Total 22 Senior Executive restaurant manager job vacancies in Shah Alam, Selangor

 Responsibilities:

• To execute project based on Project Manager instruction, 
• To monitor and assist construction manager on all site matters. 
• To supervise and coordinate all work related to site and sub-contractor. 
• To plan and report site work to Project Manager.
• To ensure project work progress as per timeline and mitigate plan is delayed.
• To ensure project are construct according to approved drawing, and to solve construction problems with assistant from construction manager. 
• To ensure site safety is taken care. 

Requirements:

• Candidate must possess at least a Diploma / Higher in engineering/ Construction & Project 
• Management background.
• Min 5-10 years' experience in Construction Building.
• Able to liaise with sub-contractor, workers, consultants independently. 
• Able to read and understand construction drawing.
• Computer literate i.e. Microsoft office, AutoCAD. 
• Proficient in both written in English or Bahasa Malaysia. 
• Willing to relocate. 
• Willing to work overtime.
• Those without required qualification, but proven track records with hands-on experience are encouraged to apply.
• Able to start work immediately.
• Allowance and bonus provided based on performance.

Perks & Benefits

• Personal development opportunities

Job Responsibilities

• Reports to Finance Manager and will be responsible to handle a full spectrum of finance functions for the subsidiaries
• Perform financial analysis to highlight areas for improvement, variance to Management
• Manages credit control and follow-up on customer-due accounts
• Resolve accounting discrepancies and irregularities
• Supervise and guide subordinates in their respective job functions (such as financial reporting account receivables, account payables, costing, fixed assets, and banking) to ensure smooth operation
• Responsible for statutory compliance such as auditor reports, company tax rerun, sales returns, and transfer pricing documentation
• To assist in all respects accounting functions, budget, and ad-hoc projects as assigned.
• Able to interact and liaise with auditors, tax agents, insurance agents, and regulators, ensuring timely submission of annual statutory audits, corporate tax, income tax, and SST filings.

Job Requirements

• Candidate must possess at least a Bachelor's Degree in Accounting or Professional Qualification
• Industrial Background Preferred: Min 3 years’ experience in the related field is required for this position.
• Industrial Background Preferred: At least 2 years of working experience in the manufacturing field
• Required skills: Accounting Standard and Tax knowledge
• Able to work independently to meet tight deadlines, have a sense of urgency and highly organized.
• Strong leadership skills, proactive and result-oriented.
• Candidate must will to travel (ad-hoc basis to Bandar Enstek/ Batu Pahat/Kalimantan /etc)

We thank all applicants. Only shortlisted candidates will be notified.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities

Job Responsibilities

• Reports to Finance Manager and will be responsible to handle a full spectrum of finance functions for the subsidiaries
• Perform financial analysis to highlight areas for improvement, variance to Management
• Manages credit control and follow-up on customer-due accounts
• Resolve accounting discrepancies and irregularities
• Supervise and guide subordinates in their respective job functions (such as financial reporting account receivables, account payables, costing, fixed assets, and banking) to ensure smooth operation
• Responsible for statutory compliance such as auditor reports, company tax rerun, sales returns, and transfer pricing documentation
• To assist in all respects accounting functions, budget, and ad-hoc projects as assigned.
• Able to interact and liaise with auditors, tax agents, insurance agents, and regulators, ensuring timely submission of annual statutory audits, corporate tax, income tax, and SST filings.

Job Requirements

• Candidate must possess at least a Bachelor's Degree in Accounting or Professional Qualification
• Industrial Background Preferred: Min 3 years’ experience in the related field is required for this position.
• Industrial Background Preferred: At least 2 years of working experience in the manufacturing field
• Required skills: Accounting Standard and Tax knowledge
• Able to work independently to meet tight deadlines, have a sense of urgency and highly organized.
• Strong leadership skills, proactive and result-oriented.
• Candidate must will to travel (ad-hoc basis to Bandar Enstek/ Batu Pahat/Kalimantan /etc)
• Full-Time position is available

We thank all applicants. Only shortlisted candidates will be notified.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities

As an E-Commerce Assistant Manager, you will be responsible for managing and growing the onlinesales channel. This position involves overseeing various aspects of e-commerce operations to ensure a seamless shopping experience for customers.

