Total 14 Manager account officer job vacancies in kuala lumpur

·        持有会计相关的证书（LCCT/CAT/ACCA/CIMA/Deg）

·        至少3年会计工作经验，并能处理全盘帐目和监督财务和会计操作

·        能独立完成工作，良好的沟通能力，能够与团队互动和协作。

·        华人，男女皆可     

·        公司地址：Taman Ehsan Industrial Kepong甲洞

·        薪水：视经验而定；面谈

有意者欢迎把你们的Resume Email : hr.mxfruit@gmail.com / WhatsApp 0165133886

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code

· 持有會計相關的證書（LCCT/CAT/ACCA/CIMA/Deg）

· 至少3年會計工作經驗，並能處理全盤帳目和監督財務和會計操作

· 能獨立完成工作，良好的溝通能力，能與團隊互動和協作。

· 華人，男女皆可

· 公司地址：Taman Ehsan Industrial Kepong甲洞

· 薪水：視經驗而定；訪談

有意者歡迎把你們的Resume Email : hr.mxfruit@gmail.com / WhatsApp 0165133886

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求

工作職責：

· 依照ISO9001、14001:2015和45001:2018的要求實施、運作和維護HSE管理系統審核。

· 負責工作場所環境、職業安全與健康事務的總體規劃、實施。

· 確保現場所有員工/工人遵守並遵守安全工作實務。

· 確保所有員工和分包商的工人在工作現場工作時使用合適的個人防護裝備 (PPE)。

· 執行並準備每日現場安全檢查表。

· 不時對新工人/分包商工人進行安全計畫（安全入職/工具箱會議等）。

· 監控現場普工活動的日常安全。

· 檢查現場使用的工地機械和設備，確保符合工程現場安全要求。

· 調查、分析、提出建議並維護事件/事故或工作危險的報告，以確定原因並提出預防措施。

· 確保工作現場有安全標誌、急救箱、消防設備和充足的安全材料。

· 準備安全工人時間表並將其提交給專案經理。

· 驗證所有法律要求和當局檢查是否已滿足並依照計畫中的規定進行。

· 根據馬來西亞 DOSH 要求維護、執行和加強安全相關事宜。

· 促進、建立和實施健康和安全程序，並提高員工的意識。組織安全衛生委員會會議。

· 進行風險評估，調查事件和事故的原因，並報告調查結果。對所有安全相關主題進行培訓。

· 在緊急情況下領導和協調緊急應變小組 (ERT) 或急救小組。

· 編制、分析和維護工作場所事故、職業病和職業中毒事件的統計資料。

· 準備與健康和安全相關的各種報告、文件和表格。

· 確保根據監管要求維護和儲存文件。

· 履行指定的其他與安全和健康相關的職責。

· 協助並向專案經理報告有關現場安全、健康和環境事務的問題。

· 成為團隊合作者，積極主動地促進工作場所的安全、健康和環境問題。

· 透過會議、培訓和其他溝通會議，持續向計畫人員提供安全與健康意識。

· 分配但不限於上述的任何其他職責。

工作要求：

· 最好是職業安全與健康綠皮書/學位持有者或同等學歷/與職業健康與安全相關的文憑或 NIOSH 認證。

· 該職位需要至少 5 年高層住宅建築工作經驗。

· 流利的英語和馬來語口頭和書面溝通能力。

· 熟悉法律要求以及良好的環境、安全和健康實踐

· 撰寫健康與安全報告和政策的經驗。

· 必須在 DOSH 下註冊職業安全與衛生辦公室。

· 如有需要，與地方當局聯絡。

· 必須以自我為導向，具備較強的領導能力和人際溝通能力。

· 所需語言：馬來語、國語、粵語、英語，因為這些是建築工地使用的語言。

· 自我激勵、組織良好、積極主動。

· 良好的解決問題和溝通能力。

· 能夠在壓力和緊張的時間安排下工作。

· 積極主動的態度，能夠同時處理多項任務，並在時間驅動的環境中茁壯成長

· 具備獨立工作和團隊合作的能力

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 醫療保險
• 開放文化

Job Responsibilities:

·       Implementation, Operation, and maintenance of audit of HSE Management System in compliance with ISO9001 and 14001:2015 and 45001:2018.

