Total 18 Junior Executive legal executive job vacancies in Bangsar South

Job Description

To ensure clients' need are satisfied by constructing partnerships between the company, clients, vendors and subcontractor organizations.

Key Accountabilities

• Gain an awareness of the necessary level of financial control for projects; learning how to budget, forecast, invoice and maintain tight management of ongoing project budgets.
• Gain a good understanding of internal department roles, project stages and administrative processes to aid the smooth management from initial brief to final build, delivery and project reporting.
• Respond to client requirements as specified in the contract or SLA.
  Act as a primary point of contact for client needs requirements and expectations with regards to assigned project.

Key Roles

• Primary contact for the assigned project on service delivery and support the Project Manager in identifying growth opportunities and contract profitability.
• Support end-to-end planning, build and delivery of assigned project.
• Assist with managing the delivery output process, including briefing client feedback to team members and assist in managing delivery of key stages of work.
• Major contribution to overall client satisfaction for project delivery.
• Address performance in troubled units/departments to achieve productivity objectives.
• Provide input of key documents into project/account repositories.
• Manage backup/recovery plans, disaster backup scenarios, capacity management and risk management, communication with the client and business compliance to industry rules and guidance.

Team Work

• Attend and contribute to team meetings in a positive manner.
• Share information with team members.
• Be comfortable in working with all stakeholders.
• Collaborate with other team members to apply new ideas, practices and tools to improve the team’s effectiveness.
• Perform other duties as required, including covering absences/leave where required.

Job Requirements

• Diploma or University degree in Computer Science/ Engineering or a related discipline.
• A natural team player attitude.
• Excellent customer service and a good communicator. Communicate effectively in English with all customers and stakeholders.
• Able to adapt to change and respond positively when faced with new challenges.
• Able to work autonomously, investigate and think analytically to problem-solve in a creative manner.
• Good financial acumen.
• Be proactive and timely to support the deployment of projects ensuring quality, accuracy and practicality of all tasks.
• Excellent time management and organizational skills, with demonstrable experience of working under pressure to tight deadlines and managing multiple work streams with conflicting priorities.
• Experience in credit collection for BFSI and/or telecommunication industry, & knowledge of credit collection workflow from pre-due to recovery is an added advantage.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities

Job Responsibilities:

• Propose and prepare project design based on space efficient.
• Prepare 2D, 3D layout and detailed drawings for nationwide project.
• Prepare and/or review accuracy of Bill of Quantity (BQ) document provided by contractors/vendors. Conduct site inspection pre and post renovation for measurements, review renovation work against proposed layout and design, look for areas of improvement in terms of design and layout for future locations.
• Manages and supports branch development and maintenance activities for nationwide branches.
• Negotiate with suppliers/contractors vendors on the cost and purchase of items, services, works and repairs as needed.
• Manages on overall delivery of items purchased and to monitor/oversee repair and maintenance works done as needed until completion.
• To assist branch to resolve any maintenance/repair issues in a timely manner. This includes obtaining quotations, sourcing vendors, raising workflow approvals, and follow-up on issue until it is resolved and processing of invoices for work done.
• Responsible on conducting post renovation checks for defects, check renovations works is in accordance to BQ and complete inspection checklist of findings.
• Assist to prepare the necessary documentation for internal for any relocation and expansion project.
• To be flexible in undertaking any other special task, projects or assignment that may be assigned to you accordingly by management.
• Responsible to maintain Fixed Asset Listing for Regional Support Department as well as Regional Offices, Branches.
• To assist with compiling, checking of accuracy of invoices and completeness of supporting documents from Regional Support Department as well as Regional Offices, Branches before submission to Finance for payment.
• To assist with filing of all opening/relocation/expansion/ refurbishment projects for audit purposes.
• To ensure new joiners are provided with the necessary system access, PC's and etc.
• Manage in Ordering of office supplies and monitor inventory for Regional Support Department, all regions and branches.
• Assist in necessary report completions for the department. 

