Total 31 Others Support Advisor job vacancies in Bandar Bukit Tinggi,Klang

We are seeking highly motivated individuals to join our team at OLPA as Financial Advisors. As a Financial Advisor, you will play a crucial role in helping clients achieve their financial goals and secure their financial future. You will provide comprehensive financial advice, develop customized financial plans, and recommend suitable financial products and services.

Highlight :

• High Basic Allowance provided 
• Hybrid work mode. Work-life balance with flexible working hours, manage your own schedule.
• Unlimited earning potential (Basic Allowance + Commission + Regular Cash Incentive + Yearly Bonus)
• Comprehensive training and Mentorship programs 
• High Opportunity for career advancement (Promote to Manager in 1 Year)
• Exciting rewards campaign for new joiner (free iPad / Travel etc) 

Job Responsibilities:

• Conduct thorough financial needs analysis to understand clients' financial goals and objectives.
• Develop personalized financial plans and strategies tailored to clients' unique circumstances.
• Educate clients on various financial products and services, including insurance, investments, and retirement planning.
• Build and maintain long-term relationships with clients, providing ongoing support and guidance.
• Keep up-to-date with industry trends, market developments, and regulatory changes.
• Meet or exceed sales targets and contribute to the growth and success of the agency.

Requirements:

• Full time or part time are welcome to apply
• Strong passion for helping others and making a positive impact on their financial well-being.
• Excellent communication and interpersonal skills.
• Proactive and self-motivated with the ability to work independently.
• High level of integrity, professionalism, and ethical conduct.
• Prior experience in sales or customer service is an advantage.
• Minimum SPM qualification or equivalent.
• Chinese Speaking is a must.

If you are ambitious, goal-oriented, and eager to build a successful career in the financial services industry, join our team at OLPA. Take the first step towards a rewarding future by sending your resume us. We look forward to welcoming you to our dynamic team!

Apply now to know more on our Attractive Commission Structure & current newjoin Campaign !

Note: Only shortlisted candidates will be contacted for an interview.

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Company trips

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service.
• Attend training and review sessions for continuous self development
• Identify customers' needs and wants.
• Recommend and match customer needs.
• Build excellence relationship with customers for potential cross sell and up sell.
• Manage clients portfolio.
• Recruit and build your own sales team.
• Leading the team together with company direction. 

Requirements:

• Only MALAYSIAN applicants.
• Preferably Diploma and above qualifications.
• Preferably at least 2 years working experience.
• Have own transport.
• Good understanding of sales principles and customer service practices.
• Track record of over-achieving sales quota.
• Strong communication and interpersonal skills.
• Customer service focus.
• Friendly, helpful, confident and engaging personality.
• Basic administration skills.

Perks & Benefits

• Commission and bonus
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service.
• Attend training and review sessions for continuous self development
• Identify customers' needs and wants.
• Recommend and match customer needs.
• Build excellence relationship with customers for potential cross sell and up sell.
• Manage clients portfolio.
• Recruit and build your own sales team.
• Leading the team together with company direction. 

Requirements:

• Only MALAYSIAN applicants.
• Preferably Diploma and above qualifications.
• Preferably at least 2 years working experience.
• Have own transport.
• Good understanding of sales principles and customer service practices.
• Track record of over-achieving sales quota.
• Strong communication and interpersonal skills.
• Customer service focus.
• Friendly, helpful, confident and engaging personality.
• Basic administration skills.

Perks & Benefits

• Commission and bonus
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Responsibilities:-

• Provide support services to the marketing team;
• Monitor trade proceeds/transactions, liaise with various internal departments, bankers and external parties;
• Maintain trading records and assist in preparing reports.

Requirements:-

• Bachelor degree from a recognized university in any field;
• Basic accounting knowledge;
• Preferably 2-3 years working experience;
• Preferably having knowledge in palm oil, banking or trading markets;
• Excellent communication and interpersonal skills;
• Ability to work independently and as part of a team.

Perks & Benefits

• Central location
• Hospital and Surgical insurance, Group Personal Accident Insurance

Responsibilities:-

• Provide support services to the marketing team;
• Monitor trade proceeds/transactions, liaise with various internal departments, bankers and external parties;
• Maintain trading records and assist in preparing reports.

Requirements:-

• Bachelor degree from a recognized university in any field;
• Basic accounting knowledge;
• Preferably 2-3 years working experience;
• Preferably having knowledge in palm oil, banking or trading markets;
• Excellent communication and interpersonal skills;
• Ability to work independently and as part of a team.

