Enterprise Services and Public Affairs (ESPA) seeks to enhance and protect the reputation of Citi, its businesses and the brand through direct and indirect communication with Citi's various stakeholders, including our colleagues. The Business and Corporate Communications team is a nimble team within ESPA that covers a broad scope of responsibilities, ranging from executive communications and public engagements to quarterly earnings and corporate reputation programs as well as communications that support our lines of business. The nature of the work provides a dynamic environment where members of the team serve as company spokespeople to media, drive engagement with colleagues and develop external and internal digital communications for a global workforce of more than 200,000 colleagues. Within Citi, the team works with many internal partners, including senior leadership, and regularly coordinates closely with other members of the ESPA team across the world. 

This is a high energy, hardworking and affable team that values colleagues who can anticipate what needs to get done and act accordingly, are quick thinkers and can problem solve matters that arise unexpectedly, are intellectually curious, and who have high professional standards, strong judgment and thoughtful work product. We bring a client service attitude to our work at all times and always strive to be energetic and maintain a good sense of humor.

The Citi Technology team is part of Operations and Technology and works in full partnership with business teams to develop highly innovative and customized solutions and products to deliver on our clients' needs.

The Technology team delivers customized solutions by utilizing cutting edge technologies to deploy everything from cloud computing to mobile solutions to APIs, creating a competitive advantage for Citi and our clients. Working in a fast-paced environment, Technology colleagues are focused on creating solutions that provide Citi's institutional clients with unprecedented access to capital markets intelligence and execution.

About the Role

The individual in this role is a key member of the Corporate Communications team within ESPA. You will work with senior leadership and partners throughout Technology and across the firm to build and help drive the internal communications infrastructure and external visibility for the Technology organization’s institutional business.

Responsibilities:

• In partnership with ESPA and the Technology team, develop and drive both broad and targeted communications efforts
• Engage directly with senior Technology leaders and provide critical internal communications support for institutional  Technology businesses
• Develop innovative written communications and coordinate with the corporate communications team to ensure syndication of key messages and Technology successes across Citi
• Work with both the content management system (for intranet) and the team’s email distribution tool to upload/manage/distribute content
• Help manage town halls, colleague engagement meetings, conferences and written and video messages
• Support model for external communications, including developing and executing a communications strategy, ensuring delivery of both the strategy and corporate messaging priorities
• Support the profiles of Technology leaders across key press features, speaking engagements, social media profiles and more
• Manage technology and innovation communication efforts across a variety of earned, owned and sponsored communication channels
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualifications:

• Bachelor’s degree in business management, communications, marketing or another related field
• Knowledge of communications or marketing and at least six years of increased responsibility for business management, preferably with a large and complex organization
• The ability to think creatively and deliver engaging solutions to communications needs, ones that cut through the noise and describe complex issues in simple language.
• Experience in a tech firm, financial services firm or in-house technology group, working directly with tech teams to promote their work across a broader organization
• Strong communications (written, verbal and interpersonal) skills, including tact, diplomacy, and ability to influence senior executives
• Integrity, maturity, dependability, a positive professional attitude
• A team player who will implement initiatives effectively and motivate others to carry out their work
• Excellent organizational and project management skills
• Experience or demonstrated ability to work effectively in a team based environment within a heavily matrixed organization
• Track record of success in delivering high quality work in a fast paced and dynamic environment

Critical Competencies:

• Oral Communication
• Written Communication
• Project Management
• Relationship Building
• Stakeholder Management
• Results Orientation
• Strategic Orientation

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Job Family Group:

Communications and External Relations

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Job Family:

Communications Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Salary Range:

$125,540.00 - $188,310.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

We’re searching for a System Executive (Syscon) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

Fault management

• Monitor any fault alarm generated from the Network Management System (NMS);
• Identify the nature and type of the network failures whenever a fault alarm is generated or a fault is reported, and to execute the appropriate corrective actions to ensure minimum disruption to the network;
• Seek approval from the user’s representative on the remedial actions should such actions entail disruption to the network or the allocation of resources;
• Report the fault to the Maintenance Agency (MA) when the fault cannot be resolved at the NOC level; liaise directly to isolate or rectify fault
• Provide interim update of a fault via SMS or phone to the user until the fault is closed;
• Document the number and types of faults occurred and the process and action taken to resolve the problem;
• Perform daily checks with the aid of NMS to ensure all sub-systems are in proper physical and working condition;
• Backup data of the NMS and to restore it when necessary.
• Carry out the MA’s recommended periodic preventive maintenance of the sub-systems and its equipment at all sites to ensure network functionality and the equipment are in working order;
• Perform periodic testing of the main and backup switching equipment to ensure all sub-systems are functioning properly.

