We’re looking for a Senior Strategic Product Consultant to support the ANZ team. In this role, you’ll leverage your consultative mindset, knowledge of the construction industry, and Procore’s software platform to provide our customers with best practices for adopting and utilizing the Procore platform. You’ll partner with Implementation Project and Customer Success Managers to supplement customer training with industry technical knowledge of cloud-based software and Procore platform expertise. In addition, you will also collaborate with industry stakeholders to identify issues and industry needs while working with the Product and Marketing departments to innovate upon our software offering, improve customer utilization, and communicate enhancements to the industry. Successful candidates are curious and passionate technology enthusiasts and promoters of modernizing the construction industry through technological advancement.

This position reports to the Senior Manager, Strategic Product Consultants, APAC, and is based in our Sydney office. This is not an independent contractor position. We’re looking for someone to join us immediately.

What you’ll do:

• Work with Implementation Project Managers to develop customers into Procore experts and evangelists through training and consultation.
• Conduct group training webinars and in-person sessions to educate customers on Procore tools.
• Leverage knowledge of the construction industry to improve customer business processes in Procore and across the customer’s entire organization.
• Leverage knowledge of the Procore platform to consult and create solutions that meet customer requirements.
• Provide the highest level of service and education to Procore’s customers through clear and effective communication.
• Foster a positive team culture by onboarding, training, and mentoring team members.
• Collaborate with all levels of the Procore organization to develop best practices and drive Procore’s evolution as a market leader.
• Leverage industry knowledge and collaborate with industry stakeholders to identify local needs within the Procore Platform while working with Product and Marketing to innovate upon our offering, communicate enhancements, and improve customer utilization.
• Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices.
• Up to 30% travel to customer sites (may include domestic and international), industry events, and other Procore offices.

What we’re looking for: 

• A bachelor’s degree is preferred or equivalent work experience.
• Construction industry professionals with 5+ years of experience looking to transition into a fast-paced software training and advisory role.
• Construction industry professionals with a curious mindset who are passionate about driving industry change through technology. 
• Previous experience as Contracts Administrator, Project Engineer, Assistant Project Manager, Project Manager, or similar with direct industry experience.
• Experience with end-to-end construction lifecycle including Project Management principles, Document Management/Control, Communication Management, Quality and Safety Management. 
• Experience with procurement, schedule/program, and construction financials including managing contracts, budget, retention, progress claims, and variations. 
• Experience with takeoffs, estimates/proposals, tender/bid management, tender/bid leveling, and buyout and contract negotiations.
• Experience with contracts (lump/stipulated sum, cost plus, and guaranteed maximum price - GMP, Design, and Construct - D&C), variations, and invoicing with architects, engineers, head contractors, subcontractors, and/or vendors.
• Experience establishing SOPs preferred
• Training or software support preferred
• Experience using Procore preferred

Product Support Manager







Posted Date:  25 Apr 2024







Location:  Sydney, NSW, AU







At WesTrac, were made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance youve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of




... Click here to view more detail / apply for Product Support Manager

From making valuable connections between people and businesses to building premium services that deliver high-value experiences, we are the teams who create all of Meta's products used by billions of people around the world. As Meta focuses on building the next evolution of social experiences, the team plays a crucial role in shaping the communication pathways that all sized businesses, especially small to medium ones, need to thrive in the new digital economic environment. And we achieve that from end-to-end product and technology innovation.

As a Software Engineer on the team at Meta, you can help build cutting-edge full-stack technologies that will transform the way people and businesses connect and communicate. You’ll help develop the next-generation of products that help us connect the next billion people, create new features that have billions of interactions per day and be a part of a team that’s working to help people connect with each other around the globe.