JOB RESPONSIBILITIES

• Maintaining and updating product information, pricing, and images on e-commerce platforms.
• Developing and implementing digital marketing campaigns to drive traffic and sales.
• Monitoring and analyzing website and platform performance to identify areas for
  improvement.
• Manage e-commerce platforms such as Lazada, Shopee, TikTok, Zalora and Magento UI.
•  Plan and propose promotional campaigns.
•  Collaborating with the customer service team to ensure a seamless customer
•  Staying current on industry trends and best practices, making recommendations for improvements.
•  Verify that all product listings have accurate and high-quality images, graphics, and content.
• Managing inventory, ensuring product availability, and minimizing stock discrepancies.
• Assisting with order processing and fulfilment.
•  Work closely with warehouse team to ensure smooth operation of online store, including order fulfilment and logistics arrangement.

JOB REQUIREMENTS

• Candidate must possess at least Diploma/Bachelor’s Degree in Marketing, Mass
  Communications or Business or its equivalent.
•  Minimum three (3) years’ working experience in similar role and with minimum two (2) years’ experience in a managerial capacity.
•  Required language(s): Bahasa Malaysia, English. Mandarin would be an added advantage.
• Understanding of E-Commerce end-to-end user journey, behaviour and experience.
•  Good knowledge in working with 3rd party E-Commerce portal such as Shopee, Lazada,
  Zalora, etc. with proven track record on sales achievement.
•  Proven track record of online campaign success and conversion of leads to revenue.
•  Proficient in analytics tools – Google Analytics.
•  Proactive team player, highly organised and efficient with a can-do attitude.
•  Excellent verbal and written communication and presentation skills.
•  Possess own transport and willing to travel.
•  Experience in retail industry with footwear background will be an added advantage.
•  Able to start work immediately.

Perks & Benefits

• Open culture
• Personal development opportunities

職責：

• 根據專案經理的指示執行項目，
• 監督並協助施工經理處理所有現場事宜。
• 監督和協調與現場和分包商相關的所有工作。
• 計劃並向專案經理報告現場工作。
• 確保專案工作按時間表進行並防止計劃延遲。
• 確保工程按照核准的圖面施工，並與施工經理協助解決施工問題。
• 為確保現場安全。

要求：

• 候選人必須至少擁有工程/建築和專案文憑/高級文憑
• 管理背景。
• 至少 5-10 年建築施工經驗。
• 能夠獨立與分包商、工人、顧問聯絡。
• 能夠閱讀和理解施工圖。
• 精通計算機，即 Microsoft Office、AutoCAD。
• 精通英語或馬來語書寫。
• 願意移居。
• 願意加班。
• 鼓勵那些沒有所需資格，但有良好記錄和實踐經驗的人申請。
• 能夠立即開始工作。
• 根據表現提供津貼和獎金。

津貼和福利

• 個人發展機會

主要职责：

• 负责全方位的人力资源和行政职能，包括招募聘请人员、薪资、绩效和人才管理、内部沟通、员工关系和行政。
• 处理每月薪资单、对账报告和其他相关报告（例如 EFP、SOCSO、LHDN 等）
• 负责管理、协调学习和公司发展课程、员工参与以及其他由人力资源部门发起的活动。
• 设计和实施与人员管理相关公司政策和程序，并确保人力资源政策符合劳动和劳资关系法规。
• 根据组织目标实施和管理人力资源政策和程序，并遵守专业标准、监管要求和法律。
• 透过人力资本的发展、参与、激励和保存来支持当前和未来的业务需求。
• 进行并促进评估工作和薪资调查，并协助制定和分析公司的评估计划。
• 管理招募需求，包括建立/更新职位说明以及入职和离职流程。
• 支援日常营运和改善工作流程的其他行政和/或临时任务。
• 管理所有分行员工。

主要要求：

• 拥有人力资源文凭/学位或同等资格，在人力资源/管理领域拥有至少 5 年经验。
• 具有制造/快速消费品行业相关工作经验者优先，但不是强制性的。
• 能够製用英语和马来语沟通。我们寻找需要与说普通话的客户沟通的说普通话的候选人。
• 对当地就业法规和工作证管理有深入了解。
• 熟悉 Microsoft Office、iFlexi HRM 系统或同等 HR 系统。
• 强大的时间管理和组织能力，能够在快节奏的环境中在最少的监督下工作。
• 良好的人际沟通能力和沟通能力。
• 良好的团队合作精神。
• 拥有「我能解决」的态度。
• 愿意出差。

*能够在短时间内开始工作。

*必须会说国语。

津貼和福利

• 事假
• 開放文化
• 个人发展机会

PHB’S SUBSIDIARIES

• Monitor and manage the needs of clients regulated by PHB, provide services, office equipment and goods facilities as stipulated in the contract that has been signed and ensure that the client is satisfied with the service provided by PHB.

