Total 10,054 it analyst job vacancies in Others category in Malaysia

Job Purpose

Join the leading team at Kee Song, a dynamic and innovative player in the poultry industry. We are currently seeking a talented and motivated IT Analyst to join our team and contribute to the success of our Digital Transformation team.

Responsibilities

• Manage IT software license, agreements and compliance.
• Involve in Digital Transformation project.
• Install, configure and maintain hardware and software components
• Manage and maintain the company's IT asset inventory
• Collaborate with the IT team to implement and upgrade systems
• Network custodian of site operation from maintenance, monitoring, tracking and enhancement
• Vendor management of Vlan, VOIP, routing, VPN, WAN, Firewall, Switches. You will be cover on LV 1. troubleshooting and understand the problem.
• Vendor management support system in customize development application in web, IOS, Android, power apps, hosting in Azure cloud, AWS microservice, Hyper-v system, VMware vSphere. You will be cover on LV 1. troubleshooting and understand the problem.
• Other ad-hoc duties as assigned

Qualifications & Work Experience

• At least possessed with Degree in Computer Science/ Information Technology/ Business Information System or equivalent
• At least 1 year as an IT Analyst/ Administrator or relevant experience

Skills

• Good interpersonal and communication skills
• Organized and Meticulous
• Willingness to learn
• Able to work independently as you will the only one onsite support and collaboratively in a team environment

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware for IntegriChain office and remote support for other offices, as needed.
  • Triage issues and service requests via phone, email, chat (Slack), and remote control as necessary.
  • Troubleshoot the end user’s issue and resolve upon first contact, when possible.
  • Accurately record and document all details of the issue or service request, including categorization and priority into the IT service ticketing system.
  • Provide remote access/VPN support.
  • Provide "how to" assistance on all internally supported devices, applications and systems.
  • Escalate issues to appropriate second- and third-level subject-matter experts in accordance to service-level agreements, and follow up on incidents when appropriate.
  • Leverage internal and external resources (knowledge bases, manuals, support sites, vendors) to answer questions and resolve issues.
  • Respond to end-user inquiries regarding the status of incident/service request tickets, and perform follow-ups.
  • Be an advocate for the end user to ensure he or she receives high-quality and timely service and support from the entire IT organization.
• Support laptops and employee- related technology deployment, including mobile devices
  • Install, modify, and repair computer hardware and software.
  •  Install computer peripherals for users.
  • Create training material, and train users on company used equipment and applications.
• Support LANs, WANs, network segments, Internet, and intranet systems.
• Communicate with various vendors, as needed, to support IT and daily user activities
• Collaborate on IT initiatives and projects with cross functional teams

Job Purpose

To develop, support and maintain Information System and ensure the system meets Company Operation & Management requirements of Information Quality, Data Security across the organization.

Job Scope

1. Strategic Planning & managing application system design and integration.

2. Responsible for the Singapore & Batam factory projects in terms of application and system integration.

3. Evaluates and adopt new IT Technology.

4. Perform the process of examining a business situation with the intention of improving if through better procedures and methods.

5. Perform the process of gathering & interpreting facts, diagnosing problems and using the information to recommend improvements to the system or procedural flow.

6. Foresee system abnormality and ensure proper recovery procedures are set up.

7. Analyze, design, code and test programs to ensure quality standard by meeting the system or functional specification standard and schedule.

8. Provides alternative solutions whenever possible for improving the situation either using IT or procedural flow.

9. Ensure high system availability through proper system and database management by designing and implementing proper backup strategy and recovery methods.

10. Able to perform basic computer, printer, barcode scanner and server networking setup for production and office.

11. Able to support user PC to do simple fault finding relating to Hardware, Operating System and Application.

12. Provide training for user for New Application System across the organization.

Company’s Profile:

As a market leader in industrial vehicles, they have over 4 decades of experience in the automotive industry. They lease many high-end vehicles to their 41,000 customer base and have been customers’ first-choice partner for many years. They are currently looking for a IT System Analyst to value-add to their business.

Work location: Tuas (company bus provided from Joo Koon MRT)

Working hours: Monday – Friday, 8.30am – 5.30pm

Company Benefits:

• Bonus payout twice in a year (mid year and end year)
• Flexi benefits $700/year
• Annual increment
• Mobile phone allowance provided

Job Responsibilities:

• Participate in the Microsoft Dynamics CRM 2013 Upgrade Project
• Deliver on-site support for organization's CRM system, ensuring smooth operations and addressing any technical issues or user queries
• Proactively gather and consolidate user feedback, analyzing and documenting suggestions, concerns and enhancement requests
• Conduct training sessions for existing sales users. Respond promptly to training requests and provide ongoing guidance and assistance.
• Collect and consolidate user feedback and follow up with vendor.
• Continuously update and maintain user manuals to ensure they reflect the latest features, enhancements and best practices of the CRM system.

