Total 3,783 hotel manager job vacancies in Malaysia

主要責任：

• 客戶參與和需求評估：識別潛在客戶並了解他們的 IT 現代化需求。對現有應用程式進行徹底評估，以確定現代化領域。
• 解決方案提案和客製化解決方案：制定概述現代化策略的綜合提案。客製化解決方案以滿足特定客戶的需求，無論是遺留系統遷移還是雲端採用。
• 技術專長與產品知識：隨時了解最新的 IT 現代化解決方案和趨勢。與技術團隊合作，為客戶提供準確的指導。
• 成本估算與關係建立：為現代化計畫提供詳細的成本估算和投資報酬率預測。培養牢固的客戶關係，成為值得信賴的顧問。
• 競爭分析與談判：監控競爭對手並了解市場產品。談判合約並完成交易以滿足客戶需求。

要求

• 資訊科技或相關領域的文憑。
• 至少 2 年銷售經驗，最好是 ICT 領域的銷售經驗。
• 在 IT 應用現代化和行業最佳實踐方面具有強大的技術敏銳度
• 精通有效的銷售技巧，包括勘探、談判和客戶服務。
• 優秀的口頭和書面溝通能力，能夠清晰地傳達複雜的 IT 概念。
• 強大的解決問題的能力以及對不斷變化的技術和市場趨勢的適應能力。
• 了解客戶的行業和業務目標，以調整現代化解決方案。
• 基本的專案管理技能和有效的時間管理

津貼和福利

• 員工股權
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

(一)職位描述

· 透過 EOS 行銷和發展 SME Plus 貸款並處理案件。

· 處理客戶對 SLA 內信用相關事宜的請求和申訴，並提供基本建議和服務以滿足客戶的需求。

· 在 SLA 的服務標準範圍內處理從客戶（現有的和新的）收到的信貸建議和臨時請求；即確保遵守銀行的風險參數和指導方針，並了解 GCRM 和風險管理所強調的共同缺點，以維持高信用標準。

· 監控所有 WL、SMA 並維持新減損貸款處於較低水準；即隨時了解市場動態和預警訊號，採取預防措施，避免 SMA 受損。

· 向新舊客戶行銷和銷售銀行的貸款產品。這也包括其他銀行產品和服務的交叉銷售。

· 與現有客戶建立更緊密的關係，以提高業務/錢包的利用率和份額

（二）要求

· 至少 3 年銷售經驗以及對中小企業+業務的了解是額外的優勢。

· 較強的行銷與商業頭腦，具有良好的人際關係/關係技巧，能夠與各個層級的人互動。

· 以結果為導向，自我激勵，熱衷於建立良好的銷售生涯

· 自信強，精力充沛，能承受銷售壓力

（三）薪資待遇

· 薪資高達RM10K，薪資可面議，以獲得雙贏。

- 員工福利確實是一流的。

工作職責：

• 直接向總部營運主管報告。
• 他/她將與總部商業、金融、保險、監管、QSHE 和人力資源部門密切合作。
• 培養、管理和激勵員工，旨在提高生產力和效率，提供一流的服務。
• 發展和培養與主要客戶的關係，以發展業務
• 與供應商和代理商合作並培養關係，以擴大公司服務的深度和廣度。
• 確保遵守當地和國際貨運法規、規則和安全協議。
• 實施有效的追蹤和監控系統，為客戶提供及時的回饋和更新
• 管理並提高該地區的盈利能力。
• 每月向總部提供損益表、業務 KPI 和成長計畫的管理更新。

工作要求：

• 相關領域學士學位
• 至少10年物流或相關產業工作經驗
• 具有出色的溝通和人際交往能力，能夠管理客戶、供應商、內部利害關係人和員工
• 能夠用英語、馬來語和當地方言進行良好溝通
• 優秀的口頭、書面和視覺溝通技巧
• 優秀的領導能力、堅定的決心和個人誠信。

