Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Siamo il più grande gruppo bancario privato ed indipendente italiano che fonda le sue radici in una storia imprenditoriale lunga 450 anni e caratterizzata da innovazione e apertura. Stiamo lavorando per costruire l’ecosistema finanziario sostenibile del futuro con l’obiettivo di contribuire alle sfide personali e imprenditoriali dei nostri clienti.

Sella Personal Credit è la società del gruppo Sella che si propone di erogare i finanziamenti attraverso una completa gamma di offerta quale, prestiti personali e finalizzati, carte di credito di circuito internazionale e privative, linee rateali e prestiti contro cessione del quinto.

Crediamo che gli obiettivi aziendali si raggiungano anche attraverso strategie HR sempre più allineate agli obiettivi di business!

Per aumentare la nostra capacità di conoscere, ascoltare, supportare e accompagnare tutti i colleghi nel loro percorso di crescita e sviluppo, vogliamo rafforzare il team HR.

In qualità di HRBP - a diretto riporto dell’HR Manager - darai il tuo contributo strategico e operativo ai principali processi HR: Talent Acquisition, Performance Management, Compensation & Benefit e Learning & Development.

In particolare ti occuperai di:

• Talent Acquisition: supporti la definizione dell'organico in termini di numeri, skill e competenze; svolgi colloqui di selezione (interna ed esterna) anche collaborando/ingaggiando il team di Talent Acquisition di gruppo; contribuisci alla definizione della proposta economica;

• Learning & Development: definisci i piani di sviluppo professionale identificando le iniziative più idonee per la crescita delle persone (percorsi formativi, coaching, mentoring, ecc...) in collaborazione con capogruppo e la business line di appartenenza.

• Performance Management: hai l’ownership del processo end to end: supporto nella definizione e consuntivazione di obiettivi e KR, identificando target e/o nuove metodologie.

• Engagement: promuovi il convolgimento delle persone verso il proprio ruolo, gli obiettivi aziendali e i valori del gruppo favorendo un clima positivo monitorato attraverso rilevazioni periodiche e l'identificazione/attuazione delle iniziative di miglioramento più efficaci.

• Comp & Ben: sei punto di riferimento per i piani di incentivazione e salary review annuali in coerenza con il budget previsto.

Per esprimerti pienamente nel ruolo ti saranno indispensabili: orientamento al risultato, intraprendenza, autonomia operativa, leadership, capacità relazionali e di ascolto, ma soprattutto una reale passione per le Persone!

Le tue core-competences afferiscono principalmente a: Performance Management e People Development.

Una formazione universitaria in Economia e/o Psicologia e 2 anni di esperienza in ambito Financial Services o società di consulenza come HRBP, HR Generalist o HR Specialist ti saranno utili per saper leggere i principali eventi aziendali, dinamiche organizzative e di miglioramento dei processi HR, accompagnare il cambiamento, costruire relazioni forti con tutti gli stakeholders.

Una buona padronanza della lingua inglese e dei principali strumenti office rendono il tuo profilo ancora più interessante!

Modalità e sede di lavoro: ibrida con possibilità di smartworking e presenza fisica a Torino. 

Il gruppo Sella promuove un ambiente di lavoro sostenibile, inclusivo e che abbraccia le diversità di genere, età, nazionalità, come occasione di continuo scambio culturale e fattore determinante per lo sviluppo stesso dell’ecosistema di Gruppo.

#LI-VT1

#LI-Hybrid

Job Description

Who we are looking for

We are seeking a growth-oriented professional in our Dublin, Ireland/Boston, US locations with experience in Product Development and Product Management, preferably in the Private Markets/Alternatives asset servicing industries. The successful candidate should also have a number of the Project Management and Analysis skills required to deliver new product capabilities or product enhancements.