·       Responsible for overall planning, implementation of the Environment, Occupational Safety and Health matters within workplaces.

·       Ensure the safe working practices are observed and complied with by all staff/workers at the site.

·       Ensure that all staff and subcontractors’ workers are using suitable Personal Protective Equipment (PPE) while working at the worksite.

·       Carry out and prepare the daily site Safety Inspection Checklist.

·       Carry out safety programs (Safety induction/toolbox meeting, etc.) new workers/subcontractors’ workers from time to time.

·       Monitor the daily safety of general workers’ activities at site.

·       Inspect the worksite machinery and equipment which are being utilized at the site to ensure compliance with the project site safety requirements.

·       To investigate, analyze, make recommendation, and maintain reports of incidents/accidents or work hazards, to determine causes and propose preventive measures. 

·       Ensure safety signage, first aid kit, firefighting equipment and adequate supply of safety materials are available at the worksite.

·       Prepare and submit the safety workers time sheet to the Project Manager.

·       Verify that all legal requirements and inspections by authorities are met and carried out as specified in the plan.

·       Maintain, enforce, and enhance safety-related matters in accordance with DOSH Malaysia requirements.

·       Promote, establish, and implement health and safety procedures, and raise awareness among employees. Organize safety and health committee meetings.

·       Conduct risk assessments, investigate the causes of incidents and accidents, and report findings. Conduct training on all safety-related topics.

·       Lead and coordinate Emergency Response Teams (ERT) or First Aid teams during emergencies.

·       Compile, analyze, and maintain statistics on workplace accidents, occupational diseases, and incidents caused by occupational poisoning.

·       Prepare various reports, documentations, and forms related to health and safety.

·       Ensure documents are maintained and stored accordingly to regulatory requirements.

·       Perform other safety and health-related duties as assigned.

·       Assist and report to the Project Manager on issues pertaining to the site safety, health, and environmental matters.

·       To be a team player and proactive in promoting safety, health, and environmental matters at the workplace.

·       Continuously provide awareness on safety & health to project personnel through meetings, training, and other communication sessions.

·       Any other duties as assigned but not limited to the above.

 

Job Requirements:

·       Preferably a Green Book / Degree holder in Occupational Safety and Health or equivalent / Diploma or NIOSH Certification related to Occupational Health and Safety.

·       At least 5 Years of working experience on high rise residential construction is required for this position.

·       Fluent verbal and written communication skills in the English, Bahasa Malaysia.

·       Good knowledge in legal requirements and good environmental, safety and health Practices

·       Experience in writing reports and policies for health and safety.

·       Registered OSH Office under DOSH is a pre-requisite.

·       Liaise with local authorities if needed.

·       Must be self-oriented with strong leadership and interpersonal skills.

·       Required language(s): Bahasa Malaysia, Mandarin, Cantonese, English as these are the language used in the construction site.

·       Self-motivated, well organized, and proactive. 

·       Good problem-solving and communication skills. 

·       Ability to work under pressure and under tight schedule. 

·       Initiative-taking attitude with the ability to multitask and thrive in a timeline-driven environment

·       Ability to work independently as well as part of a team

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Open culture

Role Summary

We are looking for a qualified Account Manager. Job Requirements: Malaysians or individuals with relevant residence status. Candidates with 1 year of sales experience preferred – SME sales experience will be an added advantage. Fresh graduates with diploma / degrees are also encouraged to apply. Highly self-motivated, Strong interpersonal and Communication skills. Results oriented, self-driven, persuasive, persistent and resourceful.

 

What you'll bring

The Role of SME Sales Account Manager is crucial for Experian because it focuses on engaging with small and medium -sized enterprises, which form a significant portion of the market. SME Sales professionals can drive revenue growth by tailoring Experian's product and service to meet the unique need of these businesses. they also play a vital role in building and maintaining relationships with the clients, enhancing brand reputation and identifying opportunities for innovation and expansion with SME sector. Ultimately their impact lies in driving revenue, fostering customer loyalty and contributing to Experian's overall growth and success in serving the SME market.

 

Key Responsibilities

• The role Account Manager offers an exciting opportunity to promote the use of Experian proprietary risk management solutions amongst business users. The role focuses on customer acquisition and exposes you to business owners and entrepreneurs across a wide range of industry sectors. Ample training and guidance will be given to hone your client engagement and selling skills.

