Promote Integration Improve the Quality of services Reduce inequalities Promote patient and public involvement Promote prevention Promote equity

My client is a leading beauty and wellness company. They are currently looking for quality assistant to join the team.

Job scope:

• Collect, report, and analyze quality data to understand trends of Customer Complaints.
• Support company specification owners to define quality attributes and acceptance and rejection criteria for company products and materials; and to ensure that quality requirements are effectively addressed in all company material specifications.
• Write and assist others to write guidelines and SOPs to support RDC operation and to communicate company quality management and monitoring procedures to Suppliers.
• Data entry for quality attributes and sales data
• Preparation of power point presentations and trending reports.
• Support in ID Heavy Metal testing arrangement.
• Responding to feedback/enquiries related to quality issue from SEA Market if needed

Requirement:

• Nitec/Diploma in relevant discipline.
• Min 2 to 5 years of relevant experience in quality field
• Good understanding of product requirements and SOPs and able to translate these products/processes in quality requirements and product specifications
• Knowledge of computer applications in SAP and Microsoft applications
• Knowledge of cGMP, ISO 9000, HACCP and FDA is an added advantage
• Good interpersonal and communication skills
• A strong team player

Interested candidates who wish to apply for the advertised position, please click "apply now" or email us an updated copy of your resume in MS Word format to eng6_sg@persolkelly.com.

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No : 01C4394 | Ng Theng Yee | Reg No: R22108658

About the role Support the Manager Executive Reporting, Policy and Compliance in providing quality reporting and analysis against key financial and non-financial performance indicators within Metro North Hospital and Health Service (Metro North Health) within the context of monthly and adhoc Board and Executive Reporting. To promote excellence in financial compliance including: managing the continuous internal control auditing and monitoring to ensure compliance with financial policy and procedures identifying non-compliance and providing education development and maintenance of policies, procedures and guidelines to support Metro North Health's financial management compliance framework development and delivery of financial policy and procedure training to Metro North Health staff including on-line training materials provision of consistent expert advice on financial policy and procedures to stakeholders Seek out opportunities for continuous improvement in financial reporting and governance. About you You will be assessed on your ability to demonstrate the following values within the context of the ?Key accountabilities?. The ideal applicant? Click here to view more detail / apply for Senior Financial Compliance Officer, Queensland Health

Job Descriptions

• Administer and maintain the Company’s Safety and Health Management System (SS 651, ISO 45001, ISO 14001), Emergency Response Plan, ISO 9001 Quality systems and Site Security Program.
• Licensee holder for:

1. NEA Hazardous Substance (HS) license
2. Transport Approval (TA)
3. Petroleum & Flammable Material (P&FM) storage and import license.

• Nominated as Fire Safety Manager (FSM) to oversee fire safety management in the premises.
• Validate Emergency Response Plan (ERP) and Transport ERP (TERP) with SCDF.
• Plan, coordinate and manage management of change (MOC) and Pre-start up safety review (PSSR) process.
• Plan, review and monitor process safety management key performance indicators (PSM KPI).
• Establish, review and update SHEQ policies and procedures.
• Conduct, analyse & report incident investigations, and oversee recommendations for proper follow-up and closures.
• Create, review, update and manage safety data sheets (SDS) for all raw materials, finished products and trading products.
• Appointed as WSH Sub-committee and process safety sub-committee secretary.
• Plan, prepare and disseminate safety related communications to all employees and contractors.
• Plan, coordinate and manage contractors which may include but not limited to review of MSRA, training and competencies, performance evaluation and etc.
• Plan, prepare and submit SHE report.
• Promote and inculcate continuous improvement to the safety work culture within the plant.
• Participate in hazard analysis and risk assessments to identify, evaluate and control all hazards and risks associated with business activities.
• Any other duties as and when required to be done by superior.

Job Requirements

• Bachelor’s degree in Environmental, Health & Safety/ Science/ Chemical Engineering or equivalent.
• At least 5 years’ relevant SHE experience, preferably in the process industries - chemical/ petrochemical/ pharmaceutical etc.
• MOM Registered Workplace Safety & Health Officer.
• Fire Safety Manager will be an added advantages.
• Possess Management of Hazardous Substance certificate.
• Detailed understanding & knowledge on regulatory and other requirements related workplace safety, health & environment.
• Strong technical experience in identifying, evaluating and controlling workplace hazards.
• Able to organize and carry out EHS-related training and group meeting.

