Total 12 Director/C-Level clinical nurse job vacancies in Customer Service category in Malaysia

For full details of the role requirements please see attached Job Description and Person Specification for this vacancy. Discussions around working pattern will take place during initial job planning, where preferences, requirements and options can be discussed and explored in full. Please see the below links for useful videos relating to this vacancy: Hywel Dda in three Counties:https://youtu.be/RUMDpjtu1sY Medical Leadership in Hywel Dda:https://www.youtube.com/watch?v=jLioZyqIpwk&t=33s

Role details The Perioperative and Ambulatory Care Services at the Mackay Base Hospital is seeking applications for a Clinical Director Support Officer (Surgical) to join their team on a temporary basis. How to apply and for mandatory requirements regarding this role, please refer to the attached Role Description. Your opportunity Manage and coordinate all non-clinical operating functions of the relevant Clinical Practice to ensure the smooth and efficient service delivery of quality service within the Mackay HHS. Provides high level and confidential secretarial and administrative support to ensure Clinical Director and Medical Team deliver on delegated accountabilities within a demanding operating environment. This position reports directly to the Business Services Manager/Clinical Director. This position has a direct/indirect relationship with: Clinical Director, Operations Director, Medical Officers and medical staff throughout the Mackay Hospital and Health Service. Business Services Manager and support staff across Queensland Health. Range of relevant external stakeholders e.g. Police, Ambulance, Emergency Services, private? Click here to view more detail / apply for Clinical Director Support Officer (Surgical) ? Perioperative and Ambulatory Care Services, Queensland Health

White Oak Medical Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

 

Adventist HealthCare seeks to hire a Director of Care Navigation (RN or SW) who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing.

As a Director of Care Navigation, you will:
•Develop objectives and operational practices to ensure the Care Navigation team achieves all measures of success including not limited to Patient Experience, Length of Stay, Readmission Rate, and Total Cost of Care
•Ensure collaboration across the continuum of care including but not limited to community providers, hospital providers, ancillary services, Post-Acute Care Center (inpatient and outpatient)
•Possess an expert understanding of insurance/risk contracts so that the director leads performance to achieve cost and quality measures
•Create an environment that generates a high level of employee engagement
•Develop a plan for departmental financial requirements and operates within budget
•Represent department and organization in local and state-wide initiatives
•Role-model positive customer service behaviors through the consistent application and deployment of AHC’s Values and Mission and holds self and others accountable

Qualifications include:
•Bachelor’s degree in Nursing, Social Work, or Health Administration required, Master’s degree preferred
•Minimum of five years of experience in patient navigation, discharge planning, or care coordination required
•Minimum of two years of leadership experience required
•Licensed driver and able to operate a motor vehicle as well as maintain automobile insurance

Work Schedule:

Primarily Monday through Friday, with oversight of 7-day-a-week business.

#GR8 Nursing

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• 403(b) retirement plan

• Free Employee parking

• Benefits Eligible Positions:

  • Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]

  • Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting  

  • Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members

  • Subsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if needed, may elect to be vaccinated at any community pharmacy or location offering COVID-19 vaccinations.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

 

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act.  As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

 

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law.  Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs. 

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.
 

Job Description:

Your day. 

As a Clinical Director you’ll work with multiple other CNMs to provide top-notch care and patient experience. 

• You would be responsible for all clinical practices, polices and procedures at our freestanding Birth Center of Denver, which is located just 2 blocks from SCL Health Saint Joseph Hospital in Colorado
• Provide full scope of care to low risk OB patients in a beautiful home like setting
• Oversee the orientation and continuing education of all CNMs and RNs at the Birth Center
• Maintain quality control programs and assess the quality of care and services provided at the Birth Center
• Work in a collaborative relationship with physicians, attending physicians and residents from the St Joseph Hospital OB/GYN Program

Your experience.

We hire people, not words on paper. But we also expect excellence, which is why we require: 

• Graduate of an accredited Nurse Midwife program, required
• Valid license as a Registered Nurse and Nurse Midwife in the State of practice, required
• Current BLS, DEA, NRP, ACNM certifications, required
• Minimum of 5 years of full scope experience as a CNM with experience in both a hospital and birth center setting, required
• Previous experience as a CNM Clinical Coordinator or Director, strongly preferred

 Us. 

SCL Health Medical Group is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. With locations throughout Colorado, Montana and Wyoming, we offer a wide variety of primary and specialty care services.

The Birth Center of Denver is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. 

Your next move.