We are looking to hire a Key Account Manager with experience in Exhibitions and Events within the Renewable Energy sector.

The role is based in Dubai and will be overseeing two huge trade shows they host called WETEX and Dubai Solar Show.

Drive sales promotion and brand development efforts for WETEX & DSS both locally and in international markets. Collaborate with management to develop sales strategies, aid in forecasting, and work towards achieving sales targets. Ensure the successful execution of the event by coordinating and following through on essential tasks. Engage with General Managers, Directors, CEOs of companies, Consular officials, and government representatives, both locally and globally, to promote WETEX & DSS.

Your Career

As an Account Manager for GLC Accounts, you will be responsible for delivering new clients in our growing territories. You are the primary point-of-contact for major accounts and are accountable for delivering at above quota sales performance in your region. You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high, executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by Palo Alto Networks solutions.

You will lead to identifying and signing appropriate channel partners as well as training them on our solutions. Additionally, your credibility will guide your customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge.

Your Impact

• You will specifically be responsible for acquiring and managing key strategic GLC accounts in Malaysia
• Employing world-class account management skills to identify cross-selling and up-selling opportunities within the target accounts
• Be a highly competent presenter, with a proven track record in selling to C level executives
• Develop and maintain detailed account profiles including organisational charts for all accounts to be reviewed by management on a quarterly basis
• Facilitate communication on strategic and tactical issues facing our clients and partners
• Maintain continuity and up-to-date knowledge of industry trends, technical developments, and governmental regulations that affect target markets
• Develop market strategies and goals for each product and service - understand the strategies, goals, and objectives of accounts
• Lead coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management)
• Take full responsibility for accurate sales forecasting by demonstrating in-depth knowledge of sales cycles from initial contact through the procurement process
• Extensive domestic travel and possible International travel as necessary

Position Summary

To implement an integrated key account management process between Samsung and the Telco key accounts.

Role and Responsibilities

Key Focus

• To implement an integrated key account management process between Samsung and the Telco key accounts.
• To build a strong working relationship with internal (PMs & other functional divisions) and external stakeholders to ensure better access of opportunities within these key accounts.
• Drive sales growth through solutions and cross selling of Samsung dedicated products (Enterprise Edition Model, Rugged, Knox). 

Account Management

• Identify key accounts based on customer mapping and segmentation.
• Relationship development and management with key individuals and top decision makers at the partner firm.
• Represents a knowledgeable, efficient, and professional image of our company by handling business in a respectful and professional demeanor.
• Requires a deep understanding of the partner firm’s business, systems and processes especially in areas concerning product usage and capabilities.
• Address customer concerns and ensure the resolution of issues in a timely manner, with   follow-up when appropriate.
• Develop & implement sales plan, presentations, proposals and contact reports.
• Proactively conduct needs finding and review sessions with all stakeholders on a regular basis to review service needs and usage trends.
• Provide reports and analysis as required to generate creative solutions to maximize sales & profits.
• Be the bridge between the Samsung and our partner firm in finding and proposing cross selling opportunities.  
• Be responsible for building customer loyalty and ultimately developing advocates within these accounts.

#LI-SME #LI-MidSenior

Skills and Qualifications

• Minimum 5 years experience in related industry.   
• The ability to chase new sales opportunities with aptitude to grow and foster these relationships into an ongoing partnership
• An ability to work autonomously, as part of a team, but also to pro actively add to the strong company culture
• Bachelor’s degree preferred.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Position Summary

Maximize the revenue and profit by planning and executing the sales strategy and plan optimized for the selected channel account based on the regional business strategy.
2. Build a foundation for maximizing sales revenue and profit based on the trust and teamwork with the channel accounts.

Role and Responsibilities

SALES PLANNING

• Assist Branch Manager in developing product mix sales plan.
• Planning for effective utilization of the products available.
• Co-ordinate with the commercial and logistics department to arrange for timely delivery of material to the dealers.
• Planning day to day sales activities.

DEALER MANAGEMENT

• Building long term mutually beneficial relationship with the dealers to keep them motivated.
• Training dealer’s employees for proper display and educating them about product features.
• Arranging/ organizing service back up to the dealers.
• Give guidelines to the dealers regarding the promotional activities.
• Ensure that promotional material is properly displayed.