Requirements:

• Possess at least a Bachelor’s Degree in Architecture, Quantity Surveyor, Project Management or relevant field
• Minimum 2 years working experience in Property Maintenance/Construction or relevant work experience
• Exposure to current design trends preferably in banking/insurance, retail or commercial designs is an added advantage
• Able to perform task given under minimum supervision

Perks & Benefits:

• Nearby public transport
• Central location
• Casual dress code
• Personal leave
• Personal development opportunities

Job Description:

• Responsible for the general administration functions.
• Managing correspondences with internal/external stakeholder
• Responsible in warehouse management.
• Responsible in office maintenance, office equipment and office furniture.
• Responsible to liaise with supplier/vendor/contractor for quotation or office repair maintenance, repair office equipment, furniture etc.
• Insurance and road tax renewal and updating.
• To support others administration staff in their daily job when necessary.
• To ensure all Admin activity process with more systematic and efficiency.
• To work closely with other team members in order to meet the management targets.
  Ensure the confidentiality, integrity and availability of the Company’s information assets is protected

Requirement: 

• Possess at least a Diploma in Human Resource Management, Business Administration, Office Management or equivalent from a recognized university.
• One or more years of exposure in clerical support experience and duties will be an added advantage.
• Proficient in Microsoft Excel, Power Point and Outlook
• Possess Driving/Motorcycle license.
• Hardworking and focused
• Goal oriented and strong commitment in achieving target
• Warmth and friendly personality

Perks & Benefits

• Attractive Benefits such as Inpatient, Outpatient, Optical and Dental Care
• Employer EPF Contribution at 15%.
• Personal Insurance Coverage
• Nearby public transport
• Personal leave
• Fast Track career advancement
• Personal development opportunities

Job Responsibilities:

• Handles and ensure customers’ requests, enquiries and complaints via fax, email, letter, Social Media Ticketing & Web Chat are attended and responded in timely manner.
• To support Contact Centre Department’s administrative tasks raised by Inbound Team.
• Ensure individual KRA and contribute to the Department’s overall KRA.
• Ensure operations are complied with internal policy, compliance and guideline as well as BNM requirements.
• Understand customer enquiries and respond via applicable channels: email, web chat, social media ticketing, fax, letter, and outbound call.
• Analyze, review and recommend appropriate solutions to enhance process efficiency and service standard.
• Ability to communicate effectively in written/verbally with polite manner following the processes and procedures.
• To ensure customers’ requests are attended within the stipulated time frame to avoid any service delay.
• Ability to multitask and work as a team to support each other and able to work in flexible working hours/days.
• Proactive in attending to customers' needs & solving their problems.
• Communicate with various departments in order to solve customers’ problem.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
• Able to work on the rotational shift, 5 days work and your off day/rest day not necessary falls under Saturday/Sunday. 
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in Customer Service or equivalent.
• Well verse in English & Bahasa Melayu, knowledge in other dialect will be added advantage.
• Ability to write well in English & Bahasa Malaysia.
• Direct experience in Contact Center operation, Customer Service environment and social media ticketing handling will be added advantage.
• Good interpersonal skills.
• Strong analytical skill and able to work under pressure and tight timeline.
• Ability to work in a team environment and have independent in solving problems.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

職位描述

透過在公司、客戶、供應商和分包商組織之間建立夥伴關係，確保滿足客戶的需求。

主要責任

• 了解專案所需的財務控製程度；學習如何制定預算、預測、開立發票以及保持對正在進行的專案預算的嚴格管理。
• 充分了解內部部門角色、專案階段和管理流程，以幫助順利管理從最初的簡報到最終建置、交付和專案報告的過程。
• 根據合約或 SLA 中的規定回應客戶要求。
  作為客戶對指定項目的需求和期望的主要聯絡人。