Now that you know more about being a Clinical Director on our team we hope you’ll join us. At Intermountain Health you’ll reaffirm every day how much you love this work, and why you were called to it in the first place.

Physical Requirements:

Anticipated job posting close date:

01/31/2025

Location:

St Joseph Hospital

Work City:

Denver

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$47.58 - $87.26

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The Associate Chief Nurse/Associate AHP works in partnership with the Associate Medical Director and Associate Director of Planned & Unplanned Care Group. The three roles have operational accountability for the workforce, service delivery, clinical quality and safety and financial control, and the implementation of the corporate objectives and Trusts strategy within the division. Together as a team the post holders will be responsible for defining care group objectives to meet corporate goals and ensuring that quality standards are met, and performance addressed where this is not the case. The Associate Chief Nurse/Associate AHP is specifically accountable for the delivery and performance of the nursing / therapy staff within the care group. Ensuring compliance with standards of care and treatment meet the requirements of Care Quality Commission standards. The Associate Chief Nurse/ Associate AHP also has lead responsibility for clinical governance in the care group. This includes infection control, risk management and the management of serious incidents and complaints, ensuring that action plans are completed and that the care groups learnfrom such events. The Associate Chief Nurse/Associate AHP has a clinical leadership role in relation to nursing / AHP staff within the care groups, creating an environment which promotes and supports highstandards of clinical and professional practice, resulting in high quality patient care. FULL JOB DESCRIPTION ATTACHED.

For full details of the role requirements please see attached Job Description and Person Specification for this vacancy.

This individual executes leadership that is characterized by substantial and continuous responsibility and accountability for population groups or integrated programs and coordinates areas that cross service and/or discipline lines, influences the organizational mission and facilitates care coordination with both internal and external providers and demonstrates nursing leadership and clinical expertise and responsibility for outcomes.

The VISN Care Coordination, Program Director (Grade IV) is a dynamic and experienced Nurse Leader. Responsibilities include planning, organizing, directing, controlling and evaluating programs and outcomes; daily attention to complex personnel management problems; participation in executive level decision making deliberations; and provision of guidance and direction for the development and implementation of established standards of nursing practice and program oversight.

As a Nurse Leader the incumbent is responsible for facilitating the fulfillment of the VA Heart of Texas Healthcare System's Mission, Vision and Values and the Plan for Provision of Nursing Care.

The incumbent is responsible for planning, organizing, directing, and controlling an integrated program (including inter-facility transfers, the Bed Management System, and Utilization Management), is a key member of the VISN Nursing team, and may have additional duties assigned as appropriate that is based on knowledge, experience and research for processes related to the Care Coordination Program.
This includes:
Trending and analyzing Care Coordination related data and incidents across the VISN
Interpreting VA Directives regarding care coordination
Providing support, education, and promotion of a community of practice to facility Care Coordinators
Development and dissemination of "lessons learned", innovations and best practices related to Care Coordination for all sites across the VISN
Representing Care Coordination Program on numerous VHA and VISN councils and sub-committees
Participating on VISN decision making, i.e., strategic planning, human and fiscal resource management and inter facility transfers that promote the One VISN One strategic initiative

In addition, the VISN Care Coordination, Program Director keeps VISN leadership appraised of issues, incidents, and overall status of compliance with VHA guidance documents. He/she oversees the scheduling of mandated site visits and ensures the field is notified of changes in guidance as they occur. When incidents occur, he/she may be called upon to represent the VISN at national level meetings to review the incidents. Promoting a Culture of Safety and High Reliability to reduce the risk of harm to Veterans that may occur with Care Coordination.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday-Friday;0730 to 1600 or 0800 to 1630
Telework: Available 3 or more days per week
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $145,823 Per Year (VN 4)