SALES SUPPORT

• Ensure proper and efficient after sales support to the dealer.
• Give feedback to the dealer regarding his sales support to the customer.

MIS

• Ensure timely preparation and dispatch of reports regarding market activities, Competitors Products/ Prices/ Promotion activities to the Branch Manager.
• Prepare dealer reports related to sales figure, collection, scheme achievement etc.
• Send reports regarding discount schemes, figures, distribution of gifts, etc. to the accounts department.

FIELD MANAGEMENT

• Managing distribution of goods, which are high demand but short in supply.
• Maintaining contacts with competitors’ dealers to extract information.

#LI-Midsenior #LI-SME

Skills and Qualifications

• B.A. or Diploma in Marketing and Sales Management.
• Experience of 4 -6 years, preferably in the Consumer Electronics Industry. At least 2 to 3 years of sales experience. Candidates from FMCG and Retails industry are encouraged to apply.
• Good Communication and negotiation skills.
• Good interpersonal skill

• Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Able to speak major Chinese dialects will be an added advantage

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

KEY RESPONSIBILITIES

 Driving CRM initiatives and overseeing the execution of campaigns

 Developing, implementing and managing retention marketing tactics to deliver increased purchase frequency and value to meet business objectives.

 Analysing data from retention marketing campaigns and reporting performance insights to recommend improvements.

 Planning, managing and negotiating multiple digital campaigns with third parties where necessary.

 Developing overall business operations and awareness campaigns, overseeing performance analysis and updating where necessary.

 Supporting optimisation of email and automated communication flows, developing new flows to make best use of insights in timing, targeting and content.

 Building and managing campaigns with messaging to customers or clients customised according to lifecycle stage and engagement level.

 Developing creative briefs and assigning to designers and copywriters to create highquality, effective creative assets.

 Assisting and advising on personalised targeting and content when required.

 Leading and analysing A/B testing to optimise engagement.

 Monitoring competitor campaigns to inform and shape the client’s future strategy and tactics.

 Expand client base and maintain strong client relationships according to agreed strategy.

 Lead project development, implementation, and evaluation across all functions.

 Innovate brand communication and advertising strategies, including offline revenue streams.

 Assess and enhance existing programs, collaborating with product marketing teams for opportunities.

 Drive market proposition, pricing, and go-to-market strategies for new products, overseeing launch collateral and communication programs.

We are seeking a dynamic Account Manager to join us in a pivotal client-facing role, responsible for managing and expanding our brand and category partnership. This role demands strong production expertise, project management and client management experience. Essential requirements include a profound understanding of creative and production processes, adeptness at managing key timings, mitigating risks, problem-solving, and ensuring brand consistency through collaboration with regional teams.

• Receive and interpret client briefs, and effectively communicate project requirements to the production hub.
• Brief production teams on client expectations, project specifications, and creative direction.
• Facilitate any necessary changes or revisions to meet client needs and expectations.
• Collaborate with Project Managers to oversee project timelines, milestones, and deliverables.
• Monitor project progress, identifying potential risks or roadblocks, and proactively addressing them to ensure timely delivery.
• Proactively manage client expectations, ensuring transparency and clear communication throughout the project lifecycle.
• Demonstrate a proven track record of success in managing client relationships and delivering exceptional service under high-pressure situations.
• Manage multiple projects simultaneously, effectively prioritizing tasks and to meet tight deadlines.

Global Account Operations Manager

Description -

What a Global Account Operations Manager does at HP:

• Manages the operational business relationships with large accounts providing operational perspective and addressing concerns.
• Acts as a point of escalation and collaborates with other teams to drive the resolution of operational issues while advocating for customer/partner requirements.
• Conducts regular operational performance reviews with the customer/partner and drives improvement plans.
• Communicates operational process changes to customers/partners and internal teams while also driving the implementation phase.
• Identifies potential risks associated with key accounts and develops risk management strategies and contingency plans to ensure business continuity.
• Leads complex pricing negotiations and contract discussions with key customers ensuring that contract terms are mutually beneficial and aligned with strategic objectives.
• Stays current with industry trends and emerging technologies to provide strategic insights to the customers, identifying opportunities for innovation and growth.
• Mentors junior team members and ensures that all customer interactions and dealings align with ethical standards and regulatory compliance.
• Performs financial modeling and analysis to identify opportunities for cost savings, revenue growth, and improved profitability within key accounts.
• Delivers customized training and enablement programs for key customers to maximize the value they receive from the organization's products or services.

