Total 29 Manager front end developer job vacancies in Kuchai Business Park

To assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front Office Manager. To assist the Front Office Manager in personnel development in order to have trained and qualified staff to consistently maintain and increase the Hotel’s service.

• Assist the Front Office Manager in setting up the Front Office training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Office operation.
• Assist the Front Office Manager to select, hire, and train employees to meet the hotel's standard of service.
• To assist Front Office Manager in supervising, organising, directing and coordinating the staff and activities of the Front Office.
• To have Front Office managerial presence felt behind the Reception counter; ensure that Front Office Employees perform their daily duties according to required standards.
• Emphasis will be on the assignment of rooms for all arrivals, and this includes the training of the Guest Relations Executives in this aspect of the job.
• Check and ensure that consistency in the service for guest is maintained from the reservation stages to the final departure.
• To plan and prepare work schedules for Duty Manager and Front Desk personnel.
• Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds on the basis of established procedures.
• Monitor and control guest's credit status to ensure that payment is collectable and received on time. Perform a regular follow up for pending payments to ensure that they are collected.
• To coordinate with security in the investigation of irregularities and undesirable guests.
• Monitor and control the rooms’ situation in connection with reservations, daily occupancy and rooms’ availability to ensure maximum revenue through effective yield management.
• Attend department heads meeting in the absence of the Front Office Manager or other meetings as required.
• Be familiar with all Accounting Standards and Procedures pertaining to rooms revenue and advise staff concerned to adhere to them in daily operations.
• Know all procedures in case of emergency or fire and make sure that staff are periodically trained to face this situation and know their function according to the procedures.
• Participate in the inspection and checking the preparation for VIPs and ensure that they will receive proper treatment as VIP during their stay with the hotel.
• Keep updating with new Standards, Procedures and other information and advise Front Office section heads accordingly.
• Perform other duties related or unrelated to Front Office Department or as assigned by Front Office Manager, or the Management.

Description:

Account management is essential to Flowdesk’s growth. As a Front-Office Account Manager, you are the preferred point of contact between our clients and our trading desk. As part of the Sales team, you are the guarantor of our clients’ trust and the gatekeeper of their needs.

The junior Front-Office Account Manager will work hand in hand with the Head of Sales APAC.

Your main responsibilities would be:

• Provide account management to our existing clients and liaise with the trading desk to address their needs
• Ensure the fluidity of trading operations by liaising with clients to address their demands (e.g.: brokerage requests, rebalancing requests, ...)
• Overall support to the global sales team (including the Singapore desk) to ensure global client coverage
• Close collaboration with the rest of the teams (BD & sales, trading, devs, legal, compliance, ...) to provide the highest level of service to our clients
• Participate in regular client coverage calls and pitch additional solutions from our all-in-one platform
• Support data and reporting requests

Requirements:

• 1 to 2 years in operations in financial services or in a client facing seat (account management, relationship management), or in cryptocurrency markets
• Genuine interest for cryptocurrency markets
• Team player but autonomous, curious and eager to learn
• Ability to communicate internally and externally, work under pressure, organise and prioritise tasks
• Strong written and verbal skills, fluent in English is mandatory
• Strong people skills and ability to multitask

Benefits:

Responsibilities:

• Oversee Front Office Operations efficiently and with profitability, which includes overseeing Front Office, Guest Relations, Telecommunications, Business centre and Concierge
• Maximize room revenue and occupancy by effectively controlling rates and availability (on the day of arrival)
• Controls any rebates/allowances issued through the departments
• Controls manpower planning for the departments
• Help and support the Director of Rooms, and Executive Housekeeper with the FLHSSE audit
• Handle all guest complaints and comments relating to the department tactfully
• Initiates, implements and monitors processes and procedures to ensure consistently high standards
• Controls and optimizes departments profit maximizing revenue and minimizing costs
• Strengthens our brand to establish a solid foundation to grow our business and acquire new customers
• Ensures up to date knowledge of areas through “hands on” involvement; regularly assisting in undertaking duties to maintain high standards

