Total 5,784 sales marketing manager job vacancies in Customer Service category in Malaysia

Job Description:

• Delivering our brand promise at all times and offering high levels of consistent, quality service support to our customers
• To deliver the required sales targets and KPIs consistently
• Perform sales calls and attend to customers’ requests in line with policies and procedures
• Using simple, clear and concise languages to communicate effectively with customers
• Actively listen and probe appropriate questions to accurately recommend products and solutions based on customer’s needs and requirements
• Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to increase our Contact Centre Outbound sales conversion, reducing leads wastage
• Effectively handle complaints at the first point of contact, aiming to resolve situations to customers’ satisfaction
• Being customer centric – Gather customers’ feedback, ideas and suggestions to bring the team/organisation be closer to our customers
• Actively participate in process improvement sessions, providing constructive feedback and suggestions
• Ensure that all feedback relating to products and services is escalated to relevant parties and documented within systems
• Work towards the team’s objectives and demonstrate commitment to achieve business targets and personal goals.
• Participate in team meetings and ongoing specialized training to ensure the accuracy of information communicated to clients
• Perform other duties as assigned by immediate supervisor

Requirements:

• Candidates with motor insurance experience are preferred
• Well spoken
• Possess BCP, PGI certifications is a plus

Kindly apply online or send your application to mailto:felicialim@talentedge.com.sg

EA: 15C7572

ID: R23115267

Posh and modern working environment catering for the mid to high end customers.

Support beauty salon and Aesthetic center.

We have opening for talented and ambitious individual aiming to excel in their job.

Aesthetic treatment sales consultant

Representing company image and professionalism.

Handling incoming enquiry or complaints.

Skin analysis and consultation.

Sales of skincare product and facial, slimming and TCM therapeutic services and Aesthetic treatment sales.

Love interacting with customer.

Outgoing and pleasant.

Responsible for the sales of your team.

Why we are different

Commission for Ala carte, Packages.

Commission for product sales.

Commission for branch performance.

Overriding commission.

Staff incentive and discount.

Conducive working environment.

Shorter working hours( 2 shifts).

Interested candidate who have the drives and initiative, we welcome you to join our elite team of professionals.

What you will do:

As a Sales Engineer focused on selling service agreements, you will play a crucial role in maintaining and expanding our customer base. Your primary responsibility will be to engage with clients, understand their needs, and propose tailored service agreements that ensure the optimal performance and longevity of their equipment. You will work closely with our sales and technical teams to provide comprehensive solutions that meet our clients' needs and contribute to our revenue growth.

How you will do it:

• Customer Engagement: Identify potential clients and develop a deep understanding of their equipment and maintenance needs.
• Solution Development: Collaborate with technical teams to design service agreement proposals that align with clients' requirements and budget constraints.
• Presentation: Deliver persuasive presentations and proposals to clients, showcasing the benefits of our service agreements.
• Negotiation: Negotiate terms and conditions to secure service agreement contracts, ensuring they are mutually beneficial for both the client and the company.
• Relationship Building: Establish and maintain long-term relationships with clients, acting as their trusted advisor for service agreements.
• Market Research: Stay updated on industry trends, competitors, and emerging technologies to adapt your sales approach effectively.
• Reporting: Provide regular reports on sales activities, progress, and achievements to the sales manager.
• Product Knowledge: Maintain a strong understanding of our services, products, and the technical aspects of the service agreements offered.

What we look for:

• Bachelor’s degree in engineering or a related field (or equivalent experience).
• Proven experience in technical sales and/or hands-on experience, in either, HVAC, Fire, Security, or Building Management System.
• Excellent communication and presentation skills, able to explain and present complex concepts in an easy-to-understand manner. Strong in negotiation and interpersonal abilities, chosen candidate will need to participate in and sometimes lead negotiations with vendors and customers.
• Ability to work collaboratively with technical teams and develop relationships with all levels of clients
• Possess strong Hunter mentality, self-motivated, goal-oriented, and able to work independently.
• Excellent problem-solving skills and attention to detail.
• Willingness to learn with a growth mindset.
• Willingness to travel to customer sites within Singapore as needed.
• Familiarity with CRM systems, such as Salesforce, is a plus.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

18th April, 2024
About us Lawrence & Hanson is Australias most recognised electrical wholesaler. Our heritage is strong. Since 1886 we have been supplying electrical products to customers across multiple market sectors, including residential, commercial and industrial. We have a national network of over 150 branches providing quality products, backed by expert advice, technical & logistical support, and e-commerce solutions. We are part of Sonepar, a family owned business and the global leaders in electrical wholesaling. About the role Provide our customers with a great experience and work as a member of the branch team to achieve overall results through exceptional sales and service. What you would do in this role

Serve customers on the counter, answer phones and email enquiries
Prepare accurate quotes for customers
Develop relationships with customers
Be a product knowledge expert to help customers find products

... Click here to view more detail / apply for Customer Service & Sales ? Murarrie

We are looking to expand our team here at Dace Motor Group. A used vehicle dealership group based in Greater Manchester.

