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Director of Sales - Corporate


Lancemore Crossley St. Melbourne





Grow your career with Australia's leading boutique hotel company
Join a leadership team with a passion for customer service and a drive for results
Flexible Work Arrangement Lancemore Crossley St or based in Melbourne CBD Bourke St- Lancemore Head office or WFH  

 
We are currently looking for a talented Director of Sales - Full Time who will be responsible for sales at the boutique luxury hotels of Lancemore Crossley St.
 
Lancemore Crossley Street is the pinnacle of Melburnian culture, centrally located between the Paris end of Bourke Street, Theatre District, restaurants such as Gingerboy, Becco and Pellegrinis, and tempting sights and sounds







... Click here to view more detail / apply for Director of Sales ? Corporate

Key Responsibilities

• To oversee the Sales operations in both Singapore and Indonesia.
• To develop the hotel’s Sales strategy in conjunction with the mission, goals and objectives of the hotel and presents to KOP management team.
• To business develop and collaborate with companies, businesses and lifestyle communities in area such as sports, wellness, music, F&B, schools, associations, club etc.
• Responsible for hiring, training, performance appraisal, leading, motivating and directing team members within the Sales Department.
• Setting of S.M.A.R.T. (Specific, Measurable, Achievable, Results Oriented, and Time-bound) goals for the sales team and self.
• Ensure appropriate deployment of sales resources against targeted segments according to the hotel business plan and seasonality where needed.
• Implementation of CRM (Customer Relationship Management System) in cooperation with KOP management team.
• Ensure standard contracts and sales forms support the sales efforts and are utilised in cooperation with KOP management team.
• Sourcing of new business opportunities through research, hotel presentations, company visits, and appropriate site inspections, product familiarization trips for clients.
• Generate business from defined feeder markets through tradeshows, exhibitions and undertake business development trips as agreed with the General Manager & Regional Sales Director.
• Negotiate and administer all sales contracts; record and monitor room night targets for accounts, analyze results and take appropriate corrective action according to the needs of the business.
• Establish close working relationship with key stakeholders.
• Facilitate development of package elements as well as MICE offerings.
• Execution of wedding and event strategy.
• Liaise with Reservation/Revenue Department to ensure all account rates are loaded correctly and reservation clerks are trained in sales skills.
• Facilitate weekly sales strategy meetings with the revenue/reservation manager. Facilitate a monthly Sales Team meeting to discuss current and future strategies with the sales team.
• Monitor competitor activities to ensure regular rate analysis, competitor site visits.
• Communicate market trends and competitor occupancy levels to the General Manager and KOP management team.
• Represent Montigo Resorts at relevant industry networking events.
• Submit monthly Sales Activity Reports in an agreed format to KOP management team and owners of the hotel.
• Ensure that all control procedures pertaining to the processing of revenue are adhered to at all times, and any discrepancies are reported to the General Manager immediately.
• Communicate the correct usage of Montigo Resorts trademark logo.
• Oversee the correct usage of appropriate, accurate and error free copywriting in all Sales materials, collateral and general hotel information. When in doubt to consult Corporate Director of Marketing Communications.
• Evaluate the sales needs and requirements of key stakeholders (customers, employees, owners, suppliers) and develop a long-term relationship platform.
• Develop and execute the annual advertising campaign plan incorporating any activity in a calendar of promotions or events
• Create and distribute direct mailer and email blasts to communicate promotions
• Strategize, budget and implement plans promotions for the hotel/resort property
• Manages the development and execution of promotional opportunities
• Oversee the budgeting for all sales initiatives, cooperative sales campaigns, sales & promotion collateral, billing administration and manuals
• Any other tasks assigned by management

Financial Responsibilities

• Achieve budgeted revenues for the financial year as agreed and predetermined with the General Manager and KOP management team.
• Actively participate in the budgeting and forecasting process ensuring targets are achievable and realistic and suit the property and company business needs.
• Operate within the annual budget guidelines, monitoring and controlling, on an ongoing basis, departmental costs to ensure performance against budget so to maximum revenue and ensure profitability is achieved for the hotel.
• Be part of the key business decisions making team within the hotel controlling the optimum market mix according to budget, market conditions and recent forecasts.
• To prepare statistical performance as necessary. Be aware of market trends and competitive set, monitor and evaluate as necessary.
• Hold Regular meetings with the Sales, Reservations and Front Office team with regards to day to day rate strategies.

