Total 697 Director/C-Level sales coordinator job vacancies in Malaysia

About this role;

We are looking for an energetic, go-getter and results driven Director of Sales and Marketing.
Works closely with the General Manager to determine appropriate sales strategies in all market segments towards maximizing the resort revenues. The director of sales and marketing is responsible for driving revenue to the property through sales and marketing tactics.
The director of sales and marketing also creates an effective revenue management strategy to ensure the resort’s profitability in all market conditions through sales and marketing strategies.

CORE RESPONSIBILITIES;

• Manage, lead, and develop the resort sales & marketing team to support the sales and marketing strategies and to deliver exceptional, profitable sales growth and results.
• Provide strategic sales and marketing leadership to ensure the resort achieves profitable revenue growth, continues to increase market share, develop innovative selling competencies, and builds a sustainable industry leadership position for the resort.
• He/she is also responsible for maximum occupancy of conferences and banquettes to optimize general business opportunities.
• Advise the resort management team on sales and marketing direction, competitors, marketing trends, including e-marketing and distribution technology trends.
• Fully understand how the resort is regarded in the community in conjunction with a thorough knowledge of the competitive situation in terms of business mix of competitors, pricing and rate structures, sales and advertising strategies and future resort planning within the community.
• Meets sales and marketing financial objectives by forecasting requirements and
  preparing annual budgets.
• Create excellent client relationships through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism.
• Suggests innovative marketing ideas and proactively develops deployment strategies to continue to grow market share for the property.
• Develops strong community and public relations by ensuring property participation in local, and national tradeshows and client events.
• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.

Preferred Qualifications and Skills;

• Degree in Business Management/Hospitality Management or related fields.
• At least 5 years of working experience in a senior leadership role in Sales & Marketing in the hospitality industry.
• Excellent business acumen and strategic thinking skills.
• Excellent communications and interpersonal skills.
• Strong leadership skills coupled with the composure required to thrive under pressure.
• Strong creative thinking and judgement skills.
• In-depth knowledge and application of a wide range of marketing and sales techniques and concepts.

Only shortlisted candidates will be notified.

Please write in with your details resume to fazil.ithnin@pelangiresort.com

Perks & benefit:

• Medical
• Insurance
• Allowance

關於這個角色；

我們正在尋找一位充滿活力、積極進取、以結果為導向的銷售和行銷總監。
與總經理密切合作，確定所有細分市場的適當銷售策略，以最大化度假村收入。銷售和行銷總監負責透過銷售和行銷策略為飯店增加收入。
銷售和行銷總監也制定有效的收入管理策略，透過銷售和行銷策略確保度假村在所有市場條件下的獲利能力。

核心職責；

• 管理、領導和發展度假村銷售和行銷團隊，以支援銷售和行銷策略，並實現卓越的、可盈利的銷售成長和業績。
• 提供策略性銷售和行銷領導力，確保度假村實現盈利性收入成長，持續增加市場份額，發展創新銷售能力，並為度假村建立可持續的行業領導地位。
• 他/她還負責確保會議和宴會的最大佔用率，以優化一般商業機會。
• 向度假村管理團隊提供有關銷售和行銷方向、競爭對手、行銷趨勢（包括電子行銷和分銷技術趨勢）的建議。
• 充分了解度假村在社區中的形象，並全面了解社區內競爭對手的業務組合、定價和費率結構、銷售和廣告策略以及未來度假村規劃等方面的競爭狀況。
• 透過預測需求和滿足銷售和行銷財務目標
  準備年度預算。
• 透過注重細節建立良好的客戶關係；及時跟進並理解客戶的看法和需求，同時保持專業。
• 提出創新的營銷理念並積極制定部署策略，以繼續增加酒店的市場份額。
• 透過確保酒店參與當地和國家貿易展覽和客戶活動，發展強大的社區和公共關係。
• 識別公共關係機會並協調活動以增強整體行銷傳播策略。

