Total 32 lead buyer job vacancies in Others category in Tengah, Singapore - Perai, Pulau Pinang

We’re looking for a highly driven and motivated Lead, Treasury (APAC) to oversee the regional treasury operations and cash/liquidity management. This position will be based in our Singapore office. 

Responsibilities: 

• Lead the regional Treasury Team
• Implement and improve Treasury processes
• Regional bank relationship management and integration (core and local banks), in cooperation with Global Treasury and local Finance teams
• Trade management: manage and coordinate regional Bank Guarantees facility & activity; monitor Security deposits
• Bank account management (core and local banks)
• E-banking user management
• Improving and automating payment and bank reconciliation processes (SAP), in collaboration with Regional Finance Systems team
• Support and optimize Regional Group Cash Flows, including cash repatriation efforts.
• Support Intercompany financing i.e. such as intercompany loan management
• Regional Core Bank relationship management
• Close cooperation and coordination with Finance, Accounting, Controlling, Tax, Legal and Operations both with the regional and Group teams

Wise is on a mission to make money without borders - convenient, fast, and eventually free. We’re looking for a Lead Analyst to join our Spend Squad in Singapore. This role is a unique opportunity to have an impact on Wise's mission, grow as an analytics leader, and help deliver product experiences that delights our customers and drives our growth.

As part of the Spend Squad, you’ll primarily work on enabling customers to spend from their Wise accounts and also on bringing new ways of payment to markets. 

Here’s how you’ll be contributing to the Global Product Tribe

• Analytics Product Ownership

  • Take ownership of the tribe’s data and analytics assets, i.e. data pipelines, dashboards, analytical models and ensure roadmaps are in place to improve quality / address any known weaknesses at the required pace

  • Ensure the tribe’s data and analytics assets are discoverable and leveraged

• Leadership 

  • Support and develop analyst function within the tribe, lead a ~5 member analyst team, create structures to improve analyst cohesion and collaboration

  • Hiring and on-boarding of new analysts

  • Guide analyst work across the tribe; e.g. help analyst structure projects and define data models

  • Contribute to overall analytics strategy, ensuring that tribe data and analytics is discoverable and leveraged

• Partnership 

  • Support and develop the data and reporting for the tribe, including ensuring that user behaviour tracking is robust

  • Our analysts will partner with our product teams in the tribe to help project and measure the impact of our product changes and help us understand what customers want from our product, how can we acquire them, retain them and how we can provide an engaging experience for them

  • You’ll partner with our tribe leadership team to help them drive the priorities of the tribe and build conviction through data

  • You’ll identify opportunities how to more powerfully use our data, and machine learning, to automate and optimise our processes and solutions

This role will give you the opportunity to: 

• Choose your path to impact - we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls

• Grow as a leader - Build your team and inspire them to join our mission

• Be part of our mission to make money without borders the new normal

The role will be part of the Operations team and will manage Intellect’s Care Operations team so as to offer a best-in-class medical network spanning across and beyond Asia so as to meet our customer needs. This role will be managing operational teams for helpline and therapy, network expansion and engagement. Tasks include driving the development and implementation of operational processes and Service Level Agreements (SLAs), demand and supply mapping, proactive network acquisition planning, while working closely with internal and external stakeholders to ensure operational performance, efficiency and quality.

Main Duties/Responsibilities

• Development and implementation of internal and external processes and service level agreements (SLAs)
• Continued monitoring and evaluation of SLAs to ensure performance and quality of care
• Establish proper governance over work/project plans and map operational resources required for successful implementation
• Strategic forecasting and planning for proactive and effective acquisition of internal and external network partners
• Key liaison with internal and external partners in operational setup and implementation, continued account management and operational requirements, performance reporting and review, ensure adherence to business and contractual agreements.
• Metrics tracking and ownership to drive a successful network of service providers (helpline rangers and therapists) so as to achieve effective and high quality service delivery to meet customer needs
• Project management and end-to-end  implementation
• Stay abreast of changes and/or updates in relevant policies, procedures, and regulations
• Collaboration with internal commercial, clinical and strategy teams for alignment with commercial demand, internal policies and processes.
• Work closely with product and tech team for solutioning and implementation
• Apply business management techniques to propose business decisions that impact cross-functional teams, internal and external partners

• Bachelor’s Degree or equivalent work experience
• More than 8 years of experience in the Healthcare / Patient experience-related industry, preferably experience in Employee Assistance Program (EAP) operations
• Demonstrate understanding of healthcare, call center, benefits, clinical programs and setup is preferable
• Demonstrable track record of managing third party relationships
• Strong operational background, able to get hands on in developing processes, policies and SLAs from ground-up.
• Experience managing remote teams across multiple locations
• Thrive in meeting tight deadlines and managing priorities under pressure
• Strong facilitation and organisational development skills
• Open to candidates in Singapore and Malaysia

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

Join Our Team at the NTU Chinese Medicine Clinic

Established in 2009, the NTU Chinese Medicine Clinic serves as a TCM Board approved teaching clinic for the Double-degree program in Biomedical Sciences and Chinese Medicine at the NTU School of Biological Sciences. We offer a range of services including acupuncture, cupping, tuina treatment massage for adults, and paediatric tuina, along with herbal medication.

Job Description

• Conduct general clinic duties, such as patient consultations, dispensary work, and customer service, following a training period at the NTU Chinese Medicine Clinic.
• Teach and manage internship courses for students enrolled in the Double Degree Programme.
• Perform administrative duties related to the Double Degree Programme in Biomedical Sciences and run the operations at the NTU Chinese Medicine Clinic.
• Educate the public on Traditional Chinese Medicine (TCM) through talks and events.
• Promote the NTU Chinese Medicine Clinic through public talks and outreach events.

Requirements

• Singapore Registered Chinese Medicine Practitioner.
• Possess at least a Bachelor’s Degree in Chinese Medicine recognized by the Traditional Chinese Medicine Practitioners Board (TCMPB).
• Knowledge of Chinese Medicine and Biomedical Sciences.
• Familiarity with data analysis techniques.
• Preferably 3-5 years of clinical experience in a healthcare setting.
• Proficiency in English and Mandarin, both spoken and written, to communicate effectively with diverse patient populations.
• Competency in computer operations and office software.
• Ability to exercise discretion in handling confidential information.
• Strong planning and organizational skills.
• Meticulous attention to detail in patient care and documentation.
• Proactive in collaborating with multidisciplinary healthcare teams.

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

We regret that only shortlisted candidates will be notified.

Job description: 

• Develop creative concept and innovative solutions across disciplines and mediums including Visual Identity, Print Design, Packaging, POSM, Digital
• Deliver and maintain agency’s creative vision on all projects from creative brief to design work completion
• Brainstorm and conceptualize design solutions with a creative team when necessary
• Good in presentation skills: able to lead clients  and teammates through their design ideas and rationale.
• Manage time efficiently and work in an organized fashion
• Works well within a team or solo
• Good with feedback and cross department collaborations.
• A quick hand is a bonus in this role. The ability to put together design ideas with some degree of speed would be an important asset
• Manages pressure well and knows when to ask for help
• Vocal and not afraid to speak their opinion.
• Good attitude is a must 

The incumbent plays a pivotal role in the development and execution of software projects, serving as the key architect and guide for the technical team. This leadership position involves not only possessing a deep understanding of software design principles, programming languages, and development methodologies but also the ability to translate business requirements into robust technical solutions.

The incumbent is responsible for overseeing the entire development lifecycle, from project initiation to deployment, ensuring that the team adheres to coding standards, best practices, and meets deadlines. In addition to technical expertise, effective communication skills are crucial, as the Technical Lead collaborates with cross-functional teams, stakeholders, and project managers to align technical decisions with business goals.

This role requires a blend of hands-on coding, strategic thinking, and mentorship to foster a collaborative and innovative development environment. Ultimately, the incumbent plays a central role in driving the success of software projects by providing technical direction, solving complex problems, and ensuring the delivery of high-quality, scalable, and maintainable software solutions.

Responsibilities:

• Provide Technical Leadership – lead and guide the software development team with technical expertise.

• Establish Framework and Standards – formulate frameworks, standards and processes for governing the low code development platform.

• Enforce Coding Standards & Best Practices – set and ensure adherence to coding standards, best practices and development methodologies.

• Ensure Code Quality & Security – conduct thorough code reviews, implement automated testing and address security best practices.

• Collaborate Across Teams – collaborate with cross-functional teams within and outside the IT department.

• Facilitate Effective Communication – ensure effective communication between technical and non-technical stakeholders.

• Stay Informed and Drive Innovation – stay updated on industry trends, recommend tools and technologies, and drive process improvements while promoting a culture of innovation and continuous learning.

Requirements:

• A recognised degree in Computer Science, Engineering, or related discipline

• Minimum 12 years of Information Technology experience in designing, implementing and supporting IT systems; and more than 8 years proven experience in IT Solutioning.

• Keen appreciation of technologies and strong interest in translating of technology stack to meet business processes and process re-engineering

• Familiarity with cloud platforms (AWS, Azure, GCP) and related services and strong understanding of the different types of IT Systems and architectures.

• Proficiency in programming languages relevant to the technology stack used by the company (e.g., .Net, Java, Python, C#, etc.).

• Experience with web development frameworks and technologies (e.g., React, Angular, Node.js, etc.).

• Understanding of database design, management, and query (SQL, NoSQL).

• Experience in administering and building QlikView/QlikSense, Microsoft Power BI, Tableau, etc.

• Experience in Low-Code platform & RPA such as OutSystem, PowerApps, UiPath, Power Automate, etc.

• Strong analytical and problem-solving skills with attention to details

• Excellent organizational and leadership skills

• Good written & verbal communication and presentation skills

The Opportunity:

Cyber threats are evolving, and perimeter security and automated protection aren’t enough—it’s time to go threat hunting. We need your help in detecting advanced cyber threats to Singapore government and defense organizations, critical information infrastructure (CII), and Global 2000 companies. Instead of letting the attackers come to us, let’s go find them.

We’re looking for an experienced cybersecurity specialist who can think like a cyber attacker to figure out how to circumvent security measures. You’ll use your network defense experience and analytical skills to rapidly prototype and develop tools to create haystacks and sift through the false positives to find patterns and indicators. Work with our team of seasoned Threat Hunters, Detection Engineers, and Threat Intelligence Analysts to find the adversary and advise clients on ways to close the gaps and harden their network.

With your technical expertise, you’ll build creative solutions to help your customers meet their toughest challenges. This is a chance to think differently about cyber defense, use completely new tools and approaches, and develop the next generation of security analytics. Let’s outsmart the adversary and secure our nation's critical networks.

Join us. The world can’t wait.

You Have:

• 5+ years of experience with cybersecurity offensive or defensive technical operations, or national defense intelligence operations

• Experience with Advanced Persistent Threat (APT) hunting, penetration testing, digital forensics, SOC operations, or incident response

• Ability to profile and track malicious actors that pose a threat in coordination with threat intelligence support teams

• Ability to review and analyze security log files from various sources, including cloud, network, endpoint, or IdAM

• HS diploma or GED

Nice If You Have:

• Experience with common threat-hunting solutions, tools, or techniques used to analyze malware, extract indicators, and create signatures

• Experience with Windows Enterprise security and systems administration, ATP, ATA, or Sentinel, and SIEM or SOC, including QRadar, SplunkES, and ArcSight

• Experience with data hunting, ELK, Splunk, Apache Spark, AWS Stack, and GCP

• Experience with scripting, REST APIs, and forensic tools, including FTK and Encase

• Experience with endpoint telemetry, Carbon Black, FireEye HX, Falcon, Tanium, and Endgame

• Possession of excellent verbal and written communication skills

• Possession of excellent presentation skills

• GIAC GCFA, GCFE, GREM, GNFA, GSNA, CISA, or OSCP certification

Create Your Career:

Grow With Us

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.

A Place Where You Belong

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time.

Support Your Well-Being

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.

Your Candidate Journey

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

At Wise, our customers trust us when it comes to their Security and Privacy and our in-house Privacy team is growing.

The global Privacy Team looks after all jurisdictions and you’ll be expected to take ownership of topics from Day 1 with genuine autonomy - one of the things that makes Wise different and exciting. You’ll be faced with a huge variety of privacy challenges and have the opportunity to be recognised as the Wise expert on cutting-edge topics by researching and working with other teams to implement solutions that work for our customers and Wise.

The business looks to the Privacy Team to help solve their problems and understand their privacy risks. You’ll drive the appropriate strategies and capabilities with multiple business, technology and support teams to fulfil our own unique commitment to transparency. You’ll be encouraged to develop relationships with other Wisers all the way up to senior management. 

By gaining the trust of internal teams, you’ll be involved in their projects from start to finish.

Along the way, you’ll benefit from the support of a tight-knit Privacy team, the wider Legal tribe and the other teams at Wise - everyone wants to help you live your best life at Wise and contribute to the Wise Mission..

This role will be in Singapore to provide local time-zone support and to co-locate with other APAC members of the Wise Legal team.

Here’s what will you be doing:

• Lead a team of privacy and data protection professionals, guiding and overseeing their work to ensure effective implementation of privacy and data protection policies and practices within Wise.
• Oversee the execution and implementation of the privacy and data protection compliance programme for the APAC region, including leading audits, developing and implementing privacy policies and procedures and monitoring ongoing compliance with the privacy requirements. 
• Own the impact of APAC and Middle East Privacy Regulations on Wise, including both customer and employee personal data.
• Be the main escalation point of contact for privacy related inquiries and investigation from internal and external stakeholders, including local data protection authorities. 
• Engage with senior management and the different tribes across Wise to drive pragmatic approaches to privacy risk management to enable compliant growth in the region. 
• Subject matter expert on privacy and data protection matters, providing guidance and support to both the team members and other tribes within Wise.
• Evaluate and proactively identify the impact of contractual and regulatory privacy requirements on Wise. 
• Stay up to date with the best practices and global developments in the data protection and privacy area.
• Design and support privacy awareness and culture in the region and across Wise. 
• Maintain documentation between Wise APAC and Middle East entities and other Wise group entities to meet evolving local requirements as well as the GDPR and UK GDPR.
• Maintain Wise APAC and Middle East privacy registrations in compliance with local regulations.
• Horizon-scan for new developments in APAC and Middle East Privacy Regulations and keep the relevant stakeholders informed.
• Play a full part in the global Privacy Team in managing business as usual tasks and global privacy initiatives.
• Developing and delivering privacy training to business functions to raise employee awareness.
• Support periodic audits of data protection compliance within Wise.
• Assist with the investigation, resolution and reporting of data privacy complaints and breaches.

A bit about you:

To thrive in this role, you will be a self-starter, a great influencer and communicator, and have a love of learning. You will be comfortable working in grey areas and making judgement calls at speed. You will be obsessed with detail and happy handling competing priorities and differences of opinion.  You will have strong project management skills, and be able to work independently and  go through walls to get it done, but also enjoy collaborating with others.  You will like shining a light on seemingly hairy problems and collaborating with cross-functional teams to find practical solutions.  And you will enjoy bringing the subject of privacy to life for people with a bit of lightness along the way:

• Thrive in an environment where you have to get to know people, the Wise product and the technology that underpins it.
• Able to use a range of communication and influencing techniques to successfully negotiate, collaborate or effect change, in relation to data protection and privacy matters with different stakeholders at all levels within the business across multiple jurisdictions. 
• Self-starter, confident working in a distributed environment.
• A team player with an enthusiastic, positive and proactive mind-set, willing to support teams in achieving their goals and objectives.
• Ability to work independently with minimal supervision but a willingness to provide assistance and share experiences.
• Able to work and learn quickly in a fast paced fun and dynamic environment.
• Relevant privacy qualification, such as CIPM, CIPP or equivalent.
• Hands-on experience in China and India privacy compliance.
• Experience in MNC processing large volume of personal data

What do we offer: 

• Company Restricted Stock Units
• Numerous great benefits in our Singapore office which include:
• Paid annual holiday, sick days, parental leave and other leave opportunities
• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave
• Mobile Wiser program where you can work remotely for up to 90 days every year
• Flexible working - We want to empower Wisers to make decisions and take ownership of how they work best. We believe that if you are intentional about where and who you work with, you’ll be able to get the best out of any working environment.

The ideal candidate will possess extensive experience in evidence-based therapeutic interventions, particularly Cognitive Behavioral Therapy (CBT), alongside a solid background in conducting neuropsychological assessments for individuals across all age groups. This role entails significant managerial responsibilities, including the oversight of clinical operations, staff rostering, and the provision of clinical supervision.

• Conduct psychological and neuropsychological evaluations for diverse conditions, focusing on ADHD, learning disabilities, dyslexia, among others.
• Deliver both individual and group therapy sessions through in-person and virtual mediums.
• Manage clinical team rostering, administrative functions, and approval of leave requests.
• Provide clinical supervision and mentorship to mental health professionals within the team.
• Collaborate with our interdisciplinary team for holistic treatment planning and implementation.
• Develop and enforce standard operating procedures (SOPs) for risk management and clinical operations, facilitating provider training on these protocols.
• Engage in risk management, crisis intervention, and support for clients in emergency situations in collaboration with our 24/7 helpline team.
• Commit to continuous professional growth through education and development activities.

• Master’s or Doctoral degree in Clinical Psychology from a recognized institution.
• Minimum of 7 years of post-graduate clinical experience, with prior leadership roles in a mental health setting preferred.
• Expertise in neuropsychological assessment and evidence-based interventions, specifically CBT.
• Experience in clinical supervision and team management.
• Valid registration or eligibility for registration as a Clinical Psychologist in Singapore.

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The Development Services group is responsible for the development and characterization manufacturing processes used for the production of novel therapeutic recombinant proteins for Lonza’s global client base. 

Based primarily in a new site in Singapore Science Park, the viral clearance team works closely with our customers, and with different functions including MSAT, Manufacturing, Regulatory, Proposal/Program Management, Process Development, Supply Chain, Quality Assurance and external testing facility.

The purpose of this role is to design and execute specific virus clearance studies that demonstrate the effectiveness of purification processes for the reduction of viruses to support customers’ regulatory filings (IND & BLA).  

Key responsibilities:

• Design and perform hands-on laboratory work (e.g. small-scale control run, virus models spiked run, virus inactivation step evaluation, virus reduction filtration) following protocols and working to GMP standards.

• Follow work procedures to set up and operate chromatography, ultrafiltration and dead-end filtration systems to GMP standards.

• Review and interpret raw data to produce good quality process knowledge and data sets suitable for inspection by regulatory agencies.

• Professional development to take up the role of Study Director, who has the overall responsibility of the planning and conducting, as well as the interpretation, analysis, documentation and reporting of results. Design the viral clearance study in accordance with guidelines (e.g. EMEA and ICH Q5A).

• Authoring of protocols and reports and interaction with regulatory agencies are required. 

• Supervision of project teams and leading troubleshooting activities may be required.

• Develop and manage relationships with external customers and teams at contract testing laboratories.

• Deliver high quality communication to ensure an outstanding customer experience (written reports, telecons, face to face meetings).

• Working as part of a site and global project team, co-ordinate multiple projects and ensure timely delivery of project work stages.

Key requirements:

• Degree/PhD in Biological Science/Engineering as appropriate for area of expertise.

• 3-5 years’ experience or 1-3 years and a PhD with experience gained in a lab either in industry or academia, or via an industry work training program.

• Practical laboratory experience in virus clearance studies, study directing, and project management is required.

• Developing a detailed understanding of the scientific rationale behind one or more technical areas involved in the development of biopharmaceuticals.

• The final role offered will be commensurate with the candidate’s experience.

• Understanding of cGMP regulations and quality management is required.

• Good problem solving and analytical skills.

• Good communication skills (verbal and written).

• Good team working skills.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

#LI-MA1

As the Workspace Lead - SEA, you will be responsible for Workspace management of the Singapore office and Workspace strategy across Singapore, Malaysia, Vietnam, and Philippines offices. Together with the People & Teams function, you will drive and optimize the workspace culture by playing a part in employee engagement strategies such as creating an engaging environment where people can advance their careers and do their best work. As the heart of the workspace, you will help foster a sense of community in the workspace that allows people to feel comfortable, productive and inspired in their working life.

You manage daily operations to create a workspace that increases well-being, personal productivity and organizational effectiveness. You are a culture ambassador, community advocate and service leader in the workspace. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day. You are a person that thrives on people engagement and getting day-to-day hands-on to achieve the bigger picture. Because when people feel inspired, great things happen!

Key responsibilities

• This role will require being hands-on operationally until clear ways of working are established with our vendors, such as driving administrative standards are maintained across office spaces, such as supplies, inventory, invoice management, calendar planning, collaborating with administrative in other spaces.
• Develop strategy, framework and tools that will empower leaders in the business to take ownership of their team’s employee engagement initiatives.
• Transform the office into Future Workspace ready, with the support of global and local stakeholders in work environment improvement initiatives.
• You design and ensure, at a strategic level, creative employee engagement activities (Fika) with clear connection to your our organization’s purpose and business outcome.

As Digital Experience Lead (Post Purchase), you contribute to omni profitable growth in the region, playing a critical role in securing the omni experience of our customers that drives brand perception, sales growth, and profitability. You are responsible for the omni experience in our transactional channels, with extra focus on the post purchase experience. Based on an understanding of daily performance and customer behavior, you proactively identify and drive tests to positively impact conversion, improve profit, and increase fashion brand perception. You act as an informal leader, working as a counterpart to our global digital value streams to ensure value capture through implementation of new capabilities.

You have a strong e-commerce background and previous experiences and proven track record driving commercial growth. You have a good understanding of how to optimize the digital customer experience for overall profitable growth, short and long-term. You are data driven, with strong analytical capabilities and ability to synthesize data into insights and tangible actions. You are customer centric in your approach and have an ability to translate visions, directions and frameworks into specific actions and improvements. You are structured and well ad versed in planning, presenting, and communication. You act as an informal leader in how you drive your work, you get your message across and inspire others.

Key responsibilities

• Ensure customer experience optimization, securing full funnel digital experience by conducting analysis and utilizing insights from data such as sales performance, web analytics, user behavioral insights, heatmapping and A/B testing to generate hypothesis and identify actions to improve sales, profit, brand perception and customer lifetime value.
• Plan, create, and execute A/B tests and actions available to the regional team (e.g optimization of landing pages, checkout processes, and other conversion points), inline with our customer experience strategy and brand direction.
• Review results and conclusions of tests and actions, sharing learnings with regional teams and global functions to continually identify, size and formalize improvement in the digital customer journey and conversion funnel, from traffic acquisition to conversion and retention to inform our digital development roadmap.
• Drive implementation of post-purchase strategies and new capabilities, collaborating with our global value streams to ensure value capture, continually monitoring and optimizing delivery, payment, return options and fees to drive overall digital profit growth.
• Work in tight collaboration with ecommerce leads and retail area managers to secure day-to-day customer experience and continually optimize the full funnel.

We are looking for PMO Lead for Singapore for a large-scale project. This is a permanent role with a global IT servicer leader.

