Total 1,325 Junior Executive help desk specialist job vacancies in Malaysia

我們正在尋找一位積極主動、以客戶為中心的個人加入我們的團隊，擔任客戶成功專家。成功的候選人將在確保我們的客戶實現其目標並獲得對我們的產品或計劃的積極體驗方面發揮關鍵作用。如果您熱衷於建立關係、幫助個人實現個人發展成長和提高客戶滿意度，我們邀請您申請這個令人興奮的機會。

角色和職責：

• 與專案團隊合作進行行銷滲透活動，從行銷活動中產生銷售線索，並追蹤所有行銷銷售線索，以幫助實現培訓收入。
• 支援行銷團隊創建有效的滲透活動，並針對不同的客戶角色調整行銷訊息。
• ·分析客戶的需求和體驗，並向專案團隊提供回饋，以提高專案對客戶的價值。
• 更新 CRM 中的聯絡人、潛在客戶和機會等客戶訊息，並將公司潛在客戶指派給客戶經理以進行後續操作。
• 全面、持續地了解產品、計劃和促銷策略，並向客戶傳達準確且相關的訊息。
• 支持外部合作夥伴為培訓計畫提供及時、準確的資訊。
• 管理培訓收入績效，提供活動成果的定期報告和更新，並就活動增強提供建議；分析、討論並獲取行銷團隊的回饋以進行改進。

要求：

• 最低文憑或學位（商業相關優先）
• 至少1年銷售或客戶服務相關行業工作經驗
• 以客戶為導向，具有強大的商業頭腦和銷售驅動力
• 高度分析、優秀的溝通和人際交往能力
• 強大的利害關係人參與能力
• 工作認真負責，有獨立工作能力

津貼和福利

• 佣金和獎金
• 定期團隊活動
• 醫療保險

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Specialist. The successful candidate will play a key role in ensuring our customers achieve their goals and have a positive experience with our products or programmes. If you are passionate about building relationships, helping individuals achieve personal development growth and driving customer satisfaction, we invite you to apply for this exciting opportunity. 

Roles & Responsibilities: 

• Work with Programme Team on marketing penetration activities, generate leads from marketing campaigns and follow up on all marketing leads to help achieve training revenue.
• Support the Marketing Team to create effective penetration activities and align marketing messaging for the various customer personas.
• Analyse the needs and experiences of the customers and provide feedback to the Programme Team for enhancing the programme's value to the customers.
• Update customer information such as contacts, leads and opportunities in CRM and assign corporate leads to Account Managers for follow-up actions. 
• Gain a complete and on-going understanding of the products, programmes, and promotion strategies and convey accurate and relevant information to customers. 
• Support external partners in providing prompt and accurate information for the training programmes.
• Manage training revenue performance, provide regular reports and updates on the campaign outcomes and advise on activities enhancement; analyse, discuss and obtain feedback from Marketing team for improvement.

Requirements:

• Minimum Diploma or degree (business related preferred)
• At least 1 years of working experience in sales or customer services-related industry
• Customer-oriented with strong business acumen and sales-driven
• Highly analytical, excellent communication and interpersonal skills
• Strong stakeholder engagement skills
• Responsible at work and capable to work individually

Perks & Benefits

• Commission and bonus
• Regular team activities
• Medical insurance

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Specialist. The successful candidate will play a key role in ensuring our customers achieve their goals and have a positive experience with our products or programmes. If you are passionate about building relationships, helping individuals achieve personal development growth and driving customer satisfaction, we invite you to apply for this exciting opportunity. 

Roles & Responsibilities: 

• Work with Programme Team on marketing penetration activities, generate leads from marketing campaigns and follow up on all marketing leads to help achieve training revenue.
• Support the Marketing Team to create effective penetration activities and align marketing messaging for the various customer personas.
• ·Analyse the needs and experiences of the customers and provide feedback to the Programme Team for enhancing the programme's value to the customers.
• Update customer information such as contacts, leads and opportunities in CRM and assign corporate leads to Account Managers for follow-up actions. 
• Gain a complete and on-going understanding of the products, programmes, and promotion strategies and convey accurate and relevant information to customers. 
• Support external partners in providing prompt and accurate information for the training programmes.
• Manage training revenue performance, provide regular reports and updates on the campaign outcomes and advise on activities enhancement; analyse, discuss and obtain feedback from Marketing team for improvement.

