Southeast Asia (SEA). Our team is dedicated to develop solutions for the retail business and offering daily support for the business and this is an outstanding opportunity to join a focused team and work collaboratively with other stakeholders to make a significant impact to the business & operation.

Job Description

• Act as single point of contact for service manager, operations manager or business and other IT teams in China and SEA countries for any kind of technical terms for both store & office operation.
• Assist on site and store opening preparation including installation, configuration, staging of equipment and maintenance of retail-specific hardware and software system such as POS (Point of Sales) terminals, barcode scanners, cash registers, payment gateways, etc.
• Collaborate with vendors and internal teams to implement and integrate retail systems including inventory management, loyalty programs and CRM systems.
• Support and maintain networking infrastructure, including switchers, routers, and wireless access points, etc.
• Coordinate with vendors to resolve equipment or software issues.
• Provide real-time support for critical and urgent retail issues.
• Adhere to industry-specific security standards and compliance regulations for retail systems.

Key Qualification & Skills

• Bachelor, Diploma or Higher NITEC in Computer Science/Information Technology (ICT Systems, Services & Support) or equivalent.
• Minimum 5 years of IT-related work experience, preferably from the retail industry.
• Experience in Retail POS systems, hardware and DRP (Distribution Requirements Planning) system.
• Good experience in supporting window and peripheral devices such as printers, scanners, and payment devices.
• Experience in database operation, programming languages and excellent debugging skills (MySQL or oracle).
• Results oriented, strong analytical and problem-solving skills with the ability to troubleshoot and resolve technical issues in a time-sensitive retail environment.
• Good communication and interpersonal skills, with the ability to effectively collaborate with stakeholders and end-users.
• Eager to learn and stay updated on new retail technologies and industry trends.
• Willing to travel overseas from time to time.
• High proficiency in both English and Mandarin in order to liaise with colleagues in China Headquarter and Southeast Asia countries. Ability to speak other local languages of SEA countries is advantageous.

About the Role:

Manage all aspects of sales administrations and reporting for the Commercial department . Works closely with the Sales Manager in planning and implementing of commercial activities.

Essential Duties and Responsibilities:

• Coordinate and track team training requirements, including but not limiting to new hire on-boarding and ad-hoc training needs.
• Co-manage capital equipment logistics and management, where necessary.
• Work closely with various department to maintain accurate spreadsheets and databases.
• Monthly case allowance compilation, checking against eLeave system for Annual Leave, Childcare Leave, Off in-lieu for the team before monthly payroll cut off. Payroll cut-off 10th of each month.
• Ad Hoc support of Sales stuff in preparation of patient ID card (must have signed PDPA form from patient/clinic).
• Plan monthly on calls for the team and input them into iCalendar.
• To work closely with the Medical Education team in ensuring smooth administration of Cadaver lab activities.
• Coordinates and provides timely updates on marketing and Med Ed activities.
• Prepare and submit required letters and approval forms to internal and external parties for local Med Ed events. This involve coordinating required signatories and approval from internal and external stakeholders.

Education and Experience:

• Minimum Diploma education
• Minimum 3-4 years of experience in Commercial preferred
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Marketing, Sales or relevant field is a plus

About Arthrex

Arthrex is a global medical device company and leader in new product development and medical education in Orthopaedics. With a corporate mission of Helping Surgeons Treat Their Patients Better™, Arthrex has pioneered the field of arthroscopy and develops more than 1,000 innovative products and procedures each year. We are a privately held company with a family business culture committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.

Due to urgency of this role, we are looking at candidates who is currently residing in Singapore.

Job title: HR Admin

To apply: hr.tpeng@outlook.com

Job Description:

· Maintaining employee records and HR documentation.

· Assisting with onboarding and benefits administration.

· Coordinating training sessions and recruitment efforts.

· Handling HR inquiries from employees and management.

Qualifications:

· ITE or equivalent

· Strong organizational skills.

· Proficiency in MS Office.

· Effective communication skills.

· Ability to maintain confidentiality.

Why Join Us:

· Competitive compensation and benefits.

· Opportunities for professional growth.

· Supportive work environment.

· Be a vital part of our HR team.

