Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond.  As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community.  Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day.  Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
 

Position Summary
 

The Product Marketing Manager is responsible for developing and executing go-to-market strategies for our products, from ideation to launch and beyond. The Product Marketing Manager will work closely with cross-functional teams to create compelling messaging, collateral, and marketing campaigns that drive product adoption, increase market share and drive revenue growth.

This role’s primary focus will be on understanding the target customer needs, segmentation approach, market trends, and competition to create effective multi-channel marketing plans. Responsibilities include tracking and analyzing marketing campaign performance to make data-driven recommendations for improvement.

Job Description

Key Outcomes:

• Collaborates with cross-functional teams, such as sales, product development, and customer services to provide them with the necessary tools to effectively communicate product features and benefits to customers.

• Creates and executes go-to-market strategies that drive growth, retention, and engagement of target customers.

• Manages the product marketing budget effectively, ensuring optimal allocation of resources for maximum ROI.

• Develops and executes lead generation programs to drive interest and demand for our products.

• Establishes and tracks key performance indicators (KPIs) to assess the success of marketing initiatives and make data-driven adjustments as needed.

• Creates, monitors and produces campaign analytics reports and adjusts based on performance.

• Supports development of clear and persuasive product positioning, messaging, and value propositions that differentiate our products in the market and resonate with target audiences.

• Develops and maintains positive vendor relationships that benefit Martin’s Point from a cost, quality, and service perspective.

• Ensures compliance of all marketing communications with governmental regulations (CMS, TRICARE).

• Stays updated on industry trends, competitor offerings, customer needs, and emerging technologies to ensure our products remain competitive and differentiated.

Education/Experience

• BA/BS in related field

• 5+ years marketing experience and project management experience including experience managing comprehensive multi-tactic marketing campaigns and making analytics-driven decision making.

• Experience leading projects.

• Health care industry experience preferred.

Skills/Knowledge/Competencies (Behaviors):

• Proven history of making data-driven decisions.

• Knowledge of the  following tactics: collateral/printed materials, direct mail, email, web & digital, social media, print, TV, radio, out-of-home, and multimedia content.

• Strong project management skills to successfully organize, lead and execute various projects/campaigns.

• Demonstrate an understanding of and alignment with Martin’s Point values.

• Continuous Learner

• Self-motivated, detail-oriented and organized.

• Excellent verbal and written communication skills.

• Able to work independently and as part of a team.

• Ability to work in a varied, fast paced environment.

• Demonstrated ability to troubleshoot problems.

We are an equal opportunity/affirmative action employer.

Do you have a question about careers at Martin’s Point Health Care? Contact us at: jobinquiries@martinspoint.org

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond.  As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community.  Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day.  Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
 

Position Summary
 

The Product Marketing Manager is responsible for developing and executing go-to-market strategies for our products, from ideation to launch and beyond. The Product Marketing Manager will work closely with cross-functional teams to create compelling messaging, collateral, and marketing campaigns that drive product adoption, increase market share and drive revenue growth.

This role’s primary focus will be on understanding the target customer needs, segmentation approach, market trends, and competition to create effective multi-channel marketing plans. Responsibilities include tracking and analyzing marketing campaign performance to make data-driven recommendations for improvement.

Job Description

Key Outcomes:

• Collaborates with cross-functional teams, such as sales, product development, and customer services to provide them with the necessary tools to effectively communicate product features and benefits to customers.

• Creates and executes go-to-market strategies that drive growth, retention, and engagement of target customers.

• Manages the product marketing budget effectively, ensuring optimal allocation of resources for maximum ROI.

• Develops and executes lead generation programs to drive interest and demand for our products.

• Establishes and tracks key performance indicators (KPIs) to assess the success of marketing initiatives and make data-driven adjustments as needed.

• Creates, monitors and produces campaign analytics reports and adjusts based on performance.

• Supports development of clear and persuasive product positioning, messaging, and value propositions that differentiate our products in the market and resonate with target audiences.

• Develops and maintains positive vendor relationships that benefit Martin’s Point from a cost, quality, and service perspective.

• Ensures compliance of all marketing communications with governmental regulations (CMS, TRICARE).

