Job Summary:

Join us as a Customer Service Representative and be a key player in delivering exceptional support to our clients. Your role involves addressing customer inquiries and resolving concerns through various channels like phone calls, email, and chat.

 

Key Responsibilities:

• Communicate and explain basic information to customers.
• Resolve customer concerns with active listening and effective problem-solving.
• Interact with customers via phone, live chat, and email.
• Provide excellent support across all communication channels.
• Identify customer needs and offer strategic solutions.
• Ensure first contact resolution and collaborate with internal teams.
• Provide feedback for workflow and customer experience improvement.
• Deliver superior services, building lasting customer relationships.
• Translate documents and handle client complaints.
• Support the team and management as needed.

 

Requirements:

• Native Chinese speaker with strong English communication skills.
• Minimum qualification: Diploma or higher in any field.
• Fresh graduates with strong interpersonal skills are welcome.
• Effective time management and a proactive attitude.
• Ability to multitask and tailor responses to customer needs.
• Strong communication skills and empathy.
• Comfortable with computers and quick to learn new systems.
  
  
  If you're passionate about customer service, apply now to be part of our team!

Perks & Benefits

 

• Comprehensive Staff benefit (EPF, SOCSO, EIS etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Job Description:

• Directly report to the Section Head of the Contact Centre Department (CCD) on the overall operation of the Contact Centre.
• Review operation performance & provide new action/planning on a monthly & yearly basis.
• Ensure the operation complies with internal policy and guidelines as well as BNM requirements.
• Ensure staffs meet individual KRA and contribute to the department’s overall KRA.
• Manage, review, and take corrective action as per PDCA (Plan, Do, Check, Action) cycle with respect to the performance and operation of the Section.
• Develop and execute training modules for credit assessment and look into staff training and development.
• Recruit, train & supervise subordinates in multitasking operations & flexible working hours/days.
• Report on operation performance.
• Identify operation constraints & possible action plans.
• Career development for staff.
• Feedback/Complaint management.

 

Requirement: 

• Possess at least Bachelor's Degree or equivalent professional qualification.
• Minimum 5 years of direct experience in Contact Centre operation with at least 3 years experience in Management level exposure.
• Candidates from Financial Service/Banking sector background will be added advantage. 
• Leadership characteristics and excellent interpersonal skills.
• Fluent communication skills in English and Malay.
• Strong analytical skills and ability to work under pressure.
• Manage to work in a team environment.
• The successful candidate will be based at the Bangsar office.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

Care Assistant

Broomcroft House Care Home, 414 Ecclesall Road South, Sheffield, S11 9PY

£11.45 - £12.45ph dependent on experience and qualifications

Permanent contract. 33 hours per week, including alternate weekends in shift pattern

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

As a Care Assistant, you're at the heart of making a difference to our residents. You're as passionate about care as we are, and we'd love you to be part of our family. You'll be working with the most remarkable team (we've just been awarded Care Home Provider of the Year at the Leaders in Care Awards 2022) helping people from your own community.



You understand how delivering high-quality, personal and social care, is as important as nurturing relationships, providing kindness and warmth to individuals and your amazing colleagues. So that our residents feel truly valued, cared for and part of life in the home.



We're looking for motivated, positive individuals with great interpersonal skills. You understand what is important to others. Whether you're an experienced carer or new to the sector, we'll provide you with the support and training you need to develop, where you can learn from some of the best people in the industry. We'll also train you on all aspects of our new digital care, transforming how you work, making things easier and letting you focus on care for our residents. It's an exciting time to be with us.