Individuals who do well in this role at HP, usually possess:

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in account management, business development, supply chain, customer service, or a related field.
• Certified Sales Operations Professional (CSOP)
• Effective Communication

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

 

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.

 

#Li-Post

Job -

Sales Operations

Schedule -

Full time

Shift -

No Shift premium (Malaysia)

Travel -

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Financial Account Manager

Description -

What a Financial Account Manager does at HP:

• Leads and/or provides expertise to functional project teams and participates in cross-functional initiatives.
• Acts as an expert providing direction and guidance to process improvements and establishing policies.
• Collaborates with business leaders to guide and influence strategic decision-making within a broad scope.
• Performs complex and occasionally highly complex financial analysis for a financial function or business, utilizing strong business understanding to achieve objectives effectively.
• Leads and drives business initiatives, overseeing analysts across multiple sub-functions within finance.
• Forecasts financial results within a broad scope and identifies opportunities for process improvement and policy development, actively engaging in their design and implementation.
• Represents the business unit during cross-regional or cross-functional planning processes.
• Represents the organization to external customers and clients.
• Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
• Develops and builds productive internal/external working relationships and provides mentoring and guidance to lower-level employees.

Individuals who do well in this role at HP, usually possess:

• Four-year or Graduate Degree in Business Administration, Economics, Finance, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in financial management, internal audit, accounting, or a related field.
• Certified Public Accountant (CPA) is preferred.
• Certified Financial Analyst (CFA) is preferred.
• Has knowledge and skills in Accounting, Auditing, Automation, Corporate Finance, Data Analysis, Economics, Finance, Financial Analysis, Financial Modeling, Financial Planning, Financial Services, Financial Statements, Generally Accepted, Accounting Principles, Internal Controls, Investments, Process Improvement, Profit And Loss (P&L) Management, SAP Applications and Variance Analysis.
• Able to work Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere

#Li-Post

Job -

Finance

Schedule -

Full time

Shift -

No Shift premium (Malaysia)

Travel -

No

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience with presence in 30 Countries anchored by 7 Regional Offices.

We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment. The Key Account Manager represents the entire range of Optasia's products and is responsible for cross-selling the company's portfolio into the same account.

What you will do

• Establish productive and professional long-term relationships with stakeholders at all levels
• Coordinate the involvement of company personnel, including service, technical support, finance, marketing and management resources, in order to meet account performance objectives and customer’s expectations
• Optimize service performance from a financial point of view
• Assess, clarify and validate customer needs, including roadmaps and tenders, on an on-going basis
• Monitor the market and competitor activities
• Regular reporting on sales activities, opportunities, threats, project progress etc.
• Proactively lead a joint company-strategic account planning process that develops mutual performance objectives and financial targets
• Drive solutions-orientated efforts that address the customer situation
• Ensure accurate business performance reporting, data quality, KPIs on a daily, weekly and monthly basis.

Accountabilities and Performance Measures

• Achieve assigned service performance targets from SLA and financial perspectives
• Achieve sales targets for new business (cross-selling opportunities)
• On-time payment collection
• Complete strategic account plans that increase customer base, drive sales and KPIs
• Active member of integration project team and ensure on-time service launches
• Maintain high customer satisfaction ratings
• Arrange meetings between CXO level account personnel and the company’s management

What you will bring

• 5+ Years of verifiable experience in Large Account Management
• Proven experience in Financial Services with product oriented background
• Knowledge of Telecom Products and Systems
• Proven sales track record of Telecom and/or VAS services/solutions
• Sound understanding of the culture, politics and (regulatory) policies in [Tanzania] and a good insight into the telecom industry
• Bachelor's or Master's degree

Your key attributes

• Experience with financial statements and reconciliation processes
• Strong interpersonal and relationship building skills
• Modern, consultative sales techniques and results orientated
• Self-motivated and ability to work independently
• Ability to converse with stakeholders of all levels, from C-level to business operations
• Effective influencing, persuasive and negotiation skills
• Highly analytical, converting trends into actions
• Excellent presentation skills
• Pro-active attitude
• Multi-tasking and coordination
• English and local language is required