Responsibilities:

• To prepare COA for customer.
•  To carry out quality control inspection for incoming material.
• Approved or reject raw material with respect to quality standards and records supplier performance.
• Resolving quality-related issues and adhering to deadlines.
• Prepared documentation of the inspection process, which includes detailed reports and performance records.
• To ensure all documentation are kept and filed properly for ease retrieval.
• Validate quality processes by establishing product specification and quality attributes.
• Manage and improve product quality by completing product, company, system, compliance and surveillance audits.
• Prepare quality documentation and report by collecting, analyzing, summarizing information and trends.
• Excellent knowledge of Microsoft Office.
• To undertake any other related jobs directed by the superior/management from time to time.

Requirements:

• Proven work experience as quality assurance or relevant role.
•  A sharp eye for details and result-driven approach.
• Responsible and trustworthy.
• Solid knowledge of quality control standard and testing methodologies.
• Certification of quality control is a strong advantage (ISO9001 etc).
• Min SPM level, further qualification will be a plus.
• Ability to work independently as as a part of team.

Perks & Benefits

• Open culture
• Personal development opportunities

Responsibilities:

• To prepare COA for customer.
• To carry out quality control inspection for incoming material.
• Approved or reject raw material with respect to quality standards and records supplier performance.
• Resolving quality-related issues and adhering to deadlines.
• Prepared documentation of the inspection process, which includes detailed reports and performance records.
• To ensure all documentation are kept and filed properly for ease retrieval.
• Validate quality processes by establishing product specification and quality attributes.
• Manage and improve product quality by completing product, company, system, compliance and surveillance audits.
• Prepare quality documentation and report by collecting, analyzing, summarizing information and trends.
• Excellent knowledge of Microsoft Office.
• To undertake any other related jobs directed by the superior/management from time to time.

Requirements:

• Proven work experience as quality assurance or relevant role.
• A sharp eye for details and result-driven approach.
• Responsible and trustworthy.
• Solid knowledge of quality control standard and testing methodologies.
• Certification of quality control is a strong advantage (ISO9001 etc).
• Min SPM level, further qualification will be a plus.
• Ability to work independently as as a part of team.

Perks & Benefits

Open culture
Personal development opportunities

Responsibilities:

• Plan procedures to inspect and report quality issues.
• Oversee all operations that affect quality.
• Monitor and guide inspectors, technicians and other staff.
• Reaffirm the reliability and consistency of production by checking processes and final output.
• Appraise customers' requirements and make sure they are satisfied.
• Report all malfunctions to production executives to ensure immediate action.
• Facilitate proactive solutions by collecting and analyzing quality data.
• Review current standards and policies.
• Document records of quality reports, statistical reviews and relevant documentation.
• Ensure all legal standards are met.
• Interact with external quality assurance officers during on-site inspections.

Requirements:

• Proven experience as a quality assurance manager or relevant role.
• Exceptional knowledge of methodologies of quality assurance and standards.
• Outstanding numerical skills and understanding of data analysis/statistical methods.
• Good knowledge of MS Office and databases.
• Excellent communication skills.
• Good attention to detail and a results driven approach.
• Exemplary organizational and leadership abilities.
• Reliable and Trustworthy.
• Possess at least Bachelor's Degree in Applied science or relevant field.
• Certification of quality control is a strong advantage (ISO 9000 etc.).

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

Responsibilities:

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Develop detailed, comprehensive and well-structured test plans and test cases.
• Estimate, prioritize, plan and coordinate testing activities.
• Design, develop and execute automation scripts using open source tools.
• Identify, record, document thoroughly and track bugs.
• Manage thorough regression testing when bugs are resolved.
• Create and apply testing processes for new and existing products to meet client needs.
• Cooperate with internal teams (e.g. developers and product managers) to identify system requirements.
• Inspect debugging process results.
• Investigate the causes of non-conforming software and train users to implement solutions.
• Track quality assurance metrics, like defect densities and open defect counts.
• Keep up-to-date with new testing tools and test strategies.

Requirements:

• Proven work experience in handling customers complain.
• Proven understanding ISO:9001 and IATF16949
• Solid knowledge of QA methodologies, tools and processes.
• Excel in writing clear, concise and comprehensive test plans and test cases.
• Able to be independent.
• Rich experience on auditing skills.
• Understanding of measuring equipment and calibration methods.