Information system requirements

• To have good numeric, literacy and computer skills, possessing Microsoft Word, Excel (essential), Powerpoint and preferably a knowledge of Hospitality PMS is desirable.

Summary

The Regional Sales Director is responsible for obtaining new business from Executive level buyers and influencers in either private or publicly traded companies. Successful candidates will build relationships and identify Workiva products and services that meet customer needs to drive customer acquisition within a specific geography or industry. Sales growth is attained through new customer subscriptions, professional services, and set up and training.

Responsibilities

Sales Responsibilities

• Prospects new business by conducting research to identify key decision makers and influencers within target accounts
• Works with Sales Development Representatives to generate initial customer interest to secure an introductory meeting
• Presents to Customers: Uses the facts found in the needs analysis phase to present a compelling demonstration of the Workiva suite of products and create a customer belief that they must have Workiva products
• Handles Objections: Skillfully probes for objections and removes obstacles or eliminates barriers to gain commitment; understands the difference between a stall and an objection
• Closes Sales: Naturally leads the sales process to a close by demonstrating Workiva superior value proposition
• Negotiates the Sale: Facilitates successful outcomes to optimize profits

Individual Responsibilities

• Reports Customer Contacts: Updates customer relationship management tools regularly and timely
• Forecasts Sales: Provides consistent and accurate forward-looking information though pipeline analysis
• Plans Sales Strategy: Plans and executes sales strategy with purposeful action to complete the sale
• Optimizes Internal Resources: Gathers internal support to pursue an account
• Prioritizes selling activities and follows through in a timely fashion
• Maintains a strong knowledge of Workiva products through a commitment to ongoing training

What You'll Need

Skills

• Understanding of the Software as a Service business model
• Ability to demonstrate various software applications
• Executive presence; ability to communicate at the most senior level
• Ability to identify and understand the power of influencers versus buyers and how to navigate the nuances of each during sales cycle.
• Ability to manage multiple transactions at one time
• Ability to manage multiple complex sales cycles simultaneously
• Ability to negotiate pricing with a focus on retaining value

Experience

• At least 5 years of solution selling to Executives - Software as a Service model preferred

Education

• B.A./B.S. degree preferred

Travel Requirement

• Up to 30% Travel

Working Conditions & Physical Requirements

• Up to 30% travel for regular customer meetings and sales calls
• Reliable internet access for any period of time working remotely, not in a Workiva office.

Where You’ll Work

Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.

• Customer Success: Always delight our customers.
• Trust: Rely on each other.
• Integrity: Do the right thing, every time.
• Collaboration: Share resources and work together.
• Innovation: Keep creating solutions and finding better ways.
• Inclusion: Support a diverse community where we all belong.
• Accountability: Be responsible for your success and failure.

We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.

At Workiva, you’ll enjoy:

• Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
• Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and more
• Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.

Learn more about life at Workiva: https://www.linkedin.com/company/workiva/

Learn more about benefits: https://www.workiva.com/careers/benefits

Workiva is an Equal Employment Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities.

Position Overview:

As the Sales & Event Director, you will be responsible for leading our sales team and managing all aspects of event planning and execution. You will play a pivotal role in developing and implementing strategies to drive sales growth and enhance our reputation for delivering outstanding events. This position offers a unique opportunity to blend sales expertise with creative event planning to achieve business objectives and exceed customer satisfaction.

Key Responsibilities:

• Develop and execute strategic sales plans to achieve revenue targets and maximize profitability.
• Lead, mentor, and motivate the sales team to achieve individual and collective sales goals.
• Identify and pursue new business opportunities, including cultivating relationships with prospective clients and partners.
• Collaborate with marketing teams to develop effective promotional campaigns and materials.
• Oversee the entire event planning process, from concept development and budgeting to execution and post-event evaluation.
• Ensure seamless coordination of all event logistics, including venue selection, vendor management, and attendee registration.
• Maintain a high standard of customer service and satisfaction throughout the sales and event processes.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Hospitality, or related field (preferred).
• Proven track record of success in sales leadership roles, with a focus on meeting or exceeding revenue targets.
• Strong interpersonal and communication skills, with the ability to build rapport and negotiate effectively with clients and stakeholders.
• Exceptional organizational skills and attention to detail, particularly in managing multiple projects simultaneously.
• Creative thinker with a passion for delivering unique and memorable event experiences.
• Proficiency in sales and event management software/tools is a plus.