關鍵角色

• 指定專案的服務交付主要聯絡人，並支援專案經理確定成長機會和合約獲利能力。
• 支援指定專案的端到端規劃、建置和交付。
• 協助管理交付產出流程，包括向團隊成員簡要介紹客戶回饋並協助管理工作關鍵階段的交付。
• 對專案交付的整體客戶滿意度做出了重大貢獻。
• 解決陷入困境的單位/部門的績效，以實現生產力目標。
• 將關鍵文件輸入到專案/帳戶儲存庫中。
• 管理備份/復原計畫、災難備份場景、容量管理和風險管理、與客戶的溝通以及業務對行業規則和指南的合規性。

團隊合作

• 以積極的方式參加團隊會議並做出貢獻。
• 與團隊成員分享資訊。
• 與所有利害關係人輕鬆合作。
• 與其他團隊成員合作，應用新的想法、實踐和工具來提高團隊的效率。
• 根據需要履行其他職責，包括在需要時彌補缺勤/休假。

工作要求

• 電腦科學/工程或相關學科的文憑或大學學位。
• 自然的團隊合作態度。
• 優秀的客戶服務和良好的溝通者。用英語與所有客戶和利害關係人進行有效溝通。
• 面對新挑戰時能夠適應變化並積極應對。
• 能夠獨立工作、調查和分析思考，以創造性的方式解決問題。
• 良好的財務頭腦。
• 積極主動、及時支援專案部署，確保各項任務的品質、準確性和實用性。
• 出色的時間管理和組織能力，具有在緊迫的期限壓力下工作以及管理優先事項相互衝突的多個工作流程的豐富經驗。
• 擁有 BFSI 和/或電信業信用催收經驗，以及了解從到期前到恢復的信用催收工作流程的額外優勢。

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人發展機會

Job Summary:

Highly motivated and customer-focused individual which responsible for answering incoming calls, responding to live chat inquiries and emails from customers, addressing their inquiries related to digital banking products and services, and providing excellent customer service.

Job Description:

• Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services in a professional and courteous manner.
• Providing accurate information and resolving customer issues related to digital banking products and services.
• Maintaining a high level of product knowledge to effectively support customer needs.
• Ensuring timely and accurate documentation of all customer interactions in the company's CRM system.
• Meeting or exceeding productivity and quality standards.
• Collaborating with cross-functional teams to improve processes and customer experience.
• Demonstrating empathy and understanding when dealing with customers.
• Assisting customers with online banking, mobile banking, and other digital banking related inquiries.
• Responding to customer inquiries via email in a timely and professional manner.

Job Requirement:

• Possess SPM / STPM / Diploma / Degree in related fields.
• Minimum of 1-2 years of customer service experience in a contact centre environment.
• Fresh graduates are encouraged to apply
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to build rapport with customers.
• Ability to work in a fast-paced environment and handle high call volumes, live chat inquiries and emails.
• Proficient in Microsoft Office and experience working with CRM systems.
• Familiarity with digital banking products and services.
• Ability to work flexible hours, including weekends (24/7)
• Experience in the financial services industry or banking industry will be added advantage

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

• To provide advice, counsel and resolution on a broad range of employee’s issues, related policy integration and interpretation, work conditions and Labour Law compliance.
• To manage disciplinary issues and recommend appropriate disciplinary action including conducting domestic inquiry, draft show cause letter, and other related disciplinary letters/actions.
• To support resolution of employee relations issues and conducts investigation as necessary, not limiting to conduct a preliminary investigation, schedule the event, identify witnesses, collate information/data, identify panel members, prepare exhibits etc.
• To always keep abreast with the latest changes to Labour Law legislation by authorities as well as latest judicial precedents on IR dispute.
• Responsible for developing a clear framework for industrial relation policies and guidelines for the fair and effective management of employees.
• To maintain and constantly review the effectiveness of all relevant policies and procedures to ensure that they support delivery of quality.
• Responsible to manage Performance Improvement Plan (PIP), it’s policy and procedure.