Perks & Benefits

• Central location
• Hospital and Surgical insurance, Group Personal Accident Insurance

職責：

• 透過卓越的銷售服務確保高水準的客戶滿意度。
• 參加培訓和複習課程以持續自我發展
• 確定客戶的需求和願望。
• 推薦並匹配客戶需求。
• 與客戶建立卓越的關係，以實現潛在的交叉銷售和追加銷售。
• 管理客戶投資組合。
• 招募並建立自己的銷售團隊。
• 帶領團隊與公司方向一致。

要求：

• 僅限馬來西亞申請者。
• 最好有文憑及以上資格。
• 最好有至少2年工作經驗。
• 有自己的交通工具。
• 很好地理解銷售原則和客戶服務實踐。
• 超額完成銷售配額的記錄。
• 較強的溝通和人際交往能力。
• 客戶服務重點。
• 個性友善、樂於助人、自信、迷人。
• 基本的管理技能。

津貼和福利

• 佣金和獎金
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 開放文化
• 個人發展機會

職責：-

• 為行銷團隊提供支援服務；
• 監控貿易利益/交易，與各個內部部門、銀行家和外部各方聯絡；
• 維護交易記錄並協助準備報告。

要求：-

• 任何領域的認可大學的學士學位；
• 基礎會計知識；
• 最好有2-3年工作經驗；
• 最好具備棕櫚油、銀行或交易市場的知識；
• 優秀的溝通和人際交往能力；
• 能夠獨立工作並作為團隊的一部分。

津貼和福利

• 中心位置
• 住院及手術保險、團體人身意外保險

We are looking for committed and passionate individuals who want to make a difference, with a positive attitude and strong work ethnics.

Job Description:

Fast track career path towards management

Comprehensive on-job training will be provided continuously for professional development and career advancement in Financial and Investment industry

Learn Digital Marketing, Advertising and Analytics skills, Content Marketing, Search Engine Optimisation, to stay relevant in the ever changing Digital World

Personal mentor-ship with various accomplished lifetime Million Dollar Round Table, Court of Table, Top of Table members to impart their valuable expertise

Requirements:

Minimum Education Criteria: Local Diploma or Bachelor's Degree

Management: 1 year (Preferred)

Sales: 1 year (Preferred)

Top reasons to join us:

Competitive remuneration package

All-expense paid travel opportunities yearly

Recognition for individual efforts

Dynamic and fun company culture

Maintain Work-Life Balance by having flexibility of managing your own time and schedule

Have a chat with us to find out if this career aligns with your goals and aspirations.

Salling Search has been given an exclusive mandate to search for a Sales Support Executive for our client, DESMI.

Founded in 1834 and one of Denmark’s oldest companies, DESMI is a leading specialist in the development, manufacturing, sale and service of pumps and pumping solutions for marine, industry, defence & fuel, and utility. Currently, the DESMI pumps and systems are being sold to more than 100 countries via a network of subsidiaries and distributors on six continents.

The job

• Strategic Support Role: Assist the sales team in developing and executing effective strategies to drive revenue growth and achieve sales targets, playing a crucial role in the success of DESMI's sales efforts.
• Product Expertise: Become an expert on DESMI's product offerings, staying up-to-date on features, benefits, and applications to effectively communicate value propositions and address customer inquiries.
• Cross-Functional Collaboration: Collaborate closely with various departments including sales, marketing, and engineering to coordinate efforts, share insights, and ensure alignment in delivering exceptional service and support to their clients.
• Career Development Path: Benefit from opportunities for professional growth and advancement within DESMI, with access to training programs, mentorship, and skill development initiatives to enhance your sales support skills and advance your career.

Responsibilities

• To support the sales team and customers within the AP region for energy optimization evaluation and preparing of proposals with the company’s range of products and systems for business opportunities including technical and commercial clarification, contract review, order handling etc.
• To collaborate and work closely with the project team and business partners planning for customer visits, products/systems training or presentation and business development as well as obtaining market and competition info about market intelligence, targets, performance etc.
• Achieve sustainable growth with set goals and annual sales budget for Automation business with a focus on Energy optimization systems or products within the AP region across all served market segments.
• To review and clarify technical specs, preparing proposals for new building or retrofit project tendering for supplying Energy Optimization Solutions for business opportunities.
• To support, and educate business partners/agents for site surveys, technical and commercial clarification, and contract execution to improve business performance and relationships with business partners or customers.
• Attend service calls or customer complaints and liaison with factory and customer arranging for service/repair works if required.
• To support the company sales team selling the DESMI range of products and systems – Marine Pumps, Ballast Water Treatment Systems, Opti-save Energy Optimization systems, Fire Fighting systems and automation solutions to the Ship owners, shipyards, ship designers and business partners within the AP region.
• To work closely with factory and business partners to achieve sustainable growth and increase our sales and market share in the marine and offshore markets.
• To work closely with the factory and partner with other Desmi group companies to facilitate and ensure the delivery of the Desmi Group Global Strategy.