Job Description
General Summary:
The Associate Director, Sales is responsible for leading the Country's Key Account team and for improving all commercial processes and tools, in particular launch and key account excellence. The role will lead a team of experienced high performing key account managers dedicated to bringing a pipeline of new medicines to CF. The role will also have responsibility for a vendor operated hybrid customer management (HCM) model and will be a hybrid office and field based role.

Key Duties and Responsibilities:

Optimises launch readiness for new products and new indications: key partner of decision-making process by identifying knowledge gaps and providing guidance/recommendations to the Country Manager.
Ensures launch and execution excellence in Sales by designing and implementing processes and programs to ensure best in class launch planning and execution in alignment with international and global teams.
Defines, develops and runs insightful reports and dashboards for KAM plan
... Click here to view more detail / apply for Associate Director, Sales

26th March, 2024






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Recognition & Rewards:  Your






... Click here to view more detail / apply for Sales PA to Director

• Develop the Sales company towards a customer centric organization aligned with Group Strategy.
• Continue the development of profitable growth by managing, executing and monitoring business development, sales and service activities;
• Develop and deliver a market strategy and drive business performance to achieve challenging targets.
• Secure that efficient sales processes are fully implemented.
• Work together with management to set the market development priorities.
• Lead the human resource development of the country and/or entity and ensure we have the right people in place securing the a high performance organization.
• Lead the local Management Team giving the direction and ensuring that they are leading their division/departments according with the local strategy.
• Ensure compliance with Government and local Regulations

• Develop the Sales company towards a customer centric organization aligned with Group Strategy.
• Continue the development of profitable growth by managing, executing and monitoring business development, sales and service activities;
• Develop and deliver a market strategy and drive business performance to achieve challenging targets.
• Secure that efficient sales processes are fully implemented.
• Work together with management to set the market development priorities.
• Lead the human resource development of the country and/or entity and ensure we have the right people in place securing the a high performance organization.
• Lead the local Management Team giving the direction and ensuring that they are leading their division/departments according with the local strategy.
• Ensure compliance with Government and local Regulations

About the role

Reporting to the General Manager, you are responsible for the overall function of proactive sales, marketing and PR to maximise performance, drive RGI improvements, profitability and return on investment managing activity and total revenue generation. 

You should have proven record as a hunter and converter of business in a number of market segments. You will form strategic external alliances and partners to support the Hotel’s positioning and actively promote the Hotel and brand through community and professional involvement.

Key Responsibilities:

• Develop and implement strategic sales plans to achieve revenue targets and maximise profitability across the business.
• Execute sales strategies for the Hotel within designated region across all market segments.
• Conduct needs analysis relating to sales of each of the hotel to determine areas requiring particular focus.
• Act as primary point of contact for Hotels including the coordination and leadership of site inspections to assist conversion
• Manage the Hotel RFP submissions and maintain strong relationships with existing clients to encourage repeat business and referrals.
• Oversee the negotiation of contracts and agreements with clients, ensuring terms are favourable and align with company objectives.
• Support and champion the loyalty culture throughout the region including hotel recruitment, activation and member engagement initiatives.
• Drive sales activity within region including leveraging meeting planner to drive C&E revenues.
• Proactively engage with C&E sales and delivery of product.
• Maintain a comprehensive level of property product knowledge and actively sell all attributes of the Hotel including Conference facilities and Food and Beverage features
• Work collaboratively with Marketing and Revenue to ensure room night and revenue targets are appropriately supported.

To be successful in this role you'll have demonstrated excellence in these fields at a similar level as well as outstanding internal stakeholder and owner management, understanding of brand delivery and the ability to impact and influence the overall business agenda and execution. You'll bring great knowledge and experience, be forward thinking and inspirational with a warm and approachable manner.

What we need from you

To be successful in this role you will demonstrate commercial acumen by maintaining awareness of unfolding business performance, market influences and trends as well as commercial agility by adapting tactics and plans to enable the hotel's businesses to stay ahead of the curve.

