Hours of Work :
40
Days Of Week :
5
Work Shift :
Job Description :
Your Job:
The primary purpose of the Senior Health Informaticist (SHI) is to serve as an expert for the Epic application and assist in mentoring the work activities of the training team as assigned. The SHI will specialize in one or more applications and will take the lead in the development and implementation of the training program for their respective application(s). The SHI is responsible for building, testing, and maintaining the training environment, as well as developing and maintaining training materials.
The SHI will serve as a mentor with responsibility for their respective application and will work closely with the members of the training team and Credentialed Trainers to achieve the goal of providing training and building & maintaining training environments.
The SHI maintains the ongoing service relationships between the HIT department and its direct application customers, and is a liaison to other departments and entities. They will assist in coordinating all issues that arise during the application implementation for their respective team and must be very knowledgeable of the organization's policies, procedures, and business operations.
Your Job Requirements:
Bachelor's Degree and/or Master's Degree in healthcare informatics, nursing, or other related field preferred. Equivalent work experience can replace the educational requirement
Licensure as a Registered Nurse in the State of Texas preferred - if licensed, maintains current licensure
Certification in an Epic Application Module required; primary Epic Application module certification obtained within first six months.
Prior work experience in a nursing or other clinical environment is preferred.
Two or more years of experience implementing or supporting electronic health record applications is preferred. Prefer experience with 2 major Epic upgrades or implementations.
Your Job Responsibilities:
Mentors and works collaboratively with team members and informs leadership of all events pertaining to the operations of assigned applications and projects.
Understands and is able to articulate user needs and problems and determines feasibility of solutions, using clinical knowledge and hospital experience to assist in supporting clinical applications.
Mentors and collaborates with training team members and subject matter experts to develop and update training materials, including manuals, e-learning modules, and job aids.
Coordinate workflow documentation and integration with other applications collaborating with key stakeholders and operational subject matter experts.
Active participant in Epic application specific clinician's workgroup. May be asked to represent or present assigned application projects to system Committees, Cabinets, Congresses, etc.
Continually looks for opportunities for improvement in day to day workflow. Brings ideas forward for approvals and creates new or optimized standard operating practices – adhering to the best practices of MHS Health Informatics Training as assigned.
Leads HIT projects, including planning, obtaining customer input and projecting resource requirements. Mentors team members and personally completes all aspects of a project in a reliable, accurate and timely manner independently. Reports to and helps establish priorities of projects for the training team in conjunction with the TL, Director and VP.
For self and as a mentor to other team members - Assesses, plans, designs, implements and business processes to define technology needs. Makes recommendations to Department Leadership.
Assist with determining how a new system, upgrade, or new component can best meet the needs of the users.
Duty 10: Participate in the planning and implementation of system infrastructure changes (change control, system upgrades, copy/restore events, application of service packs, downtimes).
Mentors training team in the participation of testing new build, identifying issues and coordinating issue resolution.
Mentors team members and performs or ensures the creation of training materials during system maintenance, Upgrades and for all updates/new releases.
May be asked to present demonstrations of new functionalities within applications to peers, end users and leaders.
Adheres to the deployment of changes and readiness in support of work efforts following defined MHS Change Control workflows.
Collaborate with Epic Build Team and ensure education will be ready based off of the deployment schedule for new builds, changes, and/or upgrade features for our clinicians.
Triage, assign, monitor, and work incidents and service requests to resolution. Initiates and coordinates troubleshooting with team members and peers for known issues and provide timely, effective, and professional customer support.
Provide application troubleshooting support in Cherwell. Resolve the issue or forward it to the correct group for remediation.
Perform on-call coverage during Go-Lives, as assigned, and provide timely, effective, and professional customer support.
Continually assesses education needs of self in relation to technology solutions. Plans and contributes to formal and informal education for self. Accountable for your performance.
Perform all other related duties as assigned
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Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:
- Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers
- 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
- Top 10 Military Friendly® Employer, Gold Designation, 2023
- Top 10 Military Spouse Friendly® Employer, 2023