Total 9 Junior Executive office branch manager job vacancies in petaling jaya

Job Description

A Key Account Manager to create long-term, trusting relationships with our customers.  The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. 

Responsibilities includes:

• Developing strong relationships with customers
• Connecting with key business executives and stakeholders and preparing sales reports
• Answer client queries and identify new business opportunities among new & existing customers. 
• Liaise with cross-functional internal teams (including admin, purchasing, logistics, finance departments) to improve the entire customer experience. 
• Serve as the lead point of contact for all customer account management matters
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status 

Requirements and Skills:

• Proven work experience 
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization  
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills  Possess Own Transport Able to travel oversea 

Responsibilities:

• Design compensation and benefits packages.
• Coordinate in the performance review procedures (e.g. quarterly/annual evaluations).
• Implement effective sourcing, screening and interviewing techniques.
• Assess training needs and coordinate learning and development initiatives for all employees.
• Monitor HR department's budget.
• Act as the point of contact regarding labour legislation issues.
• Create and run referral bonus programs.
• Review current HR technology and recommend effective software.
• Measure employee retention and turnover rates.
• Oversee daily operations of the HR department.

Requirements:

• Proven work experience as an HR Executive, HR Manager or similar role.
• Experience with Human Resources Management Systems / Applicant Tracking Systems.
• Familiarity with full-cycle recruiting.
• Strong knowledge of labour legislation (particularly employment contracts, employee leaves and insurance).
• Demonstrable leadership abilities.
• Excellent communication skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport

職位描述

大客戶經理負責與客戶建立長期、信任的關係。客戶經理的職責是監督分配的客戶組合，從現有客戶中開發新業務並積極尋求新的銷售機會。

職責包括：

• 與客戶建立牢固的關係
• 與主要業務主管和利害關係人聯繫並準備銷售報告
• 回答客戶的疑問並在新舊客戶中識別新的商機。
• 與跨職能內部團隊（包括管理、採購、物流、財務部門）聯絡，以改善整個客戶體驗。
• 擔任所有客戶帳戶管理事宜的主要聯絡人
• 確保根據客戶的需求和目標及時、成功地交付我們的解決方案
• 向內部和外部利害關係人清楚傳達月度/季度計劃的進度
• 與現有客戶開發新業務和/或確定需要改進的領域以滿足銷售配額
• 預測和追蹤關鍵客戶指標（例如季度銷售結果和年度預測）
• 準備帳戶狀態報告

要求和技能：

• 已證明的工作經驗
• 具有溝通、展現和影響組織各級關鍵利害關係人的能力
• 擁有根據客戶需求提供以客戶為中心的解決方案的經驗
• 具有同時處理多個客戶管理專案的能力，同時保持對細節的敏銳關注 出色的傾聽、談判和演示能力
• 良好的口頭和書面溝通能力擁有自己的交通工具能夠出國旅行

• Answer and direct phone calls
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Order office supplies and research new deals and suppliers
• Maintain contact lists
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Act as the point of contact for internal and external clients
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
• Ad hoc task upon instructed 

Perks & Benefits

• Commission and bonus
• Company trips
• Medical insurance

Junior Product Manager - Core Products

At Silverlake MasterSAM, we believe that “A great product comes from real users”. We always listen to our customers and understand their problem areas because we always believe there is nothing that can beat the user’s real experience. Many of our successful innovations are the result of our attentiveness to customers’ quest for more effective solutions to tackle their IT security issues. We relentlessly pursue innovation to effect relevant and more practical solutions to our customers’ increasingly complex security problems – in the core area of privileged user access management.

This is an entry level position reporting to the Senior Product Manager to work on our core product which provides Privilege Access Management. Our team roles are constantly evolving as we grow, so be prepared for constant tweaks in roles and responsibilities. 