How to Apply:

If you're an organized individual with a passion for HR admin, send your resume and cover letter to [hr.tpeng@outlook.com].

Job Responsibilities

• Reporting to the local IT Supervisor
• Provide a high level of customer service. Provide support and troubleshooting of hardware and software problems to the end-users
• Involved in the company new system implementation as well as provide user training to the end-users
• Provide support for in-house application system and software upgrading that includes instatllation, configuration and troubleshooting of application system problems
• Coordinate with vendors or suppliers or internal support teams to solve problems
• Ensure compliance of the IT systems with corporate policy or guidelines
• Share service support whereby need to travel to few office locations to provide support

Job Requirements

• Diploma / Bachelor's Degree in Information Technology, Computer Science or related field
• Over 2 years’ work experience in IT support
• Familiar with Windows Operating Systems (Microsoft Windows 10, active directory, teams and office 365)
• Network skills: Internet connectivity, Mail host services, Network (LAN, WLAN, WAN, VPN) etc
• Mobile Technologies (iOS, Android)
• Customer relationship management skills proven within previous environments
• Can work independently with strong analytical and problem solving skill

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.

The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.

• Responsible for the procurement of new business

• Expand sales of products and services with existing customers

• Work mainly on own leads

Skills

Education

Closing Date

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Working as part of a team of Technical Support Engineers, this role will be required to provide technical support and training to AspenTech customers for the Engineering suite of products (e.g., Aspen Plus and Aspen HYSYS). The ideal candidate should work as a team to accomplish the goals and objectives of the support organization and lead Southeast Asia and Australasia team as team leader.

Your Impact

Your time will be divided between solving customers technical problems with our Engineering software and delivering quality training on our Engineering product courses. In addition, your role will also involve engaging with our Sales teams in pre-sales consulting and other departmental projects as needed. More specifically your duties will include:

• Providing “Technical Solutions” to customers for Engineering products, through remote support telephone, web chat and e-mail.
• Maintaining high quality of support experience and KPIs to customers in terms of SLO, Customer satisfaction and Resolution.
• Driving improvements to our Engineering software through the communication of your own ideas and customer feedback to our R&D teams.
• Serve as a technical subject matter expert (SME) and provide technical leadership in specialized areas within our Engineering support team.
• Develop and maintain Engineering training course materials and curriculum to include newly released software features and functionality.
• Author white paper solution articles for publication to our user community through our support web knowledge base.
• Travel to our customer sites where required.
• Proactively engage with customers on onsite health check visits to identify roadblocks to using our software and ensure follow ups are conducted for timely resolution to identified issues.
• Participate in alpha and beta testing programs prior to new software version release dates to assess product quality and contribute to final product improvements.
• Support training course delivery for non-standard courseware where required by customers by engaging in creating course content and workshop examples.
• Provide coaching to new employees and junior team members

What You'll Need

• A Bachelor’s, Master’s or PhD degree in Chemical Engineering is required
• >8 years of previous experience in the chemical or oil and gas industries
• Dynamic modeling, Heat Exchanger design experiences are of advantage.
• Previous simulation and modeling experience in using Aspen Plus
• Excellent verbal and written communication skills in English
• Proficiency in Business Chinese and Malay will be of advantage
• Ability and motivation to do self-learning or self-training
• Willing to travel 30-40% time, both domestic and international.
• Strong customer relationship and troubleshooting skills
• Ability to work collaboratively within a team

Job Description:

Job Title: Community Support Specialist

Location: Kansas City, Missouri area

Department: Adult Community Services

Employment Type: Full-time

Shift: Monday-Friday (8:00am – 5:00pm CST)

Job Summary:

Are you a passionate and dedicated mental health professional looking to make a positive impact in the lives of children and adolescents? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Burrell Behavioral Health as a Youth Recovery Community Support Specialist in the Kansas City, Missouri area!

As a Community Support Specialist, you will serve as a valuable liaison between our organizations and the communities we serve, primarily focusing on advocating for marginalized or underserved populations, connecting people with necessary resources, and promoting equitable access to essential services.

Kansas City offers a high quality of life, affordable housing, excellent schools, and endless opportunities for entertainment, culture, and outdoor activities. Join us in making a difference in the lives of children and advancing your career!