• Stays updated on industry trends, competitor offerings, customer needs, and emerging technologies to ensure our products remain competitive and differentiated.

Education/Experience

• BA/BS in related field

• 5+ years marketing experience and project management experience including experience managing comprehensive multi-tactic marketing campaigns and making analytics-driven decision making.

• Experience leading projects.

• Health care industry experience preferred.

Skills/Knowledge/Competencies (Behaviors):

• Proven history of making data-driven decisions.

• Knowledge of the  following tactics: collateral/printed materials, direct mail, email, web & digital, social media, print, TV, radio, out-of-home, and multimedia content.

• Strong project management skills to successfully organize, lead and execute various projects/campaigns.

• Demonstrate an understanding of and alignment with Martin’s Point values.

• Continuous Learner

• Self-motivated, detail-oriented and organized.

• Excellent verbal and written communication skills.

• Able to work independently and as part of a team.

• Ability to work in a varied, fast paced environment.

• Demonstrated ability to troubleshoot problems.

We are an equal opportunity/affirmative action employer.

Do you have a question about careers at Martin’s Point Health Care? Contact us at: jobinquiries@martinspoint.org

     

JOB DESCRIPTION:

Structural Heart Business Mission: Why We Exist

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.

We aim to lead the markets we serve by requiring the solutions we offer customers provide an improved benefit/risk profile as compared to existing standards of care; a performance threshold that by definition, guides and ensures the productive output of our engineering, business development, and clinical research efforts result in outcomes that advance the standard of care.

Abbott is a global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. With a portfolio of leading, science-based offerings in diagnostics, medical devices, nutritionals and branded generic pharmaceuticals, Abbott serves people in more than 150 countries and employs over 100,000 people.

Abbott’s leadership in Transcatheter Technologies is centered around innovations to treat valvular disease with minimally-invasive techniques including technologies for TEER and TAVI therapies. Abbott has developed Navitor® with FlexNav incorporating the latest advancements in TAVI technology and will launch in Japan in 2022.

Job Purpose and Scope

The TAVI Product Manager is responsible for setting strategic direction in Japan for the portfolio and for tactical implementation of activities aligned to a patient-centric, customer-centric and goal-achieving culture, leading to optimal clinical adoption, outcomes, and customer satisfaction within the space.

The Japan Product Manager is in charge of product and portfolio marketing activities related to technology and market, planning and execution, and achievement of business objectives for the portfolio under the leadership of the Head of TAVI. The Product Manager is responsible for products throughout their lifecycles including market analysis and opportunity assessments, and marketing plans and activities that optimize competitive differentiation, patient benefit and value. This also includes ownership of long-term planning, ensuring prioritization of Japan market for new technologies, and developing roadmaps to accelerate new market entry.

Core Job Responsibilities

The TAVI Product Manager is responsible for the following related to their portfolio:

• Develop Japan-specific marketing strategies and tactics for new product launches including market analysis, clinical strategy, reimbursement strategy, product positioning and messaging.
• Contribute to the achievement of objectives via development and close execution of annual marketing plans.
• Design and prepare the workflow, procedure, logistics and documentation required for product launch and business operation driving the cross-functional teams.
• Plan and execute TAVI marketing tactics, especially for messaging for brand positioning and differentiation, peer to peer event to demonstrate product benefit, and activities to deepen customer engagement in TAVI market.
• Set appropriate KPIs (leading KPIs, activity KPIs, clinical KPIs and performance KPIs) for marketing tactics, analyze data and track to take timely corrective actions as necessary
• Leverage customer relationships, technical expertise and product knowledge to plan and coordinate new launches, and provide the sales team with appropriate messaging, campaigns and tools highlighting objective, relevant differentiation. 
• Develop promotional tools and optimize others provided by Global Marketing; launch with appropriate localization, training, and tracking.
• Create open, productive lines of communication between the sales and clinical team and all other areas that affect the product: Regional and Global Marketing, RA, QA, etc.
• Provide clinical and sales staff with clinical knowledge and promotional guidance, ensuring products are targeted appropriately to satisfy customer needs and expectations.
• Stay up-to-date on key publications, trials, indications, society guidelines, and market dynamics and reflect to the communication / marketing strategy
• Interface with Public Relations firms, market research companies; design agencies and other vendors and customers to effectively grow business in a profitable manner while maintaining a customer focus throughout all activities. 
• Develop and maintain professional relationships with key customer accounts as well as market influencers.

