Total 53 process improvement manager job vacancies in selangor

Responsibilities

• The Food & Beverage Manager is responsible for the proper supervision and function of all Food & Beverage associates, operation, sales, costs and departmental profits according to standards, budgets, and key result area objectives.
• The Food & Beverage Manager able to drive- revenue to achieve set budgets,
  marketing & promotions and strategies to optimise revenue and minimize expenses.
• The Food & Beverage Manager responsible for all the food & beverage operations (outlets / function rooms) includes culinary section with highest standards.
• Plan, order and manage food & beverage inventory, control cost in the outlets,
  managed labor cost based on event and budget.
• Collaborate with Executive Chef to create menus / promotions and maintain a pleasant dining experience.
• Identify customers needs and respond proactively to all of their concerns and handle with courteously.
• Conduct associate evaluations, motivate, develop, train and retain associates which encompass training program & hotel recognition programs.
• Comply with all health and safety and rules and regulations of the company.

Requirements

• Diploma or bachelor’s degree in hospitality management or related field preferred 3-5 years of experience in F&B Management or a similar role
• Strong knowledge of F&B trends, industry best practices, and regulatory guidelines
• Excellent leadership, communication & interpersonal skills

Perks & Benefits

• Nearby public transport
• Free meal
• Medical insurance
• Career development opportunities

Job Responsibilities

• To maximize conference and banqueting revenue and profit through pro-active selling techniques and pricing strategy
• Respond to sales inquiries on timely manner from potential clients and customers seeking meeting space, annual dinner, conference, ceremony, food and beverage services.
• Develop sales plans and strategies to meet or exceed established revenue and goals
• Analyse business markets and design sales strategy & set goals to execute.
• Oversee sales and event department for daily operation and activities.
• Oversee event costing such as part timers recruitments, equipment for maintenance, meeting amenities and daily expenses in premises.
• Evaluate and improve sales and financial performance

Job Requirements

• Candidate must possess at least a Diploma in Marketing / Business Administration / Hotel Management or equivalent.
• At least 2 years of working experience in the related filed is required for this position.
• Required language(s): Bahasa Malaysia & English
• Excellent convincing abilities, good communication skills, sales and negotiation skills
• A team player and able to work independently with minimum supervision.

Perks & Benefits

• Nearby public transport
• Free meal
• Medical insurance
• Career development opportunities

Job Description :

• Responsible for bringing in sales related to corporate training and inhouse development workshops/courses
• Target medium and large size companies, including GLC, PLC and MNC.
• Exceed team and individual sales targets set by Sales Manager
• Plan outbound calls & field visit to provide the appropriate level of service to existing customers with a focus on retaining/expanding existing volume & business relationships. Priority Customers Compulsory visit on every month.
• Able to give good training proposals to customers to solve their staff talents gaps, needs and wants
• Increase the value proposition to existing customer through cross-selling, up-selling and down-selling.

Job Requirements

• At least 02 - 03 years of working experience dealing with GLC or Government authority
• Prior experience and strong network in related field a plus.
• Outgoing, extroverted, enjoys working with people.
• Proficient in major languages with effective speaking and writing skills.
• Own vehicle and willingness to travel within Peninsular Malaysia
• Fluent in spoken and written English, Mandarin literate is a bonus as the role may require engagement with mandarin speaking client

Perks & Benefits

• bonus
• annual leave
• medical leave
• allowance
• epf
• socso
• eis

主要职责：

• 负责全方位的人力资源和行政职能，包括招募聘请人员、薪资、绩效和人才管理、内部沟通、员工关系和行政。
• 处理每月薪资单、对账报告和其他相关报告（例如 EFP、SOCSO、LHDN 等）
• 负责管理、协调学习和公司发展课程、员工参与以及其他由人力资源部门发起的活动。
• 设计和实施与人员管理相关公司政策和程序，并确保人力资源政策符合劳动和劳资关系法规。
• 根据组织目标实施和管理人力资源政策和程序，并遵守专业标准、监管要求和法律。
• 透过人力资本的发展、参与、激励和保存来支持当前和未来的业务需求。
• 进行并促进评估工作和薪资调查，并协助制定和分析公司的评估计划。
• 管理招募需求，包括建立/更新职位说明以及入职和离职流程。
• 支援日常营运和改善工作流程的其他行政和/或临时任务。
• 管理所有分行员工。