- 具競爭力的薪資待遇

工作職責：

• 直接向總部營運主管報告。
• 與總部商業、金融、保險、監管、QSHE 和人力資源部門密切合作。
• 培養、管理和激勵員工，旨在提高生產力和效率，提供一流的服務。
• 發展和培養與主要客戶的關係，以發展業務
• 與供應商和代理商合作並培養關係，以擴大公司服務的深度和廣度。
• 確保遵守當地和國際貨運法規、規則和安全協議。
• 實施有效的追蹤和監控系統，為客戶提供及時的回饋和更新
• 管理並提高該地區的盈利能力。
• 每月向總部提供損益表、業務 KPI 和成長計畫的管理更新。

工作要求：

• 相關領域學士學位
• 至少10年物流或相關產業工作經驗
• 具有出色的溝通和人際交往能力，能夠管理客戶、供應商、內部利害關係人和員工
• 能夠用英語、馬來語和當地方言進行良好溝通
• 優秀的口頭、書面和視覺溝通能力
• 卓越的領導能力、堅定的決心和個人誠信

- 具競爭力的薪資待遇

地點：沙巴州卡拉穆辛

(一)職位描述

· 透過 EOS 行銷和發展 SME Plus 貸款並處理案件。

· 處理客戶對 SLA 內信用相關事宜的請求和申訴，並提供基本建議和服務以滿足客戶的需求。

· 在 SLA 的服務標準範圍內處理從客戶（現有的和新的）收到的信貸建議和臨時請求；即確保遵守銀行的風險參數和指導方針，並了解 GCRM 和風險管理所強調的共同缺點，以維持高信用標準。

· 監控所有 WL、SMA 並維持新減損貸款處於較低水準；即隨時了解市場動態及預警訊號，採取預防措施，避免SMA 受損。

· 向新舊客戶行銷和銷售銀行的貸款產品。這也包括其他銀行產品和服務的交叉銷售。

· 與現有客戶建立更緊密的關係，以提高業務/錢包的利用率和份額

（二）要求

· 至少 3 年銷售經驗以及對中小企業+業務的了解是額外的優勢。

· 較強的行銷與商業頭腦，具有良好的人際關係/關係技巧，能夠與各個層級的人互動。

· 以結果為導向，自我激勵，熱衷於建立良好的銷售生涯

· 自信強，精力充沛，能承受銷售壓力

（三）薪資待遇

· 薪資高達RM10K，薪資可面議，以獲得雙贏。

- 員工福利確實是一流的。

地點：檳城、威省

(一)職位描述

· 透過 EOS 行銷和發展 SME Plus 貸款並處理案件。

· 處理客戶對 SLA 內信用相關事宜的請求和申訴，並提供基本建議和服務以滿足客戶的需求。

· 在 SLA 的服務標準範圍內處理從客戶（現有的和新的）收到的信貸建議和臨時請求；即確保遵守銀行的風險參數和指導方針，並了解 GCRM 和風險管理所強調的共同缺點，以維持高信用標準。

· 監控所有 WL、SMA 並維持新減損貸款處於較低水準；即隨時了解市場動態和預警訊號，採取預防措施，避免 SMA 受損。

· 向新舊客戶行銷和銷售銀行的貸款產品。這也包括其他銀行產品和服務的交叉銷售。

· 與現有客戶建立更緊密的關係，以提高業務/錢包的利用率和份額

（二）要求

· 至少 3 年銷售經驗以及對中小企業+業務的了解是額外的優勢。

· 較強的行銷與商業頭腦，具有良好的人際關係/關係技巧，能夠與各個層級的人互動。

· 以結果為導向，自我激勵，熱衷於建立良好的銷售生涯

· 自信強，精力充沛，能承受銷售壓力

（三）薪資待遇

· 薪資高達RM10K，薪資可面議，以獲得雙贏。

- 員工福利確實是一流的。

地點: 古來, Permas Jaya, 峇株巴轄

(一)職位描述

· 透過 EOS 行銷和發展 SME Plus 貸款並處理案件。

· 處理客戶對 SLA 內信用相關事宜的請求和申訴，並提供基本建議和服務以滿足客戶的需求。

· 在 SLA 的服務標準範圍內處理從客戶（現有的和新的）收到的信貸建議和臨時請求；即確保遵守銀行的風險參數和指導方針，並了解 GCRM 和風險管理所強調的共同缺點，以維持高信用標準。

· 監控所有 WL、SMA 並維持新減損貸款處於較低水準；即隨時了解市場動態及預警訊號，採取預防措施，避免SMA 受損。

· 向新舊客戶行銷和銷售銀行的貸款產品。這也包括其他銀行產品和服務的交叉銷售。

· 與現有客戶建立更緊密的關係，以提高業務/錢包的利用率和份額

（二）要求

· 至少 3 年銷售經驗以及對中小企業+業務的了解是額外的優勢。

· 較強的行銷與商業頭腦，具有良好的人際關係/關係技巧，能夠與各個層級的人互動。

· 以結果為導向，自我激勵，熱衷於建立良好的銷售生涯

· 自信強，精力充沛，能承受銷售壓力

（三）薪資待遇

· 薪資高達RM10K，薪資可面議，以獲得雙贏。

- 員工福利確實是一流的。

Batman wouldnt have gotten very far without his Robin and now our superhero GMs in VIC/TAS/SA need a new trusty sidekick.
This is where you come in
 
With you as co-captain, its all smooth sailing for this hotel. Youre a leader in every sense of the word you dont just know the way to go, you share the vision, bring others on board, and run toward the finish line alongside them.
 
You embrace the big picture, without losing sight of financial targets and strategic goals. You take care of the nitty gritty youre a systems and technology wiz and from a reporting and admin perspective, you make sure the hotel ticks all the right boxes.
 
Youre the yin to the GMs yang and theyd be lost without you. You work in such partnership that youre finishing each others
... Click here to view more detail / apply for Relief Assistant Hotel Manager

Job Details;

• Basic Up To: $4000
• 5 working days
• Fair Rotational Shift
• Location: Sentosa/ Orchard/ Bugis

Job Descriptions:

• Supervise all Front Office sections and other hotel operational departments.
• Manage reception, cashier, telephone, reservation, and baggage services within the Front Office. Monitor junior staff's behavior and performance for a positive guest experience.
• Handle security-related tasks, such as directing guests in case of incidents and addressing undesirable behavior or individuals in coordination with security.
• Optimize room usage to increase revenue by closely monitoring room inventory.
• Ensure guests receive prompt, courteous service and manage guest check-in/check-out processes.
• Maintain an appropriate cash float and authorize rate changes, paid outs, cash advances, and check acceptance following established procedures and credit policies.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Danny Wong Shee Nie | EA Personnel No.: R21100600

Deputy Hotel Manager 12months Secondment- Wolverhampton City Centre- 40 hours Contract - 109 bedrooms
We are looking for a Deputy Manager to join the established team of 26 in this site. This site is in the City Centre and is located near the train station as well as the football ground.
Salary: £26,750-£30,000 + Benefits
We have a great opportunity to join Premier Inn as Deputy Hotel Manager for our (Wolverhampton City Centre ) (109) bedroom site.
As Deputy Hotel Manager you are a pivotal part of the Hotel Management team. Reporting to the Hotel Manager and deputising in their absence, you'll be responsible for the successful daily running operation of all departments (Front of House and housekeeping teams) whilst making sure our guests and team are kept safe, all internal audits successfully passed and compliance requirements are met.
Working with your Hotel Manager you will drive commercial best practice, maximising revenue opportunities and manage our controllable costs to deliver a strong business performance .With a keen eye for detail you'll ensure that brand standards are consistently maintained and utilise guest feedback to increase performance against KPI targets
Putting our guests first in everything you do, You'll display a clear passion for leading, motivating and developing high performing, competent and motivated teams to ensure we deliver exceptional guest experiences in line with company standards to make us the most loved hotel brand.
As a role model who is passionate about exceeding our guests needs and expectations you will be a great communicator who demonstrates passion for our brand by engaging regularly with our guests, and continuously coach the team to deliver their full potential.
Ideally, you'll have be able to demonstrate your previous or current management experience from hospitality, leisure or retail backgrounds driven by guest service and business results. (If working in Solus/ Breakfast Room sites)*Experience within F&B or food services is desirable and knowledge of food hygiene and H&S.
What's in it for me?
Offering more than just an attractive career opportunity as the UK largest Hotel brand. You will receive a salary from£25,250in addition to the following benefits;

Full induction and training
Performance related company bonus scheme, Pension Scheme and Share Save Scheme
Whitbread Privilege Card offering up to 25% in Whitbread Restaurants and up to 50% off Premier Inn Hotels.
33 days annual leave (including bank holidays)
Perks at Work Discounts through a variety of Retail and Leisure outlets

Deputy Hotel Manager - Site / Location - 40 hours Contract
Salary: £26,250 - £30,000 + Benefits
As Deputy Hotel Manager you are a pivotal part of the Hotel Management team. Reporting to the Hotel Manager and deputising in their absence, you'll be responsible for the successful daily running operation of all departments (Front of House, Back of House* and housekeeping teams) whilst making sure our guests and team are kept safe, all internal audits successfully passed and compliance requirements are met.
Working with your Hotel Manager you will drive commercial best practice, maximising revenue opportunities and manage our controllable costs to deliver a strong business performance .With a keen eye for detail you'll ensure that brand standards are consistently maintained and utilise guest feedback to increase performance against KPI targets
Putting our guests first in everything you do, You'll display a clear passion for leading, motivating and developing high performing, competent and motivated teams to ensure we deliver exceptional guest experiences in line with company standards to make us the most loved hotel brand.
As a role model who is passionate about exceeding our guests needs and expectations you will be a great communicator who demonstrates passion for our brand by engaging regularly with our guests, and continuously coach the team to deliver their full potential.
Ideally, you'll have be able to demonstrate your previous or current management experience from hospitality, leisure or retail backgrounds driven by guest service and business results. (If working in Solus/ Breakfast Room sites)*Experience within F&B or food services is desirable and knowledge of food hygiene and H&S.
What's in it for me?
Offering more than just an attractive career opportunity as the UK largest Hotel brand. You will receive a salary from£25,250in addition to the following benefits;

Full induction and training
Performance related company bonus scheme, Pension Scheme and Share Save Scheme
Whitbread Privilege Card offering up to 25% in Whitbread Restaurants and up to 50% off Premier Inn Hotels.
33 days annual leave (including bank holidays)
Perks at Work Discounts through a variety of Retail and Leisure outlets

Role Description

This is a full-time on-site role for a Duty Manager position at Mondrian Singapore Duxton. The incumbent will be responsible for overseeing daily operations and ensuring guest satisfaction. They will handle guest inquiries and resolve any issues that may arise. The Duty Manager will also manage the front desk and supervise the team, ensuring smooth operations and excellent customer service.

How your day looks like?

• Take ownership and responsibility for Duty Management shifts
• Record in the Duty Log all/any incidents that occur in the hotel and follow up with the Front Office Director and/or Hotel Manager
• Report any accident, incident, theft for both internal and external guests, and liaise with Security & Safety Manager as appropriate
• Knowledge of all arrivals and departures, using guest name at all times
• Check current day arrivals and departures, taking appropriate action in the event of fully booked situations
• Fully conversant with current availability situation at any given time, and also future availability
• Fully conversant with all hotel room types, numbers, layout, locations, rates
• Liaise with Housekeeping and Engineering as required for Out Of Order rooms
• Ensure accuracy of input into reservation/front desk systems, and content/legibility of registration cards
• Manage upselling opportunities, email capture and other Front Office initiatives
• Ensure all necessary supplies are available for the Front Desk in order to work efficiently and oversee ordering/completion of Purchase Orders in line with hotel policies and procedures
• Undertake and complete any special projects, tasks or other reasonable request by Front Office Director and/or Hotel Manager
• Meet and welcome regular, global card holders and VIP guests
• Ensure Front Door entrance is covered at all times
• Ensure guest privacy and security, respecting confidential information
• Ensure all guest special requests are followed through and administrated
• Ensure Front Desk Agents are fully conversant with correct policies and procedures for: Reservation enquiries and booking requests, allocation of rooms, pre-allocation and handling of Group arrivals, registering guests, offering assistance with luggage and/or escort to guestrooms, VIP guests/walk-ins, and handling complaints/feedback.
• Follow up on any doubtful accounts passed on by Front Desk Agents
• Authorize and sign paid outs, corrections, adjustments and cashier’s banking
• Be fully involved in the preparation of departmental and hotel budgets as well as any other financial reports if requested
• Ensure Front Desk Agents balance their close of shift and resolve any discrepancies in audit and cash float balancing
• Fully conversant with foreign exchange procedures
• Fully conversant with hotel credit policy as it relates to: cash payments, credit card payments, account to company, voucher payment, and third party payment.