Position Perks & Benefits:

•             Employee benefits package - health, dental, vision, retirement, life, & more**

•             Paid time off - 29 days per year including vacation & holiday pay

•             Mileage reimbursement - company paid for work functions requiring travel

•             NHSC approved - eligible site for tax-free student loan assistance

•             Top-notch training - initial, ongoing, comprehensive, and supportive

•             Career mobility - advancement opportunities/promoting from within

•             Welcoming, warm, supportive - a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Key Responsibilities:

• Needs Assessment and Outreach: Conduct thorough community analyses to pinpoint unmet needs, service gaps, and disparities faced by targeted demographic groups; actively reach out to these populations through culturally sensitive approaches and establish trust-building rapport.
• Service Coordination and Referral: Link individuals to pertinent resources, such as housing, employment, healthcare, food assistance, mental health supports, and other wraparound services, ensuring seamless transitions and warm handoffs between providers.
• Case Management: Assume responsibility for managing caseloads, developing case plans, setting achievable goals, monitoring progress, and evaluating outcomes while empowering clients to overcome barriers, navigate complex systems, and make informed choices about their lives.
• Public Education and Awareness Campaigns: Organize and deliver presentations, workshops, webinars, and community events raising consciousness around priority issues affecting the wellbeing of constituents, garnering engagement, and mobilizing action towards sustainable solutions.
• Networking and Relationship Building: Foster lasting bonds with community partners, government officials, business leaders, nonprofit executives, and philanthropic investors to leverage shared expertise, coordinate multi-sector responses, and marshal adequate resources to tackle systemic challenges.
• Capacity Building and Technical Assistance: Offer guidance, consultation, and customized support to community-based organizations, faith institutions, civic associations, and volunteer networks seeking to improve operational efficiencies, adopt evidence-based practices, secure funding, and measure impact more accurately.
• Research and Evaluation: Contribute to generating new knowledge by collecting and analyzing both quantitative and qualitative data from programmatic activities, demonstrating proof-of-concept, identifying areas requiring enhancement, and disseminating learnings broadly across sectors.
• Policy Advocacy and Systems Change: Spearhead advocacy efforts aimed at influencing legislation, shaping administrative rules, and modifying institutional structures to better align with equity principles, amplify voices of historically oppressed groups, and remove persistent obstacles impeding full societal participation.
• Confidentiality and Ethical Standards: Uphold stringent confidentiality requirements and observe established ethical norms guiding interactions with clients, colleagues, and external stakeholders while consistently prioritizing beneficence, nonmaleficence, justice, and fidelity throughout engagements.
• Continuous Learning and Skill Refinement: Pursue lifelong professional development opportunities through formal education, specialized trainings, credentialing programs, networking events, and reflective practice exercises to sharpen competencies and stay current on emergent trends transforming the landscape of community support work.

Education and/or Experience Qualifications:

Bachelor's degree in one of the following fields of study:
 

• Psychology
• Social Work
• Sociology
• Education
• Criminal Justice
• Family Studies
• Counseling
• Recreational Therapy
• Human Services
• Human Development & Family Studies
• Child Development
• Gerontology
• Behavioral Science
• Rehabilitation Counseling
  
  OR...
   

Associate of Applied Science in Behavioral Health Support degree from an approved institution.

OR....
 

Work experience in a related human services field may substitute for educational requirements.  *Related fields may include direct support such as case management, residential support, developmentally disabled support, vocational rehabilitation, and more. Four years of qualifying experience minimum or a combination of education and experience equaling four years required.

Additional Qualifications:

•             A valid driver's license and a reliable vehicle.

•             Strong communication and interpersonal skills.

•             Ability to work independently and as part of a team.

•             Flexibility and adaptability in a fast-paced environment.

•             Compassion, empathy, and a genuine desire to help others.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell is a Smoke and Tobacco Free Workplace.

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Working as part of a team of Technical Support Engineers, this role will be required to provide technical support and training to AspenTech customers for the Engineering suite of products (e.g., Aspen Plus and Aspen HYSYS). The ideal candidate should work as a team to accomplish the goals and objectives of the support organization and lead Southeast Asia and Australasia team as team leader.