Configuration Management

• To maintain an up-to-date physical and logical configuration of the sub-systems with proper and accurate documentation;
• To maintain and manage the numbering plan for all system end-user terminals;
• To perform network reconfiguration for operational role changes that does not involve additional hardware or swapping of equipment boards upon instruction from the user;
• To perform network and new services configuration;
• To track and report to the user any unauthorised equipment, hardware, applications, relocation, etc. regarding the overall configuration of the system.

Administration Management

• To receive calls from end-users on all aspects of the system such as fault reporting, network consultation, etc.;
• To keep end-users informed of such events like network failure, network maintenance, network testing, password changing, etc. so that end-users are given adequate notice in advance to prepare themselves;
• To issue Repair Report Forms (RRF) and/or Anomaly and Improvement Forms to MA for its further actions;
• To be responsible for the proper maintenance and documentation of all the maintenance and operating manuals;
• To activate the user’s representative after office hours should there be any anomalies in the sub-systems that require their intervention or advice or if such anomalies result in adverse operational impact;
• To liaise with building owners for access;
• To provide shift report on all related incidents that happen during the shift;
• To provide monthly updates of the sub-systems status to the user and ad-hoc reports when so requested by the user;
• To maintain the stock inventory management system to track all equipment movement in/out of NOC located in the main site.

Performance Management

• To collect and compile network statistics periodically, and to analyse the statistics collected. The network performance results together with recommended solution to improve network performance, if required, are to be provided to the user;
• To track the performance in terms of the Reliability, Availability and Maintainability (RAM) of the various sub-systems with MA. Such task includes tracking the response time and turnaround time of the MA upon activated;
• To recommend to the user necessary actions to be taken to enhance the performance of the sub-systems;
• To assess and decide on the need to fine-tune the sub-systems based on the performance results submitted and recommend technical solutions to the user.

Security Management

• To ensure that all components of the sub-systems located at NOC (NMTs, equipment of all sub-systems, equipment rooms, etc.) are physically secured according to the security guidelines set out by the user;
• To monitor the sub-systems against any unauthorised network access and to track down for such unauthorised access to the network.
• To perform periodical change in password access control to the sub-systems according to the IT security requirement;
• To desensitise system terminal equipment;
• To reload terminal software;
• To monitor the overall security of the system and to report any possible breach to the user;
• To recommend to the user the necessary actions to be taken against any unauthorised network access;
• To assist the user in safeguarding and restricting access to all the security related information;
• To plan and recommend to the user the periodical change in password access control for the sub-systems;
• To assist the user in system security keys renewal;
• To assist user in tracking the loss of system user terminals.

Project Support

• To assist the user in project planning and to provide network operations advices to the user’s project team;
• To assist the user in conducting verification tests/trials during project run-in phase;
• To perform network and new services configuration;
• Put to service new system user terminals.

Consultancy Services

• To provide consultancy services in technical and tactical operations of the sub-system;
• Study and analyse in detail the sub-systems on the business continuity planning;
• Support the user in the ad-hoc studies on the network capacity and capabilities.

General Support Management

• To advise and support the user in the planning and execution of special operations that involves allocation, configuration and deployment of system resources.
• To formulate network recovery procedures in response to all possible failure scenarios for approval by the user. Such failure scenarios include example like network degradation on fallback modes and the total failure of the main NOC site which necessitates the need to relocate operations to the alternate site. The network recovery procedures when approved by the user shall be constantly improved, updated and re-approved through the conduct of periodical exercises and validations;
• To assist the user in carrying out retrieval of logs;
• Support the user on site and monitor the network performances during major events;
• To assist the user to report any missing system end-user terminal (reported by end-user) to the user to terminate the service and to submit a report.

User Equipment (UE) Management

• To confirm failures or faults in the reported equipment;
• To ensure that all relevant data in the equipment are removed and perform software and content management if it is not done adequately;
• To save equipment configuration and settings especially for faulty equipment;
• To secure delete or remove configuration and data within the faulty equipment;
• To clone equipment configuration from one equipment to another;
• To update or restore firmware and software in the equipment physically;
• To perform remote wipe of confirmed faulty equipment;
• To consolidate repaired UE and provide updated software or apply patches before returning to user.

Application Management

• To escalate to application vendors for Level 2 support.
• To provide Level 1 software support and basic application trouble shooting, consisting of: Version update, Reinstallation, Cache clearing, User Frequent Asked Questions (FAQ), User registration check, Hardware requirement check, To provide Level 1 backend i nfrastructure support, consisting of:Server status check & Connectivity check.