Why explore

• An opportunity to work on shaping and delivering the key strategic priorities for one of the world’s largest companies in new and exciting areas
• Engage and influence senior leaders and make a meaningful difference in people’s lives today and into the future
• To invest in a diverse long-term career
• Be recognized for your contribution, thinking, and hard work, and go home knowing you’ve helped the world to progress.
• Based in Singapore, a global commercial hub for Rio Tinto

About the role
We are looking for a Manager - Front Office to provide functional expertise & oversee management of financial risk management, surplus cash investments, and intercompany funding through execution of trades and other supporting activities. This role is also expected to be the Commercial Treasury’s center of expertise for group-wide projects and initiatives.

Reporting to the Director - Front Office, you will be handling:

Operational Excellence

• Provide expertise for execution of financial products (FX, interest rates, investments).
• Manage the Group’s daily foreign exchange requirements.
• Responsible for investing in the Group’s surplus cash in line with the Group investment strategy and risk framework.
• Manage and ensure adherence to financial counterparty exposures.
• Manage intercompany loans and structures.
• Manage and ensure adherence to a system of policies and procedures that impose an adequate level of control over Treasury Markets activities.
• Evaluate and recommend banking products, services, and platforms as appropriate.

Advisory and Analytical

• Commercial Treasury secondary point of contact and center of expertise for group-wide projects/initiatives (e.g. M&A, divestments, corporate debt, etc.)
• Serve as the primary contact to assist business units in matters relating to investments and financial risk management then develop solutions to such requirements.
• Provide proposals and drive strategy to business units about the management of financial risks (foreign exchange, interest rates, investment risk).
• Lead, recommend, and implement improvements to Group investment strategy and risk frameworks.
• Lead, develop, and implement financial risk management strategies for the Group, and business units.
• Keep abreast with Financial Market events, regulatory changes, market product developments, and pricing.
• Anticipates market and/or regulatory changes and strategies and implements improvements to existing processes; provides market intelligence and the insights needed to anticipate competitor actions with our client’s impact.

About you

To be successfully considered for this role, you will have:

• Bachelor’s Degree in finance, accounting, CFA, CPA, MBA, or certified Treasury Professional preferred.
• At least 10 years of experience in multinational corporate treasury.
• Proven leadership skills in previous roles leading global teams in treasury operations, treasury markets, cash, and treasury risk management.
• Demonstrates expertise and knowledge of treasury, capital and money markets, finance, and debt & risk management.

POSITION SUMMARY

• Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
• Set up accurate accounts for each guest according to their requirements.
• Be well versed and provide information on Marriott International's loyalty program - Marriott Bonvoy
• Ensure rates match market codes, document exceptions.
• Secure payment prior to issuing room key, verify/adjust billing.
• Compile and review daily reports/logs/contingency lists.
• Complete cashier and closing reports.
• Supply guests with directions and property information.
• Accommodate guest requests, contacting appropriate staff if necessary.
• Follow up to ensure requests have been met.
• Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts.
• Manage emergency situations
• Count and secure cashier float at beginning and end of shift.
• Obtain manual authorizations and follow all Accounting procedures.
• Notify Loss Prevention/Security of any guest reports of theft.

Responsibilities

• Assist the Front Office Manager in supervising and controlling the Front Desk operations and carry out all guest service duties
• Ensure there is sufficient stock of Front Desk supplies on a weekly basis
• Help in Room Controlling and assigning of rooms for day arrival as per guest preferences
• Coordinate with Housekeeping to ensure rooms block are clean for groups check-in
• Perform duties of Hotel Ambassadors whenever needed such as assisting in checking in and out
• Be able to conduct daily briefings and/or training when needed to Hotel Ambassadors
• Be aware of all VIP arrivals and departures, especially corporate guests
• To undertake any other reasonable assignment by the Front Office Manager, as and when required