Your Impact

Your time will be divided between solving customers technical problems with our Engineering software and delivering quality training on our Engineering product courses. In addition, your role will also involve engaging with our Sales teams in pre-sales consulting and other departmental projects as needed. More specifically your duties will include:

• Providing “Technical Solutions” to customers for Engineering products, through remote support telephone, web chat and e-mail.
• Maintaining high quality of support experience and KPIs to customers in terms of SLO, Customer satisfaction and Resolution.
• Driving improvements to our Engineering software through the communication of your own ideas and customer feedback to our R&D teams.
• Serve as a technical subject matter expert (SME) and provide technical leadership in specialized areas within our Engineering support team.
• Develop and maintain Engineering training course materials and curriculum to include newly released software features and functionality.
• Author white paper solution articles for publication to our user community through our support web knowledge base.
• Travel to our customer sites where required.
• Proactively engage with customers on onsite health check visits to identify roadblocks to using our software and ensure follow ups are conducted for timely resolution to identified issues.
• Participate in alpha and beta testing programs prior to new software version release dates to assess product quality and contribute to final product improvements.
• Support training course delivery for non-standard courseware where required by customers by engaging in creating course content and workshop examples.
• Provide coaching to new employees and junior team members

What You'll Need

• A Bachelor’s, Master’s or PhD degree in Chemical Engineering is required
• >12 years of previous experience in the chemical or oil and gas industries
• Dynamic modeling, Heat Exchanger design experiences are of advantage.
• Previous simulation and modeling experience in using Aspen Plus
• Excellent verbal and written communication skills in English
• Proficiency in Business Chinese and Malay will be of advantage
• Ability and motivation to do self-learning or self-training
• Willing to travel 30-40% time, both domestic and international.
• Strong customer relationship and troubleshooting skills
• Ability to work collaboratively within a team

Job Summary:

We are seeking to employ a suitably qualified and experienced Specialist Teaching and Learning Assistant to join a dedicated team of professionals.

The successful applicant will use specialist subject expertise, knowledge of teaching and learning strategies and values of the School to contribute to the learning progress of students in their care, through planning and organising resources, as well as providing support to the children (ages 7 – 10) and their teachers.

The role reports to Head of Junior School through Head of Learning Support (Junior School).

Requirements:

• Minimum Diploma holder in Special Educational Needs and Disabilities or equivalent.
• Proven experience working with children who have a range of SEND and social, emotional needs.
• Experience working with Junior aged children will be an added advantage.
• Excellent command of written and spoken English.
• Sound Microsoft Office knowledge; proficient computer usage.
• Flexible, willing to adapt timetable to meet the needs of individual children.
• Enthusiastic and mature individuals who enjoy working with students and teachers.
• Pleasant personality with excellent interpersonal, organisational and communication skills.
• Ability to work independently as well as a good team player with good initiative.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

Please refer to “Careers” on our website at www.tts.edu.sg for a detailed job description.

5-day week – working hours are from 7.30 am to 3.45 pm with school holidays entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at hr.recruit@tts.edu.sg for any enquiries regarding the role.

Closing date for applications is Friday, 22 March 2024

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

Main duties and responsibilities:

· Performs and monitors daily company activities such as permit declarations, warehouse, logistics (but not limited to), to ensure that they comply with laws and regulations of Singapore Customs compliance, Certification & Licensing requirements, ISO, Biz Safe, SFA, NEA, etc.

· Conducts consolidation in evidence ie supporting documents from various departments and review existing or create new write ups, to ensure ISO 9001 Renewal, Biz Safe Certification Renewal, Singapore Customs Secure Trade Partnership Renewal, Singapore Customs TradeFirst Assessment Renewal, and document updates.

· Conduct periodic operations review (SOP) to monitor adherence to compliance procedures are being followed.

· Assist in conducting the internal investigation of compliance issues and brainstorm on remedy actions to minimise if possible, to eliminate the non-conformance.

· Assist in conducting periodic reviews on warehouse and logistics work safety. This includes review of risk assessments with risk management practices and to take corrective actions where necessary.

