Total 380 Full-time management trainee job vacancies in George Town

Key Responsibilities

• Attend sites to investigate, examine and assess the damage
• Gather information and evidence relevant to the insured loss or damage
• Validate and provide loss assessment/adjustment according to the terms of the insurance policy
• Liaise with policyholders, insurance brokers, and other interested parties to reach an equitable settlement
• Write full and detailed reports for insurers, including recommendations for settlement
• Advise claimants on loss mitigation, and on security, and other precautions to reduce the risk of further losses in the future

Requirements

• Degree in Finance, Business Studies, Economics, Accounting, Law, Forensics Science, Natural Science, Quantity Surveying, Engineering & Technology, or Building Services
• Minimum 2 to 4 years of working experience
• Insurance or adjusting experience is not essential, full training will be provided
• Fresh graduates are encouraged to apply

Benefits & Others

• Basic Salary + EPF + SOCSO + (HP & Car Allowance)
• Medical insurance
• Mondays-Fridays & Alternate Saturday
• Annual salary increment and bonus (based on performance)
  
  

主要責任

• 前往現場調查、檢查和評估損失
• 收集與保險損失或損壞相關的資訊和證據
• 根據保單條款驗證並提供損失評估/調整
• 與保單持有人、保險經紀人和其他利害關係人聯絡以達成公平的解決方案
• 為保險公司撰寫完整詳細的報告，包括和解建議
• 就減輕損失、安全和其他預防措施向索賠人提供建議，以減少未來進一步損失的風險

要求

• 金融、商業研究、經濟、會計、法律、法醫學、自然科學、工料測量、工程與技術或建築服務學位
• 至少 2 至 4 年工作經驗
• 保險或調整經驗不是必需的，將提供全面的培訓
• 鼓勵應屆畢業生申請

福利及其他

• 基本薪資 + EPF + SOCSO + (HP 和汽車津貼)
• 醫療保險
• 週一至週五及隔週六
• 每年加薪及獎金（根據績效）
  
  

Job Duties:

• Ensure consistent quality of food and beverages for all customers.

• Provide excellent customer service at the counter.

• Adhere to health, safety, and sanitation guidelines to maintain hygiene standards.

• Maintain cleanliness of preparation and counter areas.

• Handle cash transactions.

• Plan, recruit, and schedule monthly duty rosters for drink stall staff.

• Submit staff attendance and leave records to the office for payroll processing.

• Analyze the cost of goods sold and ensure staff meet monthly KPI sales targets.

• Review financial transactions such as budgets and payroll records.

• Manage service performance and employees during shifts in the absence of the Outlet Manager, including training, providing support during busy periods, addressing customer complaints, and maintaining positive relationships with the store to ensure maximum customer satisfaction.

• Act as the primary point of contact for customers, ensuring consistent and fair handling of customer complaints and adherence to company policies.

• Follow closing procedures in accordance with company policies and procedures to minimize financial risk.

• Foster two-way communication and cultivate an environment of ownership, motivation, and teamwork.

• Manage day-to-day food and beverage operations within budgetary guidelines and to the highest standards.

• Design exceptional menus, purchase goods, and implement necessary improvements.

• Conduct monthly inventory in the designated store.

• Perform other ad hoc duties assigned by the Manager.

Requirements:

• Minimum 2 years of experience working in a coffee shop environment.

• Willingness to work long hours and weekends.

• Up-to-date with food and beverage trends and best practices.

• Proficiency in various computer software programs (MS Office, restaurant management software, POS system).

• Experience in handling customers and resolving problems efficiently.

P0005

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

· To understand each department’s daily processes e.g., marketing, sales, human resource, operations etc.

· Be open to learn new things and enjoy the learning journey

· Job rotation between various departments

· Participating in meetings, workshops, and events

· Compiling analysis and making presentations to other team members

· Completing fieldwork and providing evaluation analysis of the company’s services

· Learn various staff functions, including management viewpoints, company policies and practices affecting each phase of business

· Fulfilling any requirements and meeting goals set out at the start of the traineeship

· Observe experienced staffs to acquire knowledge of methods, procedures, and standards required for performance of departmental duties

· Provide support as needed in the various departments, including data-entry, presentation creation, strategic planning, client service matters as needed

· Report on company progress

· Compile and evaluate performance reports

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Key Responsibilities and duties:

• Supporting HR Manager Across Functions:
  • Assist the HR Manager APAC in various HR functions such as recruitment, employee relations, performance management, training and development, and HR administration.
  • Aid in the implementation of HR policies, procedures, and programs across the APAC region.
  • Collaborate with HR team members to ensure timely and effective resolution of employee queries and issues.
• Collaborating with HR HQ Team for Regional Projects:
  • Engage with the HR headquarters team to contribute to regional projects and initiatives aimed at enhancing HR processes, systems, and practices.
  • Coordinate with HR colleagues from different regions to gather insights, share best practices, and ensure consistency in HR operations across the organization.
• Other Duties as Required:
  • Assist in the preparation and maintenance of employee documentation related to schedule requests, location requests, contract types, and Individual Training Permits.
  • Support in the management of documentation for training announcements and facilitate the process to ensure employees receive bonuses accordingly.
  • Participate in various meetings such as business needs discussions, employee committee meetings, and exit interviews, contributing insights and helping to document key discussions and action items.
  • Contribute to departmental projects and initiatives by conducting research, analyzing data, and providing recommendations to improve HR processes and practices.
  • Stay updated on relevant HR laws, regulations, and industry trends to ensure compliance and recommend changes as necessary.
  • Assist in the development and delivery of HR training programs for employees across the APAC region.

Personal qualities and behavioural traits:

· Work Performance

o Self-motivated and proactive

o Works with focus and attention to detail

o Demonstrates accuracy and thoroughness

· Work Organisation:

o Understands and follows directions and asks for clarification when unsure

o Identifies priorities and can works to a plan

o Meets deadlines

o Reports effectively to peers and managers

o Anticipates problems

· Motivation

o Thinks ahead rather than reacting to situations

o Displays initiative

o Accepts work challenges positively

· Technical/Quality Standards

o Word, Excel, PPT

The job holder is eligible for a monthly allowance of S$450 on top of a basic salary.

Job responsibilities:

• Understand and interpret project specifications, philosophies, and drawings
• Perform the tasks in a project, as assigned by the lead or engineer in-Charge.
• Familiarize the use of 3D model software (E3D) and able to read / review the facilities in 3D model and extract the details as appropriate. NOTE: 3D model development is by others.
• Pipe Stress Analyses:
• Prepare critical line list as per the criticality criteria
• Prepare input model in CAESAR II software and should be able to check the model developed by others for correctness
• Run stress analyses software and should be able to read the results and understand the impact
• Perform associated calculations such as Flange leak and fatigue evaluation as per spread sheet with the understanding of the content
• Prepare stress isometrics with the necessary details incorporated such as Pipe restraints and Line data
• Prepare stress analysis Report

Piping material Engineering:

• Update Piping Material Class Specifications
• Prepare Pipe thickness Calculations
• Prepare Data sheets for Valve and Specialties
• Prepare Requisitions for Valves and Specility items
• Prepare MTO for Piping Bulk, Valve and Pipe supports
• Collaborate closely with other Engineering disciplines to provide and receive inputs, for further engineering activities.
• Work closely with team members across disciplines within the organization to have a better understanding of processes and systems in the Company.
• Perform interdisciplinary checks on documents and drawings (Example: Checking of isometric drawings with respect to Stress and/or Piping Materials)
• Attend project meetings and actively participate in technical discussions
• Ensure that work is carried out in accordance with the specified QHSE requirements.
• Maintain a positive and safe working environment at work location.
• Comply strictly with Company’s code of conduct and always ensure ethical behaviour.
• Take ownership of your career by continually upgrading the competence level.

Work Experience

• Not Mandatory

Qualifications

• Degree in Mechanical Engineering or Material Engineering

Other Skills

• Strong analytical skills, systematic and structured approach
• Self-motivated, willingness to learn new skills and tools.
• Ability to communicate openly and directly.
• Ability to demonstrate responsibility and reliability.
• Excellent written, verbal and presentation skills
• Ability and willingness to work in a team environment to achieve project goals
• Computer Literacy in Microsoft Office

"We regret only shortlisted candidates will be notified."

The job holder is eligible for a monthly allowance of S$450 on top of a basic salary.