What you will be responsible for

As the Private Markets Product Manager Assistant Vice President, you will work individually and with teams to:

• Develop product roadmaps, business cases, project objectives, operating models, product design, product requirements, process flows, and wireframes

• Document project schedules, milestones, risks, issues, assumptions, dependencies, decisions, architecture, and cross product dependencies

• Obtain and analyze complex data from diverse sources, to identify rules, trends, gaps, and support advanced reporting
• Formulate and evaluate approaches and data needs for fund and investment performance calculations
• Author market analyses of trends and client needs though client interviews and industry research
• Support product testing through the creation of test scripts, development of test data, and execution of user acceptance testing

• Collaborate with Service Delivery, Technology, Product Management, and other internal stakeholders in the development and rollout of new products and product capabilities
• Author responses to RFIs and RFPs to represent State Street capabilities in response to client questions or to provide State Street solutions to client challenges
• Host or co-host meetings and forums to gather or disseminate knowledge of product capabilities and gaps/requirements

• Consult with key stakeholders and subject matter experts to analyze requirements, asking probing questions to identify and expose precise product needs and gaps, to formulate functional requirements in a manner that decision makers at all levels can understand
• Participate in change management forums to understand and manage the impact of project changes (scope, budget, schedule, staffing)
• Provide regular status updates and supporting program management reports as needed
• Communicate with Agile scrum teams, business owners and product management, to ensure that  stakeholders at various levels are well informed, to learn and manage expectations, and to mitigate risks to keep the project roadmap on track

What we value

These skills will enable your success in this role:

• Ability to articulate product capabilities and benefits to teammates, senior management, clients, and colleagues in technology and service delivery
• Ability to work with stakeholders, develop and maintain relationships, and act as a persuasive change agent
• Capability to analyze quantitative and technical problems
• Ability to leverage conventional and alternative resources to gather and distill information/data, and utilize such facts and data to inform decision making
• Ability to distill complex information into clear, concise, actionable insights
• Aptitude to adapt to and operate effectively in a changing and uncertain environment
• Strong collaboration, facilitation, presentation, and negotiation skills
• Strong communication skills to clearly articulate ideas and ability to use experience and analysis to gain support, facilitate consensus, and forge collaboration with internal and external parties

Education and Preferred Qualifications

• 6+ years of financial industry work experience
• Experience with fund accounting platforms and services, especially for alternative investments, and including fund-level, investor-level, and investment-level financial performance measurement
• Comfortable with quantitative methods and solutions
• Strong technology insights with demonstrated ability to work across business lines/functions
• Prior Product Management, Change Management, or relevant Consulting experience
• Advanced proficiency in Microsoft Excel and PowerPoint
• Software development experience a plus
• SQL and Tableau experience a plus
• Bachelor’s degree in applicable field; advanced degrees and professional certifications valued
• Ability to create visual models that support analyses, such as Gantt charts, data flow diagrams, system architecture diagrams, and wireframes

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data and analytics, investment research and trading, and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Job Description Who we are looking for We are seeking a growth-oriented professional in our Boston/Burlington locations with experience in Product Development and Product Management, preferably in the Private Markets/Alternatives asset servicing industries. The successful candidate should also have a number of the Project Management and Analysis skills required to deliver new product capabilities or product enhancements. What you will be responsible for As the Private Markets Product Manager Assistant Vice President, you will work individually and with teams to: Develop product roadmaps, business cases, project objectives, operating models, product design, product requirements, process flows, and wireframesDocument project schedules, milestones, risks, issues, assumptions, dependencies, decisions, architecture, and cross product dependenciesObtain and analyze complex data from diverse sources, to identify rules, trends, gaps, and support advanced reportingFormulate and evaluate approaches and data needs for fund and investment performance calculationsAuthor market analyses of trends and client needs though client interviews and industry researchSupport product testing through the creation of test scripts, development of test data, and execution of user acceptance testingCollaborate with Service Delivery, Technology, Product Management, and other internal stakeholders in the development and rollout of new products and product capabilitiesAuthor responses to RFIs and RFPs to represent State Street capabilities in response to client questions or to provide State Street solutions to client challengesHost or co-host meetings and forums to gather or disseminate knowledge of product capabilities and gaps/requirementsConsult with key stakeholders and subject matter experts to analyze requirements, asking probing questions to identify and expose precise product needs and gaps, to formulate functional requirements in a manner that decision makers at all levels can understandParticipate in change management forums to understand and manage the impact of project changes (scope, budget, schedule, staffing)Provide regular status updates and supporting program management reports as neededCommunicate with Agile scrum teams, business owners and product management, to ensure that stakeholders at various levels are well informed, to learn and manage expectations, and to mitigate risks to keep the project roadmap on track What we value These skills will enable your success in this role: Ability to articulate product capabilities and benefits to teammates, senior management, clients, and colleagues in technology and service deliveryAbility to work with stakeholders, develop and maintain relationships, and act as a persuasive change agentCapability to analyze quantitative and technical problemsAbility to leverage conventional and alternative resources to gather and distill information/data, and utilize such facts and data to inform decision makingAbility to distill complex information into clear, concise, actionable insightsAptitude to adapt to and operate effectively in a changing and uncertain environmentStrong collaboration, facilitation, presentation, and negotiation skillsStrong communication skills to clearly articulate ideas and ability to use experience and analysis to gain support, facilitate consensus, and forge collaboration with internal and external parties Education and Preferred Qualifications 6+ years of financial industry work experienceExperience with fund accounting platforms and services, especially for alternative investments, and including fund-level, investor-level, and investment-level financial performance measurementComfortable with quantitative methods and solutionsStrong technology insights with demonstrated ability to work across business lines/functionsPrior Product Management, Change Management, or relevant Consulting experienceAdvanced proficiency in Microsoft Excel and PowerPointSoftware development experience a plusSQL and Tableau experience a plusBachelor’s degree in applicable field; advanced degrees and professional certifications valuedAbility to create visual models that support analyses, such as Gantt charts, data flow diagrams, system architecture diagrams, and wireframes We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfill all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data and analytics, investment research and trading, and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. For further information, and to apply, please visit our website via the “Apply” button below.