Job Description

• Liaise with colleagues from MB & HRS team to penetrate key markets.
• Seek new approach for the overall sale and current account retention.
• Develop a comprehensive sales and distribution strategy to maximise sales opportunities.
• Develop sales and distribution policies that reflect the organization's goals.
• Direct the Sales team in generating proposals that define a clear path to client satisfaction and revenue growth.
• Establish internal guidelines for personal data protection based on applicable legislations, to manage customer data.
• Foster relationships with new partners to achieve target revenue.
• Influence senior stakeholders within customers' organisations and premier buyers in the industry.
• Investigate factors impacting sales performance.
• Monitor changes in the industry and leverage them for business opportunities.
• Outline objectives in key target areas such as sales volume, market share, distribution channels and profit margins to guide promotions and sponsorships.
• Participate in forums to keep abreast of new changes in the industry and practices.
• Promote positive relationships with major customers to understand their needs.
• Provide advice when preparing bid documents and integrated proposals for key accounts.
• Provide input on sales incentive structure and key performance indicators to help monitor targets.
• Provide data input based on customer and industry feedback.
• Recommend changes in pricing structures in product lines or products.
• Review sales performance by analyzing performance reports.

What you'll be doing…

The Hotel Chadstone Melbourne MGallery is looking for an experienced Director of Sales & Marketing with an extensive 5 star luxury background to join our team. With a commitment to exceeding guest expectations, we are poised for a new era of growth and we seek a visionary leader to shape the trajectory of our hotel to even greater heights.

Envision a role where opulence meets innovation, and excellence is not just a standard but a way of life. As the Director of Sales and Marketing, you will be the driving force behind our hotel's market presence and revenue growth. Your strategic acumen and creative flair will shape campaigns that captivate, engage, and resonate with our diverse audience. Your role is not just about selling rooms, restaurants and meeting space; it's about curating a lifestyle, an experience that defines the epitome of luxury.

Reporting to the General Manager you will be responsible for:

• Executing sales strategies for the Hotel across all market segments.
• Have a complete understanding of the Hotel sales vision; its products, services, and rate structure to fulfil business objectives.
• Actively sell all attributes of the Hotel including Conference facilities and Food and Beverage features.
• Work collaboratively with the Director of Revenue to ensure room night and revenue targets are appropriately supported.
• Work collaboratively with the Director of Revenue to ensure ongoing research and analysis of product, price, and performance metrics of the agreed competitive sets in order to drive above market performance through identification of opportunities.
• Identify new opportunities for the Hotel and across the Accor business.
• Work with the Director of Revenue and Regional Director of Sales & Marketing to achieve optimum revpar/revenue/yield results for all segments of the business unit.
• Develop a strategic plan for identifying major accounts and business opportunities.
• Review weekly forecasts and market share reports and actively participate in ensuring business levels and market share is maintained.
• Ensure the team is maximising hotel revenue through effective pricing, space management and conversion, therefore increasing revenue in the key segments that generate the highest yield.
• Ensure maximisation of revenue from Conference & Incentive segments by promoting the Hotel’s Food and Beverage outlets.
• Explore opportunities for joint ventures with domestic industry partners that produce viable sales revenue.
• Establish a high profile across the region and with key accounts.
• Act as primary point of contact for the hotel including the coordination and leadership of site inspections to assist conversion.

We are an international F&B wholesale company specializing in sourcing and distributing high-quality products to retailers, restaurants, and hospitality businesses worldwide. With a strong focus on customer satisfaction and innovation, we strive to provide exceptional service and value to our clients.

As the Regional Sales Director, you will be responsible for leading and managing our procurement team across China. Your primary objective will be to drive revenue growth, expand market presence, and foster strong customer relationships within the local market and also with our stakeholders.

Responsibilities:

Develop and execute comprehensive sales strategies to achieve revenue targets and increase market share.

Provide leadership, guidance, and mentorship to the sales team, motivating them to achieve individual and collective sales goals.

Conduct market research and analysis to identify emerging trends, competitive landscapes, and new business opportunities within Asia.

Cultivate and maintain strong relationships with key clients and stakeholders, ensuring their needs are met and issues are addressed promptly.

Monitor sales performance metrics, analyze data, and implement corrective measures as needed to optimize sales effectiveness.

Develop and manage the regional sales budget, allocating resources effectively to maximize ROI.