Job responsibilities:

• Understand and interpret project specifications, philosophies, and drawings
• Perform the tasks in a project, as assigned by the lead or senior engineer
• Carry out structural analysis and calculations using standard technical software packages like Staad.Pro and SACS as directed by the Lead or Senior Engineers
• Perform Local design calculations (like design of deck plate, secondary beams / stringers, design of joint nodes and equipment support structures, etc.) using spreadsheets in Mathcad or Excel
• Prepare of Structural Design Input (SDI) for 3D Modelling
• Develop/update of tools such as spreadsheets for performing routine Structural Engineering calculations
• Review of the 3D model and Checking of Structural Drawings
• Develop / Update Structural Calculation Reports
• Collaborate closely with other Engineering disciplines to provide and receive inputs, for further engineering activities
• Work closely with team members across disciplines within the organization to have a better understanding of processes and systems in the Company.
• Perform interdisciplinary checks on documents and drawings
• Attend project meetings and actively participate in technical discussions
• Produce work packages for installation
• Ensure that work is carried out in accordance with the specified QHSE requirements
• Maintain a positive and safe working environment at work location
• Comply strictly with Company’s code of conduct and always ensure ethical behaviour
• Take ownership of your career by continually upgrading the competence level

Work experience requirements:

• NA

Qualifications:

• Degree in Civil or Structural Engineering

Other Skills:

• Strong analytical skills, systematic and structured approach
• Self-motivated, willingness to learn new skills and tools
• Ability to communicate openly and directly
• Ability to demonstrate responsibility and reliability
• Excellent written, verbal and presentation skills
• Ability and willingness to work in a team environment to achieve project goals
• Computer Literacy in Microsoft Office

In addition, the job holder will have the following job specific requirements:

• Project specific requirements will be covered under the respective projects.

"We regret that only shortlisted candidates will be notify."

The job holder is eligible for a monthly allowance of S$450 on top of a basic salary.

Responsibilities:

PROJECT WORK

• Execute and co-ordinate all activities under the job holder’s responsibility
• Where assigned, support the Discipline Lead Engineer variously, such as:

1. Defining project scope, schedule and resources
2. Establish discipline deliverables, interface definition and coordination
3. Define and perform monitoring, control and reporting of progress
4. Attend meetings (e.g., studies, reviews) and provide technical support
   

• Where assigned, perform various Package Engineering activities, such as:

1. Preparation of technical documentation (data sheets, requisitions, bid evaluation, technical reports, equipment criticality rating, ) towards procurement of mechanical equipment and packages from suppliers and vendors
2. Review of supplier engineering documentation while interfacing with other disciplines/departments to assure engineering integration of equipment/packages overseen by Job Holder in a timely manner
3. Minimize waivers, or mitigate impact from waivers on schedule and cost
4. Conduct surveillance of vendor activities e.g., kick-off meetings, progress monitoring and expediting, equipment testing.
5. Mechanical Completion: take part in site supervision of construction, installation, testing, commissioning, and handover activities
6. Participate in studies and reviews e.g., HAZOP, Model Reviews.
   

• Preparation, modification and review of documents and/or drawings as per discipline deliverable list
• Encourage to and seek improvements to the project costs and schedule at all times
• Support the project organization in meeting project objectives (quality / costs / schedule / safety) along with other team members
• Travel overseas on short notice / perform overtime work as needed

DISCIPLINE/POSITIONAL

• Carry out all tasks assigned by superior in accordance with the discipline procedures and practices
• Understand and comply with internal control procedures, and support improvements in discipline work processes and procedures
• Comply without fail with the company code of conduct and ensure ethical behaviour at all times. Unethical behaviour shall not be tolerated
• Ensure compliance to QHSE requirements (maintain a positive and safe work environment), and support improvements in QHSE
• Continuous self-learning to increase technical competence, and experience transfer including input to lessons learnt activities, and providing feedback to help others improve
• Operate with High Competency Levels e.g., communicate effectively at all levels, teamwork, highly self-directed.
• Accepts all tasks of a lower level and, in concurrence with the superior, certain tasks of a higher level

Work Experience

• Fresh Graduate
• Knowledge/experience in one or more of the following, beyond instructional materials covered in the university, would be an advantage:

1. Pressure Vessel Mechanical Design
2. Thermal Design of Shell & Tube Exchangers
3. Pumps and Turbomachinery
4. Process knowledge of packages applied in typical offshore oil & gas installations
5. Familiarity with international codes and standards typically used in the oil & gas industry
6. Knowledge Management in a multi-disciplinary environment

Qualifications

• Degree in Mechanical Engineering or equivalent

Other Skills

• Good oral and written communication skills in English
• Critical thinking and problem-solving skills

We regret that only shortlisted candidates will be notified.

