• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Event Planning and Coordination

• Assist to organize offline events and online webinars (e.g., exhibitions, workshops, competitions, social gatherings) through effective communication and collaboration with internal stakeholders and external vendors

Marketing Collateral and Brand Management

• Create, maintain, and update corporate marketing materials
• A great eye for design and the ability to generate new ideas for content creation
• Plan and develop marketing collateral, such as posters and brochures
• Organise photo/video shoots with photographer/videographer
• Develop templates ahead to post on website, social media, email and other mediums
• Create and develop other designs such as presentations, pitch decks, signages, and trade show collaterals, as needed
• Manage and maintain the brand architecture, guidelines and corporate identity to ensure consistency across all channels
• Educate and train teams in upholding the brand image and reputation

Digital Strategy (Website and Social Media) and Lead Management

• Grow the Company’s digital presence as part of the overall marketing strategy
• Develop and manage content calendars for social media platforms, creative production (including text, images, videos, etc.), and foster community engagement and growth
• Plan and execute digital campaigns and promotions
• Plan, execute and measure A/B tests
• Manage the company’s official website, execute SEO initiatives (with additional support), and ensure smooth lead generation and nurturing processes
• Measure and report performance, return on investments (ROI) of campaigns and identify trends and insights to optimise spend and performance

Client Relationships Management & Corporate Communication

• Utilize CRM systems to generate insightful reports
• Develop Email Direct Marketing (EDM) campaigns and disseminate company updates to strengthen client relationships and trust
• Develop marketing automation journeys and create personalised email content on CRM systems to drive engagement and return stays
• Analyse performance of marketing automation and email campaign performance
• Assist in crafting media releases, and monitor public sentiment to maintain a positive brand image

Regular Market Research

• Conduct in-depth market analysis to monitor industry and competitors trends, identify emerging opportunities, and enhance brand awareness among targeted demographics
• Present findings to the Management

Marketing Budget

• Assist to develop marketing budgets based on activity-sorted expenses
• Compare actual expenses to the budget and escalate to Management any issues or discrepancies

Administrative

• Assist in coffee-production related administrative matters and any ad-hoc matters assigned

Job Requirements

• Degree in Business Administration, Marketing, Communications or related field
• At least 2-3 years of working experience in the related field required (FMCG, F&B and Hospitality)
• Experience in organizing major events, particularly in the coffee industry
• Strong command of the English language and strong copywriting skills
• A good eye for design and creative thinking is essential
• A structured and organized process-driven individual with an eye for details
• Accountable, self-motivated, attentive to details, positive working attitude
• Good communication skills and able to work multi-task and independently in a fast-paced environment
• Proficient in MS Office suite
• Proficiency with Adobe Creative Suite or similar technologies (particularly Illustrator, InDesign, Photoshop)
• Proficient in web analytics tools and content management system is an advantage
• Knowledge of HTML, CSS and JavaScript is an advantage

• Organize campaigns for digital marketing by utilizing social media, email, blogs, and websites.
• Create and oversee social media presences and content marketing or communication strategies.
• Stay up to date with emerging social media platforms, online technology, and trends.
• Provide captivating and well-curated web material.
• Collaborate with external web designers, graphic designers, and filmmakers.
• Manage and oversee content on the webpages.
• Execute strategies to increase exposure to business pages.
• Develop projects and programs to strengthen work relationships within the community.
• Manage budgets, negotiations and contracts in relation to community events.
• Work closely with stakeholders to find possibilities for community involvement.
• Oversee all facets of event planning.
• Manage corporate identity and governance and communications channels for the company.
• Execute plans for interacting with a range of stakeholders.
• Foster a good rapport with stakeholders and organize events to foster partnerships.
• Determine areas that require improvement to improve upcoming events, engagement initiatives, and digital campaigns.
• Write reports on key performance indicators (KPIs).
• Maintain a variety of records to guarantee accurate and correct data for analysis by shareholders.

We’re Hiring!

Job Highlights

· Competitive Salary Package

· Healthcare Coverage, Medical & Dental Benefits

· Career Advancement with Recurring Bonus

The Sales Manager will drive strategies and ensure there are achievements in sales and lead generation with pipeline growth. It has the responsibility towards revenue and targets, with the primary focus on prospecting new opportunities in both the Industrial and Automotive industries, with a specific focus on the bearings business and targeted complementary products.

