Job brief

We are looking for a professional Operations Manager to coordinate and oversee our organization’s operations.

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Degree in Business, Operations Management or related field

Job Description & Requirements

You are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.

Take responsibility for the business performance of the restaurant
Plan and analyse restaurant sales levels and profitability
Prepare reports at the end of the shift/week
Create and execute plans for staff development
Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
Provide effective leadership to the F&B team to ensure targets are met
Constantly review, evaluate operations/procedures and suggest improvements to the management
Coordinate the entire operations of the restaurant during scheduled shifts
Perform banking duties
Maintain high standards of quality control, hygiene, and health and safety
Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
Any other appropriate duties and responsibilities as assigned
Requirements:

Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
Excellent organizational skills , interpersonal & communication skills
Strong public relations skills
Ability to thrive in a challenging environment
Strong leader & team player
Capable of delivering profits, costs control and building of customer loyalty

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Title: Account Assistant (1year contract) ID9021
Location: Tuas
Working Hours:Monday to Friday: 830am-530pm
Salary: $2200-$3000
Benefit:
*Bonus twice a year
*AL 10 days
* Company transport provided at Jurong east & bedok

Job Description:
•Issue invoices & email to customers
•Assist in receipt updates, vendor invoice processing, payment arrangements
•Ensure monthly closing of AP, AR and generated report on timely basis
•Perform any other duties as assigned by the Director

Requirement:
•Min diploma in accounting
•Min 1 year of account working experience

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Assistant Housekeeping Manager to join our team

As a Assistant Housekeeping Manager, we rely on you to:

• Assist Executive Housekeeper in directing and maintaining housekeeping department
• Supervise the team in the maintenance of guest rooms and replenish room supplies
• Ensure quality assurance standards are met at all times
• Ensure the quality of service delivered is compliant with hotel guidelines and policies

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Enjoys problem solving with a can-do attitude
• Is a friendly, helpful and trustworthy leader
• Has strong interpersonal skills
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

Job Responsibilities include, but not limited to

• Scheduling Library Roster for Library staff
• Preparing and submitting various reports and records as required by the Library, DVD and Book Club Committees.
• Response to members complaints, resolve problems and/or contacting vendors as appropriate
• Ensure new acquisitions are released timely on every 1st of the month for our Members
• Catalogue and re-classify new and old Non-Fiction books
• Keep track of books ordered - report for the Library Sub-Committee
• Confirm Attendees for Meetings, Booking of rooms and preparing menu for meetings
• Managing any requests made by patrons which include but not limited to

1. Purchasing specific titles [monographs and DVDs]
2. Subscribing to magazines or newspapers
3. Accepting Donations
4. Dispute resolution among members

• Online purchase – list of books and DVDs submit to Purchasing Manager
• Submit booklist approved by the Library Sub-Committee for local purchase to the Purchasing Manager
• Prepare agenda for Library Sub-Committee and DVD Section
• Prepare GC Report and follow-up from meetings
• Ensure new implementations are in operation:
• Fines charges - Vlib (Library Management System) & Finance system automation
• New members elected monthly – Vlib & Membership database synchronization
• DVD operations and Invelos DVD Profiler (US software) – online DVD listing for browsing
• Self-Check machine kiosk for books (encourage members to use)
• Work pad stations for RFID – reader to scan items at the library counter
• Automated Email Services – overdue and reservation notices to members
• Work with vendors – 3M (RFID vendor) & VTech (Library Management System vendor) on requests from Sub-Committees and Management
• Recommend best sellers/good reads to members
• Interaction with members for feedback to improve library services
• Select and purchase new books with Library Sub-Committee representative monthly
• Organise Library events such as ‘Meet The Author Evening’
• Organize library visits for staff and Committee members
• Training courses for executive and associates – suggest and plan new and essential courses
• Manage Budget for Books/DVDs/Periodicals - ensure within Budget
• Raise purchase requisition for projects listed in the Annual Budget/Capex
• Annual Report – submission
• Any other ad-hoc tasks that require attention, such as assisting IMDA submissions, interviewing library candidate

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• Check in and check out Books at the Library counter
• Assist members to use Self-Check machine to check out books
• Assist members with photocopying
• Assist members with the internet stations
• Responsible for the on-going Book culling exercise
• Reply to email enquiries
• Handle telephone enquiries

Requirements

• A degree or equivalent in Library Science, with at least 3 years of experience
• Service-oriented and comfortable with public speaking and presentations
• Ability to work on scheduled shifts which include weekends and public holidays
• Excellent written and verbal communications skills in English
• Good organizational, planning and time management skills
• Good knowledge of Microsoft Excel, Word, and PowerPoint
• High level of digital and information literacy

Job Title: Account Assistant Payable - (AP) (ID7111)
Location: Clementi
Working Hours: 5days work week, 9am-6.30pm
Basic Salary: $2500-$2800
Benefits: AL 12days, AWS/ Variable Bonus


Job Description
• Handle full spectrum of Accounts Payable (AP) function.
• Processing of vendor invoices
• Processing of payment run for all modes of payments.
• Perform monthly staff petty cash claims.
• Ensure all invoices and expenses of petty cash claims are complete and approved by authorized personnel.
• Assist Accounts Executive
• Other admin works & ad hoc finance related assignments.

Requirement:
• Minimum Nitec/Higher Nitec/ Diploma in Accounting or equivalent
• At least 1 year of relevant AP working experience.
• AR & AP knowledge preferred.