P0005

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

· To understand each department’s daily processes e.g., marketing, sales, human resource, operations etc.

· Be open to learn new things and enjoy the learning journey

· Job rotation between various departments

· Participating in meetings, workshops, and events

· Compiling analysis and making presentations to other team members

· Completing fieldwork and providing evaluation analysis of the company’s services

· Learn various staff functions, including management viewpoints, company policies and practices affecting each phase of business

· Fulfilling any requirements and meeting goals set out at the start of the traineeship

· Observe experienced staffs to acquire knowledge of methods, procedures, and standards required for performance of departmental duties

· Provide support as needed in the various departments, including data-entry, presentation creation, strategic planning, client service matters as needed

· Report on company progress

· Compile and evaluate performance reports

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

GENERAL OVERVIEW

The incumbent will be responsible for the close monitoring and optimization of Portfolio profitability at SLNG, dashboarding and process improvement to increase productivity within the throughput team, and supporting the budgeting process. This includes reviewing and optimizing SLNG’s on-site Gas Engine Generators and/or other assets to maximize revenue, forecasting energy price movements to craft viable strategies to maximize SLNG’s profitability, as well as tracking of profitability across SLNG’s portfolio. Detailed role responsibilities are described below.

ROLES AND RESPONSIBILITIES

The candidate shall be responsible for, but not limited to, the following scope of tasks and duties:

Budgeting and forecasting

• Forecast and explain Singapore’s Energy price movements.
• Revenue expected from SLNG’s on-site Gas Engine Generators (GEGs) and/or other generation units,
• Accurately track and report SLNG’s Throughput Revenue. Explain and reconcile differences between actual and budgeted throughput demand and revenue.
• Develop reliable processes for forecasting system demand and supply by incorporating public information and market intelligence.

Dashboarding and process improvement

• Increase team efficiency across Throughput Business Group through active process improvement and automation projects.
• Create, maintain, and update automation tools and dashboards to track, analyse and report movements in LNG and Energy Markets while reducing human error.
• Analyse and suggest infrastructural upgrades where required to achieve productivity gains.

Portfolio Strategy and Optimization

• Optimizing the use of Fuel allocated from downstream customers for the dispatch of SLNG’s GEGs and/or other generation assets.
• Co-ordinate with various teams within Throughput Business Group to optimize the Annual Delivery Programme (ADP) for the SLNG terminal in accordance with the Terminal Use Agreements with the customers of the terminal and operating procedures, and in a manner that secures maximum commercial value to ship scheduling among customers and SLNG across various services.
• Monitor and evaluate regulatory changes in the gas and power markets – including key milestones and targets set by the Authority (e.g. solar, power imports, etc.), and its impact to SLNG.
• Provide constructive feedback on proposed regulatory changes and consultation papers issued by EMC and/or EMA to support growth in the gas and power market.
• Run existing models to provide valuable inputs in the determination of key parameters to be used for Throughput Operations on a year-ahead basis.

GEG Commercial Operations

• Co-ordinating with Operations team on planned generation outages to minimize impact to SLNG’s overall profitability.
• Prepare GEG’s efficiency reports for EMA and self-reports for Market Surveillance and Compliance Panel.
• Assist with bidding of generation assets into the NEMS in accordance to the relevant market rules where required.

Other Responsibilities

• The incumbent shall support all other processes and procedures and perform any other duties including reporting to internal and external stakeholders (e.g. regulator and customers, etc), and participate in any other projects as assigned by reporting manager or his delegated authority.

WORK EXPERIENCES

• At least 3 years’ experience in a similar role, experience in the energy industry will be considered favourably.
• Good understanding of LNG terminal operations, terminal use agreements and nominations and scheduling activities under such agreements will be an asset.
• Preferably possesses a good understanding of Singapore’s Gas Network Code and the natural gas operations in Singapore.
• Good understanding in the National Electricity Market of Singapore, system and market operations, and market rules is highly favoured.
• Must be able to deal with constant change and variation.
• Ability to coordinate effectively with internal colleagues across various functions, as well as with external customers.
• Ability to prioritise and handle multiple tasks and projects concurrently.
• Ability to take directions from supervisors and work in a team environment.
• Proficient with MS Office applications, good analytical skills and is meticulous in processes and procedures.
• Proficiency in VBA, SQL, PowerBI and/or Python is highly preferred.