首選資格和技能；

• 商業管理/酒店管理或相關領域學位。
• 擁有至少 5 年酒店業銷售和行銷高階領導職位的工作經驗。
• 優秀的商業頭腦和策略思考能力。
• 優秀的溝通和人際交往能力。
• 強大的領導能力以及在壓力下茁壯成長所需的冷靜。
• 較強的創造性思考和判斷能力。
• 深入了解並應用各種行銷和銷售技術和概念。

只有入圍者才會被通知。

請將您的詳細履歷寫至 fazil.ithnin@pelangiresort.com

津貼和福利：

• 醫療的
• 保險
• 津貼

Job Description & Requirements:

• Develop and execute strategic plans to achieve sales targets.
• Create and communicate sales goals and ensure executives are informed on the progress of those goals.
• Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.
• Understand industry-specific trends and landscapes.
• Effectively communicate value propositions through presentations and proposals.
• Report on forces that shift strategic directions of accounts and tactical budgets.

Responsibilities include:

• Responsible for selling Banking Applications license to the financial services industry, as part of the FSGIU (Financial Services Global Industries Unit) at Oracle.
• Expand the contacts deep and wide within the customer organization- Account Mapping
• Lead and manage opportunities throughout the selling cycles with a strategic intent of Annualized revenue goals with measure across the Quarterly revenue attainment.
• Develop account plans for top 10 accounts and review with senior management and customers on regular basis.
• Defend/retain business of existing clients and drive relevant consulting units from the organization for this agenda.
• Drive strategic and solution selling on large opportunities that are characterized by a complex combination of technical, business, financial, human resources issues related to the strategic and tactical direction of customers.
• Orchestrate between multiple departments to ensure a total solution is presented to the customer.
• Coordinate with regional and global counterparts.
• Establishes "C" level contact within opportunities and demonstrates a detailed understanding of both the prospects’ sector and business drivers/challenges.
• Deliver accurate business forecasting at a plus or minus 10% accuracy rate and maintain an appropriate value level sales funnel for future business.
• Construct bespoke customer ready presentations and proposals with the help of support teams (sales consulting), maintain CRM information with accuracy and integrity of data.
• Proactive Account Management – Including regular client meetings/service reviews.
• Associate closely with the Partner network for greater reach and coverage of the territories.

Experience:

• Working in the BFSI industry with a proven and quantifiable consistent successful sales track record.
• Excellent written, verbal communication, strong organizational and time management skills
• Consultative and solution, integrated selling expertise and good understanding of the territories, market trends and client connects.
• Good business acumen with analytical and problem-solving skills to handle challenging situations.
• Excellent interpersonal and leadership skills, including conflict resolution, customer service and ability to motivate self and others.
• Able to handle multiple task tracks & take ownership of client problems with follow through to resolution.
• Clear and confident communicator capable of providing regular feedback to senior and C-suite management.
• Possess strong sales acumen, results orientated, driven and demonstrate ability to manage a sales funnel of pipeline business to deliver quota and indeed exceed it.
• Enthusiastic team player, self-starter, and independent worker
• Flexible and aware of changing circumstances as solutions are being constructed and proposed.
• Able to influence decisions, clarify positions and presentations, and communicate strategies.
• Open to new ideas and changes in thinking that offer potentially more creative and effective solutions to customer challenges.
• Has good understanding of Solutions Selling methodology and tools and applies these regularly to both gain a better understanding of the customers’ environment and manage the relationship. Excellent salesmanship - strong ability in identifying pain, customer’s business drivers, establishing value, leveraging relationships, and negotiating to close

Others:

• Experience of working in a multinational company and having handled the territories with proven sales track record.

Banking Products

Payments, Deposits, Loans, Credit & Lending, Trade Finance, Cash Management, Liquidity Management, Digital, APIs, Core Banking, Pricing, Billing, Cloud positioning & solution etc.

Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South East Asia and the benchmark for quality interpretation and translation based on international standards. As the partner of all major Embassies, Organizations and International Companies, we focus on the customization of our services to specific needs. We are pioneers in research-driven learning methods and innovative learning aids. For more information please visit www.globibo.com.