A little about you:

• Diploma in Computer Engineer/Electrical and Electronic Engineering or equivalent
• Comfortable with 12 hours rotating shift work including weekends and public holidays. Standby duties are also required
• Comfortable to be based at users' site(s)
• Able to work well under pressure especially during an outage or emergency
• Able to work in a team and with external stakeholders
• Experience in a Control Centre will be a plus
• Knowledge in any domains or software listed below will be an advantage:
• - DC operation – Splunk, SolarWinds, operational process, setting up, Standard Operating Procedures (SOP), Business Continuity Plan (BCP) SOP,
• - Systems – VMware, Nutanix, MS AD, MS servers, tape backup, Hyper V.
• - Security – Cisco, VPN, Symantec, RSA, CA, Palo Alto, familiar with IM8, ISM, CISSP.
• - Networking – L2 & L3 switches, networking design, minimum CCNA, CCNP is a plus
• Only Singaporeans need apply
  

This is a 12 months contract assigned to our client

Work Location : To be confirmed

Salary Range : $5,000-$7,500

Job Description

As an Entry-Level Infra Tech Support Practitioner, you will be responsible for the day-to-day IT Infrastructure Operations.

Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.

1. Provide technical support for IT infrastructure operations.

2. Ensure that the IT infrastructure is running smoothly.

3. Collaborate with the team to ensure that the project is completed successfully.

4. Troubleshoot and resolve any issues that arise during the project.

5. Ensure that all work is completed within the project timeline.

6. Provide support to the team and ensure that the IT infrastructure is running smoothly.

Top 3 Mandatory skills

1. IT Cloud Infrastructure Operations

2. Full Stack experience (NodeJS, ReactJS)

3. AWS Cloud administrative skills

Certifications

1. AWS Developer associate

2. AWS Administrator SysOps certified

Skills which are good to have / optional

1. Service management

2. DevOps pipeline understanding

3. System integration background

4. Incident Management

5. Problem Management

We are seeking a Technical Solutions Specialist (Marine Communications) to join our team and provide exceptional technical support and customer solutions in our Maritime telecommunication solutions provided to the commercial marine and offshore vessels. In this hybrid role, you will combine your technical expertise with your customer-centric approach to ensure a seamless experience for our marine customers. As a Technical Solutions Specialist, your responsibilities will include:

• Working with customers to understand their networking requirements and propose network design and equipment to meet the requirements.
• Engaging with customers to understand their technical issues, inquiries, and requirements.
• Troubleshooting and resolving complex technical problems by utilizing your in-depth marine telecommunications knowledge and analytical skills.
• Providing step-by-step guidance and clear instructions to customers on how to resolve technical issues independently or with remote assistance.
• Collaborating with members of cross-functional teams, including service engineers, product managers, and customer service executives, to escalate and resolve issues that require deeper technical expertise.
• Documenting customer interactions, including the details of technical issues, troubleshooting steps taken, and resolutions provided, in a clear and concise manner.
• Building and maintaining strong relationships with customers, ensuring their satisfaction, and proactively identifying opportunities for improvement.
• Managing customer expectations, setting realistic timelines for issue resolution, and following up to ensure successful outcomes.
• Involving in the planning and assigning standby shift duties for network support team, as well as performing shift duties as required.
• Any other ad hoc tasks required for business needs.

Qualifications:

• Diploma in Information Systems, any relevant field or equivalent practical experience.
• Proven experience in a technical support role, preferably in a customer-facing capacity.
• Strong technical aptitude and ability to quickly learn and understand on systems in the Marine IT networks (LAN setup, switches and routers settings, firewall settings etc)
• Excellent problem-solving skills, with the ability to analyze and resolve technical issues efficiently.
• Outstanding communication and interpersonal skills, with the ability to explain technical concepts to non-technical customers in a clear and concise manner.
• Customer-focused mindset and a passion for delivering exceptional customer experiences.
• Ability to work independently, prioritize tasks effectively, and handle multiple customer inquiries simultaneously.
• Experience with CRM systems, ticketing systems, and remote support tools is preferred.

• Ongoing, full-time position
• Generous SCHCADS Award Salary on offer - SCHCADS Level 8.1 $120,331.12
• Convenient inner-city location
• Exciting new role

About the Organisation

Djirra is an Aboriginal Community Controlled Organisation with over 20 years’ experience accompanying Aboriginal and Torres Strait Islander women, and their children, on their individual journeys. We find solutions through Aboriginal and Torres Strait Islander women sharing their stories, journeys, and experiences. Djirra celebrates women’s strength and resilience. We are committed to a future without family violence.

