Total 154 site engineer job vacancies in Customer Service category in Kaki Bukit, South East

1. Overall responsibility:

- Installation, repair, maintenance of medical equipment in Singapore

- Supports the Sales Team with technical information and customer calls as needed

- Provide technical information for pre-bid and tender specifications

- Completes timesheets within the allocated timeframe

- Available for travel for training overseas

2. Consults with

• Directors

• Administrator

• Product Managers/Engineers of Principals

3. Capabilities

- Communicates effectively,

- Resourceful,

- Can work independently,

- Desire to upgrade technical and interpersonal skills

- Prompt customer response

4. Qualifications

• Electric & Electronics Engineering Certification or Equivalent

• Basic knowledge of PC, Windows & Microsoft Office

• Good communication, reading, writing English

Location: Lilydale, Victoria, Australia

Job ID: R0046427

Date Posted: 2024-03-25

Company Name: HITACHI ENERGY AUSTRALIA PTY LTD

Profession (Job Category): Engineering & Science

Job Schedule:  Full time

Remote: No

Job Description:
Mission Statement:
Responsible for the implementation of the developed Battery Energy Storage Systems services including maintenance procedures / work instructions, plans and coordination with the engineering, field, customer and vendor personnel for BESS installations liasing with the project managers to ensure the project maintenance requirements around Safety, Quality, On time delivery, productivity and costs are managed within the budgets.

Your Responsibilities:

You will act as the technical lead responsible for the implementation of the Maintenance processes, work instructions etc on BESS installations liaising with the project managers and the engineering team.
You will coordinate with the HE GES HSE personnel to drive a Safety-first culture always when performing the installation, commissioning or services of the BESS projects at
... Click here to view more detail / apply for Field Service Engineer

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 190+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.

About the role

This is a great time to join our infrastructure engineering team as it embarks on a transformational journey to support the growth of our business. Reporting to our Service Operations Manager, you will be a key member of our fast-paced team.

Key Responsibilities:

• BAU for L3 escalations
• Priority 1 / Priority 2 incident management for services and platforms
• Performing minor and major infrastructure changes
• Take a lead role in reviewing IT environment and technically assist in onboarding clients
• Proactively provide recommendations on best practices where improvement should be made
• Mentor and develop our L1/L2 team by knowledge sharing and leading by example
• Proactively identify and raise technical issues that could lead to potential risks
• Documentation of our services and platforms as well as processes and guidelines
• Maintain a knowledgebase for our technical staff
• Improving knowledge and skills by contributing to business related trainings and exams
• Work with our Security Team / SOC on security improvements and vulnerability remediations
• Pager Duty

• Minimum 8 years’ experience or more as a Systems Engineer or similar role
• Minimum 3 years’ MSP experience
• Proven record and practical knowledge for core technologies like:
• Microsoft Stack (Azure, M365, Exchange Online, AD/EntraID, Intune)
• Backup (Veeam)
• Email Routing and Security Gateways (Mimecast, Defender)
• Endpoint protection (Sophos, CrowdStrike, Defender)
• Windows Server 2016 - 2022
• VMware Hypervisor
• Basic Network knowledge (LAN, Routing, WAN)
• Microsoft stack certifications highly recommended
• Exceptional level of professionalism, organisational skills and efficient time management (timesheets)
• Strong and effective communication and interpersonal skills
• Strong technical problem-solving skills and commercial awareness
• Ability to work in a fast-paced environment and familiar with MSP.
• Experience with PowerShell scripting
• The ability to deliver superior service and solutions to all key stakeholders

To be successful in this role you will be an autonomous and proactive individual with a keen willingness to learn and continually increase your knowledge and skills through our well supported training program.

Having a great company culture is very important to The Missing Link. Keeping our team happy is one of our top priorities.

