Total 610 service operations manager job vacancies in Others category in D02 Anson, Tanjong Pagar

Position Summary

This position is responsible for leading a team in the management of Data Center operations to achieve the operations key performance index and the required service standards. This may include managing day to day data center activities, server floor inventory management system, various data center value added work, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards

• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws

• Ensuring information/knowledge resources can be readily accessed and easily retrieved

• Manages quality system and continuous process improvement within the facility

• Additional responsibilities include, process development and continuous improvement and managing total productivity.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.

• Ensure safe work environment for all employees

• Administers and communicates company policies

• Regularly reviews performance expectations with the leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers

Position-specific Responsibilities

• Management of multiple customer data center site operations.

• Drive cost saving & operations efficiency

Qualification Summary:

Experience:

This position requires at least 5 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in Engineering, Logistics, Supply Chain Management, Industrial Engineering or equivalent work experience in the logistics field.

Skills:

• Technical Skills

• Good working knowledge of logistics and value added service operations.

• This position requires highly developed computer skills, with a focus on MS Office suite products.

• Proven transportation /logistics / supply chain management knowledge

• Strategic thinking ability, proven implementation results

• Superior customer relationship management skills

• Excellent negotiation experience with subcontractors, transporters, & vendors.

• Experience with customs and regulatory issues related to logistics

• A proven, experienced resource in solutions and implementations

• Strong problem solving skills

Behavioural Skills

• Strong organization leadership

• Excellent Interpersonal skills

• Strong written and oral communications skills

• Ability to re-prioritize workload to support urgent requests from various operations.

Position Summary

This position is responsible for leading a team in the management of Data Center operations to achieve the operations key performance index and the required service standards. This may include managing day to day data center activities, server floor inventory management system, various data center value added work, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards

• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws

• Ensuring information/knowledge resources can be readily accessed and easily retrieved

• Manages quality system and continuous process improvement within the facility

• Additional responsibilities include, process development and continuous improvement and managing total productivity.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.

• Ensure safe work environment for all employees

• Administers and communicates company policies

• Regularly reviews performance expectations with the leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers

Position-specific Responsibilities

• Management of multiple customer data center site operations.

• Drive cost saving & operations efficiency

Qualification Summary:

Experience:

This position requires at least 5 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in Engineering, Logistics, Supply Chain Management, Industrial Engineering or equivalent work experience in the logistics field.

Skills:

• Technical Skills

• Good working knowledge of logistics and value added service operations.

• This position requires highly developed computer skills, with a focus on MS Office suite products.

• Proven transportation /logistics / supply chain management knowledge

• Strategic thinking ability, proven implementation results

• Superior customer relationship management skills

• Excellent negotiation experience with subcontractors, transporters, & vendors.

• Experience with customs and regulatory issues related to logistics

• A proven, experienced resource in solutions and implementations

• Strong problem solving skills

Behavioural Skills

• Strong organization leadership

• Excellent Interpersonal skills

• Strong written and oral communications skills

• Ability to re-prioritize workload to support urgent requests from various operations.

Our client who is a global Chemical Manufacturer is seeking an Operations Manager. The candidate will come with 8 to 14 years of experience across planning, production, logistics, QAQC and warehousing in manufacturing.

Responsibilities:

• Responsible for leading a large team across planning, warehousing, QAQC and logistics
• Manage productivity targets, reduce costs, eliminate errors and deliver excellent service
• Lead, motivate and support
• Organise, supervise and control all production operations according with corporate and local procedures and guidelines.
• Supervise activities and performance of team as part of organisation and human resources support which include development plans and trainings
• Implementation of safety management measures and strong corporate and local EHS procedures

Requirements:

• Bachelor degree or above in related field would be preferred
• 8-14 years in production / operations in a manufacturing environment
• Ideal 5 years of management experience
• Good skills in English communication for internal & external communications and engagement and with Office software
• Team player with superb collaboration and communication skills.