Job Requirement : 

• Minimum 1 to 2 years in a similar capacity with specialization in IR matters.
• Tertiary education with HR background, law background will be an advantage.
• Have the basic knowledge of Employment Act 1955, Industrial Relations Act 1967.
• Experienced in conducting domestic inquiry and report writing, attending cases at court level is an added advantage.
• Good interpersonal skills, tactful with excellent interpersonal and communication skills, can handle multitasks and analyse beyond prima facie on issues.
• Proactive and detailed.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

• 6 months contract role (renewable)
• Work Location: Kerinchi, Bangsar
• Work shift rotation: morning, noon, midnight

Job Responsibilities:

• Build rapport and long term relationships with Clients while providing excellent customer service standards.
• Create shipment booking arrangements
• Entertain customer's enquiries on product & services
• Collaborate well with Sales & Operation teams.
• Manage multiple customer contact channels: (Inbound/ outbound calls, Emails, Live Chats, Social Media Platforms , and etc)
• Achieve monthly KPI of dates arranged & waiting time.
• Manage and update list of Clients assigned regularly and promptly.
• Handle High profile customers.
• To liase with product team to improve operational workflow.
• To provide general operational and sales support.

Job Requirements :

• Candidate must possess at least a Degree, any field.
• Fresh graduates are also encouraged to apply.
• 1 - 2 years experience in Customer Service will be an added advantage
• Required skill(s): Call Center background, Customer Service, Coordinating Skill.
• Possess excellent verbal and written communication skills in English.
• Result driven and works well with KPI.
• Comfortable working with different modes of communication for liaison work (Primarily Phone)
• Possess own transport

Please apply with your comprehensive resume

Resume box: lifework.sun@gmail.com

Only shortlisted candidate shall be notified

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Medical insurance
• Personal development opportunities

• 6 個月合約職位（可續約）
• 工作地點：孟沙Kerinchi
• 輪班制：上午、中午、午夜

工作職責：

• 與客戶建立融洽的長期關係，同時提供卓越的客戶服務標準。
• 建立貨運預訂安排
• 接待客戶對產品和服務的詢問
• 與銷售和營運團隊良好合作。
• 管理多個客戶聯絡管道：（來電/呼出電話、電子郵件、即時聊天、社群媒體平台等）
• 實現安排日期和等待時間的每月 KPI。
• 定期及時管理和更新分配的客戶名單。
• 處理高知名度的客戶。
• 與產品團隊聯絡以改善作業流程。
• 提供一般營運和銷售支援。

工作要求 ：

• 候選人必須至少擁有任何領域的學位。
• 也鼓勵應屆畢業生申請。
• 1 - 2 年客戶服務經驗將是額外的優勢
• 所需技能：呼叫中心背景、客戶服務、協調技能。
• 擁有優秀的英語口頭和書面溝通能力。
• 以結果為導向，與 KPI 配合良好。
• 能夠輕鬆地使用不同的溝通方式進行聯絡工作（主要是電話）
• 擁有自己的交通工具

請攜帶您的完整履歷進行申請

履歷箱：lifework.sun@gmail.com

僅通知入圍候選人

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 醫療保險
• 個人發展機會

• 6 months contract role (renewable)
• Work Location: Kerinchi, Bangsar South (Public transport reachable)
• Working hours: Monday - Friday; 830am - 530pm

Job Responsibilities:

• Account Management, to manage portfolio of existing customers, make telephone calls regular timely cycle and to secure new business (serving corporate clients, relationship building, cross selling/upselling products and services)
• Understand customer's objectives, buying criteria and decision making processes and form long term business relationships in order to leverage revenue from the relationship and promote our company as a quality supplier
• Negotiate price and volume discounts in accordance to our policy and liaise with support staff to ensure customer retention and continued business.
• Identify and gain new business through a sustained program of cold calling and follow up on referrals/leads
• Problem solving: Customer complaints, responding and satisfying client sales and post sales requirements.