Senior Executive / Assistant Manager (Human Resource)


What the role is?

As a member of the Human Resource Division’s Talent Acquisition team, you will play a pivotal role in managing the full talent acquisition lifecycle with the aim to build a strong and sustainable talent pool for the Civil Aviation Authority of Singapore (CAAS).


What you will be working on?

As a Talent Acquisition Specialist, your main responsibilities are:

(a) Work closely with the HR Business Partners and divisional stakeholders on matters relating to manpower planning, developing and implementing effective strategies in attracting talents;

(b) Proactively build and maintain a sustainable talent pipeline to meet current and future manpower needs;

(c) Participate in the full recruitment cycle, not limited to the placement of job advertisements, sourcing, coordinating and conducting of interviews, making recommendations to the hiring managers, preparing salary proposals, making job offers and negotiation, preparing contracts and on-boarding of new hires etc.

(d) Utilise social media, professional networks and other alternative channels in sourcing for talents;

(e) Participate in outreach activities such as career fairs, networking sessions etc.

(f) Consolidate and analyse recruitment related information / statistics and develop action plans to tackle the issues;

(g) Ensure work practices are in compliance with regulations (eg. FCF, PDPA, TAFEP), employment laws, and related policies;

(h) Manage the aspects of exit, retirement and re-employment; and

(i) Participate in projects and process improvement initiatives.


What we are looking for?

To meet the challenges of this role, you should possess:

Functional Competencies

• Training in Human Resource Management / Business Administration, or related fields.

• At least 2 years of working experience with relevant knowledge in recruitment and/or employer branding

• Ability to understand current and future trends that may impact recruitment

• Prior HR experience in the public sector and in managing internship and scholarship programmes will be an added advantage

• Proficient in the use of Microsoft Office (e.g. Excel, Word, PowerPoint and Outlook) and familiarity with using technology in recruitment

• Hands-on experience in Workday system is an added advantage

General Competencies

• Results oriented and display strong multi-tasking skills to meet hiring deadlines

• Strong management and problem-solving skills

• Ability to articulate and communicate well in both verbal and written aspects

• Possess the confidence in engaging stakeholders at all levels


Note: Successful candidates will be offered a 1-year fixed-term contract.

Job Category:

Clinical Support

Work Shift/Schedule:

10 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

Primarily responsible for utilizing the nursing process in providing the healthcare needs of assigned patients within existing standards of care. Additional job responsibilities encompass taking x-rays of patients, office procedures directly relating to patient care and front office duties as required for an overall efficient operation.
 

Minimum Job Qualifications

• Licensure or other certifications: Active Registry or Certification as a Medical Assistant required. Current BLS certification required or must be obtained within 30 days of hire. 

• Educational Requirements: High School Diploma or GED

• Minimum Experience:

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience: One (1) to two (2) years related experience. Experience as lab tech or with radiology equipment.

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Clerical and clinical

Essential Tasks and Responsibilities

• Performs the initial patient assessments documents any findings. Documents nursing intervention and implements physicians’ orders

• Establishes immediate plans of care for patients in collaboration with physician, documents referrals on patient’s chart and log book.

