Total 529 front end developer job vacancies in Customer Service category in Malaysia

• Ensure quality and appropriateness of customer service provided.
• To maintain Front Office log book and shift reports.
• Respond to inquiries and resolve problems in an effective manner.
• Ensure all guests receive a swift, smooth, professional and friendly check in and check out
• Ensure quality in all aspects of the job.
• Maintain record of all banquet and any other functions in the hotel.
• Liaise with other departments for the resolution of day-to-day administrative and operational issues.
• Carry out other duties which naturally fall within the reasonable expectations of the post.

About Us G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey. On the edge of the National Park you will find the beautiful Discovery Parks Cradle Mountain. Around an hours drive from the nearest town this property is surrounded by bush, lake and wildlife. Guest accommodation includes new deluxe cabins, superior and standard with backpackers rooms also available making this large property a great destination year round. The Role We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to: Providing a high standard of customer service Processing guest check-ins and outs Accurately using the park booking system to make reservations and manage accounts Coordinate with the Housekeeping team to track readiness of accommodation…

Click here to view more detail / apply for Front Office Receptionist - Cradle Mountain

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Interested applicants can email your CV to supreme.evelynnchua@gmail.com or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

1. JOB DESCRIPTION

Job Title

Front Desk Hotel Reception

Occupation

HOTEL RECEPTIONIST

Job Description & Requirements

Ibis Styles MacPherson- An International Brand hotel under Accor hotels.

Job Description & Requirements

• Handle operations of front line duties at front desk.
• Multitasking in guest services for room deliveries.
• Responsible for the daily cashiering and to ensure a consistently high standard of guest service.
• Responsible for Information desk activities (including guest queries, information, mail and messages.
• Identify the person to whom he/she is speaking, the subject of the request and direct the guest accordingly.
• Friendly person with the passion for guest services.
• Training provided and career opportunities in hotel industry.

Requirements

• A positive attitude and ambitious
• Willing to learn new things
• Strong time management
• Well-disciplined and can work independently
• Friendly and great guest relations skills
• Great personality – bubbly and enthusiastic
• Friendly person and a strong team player
• Great personality & happy person
• Detailed person with a commitment to the Job
• Reliable and Punctual - willing to work different shifts - mornings and afternoon shifts available
• This role requires shift & weekend work schedule.

Interested candidates, please send your CV to Sandra.soh@accor.com

Purpose of Position

Supporting traders of Thermal Coal in trade related matters, in accordance with the company’s operation policy and within approved trading limits. This is a great opportunity for someone interested to understand the physical trading of Thermal Coal in detail, working within the global Thermal Coal team and alongside the traders directly. Candidate will be reporting to GM, Head of Thermal Coal Trading.

Responsibilities

1 Pre-trade activities support (40%)

• Perform on-boarding due diligence process on counterparties in accordance with RtMI’s company policies and guidelines.

• Support external/internal stakeholders’ engagement in preparing trading contracts with the support from traders and in-house legal department.

2 Trade and post trades activities (50%)

• Responsible for assigned trading / operations and seek necessary approvals in accordance with RtMI’s company policies and guidelines.

• Monitor and follow up on physical commercial contract status with counterparties to ensure successful contract delivery.

• Monitor and take necessary initiative to implement or ensure appropriate controls on commercial/ credit risks/ market risks are in place.

• Ensure timely reporting of trade recap/contract memo to middle office and accuracy in the entries of trade data into in-house trading system, collaborating closely with middle office to resolve any discrepancies.

• Collaborate with and assist operations team on the execution of contracts on day-to-day shipping matters (including Letter of Credit, Original Bill of Laden, etc.) related to the trades seeking clarification from Credit, Legal, or any other internal stakeholders as necessary.

• Manage external/internal stakeholder engagements and resolve customer complaints (if required).

• Preparation of reports in Japanese for communication and routine updates to MC Tokyo.

• Liaison with the Japan team for market intelligence in Japanese and provide translation to English for understanding of local team members.

3 Others (10%)

• Support with ad-hoc requests from support function teams and provide trade related data or information.

• Take initiative in supporting the colleagues outside of assigned responsibilities to enhance the total value/trading portfolio of the global Thermal Coal team.

• Contribute to ad-hoc projects or trading system changes/upgrades with middle office colleagues.

• Create reports as required by Global Head/Head of Trading. Perform other related duties as required.

EXPERIENCE

• Degree in Business, International trade, or other relevant fields.

• Min. 2-3 years of relevant experience in trading companies and familiar with physical trading of bulk commodity (coal, bauxite, nickel, copper, iron ore).

• Business level Japanese proficiency required due to communication and preparation of documents in Japanese.

KNOWLEDGE, SKILLS, AND ABILITIES

• Basic commodity trading knowledge.

• Business operations (such as flow of international trading, Letter of Credit, Security Trade Control, Internal Control).

• Understanding of the economic, cultural, and political environment that the company may face in the relevant markets.

• Business level proficiency for both written and verbal communication.

• Any other language skills at business proficiency besides English would be a plus due to markets handled.

• Freight exposure and knowledge of handling Bill of Laden, Letter of Credit, etc.

• Good financial acumen and balanced commercial mindset.

• Strict adherence to compliance.

• Excellent PC skills – advanced knowledge of Microsoft Office as well as trading systems, and willingness to learn new systems.

• Able to work under high pressure, remain calm and methodical.

• Able to prioritize workload.

• Meticulous and pay high level of attention to accuracy and details.

• Have initiative and the ability to work with little or no supervision.

• Possess cultural awareness and sensitivity and be flexible to changes.

PERSONAL ATTRIBUTES

• Team player with excellent communication skills.

• Honest, trustworthy, and respectful.

• Ambitious, driven, and responsible.