EDUCATION REQUIREMENTS

• Diploma/Degree in Finance, Economics or Engineering from a reputable university.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The role will be joining the Global Health Office, a growing administrative unit supporting the School's international activities.

Duties & Responsibilities
1. Assist the Vice Dean (Global Health), the Global Health Office Manager, and faculty staff in taking forward the School’s international activities, including mainly:
- Administration of projects (service contracts and grants) funded by international funders, including:
- support to initial contracting;
- financial administration and payments to collaborators where required;
- set up and administration of seed grants where required;
- other matters relating to the specific project.

2. Contributing or leading on the organisation of events (roundtables, conferences, etc.) in person and online, and organisation of visits from international collaborators.

3. Tracking and reporting of activity across the School; contributing to dissemination of funding opportunities; other communication as required.

4. Meeting bookings, room bookings, travel bookings and other duties in support of the team and related with the role.

5. Work with colleagues in GHO and collaborate where required on administrative tasks; participate in team meetings and other relevant meetings and contribute to discussion.

6. Work closely with other offices in School (e.g. Finance, HR) and NUS (OLA, ODPRT, IEP) to take forward all administrative tasks, including discussion, collaboration and problem-solving on complex situations arising from international work.

Qualifications

- Possesses a Bachelor’s degree and at least 4 years relevant administrative work experience
- Strong administrative skills and experience of work in support of projects within a university environment (e.g. grants, service contracts, some understanding of financial administration), or equivalent experience
- Good understanding of the university/research environment, and flexibility to understand complex administrative questions and find solutions
- Experience organising events, online and in-person
- Great communication skills in English, able to summarise content and present it in slides, reports, newsletters
- A good team player who is self-motivated and well-organised with the ability to work well under pressure and with tight deadlines
- Strong interpersonal skills with excellent verbal and written communication skills; positive and collaborative attitude
- IT/System savvy and proficient in Microsoft Office Applications
- Ideally, knowledge of NUS processes and systems

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

To assist PI with research and project management (including report preparation, research-related admin matters, HR/finance admin, stakeholder relationships and communications for grants/projects).

Duties & Responsibilities

• Managing project budget inventories
• Liaising with Department administrative team (HR, finance, procurements)
• Assisting research teams for purchase related tasks
• Assisting group PI on coordinating progress reports, updates, presentations and outreach events.
• Assisting with research activities/ad hoc events of the research team
• Assisting PI with schedule management- scheduling meetings internal/external

Qualifications

• Bachelor in Engineering or Science preferably
• Administrative/project management skills (preferably 2-3 years)
• Ability to work independently
• Good communication skills (both oral and written)
• Tech savvy

About the team you are joining

Reporting to the Director, Settlement Risk Management, the Head, Settlement Risk Management leads, develops and manages the Settlement Risk Management team in Singapore, responsible for the execution of the risk management activities related to Agencies, Airlines and Financial Security Providers in IATA Financial Settlement Systems. The position is responsible for assuring the secure operation and delivery of risk management services, in accordance to the global Standard Operating Procedures (SOPs) and the IATA Settlement Risk strategy and in line with the targets set by the organization and the industry, with strong internal controls, process integrity, continuous improvement and efficiency.

What your day would be like

• Responsible for the Agency and Financial Security Providers activities for companies based in Asia Pacific in addition to Airline Settlement Risk Management activities for companies in Asia Pacific and North Asia.
• Lead the Singapore-based Settlement Risk Management team to ensure all SOPs are executed in compliance and integrity adhering to IATA’s Financial Settlement Systems resolutions and regulations, global and local financial criteria and other risk assessment and mitigation policies and with the maximum operational process performance and efficiency in accordance to the established KPIs.
• Direct the annual financial reviews and risk assessment monitoring processes (e.g. SMAP, EDS, MIR, etc.), in compliance with IATA Resolutions and Standard Operating Procedures (SOP). Responsible for liaising with the external financial assessor(s) in relation to regional performance issues.
• Recommend and initiate suspension processes when a participant does not meet its obligations
  Responsible for appointing and managing strong Financial Security Providers, to underpin the risk exposure to airlines operating in BSPs and CASS.
  
