Total 5,497 Full-time media management manager job vacancies in Customer Service category in Malaysia

職位需要

• 具有良好的英語和馬來語溝通能力（書面和口頭），包括良好的演講技巧，並且能夠輕鬆地與各個級別的內部和外部利益相關者（包括藍領工人）打交道。
• 必須具備定義問題、收集資料、確立事實並得出有效結論的能力。
• 至少擁有任何領域的文憑。
• 了解 Microsoft Office 應用程序，包括透過 Microsoft PowerPoint 簡報和 Excel 報告交流複雜資料和想法的能力。
• 至少 2 年客戶管理或銷售經驗。
• 良好的記錄。

工作職責

• 處理日常傳入和傳出通信，包括與銷售相關的電子郵件和電話查詢。
• 輸入訂單，確保根據客戶要求進行處理，並確保所有訂單準確並按時交付。
• 通知客戶不可預見的延誤或問題。
• 及時回應客戶請求並在規定時間積極處理。
• 能夠在團隊合作環境中解決衝突並與公司內各部門的人員互動。
• 處理客戶投訴並回應客戶投訴，並根據要求提供售後服務支援。
• 主動解決客戶的問題和疑慮，包括營運問題、文件問題、發票查詢等。
• 處理上級的任何臨時任務。

• 年假
• 獎金
• 醫療索賠

Job Requirement

• Good communication skills (both written and oral) in English and Bahasa Malaysia, including good presentation skills and is comfortable in interfacing with various levels of internal and external stakeholders (including blue collar workers).
• Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.
• Possess at least a Diploma in any field.
• Knowledge of Microsoft Office applications, including the ability to communicate complex data and ideas through Microsoft PowerPoint presentations and Excel reporting.
• At least 2 years experience in client management or sales.
• Good track record.

Job Responsibilities

• Handle daily incoming and outgoing communication including sales related e-mail and telephone inquiries.
• Inputting orders, ensuring they are processed according to customer requirements and ensuring all orders are accurate and delivered on time.
• Inform clients of unforeseen delays or problems.
• To attend to customer requests in a timely manner and process proactively at a stipulated time.
• Be able to work in a teamwork environment in conflict of resolution and interacting with people from various department within the Company.
• Dealing with customer complaints and responding complaints from customer and give after sales support when requested.
• Be initiatives on resolving issues and concerns of customers including operational issues, documentation issues, invoices queries etc.
• Handle any ad-hoc assignment from the superior.

• Annual Leave
• Bonus
• Medical Claim

Overall Responsibilities:

Communicate with the stakeholders in the marketing team and sales team to decide the best customers to work with, arrange set ups for customer engagement opportunities including event participation and asset creation.

Top 3 Daily Responsibilities:

• Set strategy and vision for the implementation of our customer reference program and as the external contact for customers.
• Engage with marketing, sales, product and executive teams, on a daily basis, regarding customer advocacy. Train internal teams on use of reference materials, processes, programs and strategy for customer assets.
• Ensure a positive customer experience through day-to-day activities, and work as an advocate for our customers.

Mandatory Skills/Qualifications:

• Bachelor's degree or equivalent practical experience - MBA degree a plus.
• At least 5 years’ experience in business-to-business (B2B) marketing or developer marketing channels such as content, event and community marketing, direct emails and social media.
• Project management skills and experience including websites, social media, reporting and managing vendors and agencies for content creation and review

Non-Essential Skills/Qualifications:

• Set strategy and vision for the implementation of our customer reference program and as the external contact.
• Provide reporting and updates on a regular basis to track status of references, key gap areas and provide recommendations
• Work with local teams to build customer content such as videos, case studies, blogs, slides and then amplify them to showcase momentum in the local market.

Job Scope:

• General administratives duties with management board meeting
• Assist with preparation and organisation of meetings
• Write minutes for meetings
• Assist with PDPA and Risk Management related responsibilty
• Ensure good time management skills and problem solving skills
• work closely with corporate affairs department and CEO

Job Requirements:

• Singaporeans Only
• 5 years relevant work experience
• Strong interpersonal skills
• Proficient in Microsoft Office skills

Check out www.abercare.sg for more details

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Role Summary (Purpose: why this role exists?)

