Total 193 Internship Tech Support job vacancies in Malaysia

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 400 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

We are looking for an amazingly well-rounded HR Intern to help quickly grow our business in Singapore! As a HR Intern for Sleek, you will be part of a highly collaborative, fun and amazing team and be involved in exciting HR related projects. You should be highly organised, detail-oriented and most importantly, personable and approachable. You will operate with limited guidance and have strong business partnering skills. You won't be afraid to approach new, unique problems, and you'll be capable of working with large amounts of data with high attention to detail.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Assisting the Head of People and Culture (SG) in all HR facets and being responsible for handling administrative tasks for the Human Resources team.
• Posting job advertisements to job boards.
• Assisting with the end to end recruitment process.
• Responsible for keeping various documents in a proper and organised manner in the internal HR System.
• Champion and incorporate our culture and values in all aspects of our work.
• Assist in managing any ongoing projects and track its progress, providing updates to the Head of People and Culture (SG).
• Assist in organising team and company events.

Performance Standards

• Passion for People and Culture.
• Highly accountable and reliable.
• Able to handle confidential information.
• Highly self motivated and a quick learner.
• Excellent Interpersonal and Communication skills.
• Possess the drive to overcome challenges in a start-up environment.
• Able to commit to a 6 months internship.
• Proficient in Google Suites.

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Role & Responsibilities:

• Maintain, support and enhance Yonyou OA system design, optimize and implementations.
• Work with Management to understand the business needs, system maintenances, change requests and new developments.
• Investigate all reported problems/errors and take initiate to rectify & testing so that the system can operate correctly and efficiently.
• Act as the first-point of contact person between the users.
• Work closely with vendors to ensure smooth operation of OA system.
• Follow up with internal users to ensure that new implementation is operating smoothly.
• Conduct workshops to train key users and colleagues when new/change request is implemented.
• Create and update the process flows, customizing documents, user documentations etc.
• Configure system as and when is required.

Requirements:

• Minimum 2 years of relevant experiences in implementing Yonyou OA system.
• Diploma/Degree in Information Technology/Computer Science/Information System or equivalent.
• Resourceful, independent, responsive and pro-active.
• Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue.
• Good team player and able to collaborate with internal and external stakeholders.
• Possess good communication and interpersonal skills.

The Youth For Autism (YFA) program (https://yfa.autism.org.sg/) provides an opportunity to expose youths who are keen to contribute in the social services or teaching sector.

We invite youths who have proven commitment and competence to join us as a Teacher Support (Intern) to transform the lives entrusted to us.

Your responsibilities as a Teaching Support (Intern) will include:

• Providing effective class support to students with Autism Spectrum Disorder (ASD) using 5 ASD friendly features in classrooms
• Providing 1:1 behvaioral support to students who require added support
• Working collaboratively with Educators to prepare teaching materials and resources for lessons and workshops
• Contributing to school-wide projects, co-curricular activities (CCAs), subject and event committees in your assigned department and/or other departments
• Any other responsibilities as assigned by your Supervisor

You should possess:

• Minimum GCE 'A' Levels/ Diploma and above
• A strong willingness to learn and grow your skills & knowledge
• Ability to work independently and as a team member
• A pro-active approach to problem-solving
• Strong verbal and written communication skills in English
• Ability to work in a fast paced, dynamic and challenging work environment
• Desire to learn about Autism and the passion to serve the autism community and their families

Internship Period: End December 2023 to End May/June 2024

If you are qualified and keen to be part of a life transforming team, please apply directly here or visit https://yfa.autism.org.sg/#apply to complete our YFA Application Form.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 440 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Position Duties

“Tell me and I forget, teach me and I remember, involve me and I learn.”

We offer a finance internship like no other. Being part of an in-house finance team holding most financial certifications (CA, CPA, ACCA, CFA), you will get an understanding of financial function from single document entry to strategic financial management, through statutory reporting, management reporting, modelling, business partnering and investor relationships, sometimes working on concepts that are at the forefront of financial management, exceeding industry best practices.

We need you to be highly analytical, curious and organised, interested in holistic financial management and already having a good understanding of accounting concepts. These are the tasks that we would require you to be involved in:

• Assisting the finance team in financial and data analysis.
• Creating dashboards, pivot tables, graphs, spreadsheet models from raw data.
• Providing financial statistics.
• Working on financial modeling, data cleaning & analysis, KPI tracking and process optimizations.