Position Scope

The TAVI Product Manager is responsible for achievement of the goals and objectives associated with their products including revenue, margin, and expense budget. Business Process goals will be measured against commitments in the annual marketing plan. Strict compliance with the Abbott Quality System and all Ethics/Compliance guidelines is required

Minimum Skills Required

• Strategic thinking
• Proactive, action-oriented execution skills
• Problem solving with intense sense of ownership
• Good communicator and strong interpersonal skills
• Project management including leadership of cross-functional teams
• Proven ability to develop, and effectively present, strategies and plans
• Ability to thrive in a fast-paced environment with high expectations

Qualifications

• Bachelor’s degree; MBA/graduate degree is desirable
• Business-level English or above
• Marketing or management consulting experience of at least two years
• Product management experience in medical device and/or pharmaceutical industry, especially in cardiology is a plus
• Knowledge/ability to develop and execute a new product launch.
• Demonstrated interest and aptitude for technical and/or clinical subjects
• Financial skills, market analysis and advanced communication skills
• Self-starter, proactive, willing to challenge status quo, and innately curious
• Strong story telling skills to captivate and influence audiences   
• Well-honed analytical skills as well as written and oral communication skills
• Successful experience with at least one cross-functional project preferred
• Able to influence and motivate individuals from sales, marketing, and other functional areas to drive product sales
• Able and willing to complete multiple projects simultaneously with tight deadlines
• Ability to travel 30-40% of the time

Accountability

• TAVI Product Manager will report directly to Head of TAVI, Transcatheter Technologies Business Unit, Structural Heart Division, Japan and will have primary marketing and budget responsibility for designated products.
• In this core Marketing role, the TAVI Product Manager will drive and be held accountable to deliver Sales, Margin, and annual goals for designated products.

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Marketing Support

     

DIVISION:

SH Structural Heart

        

LOCATION:

Japan > Minato-ku : Shiodome City Center 15F 5-2,Higashi-Shinbashi 1-Chome,Minato-ku

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

     

     

     

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

The Manager, Operations Management is responsible for managing team members to achieve high performance levels and deliver outstanding service. The role applies advanced knowledge to motivate, mentor and guide staff to enhance productivity, providing industry specific training to develop problem-solving ability in all team members. The Manager, Operations Management oversees day-to-day production activities including resource allocation, budgeting, change integration, system operation and process improvement in the delivery of services. In addition, the role manages all escalated issues to identify root cause and make appropriate decisions to resolve more complex issues, exercising independent judgement within defined policies and procedures. This role also caters to operational effectiveness, implementation of strategic initiatives, and assisting business partners to achieve business objectives.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Provide People Leadership- Motivate and lead the team by providing in-depth advice and support on operational/product processes to meet the needs of the business and clients. Understand current state of processes and help develop new one to close gaps as you possess a continuous improvement driven mindset. Establish positive and strong relationships with the team to allow for open communication and foster a collaborative environment.

• Ensure a strong focus of meeting the needs of our Clients – Establish effective partnerships and business relationships internally and externally to facilitate communication to ensure a positive relationship. Meet regularly with Business Partners to ensure performance is meeting established expectations and  you communicate effectively to provide high quality resolutions as it relates to escalated issues and concerns. Understand the importance of fulfilling the requests of our clients in a timely and effective manor while ensuring the team is following the procedures, policies and guidelines. Sound judgement is required when client requests may not fall directly within current procedures, policies and guidelines.

• Manage the Everyday Excellence of the Operations – Understand the importance of adhering to CIBC procedures, policies and guidelines. Ensure that the capacity and financial management is understood and monitored regularly driving to overall improved operations of the team. 

Who You Are

• You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.

• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Calgary-855 2 ST SW, 7th

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Effectiveness, Communication, Data Mining, Data Reporting, Decision Making, Leadership, Metrics Analysis, Operations Management, Prioritization, Process Improvements, Reporting and Analysis, Statistical Analysis

The Product Head is accountable for management of complex/critical/large professional disciplinary areas. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions.