Perks & Benefits

• Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities

Responsibilities:

• The preparation of the companies QA manual control and supervision of all amendments and revisions
• Control and the distribution of all the company’s quality documentation
• Monitor all quality related activities on the project
• Perform all internal and external audits on behalf of the company’s management 
• Verify contractor quality requirements are specified to vendors and contractor documentation submittals
• Attend all pre-bid meetings and coordinate all project requirements with the project bidders
• Attend client quality management meetings
• The preparation and control of project quality system management documentation prior to project commencement
• Review quality inspection personnel qualifications and training requirements
• Monitor the disposition of all issued nonconformance reports
• Monitor the progress and effectiveness of the project quality management system. Recommend and implement improvements when required
• Coordinate all quality related correspondence with the customers representatives
• Monitor statistical method reporting 
• Action and close all customer complaints
• Control all achieve documentation upon the completion of the project
• Any other tasks as and assigned by the Management

Requirements: 

• Possess at least a Degree in related field
• At least 3-5 years of working experience in related field
• Possess strong leadership, organizational and communication skills
• Required language(s): Bahasa Malaysia, English

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance

SRI is searching for highly organized and motivated individuals to join our award-winning International Sales team in a support role. 

Our export team is fast growing and will enable the chosen candidate to hone their interpersonal and organizational skills, as well as the opportunity to work with Malaysia's largest exporter of firefighting equipment.

Job Responsibilities:

• Monitoring daily production processes & output to ensure product compliances
• Perform in-process inspection & product outgoing inspection when necessary
• Process & product observation to detect unqualified matters
• Perform internal audits.
• Perform audit preparation and dealing with external auditors (from both local & OVERSEA)
• Product drawing review and technical support when necessary.
• Assist on issuing Certificate of Conformity and Test Report when necessary.
• Assist Head of QA on several administration job/task.
• Assist on new product project/development.
• Assist on dealing with notified/certification bodies when necessary (any assigned task)
• Assist on product testing (it would be COUNTLESS of trial and error), person with GOOD MENTALITY IS AN ADVANTAGE

Qualification / Minimum Requirements

• Manufacturing, Material, Process, Mechanical or other relevant engineering qualification EXCEPT Infrastructure & Architecture.
• Fresh Graduated or 2 years experience in factory or industrial environment
• QC and QA relevant experience are preferable
• Have some experience on handling new project (products & processes)
• Able to read & sketch mechanical drawing.
• Willing to work under minimal supervision to completed assigned task
• Good mentality is an advantage due to countless of product testing when necessary
• Willing to work longer hour when necessary

Employer questions

Your application will include the following questions:

• How many years' experience do you have as a Quality Assurance Engineer?
• Have you worked in a role which requires a sound understanding of ISO 9001?
• Which of the following languages are you fluent in?

Perks & Benefits

• Company trips
• Medical insurance

職責：

• 規劃檢查和報告品質問題的程序。
• 監督所有影響品質的操作。
• 監督和指導檢查員、技術人員和其他工作人員。
• 透過檢查流程和最終輸出來重申生產的可靠性和一致性。
• 評估客戶的要求並確保他們滿意。
• 向生產主管報告所有故障，以確保立即採取行動。
• 透過收集和分析品質數據來促進主動解決方案。
• 審查現行標準和政策。
• 品質報告、統計審查和相關文件的記錄記錄。
• 確保符合所有法律標準。
• 在現場檢查期間與外部品質保證官員互動。

要求：

• 具備擔任品質保證經理或相關角色的豐富經驗。
• 對品質保證和標準的方法有豐富的了解。
• 出色的數字技能和對數據分析/統計方法的理解。
• 熟悉 MS Office 和資料庫。
• 高超的溝通技巧。
• 注重細節和以結果為導向的方法。
• 模範的組織和領導能力。
• 可靠且值得信賴。
• 至少擁有應用科學或相關領域的學士學位。
• 品質控制認證是一個強大的優勢（ISO 9000 等）。

津貼和福利

• 津貼（旅費、交通費等）
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 事假

1) To perform in-process and out-going production inspection to ensure conformance to 
quality systems or product specifications including packaging quality. 
2) To monitor and conduct inspections on all production lines including operators. 
3) To carry out checks on returned goods and prepare an analysis report. 
4) To perform periodic lab tests on products. 
5) To work closely with the production department and warehouse on delivery and inventory. 
6) To liaise with health authorities and government bodies on QC related matters. 
7) To liaise with raw material suppliers as and when required. 
8) To continuously carry out necessary QC initiatives and implementation to maintain or 
improve quality standards of products. 
9) To prepare QC reports and procedure documentation. 
10) To observe/ensure good housekeeping and orderliness in production and R&D areas. 
11) To perform routine checks and maintenance of QC equipment. 