We deliver holistic, culturally safe, specialist family violence support, legal services and case management, alongside cultural and wellbeing workshops, and programs. Our services have state-wide reach, touching every part of Victoria to meet the needs of Aboriginal and Torres Strait Islander women. Self-determination is the foundation of everything we do.

Djirra amplifies the voices of Aboriginal and Torres Strait Islander women. We advocate for system-wide change to improve access to justice, eliminate systemic violence, and strengthen women’s resilience.

We are an active member of the National Family Violence Prevention and Legal Services Forum, the peak body for Aboriginal and Torres Strait Islander people who are experiencing or at risk of family violence.

About the Role

Reporting to the Director, Strategy and working closely with the Office of the CEO, your primary objective is to develop and execute the entire strategic communications strategy which will include external communications (80%) and internal communications (20%). This is a strategic and hand-on opportunity.

You will manage the annual communications calendar and develop and oversee implementation of communications plans and content to ensure key messages are developed across both external and internal audiences. A key focus is external communications and you will source, write and publish positive stories in a variety of channels including social media and the website, as well pitching to the media to secure for this purpose-driven brand support for its key priorities set out in the Strategic Plan 2023 - 2028.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Applications will close midnight Sunday 11 February 2024, or as soon as a suitable applicant is found.

Please do not hesitate to contact Teresa Kyprianou, HR Advisor on hr@djirra.org.au for a confidential discussion if you would like further information.

• A Working with Children Check Card
• A National Police Check
• A relevant tertiary qualification in Journalism, Communications or Public Relations, ideally at Masters level.

• Attractive salary packaging options (including meals and entertainment)
• Generous leave provisions apply and annual leave loading

• Employee Assistance Program with supportive, confidential counselling for personal and work concern
• Access to company vehicles for any work related travel
• Cultural awareness training in both formal and informal settings is provided
• Conveniently located in Collingwood near public transport and nearby to some great cafes, restaurants, and the Smith St shopping precinct

This is a 12 months contract assigned to our client

Work Location : To be confirmed

Salary Range : $5,000-$7,500

Job Description

As an Entry-Level Infra Tech Support Practitioner, you will be responsible for the day-to-day IT Infrastructure Operations.

Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.

1. Provide technical support for IT infrastructure operations.

2. Ensure that the IT infrastructure is running smoothly.

3. Collaborate with the team to ensure that the project is completed successfully.

4. Troubleshoot and resolve any issues that arise during the project.

5. Ensure that all work is completed within the project timeline.

6. Provide support to the team and ensure that the IT infrastructure is running smoothly.

Top 3 Mandatory skills

1. IT Cloud Infrastructure Operations

2. Full Stack experience (NodeJS, ReactJS)

3. AWS Cloud administrative skills

Certifications

1. AWS Developer associate

2. AWS Administrator SysOps certified

Skills which are good to have / optional

1. Service management

2. DevOps pipeline understanding

3. System integration background

4. Incident Management

5. Problem Management

As the Head of Communications in Japan, you will play a critical role in driving the way we communicate about Wolt to the media, as well as our stakeholders, including courier and merchant partners. You will own communications for Wolt for all of Japan, create compelling local narratives that support our business in Japan, as well as react to ongoing opportunities. You will report to the VP of Comms & PR who is based at Wolt HQ in Helsinki, Finland. You will work most closely with the General Manager of Japan as well as the local marketing, sales and operations teams. You will also ensure that internal stakeholders stay updated about the Japanese business. You will be a key member in both the Central Communications and the team in Japan.

Responsibilities & Duties 

• Plan and execute proactive communications efforts on both owned and earned (corporate) channels in Japan. 
• Handle in-bound media requests. 
• Spot opportunities for proactive PR.
• Coach and advise local spokespeople for encounters with the media. 
• Advise in social media strategy and at times handle posts and comments.
• Coordinate information flow across our organization.
• Provide expert advice and strategic counsel in crisis situations in Japan.
• Develop great written materials (e.g. press releases, blog posts, Q&A’s, social media posts and more) for internal and external use. 
• Continuously communicate with internal and external stakeholders.  
• Own the relationship with the local external PR agencies. 
• Build and maintain strong relationships with key media contacts
• Act as a point-of-contact for media and event enquiries. 
• Produce supportive assets as needed, for example by sourcing photographers or videographers. 
• Project lead initiatives that strengthen our brand.