Here are some of the best things about working at The Missing Link:

• Flexible working arrangement - hybrid with 3 days in office per-week
• Supportive environment and fun collaborative culture
• Training / mentoring programs
• Regular, fun social events
• Free parking, daily breakfast, monthly staff lunch

The Backup Delivery Specialist provides operational support and guidance to customers to support the management and use of DELL EMC Backup solutions. Responsible for performing a wide variety of daily storage or Backup management tasks as well as providing recommendations for effective and efficient storage system use. Capable of working with minimal supervision. Considered an expert in the implementation and use of DELL EMC Backup solutions. Knowledgeable of industry best practices in the implementation of complex backup environments. Demonstrates strong interpersonal skills with DELL EMC Sales, Services and external customers.

Join us to do the best work of your career and make a profound social impact as a Deployment specialist on our Services Team in Singapore.

You will:

• Provide proactive recommendations to the customer for improving their use of DELL EMC backup solutions to help maximize their satisfaction with DELL EMC. Actively contributes to the configuration, layout and performance tuning of DELL EMC products.

• Technical knowledge on various DELL EMC backup products and good understanding on IT Operations, ITIL Processes, Policies, and Compliance with exposure and familiarity on a Shared Services type of operations on both regional and global infrastructure.

• Participates in the design and operational execution of the customer's disaster recovery process as required. Performs necessary storage and backup infrastructure maintenance and necessary data migration, as required. Provides assistance to DELL EMC technical teams in the development of custom solutions and implementation preparation.

• Performs complex and/or extended-stay software implementations per the specifications in the Statement of Work, Scope document, Architecture Design Document or Project Manager direction.

• Successfully manages relations with Customers utilizing negotiation and influencing skills to acquire the internal and external resources necessary for optimal results. May occasionally be called upon to act as a backup to the Project Manager or to provide team technical leadership on specific implementations.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Minimum 5 Years’ Experience

• Knowledge in Backup and Recovery solutions is mandatory

• Knowledge in DELL EMC Backup and Recovery Solutions (e.g.: Data Domain, Avamar, Networker, IDPA, etc) is Advantageous

• Knowledge in VMWare/Virtualization and Dell Networking Solutions added Advantageous • Strong Technical Aptitude

• High level clearance by Singapore government.

Desired Skills:

• Represents DELL EMC in a professional manner to customers, DELL EMC Partners and other DELL EMC personnel at all times. May be required to support and train both customers and less experienced coworkers.

• DELL EMC Proven Professional Certification desired. Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Job Responsibilities

• Manage information security and networks, including upgrade and install new hardware and software, perform troubleshooting to solve IT issues, and maintaining network and servers.
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Setting up accounts for new users and perform access control according to Head office regulations.
• Manage IT assets including company mobile phone, inventory check, asset allocation and etc.
• Assist/Support company on power shutdown, quarterly office maintenance and infrastructure projects implementation.
• Providing technical support across the company (this may be in person or over the phone).

Job Requirements

• Minimum 1-2 years of working experience and experience in IT operations in Financial industry will be an added advantage.
• Ability to interact effectively across all levels
• Detail oriented and highly organized
• Possess a technical and logical thought process
• Good interpersonal and communication skills, both written and spoken; including ability and experience in engaging stakeholders
• Self-motivated and positive attitude, excellent work ethic and a teamplayer
• Proficient in Microsoft Word, Excel, and PowerPoint
• Strong interpersonal as well as verbal and written communication skills in English
• It will be an added advantage if able to communicate/read Japanese
• Welcome candidates who embrace workplace diversity.

Dell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

Join us to do the best work of your career and make a profound social impact as a Senior Service Delivery Engineer on our Service Delivery Team in Singapore.

What you’ll achieve
As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.

You will:

• Work as the PowerFlex storage subject matter expert (SME) and station at customer site.
• Provide day to day support to customer’s storage setup.
• Act as the storage escalation point and help the deployment team members on troubleshooting when necessary. • Provide documentation of the storage project.
• Provide knowledge transfer to customer IT staff after completing storage deployment.
• Have good understanding of SAN storage.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Hands-on experience of configuration and troubleshooting with storage protocols.
• Hands-on experience with storage switches and routers is required.
• Understanding and hands-on experience with SAN is preferred.
• Ability to manage multiple, often competing, priorities and tasks and follow through to completion on strict deadlines.
• Ability to effectively communicate technical information, both verbal and written, to a wide range of end-users, including non-technical users.