• Correctly administers and documents medication regime.

• Correctly identifies and implements infection control processes.

• Performs radiological or lab procedures (if verified as part of employee's minimum experience and credentials).

• Provides radiation protection in accordance with prescribed safety standards.

• Provides x-ray reports to physician.

• Documents QA controls and maintenance on x-ray equipment.

• Documents lab and radiology results

• Answers telephones and assists patients, triaging calls as necessary.

• Files patient charts.

• Records daily visits and charges accurately.

• Lead Responsibilities: Monitors patient flow and the initiation process for establishing patient information, assisting as needed to achieve a smooth efficient operation. Help to ensure the financial success of the practice by adhering to the center's established operational budget. Serves as a preceptor to all new staff level personnel. Ensures all clinical staff are in-service on any new equipment or procedures performed in the office. Monitors inventory needs based on set levels of need. Monitors storage of all inventory, ensuring all supplies are maintained in a neat and orderly manner. Processes orders for medications and supplies in a timely manner. Receives incoming supplies and verifies for completeness. Assist Practice Administrator with resolving any patient care issues or patient complaints. Verifies accuracy of each employee’s time by comparing actual to detail as distribution payroll reports are received. Monitors clinic repair needs, submits work order. Assist Practice Administrator with maintaining petty cash fund as needed. Organizes monthly invoices for Practice Administrator to approve, then sends approved invoices to accounts payable for payment. Communicates employee issues with the Practice Administrator, resolves issues according to process established. Assists Practice Administrator with employee job performance evaluations by providing feedback on the performance of all clinical staff. Coordinates duties and needs of the clinic in conjunction with Practice Administrator to ensure an efficient and effective operation. On an as needed basis, assist with monthly staff work schedules, assigns and monitors staff lunch/break schedules, and orders supplies using Lawson or PSS ordering systems.

Physical Demands

• Weight Lifted: Up to 50 lbs, Occasionally 0-30% of time

• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time

• Vision: Moderate, Frequently 31-65% of time

• Kneeling/Stooping/Bending: Frequently 31-65%

• Standing/Walking: Frequently 31-65%

• Pushing/Pulling: Frequently 31-65%

• Intensity of Work: Occasionally 0-30%

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. 

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Job Title

Duet, Assistant Coordinator*

Hours Required

40

Job Description and Hours

This position is responsible to be hands-on support to the Community DSP’s and the Coordinator team. There is no supervisory responsibilities for this position.

ESSENTIAL JOB FUNCTIONS:

1. The Assistant Coordinator will split their time between all environments assigned to their team.

2. The Assistant Coordinator should be someone others look up to as a leader.  The AC should be positive, and kind and serve as a mentor for Direct support employees.

3. The AC is responsible for the regulatory responsibilities in the environment, including, but not limited to :

a. Assuring Fire and Tornado drills are complete and assuring they are delivered to the area office.

b. Making sure that water temperatures are completed and within established temperature guidelines.

c. Providing oversight to medication counts and assuring medication needs are being met, and notify their supervisor if concerns are noticed.

d. The AC should check to assure all employees are following requirements for how money is handled, such as accurate counts, receipts accounted for, etc.

e. Assure that maintenance requests are completed when required, and follow up if they are done completed.

4. Maximize independence making choices in all aspects of a  supported persons day and life

5. Ensure that individuals actively participate in the community activities of choice.

6. Take the lead on assisting the OC with assessments for those supported.

7. Partner with the person and ISP teams to develop programs that will provide steps to reach the goals outlined and assure that all person-centered plans are followed.

8. Document accurately and in a timely manner on all Agency required systems.

9. Assist the person to access the community health care providers of their choice and administer medication as prescribed, following doctor’s orders and utilizing the correct Agency procedures.  Ensure attendance, including transportation to and from, at needed appointments.

10. Provide supports for the person to receive services in their home and create opportunities for them to access their community.  Adapt supports are provided based upon the activity at the location.

11. Transport or assist in transporting persons supported to a variety of locations in their community in all weather and traffic conditions.

12. Teach and promote independence in daily living activities, including but not limited to: laundry, cooking, cleaning, gardening and lawn maintenance.