Collaborate closely with other departments such as marketing, logistics, and finance to ensure seamless execution of sales strategies and initiatives within Asia.

Implement training programs to enhance the skills and capabilities of the sales team, keeping them updated on product knowledge, sales techniques, and industry trends.

Prepare regular reports and presentations for senior management, providing insights into sales performance, market trends, and strategic recommendations.

Requirements:

Education not mandatory. However, experience and network in related field is beneficial.

Proven track record of success in the industry, with a minimum of 10 years of experience.

Strong business acumen and strategic thinking skills, with the ability to develop and execute effective sales strategies within the Asia market.

Exceptional communication, negotiation, and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.

Analytical mindset with proficiency in data analysis tools and techniques.

Willingness to travel frequently.

Grow with us...
 
A stunning architectural feat, the new   1 Hotel & Homes   is located on the banks of the Yarra River in Melbourne?s CBD. Clad in a mesmerising composition of reflective glass panes, the hotel mirrors the dynamic and changing nature of the Yarra River, immersing guests in the beauty of the locale and bringing nature into the hotel with an abundance of light, interior design, and art. The Hotel has 277 guestrooms, and the Homes incorporates 114 residences. Next to the hotel is Seafarers Rest, a new public park with activations and events.
Situated on the final piece of Melbourne?s original waterfront, the 18-floor 1 Hotel & Homes enjoys uninterrupted views of Melbourne?s Yarra River and benefits from stunning views of Melbourne?s CBD skyline.
 
Our event centre is positioned on the banks of the Yarra River


... Click here to view more detail / apply for Director of MICE Sales

We're always looking for new ways to raise the bar. So we're searching for a Assistant Director of Sales with a track record of driving sales and smashing targets to help us fill our rooms, meeting suites and event space.

A little taste of your day-to-day

Every day is different, but you'll mostly be:

• Managing daily sales activities and coaching team to deliver to their full potential.
• Achieving all personal and team sales goals.
• Creating and implementing sales plans that drive measurable incremental occupancy, increase average sales rates, increase sales volume.
• Developing and maintaining relationships with key clients and outside contacts.
• Organizes and attends sales related functions within and outside of hotel.
• Identify issues that reduces the effectiveness of the overall sales performance and work with respective department to address the issue productively and effectively.

What we need from you

• Bachelor's or Diploma in sales & marketing, hotel management, tourism management or related field.
• Three or more years of experience in hospitality or hotel sales & marketing.
• Strong knowledge of geographical source and business trends.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provide equal employment opportunities to applicants and employees. We promote a culture of trust, support and acceptance. Always welcoming different backgrounds, experiences and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle and workplace.

So join us and you'll become part of our ever-growing global family.

The incumbent will be responsible to increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the Hotel. The Assistant Director of Sales (Corporate) services new and existing accounts to ensure repeat business. The incumbent needs to have the flexibility to incorporate travel, evening and weekend work into their lifestyle.

The Role:

• Identify business trends and marketing opportunities that can improve the hotel’s performance.
• Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales & Marketing.
• Prospecting and growing an account list, handling incoming leads and closing sales.
• Plan, execute and follow-up on sales trips as approved.
• Work closely with other sales associates and calling in on important customers and establishing multiple levels of contacts within the customer’s organisation.
• Participate in the sales meetings by sharing latest market trends and new business development opportunities and activities.
• Practice professional account qualification on a consistent basis (i.e., measure budget needs, date flexibility, space requirement, competitive information etc).
• Attend tradeshows, travel functions, major business functions or as required/directed by the Director of Sales / Marketing.
• Organizes familiarization of hotels and their facilities with clients and potential ones.
• Responsible for an assigned sales target and work closely with each salesperson and identify opportunities and ways to maximize and exceed personal and team revenue goals.
• Actively assist the Credit Department in follow-up of overdue accounts.

Requirements:

• Minimum Diploma in any discipline
• Minimum 4 to 5 years of sales experience within a multinational organisation with proven sales track record.
• Experience in preparing RFP’s (Request for Proposal), MICE and group contracts Driven, self-motivated individual with excellent interpersonal, oral and written communication skills.
• Good influencing skills and the ability to effectively deal with internal and external customers, some of which will require high levels of patience, tact and diplomacy.
• An excellent team player who is able to work under pressure and meeting tight deadlines.
• Possess high level of integrity and respect for others.