Sales Executive
Manchester M30 7LW
Full Time, Permanent
Basic Salary + Commission Pay - Proven OTE of £45,000+

Please Note: Applicants must be authorised to work in the UK

We are looking for highly motivated individuals with a passion for providing exceptional levels of customer service to work within a busy dealership. Being a Sales Executive is a role where customer care always comes first. You'll take the time to talk to people, build a genuine rapport and identify exactly what it is that they want and need. We expect hard work and determination, in return you will receive great working conditions, continual support and professional development, and financial rewards.

What we ask from you...

• Achieve agreed monthly sales targets.
• Follow the Group's enquiry handling & follow up processes to increase new sales and build rapport and lasting relationships with existing customers to ensure repeat business.
• Develop and maintain full knowledge of all products, accessories, prices and key features of your products.
• Handle all customer queries and complaints to ensure full resolution - keep your customers happy.
• Prospect & record accurate data and follow up leads.
• Confidence, drive, energy, ambition and a great attitude.

What you can expect...

• Basic Salary + Commission Pay
• Proven OTE of £45,000+
• Company Vehicle
• Pension Scheme (compliant with Auto-enrolment)
• 28 days holiday with holiday pay
• Fantastic future career opportunities within our large group for career progression
• Free Parking
• Staff uniform provided
• Free Coffee/ Tea
• In-house Training

About us

We are a family-owned business which has been well established for over 25 years.

We are the largest independent used vehicle dealer in the Stockport and Greater Manchester area, owning 4 sites, Dace Motor Company, Dace Specialist Stockport, Dace German Centre and Dace Specialist Manchester.

With our group expanding we now stock in excess of 600 used vehicle across our 4 branches.

At Dace Motor Group we are very proud to be the first business to be approved by Stockport Trading Standards.

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience includes Sales, Car Sales, Sales Assistant, Sales Manager Customer Service, Sales, Retail, Sales Specialist, Sales Agent.

• Attend to customers' enquiries & provide sales services
• Proactive & Sales driven
• Perform showroom duties
• Posting of advertisements
• Generate new sales
• Follow with potential leads / customer
• Attend to walk-in customers
• Basic Salary + Commission
• Immediate vacancy
• English and Mandarin speaking to customer

Want to know more? Check out our social media pages:

Website:  https://tsagroup.com.au/
 Instagram: tsa_group_
 LinkedIn:  https://www.linkedin.com/company/tsa-group-australia/

TSA Group are on the hunt for Business Specialists to join our Australia Post team at our Docklands office! Australia Post is one of Australia?s most well-known postal services with small businesses accounting for approximately two thirds of their customer base.
As an Australia Post Business Specialist you will contact and re-engage with long-term business clients. You will be contacting these customers to understand how we can retain their business and provide them with solutions that are tailored to their business? needs.
What it means to be apart of our team: 

Fully paid comprehensive training:  We will take you through 7 days of training period, where we teach you everything you need to know 
Internal Career Progression:  Be supported by our development programs, providing you the opportunity to grow and progress within our business
Acting as a brand
... Click here to view more detail / apply for Customer Service and Sales

Requirement

Candidate with retail or jewellery experience is an added advantage

Minimum GCE “N” level

Candidate with retail or jewellery experience is an added advantage

Job Scope

Understand and be able to explain to customers the range of Jewelley the company has to offer

Promote the various products, services and schemes to customers

Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

Ensure merchandise and displays are consistently well presented and displayed

Manage and maintain the overall positive image of the showroom

Develop and maintain good customer relationship and database

Service Advisor / Admin person needed .
We are a busy workshop located in a busy hub in Indooroopilly Queensland,
A right candidate should be able to handle a high volume of customer enquiries, answering questions and queries in person, over the phone.
Ability to multi task, along with strong data entry skills. Higher than average Computer Skills, from emailing, to being able to learn multiple system platforms. Along with being confident in being shown how to use and utilize these new skills consistently.
Provide support and comprehensive product / service information to customers
Build relationships with new and current clients.
Assist clients in making repair decisions and giving accountable advice.
Look for cross-selling opportunities to increase individual purchase value and overall sales whilst still remaining true to their needs, and the company approach of always being honest.
Identify opportunities to enhance customer experience and turn dissatisfied individuals into consistent long term clients.