主要要求：

• 拥有人力资源文凭/学位或同等资格，在人力资源/管理领域拥有至少 5 年经验。
• 具有制造/快速消费品行业相关工作经验者优先，但不是强制性的。
• 能够製用英语和马来语沟通。我们寻找需要与说普通话的客户沟通的说普通话的候选人。
• 对当地就业法规和工作证管理有深入了解。
• 熟悉 Microsoft Office、iFlexi HRM 系统或同等 HR 系统。
• 强大的时间管理和组织能力，能够在快节奏的环境中在最少的监督下工作。
• 良好的人际沟通能力和沟通能力。
• 良好的团队合作精神。
• 拥有「我能解决」的态度。
• 愿意出差。

*能够在短时间内开始工作。

*必须会说国语。

津貼和福利

• 事假
• 開放文化
• 个人发展机会

Job Summary:

Assisting the HOD with work planning, organizing, coordinating, implementing and directing the activities of the Security and SHE through risk minimization programs for daily and during events to ensure a secure and safe facility, effective access control, security of SIC’s assets and a secure environment for the staff, clients, pectators and any third parties in SIC’s premise.

Job Descriptions:

• To identify critical security risk, SHE hazards and control weakness,
  process gaps for SIC business operations during daily and events.
• To conduct liaison/ networking and managing relationship with Law
  Enforcement Agencies such as Police and Local Government, such as
  DOSH.
• To provide advice and training to internal staff on Security & SHE requirement standards during daily and events.
• To develop, respond and assist the organization in any Security & SHE
  related emergency within SIC i.e Occupational Safety, Occupational
  Health, Security Incident, Fire Safety, Road Safety and Pandemic issues to
  minimize impact and consequences annually basis by acting as a Subject
  Matter Expert (SME) for SIC Emergency Response Team (ERT)/ Crisis
  Management Team / Enterprise Risk Management Team / Business
  Continuity Program.
• To ensure and security and safety team performs the task given daily and
  provides reports as timeline given by the HOD.
• Ensuring the effectiveness of Security & SHE Management best practice
  for SIC in general.
• To assist and liaise with the consultants on revamping the CCTV and
  preparing the necessary documents. Ensuring the CCTV is always operational.

Job Requirements:

• At least Diploma in BOSHM, Green Book, Protective Management,
  Criminal Justice. or related.
• Background in Police or Armed Forces is advantage.
• Good in spoken & written in English & Bahasa Melayu. 
• Computer literate. 
• Well verse in OHSAS 18001:2007 and ISO 45001:2018 documentation and
  implementation.
• Well verse with emergency response and business continuity strategy (crisis).
• Willing to work long hours, during weekend and public holiday.
•  Able to work in minimal supervision.
• Sound judgement and decision-making skills, with a hand on, problem solving
  approach, able to remain calm under pressure and take control of incidents.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities

職責

• 完成管理層設定的每月銷售目標
• 實施行銷計劃及其促銷活動
• 進行市場情報
• 透過規劃和主動銷售來提高飯店的入住率、平均房價和利潤
• 透過分析客戶資料庫系統中的數據來定義目標市場
  為國內和國際市場制定適當的銷售策略
• 時時刻刻與客戶保持良好的關係
• 在需要時為銷售團隊成員提供支持
• 協助培訓初級銷售人員，確保他們具備
  以最高效率履行職責並遵守部門 SOP 的必要技能
• 承擔管理階層委託的任何額外職責和責任

要求

• 候選人必須至少擁有高中/STPM/文憑/學位
  該職位需要至少2年相關領域的工作經驗
• 最好是具有銷售經驗的經理 - 企業/政府、飯店
  管理/旅遊服務或同等學歷
• 積極主動地提供回饋和流程改進建議

津貼和福利

• 附近的公共交通
• 免費餐
• 醫療保險
• 職涯發展機會

職責：

• 根據專案經理的指示執行項目，
• 監督並協助施工經理處理所有現場事宜。
• 監督和協調與現場和分包商相關的所有工作。
• 計劃並向專案經理報告現場工作。
• 確保專案工作按時間表進行並防止計劃延遲。
• 確保工程按照核准的圖面施工，並與施工經理協助解決施工問題。
• 為確保現場安全。

要求：

• 候選人必須至少擁有工程/建築和專案文憑/高級文憑
• 管理背景。
• 至少 5-10 年建築施工經驗。
• 能夠獨立與分包商、工人、顧問聯絡。
• 能夠閱讀和理解施工圖。
• 精通計算機，即 Microsoft Office、AutoCAD。
• 精通英語或馬來語書寫。
• 願意移居。
• 願意加班。
• 鼓勵那些沒有所需資格，但有良好記錄和實踐經驗的人申請。
• 能夠立即開始工作。
• 根據表現提供津貼和獎金。

津貼和福利

• 個人發展機會

We are currently seeking an experienced and dynamic Corporate Manager/Tourism Director to lead our Geopark Tourism Project near Taman Melawati. The ideal candidate will possess expertise in international business management and have a proven track record in successfully executing tourism projects. This role will involve liaising with government agencies, stakeholders, and project funders to ensure the successful implementation and management of the Geopark Tourism initiative.