Requirements

• Minimum of 2 years of experience as a Guest Service Agent with good knowledge of Opera system
• Min GCE ‘O’ or ‘N’ level and some supervisory skills.
• High level of flexibility and adaptability
• Basic English language proficiency
• Able to work on rotating shifts, weekends and Public Holidays

*We regret to inform you only shortlisted candidates will be notified

Job Description

• Perform troubleshooting of interworking issues associated to Cisco / Meraki / checkpoint / Fortinet network elements
• Independently planning, deploy, integrate & migrate Cloud Native, Cloud Infrastructure.
• Coordinate investigations and technical solutions, as required, across multiple technologies working with internal teams.
• Meeting with customer regarding planning or optimization of their Infrastructure.
• Establish a "Trusted Advisor" relationship with customers
• Address end user issues on priority related to their desktops / laptops / wireless access points / etc
• Handle any IMAC issues at client location
• Address any networking issues on priority which may affect the Manufacturing function of the customer.
• Generate standard project documentation including High Level Design, detailed low-level design, detailed implementation plan, and detailed test plan for highly complex networks.
• Generate network device configurations from Low Level Design templates for highly complex networks.
• Support pre-sales activity for highly complex networks including scoping the level of effort, making service proposal presentations
• Plan and execute highly complex Container, Cloud Network, IMS and End user Upgrade and Migration activity
• Lead design workshops/sharing knowledge with the team
• Proactive Service & Support including device bug scrubs, migration strategy planning and new feature introduction
• Assist customer with deployment and strategy of highly complex tools and related Network Management Systems
• Understand existing customer network topology and limitation

Requirements

• Willingness to learn and become engaged in the other domains
• Ability to work effectively in critical situations and exercise independent judgement
• Customer Focused and Team Player mindset
• At least one of the Cloud Native and Cloud certifications: Docker, Kubernetes, OpenStack, VMware, AWS, Azure
• Expert level experience in Cisco / Meraki / checkpoint / Fortinet network elements.
• Experience in different Network troubleshooting and automation tools
• Well versed with AMURAA® digital platform is a key requirement.
• Mandatory certifications : CCNA, CCNP,
• Any other certifications from CCIE, CCSA, CCSE, JNCIA, JNCIP, CEH will be a plus.

Interested applicants can apply here or email to careersg@yash.com

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Minimum Diploma or higher
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Description & Requirements

Provide support and assistance to the Front Office Manager in managing front office operations from maintaining cash control to delivery of guests service standards on a daily basis.

• Attend to guests’ enquiries, requests, complaints and compliments;
• Supervise reception staff to ensure optimum occupancy and average room rate for maximizing revenue;
• Monitor Front Office staff to ensure guests receive warm attention and personal recognition at all times;
• Ensure front line staff display high degree of professionalism, integrity and well-groomed at all times when on duty;
• Ensure good service delivery and quality services to our guests;
• Record the details of events in Duty Manager Log Book and to take necessary actions;
• Make improvements to the overall operations with an emphasis to increase guest satisfaction, revenues as well as reducing costs;
• Monitor departmental costs to ensure performance against budget;
• Ensure proper staff training and standard operating procedures are in place;
• Communicate and coordinate with other operating department to ensure smooth delivery of a suite of services to our guests;
• Respond efficiently to any hotel emergency or safety situation, as well as ensure the proper control and instructions of emergency procedures are adhered to;

The Duty Manager ensures the smooth day-to-day operations of the Hotel to create memorable hotel experiences for our guests. The Duty Manager solicits feedback from Guests and addresses product and service issues, which encompasses all operational aspects of the hotel and looks after the well-being of our guests. They have 360 environmental awareness, the ability to plan and execute tasks, excellent communication skills, are proactive and resourceful, and are able to work with minimal supervision.