The FSR will manage, guide and provide engineering and administrative expertise to ensure smooth operations of integrated technologies like DAF, PUF, SWRO, BWRO & MB plants by meeting set KPI’s in accordance with the O&M manuals, terms of O&M service contract with clients.

Have regular interactions with both internal & external stakeholders on timely manner to ensure the continuous availability of all plant equipment at all times.

FSR to lead O&M team and ensure set operations within budget allotted for the plant 

Efficient plant operations and team management.

Reporting of plant operations of set frequencies (Daily, Monthly, Quarterly and Annually) to both internal & external stakeholders

Should have hands-on experience on the operations of PUF, SWRO and MB units

Coach guide the plant team for running the plant operations efficiently with maximum output on the agreed EHS standards, quantity and quality.

Maintain healthy equipment status -both on Mechanical & Electrical front for ensuring 100% plant availability.

Ensuring safety of the team and driving 100% compliances towards EHS

Ensuring zero LTI at site.

Vendor management

Driving profitability by on time billing and cash collections and executing the operations within the allocated budget.

Manage HR related compliances and audit requirements

Ensure compliance to all HSE regulations and procedures

Collect, develop, manage, and maintain all relevant plant and equipment documentation.

Prepare the PM schedules, CM and BD maintenance planning’s in accordance with the standard procedures and work closely with the lead

Maintenance manager at HQ. Complete the assigned WO on time

Job Title - Asset Management Support Officer

Location - Coalville LE67

Contract - Temp

Hours - 36.25

Role summary -

The client is currently seeking a highly motivated and organised Asset Management Support Officer to join their team. As the Asset Management Support Officer, you will be responsible for providing administrative support functions needed for the successful delivery of the repairs service.

Key Responsibilities:

• Scheduling repairs work to properties
• Diagnosing repairs and scheduling both simple and complex repairs
• Providing administrative support functions needed for the successful delivery of the repairs service
• Responding to telephone calls from tenants
• Ensuring all repair work is completed within the required time frame

Requirements:

• Previous experience within the field of Housing Repairs would be advantageous
• Excellent organisational and communication skills
• Ability to work well under pressure and meet tight deadlines
• Strong attention to detail
• Proficient in the use of Microsoft Office applications

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk

Overview

Lead and manage IT (e.g Customer Relationships Management) & data related projects to ensure it meets the overall operations’ objectives. This role includes but not limited to monitor project timeline, ensuring uses of data is adhered to organization’s policy.

Job Responsibilities

1. Plan and develop strategy to enhance IT system to improve operations efficiency and effectiveness.
2. Review, implement & monitor in the delivery of new IT system featuresMonitor and track the project timeline to ensure smooth timely implementation of the system.
   Review and improve system flow, process and policies across entire user journey to enhance operations efficiency.
   Review possible integration of various systems to enhance robusticity of the system.
   Consolidate list of requirements from stakeholders and prioritize the request according to impact.
   
3. Engagement relevant stakeholders to gather feedback and requirements to ensure continuous improvement of the system.
4. Management the use of data in systemCollaborate with key stakeholders to develop marketing list for campaigns according to outreach strategy.
   Monitor and track the use of data and its purpose.
   Oversee the data input quality and adherence to system standards.
   Data-Driven Insights: Monitor and report on outreach responses, campaigns, and events to optimize & rsee the Operation & Maintenance of Data Analytics and ensure adherence to PDPA.
   
5. Management of user matrix and authorized users for the systemEnsure the system users are given the right access based on their job role.
   Ensure the user list is up to date and only intended users has access to the system.
   
6. Any other duties

Job Requirements

• Bachelor degree in any discipline
• Minimum 7 years of working experience (including leadership experience), preferably in healthcare.
• Good verbal and written communication skills
• Microsoft office (Excel, Word, Powerpoint)