Job Responsibilities:

20% Lead management

- Ensure the sales team identifies potential customer segments and achieves lead targets

- Support lead management strategy on critical accounts

- Coordinate with marketing potential campaigns and initiatives

- Monitor lead segment and outreach quality

- Ensure team metrics are in green monthly (Contact health / #

30% Account & opportunity management

- Supervise the conversion of opportunities into contracts

- Support sales team in coordination with delivery centres

- Develop & deliver account management schedule for customer segments (including forward-looking visit schedule)

- Assist with local pricing and sourcing of partners/equipment.

- Establish long-term support contracts

- Personal Review and response to Customer Feedback

- Manage Customer Interaction, Escalations and Change Management

- Customer Retention Strategy

10% Talent development

- Identify and onboard talent

- Ensure that Induction training (points) is completed

- Training for individual KPIs and review understanding

- Monthly feedback/coaching sessions with team members

- Driver and Example of GPTW

- Balance workload within team and sales expectations

- Drive training & development of talent

- Accompany AMs on sales visits (Onsite support)

- Support communication with other functions

30% Project execution

- Supervise and coordinate project preparation

- Plan project execution

- Supervise onsite activities

- Manage storage and logistic strategy

- Ensure organizational focus on Customer Service and Element of Surprise

- Develop infrastructure for outstanding customer journey

10% Initiate constant improvement

- Ensure continuous identification and development of new approaches, standards and tools and drive adoption within different functions

- Drive Material strategy for all Training Functions

- Improve strategy of resource structuring, engagement and development

- Increase communication and bilateral learning with/from resources

- Increase process efficiency across all functions

- Mediate internal disputes

- Strengthen Quality management processes

- Assist finance (when needed) in communicating payment lapses with clients

Offered Benefits

• Base monthly salary of 4,500 to 6,000 SGD
• Sales Incentive Scheme
• Solid Induction Programme with a mentor
• Best functional training program in the industry
• Personal Development Plan with weekly coaching and external training
• Flexible work schedule and place
• Quirky office environment
• Exposure to the leadership development program

Overview:

As the Sales Director, you will be responsible for driving the overall sales strategy and execution within our company. Leading a team of sales professionals, you will oversee all aspects of the sales funnel to achieve ambitious revenue goals and foster long-term customer relationships.

Key Responsibilities:

• Develop and execute the overall sales strategy to drive revenue growth and achieve company objectives.
• Lead, mentor, and motivate a team of sales professionals, providing guidance, training, and performance management.
• Establish and optimize sales processes and workflows to ensure efficient lead conversion and maximize sales opportunities.
• Set clear sales targets and quotas for the team, and develop accurate sales forecasts to track progress and ensure alignment with company goals.
• Foster strong relationships with key clients and partners, oversee complex sales negotiations, and close high-value contracts to drive business success

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven track record of success in sales leadership roles, with demonstrated ability to drive revenue growth and exceed targets.
• Strong leadership and management skills, with the ability to inspire and motivate a team to achieve exceptional results.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport with clients and stakeholders.
• Analytical mindset with proficiency in sales performance analysis and forecasting.
• Knowledge of CRM software and other sales analytics tools.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions.
• Deep understanding of industry trends, competitor strategies, and emerging technologies in the sales landscape.

Job Description & Requirements

• Drive sales across all the company’s offline sales channels, including retail stores, distribution channels and private shopping service, through setting short and long-term channel strategies to achieve sales and profit goals.

• Work with and mentor the retail sales team to ensure that flagship store sales targets are met through building a sales strategy, running promotional activities.

• Establishes productive, professional relationships with key internal/external personnel across sales channels.

• Work on opening and managing distribution for exclusive brands under the company, with key strategies implemented to achieve distribution sales goals.

• Building on customer engagement initiatives and implement improvements that can be made to optimise both sales and customer experience.

• Provide feedback to Management team on consumer sales trends, unmet needs, and opportunities to deliver greater value to customers.

• Coordinates the involvement of company personnel, including operations, merchandising, marketing, retail, ecommerce, and management to meet sales performance objectives.

• Meets assigned targets for profitable sales volume and strategic objectives in assigned channel partners.

• Accountable for weekly sales reporting at Management meetings.