Responsibilities:

• Develop and implement strategic plans and initiatives to promote Geopark Tourism and enhance visitor experiences.
• Lead and oversee all aspects of project management, including budgeting, scheduling, and resource allocation.
• Establish and maintain strong relationships with government agencies, local authorities, and other key stakeholders to ensure compliance with regulations and obtain necessary permits and approvals.
• Collaborate with international partners, tourism organizations, and industry experts to leverage resources and expertise for the advancement of the project.
• Conduct market research and analysis to identify emerging trends and opportunities in the tourism industry and develop innovative strategies to capitalize on them.
• Direct and supervise a team of professionals and consultants involved in various aspects of the project, including marketing, operations, and community engagement.
• Monitor and evaluate project performance against established goals and objectives, and implement corrective measures as necessary to ensure project success.
• Represent the organization at meetings, conferences, and events related to Geopark Tourism and serve as a spokesperson for the project.
• Prepare and present regular reports and updates to senior management and project stakeholders on the progress and achievements of the Geopark Tourism initiative.
• Ensure compliance with legal and ethical standards in all aspects of project implementation and management.

Requirements:

• Bachelor's degree in Business Administration, Tourism Management, or a related field; Master's degree preferred.
• Proven experience in international business management, particularly in the tourism sector, with a minimum of 3 years of relevant experience.
• Strong leadership and management skills, with the ability to inspire and motivate a diverse team to achieve common goals.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels, both domestically and internationally.
• In-depth knowledge of the tourism industry, including market trends, customer preferences, and best practices in destination management.
• Demonstrated ability to negotiate and collaborate with government agencies, funding organizations, and community stakeholders to achieve project objectives.
• Analytical and strategic thinking skills, with the ability to develop and implement innovative solutions to complex challenges.
• Proficiency in project management tools and techniques, with experience in managing large-scale projects from inception to completion.
• Flexibility and adaptability to work in a fast-paced and dynamic environment, with a willingness to travel as required.
  Fluency in English and proficiency in other languages would be an advantage.

Benefits:

• Competitive salary within the range of RM5,000 – RM7,000 commensurate with qualifications and experience. Fresh grade is encouraged to apply.
• Opportunity to lead a high-impact tourism project with significant potential for growth and development.
• Exposure to international business networks and collaboration opportunities.
  Professional development and training opportunities to enhance skills and expertise.
• Supportive work environment with opportunities for career advancement and personal growth.
• Note: This position is urgent, and interested candidates are encouraged to apply promptly. Only shortlisted candidates will be contacted for further assessment.

To apply, please submit your resume and cover letter detailing your relevant experience and qualifications to [ladyhik@gmail.com /+60125444302].

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Flexible working hours
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave
• Open culture

Responsibilities:

• Design compensation and benefits packages.
• Coordinate in the performance review procedures (e.g. quarterly/annual evaluations).
• Implement effective sourcing, screening and interviewing techniques.
• Assess training needs and coordinate learning and development initiatives for all employees.
• Monitor HR department's budget.
• Act as the point of contact regarding labour legislation issues.
• Create and run referral bonus programs.
• Review current HR technology and recommend effective software.
• Measure employee retention and turnover rates.
• Oversee daily operations of the HR department.

Requirements:

• Proven work experience as an HR Executive, HR Manager or similar role.
• Experience with Human Resources Management Systems / Applicant Tracking Systems.
• Familiarity with full-cycle recruiting.
• Strong knowledge of labour legislation (particularly employment contracts, employee leaves and insurance).
• Demonstrable leadership abilities.
• Excellent communication skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport

職責

• 餐飲經理負責根據標準、預算和關鍵成果領域目標，對所有餐飲員工、營運、銷售、成本和部門利潤進行適當的監督和運作。
• 餐飲經理能夠推動收入以實現設定的預算，
  行銷和促銷以及優化收入和最小化支出的策略。
• 餐飲經理負責所有餐飲業務（門市/多功能廳），包括最高標準的烹飪部門。
• 規劃、訂購和管理食品和飲料庫存，控制門市成本，
  根據事件和預算管理勞動成本。
• 與行政總廚合作創建菜單/促銷活動並保持愉快的用餐體驗。
• 識別客戶的需求並積極回應他們的所有疑慮並禮貌地處理。
• 進行員工評估，激勵、發展、培訓和留住員工，其中包括培訓計劃和酒店認可計劃。
• 遵守所有健康和安全以及公司的規章制度。