We will explain all the rest, give you autonomy and mentor you to become the next financial leader of Singapore. When your internship is concluded after 6 months you will hold 3 years worth of experience and dazzle your peers and market with your practical and conceptual knowledge.

Looking forward to hearing from you.

Requirements

• Preferably accounting-trained or understudying accounting/finance/business.
• Understands finance and accounting, e.g. profit and loss, balance sheet, cash flow, e.t.c
• Familiar with MS Office suite and Google G Suite. In particular MS Excel and Google Sheets and able to work with more advanced formulas e.g. IF, AND, OR, SUMIFS, COUNTIFS, VLOOKUP, HLOOKUP, INDEX, MATCH, e.t.c
• Loves working with numbers and detail-oriented.
• Smart, hardworking, and a goal-getter that is not afraid to get stuff done.
• Flexible and able to think on his/her feet.
• Eye for accuracy.

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Job Description

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for.

Location: Spring Garden
Duration: Full Time, secondment for up to 2 years

Roles that require PVG Membership

Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required to meet the cost of the PVG membership. This applies only to roles with a full time equivalent salary of £30,000 and above. (Teaching roles and jobs at Grade 12 and above (currently £32,555 per annum / £16.92 per hour)

The Council will pay for the PVG membership cost initially, either £18 for existing PVG scheme members, or £59 for non-members, and this cost will be deducted from an employee’s first FULL month’s salary payment.

Job Purpose:
To provide people experiencing domestic abuse with assistance and support and where appropriate access other support services.

Requirements

Standard grade English or equivalent.

Membership of the PVG Scheme or willingness to become a member.

Responsibilities

Ability to demonstrate warmth and empathy.

Interview skills.

Good assessment and communication skills.

Ability to advocate to other professionals and to liaise with appropriate agencies for the benefit of the victims of domestic abuse, in particular for their safety.

Skills to deal sensitively with issues posed by service users who are also parents.

An appreciation of the complexity of domestic abuse and a non-judgemental and respectful value base.

An awareness of issues around worker safety.

Enthusiasm for the work.

A recognition of the right of the perpetrators of domestic abuse to have an opportunity to change their abusive behaviour.

A recognition of the importance of pro-active contact when working with service users who have been abused.

Ability to recognise the limits of the role.

The Individual

Please see the Job Profile for further details.

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion.

Flexible Working

We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident

We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact AskHR@aberdeencity.gov.uk.

Armed Forces

We are a forces-friendly employer, have signed the Armed Forces Covenant and are a silver award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: armedforces@aberdeencity.gov.uk. We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

Guaranteed Interview Scheme

We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for our roles and who:

• have a disability
• are care-experienced and aged 16-29
• are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
• have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
• are New Scots aged 16-24 and are applying for any apprenticeships

Further information can be found at https://www.aberdeencity.gov.uk/services/jobs

Proud member of the Disability Confident employer scheme

The Youth For Autism (YFA) program (https://yfa.autism.org.sg/) provides an opportunity to expose youths who are keen to contribute in the social services or teaching sector.

We invite youths who have proven commitment and competence to join us as a Teacher Support (Intern) to transform the lives entrusted to us.

Your responsibilities as a Teaching Support (Intern) will include:

• Providing effective class support to students with Autism Spectrum Disorder (ASD) using 5 ASD friendly features in classrooms
• Providing 1:1 behvaioral support to students who require added support
• Working collaboratively with Educators to prepare teaching materials and resources for lessons and workshops
• Contributing to school-wide projects, co-curricular activities (CCAs), subject and event committees in your assigned department and/or other departments
• Any other responsibilities as assigned by your Supervisor

You should possess:

• Minimum GCE 'A' Levels/ Diploma and above
• A strong willingness to learn and grow your skills & knowledge
• Ability to work independently and as a team member
• A pro-active approach to problem-solving
• Strong verbal and written communication skills in English
• Ability to work in a fast paced, dynamic and challenging work environment
• Desire to learn about Autism and the passion to serve the autism community and their families

Internship Period: End December 2023 to End May/June 2024

If you are qualified and keen to be part of a life transforming team, please apply directly here or visit https://yfa.autism.org.sg/#apply to complete our YFA Application Form.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

We are a small family business working in the aviation sector. We are looking for a reliable and committed junior all-rounder to join our company. Experience not essential. All training is provided on the job. Hours 8.30am - 5.00pm. In house Monday to Friday. Salary $55,000 plus superannuation.