You'll help us make health happen by:

• Assisting residents with a high standard of clinical, social and emotional care and recognising and meeting the specific needs of residents
• Supporting residents with a wide range of differing requirements from companionship to personal care
• Being part of a team supporting the nurse or senior care assistant in monitoring our residents and reporting change
• Communicating with residents' families, friends and other healthcare professionals

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Free meal on every shift
• 28 days holiday
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Interest-free annual travel loan to enable the purchase of public transport annual season tickets
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• We offer a range of Bupa pension plans - find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Care Coordinator

Thornbury Community Services (part of Acacium Group)

Highridge - Bristol Office (BS13 8BX) (hybrid working once at established level)

Permanent, Full Time

£24,000 rising to £25,000 per annum after Probation + up to 5% bonus

Monday to Friday - Shift Patterns 7-3, 9-5, 10-6pm

(Hybrid working, 3 days in office & 2 days working from home)




Unlock your potential

Are you a personable and customer-service driven individual looking for a new role? We have a new opportunity where you can make a difference to people's lives whilst thriving in a supportive team!

We're looking for someone to join us in our Bristol office as a Care Coordinator! We're looking for a personable individual with great organisation skills to deliver customer service over the phone and via email, and provide administration support. In this role you will be responsible for completing team rotas and acting as the initial point of contact for any queries with clients, healthcare workers and the wider operations of the business. It is a really rewarding role where your actions can improve peoples lives every day.

Part of Acacium Group, Thornbury Community Services provides complex care in the community. We have an outstanding, high quality reputation of being able to stabilise highly complex packages of care quickly and with the ability to minimise risk, whilst keeping the client and their families at the centre of what we do. We offer a fantastic company culture in such a rewarding environment, where everyone works towards a common goal, all teams working collaboratively and putting our clients needs at the heart of our business!

Everyday you will…

Use your outstanding customer service experience to handle in & outbound telephone calls and emails
Be resilient with your approach to work always presenting professional, courteous and knowledgeable behaviour to clients, service users, field staff and
colleagues.
Utilize your attention to detail to support with day team with booking candidates into shifts, ensuring their skillset matches the shift requirements and availability.
Liaise with external clients to enhance client relationship to support business growth, often establishing additional demand and promoting nurse availability.


What's in it for you?

We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:

Dedication to developing you and your career- we can give you the tools, guidance and support you need to have a long, successful career with us
Progression and development opportunities within a global business made up of over 20 different brands- there are no limits for you!
Endless learning and development opportunities at your fingertips, including fully funded qualifications
Gym Flex- discounted gym memberships, UK-wide
Regular events and incentives
Discounted Tastecard membership
Reward Portal, offering discounts on shops, restaurants and bars
Free flu vaccinations
Cycle to Work scheme
Life Assurance, Critical Illness Cover and Private Medical Insurance
Annual company holiday for top performers
Onsite Gym, Café and shop in our Brand new office with available parking spaces!


Join us and make a difference!

If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is the UK’s largest healthcare staffing and solutions partner and specialise in the healthcare, social care, and life sciences industries. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.

We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.

Join us and play a key part of shaping the future of society and improving people’s lives!



To thrive in this role, you must ideally have...

Exceptional interpersonal and communication skills, both written and verbal
Experience in a customer service or customer-focused environment with the customer being at the heart of everything that we do
The ability to work well under pressure and meet deadlines whilst remaining resilient.
The drive to learn and grow your skillset to improve performance with a willingness to pick up the phone and speak to people as much as possible!


Our Inclusion Commitment:

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

Proud member of the Disability Confident employer scheme

At Epworth, it?s a community.
It?s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

Epworth?s enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
The largest educational scholarship program of its kind in Australia
Ability to purchase up to four additional weeks of leave
Reduced cost of health services for you and your family at Epworth
Relocation assistance is available for approved candidates

The annual salary range for full time Registered Nurses ? AUD $66,710 - $93,669 super entitlements depending on registration type, year level and position (prorated for part-time).
Enquire/ Apply
Sound interesting? To apply, click the I'm Interested  button ... Click here to view more detail / apply for Critical Care Registered Nurse-Intensive Care Unit