要求

• 酒店管理或相關領域的文憑或學士學位優先 3-5 年餐飲管理或類似職位經驗
• 對餐飲趨勢、行業最佳實踐和監管指南有深入了解
• 優秀的領導、溝通和人際交往能力

津貼和福利

• 附近的公共交通
• 免費餐
• 醫療保險
• 職涯發展機會

職責：

• 起草和審查合約和協議，例如服務協議、合作或諒解備忘錄以及與客戶和供應商的其他相關公司協議，以確保遵守法律、法規和內部公司政策。
• 能夠與外部律師就正在進行的法律程序進行聯絡，例如和解談判、索賠辯護、代表公司提出索賠和合約談判，並向公司提供必要的最新資訊。
• 指定內部治理政策並定期監控合規情況。
• 研究和評估有關業務決策和營運的不同風險因素。
• 應用有效的風險管理技術並就可能的法律問題提供主動建議。
• 與外部各方（監管機構、外部顧問、公共機構等）溝通談判，建立信任關係。
• 起草並固化協議、合約等法律文件，確保公司的充分合法權益。
• 與多個利害關係人和力量一起處理複雜的事務。
• 管理訴訟風險並更新影響公司的法律發展。
• 聯絡、管理和監督外部律師的表現，包括編制律師月度報告以分發給管理層和/或視情況向各自的委員會或董事會報告。
• 保持對立法變更的最新了解。

要求：

• 擁有在商業環境中擔任法律顧問的豐富經驗。
• 對公司法和程序有豐富的知識和理解。
• 充分認識企業外在環境的影響。
• 具有製定法律防禦或主動策略的能力。
• 高度的職業道德和誠信。
• 良好的判斷力和分析情況和資訊的能力。
• 高超的溝通技巧。
• 至少擁有法學學士學位或法學博士學位。

津貼和福利

• 附近的公共交通
• 醫療保險
• 個人發展機會
• 每週工作五天

職責：

• 為團隊成員提供指導和支持，並分配團隊成員的工作和角色，以確保日常運作的順利進行。
• 管理人力資源部門在員工關係、行政、薪資和福利計劃方面的日常運作。
• 監督員工的工作並提供回饋和建議，以提高效率和效果。
• 協助制定和實施與整體業務策略一致的人力資源策略和措施。
• 協助確保整個人力資源管理過程中的法律合規性。
• 進行新團隊成員的面試、選拔和訓練。
• 隨時了解與人力資源職能相關的法律領域的最新變化。
• 主動建議並制定改進計劃和政策，以實現和超越既定目標。
• 管理和領導營運團隊實現既定目標。
   

要求：

• 具備擔任人力資源營運經理、人力資源經理或類似職位的豐富工作經驗。
• 精通勞動法。
• 人力資源資訊系統的實務經驗。
• 擁有設計薪資福利方案的經驗。
• 能夠制定清晰、公平的公司政策。
• 良好的分析和決策能力。
• 團隊管理能力。
• 至少擁有人力資源管理或相關領域的學士學位； MSC 是一個優點。

津貼和福利

• 醫療及住院
• 績效獎金
• 休閒著裝要求
• 事假
• 個人發展機會

工作總結：

透過日常和活動期間的風險最小化計劃，協助 HOD 進行工作規劃、組織、協調、實施和指導安保和 SHE 的活動，以確保設施安全、有效的訪問控制、SIC 資產的安全和安全的環境對於SIC場所內的員工、顧客、觀眾及任何第三方。

工作介紹：

• 識別關鍵安全風險、SHE 危害和控制弱點，
  日常和活動期間 SIC 業務運營的流程差距。
• 與法律進行聯絡/建立聯繫並管理關係
  執法機構，例如警察和地方政府，例如
  職業安全與健康。
• 在日常和活動期間向內部員工提供有關安全和 SHE 要求標準的建議和培訓。
• 在任何安全性和 SHE 方面開發、回應和協助組織
  SIC 內的相關緊急狀況，即職業安全、職業
  健康、安全事件、消防安全、道路安全和流行病問題
  透過充當主體，每年最大限度地減少影響和後果
  SIC 緊急應變小組 (ERT)/危機事務專家 (SME)
  管理團隊/企業風險管理團隊/業務
  連續性計劃。
• 確保安保和安全團隊執行日常和安全任務
  按照 HOD 給出的時間表提供報告。
• 確保安全和 SHE 管理最佳實踐的有效性
  對於一般的 SIC。
• 協助並與顧問聯絡以改造閉路電視和
  準備必要的文件。確保閉路電視始終正常運作。