Responsibilities

Design and development of end-to-end product testing plan which includes functional, integration & performance testing.
Execute manual and automated test cases and report results.
Coordination with the development team(s) on the test automation strategy.
Roll out QA automation capabilities within teams by working with the platform, development, product QA and product management to align with application modules and user cases.
Drive innovation and streamline the overall QA process.
Research new tools, technologies, and testing processes to improve the overall QA process.
Implement new testing methodologies where applicable.
Develop standards and procedures to determine product quality and release readiness.
Ensure test cases and plans are documented.
Ensure all test progress and results are documented.
Ability to work as part of a team.
Responsible for managing the scrum process with the coordination of the scrum team in Agile methodology.
Arrange daily stand-up meetings, and facilitate/schedule sprint meetings.
Drive release planning, monitor change in the product development scope, and ensure development activities are aligned with the product priorities.
Manage QA Infrastructure including virtual machines and environments.

Required Experience

Bachelor’s degree in software engineering or computer science, or equivalent experience.
4+ years of experience in software quality assurance.
Knowledge of various QA methodologies.
Experience in .Net, Microsoft Team Foundation Server(TFS), Microsoft Test Manager(MTM), and Microsoft Projects. C# coding skills would be an added plus.
Experience in Visual Studio enterprise and source code management using Git and TFS.
Experience in automation testing and tools/frameworks such as Selenium, Appium, etc.
Experience in testing mobile applications (Xamarin Android & iOS).
Experience in testing desktop applications on Windows & MacOS platforms.
Experience in Non-functional testing viz integration & performance testing; experience with relevant tools like JMeter/JProfiler/JQuery etc. would be an added plus.
Knowledge of Agile development processes, best practices & scrum-relevant frameworks like Jira, Kanban, etc.
Excellent organizational skills and attention to detail.
Excellent written and verbal communication skills.

2. SKILLS
GitPerformance TestingAutomation Testing.NETSoftware Quality AssuranceScrumSoftware EngineeringAgileTest CasesTest AutomationJIRAAttention to DetailSoftware TestingWindowsMobile ApplicationsSeleniumC#AppiumAgile Development

More About the Role:
NGEN at Leidos currently has an opening for a Communications Network Engineer - Transport Delivery position. This is an exciting opportunity to use your experience helping the NGEN mission.  NGEN-R is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of NGEN-R, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. The Position involves extensive knowledge of network communications, architecture, security controls and configuration.

Candidates for this position are highly motivated and have working knowledge of network operations, fault diagnosis, repair, installation, configuration, cabling, passive infrastructure, troubleshooting, project execution, and COMSEC Operations, as well as the ability to follow detailed policies and procedures. The ability to work in a dynamic, team-oriented, fast-paced and mission-focused environment is a must.

What You'll Get to Do:
•Works as a Transport Delivery-focused Network Engineer on a team responsible for BAN/LAN/WLAN/WAN/Crypto Network Engineering, troubleshooting, repair, installation, cabling, configuration, implementation, and integration of current and future NGEN-R network architectures as per approved processes and procedures.
•Documents work activities/details per established tools and processes; maintains accurate site and project documentation.
•Creates and updates network architecture diagrams, configuration bundles, and reviews implementation plans for accuracy prior to implementation.
•Initiates software upgrades and changes to the NGEN-R system and communications infrastructure as prescribed by Domain Architects and Engineers.
•May perform maintenance, troubleshooting, repair, and removal/replacement of faulty hardware using SOPs, TTPs, work instructions, vendor guidance, and other documented processes and procedures.
•Interfaces with the Network Operations Center (NOC) as required in support of incident troubleshooting and restoral.
•Supports network configuration/asset management activities, manages configuration drift, and accurately creates or modifies network documentation to reflect the as-is and/or to-be environment.
•Supports Cybersecurity requirements and implementation of security controls (STIG compliance).
•Coordinates network upgrades and planned maintenance activities with NGEN-R Program and customer stakeholders.
•Performs monitoring (health and status) of network systems and proactively identifies potential issues before they impact users; recommends and/or applies corrective actions to mitigate network issues.
•Position may require local area and/or overnight travel by car or air to assigned locations to conduct operations focused activities i.e. break/fix, COMSEC support, etc.