The following are the core responsibilities of the Management Support. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The Management Support is responsible for supporting all day-to-day operations of Chapelgreen Surgery. Responsibilities include: Assisting with compiling and submitting monthly and quarterly report Support the monitoring of QOF Monitoring of the petty cash system Collating payroll information for processing Support the management team in preparations for CQC Implementing clinical staff rotas and arranging adequate cover if needed. Ensure adequate room rota for all staff and outside bookings to generate income Preparing inductions and training schedules for trainees Responsible for registering new users on all IT platforms needed such as, AccuRX and ICE in accordance with the new starter form Liaising with training providers for trainee sickness Assist with monitoring annual leave and absences via Bright HR Assist management team with creation of new starter packs Maintaining the significant event record on Bright HR Minute taking for practice meetings Manage asset registers and equipment log Support in adhering to the leavers policy e.g. deactivation of smart card, preparing leavers form for interview Supporting in dealing with day-to-day issues that arise relating to staff and buildings. Deputise in Operations Managers absence Responding to I.T issues Managing, organising PPG meetings Manage the practice website and Facebook page Organising and collecting lunch for training events and meetings Guiding staff and developing searches and audits on the clinical system Monitoring and disseminating information on safety alerts and other patient information All staff at Chapelgreen Surgery have a duty to conform to the following: Equality, Diversity & Inclusion (ED&I) A good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law. Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect. Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect. Safety, Health, Environment and Fire Safety This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being, and safety. You have a duty to take reasonable care of health and safety at work for you, your team, and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation. Confidentiality This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and always maintain confidentiality. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service. Quality & Continuous Improvement To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice. This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care. Induction Training On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Operations Team. Learning and Development The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude, and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery. Collaborative Working All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner. Service Delivery Staff at The Mandeville Practice must adhere to the information contained with practice policies and regional directives, ensuring protocols are always adhered to. Staff will be given detailed information during the induction process regarding policy and procedure. Security The security of the practice is the responsibility of all personnel. Staff must ensure they always remain vigilant and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured. Professional Conduct At Chapelgreen Surgery, staff are required to dress appropriately for their role. Administrative staff will be provided with a uniform whilst clinical staff must dress in accordance with their role.

Your role

• Do you have a knack for technology, always interested in improving existing processes? Are you at your best when supporting others? Are you passionate about IT process automation using the cutting edge tooling platforms through machine learning? We’re looking for someone like that to help us:
• manage support and monitoring of the banks critical Access Management solutions, synchronization/provisioning workflows and infrastructure components through the complete IPM lifecycle
• analyze recurring failures and events as part of Continuous Service Improvement and eliminate top demands using cutting edge RPA & AI tools
• work collaboratively with internal/external teams, always focusing on the best approach for the bank
• managing knowledge articles in the knowledge management repository
• coordinate with different internal teams and/or external parties to conduct and manage special events such as BCP tests, infrastructure change weekends, data Centre maintenance, special event days

Your team

You’ll be working as part of the Security department within Technology Services. Within Security, you’ll be part of a global Access Management team and responsible for all aspects of production support. The team provides 24x7 support with a follow the sun operating model. Some shift work is to be expected.

Your expertise

• minimum of 5 years of experience in Access Management/ Security IT (eg, Sun/Oracle IDM, Sailpoint)
• sound understanding of Unix, Windows & Database queries
• knowledge of web and application servers (Apache/IIS/Tomcat/WebSphere)
• ability to work under pressure and manage multiple, concurrent / conflicting priorities
• automation/ application development experience, understanding of Agile or any other SDLC methodology would be advantageous
• good understanding of ITIL Service Operations process such as Incident Management, Request fulfilment, Problem Management
• preferable tools knowledge: Putty, TOAD
• preference would be given to candidate who has also worked on Sun/Oracle IDM, Sailpoint, Splunk, Omada, AppDynamics, IPSoft

Position Summary

The incumbent is an experienced Service Delivery Manager in the banking & payment solution domain, maintaining strong customer relationships and improving NETS services to maintain customer satisfaction.

The ideal candidate will be an excellent leader and will have experience managing staff of different disciplines to produce results in a timely and effective manner

Key Responsibilities

• Oversee aspects of the Managed Service and its related projects such as: Technical Suitability and Maintainability, Schedule, Cost, Requirements, Risks, Quality, Benefits etc
• Drive & manage the end-to-end processes of all the Change Requests and new developments, including ongoing or new SDLCs releases to live productions
• Oversee BAU production issues, inclusive of tracking and management of resolution times and root cause analysis to develop process improvements
• Manage and oversee technology vendors in provision of technology solutions and development
• Manage and supervise internal and external manpower resources to ensure SLA delivery and adherence
• Establish cohesive working relationships with internal & external stakeholders across all domains
• Lead and support development of project and resource budget plans, including estimations of mandays, P&L and project budgets.
• Manage all aspects of risks with proactive implementation of risk mitigation strategies
• Ensure program operations and activities adhere to legal guidelines and internal organization policies
• Proficient in reporting tools and presentation skills to develop detailed service level metrics and reports to present to senior management & relevant stakeholders

Requirements

• Degree in Technology related disciplines, with at least 8-12 years of progressive working experience in an Service Delivery Management role in medium to large sized organizations
• At least 5 years of experience of specific industry expertise within Banking & Finance, both operationally and strategically.  Experienced in managing suite of banking/financial services hosted on Amazon Web Service platforms (or equivalent)
• Proven track record of delivery and leadership experience in enterprise-scale Managed Services projects, budget & resource management, and customer satisfaction with notable banking & finance clientele
• Industry knowledge or experience in the cards/payment, mobile applications and digital wearable niches are highly advantageous.
• Strong drive towards results with ability to see things through from end-end
• Excellent understanding of service delivery methodology
• Excellent written and verbal communication skills with an ability to maintain a high degree of professionalism through interactions with internal and external stakeholders across all levels

Hey… Looking for a change? Maybe that role you are currently in is not providing opportunity to progress your career, or maybe you feel like you are just a number. Maybe you are tired of groundhog servicing the same make day in day out. Not anymore!

Senior Foreman / Management / Service Advisors position available
Lead / Senior Technician position available

Denmor Automotive is looking for an enthusiastic, motivated individual to join our team as a lead / senior technician. You will be responsible for overseeing technical repairs, mentoring junior apprentices & workshop / management / client liaison. In return we are offering extremely competitive, above award rates with your package tailored to your position & experience.

For the right candidate, there is ample pathway within the business to ultimately end up off the tools in a managers role.

Skills & Requirements
Be a qualified Motor Mechanic (Cert 3 Light Vehicle)
Be an authorised AIS examiner (or be willing to obtain asap)
Have your own tools / tool storage etc.
Be enthusiastic about growing within the industry & within our business
Be able to work effectively individually & with other members of the team
Have a valid (unsuspended) Australian driver’s licence
Have great communication skills
If you have Auto Electrical & Air Conditioning experience that would be ideal, but If not, we can train and develop you new skills and opportunities whilst working with us.

About Us
Denmor Automotive is a growing family owned business located in Lane Cove, providing Mechanical, Auto Electrical & Air Conditioning service and repair to the local community and trade at the highest standards & we have been for over 30 years. With our teams unique skill set, there is never a dull moment and always so much to learn.

Being an Auto Electrical workshop, we are also transitioning into the specialised hybrid/electric sector with training pathways available.

We are seeking a highly skilled and experienced Service Management Team Lead to join our dynamic team. The Service Management Team Lead will be responsible for overseeing the day-to-day operations of the service management analyst team based out of our Bangalore office, ensuring the delivery of high-quality services to our customers and users. This role requires a strong leader with excellent communication, organisational, and technical awareness, as well as the ability to collaborate effectively with various stakeholders.

What you’ll be doing:

• Acting as a key point of contact for the services you represent
• Supporting the Service Owner, the Team Lead is responsible for the day to day handling of incoming tickets (Incidents, Service Requests etc) for T&F applications/products, and is responsible for the smooth operation and quality of Service Management related processes and practices.
• Act as a primary point of communication between business users and technical support teams and 3rd party vendors for general queries, incidents, problems and requests relating to the applications in scope.
• The Team Lead will provide guidance to the Service Analysts in line with the P&T Service Management Team Goals and KPIs with focus on quality and customer satisfaction, whilst providing regular and structured feedback and ensuring a harmonious and positive work environment.
• Foster a culture of continuous improvement and innovation within the team.
• Identify areas for process improvement and implement best practices to optimise service management within the team.
• Participate in daily SCRUM/Stand-up sessions with application support teams.
• Regular and open communication with business stakeholders using appropriate modes of communication
• Work alongside and share knowledge with other members of the Service Management team
• Ensure that ServiceNow is the start point and management toolset for all incidents and service requests relating to the relevant applications
• Ensure incidents and service requests are dealt with effectively and efficiently and in line with agreements
• Ensure bugs are reported to third parties as necessary and are followed up in line with agreements
• Track service delivery against KPIs and instigate corrective action where service levels are not being met
• Meet or exceed service level targets agreed with the Service Owner
• Escalate incidents or requests as appropriate and ensure all tasks are completed once reassigned
• Support the Change Management process that is followed for all system changes
• Assist with the establishment and maintenance of accessible technical and administrative documentation for applications/products
• Monitor progress of requests for support and ensures users and other interested parties are kept informed. Takes corrective action to avoid or minimize delays.
• Other related tasks and activities as assigned to them by the Service Owner and/or Head of Service Management.