Job Description 

• Ensure the cleanliness of manufacturing lines, filling machines and production & 
  Packaging rooms. 
•  Responsible for hygiene and manage, record, update pest control system 
•  Able to manage and train food handlers to comply to the Good Manufacturing Practice 
•  Ensure quality control of product samples 
•  Enforce strict requirements implemented for production and packaging process  thru the ISO 9001:2015 policies 
• Assist in monitoring and updating existing ISO 9001:2015 programs, procedures, and document control programs 
•  Implement quality assurance programs that effectively monitor product 
  manufacturing in compliance with ISO 9001:2015 
•  Perform analytical tests, inspections, and monitoring of incoming rawmaterials/packaging and finished goods for specification compliance 
• Maintain proper ISO 9001:2015 documentations according to requirement

Perks & Benefits

• Open culture
• Personal development opportunities

DUTIES & RESPONSIBILITIES:-

1.      To comply with the requirements of the Management System implemented in the organisation (HACCP, ISO 14001, BRC-IoP Packaging and FSC Chain of Custody)

2.      To be responsible for product safety, legality, regulatory compliance and quality system implemented.

3.      Coordinates laboratories or testing of products and as well as calibration for equipment used in a laboratory for the testing

4.      To ensure the process capability of all products are being monitored and controlled according to the requirements.

5.      To conduct training program on product defects, product knowledge and GMP requirements.

6.      To conduct testing for current product or new product (sample) and work together with Buss. Dev department

7.  To perform any other duties as assigned by the superior.

Perks & Benefits

• Commission and bonus
• Casual dress code
• Personal leave
• Personal development opportunities

Job Responsibilities

- Job Summary: As a Google SEO Specialist, you will be responsible for developing and implementing effective Search Engine Optimization (SEO) strategies to improve the online visibility and organic search rankings of our company or client’s website and digital assets. Your expertise in optimizing for Google search algorithms and understanding of SEO best practices will be crucial in driving organic traffic, increasing website authority, and achieving business goals.

- Conduct comprehensive keyword research to identify relevant and high-traffic search terms for the company's products or services.

- Optimize website content, meta tags, headings, and URLs to improve search engine rankings and click-through rates.

- Perform on-page SEO audits to identify technical issues and opportunities for optimization.

- Develop and implement link-building strategies to improve website authority and domain credibility.

- Monitor and analyze website performance using Google Analytics and other SEO tools, providing regular reports on key SEO metrics and insights.

- Stay up-to-date of Google algorithm and search engine trends, adjusting SEO strategies accordingly to maintain and improve search rankings.

- Collaborate with content creators and marketing teams to ensure SEO best practices are integrated into content creation, landing pages, and blog posts.

- Optimize local SEO elements, including Google My Business listings and local directory citations.

- Work closely with web developers to implement technical SEO improvements, such as website speed optimization and mobile responsiveness.

- Conduct competitor analysis to identify strengths and weaknesses in their SEO strategies and develop tactics to outperform competitors in search rankings.

- Stay informed about industry best practices, new tools, and emerging SEO trends to enhance the effectiveness of SEO strategies.

- Provide SEO recommendations and guidelines to enhance the user experience and overall website performance.

Job Requirements

- Bachelor's degree in Marketing, Digital Marketing, Computer Science, or a related field.

- Proven experience in SEO strategy development and implementation, with a track record of improving organic search rankings and website traffic.

- In-depth knowledge of Google's search algorithms and ranking factors, including on-page, off-page, and technical SEO elements.

- Familiarity with SEO tools such as Google Search Console, SEMrush, Moz, Ahrefs, and others.

- Strong analytical skills, able to interpret data and make data-driven decisions to optimize SEO performance.

- Technical proficiency in website CMS platforms, HTML, CSS, and JavaScript to implement technical SEO changes.

- Excellent communication skills, both written and verbal, to effectively communicate SEO recommendations and insights to cross-functional teams.