You'll Bring These Qualifications:
•Bachelor's degree in relevant field preferred with 5+ years of overall related experience (4 additional years of experience may be substituted for a Bachelor’s degree at the hiring Manager’s discretion).
•Must be U.S. Citizen and currently possess an active Secret clearance.
•Must have current IAT Level II Certification: Comp TIA Security+ CE.
•Must have current Network Vendor Associate Level Certification is required (i.e. Cisco CCNA, Juniper JNCIA, etc…).
•Ability to be scheduled to work, or be called in to work during off hours and weekends to meet customer mission support requirements.
•5+ years’ experience troubleshooting complex routing and switching issues.
•5+ years’ experience configuring switches, routers, network appliances, WAN acceleration devices.
•Experience with multiple vendor routing, switching or wireless product lines.
•Strong understanding and in-depth knowledge of TCP/IP network/subnet addressing.
•Ability to work independently or in a team environment to resolve technical issues in a dynamic environment.
•Ability to travel up to 25% including possible OCONUS travel.
•Customer service experience.

These Qualifications Would be Nice to Have:
•Top Secret Security Clearance.
•MPLS experience.
•DevOps, CI/CD experience.
•Scripting experience (i.e. Python, etc…).
•Automation experience (i.e. Ansible, Puppet, Chef, etc…).
•SDN/SD WAN experience.
•Professional or Expert level vendor certifications.
•ITIL certifications.

•Experience configuring Cisco devices to include but not limited to 3xxx, 4xxx, 8xxx, 9xxxx.
•Experience configuring VTP, STP, QOS, OSPF, BGP, MPLS.

Pay Range: $40 - $50 Hourly Rate.

Pay Range:

Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

We are seeking to hire a skilled and committed individual to help with the software development of our current projects.

Responsibilities:

- To participate in the requirement gathering, design and development

- To develop programming codes, identify and resolve issues

- Perform application development and enhancement

- To lead the development team for system implementation

- To participate in system integration testing, user testing support, performance testing, etc.

- Produce specifications and user documentation on software applications being developed

- Provide day-to-day support on major system applications

- Continuous improvement to processes and practices with new ideas, concepts, methods and technologies.

Requirements:

- Higher diploma or above in Computer Science, Computer Engineering, Information Technology and or related disciplines

- Experience working on a variety of software development projects

- Solid experience in application design and development on ASP.Net, C#.Net, MS.Net, VB.Net, VB6, SQL server, Oracle

- Good communication skills in English and Chinese for interaction with Head Office and overseas Chinese speaking customers

Preference will be given to candidate who is able to start work immediately or within short notice