Requirements:

• Educational qualification in IT / Computer Science or equivalent. Fresh grads welcome to apply, training will be provided
• Proficiency with Windows OS
• Experience with Microsoft Dynamics CRM or other Microsoft products will be an added advantage

Interested candidates may whatsapp your resume to 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Description:

• Make environmental preservation and safety a priority.
• For the installation, modifications, upgrades, and operational maintenance of vessels, create and maintain documentation.
• Collaborate with the applications, team lead, and IT support team to build system configurations based on requirements, guaranteeing the technical coherence of the IT solutions from beginning to end.
• Oversee the migration or upgrade of current systems or applications, and successfully manage the implementation and operational support of projects to ensure that SLAs are met or exceeded.
• Examine the system's design, testing, root cause analysis, and solution analysis; provide recommendations as needed.
• Diagnose issues, put preventative and remedial measures into place, and instruct the IT support staff on multi-tiered application designs utilising a range of technologies.
• Oversees and provides support for the data center's infrastructure, which includes storage and backup systems for HPE Nimble, Veeam, and Azure Site Recovery as well as VMWare and HyperV.
• Take part in maintenance and support tasks like vulnerability management, incident response, and troubleshooting.
• Maintains and watches over Active Directory and its constituent parts, such as backups, OUs, Group policies, DNS, DHCP, MDT, and WDS.
• Extensive knowledge of middleware standards and best practices for constructing a durable and hardened environment.
• Maintain, keep an eye on, and assist the IT support staff with cybersecurity, best practices for security, and backup options.
• Oversee and oversee the purchase request for IT hardware, and be in charge of the handover and takeover procedures for the vessel.
• Joins the on-call support team and offers weekend and after-hours service.
• Achieves the monthly KPIs for ongoing projects, communication efforts, and vessel ticketing.

Requirements:

• IT or computer science bachelor's degree, or equivalent
• At least five years of experience deploying IT systems
• Understanding of Microsoft Office 365, MS Windows server, Windows 11, Active Directory, firewalls, network switches, UPS, antivirus software, storage/backup, and replication systems, as well as certifications is a plus.
• An additional benefit would be expertise managing a data centre and familiarity with Python and PowerShell programming.
• Knowledgeable about thin client environments and Hyper-V
• Construct servers using best practices and company standards.
• Familiarity with data cabling, cloud computing, communication systems, Wi-Fi infrastructure, and communication
• Proactive, energetic, responsible self-starter with a strong focus on customers and the ability to multitask
• The capacity to set priorities and adhere to deadlines
• Effective communication skills, verbal, non-verbal and written; ability to communicate with team members at all levels of the organizations
• Able to adapt to a wide range of job environments

Welcome to Hastings Direct - From our Group HR Director Pam Angel



We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.



We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.



We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.



Job Details

• Work with Business Continuity management to ensure that the disaster recovery (crisis management) and business continuity plans drive disaster recovery (DR) strategy and procedures.
• Establish and maintain the overall plans for executing all recovery procedures and understand their interdependencies.
• Establish and maintain detailed DR communications and command & control plans.
• Work with Technology Services & the wider business to lead on ensuring that disaster recovery solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle.
• Act as liaison for auditing and examination of disaster recovery processes and controls.
• Raise IT DR awareness across the business, working with operational & engineering teams, providing guidance, support and training where applicable.

Skills we would love you to have

• Assertive personality, with strong organisational and interpersonal skills.
• Experience in a Medium to Large Financial Services environment.
• Good technical, analytical and communication skills (both written and verbal).
• Proficient cloud platforms (AWS, Azure), Guidewire and Microsoft 365 & Azure, DevOps, SharePoint, ServiceNow and Immersive Labs
• Proven experience in developing IT DR plans and co-ordinating IT DR testing activities or similar experience in other IT related planning activities.

What we offer

Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.



Reward

Salary - Attractive salary based on experience + car allowance (pay reviews also completed each year)

Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.

Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.

Physical Wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen.

Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.

Mental Wellbeing programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs

There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….



Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve



We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Job Description:

• Make environmental preservation and safety a priority.
• For the installation, modifications, upgrades, and operational maintenance of vessels, create and maintain documentation.
• Collaborate with the applications, team lead, and IT support team to build system configurations based on requirements, guaranteeing the technical coherence of the IT solutions from beginning to end.
• Oversee the migration or upgrade of current systems or applications, and successfully manage the implementation and operational support of projects to ensure that SLAs are met or exceeded.
• Examine the system's design, testing, root cause analysis, and solution analysis; provide recommendations as needed.
• Diagnose issues, put preventative and remedial measures into place, and instruct the IT support staff on multi-tiered application designs utilising a range of technologies.
• Oversees and provides support for the data center's infrastructure, which includes storage and backup systems for HPE Nimble, Veeam, and Azure Site Recovery as well as VMWare and HyperV.
• Take part in maintenance and support tasks like vulnerability management, incident response, and troubleshooting.
• Maintains and watches over Active Directory and its constituent parts, such as backups, OUs, Group policies, DNS, DHCP, MDT, and WDS.
• Extensive knowledge of middleware standards and best practices for constructing a durable and hardened environment.
• Maintain, keep an eye on, and assist the IT support staff with cybersecurity, best practices for security, and backup options.
• Oversee and oversee the purchase request for IT hardware, and be in charge of the handover and takeover procedures for the vessel.
• Joins the on-call support team and offers weekend and after-hours service.
• Achieves the monthly KPIs for ongoing projects, communication efforts, and vessel ticketing.

Requirements:

• IT or computer science bachelor's degree, or equivalent
• At least five years of experience deploying IT systems
• Understanding of Microsoft Office 365, MS Windows server, Windows 11, Active Directory, firewalls, network switches, UPS, antivirus software, storage/backup, and replication systems, as well as certifications is a plus.
• An additional benefit would be expertise managing a data centre and familiarity with Python and PowerShell programming.
• Knowledgeable about thin client environments and Hyper-V
• Construct servers using best practices and company standards.
• Familiarity with data cabling, cloud computing, communication systems, Wi-Fi infrastructure, and communication
• Proactive, energetic, responsible self-starter with a strong focus on customers and the ability to multitask
• The capacity to set priorities and adhere to deadlines
• Effective communication skills, verbal, non-verbal and written; ability to communicate with team members at all levels of the organizations
• Able to adapt to a wide range of job environments

IT Systems Analyst

• Basic $2900-$4100 (salary will commensurate with experience)
  HP Allowance: $60
• Bonus and Flexi Benefits provided
• Monday-Friday: 08:30 AM - 05:30 PM
• Location:Tuas (Company bus at 0800 @Tuas Crescent MRT Exit B bus stop)

Job Scope

• Participate in the Microsoft Dynamics CRM 2013 Upgrade Project.
• Provide on-site support for the company's existing CRM system, ensuring smooth operations and resolving technical issues or user queries.
• Proactively gather and consolidate user feedback, analyzing suggestions, concerns, and enhancement requests.
• Conduct training sessions for the company's sales users, responding promptly to training requests and providing ongoing guidance.
• Collect and consolidate user feedback, and follow up with the vendor.
• Continuously update and maintain user manuals to reflect the latest features, enhancements, and best practices of the CRM system.
• Extend support to other sites as needed.

Requirements

• Diploma/Degree in IT or equivalent.
• Proficiency with Windows OS and common internet browsers.
• Relevant experience with Microsoft Dynamics CRM and other Microsoft products such as SQL Server, SSID, SSRS advantageous.
• Independent and fast learner, with ability to quickly grasp the intricacies of the CRM system (comprehensive on the job training will be provided).

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

KAM SHWU MIN | EA Personnel No.: R22111811

Job Description

• Work closely with the teams to understand the user story requirements
• Build test plans and test cases based on user story requirements and production release plan
• Prepare and review the test plans and test cases with team members
• Execute testing of test cases and review test results for correctness and completeness
• Ensure test scenarios, test cases and testing documents are traceable and auditable
• Prepare test management reports and statistics for reporting to management and as production release artefacts
• Any other ad-hoc duties as assigned by supervisors

Job Requirements

• Bachelor’s degree with hands on testing experience.
• Experience in quality assurance management within digital platforms.
• Knowledge in SQL and have experience in using SQL to retrieve and analyze data from database.
• Experience in logging test scenarios and test cases using Gherkins in Jira.
• Knowledge in wealth management process, content and investment products.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: karinchan@recruitexpress.com.sg

CEI Reg No: R1104584

EA Licence No: 99C4599

Recruit Express Pte Ltd

Roles & Responsibilities (Able to work on shifts when necessary and requested)