EA Personnel No R1980434
BeathChapman Pte Ltd
Licence No 16S8112

Interested parties please get in touch with Tiffanie Chua via tiffanie.chua@ethosbc.com for a confidential discussion

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Job Description:

As an operator, you will be responsible for the daily operation and customer service of the website.

Responsibilities:

1. Daily operation management: Responsible for updating and maintaining website content, including but not limited to posting product information, editing articles, updating event pages, etc., to ensure the accuracy and timeliness of website content.

2. Customer service support: Timely handling of customer inquiries, complaints, and after-sales service needs, maintaining good communication and problem-solving abilities to enhance customer satisfaction.

3. Social media management: Responsible for the daily maintenance and updating of social media accounts, including content posting, interactive replies, etc., to increase brand exposure and fan interaction rate.

4. Data statistics and analysis: Regularly conduct data statistics and analysis, analyse user behaviour and market trends, and provide data support for operational strategies and decisions.

5. Team collaboration and communication: Work closely with team members, cooperate with other departments, and jointly promote the smooth progress of projects.

Job Requirements:

1. Proficiency in both Mandarin and English, encompassing writing, listening, and speaking, is essential due to the need to engage with clients in China.

2. Proficient in computer operation, with good internet literacy.

3. Experience in e-commerce, forums, or other internet platform operations is preferred.

4. Good communication skills and team spirit, able to withstand work pressure.

5. Strong sense of responsibility and meticulous attitude towards work. Strong learning ability and problem-solving skills, able to quickly adapt to the work environment.

6. Singaporean PR or dependent pass holder preferred, with relevant professional background.

职位描述：

作为运营您将负责网站的日常运营和客户服务工作。

职责：

1. 站日常运营管理：负责网站内容的更新和维护，包括但不限于发布产品信息、编辑文章、更新活动页面等，确保网站内容的准确性和时效性。

2. 客户服务支持：及时处理客户咨询、投诉和售后服务需求，保持良好的沟通和解决问题能力，提升客户满意度。

3. 社交媒体管理：负责社交媒体账号的日常维护与更新，包括内容发布、互动回复等，提升品牌曝光度和粉丝互动率。

4. 数据统计与分析：定期进行数据统计与分析，分析用户行为和市场趋势，为运营策略和决策提供数据支持。

5. 团队协作与沟通：与团队成员密切合作，配合其他部门的工作，共同推动项目的顺利进行。

职位要求：

1. 具备中英文写作、听力和口语能力，因为需要与中国客户进行交流。

2. 熟练掌握电脑操作，具备良好的网络素养。

3. 具备电商、论坛或其他互联网平台运营经验者优先考虑。

4. 备良好的沟通能力和团队合作精神，能够承受工作压力。

5. 有较强的责任心和工作细致认真的态度。较强的学习能力和解决问题能力，能够快速适应工作环境。

6. 新加坡PR或者家属准证，有相关专业背景者优先。

Job Responsibilities

• Manage internal and external communication, coordinating with global entities such as funds, banks, and securities firms to ensure asset management compliance.
• Support the operation and oversight of overseas companies, including assisting with audits and tax reporting.
• Monitor post-investment requirements for global projects across various asset classes, providing compliance and operational assistance.

Job Qualifications

• Proficiency in English and Mandarin required for liaising with counterparts in China.
• BA/BS degree in Accounting, Finance, or related field preferred.
• Strong interest and experience in wealth management within the Family Office and/or funds industry.