Guest Service Attendant (Hotel Receptionist)

Working Location: Accessible via Bugis/Nicoll Highway MRT stations

Working Hours: 5 days work week, 9.5 hours work day with 45 minutes break, Shift work with Graveyard Shift

(Allowance of $10.50 per shift)

Job Description:

• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism, paying special attention to Long Staying Guest (LSG) and VIPS
• To develop and maintain close business contact with the in-house guests
• Handles all incoming calls from internal or external parties to address the needs of all
• Delivers all wake-up calls request timely in accordance with Pan Pacific guidelines as well as doing follow up call with LSG to obtain guest requirement during stay, feedback and special preferences
• Ensure timely reply to any guest enquiries via websites and email enquiry
• To be well equipped with Food and Beverage knowledge and skills
• To maintain the overall cleanliness
• Work closely with the team & other departments
• Performs Cashier-related function like ensuring all transactions are well accounted for. To assume responsibility and accountability for the safekeeping and handling of the Front Office Cash Float.
• Develop the desired salesmanship skills to maximize on the room revenue and provide our guests with options.
• To be well versed in property’s standard procedures, current products, services, promotions, events, activities as well as operating hours of establishment.
• To develop a working knowledge of Property Management System (PMS) to aid in the various job function.
• To continuously strive to meet Front office objective i.e. up-selling, guest preferences, Discovery Loyalty Programme etc.
• To enforce and comply with Rules and Regulations stipulated in the Employee handbook and Workplace Safety and Health as well as to highlight any issues that may cause harm for both staff and guest.

Requirements:

• No experience is required as training will be provided

Interested candidates, please email your updated resume to Gareth Lim at: gareth.lim@achievegroup.asia to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

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EA License No: 05C3451

Job Description & Requirements

• Responsible for general cleaning of the common / public area of the hotel (i.e., Hotel Entrance, Hotel Lobby, Lift Lobby, Front Office, Carpark, Loading Bay and Drive-in Area, Staff Rest Area, Corridor & Staircase, Gym & Pool Deck etc), back-of-house offices and ensure the cleanliness and orderly presentation of the assigned area are in accordance with the set standards.
• Using disinfectants and other cleaning agents on counter surfaces, lift lobby, inside of the lift, common touch points, restrooms in the public area within the hotel, doors, windows, mirrors, floor / carpet, and other public area of the hotel and to report any defects for repair / servicing if required.
• Replenish restroom supplies (i.e., toilet paper and hand soap etc.) of restrooms located in the public areas and clearing of trash bins in the public areas.
• Receiving of fresh linens from Hotel Laundry and store aside in the pantry for use by the housekeeping team. Store and maintain all cleaning equipment and ensure that they are in good working condition.
• Deliver hotel amenities & supplies to guestrooms or any other location as per guests’ request.
• To attend to guests’ enquiries / request if any.
• Ensure that all potential hazards / hazards are reported immediately and rectified.
• To report on any loss and found items.
• Any other duties within reasonable scope as assigned.

Requirements:

• Prior experience in room cleaning / general housekeeping would be an added advantage although training will be provided.
• Ability to converse in basic English for interaction with guests / understanding guests’ needs & request.
• Able to maintain a friendly and positive demeanour.
• A team player with the ability to work with minimum supervision.
• Willing and able to perform 9 or 12 hours shift duties and able to work on weekend and during public holidays.
• Able to adhere to standard operating procedures / policies on workplace safety.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from preferably hospitality or related field.
• Minimum 5 years relevant experience with at least 2 years at a management level.
• Excellent communication skills in English and ability to communicate in a second language.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Directs, trains and motivates individuals and creates and maintains a cohesive team.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyses and resolves problems, and exercises good judgment.
• Prioritises and organizes work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Embraces and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.