Joy Resources Consultancy is seeking customer-oriented individuals eager to expand their skills in managing a branch independently within a dynamic environment. The Sales Manager position requires CEI qualifications due to its emphasis on detailed knowledge of employment laws and regulations.

Remuneration & Benefits:

• Competitive Basic Salary: S$3,500 to S$5,000
• Lucrative Commission
• Annual Performance Bonus

Requirements:

• Mandatory CEI certification
• Preferred sales experience in the relevant industry
• Strong sales acumen, self-motivated, and capable of sourcing and closing sales autonomously
• Ability to handle all operational aspects of a branch office, including sales, customer support, and rostering
• Effective communication skills
• Positive attitude and a team player

Responsibilities:

• Conduct screening interviews to assess the qualifications and suitability of potential domestic helpers.
• Match families with the most suitable MDW based on their specific needs and preferences.
• Provide ongoing support and guidance to both families and MDWs to foster successful working relationships.
• Stay updated on the latest regulations and best practices in the domestic helper industry.
• Maintain accurate records and documentation.

If you believe you are a suitable candidate for this role, please apply via mycareerfuture website or submit your resume to sam@joyresources.com.sg. We look forward to receiving your application.

• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Description:

• Manage the daily operations of the front office to ensure efficient functioning of the team
• Responsible for coaching Front Office team members to ensure services rendered are effective, efficient and comply with the Hotel’s standard
• Develop operations plans and monitor room inventory
• Collaborate with various departments on operational requirements
• Plan and schedule Front Office team duty roster and forecast projected occupancy for Front Office Manager’s approval
• Ensure Front Office team comply with work ethics and grooming standards to all policies, and procedures determined by the Hotel
• Handle guests’ concerns and feedback tactfully and follow-up on corrective actions if required
• Ensure the general cleanliness and maintenance of the hotel premise
• Perform other tasks as assigned

Requirements:

• Diploma in Hospitality or Tourism, or a related field will be advantageous
• Minimum 3-5 years of experience in the hotel industry, especially the Front Office
• Matured and positive individual, capable of multi-tasking and working in a fast-paced environment
• Good interpersonal and communication skills
• Well-groomed and upholds a professional nature outlook
• Able to commit to 6-day rotating shifts including public holidays and weekends
• Good knowledge of MS Office programs

Responsibilities

• Leads and manages a team of architectural personnel if possesses adequate experience;
• Conceptualizes concept and schematic designs; Carries out feasibility studies and presents design proposals;
• Prepares tender documentation, schedules and material specifications;
• Liaises and discusses project-relevant issues with clients;
• Oversees progress of on-site work and resolves any arising issues;
• Liaises and coordinates with consultants and contractors;
• Ensures design quality and authority compliance.

Requirements

• A recognized Degree in Engineering
• Good knowledge of architectural details, working drawings and construction practices;
• Knowledge of computer 3D and presentation programmes such as Microstation, Revit, Photoshop and Sketchup;
• Flair in design, ability to sketch fast and produce good design concepts;
• Conversant with local codes and regulations.

1. Role Description:

Sales manager plans directs and coordinates sales operations in an organisation. He/she leads the development of sales strategies expands sales channels and network. He/she may drive client relationships by managing sales related customer service.

2. Specific Responsibilities:

1. Trainee will be able to know the company's products and services in depth, so as to ensure that clients will be able to be advised competently and when client has any queries the trainee will be able to answer them without having to constantly reference or check up on the details which will improve the client's trust in the company's competency.
2. Trainee will learn how to reach out to new and current customers and be able to provide customers with guidance and creative solutions to solve customers needs as they arise.
3. Trainee will be able to keep abreast of competitors' performance, promotional tactics and provide relevant feedback to the trainer. Trainee will then keep constant communication with trainer to come up with sales data and sales strategies to improve on company's sales and marketing.
4. Trainee would be able to determine annual unit and gross-profit plans.Trainee will also know about sales technique, and be able to develop and implement new sales initiatives, strategies and programs to capture key demographics.
5. Trainee will be able to provide monthly report updates to the trainer in regards to the sales performance of the shop. Trainee will be able to track the trend of sales and provide relevant feedback to the trainer for data tracking that will be used for strategy planning.

3. Competencies:
1. Product Knowledge
2. Customer Service
3. Market Research
4. Planning Imporovement
5. Reporting

4. Duration of Traineeships:6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3800

1) good skill in foot massage

2) good skill in body massage

3) 3 years and above experience in Spa/Massage industry

4) willing to work on weekend and public holiday

5) team work player

6) education N level or related trade Certificate

7) friendly

8) Non smoker

9) Non drinker

10) Must be able to comunicate in simple English

Service Delivery Manager

As a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.

Role and Responsibilities

• Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service
• Maintaining high-performance levels for service-related processes, and implementing improvement activities wherever necessary
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Developing a deep understanding of projects to gain insights into the scope of service delivery
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
• Analysing third-party as well as internal processes, and creating strategies for service delivery optimisation
• Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
• Providing accurate and regular reports to the management on the performance of the service delivery
• Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
• Collaborating with technical design teams to set standards for software, hardware, and security

Qualification and Requirements

• Experience in dealing with third-party-provided services
• Operational ability in a diverse, large-scale environment
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
• Mastery of ITIL principles
• Expertise in people management and leadership
• Strong organizational skills
• Ability to manage and prioritize tasks efficiently
• Solid resource planning and problem-solving skills
• Readiness to demonstrate a proactive attitude
• Excellent verbal and written communication skills