13. Provide the opportunity to seek competitive employment if desired by those supported.

OTHER JOB DUTIES:

1. Other duties as assigned.

2. Works with the Coordinator team to rotate being on-call and fill in vacancies when the OC/CC are covering shifts.

3. Is flexible with the schedule

EDUCATION, TRAINING AND EXPERIENCE:

Must be at least 18 yrs. of age.

Must have a high school diploma or GED.

KNOWLEDGE, SKILLS AND ABILITIES:

Ability to pass pre-employment physical and meet Agency’s lifting requirements.

Ability to pass a criminal background and Adult Protective/Child Protective Services check.

Ability to relate and communicate with persons supported, parents, other Agency staff and the public in a professional, courteous manner.

Maintain current First Aid/CPR certification and pass all Agency mandatory training requirements.

Must possess and maintain a valid driver’s license, with no major violations (including DUI) in the last five (5) years and no more than three (3) moving violation and/or at-fault accidents in the last three (3) years.  Have available an automobile with required State insurance coverage for purposes of transporting persons in services.

Ability to work scheduled hours and comply with rules regarding attendance and notification.

Ability to communicate clearly, both orally and in writing.

Ability to read and understand and effectively utilize written materials and directions.

Ability to utilize basic computer functions and email software.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

Job will be in a person’s home and community, including but not limited to: stores, medical facilities, places of worship, person-centered celebrations, outdoors (gardens, parks, etc) and restaurants. 

Pre-employment physical will evaluate vision and hearing. 

Must be able to lift at least 70 pounds.

Must be able to bend, stoop, kneel, squat, walk, sit, stand, climb, push, carry, and grasp. 

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Leader supports the Store Leader in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Leader develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. In addition to ensuring that products are easy to see and buy, building sales through product and gaming knowledge, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises Guest Advisors and Senior Guest Advisors in the absence of the Store Leader. 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Leader in a timely and professional manner.
• Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Leader with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Leader, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Leader.
• In partnership with the Store Leader, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Leader, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided.
• Approve payroll, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Leader.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Leader/District Leader.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Guest Advisors and Senior Guest Advisors in absence of Store Leader.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

QUALIFICATIONS

• Must present proof of ability to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

KEY JOB SKILLS AND ABILITIES

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. 
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose.  GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. 

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Employee Growth: GameStop is committed to hiring, developing, and promoting qualified candidates to open positions within all levels of the Company. In keeping with this commitment, the Company may consider internal candidates for promotion to open positions. When considering internal candidates, the Company identifies Associates who consistently perform above standard in all areas of job performance, demonstrate outstanding customer service, work well with others, display a genuine interest in their jobs, and have an ability to learn and grow with the Company. Associates must be in their current position for a minimum of 6 months to be eligible to apply for internal postings or be considered for promotion/transfer to a position outside of his/her own department or work location, division, or brand (unless supervisor approval is received). Associates should express their interest in additional career opportunities by applying via Workday. Associates may also request information on the process for applying and qualifying for a promotion from their immediate supervisor or Human Resources; an Associate’s failure to express such an interest may be viewed by the Company as a lack of interest in changing positions. The Company reserves the right to hire external candidates and further reserves the right to hire the best qualified candidate for any open position whether that candidate is internal or external.

This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.

$17.17 - $21.17

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Leader supports the Store Leader in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Leader develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. In addition to ensuring that products are easy to see and buy, building sales through product and gaming knowledge, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises Guest Advisors and Senior Guest Advisors in the absence of the Store Leader. 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Leader in a timely and professional manner.
• Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Leader with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Leader, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Leader.
• In partnership with the Store Leader, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Leader, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided.
• Approve payroll, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Leader.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Leader/District Leader.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Guest Advisors and Senior Guest Advisors in absence of Store Leader.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

QUALIFICATIONS

• Must present proof of ability to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

KEY JOB SKILLS AND ABILITIES

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. 
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose.  GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. 

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Employee Growth: GameStop is committed to hiring, developing, and promoting qualified candidates to open positions within all levels of the Company. In keeping with this commitment, the Company may consider internal candidates for promotion to open positions. When considering internal candidates, the Company identifies Associates who consistently perform above standard in all areas of job performance, demonstrate outstanding customer service, work well with others, display a genuine interest in their jobs, and have an ability to learn and grow with the Company. Associates must be in their current position for a minimum of 6 months to be eligible to apply for internal postings or be considered for promotion/transfer to a position outside of his/her own department or work location, division, or brand (unless supervisor approval is received). Associates should express their interest in additional career opportunities by applying via Workday. Associates may also request information on the process for applying and qualifying for a promotion from their immediate supervisor or Human Resources; an Associate’s failure to express such an interest may be viewed by the Company as a lack of interest in changing positions. The Company reserves the right to hire external candidates and further reserves the right to hire the best qualified candidate for any open position whether that candidate is internal or external.