RESPONSIBILITIES

• Full stack web/mobile application development with a variety of coding languages
• Create consumer products and features using internal programming language Hack
• Implement web or mobile interfaces using XHTML, CSS, and JavaScript
• Work closely with our PM and design teams to define feature specifications and build the next generation of products leveraging frameworks such as React & React Native
• Work closely with operations and infrastructure to build and scale back-end services
• Build report interfaces and data feeds
• Complete large features (each with many tasks) and responsible of areas in the system independently without guidance
• Proactively identify and drive changes as needed for assigned codebase, product area and/or systems

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
• 5+ years of demonstrated experience driving change within an organization and leading complex technical projects
• 5+ years of experience building large-scale infrastructure applications
• 5+ years of experience building maintainable and testable code bases, including API design and unit testing techniques
• 5+ years of experience working with relational databases and SQL
• Experience with C, C++, Java, C# or other relevant coding languages

PREFERRED QUALIFICATIONS

• Experience in leading people towards a common goal

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Responsibilities:

• Understanding customer or market needs to develop new ideas or innovate existing product

• Providing key features and benefits of the new ideas / innovations of existing product

• Create Pre-Analytics report

• Collect Data and analyse report

• Conduct testing for relevant certification and report

• Create or guiding Product Training documents (technical specifications, installation guide and user guide), Marketing material

Additional Information:

• Relevant educational qualifications in Degree in Electrical / Electronic / Mechanical / IT&D field

• Proficient in Windows, Word, Power Point, Photoshop, Excel and Access

• Good communication skill and good written and spoken in English and third language will be at advantage

• This position may need to communicate with China customer

• Willing to learn and explore new technologies

• Able work independently and also with other both indoor and outdoor locations

• Team player with ambition and determination to support company’s goals.

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Fresh can apply as on the job training will be provided

• Good working attitude and self-motivate

Role: Product Owner– BSS (Telecom)

Duration: Permanent

Location: Singapore

Experience: 10+ Years including 5+ years in Enterprise wide setup defining User Stories and prioritizing the Team Backlog to streamline execution of large scale Telecom , in Telecom BSS domain – especially with CPQ, OM, Catalog, CRM, Marketing Management, Channels - Lead to Order, Order to Activate etc.

Skills required:

MUST:

1. 5+ years of Enterprise Architecture designing engagements for Telecom Service Providers on transformations programmes comprising large IT estates.
2. Excellent written and verbal communication skills. Ability to present/communicate the E2E User Stories planning, PI Planning, Iteration Execution, Iteration outcomes/priorities to business and technical teams.
3. Good understanding of telecom prepaid / postpaid business, BSS functions and Operations
4. 7+ years of strong experience in delivering E2E Solutions Architecture/ Solutions Design for Telco BSS - liasing with business analysts and platform architects/ designers, with at least one project delivering omni channel experience.
5. Ability to guide and manage SCRUM team(s).
6. Should be able to review and assess corporate goals, strategies and assets along with everyday processes and procedures and compare those to available information technology resources
7. Ability to work with technical managers to oversee the strategic development of the e2e IT estate
8. Ability to identify areas where cost reduction opportunities may be available and work towards reducing cost by introducing new systems, rationalizing existing systems or improved processes

Additional Needs:

1. Open API specification – experience of getting api spec agreed and knowledge of openapi 3.0
2. Working with components to agree the L3 data model (attributes and values)
3. Knowledge of event based integration and different patterns (notification, state transfer, CQRS..)
4. Experience of agreeing event specification (similar to API spec above)
5. Experience of defining scope of microservices and good understanding of MS architecture

Key Responsibilities:

1. As a member in the Architecture/Design team, Leads the designated Product for the Digital BSS programme for a Telco operator
2. Creates and owns the Team Backlog(s), User Stories and Iterations, PI Planning, overseeing development stages, Contributes to Vision, Roadmap and ROI of the project.
3. Liase with business & technical stakeholders representing the enterprise wide architecture
4. Ensuring maximum re-use of IT assets and services giving value for money, consistency of service, and reducing the costs of future changes.
5. Drive and lead the reduced complexity in the current IT estate – through identifying opportunities for decommissioning, consolidation of components, applications, integration technologies, data and hardware
6. Guide and support the SCRUM Teams and E2E solutions design team, including the business analysts/process teams, during the entire SDLC.

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are rapidly growing, ever-evolving, and seeking new teammates to join us.

This role will report to the Product Director and take charge of managing our monitors and TV range of products.