Job Description

• Work closely with the teams to understand the user story requirements
• Build test plans and test cases based on user story requirements and production release plan
• Prepare and review the test plans and test cases with team members
• Execute testing of test cases and review test results for correctness and completeness
• Ensure test scenarios, test cases and testing documents are traceable and auditable
• Prepare test management reports and statistics for reporting to management and as production release artefacts
• Any other ad-hoc duties as assigned by supervisors

Job Requirements

• Bachelor’s degree with hands on testing experience.
• Experience in quality assurance management within digital platforms.
• Knowledge in SQL and have experience in using SQL to retrieve and analyze data from database.
• Experience in logging test scenarios and test cases using Gherkins in Jira.
• Knowledge in wealth management process, content and investment products.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: karinchan@recruitexpress.com.sg

CEI Reg No: R1104584

EA Licence No: 99C4599

Recruit Express Pte Ltd

About Grill?d
Grill?d Healthy Burgers is an innovative, dynamic brand with a simple aim; to make burgers that taste good but are also good for you. Grill?d opened its first restaurant in Hawthorn, Victoria in 2004 and now operates with over 170 restaurants across Australia.
Our burger revolution is sweeping the nation and?have?ambitious growth plans. The secret to our success? There is no secret, in fact, we shout it from the rooftops - we believe in providing fresh, quality food and empowering the heroes of the business, our Grill?d employees.
Our passion is contagious, and we are looking for like-minded individuals to join our team. Want to be part of a burger revolution? Join us!

About The?Role
Our IT team is continuing to grow and we're currently looking for a Business Analyst to join our team at Grill'd Support Office in Richmond. You ... Click here to view more detail / apply for IT Functional Analyst

• Good working culture
• Be a part of a high-performing and professional team

About Our Client

Our esteemed client is having a global presence, premium brand in the wealth management domain, with a focus on servicing and advising elite private clients.

Job Description

• Ensure major incidents are resolved in the shortest period of time.
• Responsible for incident, problem and service level management.
• Initiate and coordinate incidents solving/resolution activities.
• Perform incident review and make recommendations for improvement.
• Part of the Major Incident Management Team (MIM).
• Take joint responsibility in the governance of the Incident and Problem Management end to end process with cross technology teams ensuring all KPI's are met.
• Facilitate post-mortem and RCA tasks for high-priority incidents.
• Produce comprehensive incident and problem reports to all required audiences.
• Co-own Problem Management activities for all managed incidents.
• Identify individual and at scale emerging problems and escalate issues into Problem Management queue.
• Conduct Root Cause Analysis for all escalated incidents and Problem Management tickets.
• Triage high priority /Major Incidents, work Support teams for resolution and perform escalations of notable incidents.
• Produce management information, including KPI's and reports.
• Follow up, analyse and track Incidents and SLA breaches.
• Drive and monitor the effectiveness of the incident, problem and service level management processes.
• Perform incident trend analysis and propose recommendations to improve incident trends.

The Successful Applicant

• At least 10 years of experience working in a Bank or financial institute.
• Hands on experience in managing Service, Change and Incident management.
• Experience in managing End user Support, Applications and Infrastructure services.
• Possess good people management skills across all levels with the ability to manage multiple support pillars to identify root cause of the incidence.
• Prioritise and multitask when managing incidences with multiple layers. Candidate should have in depth knowledge of regulatory TRM guidelines and of ITIL concepts.
• Good grasp of Site Reliability Engineer (SRE) concepts.

What's on Offer

• Good working culture
• Be a part of a high-performing and professional team

Contact

Shilpalekha Bhadoria (Lic No: R1876178 / EA no: 18S9099)

Quote job ref

JN-042024-6382739

Phone number

+65 6541 9959

Michael Page International Pte Ltd | Registration No. 199804751N

Responsibilities:

• Providing technical leadership in SAP modules and related change/ enhancement requests, in managing and review the applications design, development & testing
• Functional (Technical) and business knowledge sharing and leading the internal team by example. Ensure the team works according to agreed ASM procedures and process
• Investigate, scrutinize and recommend solutions to improve business processes, procedures and structures
• Manage Service Request and Incidents for assigned area, Problem Management if applicable
• Manage the Change/enhancement requests, provide accurate resourcing estimates, working closely with IT Business Partners to improve our existing system designs, and implement robust maintainable IT application solutions
• Participant and project manager / IT Lead for projects
• Hands-on configuration and gathering of business requirements
• Create detailed functional and technical analysis & designs, perform unit testing and SIT, conduct UAT, regression test and release to production system
• Review and authorize SAP transport requests
• Keep IT Business Partner and Process owners informed of progress on new and enhancement requests
• Ensure that standards are adhered to for documentation, development, source control, testing methodology, and internal procedures

Requirements:

• At least 10 years' experience in SAP MM solution implementation in ECC and S4, with at least 3 end-to-end project cycles
• Experience in integration with SD, PP, QM and FICO
• Knowledge of Ariba (SCC, Sourcing and SLP) would be a bonus
• Process oriented thinking
• Strong oral and written communication skills
• Strong leadership, ownership and personal drive to solve problems. Team player and able to guide and influence to achieve end goals
• Demonstrable experience of managing 3rd party support contracts and relationships
• Project management experience and able to structure and scope a project and to manage a project through to completion
• Established experience in the orchestration of metrics/management reporting
• Ability to think strategically and at the same time be operationally hands-on when the circumstances desire

Key skills and personal characteristics:

• Results Driven: Ability to meet organizational goals and customer expectations. Inherent ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Planning and Organizing: Effective at planning and managing own workload and ability to split time between reactive tasks and planned project work
• Analytical: Must be analytical and detail oriented yet, able to conceptualize end-state solutions
• Dealing with Ambiguity: Ability to work through issue when clear instructions are not provided
• Communications: Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Customer Focus (internal): Able to anticipate and understand customer expectations, and ensure that customer requirements are met and expectations appropriately managed. Able to build solid relationships with team members and internal customers
• Building Coalitions: Ability to build coalitions internally and with service and technology partners to achieve common goals
• Building Relationships: Able to develop effective relationships with IT staff and external vendors
• Multi-task: Must be able to manage and support multiple projects simultaneously
• Learning Orientation: Good attitude and fast learner

Responsibilities:

a) Work with internal and external stakeholders to monitor and maintain the IT security health of the Automatic Fare Collection system;

b) Participate in the analysis and resolution of IT security issues and incidents related to the Automatic Fare Collection system;

c) Participate in Automatic Fare Collection system projects and provide inputs on new security technologies as well as to assist in the review of technical implementations and processes in ensuring that proper IT security controls are in place; and

d) Assist to develop new and update existing IT security policies, standards and guidelines for the Automatic Fare Collection system.

Requirements:

a) Recognised degree in IT or Computer Engineering with at least 3 years relevant experience in IT security;
b) Good knowledge of Payment Card Industry Data Security Standard (PCIDSS) and other security best practices for payment card applications;
c) Possess good knowledge and professional experience in one or more of the following domains:
Either

1. System Security
i. Host and Endpoint security
ii. Identity and Access management
iii. Database security
iv. Network security
v. Virtualization security
vi. Application security
vii. Threat analysis
viii. Vulnerability assessment and security testing for operating systems (Windows and Unix), network (wired and wireless) and applications (web-based and others)
Or/And
2. Cryptography
i. Symmetric-key and Public-key cryptography
ii. Cryptography standards and technologies
Or/And
3. Cyber Security Operations

i. Security Information and Events Management (SIEM)

ii. Operation and management of Security Operations Centre (SOC)

d) Proven ability to plan and execute workload in a demanding and dynamic environment;

e) Excellent analytical, interpersonal and communication skills;

HOW TO APPLY:

We would like to invite interested applicants to email detailed resume in MS Word format to:

sicong@dhc.com.sg

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Ho Si Cong

Registration number R1982598

EA License: 12C6253

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide dinner for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

Shift Work:
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

Cloud Infrastructure Monitoring:

Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.

Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.

Incident Response in the Cloud Environment:

Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.

Collaborate with cloud service providers to address and resolve platform-specific issues.

Automation for Cloud Management:

Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.

Infrastructure as Code (IaC):

Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.

Security and Compliance for Cloud Services:

Ensure cloud environments adhere to security best practices and compliance requirements.

Participate in security incident response and contribute to the ongoing improvement of cloud security measures.

Documentation for Cloud Configuration:

Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.

Update documentation to reflect changes in cloud-based services.

Collaboration with DevOps and Development Teams:

Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.

Cost Optimization:

Monitor and analyze cloud resource usage to identify opportunities for cost optimization.

Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

Education:

Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.

Cloud Platform Proficiency:

Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.

Proficient in using cloud-native monitoring tools and dashboards.

Scripting and Automation (Optional Plus Point):

Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.

Familiarity with Infrastructure as Code (IaC) concepts and tools.

Security and Compliance Knowledge (Optional Plus Point):

Understanding of cloud security principles and best practices.

Knowledge of compliance standards relevant to cloud environments.

Communication:

Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.

Collaboration and Teamwork:

Ability to collaborate effectively with cross-functional teams and external cloud service providers.

Adaptability:

Flexibility to adapt to changes in cloud services, technologies, and industry best practices.

Certifications (Optional):

Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.