Job title: Assistant Director of Communications and Engagement Responsible to:Director of Communications and Engagement Accountable to:Director of Communications and Engagement Band:8D 1.Job Summary JOB SUMMARY This role will play a key role in NHS North West London and the North West London Integrated Care System (ICS), leading communications and engagement. The team will deliver a complete communications service on behalf of NHS North West London and the NW London ICS, including: Strategic communications and engagement advice and planning Stakeholder management Proactive and reactive media management Department of Health, MP, council and stakeholder briefings Internal communications Resident involvement, engagement and equalities Freedom of Information requests Website management and corporate publications Branding and corporate identity for the Integrated Care System. The post holder will also lead engagement for the ICS across NWL and be professionally accountable for borough level engagement. KEY RESPONSIBILITIES The Assistant Director of Communications is a critical member of the senior team both within the communications directorate and within the North West London ICS. The postholder will: Lead as the expert; driving the communications and community engagement strategy supporting NHS and social care improvements across North West London Ensure effective co-production throughout the directorate Engage with key strategic regional and national policy makers to inform development of strategy and policies Develop and champion both internally and externally new initiatives or projects within the Directorate to drive awareness and understanding Provide relevant expertise of best practice, regulatory requirements and learnings from other NHS and public sector communication and engagement programmes Build and maintain good working relationships with a broad range of internal and external stakeholders, including service users Manage the ICS Communications Leads (2) and the Internal Communications Manager and be responsible for their annual appraisal and development. Deputise for the Director of Communications and Engagement. 2Key responsibilities 2.1 Community and stakeholder involvement Lead community involvement and engagement, including line management of the involvement function. Lead on development and publication of regular insight reports, sharing what people and communities are telling us about our services. Manage contracts and relationships with external providers relating to public and community involvement (e.g. the voluntary sector) Oversee responses to ministerial briefings, PQs, MQTs and OSC requests Build and maintain key relationships including NHS provider trusts, local authorities, Healthwatch, the voluntary sector and other public services services Develop strategic alliances with partner agencies to share best practice and work together to improve communications functions across the health and social care economy and beyond. Ensure a best practice approach to public and stakeholder engagement. 2.2 External communication Develop a strategy for proactive positive communications and reputation management around local improvements across integrated care, mental health, primary care, service reconfiguration and other projects as required Establish and communicate the key messages and objectives of NW London in order to promote a consistent message. Responsible for communicating highly sensitive, complex and contentious information to a wide variety of individuals and groups, such as the media, public involvement and third sector representatives, senior managers, Trusts, Local Authorities and CCGs. Develop clear working processes and a workflow plan for the Communications and Engagement team. Plan, develop and implement public education campaigns regarding service changes and behaviour change. Ensure the development and maintenance of an effective and relevant website to support the work of the CCG/s and the ICS Commission and deliver relevant, high quality, accessible and timely publications for diverse audiences which effectively support, promote and raise awareness of the improvements in North West London. Oversee responses to media and Freedom of Information requests as required. 2.3 Internal NHS relations Work in partnership with local borough-based teams across NHS NW London. Ensure the development of strong working relationships with all levels of the NHS including developing and maintaining relationships with Department of Health, NHS England, NHS England (London) and the Trust Development Authority Provide high quality, timely specialist advice on corporate, internal and online communications to the Executive Team, ICS and workstream leads Facilitate and support the development of communication networks within the geographical locality that span health and social care organisations. Oversee internal communications across NHS North West London, including managing the Internal Communications Manager. 2.4 Media relations Build and maintain relationships with regional, national and trade media ensuring the provision of effective, timely and responsive media relations to ensure balance in all media coverage Brief key spokespeople to ensure the organisation is represented appropriately in its communications with the media Oversee the provision of an effective press office function which gives accurate and timely responses to media enquiries and monitor media coverage to identify weak areas and develop and maintain strong areas Ensure that there is 24/7 communications support to deal with urgent press enquiries. 2.5 Stakeholder involvement Oversee the relationship with, work programme of, and papers submitted to the NW London Joint Health Overview and Scrutiny Committee Oversee responses to ministerial briefings, PQs, MQTs and OSC requests Build and maintain key relationships include the media, MPs, Local Authorities and other ambulance and emergency services Develop strategic alliances with partner agencies to share best practice and work together to improve communications functions across the health and social care economy and beyond. Ensure a best practice approach to public and stakeholder engagement. 3. Functional responsibilities 3.1 Operational Link with managers and members of other workstreams to address inter-dependencies and ensure alignment Represent the organisation in sensitive and political situations, delivering difficult messages where required to high-level audiences and members of the public Accountable for developing and delivering strategy, promoting innovation and supporting operational excellence around communications, engagement and co-production in the organisation Support all workstreams and inputting into wider ICS strategy. 3.2 Financial & physical resources Accountability and sign off for all projects and initiatives Constantly strive for value for money and greater efficiency in the use of budgets Manage the communications and engagement budget to ensure a planned, managed and balanced budget is maintained. 3.3 Staff management Manage, motivate and develop staff within the team to ensure that they are able to deliver the responsibilities of the team. Recruit as necessary and performance manage a team that delivers a range of tasks within a matrix structure in a challenging environment. Manage ICS Communications Leads and Internal Communications Manager. Ensure the provision of regular supervision, objective setting, appraisal and personal development plans to all direct reports and their staff 3.4 Research & development Incorporate research in all strategies to ensure continuous learning and improvement within communications, engagement, equalities and the NW London EPIC programme. Analyse strategy implementation, monitor and evaluate to ensure that communications, engagement, equalities and co-production through public involvement programme leads to positive changes and modernisation within service delivery. Draw from experience and expertise of other NHS and public sector organisations. As appropriate, undertake evaluation of the views of key audiences, including service users and members of the local population, in order to continually improve on our reputation and impact of our work programmes. 4. Operational Responsibilities 4.1 Planning and Organisation Accountable for developing and owning the operational strategy Develop plan for the delivery of the roles responsibilities including identifying interdependencies, managing risks, determining resource requirements and building in contingency where necessary Be a senior leader in the Directorates strategic planning process and delivery of priorities, managing consequential adjustments to activities responsible for as required.

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

We are looking for a field engineer to inspect infrastructure and conduct research on-site in order to solve problems quickly.
For this job, you need to have an engineering degree /Diploma and be familiar with the technical aspects of machines, equipment, and technology used in different field projects. You should be an excellent problem-solver and be able to manage crises when they arise.
If you meet these requirements, and you’re also a superb communicator, we’d like to meet you.
Duties may include.
Communicate with clients to determine needs and explain complex issues
Conduct research and studies on site
Manage field activities and implement engineering designs
Diagnose construction or machinery problems
Resolve malfunctions or other crises when they arise
Oversee repairs and technical improvements
Install new systems and technology
Inspect and test material and machinery for safety
Ensure proper maintenance of onsite equipment
Supervise and direct onsite crew (e.g. technicians)
Draft and submit reports
Required Qualification: Degree/Diploma
Experience:
• Previous experience as a field engineer or similar role
Well-versed in technical aspects of field projects, including machinery and equipment
Understanding of safety guidelines
Attention to detail
Outstanding communication skills
An analytical mind and strong problem-solving ability
Ability to work in adverse weather and occasional overtime and weekends
Diploma /Degree in Engineering, Computer Science, or similar field• Ability to speak one or more Asian languages is highly desirable
Australian Citizen/ Australian Permanent Resident is preferable.