工作要求：

• 至少擁有 BOSHM、綠皮書、保護管理文憑、
  刑事司法。或相關。
• 警察或武裝部隊背景是優勢。
• 良好的英語和馬來語口語和寫作能力。
• 計算機知識。
• 精通 OHSAS 18001:2007 和 ISO 45001:2018 文件並
  執行。
• 精通緊急應變和業務連續性策略（危機）。
• 願意在週末和公共假期長時間工作。
• 能夠在最少的監督下工作。
• 良好的判斷與決策能力，能夠親力親為，解決問題
  方法，能夠在壓力下保持冷靜並控制事件。

津貼和福利

• 津貼（旅費、交通費等）
• 休閒著裝要求
• 醫療保險
• 事假
• 個人發展機會

Job Brief:

Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff, and maintaining a calm, professional environment at all times. Supervises and assigns duty roster for Guest Service Agent and Bell Counter. Responsible for the VIP movement in the Hotel.

Job Responsibilities:

1. Overseeing Front Office operation including maintenance, cleanliness, and efficiency.
2. To train and motivate the front office team towards excellent guest service.
3. Train new hires.
4. Conduct shift briefing.
5. Provide courteous service to the guest and respond promptly and tactfully to the guest's complaints, requests, and inquiries and log in the complaints.
6. Critical thinking during emergency.
7. Handle cash float with integrity.
8. Safeguard the cash float assigned and to be fully accountable for it.
9. Aware of the daily arrival and departure list for VIPs and special need/care guests.
10. Check the VIP room before the ETA.
11. Do spot check on the hotel shuttle.
12. Aware of the functions / events and meetings of the day.
13. Check cleanliness, lighting, and defect of the lobby and public areas.
14. Ensure front office staffs are always in proper and orderly appearance and behaviour.
15. Checks on registration cards of checked-in guests and ensure all important information should be filled on each card by reception or the guests.
16. Perform night audit.
17. Assist in handling door lock and safety box problem.
18. Helps the reception or bell counter as and when required.
19. Check the wake-up call list and ensure guest received on time.
20. Approves and sign for rebates.
21. Authorize and control late departure when required.
22. Answer guests’ inquiries and attend to the needs of the guest.
23. Follow up in credit check report.
24. Ensure the permanent folio/group master is closed promptly.
25. Projects calm and professional manner always.
26. Always observe hotel policy and SOP when dealing with guest.
27. Ensure smooth group check-in.
28. To be familiar with the measure and the steps to be taken when the system fails and all backup procedures.
29. Ensure a high level of product knowledge of the hotel and local area and know the daily happenings in the hotel.
30. Delegate tasks and ensure is completed at satisfactory level.
31. To attend meetings in the absence of Front Office Manager.
32. Managing store par level and cleanliness.
33. Promote hotel outlets/restaurant.
34. Assist on hotel inspection in the absence of Front Office Manager.
35. Schedule the duty roster and submit to Front Office Manager for approval.
36. Rules and regulations, grooming codes and code of conduct of employees as well as customer relations are always adhered to.
37. Greets the VIP guests of the hotel or as directed by the Front Office Manager.
38. Perform any other duties as required by Front Office Manager or Guest Service Manager or Rooms Division Manager.

Job Requirements:

• Diploma or bachelor’s degree in hospitality management.
• Previous experience working in a luxury 4 or 5-star hotel environment with minimum 2 years of experience in similar position.
• Microsoft Office.
• Tech Savvy.
• Able to converse in Bahasa and English, additional local language will be advantage.
• Strong problem-solving skill.
• A team player.
• Pro active.
• Passion to serve.
• Reliable.
• High integrity.
• Fast learner.
• Good communication, presentation and leadership skills.
• High analytical skills and able to make quick and decisive actions.
• Good relationship management skills with internal and external guests.
• Highly driven to achieve target.
• Inquisitive and confident.

Senior Manger, Service Operations is responsible for overseeing and managing regional service vendors to deliver to KPI. This includes 3rd party vendor management, strategic planning, resource allocation, and performance monitoring to ensure efficient and effective service delivery.

• Develop and implement strategic plans for service operations-planning to align with company goals.
• Manage resource allocation, including staff and budget, to ensure optimal productivity.
• Monitor service operations performance and implement necessary improvements.
• Collaborate with other departments to integrate service operations with overall business strategy.
• Ensure compliance with industry regulations and company policies.
• Lead and motivate the service operations-planning team to achieve high performance.