R22104464

EA: 19C9859

Job Description:

• Be responsible for end-to-end processing of trade finance and trade related financing transactions
• Be responsible for end-to-end processing of syndication/bilateral loans transactions and monitoring of commitment fee payments
• Review and check workability of LC terms
• Handles settlements and SWIFT messages for trade finance operations and loan operations
• Ensure compliance with policies/SOPs
• Perform screenings and sanction checks
• Perform documents checking and identify discrepancies/red flags
• Monitor maturity dates and follow-up with tracers
• Prepare monthly reports
• Ensure prompt follow-ups of non-compliance (if any) to prevent recurrence
• Contribute to process improvements/automation initiatives and ad-hoc projects/tasks as allocated

Requirements:

• Minimum experience of at least 3 years in trade finance operations
• Good knowledge of UCP, ISP, ISBP, URDG, URC, URR and Incoterms
• Positive attitude, good interpersonal skills, good team player
• Knowledge of controls pertaining to Anti-Money Laundering & Terrorist Financing, Customer Data Protection and operational risks
• Good command of Mandarin in term of strong written and verbal communication skills inorder to be able to communicate effectively across all levels with our colleagues in Taiwan

COMPANY DESCRIPTION

Montfort Care is a Social Service Agency (SSA) founded by Samuel Ng, BBM in 1998, committed to improving the lives of individuals, families, and the community facing transitional challenges through our network of services and programmes. Since its inception, Montfort Care has been guided by one purpose, that from St Louis-Marie de Montfort: Those whom the world rejects must move you the most.

Today, we are a key contributor in the family, children and senior segments in the social service landscape, offering our services via Family Service centres, a Child Protection Specialist Centre, a community kitchen, home care services, Active Ageing Centres, and the National Anti-Violence and Sexual Harassment Helpline (NAVH).

Montfort Care is committed to grow our portfolio of services and enhance our capabilities to impact more lives. With this goal in mind, we are hiring talent to join our team in our HQ functions, social service support and direct social services. Join us to co-create a community of social service.

RESPONSIBILITIES

The Social Worker is responsible for facilitating change and improving lives for individuals, families, community facing transitional challenges through the provision of social casework.

RESPONSIBILITIES / MAJOR ACTIVITIES

• Conduct casework management, including gathering information, conducting psycho-social assessment, identifying common needs and goals for intervention
• Provide basic counselling as required
• Plan, organise and implement community outreach activities, programmes and group work
• Perform evaluation and prepare reports for administrative investigation and intervention programmes
• Provide information and referral services to link Clients to appropriate social services
• Participate in research

QUALIFICATIONS

• Possess Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution
• Possess Degree in Counselling, Psychology from an accredited institution
• Accredited as Registered Social Worker with Singapore Association of Social Workers would be an advantage
• Prior experience as a social worker would be an advantage
• Fresh graduates are welcome to apply

OTHER INFORMATION

Personal Characteristics & Traits

• People-oriented and have good interpersonal skills
• Excellent oral and written communications skills
• Analytical ability & problem-solving skills to analyse information quickly and accurately, and formulate decisions and make recommendations
• Committed and can-do attitude
• Effective report writing skills
• Team player

Please note that your application will be sent to and reviewed by the direct employer - Montfort Care

• Global firm
• Broad exposure
• Opportunity for learning

A highly reputable financial services client is seeking a Hedge Fund Operations Associate to join the team.

Reporting into the Operations Lead, the role will cover the hedge fund desk and you will be responsible for end to end trade lifecycle including processing, settlements, reconciliations, processing of corporate actions; while also being highly aware of any risks and controls which may affect workflows.

The ideal candidate comes with 2-3 years relevant experience in financial institutions/banks operations, ideally in hedge funds. You are a strong communicator who is able to service clients independently while also being efficient in BAU operations.

