Total 110 quality assurance executive job vacancies in Seri Kembangan, Selangor

o Position: Accounts Executive.
o Salary: RM 2800-3800.
o Job location: Lakefields, Sungei Besi,Kuala Lumpur.

About the company 
This is Malaysia's leading retail group on international luxury fashion and lifestyle brands. With over 100 labels under its portfolio, they are one of the most recognizable brands in Malaysia.
Currently they are recruiting suitable accounting candidates/professionals to join their finance team based at their corporate head office at Lakefields, in the vicinity of The Mines in Sungei Besi/Seri Kembangan area.
The company operates on a 5-day week basis, from 9.30am to 6.30pm, Monday-Friday.
In this regard, Chrisjac is working in collaboration with the management of our client at Lakefields to seek qualified accounting staff for the role.
About the job
The position is permanent in nature at Executive level. Reporting to Finance Manager, the role will work in close liaison with both the reconciliation and accounts receivable teams.   
The main purpose of the positions is to provide assistance and support to the Finance Manager in assisting in the monthly management accounts for a number of storesnationwide. This will include relevant aspects of accounting functions such as purchase and sales ledger maintenance, processing invoices, supplier reconciliation, bank reconciliation, inventory management and pricing. Part of the role and duties will be performing posting of the accounting information in the accounting system.   
About the Candidate
Candidates for this accounting role must possess at least a Diploma qualification in Accounting/Book Keeping or at best a Bachelor degree in Accountancy. Candidate should have at least one or two years of accounting experience working ideally in retail industry/environment. In this case, fresh graduates with Bachelor degree will be duly considered for the position of Accounts Assistant role in managing inventory accounting. Strong Excel and Mathematics skills are essential to succeed in this role.
This is an excellent opportunity for accounting candidate to gain experience and establish themselves in an established renowned high fashion retail business. To be considered for the role, candidates must be proficient in spoken and written English plus conversant in BM and Chinese/Mandarin.
Based at Lakefields in the vicinity of The Mines in Sungei Besi area within Seri Kembangan, candidates who wish to apply for the positions must ensure that he/she will find it convenient to be based in the location. Attractive remuneration package will be offered to the right candidates.

Application for the job
Interested candidates are invited to apply by forwarding a copy of your resume for our review. You may apply online by clicking the apply button to apply.
Alternatively candidates may forward resume to us directly via our E-mail at jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

o 職位：會計主管。
o 薪資：RM 2800-3800。
o 工作地點：吉隆坡 Lakefields/Sungei Besi（每週工作 5 天）。

關於公司
這是馬來西亞領先的國際奢華時尚和生活風格品牌零售集團。旗下擁有超過 100 個品牌，是馬來西亞最知名的品牌之一。
目前，他們正在招募合適的會計候選人/專業人士加入他們位於 Lakefields 公司總部的財務團隊，該總部位於雙溪伯西/史里肯邦安地區 The Mines 附近。
該公司每週工作 5 天，週一至週五上午 9.30 至下午 6.30。
在這方面，Chrisjac 正在與 Lakefields 客戶的管理層合作，尋找合格的會計人員來擔任該職位。
關於工作
該職位在行政級別上是永久性的。該職位向財務經理匯報，將與對帳團隊和應收帳款團隊密切聯繫。
該職位的主要目的是為財務經理提供協助和支持，協助管理全國多家門市的每月管理帳目。這將包括會計職能的相關方面，例如採購和銷售分類帳維護、處理發票、供應商對帳、銀行對帳、庫存管理和定價。部分角色和職責是在會計系統中發布會計資訊。
關於候選人
此會計職位的候選人必須至少擁有會計/簿記文憑資格，或最多擁有會計學士學位。候選人應具有至少一到兩年的會計經驗，最好在零售業/環境中工作。在這種情況下，具有學士學位的應屆畢業生將被適當考慮擔任管理庫存會計的會計助理職位。強大的 Excel 和數學技能對於成功擔任此職位至關重要。
對於會計候選人來說，這是一個獲得經驗並在知名的高級時裝零售企業中立足的絕佳機會。要考慮擔任該職位，候選人必須精通英語口語和書面語，並精通國語和中文/普通話。
總部位於史里肯邦安 (Seri Kembangan) 雙溪場 (Sungei Besi) 地區 The Mines 附近的萊克菲爾德 (Lakefields)，希望申請該職位的候選人必須確保他/她會覺得該地點很方便。我們將為合適的候選人提供有吸引力的薪酬待遇。