OFFICE MANAGEMENT

• To ensure a conducive and safe working environment.
• To assist in maintenance & service/renovation activities to ensure that works undertake by contractor.
• In-depth understanding of project management i.e. small renovation projects (RM5-10mil)
• To monitor office facilities such as meeting and archive room are properly managed.
• To assist in the HSE compliance and maintenance of fire safety equipment to keep office premises safe from fire or other hazards.
• To maintain and monitor company decorations (plant/painting/cleanliness etc.).
• To assist in monitoring any of Pest Control activities.
• Working knowledge of office equipment’s i.e. photocopy machine and facsimile machines.
• To ensure that office utilities are manage properly.
• Full knowledge of office management systems and procedures

FIXED AND COMPANY’S ASSETS

• To assist in disposing of company’s Assets activities.
• To ensure that Fixed Asset Management activities are comply with Standard Operating Procedure.

OFFICE SUPPLIES AND STATIONERY

• To ensure that inventory of office supplies and stationery is properly maintained and controlled.
• To maintain and update price quotation and other related information from suppliers.
• To monitor the internal request of stationery is handled properly and deliver to the requestor in timely manner. 

COMPANY MOTOR VEHICLE/PARKING, PETROL AND TOLL CARD

• To maintain and monitor the usage of company car including the progress of routine services.
• To monitor road tax/insurance renewal and car maintenance service.
• To monitor and maintain Touch N Go Card and PETRONAS smart pay card record usage.
• To maintain and monitor new parking registration and invoice charges.
• To ensure that company motor vehicles are well maintained and properly managed. 

COMMUNICATION AND CORRESPONDENCES SERVICES

• To assist in the task related to the maintenance of key phone system i.e. new telephone line application, adding extension line/number etc.
• Responsible in monitoring of all incoming and outgoing mails and ensuring the distribution of the mails are in timely manner.
• To update / prepare monthly Administration duty roster.
• To produce professional-quality reports, presentations and briefs
• High level of verbal and written communications skills i.e. memo, circular 

GENERAL ADMIN ACTIVITIES

• Document Management System - managing, maintaining and updating proper documentations and reports filing.
• Supervise company’s Pool Driver cum Office Assistants, Dispatch cum Office Assistant, Receptionist cum Admin Assistant and Admin Clerk
• Monitor utilization of department CAPEX & OPEX, to ensure spending is within the approved budget.
• Monitor the achievement of all Time Charter activities and timely completion of the quarterly report by the respective staff.
• Ensure zero audit findings on compliance to all department documented processes.
• Completion of Risk Assessment in Risk Management System (RMS) 

OTHERS

• To undertake ad-hoc functions such as involve in company’s events (Training program, lecture series, company special event etc.).
• Relief Pool Driver cum Office Assistants and Dispatch cum Office Assistant as when as required.
• Binding, photocopy and laminating (if any).
• To undertake special assignments that relate to the job scope as and when instructed by HOD and Management.
• Familiar with basic pivot-tables as well as Power BI
• To provide statistical and budget report i.e. CBA
• Ability to multitask and prioritize daily workload

QUALIFICATION AND EXPERIENCES

• Minimum Diploma or Bachelor Degree qualification
• Good communication skills in English and Bahasa for both written and oral
• MS Office and other computer-aided software’s
• Mature, punctual and disciplined individual, taking his job and responsibility seriously
• At least 7 years working experience and corporate office exposure is advantage
• Proficient in MS Office Applications, i.e. Word, Excel, PowerPoint and Outlook.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Medical insurance

Main Responsibilities

• Responsible for the full spectrum of HR and administrative functions including recruitment, payroll, performance and talent management, internal communication, employee relation and administration.
• To process the accurate full cycle of monthly payroll, reconciliation reports, and other relevant reports (eg. EFP, SOCSO, LHDN, etc.)
• Responsible for managing, coordinating learning and development courses, employee engagement and other activities initiated by the HR department.
• Design and implement company policies and procedures related to people management and ensure HR policies comply with labour and Industrial relations regulations.
• Implement and administer HR policies and procedures in accordance with organisational goals and are compliance with professional standards, state and federal regulatory requirements and law.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Conduct and facilitate appraisal exercises and salary surveys and assist in developing and analysing the company's evaluation programs.
• Managing recruitment needs, including creating/updating job descriptions, and onboarding and offboarding processes.
• Other administrative and/or ad-hoc task to support the day-to-day operations and improving work processes.
•  To manage all branch employees.