As the Product Manager, you will be responsible for the strategic planning, commercialization, and operationalization and drive the growth of your product category. You are involved in full product lifecycle management which includes defining requirements based on customer feedback, market trends, market research, and business goals. You will work closely and support cross-functional teams and our partners and become the point of coordination for ensuring the products deliver the best value and experience for our customers. You will need to be able to build strong rapport, be curious, meticulous and have solid technical competency.

Key Responsibilities:

• Develop and execute a go-to-market strategy by taking into consideration of the global view. e.g.: opportunities and target customers, initial development of the positioning, value proposition, pricing framework as well as initial capacity plans).
• Source, build and maintain relationships with our partners, working closely to design and manufacture new product models.
• You would be required to lead and drive product development, conduct consumer and market research, define product requirements, lead and drive product launches, develop and maintain user manuals, and manage product roadmaps and timelines.
• Partner with software development on the product requirements and oversee smart home integration for the product category.
• Identify and prioritize new product opportunities for the product category, based on market trends, customer needs and competitive analysis.
• Work with marketing to monitor and drive product success.
• Drive innovation within product areas with industry trends and best practices.
• Ensure senior management are up to date with reports and communication on the progress of the product category.

Requirements:

• Bachelor’s degree in a relevant discipline e.g., Management, Marketing, Commerce, Engineering or Finance.
• Minimum of 8 years’ relevant working experience in B2B product management experience with ability to independently lead the agenda.
• No fear of the unknown. You have to be an analytical self-starter, comfortable with complete uncertainty as we look to venture into new product lines or models. You need to be able to dive in and test all angles without supervision.
• Data driven. You need to be able to structure, quantify and qualify information on product research, and present this to stakeholders explaining the logic. Comfort with spreadsheet software and data modelling is essential.
• Strong Business acumen – Understanding of the wider environment within which our business operates and implications of e.g., trends / shifts in sustainability and consumer perception, brand owners’ opportunity & challenges, and being able to drive actionable insights and articulate what products/services to offer to accelerate profitable growth.
• Detailed oriented with strong project management skills on multi-market projects
• Excellent communication skills in English is a must, with a strong preference for candidates with the ability to communicate in Mandarin Chinese at a Business level.

Holmusk is a leading global mental health and data analytics company building the world's largest real-world evidence (RWE) platform for mental health. NeuroBlu Health is a leading provider analytics platform dedicated to transforming behavioral health centers across the US. Our innovative solutions support clinical prioritization, optimize patient flow, streamline resource allocation, and elevate care standards, ensuring efficient and effective healthcare delivery.

We are seeking a dynamic Product Manager to join our team and lead the development of our analytics platform. The successful candidate will play a key role in defining product vision, collaborating with cross-functional teams, and delivering products that enhance operational efficiencies and patient outcomes in behavioral health centers.

Key Responsibilities:

• Define and execute the product strategy and roadmap for enhancing clinical prioritization, patient flow, resource allocation, and care standards.
• Collaborate with engineering, design, and clinical teams to develop and refine product features that meet market needs.
• Conduct market research and engage with customers to understand their challenges and
• requirements.
• Define clear product metrics and KPIs to measure effectiveness and guide product enhancements.
• Work closely with the sales and marketing teams to support product launches and go-to-market strategies.
• Manage the product lifecycle from concept to phasing out, driving product vision, and ensuring alignment with business goals.

Requirements:

• Bachelor’s degree in Business, Healthcare Administration, Engineering, or related field; Master’s degree preferred.
• Minimum of 3-5 years’ experience in product management, preferably in healthcare technology in the US provider Market.
• Strong understanding of behavioral health clinical processes and challenges.
• Excellent communication, leadership, and organizational skills.
• Proven ability to work cross-functionally in a dynamic, fast-paced environment.

Be a part of something BIG!

The role is responsible to plan and integrate the use of AI and Data Science into Enterprise product offerings through an integrated managed services platform. The candidate needs to understand Enterprise suite of product offerings to identify and explore approaches and tools to integrate AI and Data into productized and customized offering to bring about upsell opportunities and drive operations efficiency.

Make an Impact by:

• Product management to integrated AI and Data solutions into Enterprise Managed Services product offering.
• Explore and identify AI, ML tools and technology with vendors and engineering to integrate into Singtel platform for integrated service offering.
• Create AI and Data driven services to value-add service experience by upselling capabilities and/or drive operations efficiency.
• Manage AI and Data roadmap and corresponding lifecycle for customers’ deployment.
• Establish and enable pre-sales to articulate and pitch AI and Data offering.
• Design and execute AI & Data processes to review, monitor and improve offering.
• Co-create with prospective customers to develop new AI and Data use cases to enrich service offering.
• Work with various stakeholders in Finance, Operations, Sales, Marketing to drive Go-To-Market (GTM) activities and service delivery excellence.

Skills for Success:

• Degree in Computer Science, Engineering, Mathematics, Statistics, or a related field.
• Min 2 years’ experience in AI/ML, software development, analytics, and related roles.
• Good understanding in the use of data in major industry verticals, e.g., retail, logistics, manufacturing, hospitality, healthcare, education, etc.
• Ability to analyse a situation and gather data/info to make decisions (i.e., critical thinking).
• Interest in creating new solutions with AI, ML with the use data tools and technologies.
• Keen interest in of technology developments, market trends, and needs of the enterprise business market.
• Knowledge of IP routing technologies.
• Effective collaboration skills to work in teams to develop and implement new solutions.
• Good problem solving, communication, presentation, and program management skills.
• Ability to work with multiple stakeholders across diverse teams.

Rewards that Go Beyond:

• Full suite of health and wellness benefits.
• Ongoing training and development programs.
• Internal mobility opportunities.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Building enterprise products is at the heart of Meta's mission. By transforming the way our business functions, we are helping to bring billions of people around the world closer together. On our Meta Enterprise Products teams, we build industry leading, consumer-grade, and highly intuitive products that define new standards for how our internal teams and external customers work. This requires unconventional thinking and lightning-fast, nimble solutions. We are looking for someone that has strong experience building complex systems and is excited by challenging and rewarding problems. This role provides the opportunity to work across a diversity of surfaces and opportunities. These include company-wide, strategic design pattern libraries that scale to hundreds of internal products, as well as product experiences on both mobile and web.

RESPONSIBILITIES

• Take broad, conceptual ideas and turn them into useful and valuable designs
• Design new experiences or layouts that evolve and define visual systems and generate new visual language
• Design flows and experiences that are incredibly simple and elegant
• Contribute to strategic decisions around the future direction of Meta’s Enterprise products
• Give and solicit feedback from designers and a broader product team in order to continually raise our bar for quality
• Drive a partnership with product managers, engineers, researchers and content strategists to oversee the user experience of a product from conception until launch

MINIMUM QUALIFICATIONS

• 2+ years of experience building and shipping multiple features that are broad/ambiguous in scope and encompass an end-to-end experience across a variety of platforms
• 2+ years of interaction design experience with willingness to define how an experience should behave based on understanding people's needs, plus consideration of how this innovation will scale
• 2+ years of visual design experience with proficiency in typography, desktop/mobile UI, color, layout, iconography and aesthetic sense and how these elements impact product function
• 2+ years of strategic product thinking with experience developing product goals, identify opportunities, and make decisions based on the impact to people and the company
• Experience in representing work to a broader product team and other leaders, clearly and succinctly articulating the goals and concepts

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Responsibilities

Connectors are the heart of Workato platform, enabling seamless integration and empowering businesses to unlock the full potential of their technology stack. By working on connectors, we reinforce our commitment to innovation, customer satisfaction, and sustained growth. It’s not just an operational necessity but a strategic imperative that propels us toward continued success in the integration landscape.

We are looking for an experienced Senior Product Manager to lead Workato’s Connectors development. You will be responsible for the Connectors area, managing some of the most important connector areas hands on, and empowering the development team with processes that ensure proper maintenance and timely updates of the 300 core Workato connectors. This role requires collaboration with stakeholders and customers and requires both strategic, long-term thinking and hands-on product management.

You will collaborate with other team product managers responsible for particular connectors areas, assuming that your role will be leading in the team. You will also closely collaborate with the development team, among other things helping them to shape the processes in a way that ensures best predictability, performance and transparency.

• Shape the product strategy and roadmap for the ERP connectors and other connector areas you will own personally.
• Triage incoming product enhancements and bug requests, making decisions on acceptance and priority.
• Continuously work on the team processes with focus on performance and delivery predictability.
• Understand the users, market, and competition.
• Drive the product life cycle - ideation, design, prioritization, development, and delivery.
• Articulate product differentiation and value to internal and external stakeholders.
• Define key metrics and measure the performance of the product features.

Requirements

Qualifications / Experience / Technical Skills

• 5+ years experience leading cross-functional teams to deliver great product experiences.
• 3+ years experience with managing Enterprise SaaS products and features.
• Strong hands on experience in building and improving team processes.
• Enough technical understanding, especially in API and integrations space, to collaborate with engineers in the same language.
• Experience with ERP systems (SAP, Oracle, Netsuite) is a huge plus.
• Data-driven approach combined with product sense.
• UX obsession in always trying to make the product easier to use.
• Vision development and storytelling. Ability to develop independent point of view and collaborate with other teams/stakeholders on finding the best solution.

Soft Skills / Personal Characteristics

• Detail-oriented with superior organizational and time-management skills - balancing multiple projects, deadlines, and requests.
• Driven with a can-do attitude and determination to succeed.
• Strong communication skills - Ability to articulate value, simplify nuanced concepts, influence without authority.
• Ability to work in startup-like, creative and uncertain environment.
• Curious, growth mindset that is eager to gather new information and develop new understandings of the world.

Cyber Security - Product & Portfolio Leader
London
£100,000 - £120,000 per annum
Company client is partnered with a global cyber security business that is considered a leader in defending organisations from real-world attacks alongside building clients' resilience, advanced managed detection & response services, risk solutions and client asset protection solutions.
Our client seeks a Cyber Security Product & Portfolio Leader to play a critical role in shaping a key moment in their current transformation.
The role can pay up to c£120,000 basic salary plus bonuses and broad benefits - and can be based remotely / hybrid basis with flexibility to travel to London offices.
Candidates must be able to demonstrate as many of the below desirables as possibles:-
* Seasoned Senior Product and/or Portfolio candidate (i.e. already acting as Senior Management or Lead)
* An understanding of technology services & products as a minimum - but if possible - a broad modern-day corporate cyber security function
* Typical Product / Portfolio responsibilities - i.e. full lifecycle management, design, implementation, direction, sales training
* Ideally, coming from a professional services environment - i.e. sales, vendor, B2B, consulting
* A background with working with sales teams; understanding their challenges and have empathy with hurdles they face.
* Understand the position of a client - i.e. why would they use your products, why would a client CISO engage, what does it take to be credible in front of a client.
* The ability to work across different teams, countries and cultures; understanding different views, taking onboard ways of working - but equally - having the style to influence and suggest new ideas and approaches.
* Develop and deliver sales and marketing materials, such as presentations, brochures, and webinars, that showcase the value proposition and benefits of our portfolio.
* Provide regular reports and insights on the portfolio performance, customer feedback, and market trends, using data and analytics tools.
* Collaborate with the sales, marketing, and delivery teams to ensure a smooth and consistent customer experience across the portfolio.
* Strong communication, presentation, and interpersonal skills, with the ability to influence and persuade various stakeholders.
* Ability to work independently and as part of a cross-functional team, managing multiple projects and priorities.
* Creative and analytical mindset, with a passion for innovation and customer satisfaction.

Life at Grab

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Get to know the Team

The Fulfilment Interface team at Grab is responsible for building and managing the platform that provides accurate and relevant service options and fulfilment capabilities across the various Grab Mobility and Delivery services, whilst ensuring that they are eventually met in a reliable and timely manner.