申請該職位
歡迎有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以點擊「申請」按鈕進行線上申請。
或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my直接將簡歷轉發給我們

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

o 職位：會計主管。
o 薪資：RM 2800-3800。
o 工作地點：吉隆坡Sungei Besi Lakefields。

關於公司
這是馬來西亞領先的國際奢華時尚和生活風格品牌零售集團。旗下擁有超過 100 個品牌，是馬來西亞最知名的品牌之一。
目前，他們正在招募合適的會計候選人/專業人士加入他們位於 Lakefields 公司總部的財務團隊，該總部位於雙溪伯西/史里肯邦安地區 The Mines 附近。
該公司每週工作 5 天，週一至週五上午 9.30 至下午 6.30。
在這方面，Chrisjac 正在與 Lakefields 客戶的管理層合作，尋找合格的會計人員來擔任該職位。
關於工作
該職位在行政級別上是永久性的。該職位向財務經理匯報，將與對帳團隊和應收帳款團隊密切聯繫。
該職位的主要目的是為財務經理提供協助和支持，協助管理全國多家門市的每月管理帳目。這將包括會計職能的相關方面，例如採購和銷售分類帳維護、處理發票、供應商對帳、銀行對帳、庫存管理和定價。部分角色和職責是在會計系統中發布會計資訊。
關於候選人
此會計職位的候選人必須至少擁有會計/簿記文憑資格，或最多擁有會計學士學位。候選人應具有至少一到兩年的會計經驗，最好在零售業/環境中工作。在這種情況下，具有學士學位的應屆畢業生將被適當考慮擔任管理庫存會計的會計助理職位。強大的 Excel 和數學技能對於成功擔任此職位至關重要。
對於會計候選人來說，這是一個獲得經驗並在知名的高級時裝零售企業中立足的絕佳機會。要考慮擔任該職位，候選人必須精通英語口語和書面語，並精通國語和中文/普通話。
總部位於史里肯邦安 (Seri Kembangan) 雙溪場 (Sungei Besi) 地區 The Mines 附近的萊克菲爾德 (Lakefields)，希望申請該職位的候選人必須確保他/她會覺得該地點很方便。我們將為合適的候選人提供有吸引力的薪酬待遇。

申請該職位
歡迎有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以點擊「申請」按鈕進行線上申請。
或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my直接將簡歷轉發給我們

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

We’re looking for an experienced Software Quality Assurance Engineer who has experience in both manual and automation testing, coupled with a good knowledge of the Software Development Life Cycle (SDLC). Most importantly, someone who is excited about identifying bugs and errors. Does that sound like you? Then you may be the missing piece our team is looking for.

The Job:

• Design and develop automation scripts and ensure scripts are executable on Jenkins.
• Contribute and work with QA Engineers to maintain and update existing test scripts.
• Define and improve testing practices, tools, and processes with the goal of verifying new features and preventing regressions.
• Monitor and ensure each change achieves its business KPI on production.
• Mentor quality assurance junior team members, including conducting training sessions, test reviews, and other methods necessary to help them advance their knowledge in quality assurance.
• Report issues and risks discovered to your Superior / Quality Assurance lead in a clear manner so that risks are mitigated.

The Person:

• Bachelor’s Degree in Computer Science, Computing, Software Engineering, or a relevant major.
• At least 4 years of working experience in a quality assurance position.
• Proven hands-on experience in test automation frameworks and tools.
• Experience in SQL, including the ability to design and manipulate test data and validate stored testing procedures.
• Possesses a good understanding of the testing life cycle and Software Development Life Cycle.
• Strong analytical and problem-solving skills.
• Ability to work with minimal supervision and a commitment to the team's schedules and goals.
• Excellent communication skills.
• Proficiency in English, both spoken and written.

• Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
• Medical and Insurance Coverages - We have got you covered.
• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.