The Chief, CCS, is a registered nurse (RN) who is accountable to the Chief of Staff (COS) and functions as a supervisor, administrator, educator, and consultant utilizing management, adult learning and education theory in collaboration with other service lines, disciplines, and affiliates. The Chief, CCS, must establish and maintain productive relationships through the organization (local, Veterans Integrated Service Network [VISN], National) and relate effectively to the internal/external customers, their families, and the community. As an RN, he/she is also responsible for contributing to the establishment and implementation of evidenced-based nursing standard of practice and outcomes. In collaboration with the interdisciplinary team, s/he creates a positive work environment to enhance patient-centered care while balancing internal and external services and resources. This dynamic leader serves as a consultant to the Executive Leadership Team as well as other Service Chiefs and department managers throughout the
Medical Center and is instrumental in coordinating care and identifying opportunities for VA services to reduce non-VA spending.
This position provides executive leadership and direct supervision for Community Care Service and is the clinical and administrative coordinator for all aspects of Community Care, internal and external, including policies and practice, budgetary and administrative oversight of compliance with VHA Directives. This position provides oversight for the Service to include: Administrative Supervisors, Program Support Analyst, Budget Analysts, Contract Nursing Home Coordinator, State Veterans Home Liaison, Administrative Assistant, Administrative staff for review of eligibility, authorizations and scheduling etc., Registered Nurses (RNs) and Licensed Practical Nurses for care coordination and, if applicable, all processes related to review and approval of Community Care consult requests (for justification and medical necessity), and/or denial of Community Care consults, unauthorized/Mill Bill and traditional VA Community Care claims based on eligibility criteria. In addition to traditional Community Care, the Chief, CCS provides oversight and is responsible for administrative functions of the Geriatrics and Extended Care (GEC), Contract Nursing Home (CNH), State Veterans Home (SVH) programs as well as the Referral Coordination Team. The Chief, CCS, is a senior nursing leadership position directly aligned under the Chief of Staff. This individual assumes direct responsibility and authority for the administrative and clinical operations as well as personnel within Community Care Service. This individual executes leadership that is characterized by substantial and continuous responsibility and accountability for population groups or integrated programs within Community Care and coordinates areas that cross service and/or discipline lines, influences the organizational mission and facilitates care coordination with both internal and external providers and demonstrates nursing leadership, clinical expertise and responsibility for outcomes.
This Chief, CCS, works directly under the COS and has oversight of all functions associated with traditional Community Care to include non-VA and purchased care, MISSION Act standards, Veterans Care Agreements, the Referral Coordination Initiative, as well as financial and regulatory controls for the purchased care line in the Wilkes-Barre VA catchment area. This includes administration of a complex collection of laws, policies, and processes involving VA providers, community network providers, Third- Party Administrators (TPA), and Veteran enrollees. He/ she provides administrative, clinical, and financial oversight to VA Purchased Services including scheduling, authorizations, TPA coordination, provider agreements, reconciliation of budget and paid claims, case management of patients referred to the community, and hospital notifications.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday through Friday, 8:00 am - 4:30 pm
Telework: Not available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

Starting at $112,865 Per Year (VN 4)

Major duties and responsibilities will include:

• Develops, implements, monitors, and adjusts plans to cost-effectively accomplish the mission within budgetary constraints;
• Provides leadership and guidance to determine the resource needs of all organizational elements
• Adjusts resources allocations as dictated by a change in the program needs or requirements;
• Issues financial allowance documents to ensure funds are available for program activities and are properly allocated, obligated, and used in an efficient manner;
• Participates in strategic planning initiatives to ensure an awareness of medical administration issues and implications are considered and influence management decisions;
• Implements initiatives that have implications for operations (i.e. scheduling initiatives, roll out of new scheduling or other technical software systems, initiatives related to supporting patient access to care, etc.);
• Hires/selects staff, provides competency assessments, ensures adequate training and completes performance evaluations;
• Resolves complaints or grievances from staff members, Veterans, caregivers and congressional inquiries;
• Analyzes call center metrics to ensure goals and objectives are being met and reliable and efficient support is being provided to customers;
• Reviews and evaluates the results of audits/inspections and responses to action items;

Work Schedule: Monday-Friday 7:30am-4:00pm, Subject to change based on the needs of the facility.
Virtual: This is not a virtual position.
Position Description/PD#: Deputy Chief Officer-Clinical Contact Center/PD99745S
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

Starting at $57,118 Per Year (GS 9)

Summary

• Permanent position, Salary up to $16,000 with AWS (1 month) + Bonus (3 Month)
• Experience in clinical services development or integration roles

Responsibilities:

• Experienced and with a proven track record of driving system level change, system integration and care transformation.
• Provide the strategic directions and operationalization plans for the planning, development and delivery of integrated care and population health programmes.
• Drive strong clinical partnerships and collaborations across key clinical committees and stakeholders to develop a shared framework, strategy and vision, and a workplan to develop clinical integrated care and population health programmes to improve the health and healthcare of our population in the Central North region.
• Represent Company for national level meetings and workgroups pertaining to integrated care and population health.
• Provide leadership to the Integrated Care Development team and across the various teams in GIC to strategise, plan for and implement clinical programmes that will advance clinical integration and population health for institutions and Central North region of Singapore.
• Work with departments and teams in the ecosystem for programme operationalization, monitoring and evaluation for new and existing clinical programmes.
• For clinical programme development, to take a strong support role to help clinical leads to develop programmes that are value-based, sustainable, evidence-based and with strong clinical outcomes – with the eventual aim of scaling them.
• Perform horizon scanning of issues and challenges in the mid- to long-term timeframe and proactively work to surface these issues ahead of time to the team and senior leadership.