Requirements:

• A university degree in Business, Marketing, or related fields.
• Minimum 5 years in management capacity, overseeing sales channels.
• Previous experience with fashion, beauty and retail companies are a big plus.
• Proficient in Microsoft Office Word, Excel & PowerPoint.
• Thrive in a fast-paced environment.

The job responsibilities of an Air Freight Sales Director typically involve a combination of strategic planning, team management, client relationship management, and sales target achievement.

• Responsible for developing comprehensive sales strategies to drive revenue growth in the air freight division.
• Leads and manages a team of sales professionals, providing guidance, training, and support to ensure they meet their targets. This involves setting individual performance metrics, conducting regular performance reviews, and fostering a culture of accountability and teamwork.
• Identifying market opportunities, analyzing competitor activities, and setting clear objectives for the sales team.
• Maintain strong relationships with key clients, including freight forwarders, shippers, and logistics partners.
• Responsible for negotiating favorable contracts, rates, and service agreements with clients to maximize revenue and profitability for the company.
• Staying informed about market trends, competitor activities, and regulatory changes is essential.
• Monitors sales performance against targets and KPIs, providing regular reports and updates to senior management.
• Minimum of 10 years of experience in sales, must be in the freight forwarding or logistics sector.
• Proficiency in Microsoft Office
• Fluency in Mandarin is essential for effective communication with Chinese counterparts, clients, and stakeholders.
• Excellent verbal and written communication skills are required to effectively engage with clients, team members, and internal stakeholders.

You will be one of the principal pillars of the hotel, passionately and enthusiastically directing day-to-day activities of the sales team by inspiring and coaching them to drive results. Further you will drive the preparation of the annual departmental operating budget, the hotel sales, marketing and business plan. As Asst. Director of Sales you will be involved in sales forecasting with the Revenue Manager and also developing special events and sales blitzes to showcase the hotel to potential clients. You will develop rapports with key clients and feel comfortable taking risks by entering into new markets. You will have a presence at trade shows and major market events, locally and nationally, to promote new business and increase sales for the hotel.

The Renewal Sales Director will partner with Sales and Customer Success to drive conceptualization and implementation of renewal strategies and secure sustainable renewal pipeline. The ideal candidate will have proven execution of building and leading a renewal sales team, partnering with multiple Sales leaders to develop the renewal strategy and key processes.

Renewals are the life blood of a company’s revenue stream, and the Renewals leader must be able to both focus on the achievement of Renewals targets while keeping a strong teaming approach in their engagement with Sales leadership.

● Partner closely with Geo leaders on continually refining our Renewals strategy/process and engagement with Sales & Customer Success

● Ensure that Renewal policies, procedures and processes are understood and implemented consistently and cross-functionally

● Follow Corporate guidelines and forecast current / future quarter renewal opportunities accurately and on a weekly basis

● Partner with Sales leadership to ensure alignment in our go-to-market for Sales/Renewals

● Become an expert in Sprinklr products and solutions, often re-selling the value and identifying future expansion opportunities

● Provide role clarity for team members and link departmental goals to the larger organization and Corp Initiatives

● Create and deliver summaries of key performance metrics that help the Sales organization focus on Renewals execution & expansion, our customer’s success and account planning for the Renewal

● Engage with field operations to establish effective analysis of trends and performance in order to continually identify greater efficiencies. and achieve operational excellence.

● Work closely with our Channels teams to drive growth and expansion via our partners

● Assist Sales, Renewals reps and/or leadership with Renewals negotiations & strategic discussions

● Lead cross functional initiatives in support of Renewals, collaborating closely with Sales, Operations, Customer Success and Finance

Requirements

● 10+ years of progressive Leadership experience in Renewals, Sales and/or Customer Success, preferably in a SaaS environment

● 3+ years success leading a team of individual contributors and/or other managers

● Strong executive presence and ability to closely partner with multiple layers of the organization

● Strong financial/analytical background who is sales driven with a growth mindset

● Experience scaling teams in a hyper-growth environment

● Ability to adapt and plan on the fly and deliver on both the customer and organizational needs

● Strong communication (both written and oral), negotiation, and presentation skills

● Demonstrated focus on execution towards desired outcomes with a track record of success under pressure