We are looking for someone that will be laser focused on client experience and can drive the onboarding experience forward in terms of innovative thinking, defining industry leading features and capabilities both for our external customers and the internal stakeholders who help support our products.

Responsibilities:

• Leading multimarket initiatives in region related to documentation requirements for Account Opening and Maintenance, including specification of requirements definition & validation with local in-country product, legal and Onboarding teams.
• Managing regulatory projects across all MEA projects with end-to-end product ownership of our JIRA change requests, communications and training.
• Lead the Regulatory Reference Guide (RRG) for the 27 markets across MEA.
• Revising all checklist across 27 MEA markets and pointing out documents no longer required by regulation or required by regulations but not found. Also helping in moving KYC documents off the checklist.
• Lead regional efforts to maximize eSignature commercialization, including capability gap analysis, training, communications, and leading discussions with in-country teams to ensure local concerns are addressed and solved.
• Leading our efforts to implement critical enablers of client experience in MEA across data and documentation for the committed footprint.
• Managing our Product Approval Program and coordinating region wide approvals, updates, and country appendices
• Ownership and delivery of our governance structures for region-wide checklist certification
• Ownership of the MEA responsibilities stemming from on the Global documentation meetings. Leading all cluster Doc Gov Committee discussions.
• Ownership of change for programs under your control: creation of agile epics & journeys to document required changes; ownership of these change requests through presentation and advocacy through our annual budget process
• Lead North Africa and Levant cluster as sub-cluster owner containing all Platform and Data Services (PDS) Risk and Control, Client Experience, Commercialization and sub-cluster exco presence.

Qualifications:

• Minimum 8-10+ years of relevant experience.
• 5+ years’ experience in the digital onboarding or KYC space where you have either been involved in defining product requirements (e.g. product manager) or have in-depth knowledge of this space via working directly with these types of products (e.g. client on-boarding at a bank or a corporate).
• Comfortable to chair senior dialogue in high-pressured environment and manage risk escalation appropriately within the organisation
• Ability to work and drive cross functional groups of stakeholders, countries, global and regional teams
• Ability to think through user problems, find solutions that eliminates manual touch points for our clients
• (Highly preferable) – experience of digitizing and automating the client on-boarding journey for a product and introducing them to different geographies
• (Highly Preferable) – experience in Design Thinking and/or AGILE techniques to define Epics/Features and User Stories 
• Fluency in English. Arabic and French are a plus.

Education:

• Bachelor’s/University degree, Master’s degree preferred

#LI-NB

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Management

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Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Senior Executive / Assistant Manager (Learning Programmes Management)

Senior Executive / Assistant Manager (Learning Programmes Management)

(1- year contract)

What the role is

CAAS is seeking a passionate individual who is experienced in Capability Development function to join our team. You will play an important role in supporting learning programmes and initiatives that grow professionalism, capability and performance of CAAS colleagues.

What you will be working on

Your key responsibilities include, but not limited to:

• Implement and manage learning programs and initiatives to address the organization's skill development and training needs, including coordinating registration, scheduling, logistics

• Coordinate with subject matter experts to provide training content, curriculum, and materials for various learning programs including sharing and briefing sessions

• Review training materials for coherency and relevancy to established organisational learning objectives

• Provide guidance and support to learners and learning partners to ensure smooth and high-quality training delivery standards

• Ensure timely accurate record updating in HR training system for analysis of training data and generate reports to track training participation, effectiveness, and return on investment (ROI) for learning initiatives

• Provide feedback and suggestions on process improvement in the capability development function for efficiency and effectiveness.

What we are looking for

• At least 2-3 years of experience in Human Resource, Organisational Development, or a related field, preferably with some prior experience in learning / capability development

• Excellent communication and interpersonal skills, with the ability to build strong relationships at all levels across CAAS

• Ability to work independently, take initiative in delivering assigned tasks with accountability.

Note: Your appointment designation will commensurate with your relevant work experience. Successful candidates will be offered a 1-year employment contract.

