Total 10 Senior Executive operations advisor job vacancies in Malaysia

Job Description

• Accurately process orders from customer.
• To provide superb customer service and support.
• To resolve inquiries from customer promptly and smoothly in professional service attitude.
• Attend to incoming call volume and attend to non-voice work such as emails and social media interaction from customers.
• Complete the daily operations from frontend, backend, call center including follow-up on customer issue/ feedback and redirecting query to other department (if any) for speedy resolution.
• Good understanding of company operations, policies and procedures and online system. Ensure that work are maintained and aligned to the company’s guideline.
• Maintains and accurately update customer’s feedback, issue and resolution.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow-up to ensure resolution.
• Maintain a good relationship with the customer and able to take ownership & proactively helping on customer needs
• Accurately and diligently process all incoming related documents.
• Ensure all other related duties as directed by superior is completed in the most effective and efficient manner.
• Proactive attitude, disciplined, organized, pay attention to details and able to multi-task
• Willing to work overtime and flexible hours as requested/required.
• Work independently with minimum supervision.
• Proactive in feedback to superior from time to time on the operations or system challenge.
• To perform other job assignments that may be required by company from time to time.

Perks & Benefits

• Annual leave
• Personal development opportunities

Duties & Responsibilities:

The Cafeteria Operations Manager is responsible for overseeing the day-to-day operations, ensuring smooth service delivery, and achievers sales target. This role involves managing vendors, optimizers customer experience and driving sales performance through effective strategies and operational excellent.

• • Diploma in Business, Hospitality or related field.
  • Proven experience in Cafeteria / Food Court
  • Min 03 years of working experience in supervisory role
  • Strong understanding of sales & revenue management.
  • Excellent organizational and multitasking skills.
  • Strong interpersonal and communication skill and able to manage staff.
  • Proficiency in using POS systems, sales tracking tools and Microsoft office
  • Ability to work flexible hours.

Working Place & Working Hours: 

Monday to Friday ( 7am - 5pm )

Monash University Malaysia

Jalan Lagoon Selatan, 47500 Bandar Sunway, Selangor Daryl Ehsan.

Job Types: Full-time, Permanent

Pay: RM3,800.00 - RM 4,000.00 per month

Benefits:

• • Free parking
  • Maternity leave
  • Meal provided
  • Parental leave

Schedule:

• • Day shift
  • Monday to Friday

Supplemental Pay:

• • Commission pays

Education:

• • Diploma/Advanced Diploma (Preferred)

Duties & Responsibilities:

The Cafeteria Operations Manager is responsible for overseeing the day-to-day operations, ensuring smooth service delivery, and achievers sales target. This role involves managing vendors, optimizers customer experience and driving sales performance through effective strategies and operational excellent.

• • Diploma in Business, Hospitality or related field.
  • Proven experience in Cafeteria / Food Court
  • Min 03 years of working experience in supervisory role
  • Strong understanding of sales & revenue management.
  • Excellent organizational and multitasking skills.
  • Strong interpersonal and communication skill and able to manage staff.
  • Proficiency in using POS systems, sales tracking tools and Microsoft office
  • Ability to work flexible hours.

Working Place & Working Hours: 

Monday to Friday ( 7am - 5pm )

Monash University Malaysia

Jalan Lagoon Selatan, 47500 Bandar Sunway, Selangor Daryl Ehsan.

Job Types: Full-time, Permanent

Pay: RM3,800.00 - RM 4,000.00 per month

Benefits:

• • Free parking
  • Maternity leave
  • Meal provided
  • Parental leave

Schedule:

• • Day shift
  • Monday to Friday

Supplemental Pay:

• • Commission pays

Education:

• • Diploma/Advanced Diploma (Preferred)

Duties & Responsibilities:

The Cafeteria Operations Manager is responsible for overseeing the day-to-day operations, ensuring smooth service delivery, and achievers sales target. This role involves managing vendors, optimizers customer experience and driving sales performance through effective strategies and operational excellent.