Responsibilites:

• Engage with guests in order to personalise their experience
• Proactively manage the hotel operation in order to prevent product and service shortfalls
• Manage service recovery efficiently and effectively in order to create the opportunity to regain the guest’s trust and belief in us.
• Gather, collate and communicate all relevant information regarding hotel operations, guest incidents and service recovery follow-ups with hotel management
• Ensure that all in-house guest feedback is responded to by way of personal call, meeting or email to address guest issues before departure
• Documentation of hotel risk management reports where appropriate with in-depth in investigation and process recommendations for future prevention and improvement
• Ensure all operational equipment is in full working order; request repairs and maintenance as required in a timely manner
• Continuously monitor, study and evaluate operations, policy and procedures of the hotel and propose necessary improvements to relevant departments in a timely manner
• Develop and maintain close business contact with house and city guest to provide memorable experiences wherever possible
• Ensure all Front Office Associates are groomed in accordance to hotel standard.
• Identify training needs and make appropriate suggestions to improve service
• Overall in-charge of the hotel during the midnight shift in the absence of the senior management and ensure necessary reports are generated during night shift and distributed according to Night Shift Check-list
• Report all unsafe environmental conditions or equipment in the hotel that present a health & safety risk to the Security Duty Manager to ensure guest and associates’ safety.
• Ensure the safety of guests by preventing and responding to emergencies.

Talent Profile:

• Preferred 5 years hotel experience in similar size/level hotel with at least 2 years in a supervisory role
• Demonstrated commitment to teamwork
• Demonstrated ability to plan and manage time
• Excellent English communication skills – spoken, listening and written
• Positive mindset and Pro-active
• Ability to interpret body language and anticipate guest needs
• Ability to lead by example & inspire others
• Ability to work independently

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We act as architects of digital change, helping our clients create innovative and effective solutions. Our teams are always client-focused and multi-disciplinary with a focus on digital problem solving. This is an exceptionally diverse role where you have the chance to make a real contribution to our business.

The opportunity

We are hiring developers to join us. We are most interested in individuals who wish to work across both account management and producers’ roles.

Your Key Responsibilities

• Develop and support solutions and code for various projects
• Contribute to the delivery of Service Level Agreement obligations
• Ensure that client’s website is updated and functioning
• Responsible to test and validate work produced and be able to highlight risk before delivery
• Responsible for technical change and release management activities which includes environment deployment and rollback
• Investigate, analyze and resolve issues which impact client’s websites
• Make recommendations on right-sizing, security, availability and performance
• Responsible for technical documentation and services to local and international clients
• Responsible for responding and resolving application and infrastructure issues within SLA
• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Skills and attributes for success

• Knowledge of web technologies and content management systems
• Attentive to details and willingness to learn
• Organized and meticulous
• Customer-oriented and ability to work within team effectively

To qualify for the role you must have

• Bachelor’s Degree in any of these IT related disciplines: Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies)
• At least 5 years of working experience as a developer
• Knowledge of or Experience in .Net Frameworks / C# / ASP.NET / MVC
• Experience in web and networking concepts
• Knowledge of Javacript/JQuery
• Excellent communication skills, with a flair of reaching out to people of all levels

Ideally, you’ll also have

• Experience in CMS development with Sitecore/Sitefinity/Kentico or related
• Understanding of CI/CD activities
• Experience in cloud hosting and architecture