Responsibilities

• Oversee the operation and maintenance of a high-rise and landed residential , including general office administration and management of the building.
• Liaise and report to the Chairman of JMB or any other of the JMB members on matters related to the policy and rules of the residential and to attend the monthly meetings or any other ad-hoc meetings that the JMB may request.
• Provide a regular report on security, job request maintenance report and submit details of all resident’s complaints, suggestions and comment to the JMB for review.
• Provide all type of service requests and address all comments and complaints raised by residents in a professional and positive manner via phone call, walk-in or email.
• Ensuring that common area and common facilities within the development, are well-managed and maintained
• Managing budgets and ensuring cost-effectiveness and positive collection
• Ensuring that facilities meet government regulations and environmental, health and security standards
• Prepare and process necessary documents such as purchase order and invoices
• Responsible for general office administrative duties i.e: data entry, filing
• Process renovation application, facilities booking and deposit refund
• Prepare and update any notices and memos in any medium such as notice board or mobile app
• Record and prepare minutes of meeting
• Any task assign by superior

Requirements

• Candidate must possess at least Diploma qualification in Property Management, Building Science, Property Development/ Real Estate Management, Urban Studies/ Town Planning, Building Maintenance or other related fields.
• At least 1 to 2 years (s) of working experience in Property Development field. Preferably Managers specializing in Maintenance / Repairs (Facilities & Machinery) or equivalent.
• Strong and proven capabilities in managing, supervising and handling all operationally related work such as Mechanical & Electrical repairs, cleaning services and maintenance of facilities within condominium such a swimming pool, gym electrical & plumbing, landscaping and general cleaning services.
• Possess good leadership in managing a secure and disciplined security team with a special focus in ensuring a high standard of security procedure being adhered to by all security personnel.
• Processing extensive knowledge of and conversant with the Strata Management Act 2013 (Act 757) rules and orders.
• Good PR with strong written and oral communication skills in English and Bahasa Malaysia.
• Able to be based at Alam Perdana.

Job Responsibilities:

Responsibilities

• To explore product composition to optimize product marketability and financial returns.
• To identify and prepare information required for pre-planning stage and in preparing feasibility studies in liaison with Sales & Marketing, Project Department, Contracts Department, Treasury Department and any other internal department whichever required.
• Well-versed in project planning, feasibility studies, cashflow projection, stakeholder management, finance, and authorities’ matter.
• Manage and coordinate with various external parties such as architects, engineers, contractors, suppliers, respective local authorities and other property developer.
• Possess and familiar with the understanding of statutes: Housing Developer's Act. Strata Title Act, Strata Management Act, National Land Code, planning guideline, Building by Law and other related legislation.
• To maintain value chain and ensure up-to-date information on building materials/cost in order to meet the development quality and budget.
• To assist and ensure that the design is in accordance with the approved Product Brief and Budget Plan.
• To monitor and supervise the development of Concept through the Schematic design process for Management’s approval.
• To assist in overall planning, implementation, and execution of projects to ensure successful completion of the projects.
• Recap and create debriefs for every completed project; facilitate discussions on lessons learned and new knowledge gained; document properly and share

Job Requirements:

Requirements

• Candidates must possess at least a Bachelor's Degree, Professional Qualification or Master's Degree in Valuation, Architecture, Town Planning, Property Development/Real Estate Management.
• Minimum 3 year(s) of working experiences in property development industry related to project planning and development
• Able to work independently, innovative, result-oriented team player, and highly motivated personality.
• Skills in MS Office, MS Project, and any relevant software designed for Project Management in the Property Development Industry.
• Good written and verbal communication in Bahasa Malaysia & English. Mandarin will be an added advantage
• Able to work independently and also good teamwork

Job Summary:

Assist the Business Admin Manager in overseeing the day-to-day business administration and verification work flow and other related support services as directed.