- Ability to work independently and collaboratively in a fast-paced environment, managing multiple SEO projects and priorities.

- Understanding of content marketing principles and how they relate to SEO strategy.

- Detail-oriented mindset with a focus on staying up-to-date with the latest SEO trends and industry developments.

• Employee equity
• Commission and bonus
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Fitness membership
• Additional Leaves
• Additional Public Holidays
• Performance Bonuses
• Annual Salary Review
• Dental/Optical Allowance
• Medical Checkup Allowance

Job Description
Assistant Quality Manager and Production

The Production and Quality Assistant Manager assists the production and quality management teams in overseeing manufacturing operations and quality control processes. This role involves planning, monitoring, and improving production and quality control processes to achieve production targets and maintain high-quality standards. The Assistant Manager will also lead and support the production and quality teams while promoting a culture of continuous improvement.

Key Responsibilities:
1. Production Management:
Assist in planning and coordinating production schedules to meet customer
demand and production targets.
Monitor and adjust production processes to improve efficiency and reduce
waste.
Work with the production team to troubleshoot and resolve any production
issues.
2. Quality Control:
Prepare Quality Plan and Inspection Plan to determine necessary control in the
production line.
Review the effectiveness of the control plan and quality plan to ensure
acceptable quality levels at different stages of production.
Check overseas supplier quality and approval processes to ensure that
suppliers meet the required quality standards.
Work with suppliers to resolve any quality-related issues and ensure compliance
with company standards.
3. Team Management:
Lead a team of supervisors, QC leaders, and QC operators to perform daily tasks
effectively and implement continuous improvement actions.
Provide training and guidance to employees on quality assurance principles,
practices, and tools.
Foster a culture of teamwork, collaboration, and continuous improvement
within the production and quality teams.
4. Documentation and Reporting:
Act as the document controller for quality management systems, such as ISO
9001 and other relevant standards.
Maintain accurate records of production data, quality control checks, and
corrective actions.
Prepare and present reports on production and quality performance to
management.
5. Health and Safety:
Promote a safe working environment and adhere to health and safety policies.
Participate in safety training and ensure team members are following safety
guidelines.

6. Customer Liaison and Audit Preparation:
Liaise with customers on quality issues and coordinate internal corrective and
preventive actions.
Prepare for and attend audits by regulatory bodies and customers, including
follow-up actions are required to close out the audits.
Arrange and oversee client Factory Acceptance Tests (FATs), ensuring that
products meet client specifications and expectations.

Qualifications:
Bachelor's degree in Engineering, Manufacturing, Quality Assurance, or a related field.
Proven experience in a production or quality control role, with supervisory experience
preferred.
Strong understanding of production processes and quality control principles.
Excellent analytical, problem-solving, and decision-making skills.
Strong leadership, communication, and interpersonal skills.
Proficiency in Microsoft Office.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職責：

• 公司品質保證手冊的編寫控制和所有修改和修訂的監督
• 控制和分發公司所有品質文件
• 監控專案中所有與品質相關的活動
• 代表公司管理階層進行所有內部和外部審計
• 驗證供應商和承包商文件提交中指定的承包商品質要求
• 參加所有標前會議並與專案投標者協調所有專案要求
• 參加客戶品質管理會議
• 專案開始前專案品質體繫管理文件的準備與控制
• 審核質檢人員資格及訓練要求
• 監控所有已發布的不合格報告的處置
• 監控專案品質管理系統的進度和有效性。需要時建議並實施改進
• 與客戶代表協調所有與品質相關的信件
• 監測統計方法報告
• 採取行動並關閉所有客戶投訴
• 專案完成後控制所有實作文檔
• 管理層分配的任何其他任務

要求：

• 至少擁有相關領域的學位
• 至少3-5年相關領域工作經驗
• 擁有強大的領導、組織和溝通能力
• 所需語言： 馬來語、英語

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險

Title: Customer Care Specialist

Company: Britishpedia Media Group Sdn. Bhd.

Employment Type: Full-time

Basic Salary: RM 2300 - RM 2800

Location: Kuala Lumpur

About the Company:

At Britishpedia Media Group (BPH), we're more than just a publishing house – we're storytellers. Founded in 2013, we specialize in sharing inspiring life stories of successful individuals across Europe. Now expanding into Malaysia and Singapore, with plans for further growth in Asia, we offer a dynamic work environment with ample opportunities for career advancement.