Requirements

• Minimum Bachelor Degree in healthcare or relevant disciplines; advanced degrees in healthcare, public health, medicine or business administration will be an advantage.
• Preferably with 10 years of relevant working experience in healthcare sector with at least 5 years of experience in healthcare leadership or clinical services development / integration roles.
• Experienced and with a proven track record of driving system level change, system integration and care transformation.
• Must possess strong team leadership, business administration, budget management and project coordination skills.
• Experience with programme development and programme evaluation work will be an advantage

Interested candidates can forward their CVs in MS Word format to alex@triton-ai.com

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Summary

• Permanent position, Salary up to $12,000 with AWS (1 month) + Bonus (3 Month)
• Experience in clinical services development or integration roles

Responsibilities:

• Experienced and with a proven track record of driving system level change, system integration and care transformation.
• Provide the strategic directions and operationalization plans for the planning, development and delivery of integrated care and population health programmes.
• Drive strong clinical partnerships and collaborations across key clinical committees and stakeholders to develop a shared framework, strategy and vision, and a workplan to develop clinical integrated care and population health programmes to improve the health and healthcare of our population in the Central North region.
• Represent Company for national level meetings and workgroups pertaining to integrated care and population health.
• Provide leadership to the Integrated Care Development team and across the various teams in GIC to strategise, plan for and implement clinical programmes that will advance clinical integration and population health for institutions and Central North region of Singapore.
• Work with departments and teams in the ecosystem for programme operationalization, monitoring and evaluation for new and existing clinical programmes.
• For clinical programme development, to take a strong support role to help clinical leads to develop programmes that are value-based, sustainable, evidence-based and with strong clinical outcomes – with the eventual aim of scaling them.
• Perform horizon scanning of issues and challenges in the mid- to long-term timeframe and proactively work to surface these issues ahead of time to the team and senior leadership.

Requirements

• Minimum Bachelor Degree in healthcare or relevant disciplines; advanced degrees in healthcare, public health, medicine or business administration will be an advantage.
• Preferably with 10 years of relevant working experience in healthcare sector with at least 5 years of experience in healthcare leadership or clinical services development / integration roles.
• Experienced and with a proven track record of driving system level change, system integration and care transformation.
• Must possess strong team leadership, business administration, budget management and project coordination skills.
• Experience with programme development and programme evaluation work will be an advantage

Interested candidates can forward their CVs in MS Word format to alex@triton-ai.com

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Summary

• Permanent position, Salary up to $12,000 with AWS (1 month) + Bonus (3 Month)
• Experience in clinical services development or integration roles

Responsibilities:

• Experienced and with a proven track record of driving system level change, system integration and care transformation.
• Provide the strategic directions and operationalization plans for the planning, development and delivery of integrated care and population health programmes.
• Drive strong clinical partnerships and collaborations across key clinical committees and stakeholders to develop a shared framework, strategy and vision, and a workplan to develop clinical integrated care and population health programmes to improve the health and healthcare of our population in the Central North region.
• Represent Company for national level meetings and workgroups pertaining to integrated care and population health.
• Provide leadership to the Integrated Care Development team and across the various teams in GIC to strategise, plan for and implement clinical programmes that will advance clinical integration and population health for institutions and Central North region of Singapore.
• Work with departments and teams in the ecosystem for programme operationalization, monitoring and evaluation for new and existing clinical programmes.
• For clinical programme development, to take a strong support role to help clinical leads to develop programmes that are value-based, sustainable, evidence-based and with strong clinical outcomes – with the eventual aim of scaling them.
• Perform horizon scanning of issues and challenges in the mid- to long-term timeframe and proactively work to surface these issues ahead of time to the team and senior leadership.

Requirements

• Minimum Bachelor Degree in healthcare or relevant disciplines; advanced degrees in healthcare, public health, medicine or business administration will be an advantage.
• Preferably with 10 years of relevant working experience in healthcare sector with at least 5 years of experience in healthcare leadership or clinical services development / integration roles.
• Experienced and with a proven track record of driving system level change, system integration and care transformation.
• Must possess strong team leadership, business administration, budget management and project coordination skills.
• Experience with programme development and programme evaluation work will be an advantage

Interested candidates can forward their CVs in MS Word format to alex@triton-ai.com

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661