Job Responsibilities:

• To assist in compiling and preparing Monthly Sales Reports (MSR) or any other reports from respective Sales/Branch Managers from time to time for reporting and business analysis
• To assist in carrying out verification process for checking all submission of sales related documents to ensure all documents and procedures are in compliance with all relevant policies and guidelines set by respective departments
• To assist in monitoring and enforcement of the policies set by Business Administration Department, eg, change control policies, monitoring amendments made after Agreement is executed
• To assist in maintaining effective Document Management System
• Process RAS Application, liaison with leasing companies contact persons, follow up with sales person on the outstanding agreements and monitor the approval status until the case is invoiced by Order Management Department
• Contract Management. To monitor closely on the agreement physical signed copy, scan the agreement copy into the system. Follow up with sales team timely on the back logs, and communicate actively with Finance Department and Customer Support Department to ensure the contract is updated in the system
• To perform any other duties or special task or ad hoc assignment as and when required by the Superior

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in Business Studies / Administration / Management/ All Others Field
• Preferably at least 2 years of related working experience.
• Preferably Executive specializing in Administrative / Clerical or equivalent.
• Good communication skills in English & Malay language for both spoken and written
• Able to work & communicate effectively with other/multiple stakeholders 
• 1 Full-time/Permanent positions available

We're on the hunt for a savvy Marketing Communications Executive to shape Pixlr's digital presence and broadcast our messages to the world. You'll craft compelling content, manage organic social, nurture global relationships, and bring our brand to the spotlight. If you're a digital maestro with a dash of creativity, this role is your canvas to paint our story.

The Job:

• Content Creation: Produce high-quality content, including written articles, visual materials, and multimedia content, that effectively conveys key messages, engages target audiences, and incorporates best practices.
• Social Media Strategy: Creating and implementing a comprehensive social media strategy aligned with overall marketing and business objectives. Identifying target audiences and tailoring content to appeal to them.
• Community Engagement: Interacting with the audience through comments, messages, and other forms of engagement. Building and nurturing a community around the brand.
• Analytics and Reporting: Using analytics tools to track the performance of social media channels and campaigns. Providing regular reports on key metrics and insights to measure the effectiveness of social media efforts.
• Implementation: Execute the communication strategies by creating and disseminating content through various channels, including but not limited to press releases, social media, newsletters, and internal communications. Collaborate with cross-functional teams to ensure consistent messaging.
• Translations: Manage and coordinate translations, making sure we support content globally. 
• Media Relations: Drive, plan & lead Public Relations initiatives for Pixlr Group. Draft and distribute press releases and other media materials to maintain a positive public image.

The Person:

• Possess at least a Bachelor's Degree in Marketing, Communications, Public Relations
• At least 1 year of experience in social marketing and/or any other related fields. 
• Strong project management and organizational abilities.
• Good command of English (verbal and written).
• Excellent interpersonal and written communication skills.
• Timely closing, completion and submission of reports, tasks and projects.
• Attention to detail. Accurate, and smooth execution of work.
• Ability to work and think creatively in a collaborative and rapidly changing environment.
• Must be someone who is digitally savvy.

• Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
• Medical and Insurance Coverages - We have got you covered.
• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.

Join our Pixlr’s dynamic Talent & Culture team, where we're passionate about empowering our employees and cultivating a workplace that inspires innovation and collaboration. We're looking for a Talent Acquisition Executive to play a pivotal role in enhancing our recruitment efforts, nurturing new talent, and strengthening employee relationships. 

Embark on a rewarding career path where you’ll be instrumental in shaping our company’s future, one talent at a time. If you’re ready to make a significant impact and grow with us, we would love to hear from you.

The Job:

• Collaborate closely with hiring managers to precisely identify staffing needs, ensuring we attract the best and brightest.
• Manage the full recruitment cycle, from manpower requisition to onboarding, ensuring a smooth and efficient hiring process.
• Harness the power of social media to proactively identify and engage with potential candidates, expanding our talent network.
• Innovate and expand our sourcing strategies globally, keeping us ahead in a competitive talent market.
• Lead and participate in recruitment events, including campus and career fairs, to promote our brand and opportunities.
• Drive initiatives in employee engagement and employer branding, contributing to a vibrant workplace culture.
• Support the Talent & Culture team with additional HR-related tasks as needed.