Advinia Healthcare are looking for a Quality Manager to cover our Care Homes in the South.

Main Duties & Responsbilities:


Comply with Quality Assurance Framework that ensures that standards of Good Clinical Governance, safety netting and best practice are met.
Perform audits, process information and recommend appropriate actions, highlight the best practice. Audits will include all aspects of patient care such as results, post-operative care, onward referrals, etc.
Perform quality consultations audits at regular interval and report all findings and outcomes.
Peform quality audits in accordance to annual schedule
Promote continous improvment in the quality and safety of patient services
Promote monthly analysis and reporting of quality assurance
Promote an organisation culture that recongises issues of quality, risk and patient safety and adheres to policies and protocols. Champion and raise awareness at all levels.


Candidate Requirements:


Previous strong Home Management experience
Extensive knowlege of residential/nursing home setting
Ability to critically analyse data and solve problems as well as the ability to neogtiate and influence others


For your commitment and hard work, we will offer you:

- Competitive pay rate
- Flexible pay - Wagestream
- Free DBS
- Professional training and ongoing career development

If this role sounds as though it would be of interest then please apply today!

PRI2

Seeking for a QA Senior Manager with great interest in developing their career in a stable and sizable, reputable manufacturing company. 

At VitaGreen Group, quality management is one of the most important processes, ensuring that both raw materials and finished products maintain the highest standards of quality. You will be supervising and managing work allocation of the team members to ensure that the resources are well spent. Moreover, you will be also engaging in Quality Management System Implementation, reviewing process of GMP documents, sampling and testing of various materials. If you’re passionate about furthering your career in a robust and respected manufacturing environment, we’d love to hear.

• A Degree holder in Chemistry, Chinese Medicines, Microbiology, Biochemistry, Pharmacy, Pharmaceutical Studies or Science related disciplines
• Having at least 8 years’ experience in pharmaceutical or FMCG industry, with at least 5 years in a managerial role
• Attentive to details, mature, independent, strong analytical and problem-solving skills, work well in a team
• A good team player and willing to learn to develop yourself
• Particularly interested in growing yourself in a stable manufacturing environment
• Good communicator with other teammates
• Candidates with less work experience will be considered as Quality Assurance Manager

• A career opportunity with the market leader in health product sector.
• Comprehensive health insurance from your first day at work.
• Casual wear everyday to enjoy your work.
• Free and convenient shuttles from various locations.
• Generous leave policies, including paid annual leave, birthday leave, and other special leaves
• Many opportunities to learn and grow together.
• Rapid growth opportunities for strong performers. 
• Attractive staff purchase discount from your first day at work.

And more!!!!

We are looking to recruit an enthusiastic and dynamic person to support the Trust Radiation Assurance Team, through a ‘can do’ approach. We are looking for someone who is comfortable working in a dynamic and fast-moving environment, and who has the skills and temperament to work in a collaborative manner across a wide range of internal services.



The post holder will work as a member of the Group Radiation Assurance team to coordinate and deliver a range of activities at site level and within individual service groups, to ensure compliance with the radiation safety standards. This post holder will work with the Group Radiation Safety Assurance Manager on the Radiation Assurance programme across the hospital sites of the Barts Health Group, working with departments where ionising and non ionising radiation is used for the diagnosis and treatment of disease, screening programmes and research. The programme will ensure consistency of approach across all hospital sites, minimising duplication and promoting best practice.

Based at the St Bartholomew’s site the postholder will work with clinical teams, radiation safety team and governance bodies to provide assurance that there is compliance with regulations governing the use of ionising radiation with respect to patient, staff and public safety. There is a requirement for the postholder to work on other Barts Health hospital sites.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which ourWeCarevalues and behaviours are visible to all and guide us in how we work together.

We strive to live by ourWeCarevalues and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.


