Total 1,406 customer service job vacancies in Malaysia

Responsibilities

• Providing office day to day admin support

• Task to configure other IT devices

• In charge of doing devices exchanges and redemptions

• Assist the team in communicating with the status of the outstanding tasks

• Handling customer complains

• Learning the Singtel system and assisting customer needs and enquiries

• Weekly stock counts

• Ad hoc duties as assigned

Requirement

• Minimum qualification, Higher Nitec

• Working knowledge in Microsoft Office

• Team player and ability to collaborative and work effectively

• Able to work under pressure with high adaptability and initiative within a dynamic environment

Group Customer Service Advisor

Basic Salary: £26,000 Reviewed after 3 months

Working Hours: 8:00am - 17:05pm Monday - Friday (NO SATURDAYS)

Location: Poole

Extras: 24 Days holiday + Bank Holidays - rising with service, Pension Scheme

New vacancy for a Front of House / Customer Service Advisor / Bodyshop Receptionist to join a busy accident repair centre.

Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.

Responsibilities of a Front of House / Customer Service Advisor / Bodyshop Receptionist:

• Excellent Customer Service
• Multi-tasking and prioritising tasks
• Attention to detail in all administration
• Scanning Documents
• Booking parts

Skills and Qualifications of a Front of House / Customer Service Advisor / Bodyshop Receptionist:

• Experience of working in a modern Accident Repair Centre/Bodyshop is desirable for this role
• Excellent customer service and organisation skills
• Good IT skills
• Experience of cash credit control
• Excellent administrative skills
• Ability to work well under pressure and to tight deadlines
• Ability to work within a team environment

This is a full-time, permanent position for a skilled and courteous Front of House / Customer Service Advisor / Bodyshop Receptionist to earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is desired but not essential.

Please contact Ben Price at Tru Talent on 07724509646 or 01202 237129, using reference (Front of House / Customer Service Advisor / Bodyshop Receptionist - Poole) or if you can 'Apply Now'.

Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.

Customer Service Advisor

Salary - £25k

Location - Glasgow City Centre

My client, who is based in Glasgow City Centre, is a leader in their industry of plant hire, and are the UK's largest independent plant and equipment rental company.

When joining this company, you will be joining a company who focuses on ensuring that their employees feel valued, heard and happy at work. They truly invest in their employees careers and promote growth and progression, and do this through their in-house Learning & Development team to maximise personal and professional development.

The Customer Service Advisor will be based in the Glasgow Head Office and will be responsible in ensuring customers orders and enquiries are carried out in an efficient and effective manner.

Other duties and responsibilities include, but not limited to:

* Taking inbound calls from customers
* Providing quotations and processing orders
* Operating and maintaining spreadsheets
* Liaising with internal departments and external stakeholders
* Producing weekly reports
* Raising contracts and discussing with customers

In return for the above, you will receive:

* Salary £25k
* Monday to Friday shifts on a rotational basis between the hours of 8.45am - 5.30pm
* Great additional benefits including staff incentives and loyalty holidays
* Employee Welfare Fund (company funded social events)
* Access to in-house Learning & Development team

About you

You will have a proven track record within a customer focused environment, and have demonstrable experience of working in a fast-paced, high volume call centre environment.


If you have the required skills and experience to be successful in the role of the Customer Service Advisor, then send your CV across for immediate consideration, as interviews will be held within the next week.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Job Description

• Assiting with answering customer enquiries regarding reservation and our services.
• Managing reservation listing based on in-house reservation system.
• Basic data entry duties to keep track and manage reservation system.
• Assist with receiving of deliveries and supplies from suppliers and third party delivery partner.
• Other ad-hoc duties as assigned by supervisor.

Requirements

• Prior experience in administration related duties is a bonus.
• Meticulous individual who are attentive to details.
• Independent and comfortable with working alone.
• Comfortable and confident speaker when communicating with customers.
• Comfortable with working retail hours.

Job Highlights

• Competitive remuneration package & good employee benefits
• Career development opportunities
• Immediate vacancy & full-time permanent job role

JOB DESCRIPTIONS:

· 5 day work week

· Staff discount, voucher and monthly redeemable treatment

· AWS

· Salary up to $4,000

JOB RESPONSIBILITIES:

• Improving customer service procedures, policies and standards
• To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer)
• Coaching of soft skill to the team related to customer service
• Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer’s inquiry.
• Any Ad-hoc task assigned

REQUIREMENTS:

• Must be able to work on retail hours
• Must have Leadership ability
• Excellent verbal and written communication skills
• Possess strong interpersonal, efficiency & organisational skills
• Multi-tasking capabilities and willingness to go for the extra mile
• Able to converse in Mandarin and English to communicate with Chinese speaking customers
• Basic knowledge on digital marketing will be an advantage
• Minimum 2 years of supervisory experience
• Prior experience as cabin crew will be an added advantage

Job Description & Requirements

• Performs order processing and fulfilment tasks
• Analyses customers’ needs and information
• Improve customer relationships and experiences
• Keeping the client database up to date
• Implementing business process improvement solutions for effective customer service operations
• Responding to customers’ requests and queries promptly
• Knowledge of warehouse software packages and MS Office proficiency
• Hands-on commitment to getting the job done
• Excellent communication and interpersonal skills

Madam Partum is a leading Pre-Partum and Post-Partum care specialist in Singapore. We harness the effectiveness of meridian massage (TCM Tuina) to help mothers achieve a complete & wholesome recovery.

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

Job Description

• Industry/ Organization Type: Manufacture of Food Products
• Position Title: Customer Service Executive
• Working Location: Boon Lay
• Working Hours: 5.5 days (Monday – Friday, 8 am – 4 pm, Saturday, 8 am – 12 pm)
• Salary Package: Up to $3200 + Performance Bonus + VB
• Duration: Permanent

Key Responsibilities

• Be the on-site partner for the Remote Admin Team in troubleshooting issues and resolving chokepoints for daily deliveries
• Liaise with internal stakeholders and customers to clarify the situation, identify the root cause of issues and brainstorm improvements
• Monitor and track new process implementation to ensure the Remote Admin Team follows through with the new process
• Attend to incoming calls received via office phone and order phone, redirect them to the correct stakeholders
• Review the Daily Incident Tracker to identify opportunities for improvement to prevent recurrence

APPLY NOW!!!

• Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role, demonstrating a track record of successful troubleshooting and problem resolution
• Proficient in Microsoft Office
• Candidates with prior experience with Microsoft Navision and WMS will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66044 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R2311511

At Woollards Auto Body Works, we are a strong, close-knit team of 19 that work together to provide the highest quality repairs for our customers. Our facility provides stable work opportunities for our staff and a positive work environment, along with ample staff parking. We are easy to reach, located within minutes of the city centre.
We offer permanent, full-time opportunities.
The Opportunity
We have an exciting opportunity for Customer Service Officer to join our team at Woollards, Shepparton.
We are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs. A professional phone manner and positive attitude a must.
Permanent position. Monday to Friday. 8am-5pm.
Apply or call us today on  (03) 5821 3914 for a confidential discussion.
Role responsibilities

Ensuring the
... Click here to view more detail / apply for Customer Service Officer

Night Customer Service Advisors

Temporary to Permanent

Working Hours - your "fixed" shift will be 18.00 - 03.00, working 5 days per week including every other weekend.

Must be Office Based for 3-month training period. You will be able to apply for hybrid working upon going permanent.

Hourly rate

£12.00 per hour from 18:00 - 23:00

£14.40 per hour from 23:00 - 03:00

Starting: Monday 13th May

The Role

We are looking for experienced and well-spoken individuals who have a passion for delivering great customer service. Previous experience in a similar role is desirable. You will be the first point of contact for customers from all over the world in a busy, high volume, supportive customer experience centre. You will play a key role in delivering exceptional service to all customers first time, every time.

• Taking inbound calls/emails/Live chat messages from customers who want to place an order or have a query about an "in progress" order
• Informing customers of deals and discounts available
• Helping with all ad hoc enquiries i.e., where's my order, how much is delivery, returns policy, cancellations, and complaints

During the 3-month probationary period, you will work through Tate Recruitment on a timesheet basis (weekly pay). There will be no further probationary period upon you being made permanent and you will be rewarded with the company benefits from Day 1.

This role is office based during the 3-month probationary period but once you go permanent, you may apply for a Hybrid arrangement.

An IP phone and Headset will be supplied if you become hybrid working, but you must have your own PC.

The Permanent Package

• You may apply for Hybrid-working
• Monthly utilities allowance for homeworkers
• Available overtime
• Premium hourly rates applied between 23:00 - 03:00
• 28 days holiday, inclusive of Bank Holidays (increases with length of service)
• Reward Vouchers
• 50% Discount
• Cycle to Work Scheme
• Access to discounted gym membership
• Health Shield Cash Plan
• Life Assurance
• Fun, interactive break-out areas filled with pool tables, table tennis tables, vending machines, and free tea and coffee

If you are interested, please submit your CV and we will contact you shortly…..

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

• Location: Tuas View Circuit
• Company Transport / Transport Allowance $120 if candidate possess own transport
• Permanent: Monday to Friday (8am to 5pm), after 10 weeks need to work 1 Saturday per month
• Temporary 3 months: Monday to Friday (8am to 5pm) only
• Salary: $2600 - $2800

Requirements:

• Diploma holder and above
• At least 1 year Customer Service experience

Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
• To prepare invoices, monthly reports for consolidated billing.
• To maintain and upkeep the filing system and SWM software on all aspects of waste information.
• To assist Customer Service Manager to ensure smooth daily operational in the team.
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
• To update customer database in respect of customers and potential customers.
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: supreme.cc.han@gmail.com

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Customer Service Specialist

12-month contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Main Responsibilities:

• Proactively resolve order issues with customers and internal stakeholders to fulfil customers’ delivery requirements.
• Process customer purchase orders in accordance with established KPI and to meet sales terms & conditions.
• Ensure products included in quotations are legal for sale to customers.
• Ensure all orders fulfil regulatory requirements and documentations before processing and releasing for deliveries.
• Ensure sale prices are in accordance with our pricelist or businesses’ agreed prices.
• Liaise with customers regarding enquiries on their orders.
• Proactively reach out to customers on open orders which are due and push for deliveries.
• Proactively update customers on orders & delivery status.
• Liaise closely with Cash-On-Delivery customers for payments before processing orders.
• Work closely with other departments to resolve issues and drive efficiency
• Involve in projects involving departmental processes

Requirement:

• At least diploma qualification/Bachelor degree’s in any field
• Minimum 1 years of experience in order management and customer service
• Experience in SAP system
• Proficient in MS suites such as MS Excel
• Good communication skills
• Highly-organized

Reg no: R22104540

EA license no: 94C3609

Make a Difference in Healthcare: Customer Service Officer

Do you thrive on building positive relationships and providing exceptional service? Are you passionate about healthcare and want to make a real impact?
Our client, a leading healthcare provider, is seeking motivated and empathetic individuals to join their growing Customer Service team! This is a temporary role with the potential to be made permanent based on performance/company development.

In this role, you will:


Be the first point of contact for patients and members, providing exceptional customer service via phone, email, and in-person (if applicable).
Answer inquiries about our services, appointments, billing, and insurance.
Resolve customer concerns promptly and professionally.
Schedule appointments and ensure a smooth patient experience.
Maintain accurate patient records (with privacy practices upheld).
Play a vital role in upholding commitment to patient satisfaction.
We are looking for someone who:

... Click here to view more detail / apply for Customer Service Officer

22nd April, 2024
Time for a new beginning? How about working for a company that likes to see our team progress and build a career. If you have a keen go getter personality, a good work ethic and want to start a career within a company that gives a damn, we want to hear from you!   What will you be doing?   We have an exciting opportunity on offer for our next Customer Service Representative to join our fun and welcoming team in our BNT, Rangiora Branch.   Youll be responsible with giving our customers an exceptional service, this includes answering any questions, processing orders, but most importantly building rapport and strong relationships with our customers. Youll also play a critical part in ensuring the branches success in meeting its targets by maximising on every customer interaction and making the most of opportunities to upsell!  
... Click here to view more detail / apply for Customer Service Representative ? Rangiora