What You'll Do

●      You will be part of the product management team working on core products with initial focus areas in analytics or UX

●      You’ll be responsible for the delivery of your selected product focus area

●      You’ll be interacting with customers, PMs, engineers and sales teams to understand their pain points to prioritize features for maximum impact

●      Documenting stories and acceptance criteria, illustrating flows and high level UX that will be understood by engineering teams

●      Collaborate with the release team to plan out releases for your focus area

●      Get your hands dirty with engineering and support teams to understand the ins and outs of the product 

●      Support engineering team tasks when all hands on deck is needed

Must have skills

●      Empathy – able to put yourself in another person’s shoes and understand their experiences

●      Critical thinking – capable of breaking big problems into small, manageable tasks

●      Strong written and verbal communication in English

●      Good presentation skills

Nice to have skills

●      Experience in using JIRA and Confluence

●      Experience or interest in cybersecurity

●      Experience working with APIs

●      Experience working with cloud platforms

●      Experience with integrations

●      Have a flair for writing content

• There is an in-lieu replacement leave PH fall on Saturday
• Recognize all Public Holidays in Selangor state
• Parking Allowance, Medical, Optical, Dental Benefits

• 接聽和直接撥打電話
• 組織和安排約會
• 規劃會議並記錄詳細會議記錄
• 撰寫和分發電子郵件、通訊備忘錄、信件、傳真和表格
• 協助準備定期報告
• 開發和維護歸檔系統
• 更新和維護辦公室政策和程序
• 訂購辦公用品並研究新交易和供應商
• 維護聯絡人列表
• 預訂旅行安排
• 提交並核對費用報告
• 為訪客提供一般支持
• 充當內部和外部客戶的聯絡點
• 與行政和高級行政助理聯絡，處理高級經理的請求和詢問
• 根據指示執行臨時任務

津貼和福利

• 佣金和獎金
• 公司旅行
• 醫療保險

Responsibilities:

• Responsible for the delivery of media sales results.
• Work with agencies & clients to provide outdoor media solutions, develop new business.
• Serve as primary day-to-day liaison with agencies & clients and maintain positive ongoing relationships.
• Manage multiple campaigns simultaneously while interfacing with different internal and external contact

Requirements:

• Bachelor's degree or equivalent experience.
• Proven success in media sales & client management.
• Familiarity with sales performance metrics.
• Strong negotiation, presentation and communication skills.

Perks & Benefits

• Parking subsidy
• Central location
• Medical,Dental & Optical
• Personal leave
• Commission

Responsibilities:

• Design compensation and benefits packages.
• Coordinate in the performance review procedures (e.g. quarterly/annual evaluations).
• Implement effective sourcing, screening and interviewing techniques.
• Assess training needs and coordinate learning and development initiatives for all employees.
• Monitor HR department's budget.
• Act as the point of contact regarding labour legislation issues.
• Create and run referral bonus programs.
• Review current HR technology and recommend effective software.
• Measure employee retention and turnover rates.
• Oversee daily operations of the HR department.

Requirements:

• Proven work experience as an HR Executive, HR Manager or similar role.
• Experience with Human Resources Management Systems / Applicant Tracking Systems.
• Familiarity with full-cycle recruiting.
• Strong knowledge of labour legislation (particularly employment contracts, employee leaves and insurance).
• Demonstrable leadership abilities.
• Excellent communication skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport

Job Responsibilities:

• Outbound call to save customer from churning from Company network.
• Provide accurate, efficient and quality service that exceeds our customers’ expectations.
• Submit daily feedback on saved to immediate supervisor.
• Adhere to escalation procedures of handling customer request & enquiry at all times.
• Maintain a high degree of responsibility towards customer confidentiality.
• Ensuring customers’ promise are fulfilled within the agreed SLA ( depends on the type of cases ), and ensure TM guidelines and target are met i.e 85%

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in All Business Field
• Preferably at least 1 year of related working experience.
• Preferably Executive specializing in Customer Service or equivalent.
• Required spoken language(s): English, Malay, Mandarin (an advantage)