Desirable Requirements

• Bachelor's degree in Computer Science, Information Systems or 5 years equivalent experience is required.
• Minimum 5 years of experience on storage design and implementation. • Dell Technologies storage or equivalent level of certification is preferred.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Location: Lilydale, Victoria, Australia

Job ID: R0049005

Date Posted: 2024-04-16

Company Name: HITACHI ENERGY AUSTRALIA PTY LTD

Profession (Job Category): Engineering & Science

Job Schedule:  Full time

Remote: No

Job Description:
Mission Statement:
Responsible for the implementation of the developed Battery Energy Storage Systems services including maintenance procedures / work instructions, plans and coordination with the engineering, field, customer and vendor personnel for BESS installations liasing with the project managers to ensure the project maintenance requirements around Safety, Quality, On time delivery, productivity and costs are managed within the budgets.

Your Responsibilities:

You will act as the technical lead responsible for the implementation of the Maintenance processes, work instructions etc on BESS installations liaising with the project managers and the engineering team.
You will coordinate with the HE GES HSE personnel to drive a Safety-first culture always when performing the installation, commissioning or services of the BESS projects at
... Click here to view more detail / apply for Field Service Engineer

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

The Opportunity

Esco Lifesciences Group provides enabling technologies, products and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in over 20 countries, 8 manufacturing and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1300 employees worldwide.

Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products and talent across the world, with global operations spanning the US, Europe and Asia.

Main Duties

The ideal candidate will be involved with equipment installation, after-sales services such as calibration, certification and preventive maintenance, and service documentation and reports. Candidate must have strong interpersonal skills, independent, and able to work under pressure in a fast-paced environment.

Responsibilities:

· Field service support for Esco products

· Handle all breakdown calls in the earliest response time

· Ensure high level of customer satisfaction and effectively manage customer expectations

· Prepares monthly reports to present the overall performance of the service and technical application management

· Monitors repairs and maintenance activities to ensure operational efficiency and to target required hours for machine repair

· Responsible for decisions when to instigate the escalation process in order to resolve a customer concern/issue.

· Publish and maintain all service documentation in a Service Binder for distribution to field service organizations.

· Maintain online service documentation on the Esco distributor intranet

· Perform troubleshooting, commissioning, certification of units promoted

· Provides effective teamwork, building a strong relationship with customer contacts

· Carry out hands-on training for field service organizations internationally when needed

The Ideal Candidate Would Possess:

· Diploma or Degree in Engineering

· With at least one (1) year working experience in equipment repair and troubleshooting

· Good command of spoken and written English

· Good analytical and problem-solving skills

· Willing to travel locally and abroad

Job Title: Field Service Engineer (ID3409)
Location: Ang Mo Kio
Working Hours: Mon-Fri 8:00am-5:30pm
Salary: $3000 to $4500


Job Description:
1. To support customer site for TP probe cards repairs & replacement.
2. Advise customer on technical details for evaluations / improvements etc
3. Liaise with HQ for any issues / technical documents / evaluations / follow up
4. Work with HQ vertical repair team for cards
5. Report / trackers update for internal and customer

Requirements:
• Min. Diploma and above with 2 years experience in Electrical Wafer Sort / Final Testing
• Working Experience: At least 2 years’ experience in Electrical Wafer Sort / Final Test Testing
• Skills:
- Troubleshooting & Isolation of problems
- Able to read PCB schematics

Anton Paar Singapore Pte Ltd | Singapore, Bukit Batok Crescent

Anton Paar is a world-renowned company specializing in the measurement of density, concentration, material characterization, and rheometry. We manufacture high-end measuring and laboratory instruments for industry and research, providing cutting-edge solutions to our customers worldwide.

We have an immediate opportunity available for a Service Engineer based in Singapore.

Responsibilities:

• Provide quality support to all customers’ technical enquiries.
• Perform service tasks independently (eg: installation, commissioning, repair, preventive maintenance, relocation, etc) on-site and in-house.
• Create, maintain and update various document reports in the CRM system in accordance with company requirements;
• Providing excellent customer support. This includes responding to customer inquiries, addressing concerns or complaints in a timely manner and ensuring that customers are satisfied with the service provided.
• Effective collaboration and communication within the sales and service team to ensure that customer needs are met.
• Supporting the sales of service contract.