Requirements:

• Minimum Diploma or degree (business related preferred)
•  At least 1 years of working experience in sales or customer services-related industry
• Customer-oriented with strong business acumen and sales-driven
• Highly analytical, excellent communication and interpersonal skills
• Strong stakeholder engagement skills
• Responsible at work and capable to work individually

Perks & Benefits

• Commission and bonus
• Regular team activities
• Medical insurance

Job Description:

- Coordinate the acquisition of digital systems, managing vendor relationships, and ensuring the timely delivery of hardware and software.

- Conduct on-site visits to schools for the seamless implementation of digital systems, providing technical assistance, troubleshooting, and support.

- Develop and deliver comprehensive training programs to school staff, ensuring effective utilization of digital systems in the educational environment.

- Stay informed about the latest trends in educational technology and continuously update training materials to reflect advancements in digital systems.

- Act as a liaison between schools and technology vendors, addressing any issues related to system implementation and ensuring a smooth integration process.

- Maintain documentation of system configurations, training materials, and support procedures to facilitate ongoing system management and troubleshooting.

This role combines technical expertise, project coordination, and training skills to support the successful adoption of digital systems in the school environment.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code

工作亮點

• 有吸引力的銷售獎金
• 多項銷售競賽
• 良好的技能和知識學習
  
  

工作職責：

• 與房地產經紀人/談判者/機構、開發商和銀行家建立良好的關係以擴大業務。
• 與房地產經紀人/談判人員經常舉行會議或討論，以產生新想法並解決問題。
• 以達到銷售目標。
• 組織、開發和執行行銷活動。
• 透過電子郵件和電話進行銷售跟進。
• 執行管理層指派的臨時任務。

工作要求：

• 候選人必須至少擁有以下領域的文憑/高級/高級/研究生文憑
• 商業研究/行政/管理，金融/會計/銀行，
• 行銷或同等學歷。
• 所需語言：馬來語、英語、華語（優先考慮能說流利華語的候選人，因為該職位需要與說華語的客戶打交道）。
• 該職位需要至少 1 年相關領域的工作經驗。
• 所需技能：行銷技能、銷售技能、領導力、團隊合作
• 最好是銀行/金融、行銷/業務開發或同等專業的高階主管。

津貼和福利

• 佣金和獎金
• 公司旅行

我們正在尋找一位積極主動、以客戶為中心的個人加入我們的團隊，擔任客戶成功專家。成功的候選人將在確保我們的客戶實現其目標並獲得對我們的產品或計劃的積極體驗方面發揮關鍵作用。如果您熱衷於建立關係、幫助個人實現個人發展成長和提高客戶滿意度，我們邀請您申請這個令人興奮的機會。

角色和職責：

• 與專案團隊合作進行行銷滲透活動，從行銷活動中產生銷售線索，並追蹤所有行銷銷售線索，以幫助實現培訓收入。
• 支援行銷團隊創建有效的滲透活動，並針對不同的客戶角色調整行銷訊息。
• 分析客戶的需求和體驗，並向專案團隊提供回饋，以提高專案對客戶的價值。
• 更新 CRM 中的聯絡人、潛在客戶和機會等客戶訊息，並將公司潛在客戶指派給客戶經理以進行後續操作。
• 全面、持續地了解產品、計劃和促銷策略，並向客戶傳達準確且相關的訊息。
• 支持外部合作夥伴為培訓計畫提供及時、準確的資訊。
• 管理培訓收入績效，提供活動成果的定期報告和更新，並就活動增強提供建議；分析、討論並獲取行銷團隊的回饋以進行改進。

要求：

• 最低文憑或學位（商業相關優先）
• 至少1年銷售或客戶服務相關行業工作經驗
• 以客戶為導向，具有強大的商業頭腦和銷售驅動力
• 高度分析、優秀的溝通和人際交往能力
• 強大的利害關係人參與能力
• 工作認真負責，有獨立工作能力

津貼和福利

• 佣金和獎金
• 定期團隊活動
• 醫療保險

職位描述：

- 協調數位系統的採購，管理供應商關係，並確保及時交付硬體和軟體。

- 對學校進行現場訪問，以實現數位系統的無縫實施，提供技術援助、故障排除和支援。

- 為學校工作人員制定和提供全面的培訓計劃，確保在教育環境中有效利用數位系統。

- 隨時了解教育科技的最新趨勢，並不斷更新培訓材料以反映數位系統的進步。

- 充當學校和技術供應商之間的聯絡人，解決與系統實施相關的任何問題並確保整合過程順利進行。

- 維護系統配置、培訓材料和支援程序的文檔，以促進持續的系統管理和故障排除。

該角色結合了技術專業知識、專案協調和培訓技能，以支援在學校環境中成功採用數位系統。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 休閒著裝要求

Responsibilities:

• Plan and monitor supply chain operations.
• Ensure premises, assets and communication ways are used effectively.
• Utilize logistics IT to optimize procedures.
• Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements.
• Monitor orders and arrange stocking of raw materials and equipment to ensure they meet needs.
• Interact with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
• Manage and track the shipment of final products according to customer requirements.
• Compile logs and records of warehouse stock, executed orders etc.
• Prepare accurate reports for upper management.

Requirements:

• Proven experience as logistics coordinator.
• Familiarity in customer service will be appreciated.
• Knowledge of laws, regulations and ISO requirements.
• Able to work with little supervision and track multiple processes.
• Computer-savvy with a working knowledge of logistics software (ERP).
• Excellent organizational and coordination abilities.
• Oustanding communication and interpersonal skills.
• Possess at least a Bachelor's Degree in Business Administration, Supply Chain Management or relevant field.

Perks & Benefits

• Commission and bonus
• Medical insurance

Job Description

Responsibilities:

·       Perform evaluation studies on newly installed analyzers; assist customer in data analysis and report generation for the purpose of instrument validation.

·       Plan and execute structured operation/user training.

·       Provide clinical and application solutions to external customers as well as to the internal teams.

·       Perform live demonstration and presentation such as Continuous Medical Education (CME) to potential and existing customers.

·       Maintain a high knowledge of product line in order to deliver excellent customer support services to internal and external customers.

·       Work closely within and between departments in order to fasten resolve on difficult problems.

Requirements:

·       Bachelor's Degree in Biochemistry, Biotechnology, Microbiology, Biomedical Science, Biomedicine, Diploma in MLT or related discipline

·       Able to work in fast-paced environment

·       Good interpersonal and communication skills

·       Willing to work exceeding normal working hours when required

·       Possess own transport and willing to travel in short notice.

Years of Experience:

·       0-2 years

·       Preferable minimum 1 year of working experience in hospital based or healthcare environment

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Company trips
• Medical insurance
• Personal leave

整體工作概述

處理辦公室任務，例如歸檔、產生會議報告和簡報文件以及向供應商訂購。按時準備發票，以避免延遲向客戶開立帳單，從而導致每月收到付款延遲。

職責和責任

• 透過多種管道處理訂單：電子郵件、電話、訂單表等
• 檢查訂單和發票中的數據準確性
• 準備採購訂單、詳細資料和GRN，並透過報價參考價格。
• 為新訂單準備文件，例如。協議、DO、收款單等
• 透過 OBM 系統準備發票。
• 聯絡客戶以獲取缺失的資訊或回答疑問。
• 與物流部門保持聯繫，確保準時交貨
• 在 MS Excel 中維護和更新準確的銷售相關信息
• 在 Excel 電子表格中更新銷售人員的行程。
• 制定每月銷售報告和統計數據
• 在內部傳達客戶的重要回饋
• 隨時了解公司的新產品。
• 準備 CIF（客戶資訊表）以回應客戶的任何詢問、升級請求或終止銷售團隊。
• 根據需要執行主管指派的臨時任務。

資格

• 至少持有行政、行銷、銷售或相關領域的文憑。
• 擁有豐富作為銷售管理員或銷售支援的工作經驗（至少 3 年）
• MS Office（MS Word、Excel 和 PowerPoint）的實務經驗。
• 出色的組織和多任務處理能力
• 良好的英語和馬來語溝通能力（書面和口語）。
• 具有高度奉獻精神的團隊合作者
• 能夠在嚴格的期限和壓力下工作。
• 工作技能的自我提升與主動性

津貼和福利

• 定期團隊活動
• 開放文化
• 個人發展機會
• 企業優惠計劃

Job Purpose / Overview :

1. Revolves around driving and optimizing the revenue and profitability of a business through strategic planning, market analysis, and effective sales and marketing strategies.

2. Identifying opportunities for growth and implementing initiatives to enhance the commercial success of the organization.

Key Accountabilities / Responsibilities :

1. Make Appointment

• Initiate contact with potential clients and leads to schedule appointments for sales presentations.

2. Identify Lead.

• Identify and qualify new leads through proactive prospecting and lead generation activities.

3. Meeting & Presentation.

• Participate in initial customer meetings to introduce the organization, understand client needs and set the stage for sales presentations.

4. Follow-up.

• Conduct timely follow-up with prospects after initials meetings, addressing queries, providing additional information, and nurturing relationships.

5. Planning.

• Develop and implement strategic plans for commercial growth, aligning with overall business objectives.

6. Market Analysis.

• Conduct thorough market analysis to identify opportunities for potential areas for business growth.

7. New Customer Base

• Develop and execute strategies to acquire new customers and clients, expanding the organization & customer base. 

8. Marketing Contents.

Sales Assistant/ Sales Support Coordinator 

• Ensure that marketing materials effectively convey brand positioning and messaging that resonates with target audiences.

9. Competitors.

• Monitor and analyse competitor activities to identify strengths, weaknesses, and opportunities for differentiation.

Critical Skills :

1. Soft Skills 

• Good Interpersonal & relationship management
• Communication Skill
• Time management Skill
• Proactive and self-motivated individual
• Strong relationship-building skills for effective
• networking and client & engagement.

2. Technical Skills

• Sound knowledge in MS office (Power Point, Microsoft Word, and Microsoft Excel).
• Proficiency in tools that facilitate sales processes, such as sales enablement platforms or customer engagement tools.
• Basic knowledge of HTML, CSS, and web development concepts can be beneficial for understanding and customizing online content.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

工作目的/概述：

1. 圍繞著透過策略規劃、市場分析以及有效的銷售和行銷策略來推動和優化企業的收入和獲利能力。

2. 辨識成長機會並實施措施以提高組織的商業成功。

主要職責/職責：

1. 預約

• 與潛在客戶建立聯繫並安排銷售演示的預約。

2. 識別潛在客戶。

• 透過積極的勘探和潛在客戶開發活動來識別和鑑定新的潛在客戶。

3. 會議和演示。

• 參加初次客戶會議，介紹組織、了解客戶需求並為銷售簡報奠定基礎。

4、後續行動。

• 在初次會議後及時跟進潛在客戶，解決疑問，提供更多資訊並培養關係。

5. 規劃。

• 制定並實施與整體業務目標一致的商業成長策略計劃。

6.市場分析。

• 進行徹底的市場分析，以確定潛在業務成長領域的機會。

7. 新客戶群

• 制定並執行策略來獲取新客戶和客戶，擴大組織和客戶群。

8. 行銷內容。

銷售助理/銷售支援協調員

• 確保行銷資料有效傳達與目標受眾產生共鳴的品牌定位和訊息。

9. 競爭對手。

• 監控和分析競爭對手的活動，以確定優勢、劣勢和差異化機會。

關鍵技能：

1. 軟技能

• 良好的人際關係與關係管理
• 溝通技能
• 時間管理技巧
• 積極主動且自我激勵的個人
• 強大的關係建立能力，可以有效地
• 網路以及客戶和參與。

2. 技術能力

• 精通 MS Office（Power Point、Microsoft Word 和 Microsoft Excel）。
• 熟練促進銷售流程的工具，例如銷售支援平台或客戶參與工具。
• HTML、CSS 和 Web 開發概念的基礎知識有助於理解和自訂線上內容。