  Responsible to lead the recovery of encashment of financial securities to maximize the recovery of industry losses.
• Lead and responsible for ensuring the proper review and development by Country Offices of local financial criteria for the markets in scope.
• Ensure the teams provide the best customer orientation, fast customer service Level 3 queries, in a 24/7 environment, and back-up the other teams in Madrid and Beijing.
• Ensure a rapid and effective communication to Members with regards to all IATA Passenger and Cargo risks, in coordination and alignment with communications standards agreed with the Agency Program Governance team and groups.
• Be present in global Governance forums and attend key customers on matters related to Agency/Airline Risk Management when required.
• Assist the Director, Settlement Risk Management, with the rest of the Heads in the managing and coordination of the area activities and initiatives including development of a robust Airline risk management strategy.
• Responsible for providing inputs to the Settlement Risk Strategy for the best effectiveness of Industry Risk targets, as well as inputs to the SOPs and tools to improve the processes and effectiveness.
• Lead and coach teams and individuals, developing their capabilities through effective talent management, recruitment and succession planning.

We would love to hear from you if

• You have a university Degree in a relevant discipline. MBA would be an asset.
• 10 years professional experience in the industry, or in the area of financial / credit risk management.
• Strong grasp of accounting principles and financial analysis.
• Experience in decision making and running complex and time-critical activities.
• Proven ability to effectively lead and manage large operational teams is a must, with a key focus on effectiveness and efficiency.
• Independent, energetic, conscientious and self-motivated working attitude.
• Good executive and communication skills to interact with senior management.
• Fluency in English; knowledge of other regional languages would be an asset.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Purpose

Candidate will join Executive Education at Lee Kuan Yew School of Public Policy in which the main mission is to empower leaders with the skills to thrive in a complex, fast changing world.

The Lee Kuan Yew School of Public Policy Executive Education consists of a highly trained, fast-moving, and client-oriented team dedicated to marry innovative policy practices with the latest theories and approaches in public policy and administration to deliver top educational experiences to our clients.

Candidate will play a pivotal role in providing support in ensuring smooth delivery of high quality executive education programmes and efficient daily business operations.

The ideal candidate will be proactive, dependable, with a passion for process improvement and capable of multitasking in a fast-paced environment.

Responsibilities

Finance

• Processing payments to vendors/suppliers/Faculty/Speakers
• Submitting request to create vendors/suppliers/Faculty/Speakers accounts in NUS system
• Generating billing document to customers/clients
• Preparing internal journal documents
• Preparing documents for filing of tax in the various regions of clients
• Submitting staff claims/ travel requests in NUS system

Procurement

• Submitting purchase request in NUS system
• Performing Goods Receipt in NUS system

Programme Logistics

• Preparing engagement letters and contracts to Faculty/Speakers
• Preparing programme evaluation report
• Upkeeping data entry to facilitate data analysis across all programmes
• Ensuring data integrity for the department

• Keeping records of payments made, completed requests, etc
• Supporting Programme Manager in programme preparation and delivery when required
• Performing stock take of programme supplies, office supplies, IT supplies, etc
• Supporting onboarding administration for new staff

Any other duties assigned.

Qualifications

- Minimum ‘O’ levels
- Basic knowledge in MS Word and Excel
- Has a good command of spoken and written English
- Detail oriented and a team player

About your role

Technical Writing and Documentation

· Develop, write, and maintain user guides to facilitate user onboarding.

· Ensure all documentation is technically accurate and user-friendly, enhancing the overall user experience.

Video Tutorial Production

· Produce instructional videos that effectively demonstrate product features and operational procedures.

· Work closely with the product team to verify content accuracy and collaborate with media specialists to ensure high-quality video production.

Product Management Support

· Assist in product discovery processes utilizing market surveys, competitive analysis, and direct customer feedback.

· Support feature prioritization and collaborate with technical teams to steer product development.

- Track and report on product development tasks, preparing products for scalability in diverse markets, both locally and internationally.

Requirements:

· Solid foundational knowledge of software and product engineering principles. Exceptional communication skills, with a strong proficiency in technical writing and previous experience producing video tutorial content.

· Familiarity with project management tools such as Jira and Confluence; prior experience is a plus.

· Proven ability to work effectively within a team and coordinate with multiple stakeholders.

· Excellent written and oral communication skills.