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Data Science & AI Director
Location: West
Working Hours: Monday - Thursday (8.30AM - 6.00PM), Friday (8.30AM - 5.30PM)
This incumbent is responsible to lead in the research & development, strategy, architecting, planning and delivery of data science capabilities (e.g. Artificial Intelligence Engineering, Data Engineering, Cognitive Computing and Decision Science), to transform and support the organisation’s overall sense making capabilities.
Responsibilities:
(1) Support the organisation’s transformation into a data-driven organisation by charting the strategic directions to design, develop and deliver Data and Analytics capabilities that includes:
(2) Ensure timely delivery and implementation of the enterprise data and sense making projects that include data architectures (ingestion, storage, acquisition, validation), data exchanges, big data analytics platforms, user data and analytics systems.
(3) Lead strategic discussions with senior management and key stakeholders to ensure successful delivery of projects and capabilities.
(4) Act as the organisation’s Chief Data Officer and drive the following initiatives:
(5) Work with users to identify appropriate Data Science solutions to better users’ current outcomes, bring new or additional value to their operations, and/or create new/transformative capabilities for the users, such as:
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Job Family:
Data Science Consulting
Travel Required:
Clearance Required:
What You Will Do:
What You Will Need:
What Would Be Nice To Have:
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
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The Role Responsibilities
Strategy
· In Standard Chartered Bank’s Corporate, Commercial & Institutional Banking (CCIB), we aim to be digital-first and data-driven, delivering enhanced client experiences, driving new wallet share and realizing untapped client value and market opportunities.
· Part of CCIB’s Digital Channels & Data Analytics (DCDA), we are building a complete end to end, digital first client journey from onboarding, transacting to servicing and reporting. We are passionate about developing and delivering Best in Class digital client experience, delivered through consistent, well designed, contextual user journeys across web, desktop and mobile.
· Data is the foundation of Digital. Strong integration of the digital channels & platform strategy with data-driven insights will deliver our ambition on providing best-in-class digital client experience, as well as align the delivery of data-driven insights to both our people-led capabilities (Frontline RMs, Sales) and our digital platform capability via in-app notifications & nudges.
· As the Chief Product Owner for Data Solutions, you are responsible for the product strategy and roadmap for a portfolio of CCIB data solutions & analytics capabilities. You will be tasked in executing on the vision and roadmap through disciplined product development, ensuring delivery, collaboration, and alignment with CCIB business partners, as well as developing a high performing team.
Business
· Develop the strategic direction and roadmap for a portfolio of CCIB data solutions products that maximizes client and business value from data-driven insights, in alignment with the Business Strategy and investment appetite for new strategic business opportunities
· Enable clients to leverage data driven insights to make decisions and rapidly respond and take action.
· Leverage data analytics to address internal business problems across Client Coverage, Transaction Banking and Financial Markets with the goal of maximizing growth and a sustainable P&L.
· Partner with the DCDA Digital Platform team to leverage data as a foundation for best-in-class digital workflow solutions that supports client journeys - from client onboarding, to transacting, to servicing.
· Deliver data-driven insights through our web and mobile channels that create high client engagement, provide value to the business, and contribute to incremental revenue.
· Support the bank’s digital agenda and ensure commercialization and adoption of digital channels and data solutions across CCIB and CPBB.
· Push the boundaries by bringing new ideas that will take the Bank’s digital and capabilities to a new generation of Treasurers, CFOs and Institutional Clients
· Be a culture carrier of the digital agenda and support customers and colleagues in this digital transition.
· Drive innovation and be at the forefront of technology developments, with the aim of making CCIB a leading digital wholesale bank.
· Build capability of the team aligned to the targeted business strategy. You will work with talented team members across DCDA, Transaction Banking, Financial Markets, Client Coverage, CPBB, Technology and Operations to develop data solutions products, all the way from conceptual stage to launch and commercialization.
· Drive best practices in the DCDA product and technology teams to adopt scaled agile delivery to drive outcome-based KPIs and a relentless focus on customer experience.
· Build out a strong team that builds data products that solve real customer problems, in ways that customers love and that work for our business.
· Drive the strategy to streamline processes and controls, enhance productivity, reduce risk and improve speed-to-market of product delivery.
Processes
· Accountable for ensuring appropriate frameworks and operational infrastructures are in place to enable the business processes to be efficient and compliant with internal policies, procedures, codes and applicable external laws and regulations.
· Ensure tight collaboration with Risk and Control, Compliance, Security and other areas to prevent any issues related to the digital channel access by external and internal clients. Accountable for working with the Group functions to ensure appropriate adherence to principles and policies to protect the bank and its clients.
· The individual plays an essential role to embed Agile development and Human Centered Design practices
· Establish processes which are aligned with the business and operational requirements and in line with the relevant product management responsibility and accountability within the executive teams
People & Talent
· Lead through example and build the appropriate culture and values. Set appropriate tone and expectations amongst colleagues and work in collaboration with risk and control partners.
· Lead with a culture of collaboration, especially with the business lines as internal customers and with a view to increasing ultimate customer satisfaction and NPS.
· Ensure active communication of vision, priorities and progress to the business to foster engagement, awareness and motivation.
· Coach and uplift the team leads to ensure talent development and the ability to operate and excel in an ever-changing professional environment
· Drive a high-performance culture in the team and build a strong talent pipeline
· Lead talent management activity including identifying key talent, growth, upskilling and mobility opportunities.
· Ensure succession planning is in place for critical roles.
Risk Management
· Adherence to all Group Policies and relevant legislation covering credit, operational, reputational risk among others across all asset classes and associated post-trade processes
· Commitment and adherence to Group Code of Conduct
· Ensure product development aligns to internal governance frameworks that sets out the requirements for the design, implementation, and maintenance of data solutions.
· Where material changes are made to existing data solutions, ensure compliance to process change impact assessment and technology change impact assessments are completed.
Governance
· Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight, and controls in the business and, if necessary, oversee changes in these areas
· Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
· Willingness to ‘speak up’ in the event of any realized or perceived breach of group conduct rules or laws by colleagues
· Willingness to work with any local regulators in an open and cooperative manner.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles, Fair Outcomes for Clients
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· DCDA Management Team
· Client Coverage
· Transaction Banking
· Financial Markets
· Technology (CIO)
· Operations (COO)
· Finance (CFO)
· Consumer, Private & Business Banking (CPBB)
Our Ideal Candidate
· Keep abreast of and leverage emerging technologies (such as use of Machine Learning), statistical and automation tools (e.g., Python, Tableau, PowerBI) to perform effective descriptive and diagnostic analytics
· 15 + years’ of experience with a proven track record of success in data product management and development, preferably in the area of Corporate and Institutional Banking
· Skills Proven track record in leading and implementing digitalization and/or transformation initiatives in Corporate and Institutional Banking driving adoption of digital and data solutions and increasing share of revenue and/or realising cost efficiencies by leveraging digital and data capabilities.
· An experienced people leader with an ability to build a strong team, encouraging team members to drive personal career development, including strengthening skills through relevant training, learning and development activities.
· Good understanding of the product development lifecycle using Agile Methodology and relevant prior experience in drafting vision statements, epics and user stories, use case documents, solution papers, business workflow documents and high-level functional flows.
· Deep understanding of the corporate banking domain with exposure to various products & business lines across Coverage Banking, Transaction Banking and Financial Markets, as well as experience in working with cross-functional teams in the wholesale bank,
· Proven track record in developing data solutions for the corporate bank at scale – across countries, regions, products & business units.
· A skilled negotiator with an ability to work across all organization levels
· High integrity and personal drive, with a passion for product, technology and services transformation
Role Specific Technical Competencies
· Highly experienced in stakeholder management and working closely with global senior leaders, including business product heads, COOs and CIOs
· Effective and positive written and verbal communications especially when acting as a liaison between departments, internal employees/subordinates and clients.
· Ability to create and deliver effective oral and written presentations/proposals up to a senior level of management.
· Comprehensive solution-oriented thinker when dealing with clients, team members, internal functional departments and upper management.
· Ability to effectively manage and motivate matrix resources to attain organizational goals and influence without direct authority
· Strong project management skills including planning, documenting, communicating and delivering the end result on-time
· Experience in a position of broad collaboration, influence and communication in a large organization.
· Excellent teamwork skills preferably with experience of working in teams spread across functions and geographies
· Sense of ownership and pride in your performance and its impact on the program’s success
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
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Job Family:
Data Science Consulting
Travel Required:
Clearance Required:
What You Will Do:
What You Will Need:
#LI-RE1
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
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Position Overview:
We are seeking a highly skilled and experienced Lead Data Engineer to join the bank, with a focus on enabling advanced analytics through the adoption of industry best practices and cutting-edge technologies. As a Lead Data Engineer, you will play a crucial role in driving innovation, piloting new technologies for AI/ML model development, adopting cloud technologies, and leveraging BI tools like Denodo, OAS, and Power BI. This position offers a unique opportunity to shape the future of data engineering within our organization, supporting data-driven decision-making and enhancing our competitive advantage in the financial industry.
Responsibilities:
Qualifications:
If you are passionate about leveraging cutting-edge technologies, driving data innovation, and making a significant impact in the banking industry, we invite you to join our dynamic team as a Lead Data Engineer. Together, we will revolutionize our data capabilities and unlock the full potential of advanced analytics for our organization.
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The Client Data & Returns Attributions is a Director level position under the Citigroup wide Client Analytics & Lead Finance Officer team. This team is focused on enhancing the client management dimension across all of Citi and for delivering timely and accurate client financials and providing insight into client segment performance. This role will lead efforts to provide a framework for measuring client financials and returns and will work closely with the business teams and finance partners to harmonize financial attributions to the client level to ensure alignment of firm results fully recognized down to the underlying client level.
Responsibilities:
Qualifications:
Education:
-------------------------------------------------
Job Family Group:
Finance-------------------------------------------------
Job Family:
Financial Planning & Analysis------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
New York New York United States------------------------------------------------------
Primary Location Salary Range:
$170,000.00 - $300,000.00------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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Job Overview
Serves as the Data Protection Officer and Data Security Officer overseeing IQVIA Research and Development Services data processing and protection.
Essential Functions
• Assess and define the organization's current and future information security and personal information processing requirements.
• Analyze information to identify capability gaps in the context of emerging threats, regulatory considerations, and changes in industry standards,
• Develop strategy to evaluate, design, or plan the implementation of new or updated information security controls and analyze impact on existing environment.
• Lead, manage, or monitor information security projects, provide expert guidance on information security matters for other IT projects.
• Assess effectiveness of data protection and information security programs within primary area of responsibility.
• Carry out leadership responsibilities in accordance with the organization's policies, procedures, and applicable laws.
• Encourage new ideas for team to foster improvements through innovation.
• Empower staff to be accountable and responsible for their own actions and decisions.
• Promote and exhibit collaboration and positive teamwork.
Qualifications
• Bachelor's Degree Computer Science, a related field, or equivalent experience
Req
• Minimum 5 years leading information security technology, data privacy, project management, and/or strategy. Pref
• Certified Information Processing Professional (CIPP) Or
• CISSP - Cert Information Systems Security Prof Req Or
• Certified Information Security Manager Req Or
• Certified in Risk and Information Security Controls Req
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
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We are hiring an Assistant director for our data protection team who will be driving the development and implementation of data protection policies and processes, to ensure Synapxe's compliance with the Healthcare Instruction Manual(HIM) and regulatory requirements such as the PDPA
Roles and Responsibilities
· Ensure organisation's compliance to the PDPA and data protection policies which includes the development and maintenance of the Data Security Maintenance Plan (DSMP)
· Provide updates on data protection compliance to senior management
· Monitor the handling of personal data across the organisation
· Oversee the maintenance of records required to demonstrate data protection compliance
· Develop and conduct Data Protection Impact Assessments (DPIA) to identify, assess and address the risks
· Propose measures to manage risks associated with the collection, use, disclosure and storage of personal data
· Manage and report any breaches according to the organisation's data breach management process including incident response, notifications of affected individuals, investigations and closure
· Drive awareness of PDPA and Data Protection requirements in the organisation including the development training programmes to foster a strong data protection culture
· Provide advisory services on data protection issues, including specific data-related products and projects and contractual obligations (alongside the Legal team)
· Act as the organisation's key point of contact with the PDPA regulatory authorities and to data subjects when exercising their individual data rights
Requirements
· University degree in Business, Computer Science, Engineering or equivalent
· At least 10 years of data protecion experience
· Proficient in MS Office applications
· Good interpersonal and communication and written skills
· Knowledge in enterprise risk, IT security operation, IT incident management, project management, legal, compliance, and IT audit is an advantage
· Fundamentals of PDPA/CIPP/CIPM/CIPT or other relevant certification
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About the Role
As Data & Technology Director, you will drive the data transformation program for one of our key healthcare clients. The successful talent will have experience and expertise in intersecting consulting skills, data, advanced analytics, marketing strategy, and technology to drive and improve their client’s business results.