We are a large and diverse team who work fast, push the boundaries while embracing failure and a culture of lifelong learning, accepting that things don’t always work out. We need folks who are customer-obsessed, action-oriented, great team players, able to think outside the box and get things done even if it seems impossible and highly ambiguous. You will have the opportunity to tackle a nascent problem area at Grab and some of the largest scale technical challenges in the industry, positively shaping the lives of millions.

Get to know the Role

As a Lead Product Manager for the Fulfilment Interface team, you will be responsible for:

• Owning the product strategy for the problem space, working closely with a team of talented Engineers / Data Scientists / Analysts / Business Owners to execute on that strategy
• Define a clear outlook / roadmap for quoting predicted and real-time Fulfilment Capabilities for Grab’s differentiated service offerings across Mobility and Deliveries while delivering an exceptional user experience
• Collaborate closely with Vertical product teams and country stakeholders on refining the value propositions of Grab’s services, drive go-to-market execution and continuously raising product quality
• Explore and help extend the reach of predictive and real-time signals (e.g. ETAs, marketplace health classifications) that can be used to power new and existing Fulfilment use-cases across Grab
• Understand and appreciate unique considerations, constraints, and perspectives of stakeholders, using this context to influence the right decisions to be made and build minimum-loveable products
• Coming up with product ideas, doing product discovery to identify the right opportunities while also measuring the impact of your work and decisions consistently

We believe that a successful candidate should have the experience and passion in building platform products while also remaining empathetic to the needs of the end customers. Or if you believe you have what it takes then we’d love to hear from you either way.

Qualifications

Ideally you possess the following:

• 5+ years direct experience in product management at a tech company, preferably in either platform or user-centric products
• Passion for solving challenging problem spaces and possess a bias for action to deliver incredible customer experiences
• Possess a strong analytical, customer-centric and owner’s mindset for your products and work
• Able to use critical thinking and data to guide decision making
• An excellent communicator and is able to work and influence stakeholders across different cultures and teams
• Comfortable with engaging in technical discussions or delivering business presentations depending on the setting, and also being able to clearly explain both concepts to a wide variety of audiences (technical and non-technical)
• Strong experience in all stages of the product lifecycle
• Enjoys working in a collaborative and dynamic environment

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age and other attributes that make each Grabber unique.

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.

About your role

Technical Writing and Documentation

· Develop, write, and maintain user guides to facilitate user onboarding.

· Ensure all documentation is technically accurate and user-friendly, enhancing the overall user experience.

Video Tutorial Production

· Produce instructional videos that effectively demonstrate product features and operational procedures.

· Work closely with the product team to verify content accuracy and collaborate with media specialists to ensure high-quality video production.

Product Management Support

· Assist in product discovery processes utilizing market surveys, competitive analysis, and direct customer feedback.

· Support feature prioritization and collaborate with technical teams to steer product development.

- Track and report on product development tasks, preparing products for scalability in diverse markets, both locally and internationally.

Requirements:

· Solid foundational knowledge of software and product engineering principles. Exceptional communication skills, with a strong proficiency in technical writing and previous experience producing video tutorial content.

· Familiarity with project management tools such as Jira and Confluence; prior experience is a plus.

· Proven ability to work effectively within a team and coordinate with multiple stakeholders.

· Excellent written and oral communication skills.

Job Descriptions:

• Manage assigned Product category by Div/Dept Head
• Coordinate with HQ in Taiwan and Brand owners to launch and roll out products by countries and partners
• Define product strategy and develop product road map
• Conduct market research / environment scan and assess opportunities
• Conduct impact analysis to assess ROI of marketing efforts
• Conduct customer segment analysis to identify appropriate products / services for different segments
• Develop and adapt pricing strategy based on internal and external trends
• Maintain oversight of campaign strategy
• Supply sales with latest research and marketing information
• Prepare and deliver new product materials such as brochure, web contents and related documents
• Conduct product training to all related department
• Manage regional exhibition/road-show activities along with colleagues locally or regionally

Job Requirements:

• Degree in Business, Marketing or its equivalent
• At least 10 years of relevant experience in Display and solutions industry
• Strong product marketing and business acumen in Pro AV industry is a must
• Design and develop tactical planning to achieve revenue targets
• Build effective working relationships with all stakeholders (internal and external) to develop revenue opportunities and deliver good quality of service
• Knowledge of selling in various vertical markets such as Enterprise, Education, Retail, Medical and etc.
• Possess in-depth knowledge of the technical product specifications
• Results oriented. Proven track record in sales achievements
• Resilient and agile to adapt to changes in a dynamic environment
• Excellent communication and interpersonal skills
• Strong problem-solving skills, attention to details and highly organized
• 50% of travelling across South Asia and SEA countries on yearly basis

Product Management:

1. Market Competitor Search and Study:
   1. Conduct research on market competitors.
   2. Update the competitor comparison list with any new findings, highlighting strengths, weaknesses, opportunities, and threats.
2. Review Product Roadmap:
   1. Based on feedback from sales, tech or other teams, review the product roadmap.
   2. Adjust timelines, features, and priorities to ensure the product development is on track and aligns with market demands.
3. Review Product Development Status with Tech Team:
   1. Have regular check-ins with the technology team to monitor the progress of product development.
   2. Address any blockers or challenges that may impact the delivery timeline.
4. Explore Tools for Product Rollout:
   1. Research and evaluate new tools and technologies that could facilitate the product rollout process.
   2. Assess their potential impact on improving product functionality, user experience, or operational efficiency.
5. Review Product Demos:
   1. Coordinate with the sales and tech teams to review product demos, ensuring they accurately represent the product’s features and capabilities.
   2. Identify any issues or discrepancies in the demo and work with the relevant teams to resolve them promptly to maintain the integrity of the sales process.

Sales & Marketing:

1. Align with the Sales Team: Begin the day by coordinating with the sales team to understand their needs for client pitching. Discuss upcoming pitches and the specific requirements for each client's deck to ensure alignment on objectives and messaging.
2. Prepare supporting Sales Material
   1. Inclusive of sales pitch deck, product release roadmap, proposal writing, scoping and costings or any other essentials such as event support
   2. Conduct Client Research: Investigate the potential client’s business, their industry trends, and specific challenges they might be facing.
   3. Propose AI Solutions: Based on the research, propose tailored AI solutions that address the client's challenges and highlight potential benefits.
   4. Design Mockups: Create mockups or demos of proposed use cases to visually represent how the AI solutions can be integrated into the client’s operations.
3. Review with the Sales Team:
   1. Present the draft pitch deck to the sales team.
   2. Discuss and estimate the cost of proposed solutions, ensuring the offerings are competitive yet profitable.
   3. Incorporate feedback from the sales team to refine the pitch.
4. Prepare and Update Sales Materials: Continuously update and maintain a library of sales materials that can be quickly customized for different clients. Ensure that these decks are up-to-date with the latest company offerings, case studies, and industry insights.

Education:
Bachelor's Degree: Most product marketing manager positions require at least a bachelor's degree, often in fields such as marketing, business administration, communications, or related fields.

Experience:

Marketing Experience: Prior experience in marketing is essential for a product marketing manager role. This could include roles such as marketing coordinator, marketing specialist, or even general marketing roles where you gained experience with product promotion, market analysis, and customer engagement.

Product Management Experience: Experience in product management or related roles is highly valuable. Understanding product lifecycle, market research, competitive analysis, and product positioning are crucial aspects of product marketing.

Industry Knowledge: Familiarity with the industry in which you'll be working is often preferred. Experience within the specific industry gives you insight into market trends, customer preferences, and competitive landscape, which are all valuable for effective product marketing.

Leadership and Team Management: As a product marketing manager, you'll likely be leading cross-functional teams, so experience in leadership or team management roles is beneficial.

Personality: sense of ownership, responsibility, logical thinking, and effective planning, being proactive, details-oriented, and as a team player, also being firm and persuasive, and being honest. Good email writing skills, as well as good interpersonal communication and negotiation skills, including public speaking.

Language: Proficient in English (oral and written)

IT Literacy: Microsoft office suite, Google functionalities, Adobe Photoshop, various other designing tools and online team collaboration tools.