Job Requirements:

• Candidate must possess at least a Degree in Sales & Marketing, or any relevant fields
• Minimum 2 years of relevant experience and above
• Preferred skill(s): Call Center background, Customer Service, CRM module in logistics fields, sales and account management experience
• Possess excellent verbal and written communication skills in English
• Strong interpersonal skills
• Result driven and works well with KPI
• Comfortable working with different modes of communication for liaison work (Primarily Phone)
  
  

Serious candidates please apply with your comprehensive resume

Resume box: lifework.sun@gmail.com

Only shortlisted candidates shall be notified

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Personal development opportunities

• 6 個月合約職位（可續約）
• 工作地點：Kerinchi, Bangsar South (大眾運輸可達)
• 工作時間：週一-週五；上午 830 點至下午 530 點

工作職責：

• 帳戶管理，管理現有客戶組合，定期撥打電話並確保新業務（服務企業客戶、建立關係、交叉銷售/追加銷售產品和服務）
• 了解客戶的目標、購買標準和決策流程，並建立長期的業務關係，以便利用這種關係帶來的收入，並將我們公司提升為優質供應商
• 根據我們的政策協商價格和數量折扣，並與支援人員聯絡，以確保客戶保留和持續業務。
• 透過持續的推銷電話計劃和跟進推薦/潛在客戶來識別並獲得新業務
• 解決問題：客戶投訴，回應並滿足客戶銷售及售後要求。

工作要求：

• 候選人必須至少擁有銷售和行銷或任何相關領域的學位
• 至少2年及以上相關經驗
• 首選技能：呼叫中心背景、客戶服務、物流領域CRM模組、銷售和客戶管理經驗
• 擁有優秀的英語口頭和書面溝通能力
• 較強的人際溝通能力
• 以結果為導向，與 KPI 配合良好
• 能夠輕鬆地使用不同的溝通方式進行聯絡工作（主要是電話）
  
  

認真的候選人請攜帶您的全面簡歷進行申請

履歷箱：lifework.sun@gmail.com

僅通知入圍候選人

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 個人發展機會

Legal Assistant needed in Gloucester, £11.61ph PAYE - Reference: 5242833

• To be organised, flexible, work well under pressure & enjoy a challenge;
  • Assist our Team with time sensitive court matters, specifically creating bundles, diarising court hearings and evidence and taking minutes.
  • Assist with our general correspondence
  • Assist with our invoicing process as well as opening files on our case management system.
  • Arrange meetings, make telephone calls to help with ICT queries etc.
  • Be a point of contact with our Service Area, Courts and private pratice solicitors firms.
  • Monitor our general inbox and allocate matters or queries to the relevant lawyers.

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.

• Provides administrative support in the examination, initiation, and completion of legal actions and documents for review by the Chief, Military Justice or his or her designee(s).
• Acts as a source of information on Army regulations and guidelines for matters relating to the administration of military justice.
• Receives and processes legal documents for the full scope of administrative separation actions.
• Provides Guidance and assistance to legal clerks and military points of contact at the units regarding all legal actions and the appropriate documents and forms required for each.

This program provides substantive, developmental work assignments that prepare incumbents for placement in a target position in one of the occupational series covered by the Legal and Kindred Occupational Group.

The incumbent will be given orientation to SSA and basic orientation in the functions and operations of the organization. Some of the of the duties may include:

Assisting permanent professional or technical staff in their regular assignments; subordinate technical work, or related clerical work; resolving recurring problems; searching files; contacting others for information or compiling reference materials to complete assignments.

Legal Assistant needed in Bristol Paying £13.17 per hr ref 1058105

Full time hours on a temporary basis

This role will involve:

• Support the solicitors in completing court applications for welfare order under section 16 Mental Capacity Act and application to obtain authorisation of Deprivation of liberty through the Re X process.
• Supporting solicitors in filing and serving documents with the court and on the parties Communication with counsel's chambers to secure counsel for hearings
• Liaison with the court office for the listing of hearings Ensuring court bundles are updated and circulated

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared