Total 7 Manager it technician job vacancies in Bukit Jelutong, Shah Alam

The IT Manager will be responsible for overseeing the day-to-day operations of our IT department, ensuring the smooth functioning of our technology infrastructure. This role requires a strategic thinker with strong leadership and communication skills, capable of managing a talented team to deliver high-quality IT services. The ideal candidate will have a proven track record in IT management, project management, and team leadership, with expertise in End User Computing, IT infrastructure, Cloud-based/SaaS solutions, Office 365, Interset access, and Firewalls.

Responsibilities:

1. Team Management:Lead and motivate a team, fostering a collaborative work environment.
   Provide coaching and mentorship for team members.
   Conduct regular performance reviews and set clear objectives for the team.
   
2. Strategic Planning:Develop and implement the IT strategy aligned with the overall business objectives.
   Identify and recommend technology solutions, including End User Computing, Cloud-based/SaaS solutions, and Office 365, that support organizational growth and efficiency.
   Stay abreast of industry trends and emerging technologies to ensure the company remains competitive.
   
3. Infrastructure Management:Oversee the maintenance and optimization of the company’s IT infrastructure, including servers, networking equipment, and end-user devices.
   Manage and enhance network security measures, including firewalls, to safeguard company data and systems.
   Ensure the availability and reliability of IT systems to meet business needs.
   
4. Cloud-Based/SaaS Solutions:Evaluate, implement, and manage cloud-based and SaaS solutions to enhance business processes and scalability.
   Work with cross-functional teams to migrate and optimize applications and services in the cloud.
   
5. Office 365 and Interset Access:Manage and optimize Office 365 services, ensuring seamless collaboration and productivity.
   Oversee Interset access and other security measures to protect sensitive data and ensure compliance.
   
6. Project Management:Plan, execute, and oversee IT projects from conception to completion, including those related to cloud migrations and infrastructure upgrades.
   Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
   Monitor project timelines, budgets, and resources to ensure successful project delivery.
   
7. Vendor Management:Evaluate and manage relationships with external vendors and service providers, particularly those related to cloud services and security solutions.
   Negotiate contracts and agreements to ensure cost-effective and high-quality services.
   Stay informed about market trends and recommend changes to vendor partnerships as needed.
   

Skills and Competencies:

1. Leadership:Proven experience in leading and managing teams.
   Strong interpersonal and communication skills.
   
2. Technical Proficiency:In-depth knowledge of IT systems, networks, and infrastructure.
   Familiarity with a range of technologies, including cloud-based/SaaS solutions, Office 365, and firewalls.
   
3. Project Management:Demonstrated ability to manage multiple projects simultaneously.
   Experience with project management tools and methodologies.
   
4. Problem Solving:Analytical mindset with the ability to troubleshoot and resolve complex technical issues.
   Proactive problem-solving skills to address potential challenges before they escalate.
   
5. Strategic Thinking:Ability to align IT strategies with overall business objectives.
   Forward-thinking approach to technology planning and implementation.
   

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimal 4 years of experience in IT management.
• Minimal 5 years of experience in team leadership.
• Relevant industry certifications (e.g., PMP, ITIL) are a plus.

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness

strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree in Engineering (or) Any Degree

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

· Strong project management skills

We are looking for a Project Manager, IT Business Systems Analyst to join the team.

As an IT Business Systems Analyst, you will be directly involved in performing analysis of existing application software and exploring innovative solutions to improve business efficiency. You will also be expected to manage end-to-end delivery of Commissioning of IT systems technologies from planning to post implementation support.

Responsibilities:

· Provide application support in resolving and troubleshooting problems together with stakeholders and vendors for further investigations.

· Perform analysis of existing application software and explore new solutions to improve business efficiency.

· Plan, execute and manage projects or commissioning of IT systems and technologies from initiation to delivery, including post-implementation support and system maintenance to achieve automation and operational efficiency.

· Track and manage all incidents to ensure resolution or escalation to the relevant support staff and vendors.

· Manage the interface and integration requirements between IT application systems.

· Manage and govern IT service providers and vendors to ensure SLA commitments are met.

· Ensure compliance of all security measures in application development processes.

· Facilitate end-user training to ensure the correct usage of IT application workflows by users.

· Manage system access roles and rights and user-IDs. (Add, modify and delete).