● Experience creating employee-focused programs to drive engagement

● A strong understanding of enterprise software selling processes

You will be one of the principal pillars of the hotel, passionately and enthusiastically directing day-to-day activities of the sales team by inspiring and coaching them to drive results. Further you will drive the preparation of the annual departmental operating budget, the hotel sales, marketing and business plan. As Director of Sales you will be involved in sales forecasting with the Revenue Manager and also developing special events and sales blitzes to showcase the hotel to potential clients. You will develop rapports with key clients and feel comfortable taking risks by entering into new markets. You will have a presence at trade shows and major market events, locally and nationally, to promote new business and increase sales for the hotel.

Responsibilities:

Develop and implement strategic sales and marketing plans to achieve company growth targets in the blockchain/Web3 industry.

Lead and manage the sales and marketing teams, providing guidance, coaching, and support to ensure alignment with company objectives.

Identify and cultivate relationships with key clients, partners, and stakeholders to drive business development opportunities and revenue growth.

Collaborate with product development and management teams to understand market needs and effectively position company products and services.

Utilize market research and analysis to identify trends, opportunities, and competitive threats, adjusting strategies as needed to maintain a competitive edge.

Develop and maintain a strong brand presence through targeted marketing campaigns, events, and industry partnerships.

Monitor and report on sales and marketing performance metrics, making data-driven decisions to optimize results and drive continuous improvement.

Stay informed about industry trends, emerging technologies, and competitive developments to inform business strategies and tactics.

Requirements:

Bachelor's degree in Business Administration, Marketing, or a related field

Proven track record of success in sales and marketing leadership roles, preferably within the blockchain/Web3 industry.

Strong understanding of blockchain technology, cryptocurrencies, and decentralized applications (dApps).

Excellent communication, negotiation, and presentation skills.

Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Strategic thinker with a results-oriented mindset and a passion for driving business growth.

Leadership experience, with the ability to inspire and motivate cross-functional teams to achieve common goals.

Proficiency in CRM software, marketing automation tools, and data analytics platforms.

The Renewal Sales Director will partner with Sales and Customer Success to drive conceptualization and implementation of renewal strategies and secure sustainable renewal pipeline. The ideal candidate will have proven execution of building and leading a renewal sales team, partnering with multiple Sales leaders to develop the renewal strategy and key processes.

Renewals are the life blood of a company’s revenue stream, and the Renewals leader must be able to both focus on the achievement of Renewals targets while keeping a strong teaming approach in their engagement with Sales leadership.

● Partner closely with Geo leaders on continually refining our Renewals strategy/process and engagement with Sales & Customer Success

● Ensure that Renewal policies, procedures and processes are understood and implemented consistently and cross-functionally

● Follow Corporate guidelines and forecast current / future quarter renewal opportunities accurately and on a weekly basis

● Partner with Sales leadership to ensure alignment in our go-to-market for Sales/Renewals

● Become an expert in Sprinklr products and solutions, often re-selling the value and identifying future expansion opportunities

● Provide role clarity for team members and link departmental goals to the larger organization and Corp Initiatives

● Create and deliver summaries of key performance metrics that help the Sales organization focus on Renewals execution & expansion, our customer’s success and account planning for the Renewal

● Engage with field operations to establish effective analysis of trends and performance in order to continually identify greater efficiencies. and achieve operational excellence.

● Work closely with our Channels teams to drive growth and expansion via our partners

● Assist Sales, Renewals reps and/or leadership with Renewals negotiations & strategic discussions

Lead cross functional initiatives in support of Renewals, collaborating closely with Sales, Operations, Customer Success and Finance

Requirements

• 10+ years of progressive Leadership experience in Renewals, Sales and/or Customer Success, preferably in a SaaS environment
• 3+ years success leading a team of individual contributors and/or other managers
• Strong executive presence and ability to closely partner with multiple layers of the organization
• Strong financial/analytical background who is sales driven with a growth mindset
• Experience scaling teams in a hyper-growth environment
• Ability to adapt and plan on the fly and deliver on both the customer and organizational needs
• Strong communication (both written and oral), negotiation, and presentation skills
• Demonstrated focus on execution towards desired outcomes with a track record of success under pressure
• Experience creating employee-focused programs to drive engagement
• A strong understanding of enterprise software selling processes