Join Our Team as a Customer Care Specialist:

Embark on an exciting journey to connect with successful personalities. As a Customer Care Specialist, you'll play a crucial role in prioritizing customer satisfaction. Actively listen to their needs, resolve issues promptly, and build strong relationships. If you're a team player with excellent relationship skills, you have the spirit to join us.

Responsibilities:

- Respond promptly to customer inquiries via various communication channels.

- Follow up on inquiries and provide outstanding service through phone, email, and chat.

- Send reminders for payment follow-ups and ensure timely resolution.

- Review biographies completed by editors before client submission.

- Attend to government/authorities' requests and director/GM inquiries.

- Perform other administrative duties as assigned.

Requirements:

1. SPM/O-Level, Diploma, or Degree in any field.

2. 1-2 years of relevant work experience.

3. Proficiency and fluency in English and BM. Fluency in Indonesian language will be added advantage

4. Excellent verbal communication skills.

5. Clear and confident phone manner.

6. Customer-centric mindset.

7. Willingness to embrace challenges and take responsibility.

8. Positive attitude, adaptability, and problem-solving skills.

Join our team and be part of an inspiring journey at Britishpedia Media Group. Apply now! You can also email your resume to paul.loh@britishpediamedia.com or contact Mr.Paul @ 012 - 678 8542

Benefits:

- Career advancement opportunities.

- Positive work environment.

- Proper guidance and training provided.

Responsibilities:

• Collaborate with superiors to determine fabrication costs, calculate components based on production processes, and respond to customers' RFQs.
• Source, negotiate, and purchase raw materials, standard parts, fabrication parts, and other necessary production items.
• Source, negotiate, and purchase tooling as needed, based on requests from the machining department.
• Compare prices from various suppliers and negotiate the best deals to control costs.
• Coordinate and follow up with suppliers to ensure timely delivery of raw materials, products, and parts.
• Manage raw materials inventory and plan replenishments based on customer orders.
• Receive and process all incoming customer purchase orders (POs).
• Update management with KPI reports on subcontractor quality and suppliers' on-time delivery.
• Coach and guide junior team members to achieve department goals by clearly communicating job expectations.
• Maintain cleanliness and organization in raw materials receiving areas and workstations.
• Ensure documentation is filed orderly and is easily retrievable when needed.
• Perform any other duties assigned by your supervisor or manager.

Why Join Us?

1. Opportunity to work in a dynamic and growing company.
2. Competitive salary and benefits package.
3. Supportive and collaborative team environment.
4. Opportunities for professional growth and development.

If you are detail-oriented, enjoy working with suppliers and inventory management, and want to be part of a dedicated team, we encourage you to apply!

Perks & Benefits

• Employee equity
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Requirements:

• Science background preferably a Bachelor's degree in Biomed, Science, Biology & Chemistry, Sports Science, etc. However, experienced sales personnel with strong product knowledge shall be considered.
• Mature, self-confident with strong interpersonal and communication skills, both verbal and written.
• Preferably 1-2 years’ experience in pharmaceuticals or medical devices, however, fresh graduates and/or experienced salespersons are also encouraged to apply.
• Team player and self-motivated with a strong desire to continuously learn and grow with the company.

Job Description:

• To achieve sales targets and monthly KPIs set by the management.
• To ensure good coverage and regular service to all assigned private and government hospitals.
• Target segments: Orthopaedic, General Surgery, Cardiothoracic, Wound care unit & Dental
• Conduct sales and marketing activities in line with the sales and marketing plan established by management.
• To attend and follow up on customer inquiries and feedback.
• Reaching out to new surgeons and maintaining relationships for long-term business opportunities with the hospitals.
• Reporting daily on marketing/sales activities of the previous day to the management.
• Actively seeking out new users/sales opportunities.
• IT savvy, proficient in Microsoft & mobile applications.
• Possess a valid driving license and a car.
• Ability to travel outstation.
• Proficiency in written and spoken English and Bahasa Malaysia.

Perks & Benefits

• Attractive package: basic salary, traveling and mobile allowance, medical benefits PA insurance, statutory EPF and SOCSO contributions,  and "the sky is the limit" achievable incentive scheme and an annual incentive trip.
• External and on-the-job training will be provided to help ensure your success.