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

As a part of the Service Quality Management team, you will be responsible for the implementation and managing of the Board’s Customer Relationship Management System (CRMS) that is used by frontline and backend departments to handle correspondences with our customers. You will ensure successful deployment and integrations of the systems to improve the service quality and customer experience.

Your broad responsibilities include

• Serve as the primary liaison between business teams, overseeing project progress and gathering feedback.
• Collaborate with stakeholders to define clear business requirements and ensure smooth integration of systems.
• Participate in testing to ensure system readiness and alignment.
• Troubleshoot and resolve project blockers in collaboration with IT colleagues and vendors.
• Provide post-implementation support and ensure alignment.
• Harmonise business processes to accommodate changes from the new system.
• Support change management communications and training plans for internal users during the transition phase.
• Provide training on new digital capabilities to deliver accurate information to customers.
• Identify gaps in system and business needs for future enhancements.
• Review and streamline policies & processes based on emerging technologies and methodologies to keep abreast of market practices

What we are looking for

• Prior experience in project management or operations management, preferably in a customer service or digital transformation environment.
• Familiarity of managing and implementing enhancements to improve processes and increase productivity/efficiency would be advantageous.
• Knowledge of CRMS platforms such as Salesforce would be preferred.
• Good experience with testing methodologies and quality assurance processes.
• Good communication and stakeholder management skills.
• Ability to work collaboratively in a cross-functional team environment.
• Ability to collaborate and communicate with stakeholders to ensure alignment and successful project outcomes.
• The successful candidate will hold the corporate title of Manager/Senior Manager, with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

Summary

Responsible to work with the Real Estate Manager or higher staff in managing all aspects of a single property or portfolio of commercial, industrial or retail properties including marketing, operations and financial activities in accordance with the real estate management agreements and CBRE policies.

Responsibilities

• Using independent discretion, responds to tenant needs, ensuring that administrative and building technical staff resolve problems promptly and/or contracts for vendor services as required. Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
• Performs periodic regular property inspections. Based on independent review and assessment, recommends to clients and/or approves on client's behalf the alterations, maintenance and reconditioning as necessary. Contracts for and supervises vendor services as required.
• Manages and gives approvals for accurate payment of vendor invoices on behalf of the property owner in compliance with the management agreement and CBRE policies.
• Manages the preparation of and gives approvals on accurate tenant billings.
• At owner's discretion, markets the property, showing space to prospective tenants. Coordinates tenant move-ins and move-outs, and "walks-through" spaces with tenants and tenant improvement department.
• Acts as key contact with property owners to ensure that objectives as being met. Prepares and delivers timely, accurate and complete reports.
• Develops and controls annual budgets for operating and capital expenses based on operating knowledge of the property/portfolio. Forecasts management plans and prepares monthly performance, explaining variances.
• Collects rent and pays expenses in compliance with lease terms. Obtains account receivable aging reports and independently initiates procedures to address tenant delinquencies. Prepares all required legal notices. Recommends and coordinates legal action as necessary.
• Develops business relationships through membership and participations in professional, industry/trade and civic organizations.
• Execute all areas defined as part of the Real Estate Manager job description duties in the absence of the Real Estate Manager.
• Performs other duties as assigned.

Requirements

• Bachelor's degree (BA/BS) from four-year college or university and a minimum of 2 - 4 years of related experience and/or training.
• Real Estate Salesperson license.
• Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
• Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.
• Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
• Intermediate to advanced skills with Microsoft Office Suite.
• Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
• Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:

1. Complete all required and assigned HSE training at a satisfactory level.

2. Follow all activity policies and procedures, including all HSE-related requirements at all times.

3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.

4. Report any conditions which you feel could result in an accident or injury and / or stop work if required.

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Singapore Citizen/Permanent Resident
• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Location: Central & West (Has to be comfortable working at 3 different locations)
Salary: $2400 -$2600
Duration: 5 years contract (Extendable)
Working hours: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)