The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities.

Responsibilities:

·       Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements

·       Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards

·       Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint

·       Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation

·       Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals

·       Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions

·       Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary

·       Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

·       6-10 years of relevant experience in Apps Development or systems analysis role

·       A candidate is keen to work on various tools and technologies for successful implementation of ML models on different platforms.

·       Build out the machine learning and data infrastructure to ensure smooth, continuous operation of the major ML models

·       Experience with traditional and advanced machine learning techniques and algorithms, such as Logistic Regression, Gradient Boosting, Random Forests, etc.

·       Provide thought leadership for all data solution that includes designing, developing and implementing solutions that meet and exceed expectations.

·       Have extensively worked on databases (SQL, PostGre, NoSQL, Teradata, etc.), Python (NumPy, Pandas, etc.), bigdata (Hue, Impala, Ozzie, etc.) and Spark

·       Hands on experience on designing and developing Data pipelines for Data ingestion or Transformation using Python (Pyspark)/Spark SQL, Impala

·       Experience in building and optimizing 'big data' pipelines, architecture and datasets.

·       Able to develop and maintain API interfaces with Third party data vendors, experience in Pivotal Cloud foundry (PCF), OpenShift, BlueData, Kafka, Docker tools, AWS, AppDynamics, CI/CD processes etc. would be an added advantage

·       Extensive experience system analysis and in programming of software applications

·       Experience in managing and implementing successful projects

·       Subject Matter Expert (SME) in at least one area of Applications Development

·       Ability to adjust priorities quickly as circumstances dictate

·       Demonstrated leadership and project management skills

·       Consistently demonstrates clear and concise written and verbal communication

Education:

·       Bachelor’s degree/University degree or equivalent experience

·       Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

-------------------------------------------------

Job Family:

Applications Development

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Time Type:

Full time

------------------------------------------------------

Primary Location:

Florence Kentucky United States

------------------------------------------------------

Primary Location Salary Range:

$117,440.00 - $176,160.00

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Job Description

Who we are looking for

We are seeking a growth-oriented professional in our Dublin, Ireland/Boston, US locations with experience in Product Development and Product Management, preferably in the Private Markets/Alternatives asset servicing industries. The successful candidate should also have a number of the Project Management and Analysis skills required to deliver new product capabilities or product enhancements.

What you will be responsible for

As the Private Markets Product Manager Assistant Vice President, you will work individually and with teams to:

• Develop product roadmaps, business cases, project objectives, operating models, product design, product requirements, process flows, and wireframes

• Document project schedules, milestones, risks, issues, assumptions, dependencies, decisions, architecture, and cross product dependencies

• Obtain and analyze complex data from diverse sources, to identify rules, trends, gaps, and support advanced reporting
• Formulate and evaluate approaches and data needs for fund and investment performance calculations
• Author market analyses of trends and client needs though client interviews and industry research
• Support product testing through the creation of test scripts, development of test data, and execution of user acceptance testing

• Collaborate with Service Delivery, Technology, Product Management, and other internal stakeholders in the development and rollout of new products and product capabilities
• Author responses to RFIs and RFPs to represent State Street capabilities in response to client questions or to provide State Street solutions to client challenges
• Host or co-host meetings and forums to gather or disseminate knowledge of product capabilities and gaps/requirements

• Consult with key stakeholders and subject matter experts to analyze requirements, asking probing questions to identify and expose precise product needs and gaps, to formulate functional requirements in a manner that decision makers at all levels can understand
• Participate in change management forums to understand and manage the impact of project changes (scope, budget, schedule, staffing)
• Provide regular status updates and supporting program management reports as needed
• Communicate with Agile scrum teams, business owners and product management, to ensure that  stakeholders at various levels are well informed, to learn and manage expectations, and to mitigate risks to keep the project roadmap on track

What we value

These skills will enable your success in this role:

• Ability to articulate product capabilities and benefits to teammates, senior management, clients, and colleagues in technology and service delivery
• Ability to work with stakeholders, develop and maintain relationships, and act as a persuasive change agent
• Capability to analyze quantitative and technical problems
• Ability to leverage conventional and alternative resources to gather and distill information/data, and utilize such facts and data to inform decision making
• Ability to distill complex information into clear, concise, actionable insights
• Aptitude to adapt to and operate effectively in a changing and uncertain environment
• Strong collaboration, facilitation, presentation, and negotiation skills
• Strong communication skills to clearly articulate ideas and ability to use experience and analysis to gain support, facilitate consensus, and forge collaboration with internal and external parties

Education and Preferred Qualifications

• 6+ years of financial industry work experience
• Experience with fund accounting platforms and services, especially for alternative investments, and including fund-level, investor-level, and investment-level financial performance measurement
• Comfortable with quantitative methods and solutions
• Strong technology insights with demonstrated ability to work across business lines/functions
• Prior Product Management, Change Management, or relevant Consulting experience
• Advanced proficiency in Microsoft Excel and PowerPoint
• Software development experience a plus
• SQL and Tableau experience a plus
• Bachelor’s degree in applicable field; advanced degrees and professional certifications valued
• Ability to create visual models that support analyses, such as Gantt charts, data flow diagrams, system architecture diagrams, and wireframes

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data and analytics, investment research and trading, and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Wealth Credit Management (WCM) at Citi is a newly formed business line to provide integrated end to end credit underwriting, transaction and portfolio management in partnership with all the origination businesses of the Private Bank and Wealth Management of Citi.  We are looking to hire an experienced professional to contribute and perform a management role with respect to the development and implementation Loan Management Team (LMT) within Loan Product and Transaction Management in WCM.

LMT will be responsible for supporting multiple aspects of the lending lifecycle, specifically to ensure a smooth transition of client to servicing activities and ongoing oversight of the loan lifecycle post closing. The team will service as the primary contact to the client for administrative functions and associated responsibilities.

Key Responsibilities:

• Perform leadership role with respect to the build and development of the NAM team of professionals to support loan serving and ongoing monitoring.
• Constantly improve processes, controls and efficiencies within the group and front to back across loan lifecycle
• Formally provide introduction to client on servicing logistics
• Manage ad-hoc servicing requests, monitor escalations and coordinate payoffs / terminations
• Monitor ongoing reconciliation reports to ensure persistent data quality and coordinate remedial actions across loan systems.
• Track and record ongoing maintenance activities associated with covenants and collateral
• Provide ongoing oversight and assist in formulating end-to-end Governance Framework inclusive of Operational KPI / KRI
• Closely partner with each of the originating products, credit risk, operations, Technology legal, etc. to implement the target support model for LMT
• Institute and ensure effectiveness of controls and processes meet internal policies and regulatory requirements/expectations
• Represent LMT on various workstreams and initiatives across PBWM
• Constructively contribute to new and existing policy and regulatory requirements across Global Wealth Management workstreams and take a point of view on behalf of LMT as needed
• Lead projects and provide valuable input with various working groups created to enhance performance and efficiency

Knowledge, Experience and Skills:

• In depth knowledge of Loan product
• Deep understanding of Loan Operations activities
• Expert in reading and interpreting complex credit agreements
• Understanding of loan accounting concepts
• Experience leading a team in supporting wholesale lending at large financial institution
• Significant understanding of process redesign / re-engineering and execution
• Proven ability to collaborate with team members and senior management both within the lines of business and across multiple stakeholders
• Highly developed analytical and decision-making capabilities including the ability to identify, escalate, and propose and execute solutions to complex problems
• Ability to multi-task through the practice of strong organizational and time management skills with experience in continuously following-up with various stakeholders and execution team
• Proven track record in establishing and maintain business line partnerships
• Track record of establishing key operating standards and KPIs/metrics with the achievement of leading team to meeting / exceeding these standards
• Strong influencing skills and ability to work in an environment where priorities are frequently changing

Qualifications:

• 10+ years of experience in large financial institution is a must
• Prior experience in Loan management or operations is preferred
• Proven record of working with complex credit agreements is a must
• Understanding of lending rules and regulation is a plus
• Experience with exposure and transactions reporting tools
• Proficient with Microsoft Office Suite (Excel, Word, and PowerPoint)
• Attention to detail
• Excellent oral and written communication capability
• Ability to take initiative and self-motivate
• Developed analytical and problem-solving abilities
• Client relationship and solution skills

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Job Family Group:

Private Client Product Services

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Job Family:

IF Lending Generalist

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Time Type:

Full time

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Primary Location:

New Castle Delaware United States

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Primary Location Salary Range:

$175,000.00 - $250,000.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

[What the role is]
As a member of the ANS (Air Navigation Services) Systems Programme Office, you will support the management of the next generation ANS systems programme. You will collaborate with stakeholders to oversee implementation, including programme planning and control, programme scheduling, risk and change management, and processes/workflows development.