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

The Director, High Velocity Sales is responsible for the overall sales growth strategies and results of AspenTech’s High Velocity Sales in APJ. The incumbent plans and directs all sales and pipeline growing activities including planning and implementing forecasts, staffing, training of the sales force, establishing short and long term goals in line with corporate objectives, and manages a team of High Velocity Sales Managers. The Director manages a team of individual contributors and people managers. Objective of the role may include a combination of renewing and growing the installed base of accounts and closing new logo business.

Your Impact

• Achieves assigned personal and team quarterly/annual sales quota and pipeline in assigned accounts and regions.
• Promotes the sale of AspenTech’s High Velocity Sales offering as well as enterprise token offerings.
• Manages day-to-day operation and oversight of team by providing sales guidance, planning, and rigor around forecasting, building pipeline, executing and following up on marketing generated demand generation activity, inbound sales activity and managing customer interaction through our CRM system.
• Articulate solution business value to customers. Coordinate and work with Aspentech Order Operations and Finance Operations to advance deals.
• Gather market information from multiple sources, to analyze competition and consumer/market trends.
• Understands the customer's business priorities and initiatives. Ability to discuss relevant trends and priorities integrating industry knowledge and solution knowledge.
• Positions AspenTech capabilities in customer terms with passion and enthusiasm.
• Effectively negotiate which is consistent with AspenTech’s overall strategy and business interests.
• Exhibit knowledge of industry value chains, business performance, key trends, and investment drivers.
• Demonstrate effective selling and prospecting techniques to influence the customer with significant focus on prospecting/new customer acquisition.
• Coach High Velocity Sales Managers to achieve assigned quota via a combination of renewal business and new customer acquisition.
• Coach High Velocity Sales Managers to develop unique, relevant and compelling business propositions in support of prospecting for new business and competitive displacement.
• Reinforce and monitor the use of customer centric benefit assessments.
• Effectively work with HR to drive and maintain a proactive recruiting strategy that identifies high quality talent in a timely manner. Evaluate talent against AspenTech competencies.
• Provide performance feedback on a regular basis that informs and motivates. This includes timely preparation and delivery of performance evaluations, goal-setting documents, informal “check-ins”, team meetings, etc.
• Overall ownership of the Deal Model process for assigned clients. This includes responsibility for proposals, contracts and pricing approval for licenses and professional services.
• Manage day-to-day sales process, coordinate account meetings, and effectively use Pre-Sales and Technical Support Resources.
• Manage to expected performance metrics, i.e., customer meetings per week, calls per day/week; activities per day/week
• Ensure timely and accurate input of required data into the CRM and time management systems.
• Accurately and timely completion of all reports and forecasts.

What You'll Need

• Minimum 10-15 years in sales function.
• 10+ years' experience in management.
• Consistent history of meeting/exceeding quota and pipeline expectation a must.
• Clear track record of leading a team to close large/complex sales opportunities.
• Demonstrated ability to effectively communicate customer benefits through financial analysis.
• Demonstrated success at establishing and cultivating "C" level consultative relationships.
• Excellent written and oral communication skills. Strong business acumen.
• Self-discipline and motivation to produce individual and team results.
• Familiarity with Aspen or similar products highly desirable.
• Executive presence and demeanor with consultative/execution relationship building selling skills a must.
• Personal computer literacy including, Excel, PowerPoint and CRM tools (specifically Salesforce)
• A University degree (Bachelor’s or equivalent).
• Ability to perform in a fast-paced, result-focused, environment.

• Strategise and create multi-channel marketing plans to deliver on lead generation campaigns for various client accounts.
• Brief, project manage, and oversee the quality of work from a team of performance specialists
• Forecast budget.
• Drive more sophistication in source attribution and performance measurement.
• Understand our target audiences’ behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell.
• Continually find ways to optimise campaigns and maximise margins.
• Build long-term strategies for user acquisition while managing short-term fulfilment.
• Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities.
• Responsible for timely billing of clients.