• An essential skill is the ability to comprehend and incorporate various perspectives while providing clear guidance.
• Proficiency in adhering to documented processes, methods, and practices is crucial. Previous exposure to AGILE methodologies is required.
• Proficiency in Microsoft Suite, particularly Excel, is preferred. Previous experience in project management and the management of a project management office is advantageous.
• Proven expertise in project planning, tracking, and reporting, ensuring high-quality deliverables and driving client satisfaction.
• Consistently meeting financial targets such as revenue and gross profit, along with effectively managing project risks, issues, and dependencies are key skills.
• Experience in managing project management operations and implementing process enhancements, including automation within the project management office.
• Experience in overseeing Cloud-related projects (e.g. on IBM Cloud, AWS, MS Azure, or other platforms), such as legacy modernization, application migration, and new development.

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities; please share your profile at Careers@zoneitsolutions.com or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

• Identify and assess opportunities for change, challenging the status quo and showing the possible direction of travel
• Design solutions and provide guidance on how to successfully navigate change
• Drive outcome focused transformation including: focusing on the ‘why’, planning, executing, managing stakeholders, assuring buy-in and resources, resolving conflicts, ensuring alignment on priorities, etc.
• Lead others in the change journey – project teams and business service colleagues.
• Work across Group Businesses and support functions in the region to create an organizational ‘momentum for change’ based around commonality of solutions and standardization of product and process.
• Support the roll out and adoption of the process excellence training courses and e-modules by scheduling all management and supervisory staff to attend and again appropriate certification.
• Influence and collaborate with stakeholders and business partners, building strong relationships to ensure consensus and influence change outcomes. Fosters open and honest communication which anticipates stakeholder expectations.

• Experience in managing and delivering change or business consulting (~5 years)
• Flexible and a sharp mind, ability to connect the dots and learn
• Team and people management exposure
• Hands-on experience in applying common transformation tools / frameworks e.g. Design Thinking, Six Sigma / Lean and Agile
• Provide timely reports on OT project/programme status, risks and issues, evaluating performance based on management information.
• Good stakeholder management and impactful personal communication (incl. negotiation and influencing)
• Effective project management
• Proficiency with numbers and ability to change data into insights
• Practice navigating matrix management & globally dispersed environments (teams, internal stakeholders, clients, management) will help a lot.
• Experience and understanding of the banking environment incl. regulatory framework will be an important asset

• Unison Consulting Pte Ltd is currently seeking an experienced Ops Transformation Lead to join our team.
• In this role, you will be responsible for driving operational transformation initiatives within the organization.
• You will lead and oversee the implementation of process improvement projects to streamline operations, reduce costs, and enhance efficiency.
• Collaboration with cross-functional teams to identify areas of improvement and implement best practices will be crucial.
• Analyzing operational data and metrics to identify trends and opportunities for improvement will also be a part of your responsibilities.
• You will develop and implement change management strategies to ensure successful adoption of new processes and technologies.
• Providing guidance and support to team members involved in operational transformation initiatives is also an important aspect of this role.
• You will monitor and report on the progress of transformation projects, ensuring they are delivered on time and within budget.
• Staying up-to-date with industry trends and best practices in operational excellence and process improvement will be necessary.
• Identifying and driving the adoption of digital solutions to streamline operations and enhance productivity will also be a part of your responsibilities.
• Will work with Ops team to review Target Operating Model for new platform implementation. Test and sign off any requirements for new model.

• Demonstrated experience leading operational transformation projects and driving tangible results is essential.
• Strong analytical and problem-solving skills, with the ability to analyze complex operational data and trends, are necessary.
• Experience with process mapping and process improvement methodologies such as Lean Six Sigma is strongly preferred.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, are required.
• Ability to effectively manage multiple projects and prioritize tasks is necessary.
• Knowledge of digital solutions and emerging technologies related to operational transformation is highly desirable.
• Relevant certifications such as Lean Six Sigma or Project Management Professional (PMP) are preferred.
• Ops SME with Transfer Agency background is preferred.