· Evaluates operation team members’ knowledge and prepare course materials to provide the necessary training, re-training, coaching and guiding the individuals to ensure compliance and adhere to SOP and driving the productivity, efficiency, accuracy and understanding their roles.

· Constantly stay up-to-date on relevant laws and regulations and keep track of applicable laws and any changes to those laws. This includes sharing any Singapore Customs Newsletters and New Circulars to the relevant departments.

· Provide assistance with creating, reorganizing or establishing any process, procedures and/or systems. This includes help to ensure that new processes and systems are implemented smoothly and that any issues are identified and addressed quickly.

· Aid in ad-hoc operational support to the Operations Team such as troubleshooting and resolving technical issues and providing training and support to users on Systems and Handheld Devices, where necessary.

· Any other duty / duties assigned from Line Manager.

· Any Ad-hoc projects assigned by Line Manager.

Singapore Raffles Music College is looking for an English Lecturer/Assistant Academic Support Coordinator to support the operations of the Academic Department. As the English lecturer, you will be required to complete relevant English teaching assignments. As the Assistant Academic Support Coordinator, you will support initiatives to develop the academic standards of students beyond the core curriculum. You will be part of a dynamic team working in a fast-paced environment as the college strives for academic transformation.

Key Responsibilities:

• Complete relevant English teaching assignments, including delivery of approved lesson plans, preparation and marking of assessments
• Support initiatives to assist students in meeting academic standards of the College and its Academic Partners
• Research, evaluate and implement teaching strategies and materials to ensure academic quality standards in areas of content, delivery and assessment are met and continually improved.
• Support the Academic Department in the student selection process through conducting relevant entrance tests and promotional activities.
• Provide mentorship, pastoral care and support to students

Job Requirements

• Degree in any discipline
• Self-starter with willingness to explore fresh ideas in student engagement
• Creative problem solver with experience in curriculum management
• High level of discretion with strict integrity standards in handling confidential matters
• Good oral and written communication skills, with ability to engage with people from diverse backgrounds
• Adept in using Microsoft Office and online meeting tools like Teams, Zoom, Google Meet and Lark
• Knowledge in Korean language will be an advantage
• An understanding of Music and Arts will be beneficial, but not required
• Role includes English teaching assignments; hence any English teaching certifications will be viewed favourably.

This role offers a unique opportunity to blend traditional executive support with a strategic planning focus, contributing to the organisation's long-term goals and decision-making process. You will play a key role in supporting strategic initiatives and decision-making processes within the organization. You will be responsible for conducting research, analyzing data, and providing valuable insights to the Senior Leadership team to facilitate strategic planning and business growth.

RESPONSIBILITIES

Executive & Administrative Support:

• Executive Assistant support to Senior Management, including calendar management, meeting coordination, travel arrangements, expense claims etc…
• Manage sensitive and confidential information with discretion
• Organize, plan and coordinate cross-divisional events and meetings
• Collaborate with key stakeholders across divisions to ensure alignment with strategic objectives
• Provide cross-divisional administrative support relating to General Administration, Organizational Changes and Business Continuity

Strategic Planning Support:

• Support the Senior Leadership team in the organization’s strategic planning, transformation and change management initiatives
• Conduct research to identify trends, opportunities and risks that impact the organization’s strategic goals
• Analyse relevant data sets to extract meaningful insights to support strategic initiatives and decision-making processes
• Stay updated on industry trends, market dynamics, and emerging technologies that may impact the organization's strategic direction
• Prepare and present reports and recommendations to senior management and key stakeholders
• Support in driving cross-divisional staff engagement initiatives, to cultivate a strong culture of camaraderie

QUALIFICATIONS

• Bachelor’s Degree in Business Administration, Management or related field
• Min. 3 years of working experience as an Executive Assistant to Senior Management and/or in a Strategic Planning Support role
• Strong analytical and research skills, with the ability to synthesize complex information
• Excellent communication skills, with the ability to present complex information in a clear and concise manner
• Proficient in MS Office Suite and Data Analysis tools

ATTRIBUTES

• Strategic thinker with a strong business mindset
• Discretion and ability to handle confidential information
• Exceptional organizational and multi-tasking abilities
• Adaptable in a fast-paced and dynamic environment
• Positive learning attitude, a strong team player.
• Self-driven & results oriented. Thrives under pressure.

TECHNICAL SUPPORT ENGINEER

Responsibilities:

• Provide external and internal computer system technical support includes hardware & software installation, system integrations, trouble shooting etc.
• Provide technical support to customers through phone, email and on-site in Singapore.
• Provide documentations, technical consultations and proposals as needed.
• Performing other duties as and when assigned.

Requirements:

• Computer/IT and relevant Diploma or Degree may apply.
• General Knowledge in Computer Hardware, Software and Networking.
• Familiar with AI/HPC/Deep Learning/GPU software or hardware is a big plus.
• Able to perform installation of computer hardware and software according to instruction.
• Able to trouble-shoot and repair computer hardware and software according to instruction.
• Able to work independently and effectively under pressure.
• Able to accommodate and adapt to different customer’s environments.
• Good communication skills, written and spoken
• Has valid Class 3 Driving License is a plus.

Please indicate your current salary, expected salary and date of availability in your detailed CV to hr@symmatrix.com

We regret that only shortlisted candidates will be notified.

Singapore Raffles Music College is looking for an English Lecturer/Assistant Academic Support Coordinator to support the operations of the Academic Department. As the English lecturer, you will be required to complete relevant English teaching assignments. As the Assistant Academic Support Coordinator, you will support initiatives to develop the academic standards of students beyond the core curriculum. You will be part of a dynamic team working in a fast-paced environment as the college strives for academic transformation.

Key Responsibilities:

• Complete relevant English teaching assignments, including delivery of approved lesson plans, preparation and marking of assessments
• Support initiatives to assist students in meeting academic standards of the College and its Academic Partners
• Research, evaluate and implement teaching strategies and materials to ensure academic quality standards in areas of content, delivery and assessment are met and continually improved.
• Support the Academic Department in the student selection process through conducting relevant entrance tests and promotional activities.
• Provide mentorship, pastoral care and support to students

Job Requirements

• Degree in any discipline
• Self-starter with willingness to explore fresh ideas in student engagement
• Creative problem solver with experience in curriculum management
• High level of discretion with strict integrity standards in handling confidential matters
• Good oral and written communication skills, with ability to engage with people from diverse backgrounds
• Adept in using Microsoft Office and online meeting tools like Teams, Zoom, Google Meet and Lark
• Knowledge in Korean language will be an advantage
• An understanding of Music and Arts will be beneficial, but not required
• Role includes English teaching assignments; hence any English teaching certifications will be viewed favourably.

We are currently seeking a Senior IT Support Engineer to work as part of the Infrastructure team providing 1st and 2nd level technical support across all areas of the school. The appointee will contribute to the infrastructure team by managing and supporting the client operating environment and by providing second level AV support. He/she will assist the IT Infrastructure Manager and Director of Technology in providing administrative and product advice through sourcing, procurement and budgetary processes, and projects involving the use and installation of AV and Multimedia Equipment.

The role reports to Director of Technology through IT Infrastructure Manager.

Requirements:

• Minimum Diploma in Information Technology or equivalent
• Minimum 3 – 5 years relevant experience
• Excellent knowledge of Microsoft Windows desktop and office applications and Apple products is desirable
• Experience managing user accounts and software deployment via Microsoft Active directory is desirable
• Experience in the use and support of Zoom video conferencing platform
• Knowledge of current technology market, procurement principles and best practices
• Knowledge of Cyber Security
• Previous experience in an educational institution will be well regarded
• Resourceful with strong documentation and excellent negotiation skills
• Strong people management skills, good communication and interpersonal skills, a strong customer focus and a high attention to detail
• Good time management and organisational skills with a proven ability to prioritise tasks
• Able to work independently as well as a good team player with good initiative
• Able to work outside normal working hours depending on the requirements of certain school events.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

Please refer to “Careers” on our website at www.tts.edu.sg for a detailed job description.

5-day week – working hours are from 7.30 am to 4.30 pm (41.25 nett hours per week). Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at hr.recruit@tts.edu.sg for any enquiries regarding the role.

Closing date for applications is Friday, 15 March 2024

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029