In this leadership role, you will be expected to partner with our client and lead a team of data practitioners to deliver a very ambitious and transformative data vision. You will be driving use cases and capabilities in measurement, customer experience, data analytics, ingestion, visualization, and machine learning.
What you will do with us:
Continual learning of changing digital industry trends, media landscape, cloud data platforms, and vendors in business, marketing data use cases
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The technical leader will be responsible for:
Job Scope
Essential Functions
People Management:
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
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Who we are looking for
The Global Markets, Enterprise Data, Risk, Finance & Corporate Systems team is looking to hire a Global Head for User Experience.
This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.
What you will be responsible for
As Global Head, User Experience for Data Markets Corporate you will
Build best-in-class user experience team to cover all proprietary and vendor product user interfaces in Data, Markets, and Corporate technology (DMC).
Manage full design lifecycle for new and existing products, including: North Star sessions, iterative designs and function maps, clickable prototypes
Ensure consistency of experience in families of products and client-facing applications, building a shared visual language to increase user satisfaction and to lessen learning curves for new functionality
Build reusable visual library components to speed development and ensure consistency
Liaise with Marketing and other teams focused on brand and experience to ensure alignment where applicable.
Liase with Office of Architecture on enterprise standards and contribute to shared libraries
Conduct user research and acceptance testing
Provide active support for transformation efforts that require iterative prototyping to be successful
What we value
These skills will help you succeed in this role
Strong critical thinking, problem solving, and decision making skills
Focusing on community culture and future organizational development, skilled in cross-departmental collaboration, and possessing robust networking abilities.
Strong work-ethic with ability to multi-task in a rapidly-changing environment
Should have excellent communication skills, fluent in English written and oral
Demonstrating a seasoned background in both IT and business, with a proficiency in influencing counterparts from both domains to facilitate consensus.
Education & Preferred Qualifications
Over 15 years of financial services experience, with strong management skills
Deep functional knowledge of the financial industry, preferably in Foreign Exchange, Sales Trading and eFX, Portfolio Solutions, Financing Solutions and Enterprise Risk Management .
Ability to focus on multiple, time-sensitive activities without compromising the quality of work
Ability to collaborate and motivate highest performance and inspires confidence in the business.
Additional requirements
The ability to travel and work occasional nights and weekends is a non-negotiable requirement.
Are you the right candidate? Yes!
We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.
Why this role is important to us
Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.
We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.
Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Salary Range:
$175,000 - $287,500 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
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You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Functional Description
At American Express we are focused on providing the best customer experience everyday through a differentiated set of products and services. We are looking for a senior researcher and developer at director level in the field of Artificial Intelligence (AI) and Machine Learning (ML) with focus on developing enterprise-grade data science capabilities in natural language processing (NLP) and conversational AI to support emerging use cases on enterprise-wide level, in close partnership with Technology, Marketing, Servicing and Risk organizations.
We are looking for candidates who have strong expertise and in-depth knowledge in NLP, extensive experience conducting innovative research in NLP and unstructured data domain, as well as a proven track record of developing innovative machine learning solutions to deliver exceptional customer experiences and incremental business values.
Responsibilities
Qualifications
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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AfterShip is looking for an organized, data-driven, and curious team player to work cross-functionally across the data, product, marketing, finance, and operations teams. As a Director of Data, you will lead the data scientist and machine learning function to deliver foundational technology to the future success of the company. We have a multitude of dynamic opportunities that sit at the core of our product strategy that are ripe for machine learning to enable us to optimize and excel. A successful leader in this role will have experience developing a Data organization and establishing a technology platform that will enable AfterShip to succeed for years to come. This role will be expected to lead Data projects across all domains of the company, grow and retain talent, and be a champion for best practices. This role is for a player-coach. We are looking for someone who still desires to be hands-on in the codebase and working alongside the team to execute.
We are experiencing rapid growth, and we are now looking for an experienced leader to bring their expertise, data-driven approach, and cross-cultural knowledge to help us create and execute the strategies that will allow us to scale across the globe.
Key Responsibilities:
You are/have:
Why You Should Join Us:
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If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.
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The period of the application process will vary, depending on the type of job you are applying for and your previous employment experience.
There are 6 position levels and each level can be associated with a salary range and different types of job titles. Jobs levels can be categorised into: non-executive, fresh/entry level, junior executive, senior executive, manager and senior manager.
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