Qualifications & experience

Intermediate Microsoft Office skills (Word and Outlook)
Strong verbal and written communication, a polite phone manner.
Solid organisational skills and attention to detail
An ability to work well with others is essential.
Tasks & responsibilities

Office administration
Data entry
Filing
Answering phone and taking messages
Quoting and sourcing customer requirements
Placing purchase orders with suppliers
Other duties as required

Established in 2018 with roots in investing and building in blockchain and digital assets dating back to 2015. HashKey Group is one of the largest regulated institutional service providers for the digital asset ecosystem in Asia. The flagship business lines of HashKey Group include:

• HashKey Exchange: Regulated digital assets exchanges and OTC brokerage businesses with appropriate licenses in Hong Kong, Singapore and Japan
• HashKey Capital: A leading digital assets and blockchain-focused asset management company with close to $USD 1 billion in client’s assets since inception
• HashQuark: An innovative technology-driven staking-as-a-service provider

At HashKey Group, you will have the opportunity to work with innovative and entrepreneurial professionals. and become experts in the cutting-edge fields of blockchain and digital assets. We strive to create a nimble, professional, and respectful work environment where our people can grow individually and collectively.

Job Description:

• Provide full support to all Sales team members ensuring world-class service and client satisfaction.
• Assist in the account opening process by conducting proper documentation review and preparing KYC pack for Compliance.
• Coordinate cross functionally (Legal and Compliance, Operations, Trading, Risk) to ensure smooth business operations.
• Manage sales tracker and ensure timely reporting of important information and sales trends/insights.
• Drive business improvements by proactively proposing enhancements to boost business objectives, streamline processes as well as internal systems and tools.

Job Requirements:

• Currently pursuing a Bachelor's degree in Business or related field is a plus.
• Excellent written and verbal communication skills.
• Outstanding organizational and time management abilities.
• Customer-focused with a commitment to providing exceptional service.
• Ability to work collaboratively in a team environment.
• Detail-oriented with a high level of accuracy.
• Adaptability and willingness to take on new challenges.
• Knowledge of Web3/Crypto is a plus.

TCIS Global Internal Service Desk (ISD)

• Supporting all users in all TCIS operational facilities, locally and/or remotely operational centres, or home-based
• Supporting all local Service delivery teams on I.T related requirements

Detailed Responsibilities and Essential Duties

• Providing I.T technical support via telephone, face-to-face, or online support to the appropriate TCIS end-user community;
• Identifying hardware and software needed to provide solutions to TCIS I.T problems;
• Ensuring all incident support cases are dealt with, within agreed service levels, and to our end-user and/or customer’s satisfaction ensuring all work carried out is satisfactorily documented within the relevant call logging systems.
• Ensuring the TCIS corporate internal support queues are kept to a minimum.
• Ensuring timely updates for all incidents raised.
• Ensuring users' efficient and effective utilisation of TCIS I.T applications and equipment;
• Undertaking various housekeeping and reporting functions for our TCIS I.T areas of responsibility, including maintenance of shared resources;
• Proactive use of TCIS I.T monitoring and management software
• Liaising with internal, external support groups as well as TCIS vendors/supplier as required;
• Reporting on client/customers hardware and software, as and when required to do so (e.g. carrying out audits);
• A full understanding TCIS Policies and Procedures for Information Technology
• Ensuring that all TCIS I.T SLA’s and KPI’s are met

Customer Relationship Management

• Ensure a close working relationship is maintained at all times with the appropriate Customer representatives;
• Provide, as and when required information to customers, TCIS staff and management, both pro-actively and reactively, relating to the service being provided.

• Excellent communication skills
• Fluent in English language, with the ability to communicate professionally and confidently at all levels, both externally and internally;
• The ability to gain respect and confidence from co-workers and appropriate management teams;
• Prioritise tasks and be flexible, adaptable and able to work to tight deadlines;
• To maintain self-motivation and have the ability to organise and manage yourself as well as help motivate others.
• Excellent I.T Technical Support skills covering the following I.T areas;
  • Microsoft O/S Desktop Environment
  • Apple iOS, MacOS
  • VoIP Solutions (Telephony, Video Meetings)
  • Microsoft Application Support
  • Portable Mobile Devices (Tablets, Phones)
  • Local Area Networking,
  • Remote Connectivity Principals – VPN, RDP
  • Full understanding of LAN Protocols such as TCP/IP,
  • Two Factor Technologies
• Good I.T understanding Technologies
  • Security Patching (Software)
  • Infrastructure Hardware (Routers, Switches)
  • File Servers (Physical, Virtual)
  • Network Operating Systems (Linux, VMWare, Microsoft)

As well as the fantastic opportunity to partner with huge global brands and pursue an exciting career with a rapidly growing BPO leader, transcosmos pride itself on a fun, healthy and encouraging work environment in the premium district of Mckinley Hill, Taguig.