• Possess excellent interpersonal skills and positive mindset.

• Possess cultural awareness with a high sense of business ethics (attention to keeping confidentiality).

• Flexible and adaptable to changes.

• Able to prioritize work to and manage stress under fast-paced scenario.

• Meticulous and keen eye for details.

Conveniently located in the Heart of the Sydney CBD and newly rebranded Novotel Sydney City Centre are looking for a Front Office Team Leader. This would be a great opportunity for an experienced Guest Service Agent looking to take on the next step in Front Office. 

What will you be doing?

• Deliver service excellence, from check in to check out and everywhere in between
• Often be the first point of contact for guests and visitors
• Take the lead and guide the front office’s day-to-day operations with expertise
• Complete a wide variety of hotel tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations in the restaurant, delivering food and maintaining guest accounts
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times 
• Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program   

Job Description:

• You will provide accurate and timely processing of bills and charges, deposit, as well as financial counseling
  Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to angelapoh@recruitexpress.com.sg

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Highlights

• Attractive Medical & Dental Benefits
• Friendly Working Environment
• Uniform provided with Laundry Allowance
• AWS & Variable Bonus
• Opportunities for career progression

Job Description

The Customer Service Representative will:

· Maintain a friendly, neat, pleasant and professional image to guests

· Welcome and greets guests (by name if known) always in a warm and professional manner according to hotel standard.

· Perform check-in and check-out for hotel guests, room assignments according to guest preferences in an accurate, professional and efficient manner to create an unforgettable stay experience.

· Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests

· Handle cashier duties in accordance to hotel Policy & Procedures

· Perform night audit function including date roll procedures and reconciliation of cashiering transactions

· To be kept informed of all functions, events, and promotions going on in the hotel and citywide.

· Address all residents’ concerns or complaints with the utmost urgency. Handle all residents’ queries and questions and avoid referring to other persons or departments unless otherwise necessary.

· Maintain the cleanliness and neatness of all work-related areas

· Work at different shifts that may be assigned based on operational necessities.

· Maintain confidentiality of guest and proprietary information

And the rest of the time, Customer Service Representative will

· Perform other duties and functions as may be assigned by the Duty Manager from time to time.

· Participate in any Front Office initiatives and projects.

· Perform any ad-hoc duties assigned.

· Requires to perform shift work and night shift.

KEY QUALIFICATIONS

· Minimum 'N' Levels or higher

· Qualifications in Hospitality Management from a recognized institution is an added advantage

· Minimum 1 to 2 years of relevant experience in front office preferred

· Good command of English is required; Additional language is an asset

· Ability to remain calm and courteous in demanding situations

· Capacity to read situations, understand environments and respond accordingly

· Someone who is a good team player, honest ,details oriented and good interpersonal

· Able to commit shift work and night shift.

Workingg Time : Mon-Fri 10am-7pm, Sat 10am-6pm

Rest 6 days per month, alt Sat

Location near MRT

• Respond to customer messages, answer phone calls, and arrange appointments
• Must have beauty salon front desk experience or customer service experience
• Able to communicate in both Chinese and English with clients

About Us G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey. Discovery Parks Kununurra is a large 10 acre park located on the river bank. Fully equipped cabins and powered sites are on offer with a lovely swimming pool for guests to cool off in after a busy day exploring this stunning region. The Role We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to: Providing a high standard of customer service Processing guest check-ins and outs Accurately using the park booking system to make reservations and manage accounts Coordinate with the Housekeeping team to track readiness of accommodation Supply guests information regarding property and local areas of interest Completing the day-to-day office…

Click here to view more detail / apply for Front Office Receptionist - Kununurra

• Basic $2000 to $3000 + Bonuses
• Working location: Central (walking distance from MRT)
• Working hours: NORMAL WORKING HOURS
• TRAINING PROVIDED

Job Responsibilities:

• Responsible to assist members with processing enrolment, orders, and some cashier duties
• Data entry and filling
• Handling of email and phone call enquiries
• Assist customer with their fitting and product information (Training will be provided)
• Collaborate with colleagues from other departments to achieve business objectives
• Other ad-hoc duties as assigned

Requirements:

• Able to read Traditional Chinese – as to liaise with relevant counterparts

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

We’re looking for a Front Office Receptionist with a twist at Adina Apartment Hotel Melbourne.    For starters, you’ll love putting others first and you’re smiling when they are – you’re the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal.    A magnet for happiness, you hold the secrets to a whole city; the kind of places and experiences others shrug off as urban myth.   What you don’t know, you’ll find out to unlock unrivalled staycations. Plus, you’ll add your own unique mix of passion, drive, organisation and flex to everything you do (and make it all look effortless).   Like us, you always go the extra mile to make guests feel at home. So do we. It’s the reason our guests book, repeat book and love us – and it’s why we want you on our team.   Make no mistake, we’re looking…

Click here to view more detail / apply for Front Office Receptionist

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Ang Mo Kio), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Ang Mo Kio

Please submit resumes to marcgoh@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to marcgoh@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

• Position : Front Desk Executive / Customer Service – Up top $2,800 Basic – Tiong Bahru
• Location : Tiong Bahru
• Working hours : 6 Days Work Week - 3 rotating shifts (7AM-3PM, 3 PM -11 PM, 11 PM -7AM) or Permanent Night Shift (11PM-7AM)
• Salary (commensurate with experience) : Up to $2,800 Basic + Meal Allowance + AWS + Performance Bonus + 10 Days Annual Leave (1st Year)
• Duration : Perm
• Industry : Hotel

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Handles the day-to-day operation of Front Office department.
• Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.
• Any other ad-hoc duties as assigned

Requirements:

• Willing to work weekends & Public Holidays and either 3 rotating shifts or permanent night shift
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• No experience required!

Email to: jeslyn@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684