• • Diploma in Business, Hospitality or related field.
  • Proven experience in Cafeteria / Food Court
  • Min 03 years of working experience in supervisory role
  • Strong understanding of sales & revenue management.
  • Excellent organizational and multitasking skills.
  • Strong interpersonal and communication skill and able to manage staff.
  • Proficiency in using POS systems, sales tracking tools and Microsoft office
  • Ability to work flexible hours.

Working Place & Working Hours: 

Monday to Friday ( 7am - 5pm )

Monash University Malaysia

Jalan Lagoon Selatan, 47500 Bandar Sunway, Selangor Daryl Ehsan.

Job Types: Full-time, Permanent

Pay: RM3,800.00 - RM 4,000.00 per month

Benefits:

• • Free parking
  • Maternity leave
  • Meal provided
  • Parental leave

Schedule:

• • Day shift
  • Monday to Friday

Supplemental Pay:

• • Commission pays

Education:

• • Diploma/Advanced Diploma (Preferred)

Responsibilities

To support our exponential growth and expansion plan, we are looking for dynamic and committed individuals to fill the following vacancies:

• Promote and sell the company’s range of products to business partners and customers.
• Customer relationship management includes attending to consumer needs, concerns & complaints; and to provide general health knowledge on a timely manner.
• Provide nutritional consultation and product recommendations to customers, including health talks and events.
• Build & maintain good loyal relationship with new and existing customers
• To assist on ad-hoc events as and when required
• Collaborating with other product Advisor, Telemarketer and Marketing Departments to achieve common goals
• Giving talk/ presentation on company’s products to doctors, pharmacists, retailers and product advisors

Requirements

• Candidate must have at least a SPM/STPM/Diploma qualification
• Self-motivated to earn more income and enthusiastic
• Friendly, warm and outgoing personality
• An opportunity seekers and willing to take risks.
• Have good verbal communication skills
• Possess a valid driving license
• Required basic Microsoft skill
• Able to speak in English, Mandarin & Bahasa Malaysia
• Available Vacancies (KL & Johor)

Benefits

• Attractive basic salary based on experience
• Monthly sales commission based on individual sales achievement
• Group hospitalisation and medical insurance (including spouse)
• Regular training opportunities
• Higher EPF after employment confirmation

職責

為了支持我們的指數增長和擴張計劃，我們正在尋找充滿活力和忠誠的個人來填補以下職位空缺：

• 向業務合作夥伴和客戶推廣和銷售公司的產品系列。
• 客戶關係管理包括專注於消費者的需求、疑慮和投訴；及時提供一般健康知識。
• 為顧客提供營養諮詢和產品推薦，包括健康講座和活動。
• 與新舊客戶建立並維持良好的忠誠關係
• 根據需要協助臨時活動
• 與其他產品顧問、電話行銷人員和行銷部門合作以實現共同目標
• 向醫生、藥劑師、零售商和產品顧問進行有關公司產品的演講/演示

要求

• 候選人必須至少擁有 SPM/STPM/文憑資格
• 自我激勵以賺取更多收入並充滿熱情
• 個性友善、熱情、外向
• 一個尋求機會並願意承擔風險的人。
• 具備良好的口語溝通能力
• 擁有有效的駕駛執照
• 所需的基本 Microsoft 技能
• 能夠說英語、華語和馬來語
• 可用職缺（吉隆坡和柔佛）

好處

• 基於經驗的有吸引力的基本工資
• 依個人銷售業績每月銷售佣金
• 團體住院及醫療保險（含配偶）
• 定期培訓機會
• 就業確認後更高的EPF

⚠️ Job Responsibilities :

✅ Take charge of daily operational matters of the atrium and ensure smooth operations flow

✅ Assist the Outlet Manager on projects related to atrium

✅ Uphold and enforce Company’s Rules & Regulations, as well as to ensure compliance to government regulations

✅ Supervise on the operational effectiveness & service standards of Tenants and Cleaners

✅ Prompt follow-up and working alongside with Tenants and Cleaners on various requests / promotion campaigns

✅ Conduct routine outlet Hygiene Checks and Inventory Checks

✅ Maintain good standards of outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff

✅ Point-of-contact for external contractors or suppliers

✅ Propose and implement innovative work-related processes

✅ Prepare daily and monthly reports on outlet operations; and

✅ Any other duties as assigned by your Superior

Perks & Benefits

• Performance Bonus
• Allowance (Meal, transportation, & etc.)
• Att Incentive
• Sales Incentive
• Medical & Dental insurance
• Open culture
• Personal development opportunities
• Paid training and development
• Staff Discount
• Birthday Token

Job Description:

• Quality Assurance Reviews: Conduct weekly quality checks on onboarding agents’ performance and provide coaching based on quality assessment results.
• Reporting and Documentation: Prepare clear and concise reports documenting findings from quality assurance review activities. Communicate these findings to relevant stakeholders and provide recommendations for remedial actions.
• Process Improvement: Collaborate with the onboarding teams to identify process inefficiencies and propose enhancements to streamline processes.
• Training: Assist in developing and delivering KYC training programs to employees across the organization to enhance awareness and understanding of KYC and customer experience.
• Process Understanding: Possess a comprehensive understanding of onboarding processes, regulations, and procedures, and apply this knowledge relevantly to the bank.
• Support: Serve as a point of contact for internal stakeholders and clients regarding back-end onboarding.

Job Requirements:

• Bachelor’s degree in a related field (or equivalent work experience).
• Knowledge of KYC frameworks and systems.
• Experience in conducting quality assurance reviews or audits within the financial or banking services industry.
• Excellent analytical skills with the ability to identify patterns, trends, and anomalies in data.
• Detail-oriented with exceptional documentation and report-writing skills.
• Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
• Ability to work independently and prioritize tasks to meet deadlines.
• Ability to work with a cross-functional team to coordinate desired output.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Smart casual dress code
• Annual leave, medical leave, birthday leave, etc

⚠️工作職責：

✅ 負責中庭的日常運作事宜，確保運作流程順暢

✅ 協助Outlet經理處理中庭相關項目

✅ 維護和執行公司的規章制度，並確保遵守政府法規

✅ 監督租戶及清潔工的運作成效及服務標準

✅ 及時跟進並與租戶和清潔工一起處理各種要求/促銷活動

✅ 進行例行的門市衛生檢查和庫存檢查

✅ 保持良好的門市整體美觀標準（食品/攤位展示）和員工的儀容標準

✅ 外部承包商或供應商的聯絡點

✅ 提出並實施創新的工作相關流程

✅ 準備分行營運的日報和月報；和

✅ 您的上級指派的任何其他職責

津貼和福利

• 績效獎金
• 津貼（餐費、交通費等）
• 關注激勵
• 銷售獎勵
• 醫療和牙科保險
• 開放文化
• 個人發展機會
• 有薪培訓和發展
• 員工折扣
• 生日令牌

Job Overview: We are seeking a dedicated Credit Operations Specialist to support the daily operations of loan processing and servicing within our financial institution. This role ensures efficient loan operations in alignment with our service level agreements.

Key Responsibilities:

• Oversee loan processing and servicing, including application review, approval, and disbursement, ensuring accuracy and completeness of loan documentation.
• Address and resolve customer inquiries and issues related to loan operations.
• Manage settlement and reconciliation of loan-related services.
• Drive improvement initiatives to enhance the efficiency of loan processing and develop long-term strategies for the loan operations function.
• Conduct reporting and analysis related to loan operations.
• Assist the Senior Manager during audits in related operational areas.
• Collaborate with the Senior Manager to identify and implement cost-cutting measures and automation.
• Provide support to team members and handle assignments and ad-hoc requests as needed.

Qualifications:

• Relevant tertiary qualification and/or recognized certifications appropriate to the role.
• Minimum of 3 years of experience in Loans/Credit functions within financial institutions, with a deep understanding of industry trends and common fraud modes.
• Proficiency in English (written and spoken) and Microsoft Office applications.
• Strong interpersonal, communication, and organizational skills, and an effective team player.

Perks & Benefits

• Nearby public transport
• Central location
• Smart Casual dress code
• Medical insurance
• Open culture
• Personal development opportunities