Applicants who are keen please send across your updated CV to Rachel.ljy@ethosbc.com or click on the link to apply.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

Job Responsibilities:

• Oversee vessel operations from start to finish, following charter party terms
• Coordinate voyage instructions and manage port calls, expenses, and cargo stowage
• Maintain constant communication with vessel Masters and ensure compliance with local regulations
• Handle post-fixture tasks such as freight invoices, demurrage/despatch, and port disbursement accounts
• Monitor vessel movement and performance closely, resolving operational issues promptly

Job Requirement:

• Degree or Diploma in relevant field
• 2-3 years of experience in dry bulk vessel owner/charterer’s office
• Proficiency in Microsoft Outlook and Excel

R22104464

EA: 19C9859

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

Responsibilities

• Support the senior management team in developing brand strategies that elevate the RWS brand portfolio, master brand and vertical brands, including defining brand positioning and crafting narratives that play a pivotal role in driving brand awareness and business growth.
• Work with cross-functional teams and external partners to translate the brand positioning into immersive, sensory experiences that create value for our customers and increase brand affinity.
• Collaborate with cross-functional teams, external partners, stakeholders and vendors to execute brand experiences and activations.
• Research and analyse emerging market trends – translate them into actionable insights and seek out new growth opportunities.
• Translate commercial ideas and concepts into impactful and persuasive business presentations with compelling storytelling content, with the objective of forging new partnerships and enhancing stakeholder engagement.

Requirements

• Minimum 5 years of working experience in brand management, brand development, customer journey mapping, or marketing communications.
• Strong project management and organizational skills.
• Excellent written communication skills, able to write/edit both short- and long-form content in a variety of styles.
• Ability to multitask and prioritize projects effectively in a fast-paced and fluid environment, with an eye for detail.
• Team player with strong interpersonal skills.
• Creative and analytical thinker with the ability to develop on-brand experiences and activations.
• Proven track record of managing end-to-end projects, from ideation through to execution.
• Bachelor's Degree in Marketing, Business Administration, or a related field would be a plus.
• Knowledge in working with Adobe Creative Suites would be a plus.

• Exciting HR Tech Manager opportunity
• Well-established MNC within the real estate sector
• Exciting growth plans and progression within the role

The Role:
A market leader in the industry is seeking a HRIS Manager to join their fast-growing organisation. You will be tasked to lead the implementation of HR transformation initiatives as well as partner with stakeholders to implement a HR technology roadmap for business needs.

Requirements:

• Over 8 years of relevant work experience, with a minimum of 3 years in a managerial role.
• Solid experience on HRIS and HR Platform Project Management and Implementation.
• Good understanding of HR processes, policies and analysis.
• Strong stakeholder management coupled with competency in HR processes, policies and practices.
• Degree in Information Systems, Computer Science or other business-related fields.

EA Personnel No. R2094093
BeathChapman Pte Ltd
Licence no. 16S8112

This ia dynamic role where you'll be at the forefront of driving sales success in the semiconductor industry. You will be collaborating with diverse teams, lead pricing strategies, and influence key decisions to secure new business opportunities. Your expertise will shape competitiveness and fuel growth in this fast-paced environment.

• Collaborate with various departments to understand quotation scopes, requirements, and business opportunities.
• Ensure timely responses to sales requests for quotation.
• Provide price guidelines, insights, and direction on Factory capabilities and capacity to Sales for customer RFQ responses.
• Coordinate with Factory Finance and Engineering teams to understand cost of goods sold, technical capabilities, tooling, new capital expenditure (capex) requirements, and process capabilities to support RFQs.
• Assess capex requirements for new business opportunities and present business proposals to management for endorsement.
• Develop and maintain a pricing book for standard packages to achieve quick RFQ turnaround times.
• Provide market price feedback to Factory Operations and Finance teams to drive strategic cost improvement projects for price and cost competitiveness.
• Track and report RFQ statuses, providing pipeline visibility to the management team and factories.
• Provide technical guidance to the pricing team on back-end packaging/assembly processes and materials if the incumbent has relevant experience.

Requirements:

• Bachelor's degree in Finance or Engineering.
• Minimum of 5 years of relevant experience
• Attention to detail is critical as accuracy is key in providing the right price.
• Comfortable working with numbers in a detailed manner.
• Experience and/or willingness to work closely with a cross-functional team.
• Ability to manage people through influence.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to huixuan@triton-ai.com

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M