This is a 12 months contract assigned to our client

Work Location : To be confirmed

Salary Range : $5,000-$7,500

Job Description

As an Entry-Level Infra Tech Support Practitioner, you will be responsible for the day-to-day IT Infrastructure Operations.

Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.

1. Provide technical support for IT infrastructure operations.

2. Ensure that the IT infrastructure is running smoothly.

3. Collaborate with the team to ensure that the project is completed successfully.

4. Troubleshoot and resolve any issues that arise during the project.

5. Ensure that all work is completed within the project timeline.

6. Provide support to the team and ensure that the IT infrastructure is running smoothly.

Top 3 Mandatory skills

1. IT Cloud Infrastructure Operations

2. Full Stack experience (NodeJS, ReactJS)

3. AWS Cloud administrative skills

Certifications

1. AWS Developer associate

2. AWS Administrator SysOps certified

Skills which are good to have / optional

1. Service management

2. DevOps pipeline understanding

3. System integration background

4. Incident Management

5. Problem Management

We would like to invite independent and self-motivated individual who has keen interest in contributing to the growth of a trusted environment and consumer confidence for Singapore’s data economy and enhance Singapore’s international standing as a trusted data hub to join the Data Innovation & Protection Group.

The individual is required to assist with formulating technology-related policy positions to support the Personal Data Protection Act (PDPA) as well as supporting technical implementations for data innovation projects and reviewing ICT systems for enforcement of the PDPA. The former includes assessing emerging technologies and potential data protection concerns, developing technology guidance for organisations to facilitate compliance with the PDPA and ensure a robust, forward-looking data protection regime that safeguards individuals’ interests while enabling legitimate and innovative uses of data and emerging technologies.

Responsibilities:

• Lead/Support research and studies on key local/global emerging data-related technology trends and developments, global regulatory developments for these technologies and good practices/concerns relating to data protection and innovation which may have policy implications on Singapore’s data strategies and protection framework.

• Lea/Support the formulation, review and update of technology-related policy positions, frameworks, advisory guides, strategies and other related resources relating to data innovation and the protection of personal data.

• Lead/Support consultations with key stakeholders (public, industry, government agencies) on technology-related policy positions and address stakeholders’ feedback in the review and formulation of these policies.

• Support collaborations in intra-agency and inter-agency development of technical projects, ICT security guidelines, publications, and training material pertaining to data protection and innovation.

• Conduct ICT security review and assessment, and provide technical consultancy to support PDPC’s data breach investigations and prosecution of non-compliance to the PDPA

• Collaborate with foreign data protection authorities (DPAs) or relevant government/public agencies on matters relating to technology-related data protection policies.

Requirements: 

(A) Academic

• At least a bachelor’s degree in relevant technical, law and/or public policy disciplines such as Engineering, Computer Science, Economics, Political Science, Public Administration or Law.

• Professional certification in data forensics, data analytics, data protection, cybersecurity will be an advantage

(B) Experience

• At least 3 to 7 years of experience in public policy making, policies and/or IT governance roles. Regulatory or legislative development experience in the government relating to emerging technologies will be an added advantage.

• Good understanding of local and international standards on data protection technologies, information security and digital forensics

• Good understanding of emerging and data-related technologies e.g. ad-tech, Artificial Intelligence, data analytics, IoT and blockchain etc.

• Experience in development or deployment of emerging and data-related technology applications, e.g. ad-tech, Artificial Intelligence, data analytics, IoT and blockchain would be an advantage.

• Some experience and understanding of international laws and diplomacy would be advantageous.

(C) Other Key Areas of Consideration

• Self-motivated individual with high degree of personal initiative, flexibility and positive attitude to adapt to dynamic scope of activities.

• Keen interest to self-learn and keep up to date with development of emerging technologies.

• Ability to effectively interact with key stakeholders and other internal or external teams.

• Strong analytical skills with ability to pick up general knowledge of new technologies.

• Excellent writing and communication skills, ability to write clearly and concisely.

• Ability to work independently and as a team player.

Position offered will be commensurate with experience.

Only shortlisted candidates will be notified.

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