The Person:

• Bachelor's degree in Human Resources.
• At least 2 years of Talent Acquisition with experience in the full recruitment life cycle.
• Experience in recruiting for Technology and Marketing roles is preferred.
• An excellent communicator with a friendly and approachable manner, capable of building strong relationships across all levels of the organization.
• A master multitasker, and adept at prioritizing tasks in a fast-moving environment.
• Proficient in English and well-versed in the Google suite.
• An independent worker who thrives in a team setting, bringing creative solutions and a proactive approach to problem-solving.
• Possess positive attitude and resilience are contagious, embodying a "can do" spirit.

• Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
• Medical and Insurance Coverages - We have got you covered.
• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich society through constant innovation and development of solution-driven tools.

Job Responsibilities:

• Undertake daily administrative tasks to ensure the functionality and coordination of IMC department’s activities.
• Actively monitor, review and manage customer enquiries, ensure excellent and superior customer services, response timely to customers.
• Manage and monitor marketing gift inventory and prepare for event and internal stakeholder request.
• Arrange delivery of marketing material to internal stakeholder.
• Search for new vendor and request quotation, raise Purchase Requisition form, request PO & follow up with invoice.
• To ensure systematic documentation and filings.
• Asist in keeping track marketing budget.
• Assist in events, marketing activities/campaigns whenever required.
• Coordinate and prepare for internal and external audits.
• Liaise with respective departments on the update and maintenance of the policies and procedures.
• Perform any other related duties as and when directed by superior.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Finance / Accountancy / Banking, Economics, Marketing, Business Studies / Administration / Management
• Preferably at least 3 years of related working experience.
• Preferably Executive specializing in Sales / Marketing or equivalent.
• Good communication skills in English and Malay language for both spoken and written
• 1 Full-time/Permanent position available

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!

[NOTE] We regret to inform that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

As part of Bollore Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

What you will be doing

Monitor Operational Workflow to Ensure a Full Supply Chain Visibility to the Customer

• Receive and control customer bookings according to the processes in place
• Check optimizations from Optimizer if applicable and propose consolidation options
• Assign customer booking to a selection of freight forwarding agents (3PL)
• Monitor shipments on regular basis (3PL shipment confirmation, milestones completion etc.)
• Drive corrective actions when required (missing event etc.)
• Monitor delays and deliveries events using the dedicated IT solutions (internal or external TMS, BI…)
• Alert the customer team proactively in case of deviation and propose backup solutions
• Communicate with internal (regional and overseas) and external organizations, ensuring all communications generated in the dedicated IT solution (chat, tasks etc.) are handled in a timely manner
• Create reports and analysis to give a consolidated vision of the flows for customer

Deliver Customer Satisfaction

• Manage and support order management to ensure the best possible service level
• Meet deadlines and ensure completion of customer service tasks within the expected time frames
• Ensure a consistent and proactive communication flow with the customer
• Act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution
• Prioritize, resolve and/or escalate issues to secure customers' interest
• Represent Prism internally and externally
• Act as Single point of contact for the customer
• Identify and record savings (benefits tracking) delivered to the customers
• Provide expertise in transportation management
• Use of the technologies to be more efficient and work with the CBS

Contribute to improve Partners and Vendor performance

• Monitor the 3PLs service quality and give feedback to the Operation of Contract manager
• Monitor deployment and efficiency of new operational practices with the 3PLs
• Contribute to formalize the SOP
• Provide 1st level of support to the 3PL (operational inquiries, data matters etc.)
• Set up and monitor corrective action plans in agreement with the 4PL HUB manager

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Proficiency in MS Office applications
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset
• Strong problem solving skills
• Ability to work under pressure

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Summary: We're seeking a sharp QA Supervisor with expertise in life insurance. You'll be responsible for maintaining high-quality standards, ensuring regulatory compliance, and driving efficiency improvements. Collaboration with teams to pinpoint enhancement opportunities, including monitoring the quality of calls and chats by telesales, customer experience, and sales staff, is key.

Key Responsibilities

• Evaluate Calls and Chats: Assess the quality of telesales, customer experience, and sales staff interactions, providing feedback and coaching for improvement.
• Develop and Implement Quality Assurance Processes: Create and enforce rigorous quality assurance protocols tailored to our life insurance operations.
• Data Analysis for Improvement: Analyze data to identify areas for enhancement and provide actionable insights for improvement.
• Provide Training on Quality Standards: Deliver training programs to ensure staff understanding and compliance with quality standards.
• Lead Continuous Improvement Initiatives: Drive initiatives to enhance operational efficiency and quality across all processes.