15th April, 2024 What's the Role?Within the medium sized Residential Aged Care Facility located in Bunbury the Care Manager is responsible for the ensuring compliance with regulations and quality standards and providing leadership to the healthcare team.The Responsibilities and Duties: Implementing and maintaining a person-centred care model to enhance resident wellness and engagement. Ensuring compliance with legislative requirements and upholding Aged Care Quality Standards. Optimising AN-ACC funding for efficient financial support. Providing professional leadership to clinical and allied health team members, developing care plans, monitoring care quality, and fostering effective communication with residents, families, and stakeholders. The Successful Candidate: Tertiary qualification in Nursing with AHPRA Registration Prior experience in a similar role  Familiarity with Aged Care Quality Standards and relevant legislation The ability cultivate meaningful connections with residents, staff, and families.     Benefits included:  Competitive salary package Relocation assistance if needed Large Company with growth & Development  4 weeks annual leave per year!  Other…

Click here to view more detail / apply for Care Manager

Job Summary

To provide leadership for the nursing and care teams and support the development and delivery of consistently high quality clinical and care services for residents with complex health and social care needs.

Overall responsibilities:


Comply with the clinical governance framework and all activities related to it. This includes participation in the clinical audit programme
Provide leadership and support for the care team and act as a champion for residents’ safety and dignity.
To maintain skills and knowledge and ensure that care is delivered according to latest guidelines and best practice evidence available.
Develop monitoring and reporting systems which promote the delivery of safe, effective and high quality services.
Ensure that clear and accurate records and communication systems relating to clinical and care delivery are maintained and effectively used by colleagues.
Act as a role model for good care governance practice.


Key Responsibilities


Provide leadership and support for clinical and care colleagues and act as a champion for resident’s safety and dignity
Work with the home manager to formulate strategies for service development or changes in service provision and support implementation
Provide effective leadership and support for the care team within the home.
Supervise the care team on a day to day basis and through formal supervision.
Act as a mentor for new colleagues joining the care team or for those who require specific support to develop skills or knowledge.
Liaise with GPs and other health professionals to ensure that residents receive the medical and clinical support they require.
Demand high quality service delivery focused on residents individually assessed needs.
Act within Care UK’s Admission & Discharge Policy
To maintain skills and knowledge and ensure that care is delivered according to latest guidelines and best practice evidence available
Maintain skills and keep up to date with clinical developments and best practice in areas relevant to care delivery in the home.
Ensure that colleagues have undertaken training appropriate to their roll and that learning is transferred into practice.
Monitor delivery of care, including infection prevention and control procedures, e.g. wound care, catheter management; and ensure high standards are maintained.
Develop links with local nurse specialists and teams e.g. continence nurse, tissue viability nurse, falls service etc. and ensure that residents are referred according to local procedures and protocols.
Provide support in relation to medicines management and be able to assess colleague’s competency to manage medication.
Act at all times within your own skills and competence.




Develop monitoring and reporting systems which promote the delivery of safe, effective and high quality services


Collate performance information required for the monthly management and other reports as required by the home manager.
Undertake clinical audits as required by the home manager and clinical and care governance. Ensure action plans are fully implemented.
Review accidents and incidents and ensure that lessons learnt are translated into practice. Conduct investigations as directed by the home manager, following an accident, incident or complaint.
Ensure high standard of record keeping are maintained in accordance with company requirements.
Review compliance with the Health and Social Care Act (2008) and Essential Standards of Quality and Safety (2010) and ensure that any requirements and recommendations made following a CQC review are actioned appropriately.
Ensure that clinical equipment is maintained in a safe, clean and fully functional state and that colleagues are competent and confident to use it.
Report areas of concern to the home manager and agree appropriate action to be taken.




Ensure that clear and accurate records and communication systems relating to care delivery are maintained and effectively used by colleagues


Ensure colleagues are aware of company policies and procedures and that these are incorporated into practice.
Ensure effective and clearly documented handover systems are in place and that they facilitate the effective transfer of information between colleagues.
Ensure that notifications are completed and sent to CQC, in accordance with regulatory requirements and that all accidents and incidents are reported, recorded and investigated in line with company policy.
Ensure that all colleagues are aware of safeguarding vulnerable adults procedures and that these are implemented within the home.
Organise team meetings and ensure that minutes are taken and disseminated.
Provide information to residents and relatives in relation to care delivery, being mindful of data protection and Caldicott requirements.