Sales experience, Passion for motor vehicles would be great, with some knowledge about cars and parts is highly desirable. this is not essential though.
Remuneration above commensurate for the position. Position requires one Saturday per fortnight, to be alternated between staff members.
Send your CV midasindooroopilly.v@gmail.com
Or call 07 3378 9633

Location: Midas service Centre & Tyres Indooroopilly

Sales & Operations Manager

For Little Forest

Roles & Responsibilities:

Handle customer's enquiries on site and via whatsapp/email; Assist in check-ins and simple health checks of parents and children at the reception. Managing inventory of the centre including purchasing.

Managing our CRM system and booking system which include sales of our classes and programmes. Generating and analysing sales report and reporting to the Director on monthly sales figures.

Will be required to step in to assist classes when required.

Centre Operating Hours:

Our operating hours are Mondays to Thursdays; 8.30am to 5.30pm, Saturdays & Sundays; 8.30am to 5.30pm.

Job Requirements:

1. Have experience interacting with children from 6 months to 6 years old, comfortable working in a children-centric environment.

2. Comfortable to commute to Joo Chiat.

3. Have a good knack at handling difficult parents, via written communciation as well as F2F.

4. Able to write and communicate effectively and professionally.

5. Strong attention to details is a must.

6. Good punctuality, able to report on time at 8.30am every working day.

7. Able to work on one weekend - either Saturday or Sunday, subject to rostering.

8. Able to work independently as well as with a small team.

9. Able to work efficiently and multi-task in a fast-paced working environment

10. Is a Singaporean / SPR

Please only reply with the following only if you are able to fulfil the above requirements.

I) Expected Salary

II) Why did you leave your previous employment?

III) If currently employed, how long is your notice period?

IV) If your application is successful, when will you be looking to commence work?

V) Why would you like to join Little Forest?

VI) What do you expect from this job at Little Forest?

Thank you for taking time to answer the questions.

As the Centre Manager, you will be responsible for managing and supervising a team of care staff to ensure the smooth operation of the senior care centre. You will also be required to organise activities and ensure the centre provides safe care by analysing incidents and implementing solutions to ensure the safety of our clients.

Responsibilities:

• Ensure clients’ (Daycare and Rehab) welfare and safety are well taken care of in the centre.
• Develop, implement, and evaluate innovative and therapeutic activities in line with the GRACE model or care for all daycare clients.
• Engage internal and external stakeholders in conducting meaningful activities to engage clients.
• Organise and conduct MDM to ensure holistic care of clients.
• Promote inclusive care for clients by inviting community residents into the centre.
• Conduct Risk Management Assessments to ensure centres provide safe care by analysing incidents and implementing solutions to reduce incidents.
• Partner with internal stakeholders to achieve organisational goals.
• Provide overall operational leadership and supervision for staff in centres.
• Ensure business sustainability via prudent management of resources, and achieve 95% utilisation rate at a steady state (2 years) for Daycare and Rehab.
• Provide quality service in line with MOH SOPs and service requirements.
• Ensure the centre is ready for clinical, service and financial audits.
• Ensure centre facilities, equipment, and assets are in good working condition, and that all scheduled servicing is carried out promptly.
• Ensure the accuracy of monthly subvention reports.
• Collate data and submit reports when the need arises.
• Increase publicity by engaging community partners within the centre’s catchment area.
• Manage Transport fleet and ensure operational efficiency.
• Ensure staff attend compulsory training (core program, mental health training, first aid, ETC)
• Promote a learning culture by supporting staff in upgrading their skills and knowledge through attending in-house or external courses.
• Identify areas for improvement, along with making recommendations and implementing solutions for the betterment of the care centre.
• Any other projects that are assigned by the manager.

Job Requirements:

• Degree or Diploma in relevant disciplines.
• Prior experience in caregiving duties in Hospitals, Nursing Homes or individual parents would be advantageous.
• Willingness and patience in serving elders.
• Bilingualism (Mandarin) is required due to the work environment.
• Team player with strong communications, interpersonal and organisational abilities.
• Capable of working independently and under time constraints.
• Proficient in the use of Microsoft Office Applications.
• Singaporeans and local PRs Preferred.

Job description

• Manage customer sales inquiries for both cash and credit transactions
• Up-sell or cross-sell company products and services as appropriate
• Builds positive and effective relationships with clients and ensures their satisfaction
• Monitor and follow-up on outstanding order status using the ERP system and take necessary actions to fulfil customer orders.
• Liaise and work collaboratively with internal and external stakeholders to ensure customers receive their complete order within the timeframe given.
• Resolve customer complaints and issues which includes escalating unsolved cases to the relevant stakeholders and departments.
• Successfully negotiate pricing with customers, suppliers.
• Process and release accurate invoices for all relevant sales.

Required Skills & Experiences

• Diploma in any field.
• Candidate come with Electrical, Electronic, Mechatronics Engineering, or a related discipline with engineering knowledge will be added advantage.
• Effective communication and interpersonal skills.
• Experience in problem-solving and decision-making.
• Ability to work and thrive under pressure in fast-paced environment while being able to multi-task.
• Works cohesively as part of a team and has an enthusiastic and good team spirit.