This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.

$17.17 - $21.17

Date Posted:

2023-11-22

Country:

India

Location:

The Corenthum, Tower B, Unit No. B-53/2, 3rd Floor, A-41, Sector-62, Noida (Uttar Pradesh)

Job Title

Assistant Manager - Service Sales

 

• Knowing, developing and maintaining the elevator market and Otis growth through Service Sales.

• Forecasting
• Meeting customers to assess their requirements
• Developing and increasing customer database
• Responsible for AMC Renewal for Key Accounts Customers.
• Responsible for conversion and recovery for Key Accounts Customers.
• Generation of T business
• Preparing and maintaining Customer History Card for major customers

• Generating enquires and finalization of orders

• Generating and attending new enquiries
• Preparing sales negotiation data sheet
• Preparing and submitting tenders
• Attending pre-bid meetings, tender opening
•  Attending negotiation meeting
• Follow up on proposals and tenders
• Negotiation and finalizing of orders
• Processing of orders received

• Supporting the Service and Sales function

• Giving suggestions, in interest of organizing
• Feedback and presentation on market, industry competitor
• Preparing and making presentation to internal customers
• Updating oneself on company policies, sales procedures and attending identified training programs.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Leader supports the Store Leader in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Leader develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. In addition to ensuring that products are easy to see and buy, building sales through product and gaming knowledge, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises Guest Advisors and Senior Guest Advisors in the absence of the Store Leader. 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Leader in a timely and professional manner.
• Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Leader with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Leader, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Leader.
• In partnership with the Store Leader, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Leader, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided.
• Approve payroll, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Leader.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Leader/District Leader.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Guest Advisors and Senior Guest Advisors in absence of Store Leader.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

QUALIFICATIONS

• Must present proof of ability to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

KEY JOB SKILLS AND ABILITIES

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. 
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose.  GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. 

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

$18.75 - $22.75

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Leader supports the Store Leader in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Leader develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. In addition to ensuring that products are easy to see and buy, building sales through product and gaming knowledge, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises Guest Advisors and Senior Guest Advisors in the absence of the Store Leader. 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Leader in a timely and professional manner.
• Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Leader with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Leader, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Leader.
• In partnership with the Store Leader, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Leader, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided.
• Approve payroll, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Leader.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Leader/District Leader.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Guest Advisors and Senior Guest Advisors in absence of Store Leader.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

QUALIFICATIONS

• Must present proof of ability to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

KEY JOB SKILLS AND ABILITIES

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. 
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose.  GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. 

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

$18.75 - $22.75

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Leader supports the Store Leader in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Leader develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. In addition to ensuring that products are easy to see and buy, building sales through product and gaming knowledge, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises Guest Advisors and Senior Guest Advisors in the absence of the Store Leader. 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Leader in a timely and professional manner.
• Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Leader with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Leader, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Leader.
• In partnership with the Store Leader, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Leader, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided.
• Approve payroll, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Leader.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Leader/District Leader.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Guest Advisors and Senior Guest Advisors in absence of Store Leader.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

QUALIFICATIONS

• Must present proof of ability to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

KEY JOB SKILLS AND ABILITIES

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. 
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose.  GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. 

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

$18.49 - $22.49

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Leader supports the Store Leader in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Leader develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. In addition to ensuring that products are easy to see and buy, building sales through product and gaming knowledge, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises Guest Advisors and Senior Guest Advisors in the absence of the Store Leader. 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Leader in a timely and professional manner.
• Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Leader with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Leader, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Leader.
• In partnership with the Store Leader, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Leader, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided.
• Approve payroll, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Leader.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Leader/District Leader.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Guest Advisors and Senior Guest Advisors in absence of Store Leader.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

QUALIFICATIONS

• Must present proof of ability to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

KEY JOB SKILLS AND ABILITIES

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. 
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose.  GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. 

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

$18.75 - $22.75