• Bachelor's degree in relevant field.
• years of experience in life insurance QA or similar role.
• Strong understanding of life insurance products and regulations.
• Analytical mindset with high attention to detail.
• Excellent communication skills.

• Fast moving, challenging and unique business problems

• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working arrangement
• Casual work attire

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Summary: We're seeking a sharp Quality Assurance Specialist with expertise in life insurance. You'll be responsible for maintaining high-quality standards, ensuring regulatory compliance, and driving efficiency improvements. Collaboration with teams to pinpoint enhancement opportunities, including monitoring the quality of calls and chats by telesales, customer experience, and sales staff, is key.

Key Responsibilities

• Evaluate Calls and Chats: Assess the quality of telesales, customer experience, and sales staff interactions, providing feedback and coaching for improvement.
• Develop and Implement Quality Assurance Processes: Create and enforce rigorous quality assurance protocols tailored to our life insurance operations.
• Data Analysis for Improvement: Analyze data to identify areas for enhancement and provide actionable insights for improvement.
• Provide Training on Quality Standards: Deliver training programs to ensure staff understanding and compliance with quality standards.
• Lead Continuous Improvement Initiatives: Drive initiatives to enhance operational efficiency and quality across all processes.

• Bachelor's degree in relevant field.
• years of experience in life insurance QA or similar role.
• Strong understanding of life insurance products and regulations.
• Analytical mindset with high attention to detail.
• Excellent communication skills.

• Fast moving, challenging and unique business problems

• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working arrangement
• Casual work attire

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Summary: We're seeking a sharp Quality Assurance Manager with expertise in life insurance. You'll be responsible for maintaining high-quality standards, ensuring regulatory compliance, and driving efficiency improvements. Collaboration with teams to pinpoint enhancement opportunities, including monitoring the quality of calls and chats by telesales, customer experience, and sales staff, is key.

Key Responsibilities

• Evaluate Calls and Chats: Assess the quality of telesales, customer experience, and sales staff interactions, providing feedback and coaching for improvement.
• Develop and Implement Quality Assurance Processes: Create and enforce rigorous quality assurance protocols tailored to our life insurance operations.
• Data Analysis for Improvement: Analyze data to identify areas for enhancement and provide actionable insights for improvement.
• Provide Training on Quality Standards: Deliver training programs to ensure staff understanding and compliance with quality standards.
• Lead Continuous Improvement Initiatives: Drive initiatives to enhance operational efficiency and quality across all processes.

• Bachelor's degree in relevant field.
• years of experience in life insurance QA or similar role.
• Strong understanding of life insurance products and regulations.
• Analytical mindset with high attention to detail.
• Excellent communication skills.

• Fast moving, challenging and unique business problems

• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working arrangement
• Casual work attire

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Summary: We're seeking a sharp Senior Quality Assurance with expertise in life insurance. You'll be responsible for maintaining high-quality standards, ensuring regulatory compliance, and driving efficiency improvements. Collaboration with teams to pinpoint enhancement opportunities, including monitoring the quality of calls and chats by telesales, customer experience, and sales staff, is key.

Key Responsibilities

• Evaluate Calls and Chats: Assess the quality of telesales, customer experience, and sales staff interactions, providing feedback and coaching for improvement.
• Develop and Implement Quality Assurance Processes: Create and enforce rigorous quality assurance protocols tailored to our life insurance operations.
• Data Analysis for Improvement: Analyze data to identify areas for enhancement and provide actionable insights for improvement.
• Provide Training on Quality Standards: Deliver training programs to ensure staff understanding and compliance with quality standards.
• Lead Continuous Improvement Initiatives: Drive initiatives to enhance operational efficiency and quality across all processes.

• Bachelor's degree in relevant field.
• years of experience in life insurance QA or similar role.
• Strong understanding of life insurance products and regulations.
• Analytical mindset with high attention to detail.
• Excellent communication skills.

• Fast moving, challenging and unique business problems

• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working arrangement
• Casual work attire