We also reward of our staff with great benefits including:

• Competitive compensation packages
• HMO/Medical and dental coverage
• Life insurance
• Non-taxable allowances
• Night differential
• And much much more!

Protective Intelligence Network, registered under the name FAH Intelligence Pte Ltd , provides a range of security services, including threat assessments, background checks, comprehensive due diligence, open source intelligence monitoring and analysis, travel security, and security training. These services are available to individuals, law enforcement agencies, and large organizations. (https://www.protectiveintelligencenetwork.net/)

We are currently in the process of developing a new e-learning platform that offers specialized security training. These training modules will utilize an AI avatar and text-to-speech applications to deliver the content. The training support intern's role will involve creating video presentations by converting PowerPoint text into spoken video clips using the AI avatar.

Proficiency in writing excellent English is crucial and likely the foremost requirement, alongside a meticulous attention to detail.

Contract Duration: 3 Months.

Here an example of a short video using an AI avatar. https://www.youtube.com/watch?v=UU01pl0v2Rk&t=5s

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small and medium business owners, entrepreneurs and investors, peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we offer a fully digital experience to all our clients, and all their transactions, requests and documents signing are made online. In addition, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 440 builders from 18 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful digital experience with a human touch to our clients!

Profile

We are looking for an amazingly well-rounded Corporate Secretary Admin / Intern to help quickly grow our business in Singapore! This position would suit a Corporate Secretary Admin / Intern who is forward-thinking and has the desire to work in a progressive, tech-assisted environment. As Sleek offers a full digital experience to all its clients, you will be an active actor of the full digital transformational journey of the Corporate Secretary business.

You will have a passion for understanding business owners, entrepreneurs and investors and the ability to creatively articulate the problems that keep them up at night. You will be skilled in translating these deep client insights into attractive solutions, compelling calls to action, and ultimately stunning results. You should have excellent brand-building and communications skills, ideally gained in a fast-moving online start-up environment. Additionally, you should be committed to exceeding customer expectations, within a firm that cares deeply about creating client happiness and aiming at being recognized by them as a World Class Service provider. But more than anything, you will be an enthusiastic team player and excited about the role you can play in creating Singapore’s most loved Corporate Secretary for business owners, entrepreneurs and investors.

Position Duties

The successful candidate will report to the Corporate Secretary Manager and will be responsible for the following corporate secretarial work that includes but is not limited to:

• Coordination of collection of files upon the completion of new transfer-in Companies.
• Maintaining and updating the storage inventory list and common seal inventory list.
• Coordination with the third party off-site storage provider.
• Monitoring and processing the Annual Return preview request between internal teams.
• Preparation and processing of all churn requested Companies.
• Assisting the Corporate Secretarial team with ACRA filings when required.
• Ability to manage voluminous workload without compromising on quality.
• Contributing proactively and assisting our technology development team in the further development of our company secretarial and governance software.
• Coordinating and transferring of files to the client's new provider.
• Special tasks and projects assigned from time to time.
• Other administrative tasks as assigned by the manager eg, scanning of documents.

Performance Standards

• Tertiary Education or Diploma/Degree Holder in the fields of Business Studies/ Law/Administration/Management or equivalent.
• Member of SAICSA and/or ACCA/ISCA would be a plus.
• Customer centric, a passion for customer excellence.
• Willing to be hands-on as and when required.
• Preferred minimum 1-2 years of work related experience gained in reputable corporate services firms and/or in-house corporate secretarial teams.
• Detailed oriented while being efficient.
• Possessing high degree of professionalism and responsibility.
• Ability to tackle challenges and meet tight deadlines.
• A team player with good interpersonal and writing skills.
• Good spoken and written communication skills in English, and a second language would be a plus.

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

• Provide 2nd level support for Bosch Enterprise System tickets
• Support end-user feedback
• Support CIP idea contribution
• Investigate and troubleshoot issues reported by end users (related to the Apps component)
• Communicate with end users in a clear and concise manner
• Document and resolve issues in a timely and efficient manner
• Experience with HTML, CSS, and JS
• Ability to communicate effectively & proffesionaly in English

Job Responsibilities

• Provide 1stCall Resolution technical support to our clients via phone and email
• Provide timely updates to customers on the status of outstanding issues within targeted Service Level
• Manage customer’s fault enquires and provide quality assistance
• Manage coordination within inter-cross operational supports to ensure speedy fault resolution
• Provide escalation to relevant party on prolong outages
• Manage email within the targeted Service Level
• Manage customer’s requirements and service contract renewal processes

Job Requirements

• Good knowledge of Microsoft Office (e.g Word / Excel / Powerpoint)
• Resourceful, independent and able to learn & integrate new technologies
• Able to communicate effectively and collaborate with team member
• Experience in IT support is an advantage
• Good problem solving and leadership skills

*Fresh graduate & no experience are welcome to apply*

RecruitWest is looking for an Internal Sales and Admin Support to work for our client in Welshpool. This salary package on offer is between $60K-$65K per annum (including super) and includes a work vehicle and work mobile. Duties and responsibilities include: Maintaining and building customer relationships Creating new sales opportunities Organising and handling logistics including read more...

Click here to view more detail / apply for Internal Sales and Admin Support

Founded in 2016, Katalon is the leading provider of a modern, comprehensive quality management platform. Katalon Platform enables quality assurance, DevOps, and software teams of any size to deliver world-class customer experiences faster, easier, and more efficiently.

Since its first launch, Katalon has experienced tremendous growth, serving more than 100,000 users across 30,000 teams of all shapes & sizes, many of which are in the Fortune Global 500, such as PwC, KPMG, Abbott, Standard Chartered, etc. Katalon is recognized as a top automation tool by prestigious review sites, such as Gartner, Capterra, and IT Central Station.

Katalon is headquartered in Atlanta, GA. For more info about Katalon, please visit https://katalon.com/

In the next generation, we believe. Being Kastronaut joining our Kataverse, you will be trained and empowered to participate in real-life projects, from which soft and hard skills will be developed and sharpened.

Responsibilities

• Providing appropriate solutions and information about products to customers, prioritizing and dealing with the questions in a timely manner.
• Manage the online FAQ and support article knowledge base.
• Responding to queries from customers by the system.
• Administrative support for the customer support team members according to instructions.
• Collaborate and communicate with cross-functional teams including Product, Engineering, and Account Management to ensure alignment.
• Other tasks and responsibilities as assigned

Must-have

• Interest in the software testing field and technology.
• An ability to communicate and collaborate well with people.
• Ambition to learn and self-motivation with attention to detail.
• Have good administrative and organizational skills.
• Excellent written and verbal communication in English.
• Be patient, empathetic, and able to listen to customers to provide excellent service and support.
• Aptitude to learn and understand new and emerging technologies.

Nice-to-have

• Bachelor's degree in Computer Science / Software Engineering or equivalent;
• Knowledge of any testing tools such as Katalon Studio, Selenium WebDriver, Postman, or Robot Framework…
• Software Testing certificate is a plus.

At Katalon, we bring together self-starting, open-minded, and talented people while actively promoting a transparent and growth-enabling working environment. But don’t just take our word for it. Take a better look below!

• Get paid to give back: Attractive monthly allowances & full-time employment opportunities after internship.
• Learn from the best: Joining real-life projects, interns gain hands-on experience and exposure to industry leaders and get incomparable mentorship from them.
• Develop a strong diverse connection: Interns have endless opportunities to meet & greet with top-notch professionals, connect and expand their network; collaborate across functions to explore different career paths.
• Career consultation: Interns can feel free to book as many 1:1 sessions as needed with our industry leaders to ask questions on how to be successful in the field.
• Set a stepping stone in the SaaS industry: This is your chance to set foot into the hottest industry, SaaS - the future of all.
• Experience professional working environment: It can help interns gain practical experience, develop essential skills, learn workplace etiquette, and gain exposure to different career paths.

Katalon is proud to be an equal-opportunity employer. We care about our people and celebrate our differences. We want to work with talented, collaborative, and innovative people. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other characteristics protected by law.