[What you will be working on]
You will play a key role in assessing proposals in consideration of operational, technical and capability requirements, as well as to oversee system architecture and system integration at programme level. You are also expected to develop and execute plans and interventions to ensure success of the programme, and to perform management reporting and provide staffing support for meetings.

[What we are looking for]
• Trained in Engineering, Computer Science or equivalent preferred
• Relevant experience in managing complex and large-scale projects. Certification in project management will be an advantage
• Good understanding of the government ICT polices and standards, system architecture and technology stack
• Working proficiency in MS project, data analysis and visualization tools
• Excellent written and presentation skills
• Positive attitude and excellent interpersonal skills to influence and drive win-win outcomes with stakeholders
• Familiarity with Air Traffic Management, Communications/Navigation/Surveillance systems, aviation safety will be an advantage

Your appointment designation will commensurate with your relevant work experience. Successful candidates will be offered a 3-year contract in the first instance, and may be considered for placement on a permanent tenure or subsequent contract renewal.

[What the role is]
The Air Traffic Management Research Innovation section in the CAAS’ Air Navigation Services (ANS) group executes Singapore’s mid and long-term research and development (R&D) capabilities for Air Traffic Management (ATM) through engaging and leveraging on research institutes (“Institutes”) to develop innovative solutions that address Singapore’s operational and strategic needs.

[What you will be working on]
The key responsibilities of the candidate are 2-fold as followings:

Part 1
• Forward planning for R&D to ensure CAAS stays competitive
• Review and refresh the overall R&D strategy and roadmap to ensure that it would adapt to the fast-changing operating environment while aligning to the CAAS performance ambitions
• Strategise mid and long-term R&D capabilities for ATM under Research, Innovation and Enterprise (RIE), as funded by National Research Foundation (NRF), and harmonising the ATM developments across projects
• Work with counterpart innovation offices in ATM companies, and the wider eco-system of technology vendors and Institutes to develop R&D roadmaps for Singapore
• Develop schemes and strategies that would support the development of the local ATM ecosystem and create a sustainable pipeline of researchers to advance Singapore ATM
• Perform horizon scanning of long-term solutions and capabilities and master the innovation process, to support CAAS in developing the next wave of innovation
Developing streamlined processes for governance

Part 2
• Accountable and maintain strong and comprehensive Grant Management strategies for all R&D projects, including effective tracking and reporting of all R&D projects under RIE, in terms of achievement of milestones and key performance indicators (KPIs)
• Perform secretariat functions in support of the governance of R&D activities
• Actively source and secure internal and external funding to ensure that there is a sustainable stream of R&D funding to meet CAAS’ ATM research objectives
• Ensuring adherence to the funding terms and conditions as required by NRF, including management of Audit Reviews and any other new funding guidelines
• Work with Institutes to provide evidences to process reimbursement claims and substantiate the effectiveness of the internal controls in Grant Management
Requirements

[What we are looking for]
• Trained in Engineering, Computer Science or related disciplines
• Skilled in programme / project management and/or grant management strategies
• Experience and knowledge in progressing R&D via agile methodologies will be an advantage
• Excellent communication and interpersonal skills to influence and drive win-win outcomes with stakeholders
• Keen interest to champion the use of technology and digitalisation to improve work processes
• Knowledge and experience in aviation operations, systems engineering, and air traffic management / communications / navigation / surveillance systems will be an advantage

Your appointment designation will commensurate with your relevant work experience. Successful candidates will be offered a 3-year contract in the first instance, and may be considered for placement on a permanent tenure or subsequent contract renewal.