Act as a role model for good care governance practice


Act at all times within own competence and knowledge.
Report any concerns regarding poor performance or unsafe practice via line management.
Intervene immediately in situations where there is significant risk to residents.
Assist the home manager to meet all relevant regulatory, contract and good practice standards.
Maintaining necessary residents confidentiality; at all times being mindful of Caldicott requirements.




Safeguarding of Vulnerable Adults / Mental Capacity Act

To complete training on Safeguarding of Vulnerable Adults and the Mental Capacity Act and be able to understand and implement SVA and MHA policies and procedures taking responsibility for reporting any safeguarding concerns to the senior person on duty or on-call RD



Health and Safety

As an employee of Care UK, the post holder has a duty under the Health and Safety at Work Act 1974, to:


Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures of the organisation, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions.
To ensure that adequate measures are taken to protect the health and safety of all colleagues including the maintenance and upkeep of a safe environment.


Data Protection

The post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act 2018 and the company’s ISO27001 accreditation. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data only to authorised persons or organisations as instructed.

Seeking a Field Care Coordinator who is dedicated, disciplined and empathetic towards clients.

Benefits:
Competitive salary, paid on-call hours, access to training, free uniform, minimum of 28 paid holiday and increased rates for bank holidays.

Key responsibilities:
• Facilitating communication: liaising between various healthcare providers to ensure that each client’s care plan is comprehensive and cohesive.
• Developing care plans: creating detailed care plans based on client needs, involving input from patients, their families, and healthcare providers.
• Work closely with both the Care Manager and Care coordinators as well as other office staff.
• Participate in an on-call rota.

Essential requirements:
• A valid driver's license and/or access to a vehicle
• Strong experience in the care industry as a senior carer/field care coordinator
• Level 2 NVQ in Health & Social Care

Please note that you must have the right to work in the UK to be considered for this position.

Position Description


We have an exciting opportunity in our Dandenong office with our Foster care team!
As a Case Manager in our foster care team you will work from a bright modern office space . Your role will be the effective case management of foster care placements delivering on the permanency objective to provide safe stable care for clients.  The purpose of the position is to improve outcomes for children and young people by delivering services and program outcomes through the support, supervision, and development of clients in the Foster Care program.
Working as part of a large team OzChild are looking for someone who wants to produce better outcomes for foster children and carers, supporting improvement in processes and achievement of client and carer outcomes.
Please visit our website for further information on who we are,
... Click here to view more detail / apply for Foster Care Case Manager

Adult Social Care Lawyer

Job Description

A Local Authority in South Yorkshire is seeking an experienced Adult Social Care Lawyer to join their team. As an Adult Social Care Lawyer, you will be responsible for providing legal advice and support on behalf of the legal team. You will handle a caseload of complex cases, including Court of Protection matters, mental capacity issues, and safeguarding investigations.

Requirements

• Qualified Solicitor or Barrister with a minimum of 3 years PQE
• Experience in Adult Social Care Law
• Strong knowledge of Court of Protection matters, mental capacity issues, and safeguarding investigations
• Ability to manage a busy workload and meet deadlines

Salary and Benefits

The Local Authority is offering a competitive hourly rate of £40-£50ph for this 3-month contract position. As an Adult Social Care Lawyer, you will have the opportunity to work with a supportive and collaborative team, gain valuable experience, and make a difference in the lives of vulnerable adults.