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Responsible for the efficient and effective operations of the Front Office operations, including Reception, Telephone, Concierge & Bell Service, Executive Club.
• Coordinates with Reservations, Engineering and Housekeeping in a full house situation and makes all necessary arrangements to handle overbooking and pledge relocations.
• Coordinates and monitors major group movements and making such action plans covers all areas of operations.
• Work closely with other departments, management, and Front Office Manager in resolving any major issues faced during operations and ensure compliance with the current policies, standards, and procedures.
• Make decision regarding operational issues in the absence of the Front Office Manager / Director of Operations.
• Recruits, interviews, and hires staff
• Plan and prepare work schedules for the Front Desk team.
• Ensure Staff performances are being monitored and they are working within the policy and procedure set by the management.
• Conducts and attends relevant meetings regularly.
• Controls expenses to achieve maximum profitability without compromising on guest services and standards.
• Handles all guest correspondence and feedback to ensure follow-up and prompt replies.
• Ensure all issues and concerns regarding DM’s Log Entry are closed with thorough follow up actions.
• To monitor, make amendments and implement Front Office operations procedures.
• To plan, organize and conduct staff training programme
• To monitor and follow up on high balance reports to ensure bad debts are minimized.
• Responsible in scheduling, equipment maintenance, supply requisition and daily reports
• To perform any other duties that may be assigned by the Management.

GenAI Developer(Multiple headcounts!)

6 to 12 months contract (extendable)

Your new role

· Design and develop GenAI applications using LLMs for specific use cases, focusing on efficiency and effectiveness.

· Integrate insights from human cognitive processes, such as decision-making and emotional responses, into AI application development.

· Collaborate with teams to identify use cases for GenAI applications.

· Optimize the performance and user engagement of LLMs.

· Stay abreast of latest developments in GenAI, LLMs, cognitive science, and psychology.

· Test and refine applications based on user feedback and cognitive principles.

What you need

· Bachelor’s or Master’s degree in Computer Science, AI, Cognitive Science, Psychology, or related fields.

· Proven experience in GenAI development, particularly with LLMs.

· Familiarity with cognitive science or psychology in decision-making and emotional response contexts.

· Previous experience working on the design of LLMs, LangChain, and open-source solutions such as Falcon and Llama.

· Demonstrated ability in developing innovative AI solutions and contributing to open-source projects.

What you'll get in return
This is an exciting opportunity to join a global company. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email denise.lee@hays.com.sg for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Reporting to the Director of Rooms, our Full Time Front Office Manager for Pullman Sydney Olympic park is responsible managing Front Office operations including guest arrival and departure, room inventory and availability, guest service standards and initiatives, loyalty recruitment, and room profitability.

Job Description

• Perform troubleshooting of interworking issues associated to Cisco / Meraki / checkpoint / Fortinet network elements
• Independently planning, deploy, integrate & migrate Cloud Native, Cloud Infrastructure.
• Coordinate investigations and technical solutions, as required, across multiple technologies working with internal teams.
• Meeting with customer regarding planning or optimization of their Infrastructure.
• Establish a "Trusted Advisor" relationship with customers
• Address end user issues on priority related to their desktops / laptops / wireless access points / etc
• Handle any IMAC issues at client location
• Address any networking issues on priority which may affect the Manufacturing function of the customer.
• Generate standard project documentation including High Level Design, detailed low-level design, detailed implementation plan, and detailed test plan for highly complex networks.
• Generate network device configurations from Low Level Design templates for highly complex networks.
• Support pre-sales activity for highly complex networks including scoping the level of effort, making service proposal presentations
• Plan and execute highly complex Container, Cloud Network, IMS and End user Upgrade and Migration activity
• Lead design workshops/sharing knowledge with the team
• Proactive Service & Support including device bug scrubs, migration strategy planning and new feature introduction
• Assist customer with deployment and strategy of highly complex tools and related Network Management Systems
• Understand existing customer network topology and limitation

Requirements

• Willingness to learn and become engaged in the other domains
• Ability to work effectively in critical situations and exercise independent judgement
• Customer Focused and Team Player mindset
• At least one of the Cloud Native and Cloud certifications: Docker, Kubernetes, OpenStack, VMware, AWS, Azure
• Expert level experience in Cisco / Meraki / checkpoint / Fortinet network elements.
• Experience in different Network troubleshooting and automation tools
• Mandatory certifications : CCNA, CCNP,
• Any other certifications from CCIE, CCSA, CCSE, JNCIA, JNCIP, CEH will be a plus.

Interested applicants can apply here or email to careersg@yash.com