Highlights and Benefits

• Twice performance bonus a year , quarterly incentive schemes and annual profit sharing.
• Medical and dental and TCM benefits.
• Relevant training and invaluable experience.
• Free parking.
• Yearly appraisal and career growth opportunity.
• Work for a company that cares about you.

Working Hours: 8:00 a.m. – 5:30 p.m.

Working Location : Kallang (5 days a week)

Apply Now
















New Car Sales Consultant - Mazda


Seaford


The Penfold Motor Group, part of Peter Warren Automotive Holdings, is a very proudly Australian owned business with multiple franchises including Audi, Mazda, Volkswagen, Hyundai and Suzuki.  Our company of 300 valued employees across various sites is built on a solid foundation of extensive market knowledge, superior customer service and industry-leading expertise, and our people are genuinely considered one of our premium assets.    Are you ready to elevate your driving experience to new heights? Look no further! Join us at Mazda, where we don't just sell cars; we provide a thrilling driving adventure. As a New Car Sales Consultant, you'll be at the forefront of introducing customers to the exhilarating world of Mazda's cutting-edge






... Click here to view more detail / apply for New Car Sales Consultant ? Mazda

• Min 10 years of global marketing/ key account management and building relationships exp with shipping MNCs with global footprint
• Shipping/logistics industry exp is required
• Possess strong persuasion and negotiation skills. Has excellent interpersonal and communication skills

Our client is a leading feeder solutions provider in the maritime industry. We are seeking for an experienced global marketing cand for the position of a Senior Manager, Global Customer engagement/ Marketing.

Summary: The Global Customer Engagement (GCE) department is responsible for promoting and developing the firm’s relationship with the world’s biggest Container Shipping companies at HQ and Regional HQ levels. As a Senior Manager or Manager, you will be responsible for managing and projecting customers’ business requirement in order to generate growth, partnership and other business opportunities.

This is essentially a global marketing role requiring the cand to be equipped with global key account management skills. We are also seeking for a strong communicator with excellent influencing skills to interact with external customers and collaborate with internal stakeholders.

Reports to: Head of Global Customer Engagement

Location: Singapore

Role and Responsibilities:

Customers

• Global Account Manager for 2-3 corporate customers in the shipping industry;
• For a senior mgr, you will manage a team of 2-3 pax whom might be fellow account managers and/or Asst Account Managers; For a manager, no people management responsibility is required
• For accounts that you and your team are managing, you are to strategize, define and implement growth in volume and revenue on a global basis;
• Building multilevel relationship and rapport with key customers globally; going deeper, wider and higher into the customers organisation. This is to develop the customer intimacy that is needed to put ourselves in a more competitive position;
• Be up to speed on knowing your customers’ strategies and develop plans/deals to align ourselves to their needs;
• Measure, track and analyze key account metrics;
• Persuade and influence regional marketing teams and business units to ensure proper management and implementation of strategies for your respective customers;
• All round understanding of the market, the global products offer by customer and competitor; and
• Work closely with other Global Account Managers, Business Unit Directors, Trade Departments & Senior Management.

Processes & Systems

• Ensuring that commercial processes are reviewed regularly and updated; and
• Best practices of contract administration are shared amongst regional hubs.

Requirements:

• Minimum Bachelor degree with at least 10 years of global marketing/ key account management exp gained in the shipping/logistics industry. (For a Mgr role, min 5 years of relevant experience is required. For a Senior Mgr- min 10 years of relevant experience is required)
• Experience in key account management /marketing and building relationships with MNCs in the shipping sector with global footprint is essential
• Shipping/ logistics industry exp is required
• Able to travel overseas (regionally/globally) as part of business requirements. The travel is estimated to be about 30% but this may vary.
• Analytical and Inquisitive mindset;
• Able to develop relationship independently at different levels of a customer organisation;
• Strong persuasion and negotiation skills;
• Good interpersonal and communication skills;
• Goal-oriented, organized team player;
• Detailed and meticulous and strong problem solving skills;
• Proficient in all Microsoft Office applications; and
• Proficiency in the English language, both verbal and written.
• Added proficiency in Mandarin is a huge plus as the role may liaise with Chinese customers in Chinese.

Selling pts:

1. The co is the biggest common carrier and public shipping line in the world
2. The co is a well known and global MNC in the shipping industry
3. The co offers job rotation opportunities to good performers. If the cand is keen to branch out of this marketing function to other functions or look at overseas positions, the co has offered such opportunities to candidates.
4. The co allows WFH 1 day per week

To apply, pl send your cv in word doc to resume@cap-cg.com. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 26 April 2024