Hybrid - possible remote

Flexible

How to Apply

If you are interested in this Adult Social Care Solicitor position, please submit your CV to me on beth.kirby@servicecare.org.uk or 01772208969 . If you know someone who may be interested in this post, please send over the advert as we offer a £250 referral bonus if a candidate is placed

Adult Social Care Lawyer Job Opening

Location: Yorkshire

Job Type: Contract

Job Title: Adult Social Care Lawyer

Salary: £50ph

Proud member of the Disability Confident employer scheme

Apply Now
















Permanent Personal Care Assistants (PCA)


Brand new, state of the art residential care - Singleton WA 6175


Residential Aged Care | Permanent Part-Time Shifts available  

Immediate Start Available
Work close to home
Above award salaries
Brand new home 
Flexible shift arrangements
On-site parking
About the Company: Signature Care is a family-owned and operated aged care provider with a holistic focus on community, individual well-being, and a culture of respect and dignity. We have been caring for families for over three decades, and are proud of the unique residences offered to the community.   About the Role: We are currently seeking aged care experienced and qualified  Personal Care Assistant to support our brand new, state






... Click here to view more detail / apply for Permanent Personal Care Assistants (PCA)

:Our residential facility is dedicated to providing compassionate care and support to individuals who require assistance with daily living activities. We prioritize creating a safe and inclusive environment where residents can thrive.

Job Description:

Are you eager to begin a rewarding career in residential care? We are currently seeking dedicated individuals to join our team as Residential Care Workers. No previous experience is necessary – we offer comprehensive training and ongoing support to help you succeed in this role.

Responsibilities:

* Providing direct care and support to residents, including assistance with personal hygiene, meals, medication management, and mobility.
* Fostering a supportive and nurturing environment where residents feel valued and respected.
* Collaborating with colleagues and other healthcare professionals to develop and implement care plans.
* Assisting with household tasks and maintaining a clean and organized living environment.
* Participating in recreational activities and social outings with residents.

Qualifications:

* Compassionate and patient demeanor.
* Strong communication and interpersonal skills.
* Ability to work effectively in a team setting.
* Willingness to learn and adapt to the needs of residents.

Benefits:

* Comprehensive training program tailored to the needs of residential care.
* Supportive work environment with opportunities for career growth and advancement.
* Fulfilling work that allows you to make a positive impact on the lives of others.

If you're passionate about supporting individuals in a residential setting and ready to start your career in care, we encourage you to apply now!

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

If a genuine job seeker, please ensure a resume is attached (not just a Workforce Australia profile) as without a resume we are unable to contact you.
The purpose of a Home Care Packages Case Manager will be to provide support, maintain accurate documentation and coordinate internal and external home care services for clients who have been allocated Home Care Packages.

Case Management

Support and facilitate the provision of the allocated Consumer Directed Care packages via the accurate completion and lodgement of documents.
Develop and document a strengths based care plan with the client and their carer/representative to implement services which will met their individual needs.
Provide regular review meetings according to policy and procedures, which involve the care recipient, family, carers and community service providers including the client’s GP and other appropriate personnel, making modifications to the care plan as required.
Ensuring that accurate information and advice is provided to residents, service users, staff, the Coordinator, Allied Health and In Home Support, Director, Community Services and other agencies
Support the ongoing access to Consumer Directed Care by working, in consultation with the consumer, the establishment of a budget and associated care plan.
Provide ongoing case management for up to 60 Home Care Packages (HCP).
Monthly budgets are finalised and made available to all recipients of a Commonwealth funded Home Care Package.
Generation of HCP monthly activity reports via the client management system (Etools/Carelink+).
Maintain working knowledge and practice of Aged Care Commission Standards in all aspects of case management..
Liaise with the Service Coordination team to provide consumers with client focussed care, including accurate information of consumer needs for service delivery.
Receive new client applications through internal or external referrals.
Contact new clients to arrange an appropriate and convenient time to visit, and provide the client with the appropriate, relevant and applicable documents in accordance with company policy, including client agreements, care plans and fire safety plans, and ensuring all documents have been thoroughly completed.

Qualifications, Key Skills and Abilities

Minimum Certificate III in Aged Care / Individual Support or equivalent experience in similar role
Passion for supporting individuals and families
Commitment to organisational excellence
Strong verbal and written communication skills
Ability to develop rapport with internal and external stakeholders
Effective time management
Ability to manage competing priorities
A good command of the MS Office suite

.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.