Duties and Responsibilities

Sales and Business Development:

• P&L responsibility; can manage and influence the company’s bottom line and ensure positive ROI
• Lead and manage the sales team to grow sales within the sectors
• Set clear sales targets and objectives for the team, monitor progress, and implement strategies to ensure goals are met
• Identify new market opportunities and potential customers within the automotive and industrial sectors.
• Analyze market trends, customer preferences, and competitor activities to formulate effective sales strategies
• Develop and implement comprehensive sales strategies and plans to drive revenue growth in the bearing distribution market
• Understand customer needs, provide appropriate product recommendations, and ensure high levels of customer satisfaction
• Identify areas for improvement, develop action plans, and implement strategies to overcome challenges and achieve sales targets
• Build and maintain strong relationships with key customers, distributors, and industry stakeholders.
• Monitor individual and team sales performance, providing regular reports and analyses to senior management

Requirements and Qualifications

• Diploma / Degree in Business, Marketing, Engineering, or a related field
• More than 5 years of relevant managerial experience
• Team Management
• Bilingual in English and Mandarin
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Outstanding communication and negotiation skills, with the ability to build and maintain relationships with key customers and stakeholders; and
• Ability to make decisions with calculated risks and consideration of the company's best interests

We invite interested and qualified candidates to send in your updated resumes. We regret that only shortlisted candidates will be notified.

Thank you for interest.

We are looking for an Assistant Manager, Facilities to join the team.

As an Assistant Manager, Facilities, you are to be an expert in space planning, contract negotiation, and facilities management. The ideal candidate should hold certifications from the Building and Construction Authority (BCA) in building management and fire safety. This role will be responsible for overseeing the efficient operation and maintenance of our facilities, ensuring a safe and comfortable working environment, and optimizing space utilization.

Responsibilities:

- Space Planning

- Develop and execute space utilization strategies to optimize the use of daycare facilities.

- Collaborate with various departments to understand their requirements and plan accordingly.

- Implement space allocation and reallocation plans to accommodate changing business needs.

- Contracts Negotiation

- Negotiate and manage contracts with vendors, service providers, and suppliers for facility-related services.

- Ensure cost-effectiveness and adherence to budgetary constraints while maintaining service quality.

- Monitor and enforce contract compliance, including performance standards and deliverables.

- Facilities Management

- Oversee the day-to-day operation and maintenance of the facilities, including building systems, security, and infrastructure.

- Manage facility service requests, work orders, and repairs, ensuring timely resolution.

- Develop and implement preventive maintenance programs to ensure facility reliability and safety.

- Supervise a team of facility personnel and provide leadership in achieving operational goals.

- Health and Safety Compliance

- Ensure compliance with fire safety regulations and emergency response procedures.

- Conduct regular safety inspections and drills to maintain a safe working environment.

- Collaborate with relevant authorities to obtain and renew necessary safety permits and certificates.

- Budget Management

- Assist in the development and management of the facilities budget.

- Monitor expenses, identify cost-saving opportunities, and report on budget performance.

- Reporting and Documentation

- Maintain accurate records, documentation, and reports related to facility management activities.

- Generate regular reports on facility performance, issues, and improvements.

- BCA Certification Compliance

- Stay up to date with building management and fire safety regulations.

- Ensure that the organization is in compliance with BCA requirements and guidelines.

Job Requirements:

- Bachelor's degree in Facilities Management, Business Administration, or a related field.

- BCA certification in Building Management and Fire Safety.

- Proven experience in facilities management, space planning, and contract negotiation.

- Strong knowledge of building systems, maintenance, and safety regulations.

- Excellent communication and leadership skills.

- Proficiency in using facility management software and tools.

- Ability to work independently and collaboratively, managing multiple projects simultaneously.

- Knowledge of sustainability and energy-efficient practices in facility management is a plus.

- Strong problem-solving abilities and attention to detail.

- Willingness to respond to facility-related emergencies outside of regular working hours.

About the job

Advancement Office is seeking an Asst Manager/ Manager who will be a strategic collaborator in identifying, cultivating, soliciting and stewarding lead donors, which include high-net-worth individuals, corporations and foundations.

The incumbent reports to the Director and will manage a portfolio of potential and current donors to the university. He/she will be responsible for facilitating all phases of the gift cycle, including initiating contact, cultivating and moving potential donors to solicitation and closure, creating solicitations, writing proposals, and stewarding donors. The ideal candidate is a skilled relationship-builder, results-oriented, creative and enthusiastic while being extremely collaborative, organised and strategic.

He/she will support the Director in identifying and implementing strategies for success in securing significant philanthropic support and work collaboratively with key volunteers, leadership and faculty and colleagues to cultivate donors for university priorities.

What you will be doing

​​​​​​​Key Responsibilities: ​​​​​​​

• Identify and cultivate major gift prospects, including developing ways to find new prospects and following up on inquiries regarding significant gifts to the university.
• Personally solicit assigned donor portfolio completely in its entirety through face-to-face visits, including preparation of personalised materials.
• Proactively identify, develop and deliver engagement opportunities to donors to ensure the maximisation of their financial and non-financial support.
• Research, develop, and write funding proposals and appeal letters as required.
• Be accountable for meeting or exceeding established monthly fundraising goals and metrics.
• Serve as a primary contact point for prospective donors in the assigned portfolio and effectively manage them through personal visits, correspondence, and electronic and telephone communication.
• Be accountable for cultivating relationships of individual and organisational giving with a focus on retention, recapture, and growth.
• Collaborate with colleagues in major gifts, annual giving, planned giving, corporate and foundation giving, donor relations, advancement communications, prospect research, and alumni engagement to develop and maintain a coordinated approach in support of overall departmental and university-wide goals.
• Develop a cultivation and solicitation strategy for each prospect under management and enter call reports for each completed action in a timely manner.
• Timely completion of gift agreements, or other forms of donor intents to document donor commitments.
• Assist in hosting various development and alumni events, such as homecoming, alumni weekend and donor cultivation and recognition events.

Job Requirements

• A Bachelor’s degree.
• Minimum 3 years experience in partnership, sales and marketing roles involving multiple stakeholder engagement; preference for individuals with direct fundraising experience.
• Proactive, energetic personality who enjoys meeting with donors, and partners and multi-tasking between partners, various teams and key stakeholders.
• Ability to manage a mixed portfolio of individual, corporate, and prospective donors involving considerable face-to-face meetings.
• Strong interpersonal, verbal and written skills and the ability to collaborate, build alliances and achieve results within a population that may possess competing interests, opinions, and /or expectations.
• Excellent verbal and written communication skills; effective organisational skills and strong detail orientation; the ability to speak and present credibly and effectively about higher education and the goals and mission of the university.
• A high degree of customer service orientation, personal motivation and commitment to values that support the university’s philanthropic mission and vision.
• Demonstrate strong active listening skills and ability to negotiate positive outcomes.
• An ability to maintain a high level of confidentiality with respect to prospects and donors.
• Good knowledge of MS Office (Word, Excel, PowerPoint) and donor database software

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Apply now

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences of sales
• 
  
• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences of sales
• 
  
• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manage

Responsibilities:

• Overall project planning, control, and monitoring of the project’s operations
• Lead the project team for the implementation and execution of works according to planned schedule
• Schedule and execute the delivery of projects within time, budget, and Client’s expectations
• Detailed and meticulous in site planning/coordination to minimize errors in the process of completing the project
• Ensure efficient use of manpower, equipment, material, and resources on site
• Ensure a high level of site safety and housekeeping
• Ensure that works are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements
• Involved in discussions on contractual matters and with Sub-Contractors, Consultants & Clients
• Coordinate internal resources and third parties/vendors, ie. Consultants and Sub-Contractors/Suppliers for the flawless execution of all projects
• Manage sub-contractors to ensure timely delivery and good quality of work
• Conduct regular site safety meetings and to implement safe site working conditions and environmental control measures
• Negotiate subcontractor deductions for project non-compliance and breaches
• Conduct internal meetings for assigned projects and subsequently, monitor such follow-up meetings

Requirements:

• Degree in Civil Engineering or its equivalent recognized by PE Board
• Possess CSC PM
• Possess Managing Work at Height
• Minimum 5 years of relevant experience in the construction industry, preferably experience in public and private residential, government, commercial, and building projects
• Excellent project management skills
• Possess good leadership and organizing abilities
• Only Singaporean need apply

As a Sales Manager, you will be responsible for leading and managing our sales team to achieve sales targets and drive revenue growth.

You will develop and execute sales strategies to meet sales targets and expand the customer base.

You will provide regular reports to management on sales data analysis and sales performance metrics.

You will also attract and engage customers with creative offerings and launch sales programs.

You will oversee customer issues and manage escalated customer complaints with sensitivity and expertise to ensure an exceptional customer experience.

In addition, you will manage our sales fulfillment process and work closely with other departments to align sales strategies with overall business goals.

What will the Right Person Look Like?

• Degree in Business or related field, with at least 5 years of proven experience in sales and customer service related roles
• Proficiency in Microsoft Office suite and other operational software
• Excellent leadership and people skills
• Strong analytical and problem solving abilities, offering tailored solutions and actions to meet customer needs
• Passion for delivering exceptional customer service and a commitment to customer satisfaction
• Excellent communication skills, with a focus on effective listening and empathising with customers
• Strong command in English and Mandarin (both spoken and written) as this role requires you to liaise with our internal and external stakeholders

Assistant Community Manager

Who we are:

Since our launch in 2018, Core Collective has propelled the professional growth of hundreds of fitness and wellness practitioners and business owners by providing a convenient and cost-effective plug-and-play solution at our three centres of excellence at Anson, Dempsey, and Katong.

Our purpose is to help our residents grow their businesses through comprehensive business support services and outstanding customer experience for their clients at every touchpoint. We expertly manage the mundane but necessary tasks so that our residents can focus on their passions - With us, they are not just renting space; they’re partnering for success.

Who are residents :
In Core Collective lingo, our customers are called Residents. Personal Trainers, Chiropractors, Pilate instructors, Physiotherapists, etc. are a few examples of our residents who make up the community of health and wellness professionals.

Your impact:

As our Assistant Community Manager, you will lead the design and implementation of retention strategies to drive residents’ loyalty and retention. You play a vital role in the growth and success of our residents, and act as a crucial link between the community and Core Collective. By gathering feedback, observing trends, and understanding the needs and preferences of our residents, you contribute to the continuous improvement of our community initiatives, thereby enhancing overall satisfaction and loyalty.

If you're passionate about community building, and you're ready to make a meaningful impact, we'd love to hear from you! Your team’s motto is "If our residents are successful, Core Collective will be successful."

What You’ll Be Doing:

Resident Satisfaction & Retention

• Continuously evaluate and refine new and existing residents’ life cycles to achieve resident lifetime value and reduce churn rate
• Constantly monitoring and analyzing the NPS to identify problem areas and opportunities for improvement
• Collaborating with relevant departments by providing effective feedback and implementation to optimise resident experience

Resident Growth

• Develop upsell strategies for Core Collective products at multiple outlets
• Initiate and organise community initiatives to increase customer loyalty and foster a collaborative community

Team Management & Administration

• Responsible for hiring and training the community team
• Regular check-ins with the community team to ensure their performance is on track and achieve set KPIs
• Creation, implementation, and continuous improvement of the Standard Operating Processes (SOP) to achieve the Success Metrics

Who You Are:

• At least 3+ years of relevant experience in customer success or account management roles.
• Have been in a supervisory or managerial role with experience leading a team for at least 3+ years.
• To be successful, you should possess strong interpersonal relationship-building skills, leadership, prioritisation and communication skills.
• You have a natural tendency to be curious, positive and creative.
• You have a 360 view of business and can consider the implications to the resident’s experience holistically should there be any changes to the business needs.
• Ability to work collaboratively in a cross-functional team
• Have an aptitude to anticipate any changes
• Strong multitasking skills and high level of attention to detail, with the ability to work well under pressure in a fast-paced environment.
• Demonstrates high level strategic mindset and adopts a forward-looking approach
• Excellent stakeholder engagement and communication skills
• You have an intermediate to advanced command of both written and spoken English language to manage difficult and escalated customer experience situations effectively.

What’s in it for you:

• Core Collective values its employees and invests in their growth and development. You will have access to ongoing training and professional development opportunities, as well as opportunities to work on challenging and meaningful projects that contribute to the company's success.
• We also offer a dynamic and inclusive work environment, where everyone's contributions are valued and where we make decisions based on our core values and what we believe to be best for our team and our customers.
• Joining our company means joining a team that is passionate about making a difference and creating impact. If you share our values and are driven, creative, and committed to your personal and professional growth, you will find a home at Core Collective.

Our Vision

To become the Singapore Airlines of the fitness and wellness industry.

In line with our parent company Aurum and Woh Hup Group, our shared vision is to Build sustainable businesses that positively impact lives across generations (i.e. Do Well Do Good).

We achieve our vision by:

1. Building fitness and wellness hubs that are centres of excellence in the industry
2. Filling our space with the best fitness and wellness professionals
3. Providing the best platform and support services to help our professionals grow
4. Fostering collaboration across disciplines for healthier and happier lives

Our values

Benevolence (from the Heart)

• Show genuine care and compassion for our team, customers, community, company
• Do things because we care and not because we have to
• Proactiveness to help others (team-mates/stakeholders)

Excellence

• Consistently producing work that wows / impresses / delights your teammates and customers
• Going above and beyond everything that we do
• Continuous Improvement
• Exceptional professionalism

Ownership

• Treat it like your own business
• Owning up to your mistakes and actively solving the mistakes
• Deliver on your promises to your teammates and stakeholders
• Do what needs to get done

Integrity

• Always doing the right thing
• Keeping to our word
• Having each other’s back
• Open and effective 2-way communication (both good and bad)
• Treat others fairly with mutual respect

Agility

• Actively seek learning and able to adapt to new situations
• Able to work with people from various backgrounds, cultures and seniority

• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences, is at the forefront of building capabilities and continuing professional development for an effective, innovative, and responsive TAE sector. Innovation Centre (IC), a division under IAL, leads the learning innovation with and for the Training and Adult Education (TAE) sector through programmes and initiatives. The Centre’s objective is to advance the development, proliferation and adoption of proven innovative learning solutions. IC is made up of 3 teams – (i) Adoption and Acceleration, (ii) Exploration and Development and (iii) Innovation Support Services.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

Job Responsibilities

Reporting to the Principal Manager, Adoption and Acceleration, this position works with the various Programme Managers (PMs) in meeting the centre’s objectives to advance the development, proliferation, and adoption of proven innovative learning solutions. The appointee should be familiar with the innovation life cycle and management, possessing a strong business acumen and critical ability to fuse learning technology and pedagogical knowledge. The appointee should also be familiar with the training and adult education landscape and is adept at leveraging market and business-related research studies to meet the centre’s objectives.

Key activities related to these responsibilities include:
1. Work with PMs to strategise, develop and implement plans to proliferate adoption of proven learning innovations.
2. Contribute to developing new programmes and improving the centre’s programme(s).
3. Engage organisations to interest them in embarking on innovation efforts and onboard them by providing them with the necessary support and advise to help them achieve their innovation objectives.
4. Provide advisory services and support to organisations interested in adopting promising innovations and ensuring successful adoption(s).
5. Evaluate outcomes and impact at the end of individual projects.
6. Additional duties may be assigned, and functions may be modified, according to business needs and industry developments.

Requirements

• A master's or bachelor’s degree, preferably in the Social Sciences, innovation and/or business management, education technology, or learning sciences.
• Minimally 5-8 years of working experience, preferably in operationalising incubation or acceleration programmes, adult learning and training sectors, or a related role in business-related and market research, project and contract management. Any combination of these areas is a strong plus.
• Demonstrate the ability to work effectively with stakeholders, possessing strong communication skills (written and verbal) to engage and influence stakeholders of all levels of seniority.
• Possess prior experience in at least one of the areas of responsibilities listed above.
• Enjoy experimenting with ideas while managing risks and managing their potential impact on programmes, systems and processes
• Possess strong project management skills to meet agreed deliverables and desired outcomes.
• Posses tech and data savviness – familiar and comfortable with data visualisation and analytics tools (eg Excel, Tableau, PowerBI) with the ability to distil data into insights for decision making.
• Demonstrate strong systems thinking and problem-solving skills, with the ability to connect the dots to develop a deeper appreciation of current and emerging key issues and exercising good judgement to provide sound recommendations.
• Possess an ability to work independently and as a member of a team.
• Demonstrate an ability in meeting deadlines and delivering on KPIs.
• The successful appointee will be based in IAL Campus located at Lifelong Learning Institute next to Paya Lebar MRT station.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits (Dental, WFH Equipment, Gym Memberships, etc.)
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

SALARY RANGE: SGD$4,000 - SGD$5,000 per month

WORK SCHEDULE: 5.5 Day Week, From Tuesdays to Sundays

Tao Li Swimming Club (TLSC) is looking for a full-time, customer-oriented and highly effective Sales Manager who possesses effective skills in communications and marketing of products and services. Most of all, we are looking for someone who believes in our TLSC brand and is passionate about enrolling new members to join our Club!

You are primarily responsible for Customer Services & Sales Conversions:

- Handling of direct enquiries on interests to sign up for swim classes/programs and this comprises end-to-end process of initial registration of interest, arrangement of trial classes and eventual confirmation of registration for specific swim programs.

-Conversion of enquiries into trials and trials into successful enrollment into our swim programs.

REQUIRED LANGUAGE ABILITIES: Able to speak and write fluently in both English and Chinese languages.

We are looking for highly driven individuals who want to grow and develop professionally with our Club!