津貼和福利

• 員工股權
• 事假
• 個人發展機會

• Liaising with clients for FCL / LCL / Export shipments arrangements, documentations and inquiries.
• Coordinating with ocean carriers, hauliers, warehouses and local vendors for shipments arrangement and deliveries.
• Ensure the preparation of quotation time basis with sufficient details and follow up.
• Attend & assists indoor meetings with customer on related matter.
• Build and maintain excellent relationships with clients.
• Handling and understand customer's enquiry and respond accordingly.
• Liaise with customer on the daily basis for shipment arrangements.
• Coordinate with Operations on daily basis for shipment arrangement.
• Undertake any others duties as requested by department head or management.

- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent.

- Minimum 2 Year(s) of working documentations and operations experiences in international seafreight forwarding company.

- Understand seafreight FCL & LCL documentations (SI to carriers, & Shipping Pre-Alerts), customs clearance and domestics transportation. Airfreight experience is added advantage.

- Fluent in English and Bahasa Malaysia and preferably with Mandarin Speaking abilities.
Good Team Player, independent and self motivated

-Candidate with INCOTERM knowledge is an added advantage.

-Able to work independently and under pressure with confident skill level

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave

We are seeking a talented and dedicated individual to join our team as Product Specialist. If you are passionate in healthcare industry and possess the skills to excel in a fast-paced environment, we want to hear from you! 

Responsibilities:

1.      Technical Expertise:

-          Demonstrate a thorough understanding of the products, including features, functionalities, and technical specifications.

-          Stay updated on industry trends, competitor products, and regulatory requirements to provide informed recommendations and insights to the team.

2.      Sales Support:

-          Work closely with the sales team to understand customer needs and effectively communicate the value proposition of the products.

-          Conduct product demonstrations and presentations for potential clients, highlighting key benefits and addressing technical inquiries.

3.      Customer support:

-          Collaborate with internal teams, including sales team and technical support team, to resolve customer issues in a timely and efficient manner.

4.      Market Analysis and Strategy:

-          Conduct market research and analysis to identify new opportunities for product expansion and growth. 

-          Assist in the development of product marketing strategies, including pricing, positioning, and marketing activities.

Qualifications:

1.         Bachelor's degree in a relevant field such as Biomedical Science. Advanced degree preferred.

2.         Preferable minimum 1 year of working experience in hospital based or healthcare environment 

3.         Excellent communication and presentation skills

4.         Detail-oriented with strong problem-solving skills and the ability to work independently.

5.         Possess own transport and willing to travel as needed.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Overseas training
• Regular team activities
• Company trips
• Group PA / Medical insurance
• Personal development opportunities
• Others

• 與客戶聯絡整箱/拼箱/出口運輸安排、文件和查詢。
• 與海運承運人、運輸公司、倉庫和當地供應商協調裝運安排和交貨。
• 確保準備報價時間基礎並提供足夠的細節和跟進。
• 參加並協助與客戶就相關事宜舉行室內會議。
• 與客戶建立並維持良好的關係。
• 處理和理解客戶的詢問並做出相應的回應。
• 每天與客戶聯絡以安排出貨。
• 每天與營運部門協調裝運安排。
• 承擔部門主管或管理層要求的任何其他職責。

- 候選人必須至少擁有物流/運輸文憑/高級/高級/研究生文憑或同等學歷。

- 至少 2 年國際海運代理公司的工作文件和營運經驗。

- 了解海運整箱和拼箱文件（SI 到承運人以及運輸預警）、清關和國內運輸。空運經驗是額外優勢。

- 英語和馬來語流利，最好具備華語能力。
良好的團隊合作精神，獨立且自我激勵

-具有國際貿易術語解釋通則知識的候選人是一個額外的優勢。

-能夠獨立工作並承受壓力，並具有自信的技能水平

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 定期團隊活動
• 醫療保險
• 事假