Requirements:

• Diploma in Electrical/Electronics engineering.
• 1-2 years with similar work experience (Fresh grads with the right mindset are welcome).
• Proficient in troubleshooting and repairing laboratory analytical instrument is an advantage. This may include knowledge of electrical systems, mechanical systems, software applications, and hardware components.
• Must be able to quickly identify and resolve issues in a variety of situations. Strong problem-solving skills and the ability to think critically are essential.
• Highly motivated individual capable of completing all assigned tasks with minimal supervision.
• Possess a valid class 3 driving license and own vehicle is a plus.

We offer you:

• Base salary plus attractive commission scheme.
• Potential for growth within a dynamic company.
• Medical and dental insurance covered.
• Annual health check allowance.
• 21 days of annual leave.
• Personal performance & company bonus.

Minimum degree in Electrical

ABB Switchgear working experience/certification

Good communication English (Speaking, reading, and writing)

Service for Electrical LV/MV-11 and 33KV/power, Distribution board and Distribution Transformers.

10 years of experience in testing and commissioning electrical LV/MV-11 and 33KV/ power, distribution board and distribution transformers.

Testing of MV switchboards including the primary and secondary test. Should have hands on experience. In handling ABB VCBs, IEDs.

Test on LV switchboard including the primary and secondary test. Should have hands on experience. In handling ABB ACBs, IEDs.

Sound knowledge in configuring ABB IEDs.

This position is responsible for installation, commissioning, and service of marine automation systems. This open position is for our Singapore office.

Key responsibilities

· Strong technical background within automation fields, ideally within maritime environments.

· Calibration / Installation /Commissioning of Various Instrumentation (Pneumatic Electrical & Electronics)

· Troubleshooting and remote maintenance of various automation products including boiler controls and calibration/replacement of related field instruments.

· Experience with power management system and electrical troubleshooting.

· Perform Retrofit tasks and upgrade of existing automation systems.

Requirements

· Degree or Diploma holder in Electrical/ Electronic/ Instrumentation

· With 3-5 years of working experience.

· Thorough knowledge of marine Automation equipment, good communication in English (written & oral).

· Must possess good knowledge in Instrumentation and control system of the power plant and ocean-going vessels.

· Willing to travel oversea assignment work with short notice.

· A very good team player and an out of the box thinker.

28th March, 2024 Full Job Description Imagine your future with us At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.    The day to day This role is primarily based at our Canning Vale, Perth facility, however there is a requirement to travel regularly to a number of other ALS sites in the region to provide support services. The IT Support Engineer is the front line and face of IT, responsible for being the first point of contact for all ALS staff, providing prompt, courteous, and friendly service via telephone, walk up, self-service or any other contact method. This includes providing…

Click here to view more detail / apply for IT Support Engineer

Location:Lilydale, Victoria, AustraliaJob ID: R0046427Date Posted:2024-03-25Company Name:HITACHI ENERGY AUSTRALIA PTY LTDProfession (Job Category):Engineering & ScienceJob Schedule: Full timeRemote:NoJob Description:Mission Statement:Responsible for the implementation of the developed Battery Energy Storage Systems services including maintenance procedures / work instructions, plans and coordination with the engineering, field, customer and vendor personnel for BESS installations liasing with the project managers to ensure the project maintenance requirements around Safety, Quality, On time delivery, productivity and costs are managed within the budgets.Your Responsibilities:You will act as the technical lead responsible for the implementation of the Maintenance processes, work instructions etc on BESS installations liaising with the project managers and the engineering team.You will coordinate with the HE GES HSE personnel to drive a Safety-first culture always when performing the installation, commissioning or services of the BESS projects at customer sites. Ensure safe working procedures and practices are always followed including the wearing and maintenance of assigned Personal Protective Equipment; attendance at required…

Click here to view more detail / apply for Field Service Engineer