· Manage and monitor IT budget, procurement and utilisation relating to systems and applications.

· Maintain user documentation including release notes, training guides and UAT documentation.

· Provide IT project management and domain knowledge to users when required.

· Partner users in evaluating IT solutions and products so that the solution implemented is secure, reliable and has the necessary vendor support and warranty in place.

· Any other projects that are assigned by the Manager.

Job Requirements:

· Diploma or Degree in Computer Science or Information Technology.

· Working knowledge of both waterfall and agile development methodology.

· Experience with application development will be an added advantage.

· Comfortable learning new technologies as needed for new solutions.

· Proactive, resourceful, willing to learn and take on responsibilities.

· Team player with strong communications, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.

· Must be willing and able to travel across Singapore to support remote sites when required.

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness

strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree in Engineering (or) Any Degree

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

· Strong project management skills

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for an IT and Digitalisation Manager to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Job Responsibilities

• Oversee IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Supervise, review and implement the organisation’s IT and digitalisation strategies and policies for all business processes in respect to the law, regulations, guidelines and IT standards.
• Lead IT projects with relevant departments and stakeholders, including the conceptualisation, implementation, maintenance and review of new and existing IT systems and services within the organisation.
• Provide recommendations to senior management on improvements, SOPs, risks, or policies regarding IT and digitalisation matters.
• Review, update and implement IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Maintain a back-up of relevant TWC data onto a secure space to safeguard the company's data and intellectual property.
• Identify training needs and provide training for IT Team members.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Job Requirements

• Diploma or Degree in IT, Computer Science, or a related discipline.
• At least 2 years’ experience in the IT field in a relevant role.
• Ability to use systems and complete IT tasks efficiently within Google Workplace (Sheets, Forms, App Script etc). Familiar with HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and project management skills to work with stakeholders from various departments and external teams.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to Recruitment@TheWriteConnection.com.sg

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for an IT and Digitalisation Manager to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Job Responsibilities

• Oversee IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Supervise, review and implement the organisation’s IT and digitalisation strategies and policies for all business processes in respect to the law, regulations, guidelines and IT standards.
• Lead IT projects with relevant departments and stakeholders, including the conceptualisation, implementation, maintenance and review of new and existing IT systems and services within the organisation.
• Provide recommendations to senior management on improvements, SOPs, risks, or policies regarding IT and digitalisation matters.
• Review, update and implement IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Maintain a back-up of relevant TWC data onto a secure space to safeguard the company's data and intellectual property.
• Identify training needs and provide training for IT Team members.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Job Requirements

• Diploma or Degree in IT, Computer Science, or a related discipline.
• At least 2 years’ experience in the IT field in a relevant role.
• Ability to use systems and complete IT tasks efficiently within Google Workplace (Sheets, Forms, App Script etc). Familiar with HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and project management skills to work with stakeholders from various departments and external teams.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to Recruitment@TheWriteConnection.com.sg

Job Summary

This role will work closely with both the Group and property-level IT teams to ensure that IT strategies, policies, and procedures are in line with the efforts to bring the COMO experience to the customers. In addition, this role will ensure that IT systems are compliant with the latest development such as maintaining our commitment to data privacy and customer confidentiality.

Key Tasks

• Develop IT Roadmap for COMO Hotels and Resorts
• Provide support in hotel strategic planning, assist all department heads in ensuring IT strategies, policies and procedures are in line and provide solutions to maximise hotel’s profitability while bringing the best experience to guests
• Prepare, monitor and review budget and expenditures for IT
• Plan, implement and manage IT systems, infrastructure and applications
• Oversee IT procurement procedures, as per budget guidelines
• Conduct onsite and offsite IT audits on a scheduled basis
• Implement, review and ensure compliance of IT Policies and Procedures
• Ensure internal controls are in place and efficient

Key Requirements

• Diploma or Degree holder
• Minimum 5 years of relevant experience in Hotel Operations as IT Manager
• Strong Project Management and People Management Skills
• Proactive Self Starter with analytical and creative mind
• Result and Customer oriented with multi-tasking capabilities
• Excellent written, verbal communication, presentation and negotiation skills
• Experience in Distribution and CRS systems, F&B POS Systems, Sales and Catering Systems preferred
• Candidates with Hotel Pre-Opening Experience will be advantageous