Key Requirements

• A diploma/degree holder in HR or equivalent qualification, with a minimum of 5 years of experience in HR/Admin field.
• Prior relevant working experience working in manufacturing/FMCG industries would be a plus, but not compulsory.
• Able to communicate in English and Bahasa Malaysia. We seek Mandarin-speaking candidates who are required to communicate with mandarin-speaking clients.
• Strong knowledge of local employment regulations and work pass management.
  Good knowledge of Microsoft Office, iFlexi HRM system, or equivalent HR system.
• Strong time management and organization skills, and ability to work in a fast-paced environment with minimal supervision.
• Good interpersonal skill and communication skill.
• Good team player.
• Possess Can-Do attitude.
• Willing to travel oustation.
   

Note:

Able to start work within short notice period.

Must speak Mandarin 
 

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Managing and overseeing the daily operations of the accounting department.
• Monitoring and analyzing accounting data and produce financial reports or statements.
• Establishing and enforcing proper accounting methods, policies and principles.
• Coordinate and complete annual audits.
• Provide recommendations.
• Improve systems and procedures and initiate corrective actions.
• Assign projects and direct staff to ensure compliance and accuracy.
• Meet financial accounting objectives.
• Establish and maintain fiscal files and records to document transactions.

Requirements:

• Possess at least a Bachelor's Degree, Post Graduate in Accounting or professional qualification (ACCA/CIMA/CA/CPA).
• Proven working experience as Accounting Manager or Senior Account.
• Advanced computer skills on MS Office, accounting software and databases.
• Proficient in manipulating large amounts of data.
• Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations.
• Attention to detail and accuracy.
• Strong leadership skills, proactive and result-oriented.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職責：

• 管理和監督會計部門的日常運作。
• 監控和分析會計數據並產生財務報告或報表。
• 建立並執行適當的會計方法、政策和原則。
• 協調並完成年度審計。
• 提供建議。
• 改進系統和程序並採取糾正措施。
• 分配專案並指導員工以確保合規性和準確性。
• 滿足財務會計目標。
• 建立和維護財務文件和記錄以記錄交易。

要求：

• 至少擁有學士學位、會計研究生或專業資格（ACCA/CIMA/CA/CPA）。
• 擁有豐富作為會計經理或高級客戶的工作經驗。
• MS Office、會計軟體和資料庫方面的高級電腦技能。
• 擅長處理大量數據。
• 具備簿記和會計原則、實務、標準、法律和法規的豐富知識。
• 注重細節和準確性。
• 領導能力強，積極主動，注重結果。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Job Responsibilities

• Develop and implement adequate EHS programs and systems (including records) to maintain and demonstrate regulatory compliance as well as comply with company policies and procedures.
• Prepare and submit reports to document compliance activities.
• To ensure the work environment is compliant with health and safety rules by assessing, control & mitigating risks.
• Identify and develop the working relationships with state and local authorities (i.e., state/local environmental and safety agencies, wastewater authorities, fire departments, etc.) as well as appropriate internal Environmental, Health and Safety contacts.
• Maintain working knowledge of federal, state, and local environmental, health and safety regulations and identify all requirements that apply, or may apply, to the facility.
• Develop and implement training programs for all required elements of the EHS Management system.
• Lead the internal and external audit for EHS matters.
• Implement the investigation of accident and incident.
• Track and follow all of CAPA (Corrective and Preventive Action) activities.
• Drive the EHS team to continuously improve in departmental goals.
• May perform other duties and responsibilities as assigned.

Requirements:

• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
• Strong knowledge of international, national, local EHS with relevant laws and regulations.
• Strong proficiency in determining EHS requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.
• Ability to coach the team on EHS instruction preparation.
• Strong financial and analytical ability.
• Proficiency in managing business analytics to determine optimum company footprint.
• Working experience in Logistics / Warehouse related field will be an added advantage.
• Strong and convincing communication skills.
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

義務和責任

1. 辨識並尋求倉儲、倉儲和物流領域的新商機。制定並實施有效的策略來獲取新客戶並擴大我們的市場份額。

2. 與主要客戶和利害關係人建立並維持牢固的關係。了解客戶需求，解決客戶疑慮，確保客戶滿意。充當客戶和內部團隊之間的聯絡人。

3. 進行深入的市場研究，以確定產業趨勢、競爭格局和潛在商機。為業務成長提供見解和建議。

4. 透過有效地展示我們的倉儲、倉儲和物流解決方案，達到並超越銷售目標。與銷售團隊合作制定和實施銷售策略。

5. 準備並向潛在客戶提出令人信服的建議和演示。根據客戶需求和行業最佳實踐客製化解決方案。

6. 與營運、物流和其他內部團隊密切合作，確保客戶專案的無縫執行。在定價策略、服務交付和客戶滿意度計劃方面進行協作。

7. 產生有關業務發展活動、銷售業績和市場趨勢的定期報告。分析數據以做出明智的決策並調整業務發展策略。

職位需要

1. 工商管理、行銷或相關領域學士學位。

2. 具有倉儲物流產業業務開發、銷售或客戶管理的豐富經驗。

3.對供應鏈管理和物流運作有深入的了解。

4.優秀的溝通、談判、表達能力。

5. 能夠與客戶和內部團隊建立並維持有效的關係。

6. 以結果為導向，有達到和超額銷售目標的記錄。

津貼和福利

• 績效獎金
• 津貼
• 醫療保險
• 個人發展機會

Job purpose

• To support the overall business objectives of the Group by managing enterprise risks, including Environment, Social and Governance (“ESG”) risks.
• To ensure diligent management of enterprise risks throughout the Group.
• To inculcate risk awareness in the Group.
• To assist in implementing strategies, policies, and organizational structure for the management of risks.

Key Responsibilities

• Provide guidance and direction to the Risk Management Team.
• Keep abreast with emerging risks and report them to the Board Risk Committee.
• Regular communication with the Board of Directors.
• Acquire a general understanding of the processes of every department.
• Conduct quarterly risk assessment with the respective entities.
• Travelling often for risk workshops and discussions with departments.
• Prepare quarterly reports for presentation to the Risk Management Committee.
• Monitor Group-wide enterprise risks and assessing the effectiveness of controls.
• Improving the risk management procedures and measurement methodologies.
• Identify and incorporate ESG and Climate related risk and controls into the relevant departments.
• Undertake any other tasks as and when assigned by the Management.

Skills Required

•  Being friendly, patient, and easy going when approached by people (good interpersonal and communication skills).
• Ability to think critically and voice out concerns diplomatically.
• Self-driven & independent in handling task assigned.
• Being proactive, meticulous, good monitoring and follow up skills, good interpersonal and communication skills.
• Able to multitask to complete task assigned to meet deadlines.
• Completes ad-hoc task within deadline with minimal mistakes as and when assigned by the superior.
• Radiates confidence and leadership qualities in guiding the team.
• Initiates on ideas to improve the Risk Management function.

Qualifications

• Candidate must possess relevant qualification in Enterprise Risk Management and have work experience of minimum 5 years in the Risk Management related field.

Requirements include:

• Able to communicate fluently in English and Bahasa Malaysia.
• Excellent written communication and proficiency with technical reports at board standard. Advanced skills in Microsoft Office Suite.

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities
• Fitness membership

工作目的

• 透過管理企業風險，包括環境、社會和治理（「ESG」）風險，支持集團的整體業務目標。
• 確保全集團企業風險的勤勉管理。
• 向集團灌輸風險意識。
• 協助實施風險管理的策略、政策和組織架構。

主要責任

• 為風險管理團隊提供指導和指導。
• 隨時了解新出現的風險並向董事會風險委員會報告。
• 與董事會定期溝通。
• 對每個部門的流程有一個整體的了解。
• 與各自實體進行季度風險評估。
• 經常出差參加風險研討會並與各部門討論。
• 準備季度報告提交給風險管理委員會。
• 監控集團範圍內的企業風險並評估控制措施的有效性。
• 改進風險管理程序和衡量方法。
• 識別 ESG 和氣候相關風險和控制並將其納入相關部門。
• 承擔管理層指派的任何其他任務。

所需技能

• 與人接觸時表現得友善、耐心、隨和（良好的人際互動和溝通技巧）。
• 能夠批判性思考並以外交方式表達擔憂。
• 自我驅動和獨立處理分配的任務。
• 積極主動、細緻，有良好的監控和跟進能力，良好的人際溝通和溝通能力。
• 能夠同時處理多項任務，在截止日期前完成分配的任務。
• 在上級分配的期限內完成臨時任務，盡量減少錯誤。
• 在指導團隊時散發出自信和領導能力。
• 提出改善風險管理職能的想法。

資格

• 候選人必須具備企業風險管理相關資格，並在風險管理相關領域擁有至少5年的工作經驗。

要求包括：

• 能夠流利地用英語和馬來語溝通。
• 具有出色的書面溝通能力，並熟練符合董事會標準的技術報告。 Microsoft Office 套件的進階技能。

津貼和福利

• 醫療保險
• 事假
• 個人發展機會
• 健身會員資格

Job Brief:

Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff, and maintaining a calm, professional environment at all times. Supervises and assigns duty roster for Guest Service Agent and Bell Counter. Responsible for the VIP movement in the Hotel.

Job Responsibilities:

1. Overseeing Front Office operation including maintenance, cleanliness, and efficiency.
2. To train and motivate the front office team towards excellent guest service.
3. Train new hires.
4. Conduct shift briefing.
5. Provide courteous service to the guest and respond promptly and tactfully to the guest's complaints, requests, and inquiries and log in the complaints.
6. Critical thinking during emergency.
7. Handle cash float with integrity.
8. Safeguard the cash float assigned and to be fully accountable for it.
9. Aware of the daily arrival and departure list for VIPs and special need/care guests.
10. Check the VIP room before the ETA.
11. Do spot check on the hotel shuttle.
12. Aware of the functions / events and meetings of the day.
13. Check cleanliness, lighting, and defect of the lobby and public areas.
14. Ensure front office staffs are always in proper and orderly appearance and behaviour.
15. Checks on registration cards of checked-in guests and ensure all important information should be filled on each card by reception or the guests.
16. Perform night audit.
17. Assist in handling door lock and safety box problem.
18. Helps the reception or bell counter as and when required.
19. Check the wake-up call list and ensure guest received on time.
20. Approves and sign for rebates.
21. Authorize and control late departure when required.
22. Answer guests’ inquiries and attend to the needs of the guest.
23. Follow up in credit check report.
24. Ensure the permanent folio/group master is closed promptly.
25. Projects calm and professional manner always.
26. Always observe hotel policy and SOP when dealing with guest.
27. Ensure smooth group check-in.
28. To be familiar with the measure and the steps to be taken when the system fails and all backup procedures.
29. Ensure a high level of product knowledge of the hotel and local area and know the daily happenings in the hotel.
30. Delegate tasks and ensure is completed at satisfactory level.
31. To attend meetings in the absence of Front Office Manager.
32. Managing store par level and cleanliness.
33. Promote hotel outlets/restaurant.
34. Assist on hotel inspection in the absence of Front Office Manager.
35. Schedule the duty roster and submit to Front Office Manager for approval.
36. Rules and regulations, grooming codes and code of conduct of employees as well as customer relations are always adhered to.
37. Greets the VIP guests of the hotel or as directed by the Front Office Manager.
38. Perform any other duties as required by Front Office Manager or Guest Service Manager or Rooms Division Manager.

Job Requirements:

• Diploma or bachelor’s degree in hospitality management.
• Previous experience working in a luxury 4 or 5-star hotel environment with minimum 2 years of experience in similar position.
• Microsoft Office.
• Tech Savvy.
• Able to converse in Bahasa and English, additional local language will be advantage.
• Strong problem-solving skill.
• A team player.
• Pro active.
• Passion to serve.
• Reliable.
• High integrity.
• Fast learner.
• Good communication, presentation and leadership skills.
• High analytical skills and able to make quick and decisive actions.
• Good relationship management skills with internal and external guests.
• Highly driven to achieve target.
• Inquisitive and confident.