This advert closes on Thursday 4 Apr 2024

We are hiring for:

Quality Services Auditor / EMR Auditor

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

The Quality Services Auditor's primary responsibility is to monitor the array of services and supports needed to facilitate timely, accurate, and high quality documentation for person centered plans through RHA's electronic medical records (EMR) system. This position will integrate best practices and procedures, collaborate with operational leaders, and provide strategies to users to ensure program utilization at its fullest potential.

The position would provide remote and onsite support to several of our Sparta, NJ, and North Brunswick, NJ units.

Pay:  $28.00-$32.00

Schedule: Full time Temporary 6-12 month position

Position Requirements:

• Bachelor’s degree preferred
• Preferred background in Social/Human Services, Special Education, or Information Technology working with individuals with disabilities.
• Experience with Therap or other electronic health systems preferred.
• Good written and verbal communication skills with excellent self-discipline and patience.
• Valid drivers’ license
• Ability to travel with specified region required. 

Responsibilities:

• Analyzes the person-centered programs and service notes for accuracy and conciseness.
• Understands the Quality Review process for Clinical staff against state Service definitions.
• Executes local strategies for successful ongoing management of EMR software.
• Provides technical support to staff, as needed.
• Promotes effective communication between Clinical and Business teams to ensure timely authorizations.
• Liaison between corporate Quality Assurance and local staff to conduct periodic audits of service delivery. 
• Working closely with Administrators to maintain communication and provide feedback, standardize procedures, expedite workflow and improve employee performance.
• Participates in committee meetings with QA, IT, Operations and other departments.

Skill requirements:

• Conflict resolution 
• Computer skills 
• Teaching complex, multi-step software
• Decision-making Complex problem-solving 
• Customer Service
• Communication skills 
• Ability to maintain good work attendance.
• Ability to maintain confidentiality. 

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Who are we?

Operations Compliance Advisor (Health and Safety) - Stage

Reporting to the Senior Patient Safety & Improvement Manager, as part of the wider Patient Safety Team, this post is responsible for delivery of the Trust’s Quality Strategy and vision to ensure ‘Excellent Care for all’ through the delivery of safe, effective and high quality services, that ensure the people who use our services, their families, carers and visitors receive a positive experience.

Under the direction of the Senior Patient Safety & Improvement Manager the post holder will be responsible for providing leadership and expertise to support the investigation of incidents and complaints, ensuring the completion of duty of candour, and the identification of areas for improvement/lessons and best practice and the development of improvement plans.

Interview date W/C 25 March 2024

Please note: There will be a short test at interview

Quality Improvement and Investigation Lead - Band 7

Croydon Health Services offers a new and exciting opportunity to join the Patient Safety Team in the role of Quality Improvement and Investigation Lead. This is a pivotal position in our Safety team, supporting clinical teams, to ensure safe and effective care to the people of Croydon, who use our services. This post will lead the investigation function, overseeing a small team, to provide a leadership, investigatory expertise, whilst ensuring quality-led reporting to the Trust's senior management team. This post-holder will be responsible for the identification of lessons learned as a result of effective incident and complaint investigation.

You will need extensive experience in safety incident investigation methodology, ideally in health care but similar experience in environments such as corporate or public sector investigatory roles will be welcome.

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.

These include:
• Croydon University Hospital
• Purley Hospital
• The Sickle Cell and Thalassaemia Centre in Thornton Heath
• Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodside
• A minor injuries unit in New Addington

The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our Vision:

“Excellent integrated care for you and your family, when and where you need it”

Our 5 key ‘Here for you’ promises to the people of Croydon are:

• You feel cared for by helpful and welcoming staff
• You feel in safe hands with highly professional staff
• You feel confident in your treatment from skilled teams of compassionate clinicians
• You feel we value your time with convenient appointments, minimal waiting and care closer to home
• You feel it’s getting better all the time as we continue to improve our services

We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of "Listening into Action" as a new way of working. The approach we are taking to “Listening into Action” is new and different.

The detailed job description and main responsibilities are provided in full int he attached Job Description and Person Specification therefore please review that document for full details


This advert closes on Tuesday 19 Mar 2024

Job Summary

The Director, Quality Management provides strategic oversight, leadership and direction to the Quality function and will be accountable for the CHPS (Cardinal Health Packaging Solutions – repackaging & bulk up) business unit within the Cardinal Health Pharmaceutical Segment.

What Quality Management contributes to Cardinal Health

Quality Management is responsible for developing and implementing quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications to ensure that products and services are reliable, safe and effective.

• Demonstrates knowledge of quality systems and approaches.

• Demonstrates an understanding of the relevant regulations, standards and operating procedures.

• Demonstrates ability to perform investigations / root cause analysis and develop corrective actions.

• Demonstrates an understanding of the requirements and has the ability to perform gap assessments to those requirements.

• Demonstrates an understanding of quality concepts such as: cost of quality, analytical metrics and / or statistics, trending, quality planning, validation, CAPA and problem solving.

• Works cross-functionally and has the ability to interpret the requirements as well as educate and influence others on those requirements.

• Build and foster One Team Quality Culture.

Responsibilities

• Responsible for the release of final product before distribution to the market, including submission (by ensuring preparation of the adequate documentation) of the product.

• As the head of the Quality Team for CHPS, ensure release of the final product in compliance with Good Manufacturing Practices, with the marketing authorization and regulatory requirements.

• Manages deviations related to final product packaging components and/or raw materials disposition (e.g. root cause analysis, CAPA plan identification and follow-up) in a timely manner.

• Ensures CAPAs for which the team is responsible are followed and closed within defined timelines.

• Must be able to approve emergency change controls but understanding the nature of the content including intermediate steps and make the link with the final product and any regulatory requirement.

• Understands release product issue and evaluate their potential impact on product quality and compliance.

• Escalates complex issues to leadership in a timely manner.

• Manages professional employees, frontline supervisors and business support staff while maintaining strong relationships with customers.

• Prioritizes and ensures work is delivered in an efficient way.

• Provides daily problem solving.

• Represents Quality in meetings related to his/her area of responsibility internally and externally.

• Performs other duties as assigned.

Qualifications

• Bachelors and Advanced degree in related field or equivalent work experience, preferred.

• 10+ years’ experience in Biopharma, Pharmaceutical or Medical Device regulated fields.

• At least 7-10 years of relevant work experience with 21 CFR 210, 211 in the FDA regulated industry (Pharmaceutical or Medical Device), ISO and/or DEA regulated environments.

• Experience with equipment qualification, software validation, test method validation, and/or process validation.

• Works well with others and understand how to be successful in a team environment, especially since customer facing.

• Detail oriented, organized, able to multi-task, a self-starter and self-motivated.

• Proficient in Microsoft Word and Microsoft Excel and possesses strong technical writing skills.

What is expected of you and others at this level

• Provides leadership to managers, experienced quality professionals and manage front line supervisors

• Manages an organizational budget

• Develops and implements policies and procedures to achieve organizational goals

• Assists in the development of functional strategy

• Decisions have an extended impact on work processes, outcomes, and customers

• Interacts with internal and/or external leaders, including senior management

• Persuades others into agreement in sensitive situations while maintaining positive relationships

Anticipated salary range: $112,500 - $181,650

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 6/8/2024 *if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Your Future Evolves Here

Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference working in everything from scrubs to jeans.

Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as “Great Places to Work” in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation’s Corporate Equality Index (CEI). This index is the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality.

We recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.

What You’ll Be Doing:

Evolent is looking for an Analyst, Quality Assurance (QA). This position is integral to the Customer Service Organization (CSO) team. This individual will play a critical role in executing Evolent’s mission by ensuring that customer service team members provide quality service in line with our objectives, values, and standards.

The Analyst, Quality Assurance will report directly to the Director, Contact Center Performance and Workforce Management. This position is responsible for conducting audit activities of the Evolent CSO Contact Center. This includes utilizing the evaluation program which analyzes critical performance metrics and behaviors to maintain the high-quality customer experience we offer to our Health Plan partners and their members, providers, and other constituents.

Responsibilities

• The Analyst, Quality Assurance monitors and conducts audits with the aim to measure elements that have the highest impact to the CSO to ensure continued productivity, product knowledge, contact center operations and quality standards are met.
• Analysts are required to meet established performance metrics.
• Provides on-going feedback including formal one-on-one coaching and immediate feedback sessions with customer service agents; conducts collaborative feedback sessions with CSO leadership including Supervisors and Team Leads to reinforce learning and process improvement opportunities.
• Works in partnership with operations leadership in improving performance in the contact center, analyzes and identifies opportunities for improvement from monitoring activities, provides actionable insight for performance improvement, and offers possible solutions.
• Partners with Training and Development regarding training needs of new and/or current Customer Service team members; assists in the training on QA processes, proper call handling and maintaining call standards, requirements, expectations, and processes for contact center operations.
• Conducts calibration sessions with CSO Leadership to further develop and coach team members.
• Collaborates across the performance management team to ensure audits are consistent and accurate across the team.
• Acts as a subject matter expert for areas handled by the contact center.
• Accurately input statistical data into the QA reporting tools and assist with monthly compilation of data for client reports; reports statistical data and analysis on results.
• Collaborate with other QA colleagues to improve the overall effectiveness of the QA process.
• Bilingual QAs: Assist with assessment and evaluation of second language fluency of potential new hires.
• Other duties as assigned.

Qualifications

Required

• 2-4 years of experience with customer service/call center operations within a managed care organization, health plan, or third-party administrator.
• Possess analytical skills and can read and interpret data.
• Ability to problem solve and formulate solutions.
• Flexibility in handling multiple job responsibilities.
• Organize and prioritize time and daily tasks.
• Ability to multi-task and pay close attention to detail.
• Ability to work independently and as a part of a team.
• Ability to coach and mentor.
• Ability to learn and utilize computer software, QA tools/applications and ACD systems to perform job responsibilities.
• Excellent written and oral communication and presentation skills.
• Demonstrates exceptional active listening and communications skills.

Preferred

• Bilingual in Spanish and English.
• 4-6 years of experience with customer service/call center operations within a managed care organization, health plan, or third-party administrator.
• 2-4 years of QA, supervisory or equivalent experience supporting customer service, call center or related departments.

Mandatory Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

​

Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Description

Quality Control Laboratory Technician

• Permanent, full-time position with competitive renumeration and benefits

• Location: Upper Hutt, New Zealand

• Upskill and growth in an area your passionate about, whilst being fully supported and encouraged.

• Join a Trusted Global Leading Animal Health organisation

The primary responsibility of the QC Laboratory Technician is to perform and document tests within the assigned QC Laboratory, monitor assay performance, plan and co-ordinate own workload and contribute to ensuring the smooth running of their area to meet schedules for release of final and intermediate products.

The QC Laboratory Technician sits within the Global Animal Health Manufacturing organization and reports to QC Manager.

What You Will Do

Responsibilities include, however not limited to:

Test antigen and / or vaccine, to required standards, according to set schedules/timelines by:

• Planning, conducting, reporting and interpreting routine laboratory assays in accordance with Standard Operating Procedures (SOPs)

• Ensuring adequate stocks of reagents, test materials and equipment are available to perform tests on time

Accurately record all test data / observations by:

• Documenting all tasks in test records, worksheets or logbooks in accordance with Good Documentation Practice

• Peer reviewing work of other team members on procedures in which they are fully trained

Maintain housekeeping standards by:

• Performing housekeeping tasks in accordance with SOPs and GLP

• Completing regular assigned housekeeping inspections

• Maintaining lab equipment in fully operational state of calibration / validation, including performing routine calibrations

• Referring to, understanding and following applicable Global Quality Policies

Minimise Events / invalid test assays by:

• Monitoring assays for unusual occurrences including preparing and reviewing trends of assay results

• Investigating and reporting on Events

• Notifying supervisor of potential failures, recording faults and rectifying common faults independently

Contribute to the continuous improvement and introduction of new methods in the department by: 

• Implementing assigned CAPA identified in investigations 

• Performing routine test method or equipment validations under direction

• Authoring or technically reviewing SOPs for procedures in which they are fully trained

Be an active member of the QC team by:

• Completing training in assigned area / tasks

• Providing on-the-job training for other members of the QC team

• Supporting other team members initiatives

• Documentation and Reporting Responsibilities

• Develop and maintain documentation in accordance with Company and relevant quality standards

• Produce/assist with SOP development and SOP updates

• Follow global and local procedures to ensure that you are familiar with the required reporting processes and timelines for Events, Adverse Events and Product Quality complaints

What You Must have

• Science degree or equivalent (Chemistry Preferred)

• Experience in a laboratory

• Excellent verbal and written communication skills

• Understanding of GMP/GLP

What You Can Expect

• Work autonomously whilst being supported, encouraged and being part of a trusted Global Leading Animal Health organisation

• Exposure to upskill and develop in your role

• Flexibility and opening doors to other opportunities and skillsets

• Joining a collaborative team of likeminded individuals

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

***TELECOMMUTE: This position will work from home 5 days a week. Eligible for the state of Montana ONLY. Candidate will have to pass a WFH speed test.***

*Out of state applications will not be considered.*

This position is responsible for facilitating clinical quality improvement projects and evaluation of Provider/Provider Group compliance with clinical practice guidelines. This role will consult with Medical Groups, physicians, providers, and other resources to assess, plan, facilitate implement, coordinate, monitor and evaluate options and services required to meet clinical quality improvement project objectives.

JOB REQUIREMENTS:

• Registered Nurse (RN), LPN, LVN, Physician's Assistant OR MSW (Master of Social Work)/LCSW (Licensed Clinical Social Worker) or other BH licensure with current, unrestricted license to practice in the state of operations OR Respiratory Therapist with master’s level or above degree
• Medical specialty certification (Certified Professional in Healthcare Quality (CPHQ) or Diabetic Education) OR Bachelor Degree in medical field such as Nursing, Health Care Administration.
• 3 years clinical practice experience.
• 2 years' experience in health insurance or managed care.
• 2 years quality improvement and/or project management experience.
• Experience conducting presentations for member and/or provider training.
• Current unrestricted  driver’s license.
• Ability to travel including overnight stays.
• Verbal and written communications skills.
• Data analysis experience.
• PC proficiency to include Word, Excel, and PowerPoint.

PREFERRED EXPERIENCE:

• Licenses Nurse with HEDIS experience HIGHLY PREFERRED
• Health plan QI (qualify improvement) HIGHLY PREFERRED
• HEDIS audit experience.
• Familiarity with EMR (electronic medical record) and Inovalon (HEDIS software)

We encourage people of all backgrounds and experiences to apply.

Even if you don’t think you are a perfect fit, apply anyway - you might have qualifications we haven’t even thought of yet.

*Sponsorship will not be provided for this role.*

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

***TELECOMMUTE: This position will work from home 5 days a week. Eligible for the state of Oklahoma ONLY. Candidate will have to pass a WFH speed test.***

*Out of state applications will not be considered.*

This position is responsible for facilitating clinical quality improvement projects and evaluation of Provider/Provider Group compliance with clinical practice guidelines. This role will consult with Medical Groups, physicians, providers, and other resources to assess, plan, facilitate implement, coordinate, monitor and evaluate options and services required to meet clinical quality improvement project objectives.

JOB REQUIREMENTS:

• Registered Nurse (RN), LPN, LVN, Physician's Assistant OR MSW (Master of Social Work)/LCSW (Licensed Clinical Social Worker) or other BH licensure with current, unrestricted license to practice in the state of operations OR Respiratory Therapist with master’s level or above degree
• Medical specialty certification (Certified Professional in Healthcare Quality (CPHQ) or Diabetic Education) OR Bachelor Degree in medical field such as Nursing, Health Care Administration.
• 3 years clinical practice experience.
• 2 years' experience in health insurance or managed care.
• 2 years quality improvement and/or project management experience.
• Experience conducting presentations for member and/or provider training.
• Current unrestricted  driver’s license.
• Ability to travel including overnight stays.
• Verbal and written communications skills.
• Data analysis experience.
• PC proficiency to include Word, Excel, and PowerPoint.

PREFERRED EXPERIENCE:

• Licenses Nurse with HEDIS experience HIGHLY PREFERRED
• Health plan QI (qualify improvement) HIGHLY PREFERRED
• HEDIS audit experience.
• Familiarity with EMR (electronic medical record) and Inovalon (HEDIS software)

We encourage people of all backgrounds and experiences to apply.

Even if you don’t think you are a perfect fit, apply anyway - you might have qualifications we haven’t even thought of yet.

*Sponsorship will not be provided for this role.*

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.