Requirements

• Minimum ITE or Diploma or Engineering degree graduated from Marine and Offshore or shipbuilding or electrical engineering system or electro-mech automation course.
• Prior consideration for those with about 5 years of working experience with similar experiences in the marine and offshore environment and related systems or experience working in the shipyards or ship design institutions or ship owners onboard ships as marine engineers or technical superintendents.
• Good working attitude, able to work independently with minimum supervision with a good self-drive attitude toward fulfilling the assigned tasks and set goals.
• Good communication skills and willingness to interact with different levels of people.
• Willing to travel overseas or onboard vessels supporting service guys and customers for system survey and verification within short notice.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens, as the next line of support to our Level 2 Technical Consultants. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. As such, the role requires the candidate to be vastly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

Responsibilities

• Able to function on 24 by 7, standby mode for our Level 2 teams.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to heir issue.
• Split tickets that have several issues into their own individual ticket.
• Managing and recording all work through our ITSM portal.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Responsible for Level 3 support and escalations for Network and System issues.
• Assist the Client with advanced remote or on-site troubleshooting.
• Assist the Client with on-site installation/implementation & removal of equipment.
• Configure and manage virtual computing systems.
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network and systems to ensure optimum performance, reliability and availability.
• Monitor Systems resource utilisation for trending and for capacity planning purposes.
• Work closely with internal and external teams for problem resolution.
• Work closely with product vendor for a resolution in the event a Level 4 escalation is required.
• Perform maintenance and upgrades of systems and networks.
• Adhere to policies on change management to ensure success of such projects.
• Implement security measures and ensure that policies are followed as part of governance.
• On-Site Hardware Maintenance and Support.
• Make sure that Client Documentation in well maintained.
• Collaborate with the Solutions Architect when implementing new infrastructure or solutions for clients.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Create and maintain documentation for on-site processes.
• Escalate tickets that require Team Leads or Technical Manager support.
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients.
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higher.
• CCNA, Microsoft, Fortinet, VMWare or other IT certification would be an advantage.
• At least 4 to 6 years of hands-on experience in Active Directory, servers and network device configuration and troubleshooting, as well as systems and OS support.
• Proven work experience as a Server Engineer, Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Hands-on experience with Windows/Linux OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Excellent attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L1) can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Ensure all calls, chats are answered and all emails are responded in a timely manner.
• Ensure all issues are properly logged into the ITSM portal.
• Perform initial classification/prioritization of the incidents.
• Perform first level triage and troubleshooting on all reported issues, ask customers targeted questions to quickly understand the precise root of the issue.
• Refer to internal Knowledge Base or resources to provide accurate technical solutions.
• Provide First Call Resolution (FCR) technical support via phone, email or chat.
• If unable to resolve, escalation to next level resolver group and keeping client informed.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Furnish timely updates to customers on the status of outstanding incidents within targeted Service Levels (SLA).
• Prioritize and manage several open incidents at one time.
• Maintain ownership of incidents and follow-up with client on reported issues until closure.
• Manage customer expectations and notify Team Lead/Service Delivery Manager in the event of unusual surge in calls of a specific nature.
• Prepare accurate and timely reports.
• Maintain jovial relationships with clients.
• Contribute knowledge articles and maintain documentations for known errors/on-site processes.
• Collaborate with the internal IT team to communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue.
• Escalate tickets that require the Service Delivery Manager or Technical Manager support.
• Identify, communicate and mitigate potential risks to the Service Delivery Manager and clients.
• Act as the Monitoring Center for internal infrastructure, monitoring via dashboards and escalating appropriately to Level 2 or Level 3 team for remediation.

Requirements

• Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System or the equivalent).
• ITIL v4 or other IT-related certifications will be an advantage.
• At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar roles.
• Familiarity in providing support via remote desktop applications.
• Hands-on experience with Windows/Linux OS environments.
• Basic experience in managing Active Directory, M365, VPN, Network or virtual computing infrastructure.
• Basic knowledge of cloud concepts and network infrastructure.
• Good understanding of computer systems (hardware and software), monitoring tools, mobile devices and other tech products.
• Intermediate knowledge on using Microsoft Office suite (e.g. MS Excel, MS Outlook, MS SharePoint etc)
• Excellent ability to diagnose, identify and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Excellent time management and task prioritisation skills.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Description
WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Technical Support Consultant (L2) plays a crucial role in making sure that happens, as the next line of support to our Service Desk. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Technical Support Consultant (L2) provides Tier 2 support to our clients; handling escalated support requests from Service Desk Support Consultant (Level 1), as well as any projects that require on-site troubleshooting, installations or implementations. As such, the role requires the candidate to be fairly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L2) can turn to the Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.
• Assist the client with remote or on-site troubleshooting activities.
• Assist the client with on-site installation/implementation & removal of equipment.
• Managing and recording all work through our ITSM portal.
• Split tickets that have several issues into their own individual tickets to ensure linear tracking and resolution.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Escalate tickets that require Team Lead or Technical Manager support.
• On-site hardware maintenance and support.
• Create and maintain documentations for on-site processes.
• Make sure that client documentations are well maintained.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and clients.
• Adhere to the schedules provided by the Team Leads or Service Delivery Manager.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Team Lead or Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent).
• ITIL v4 certification will be an advantage.
• CCNA, Microsoft certifications, VMWare or Fortinet certifications will be an advantage.
• At least 2 to 3 years’ work experience as a Level 2 Technical Support Engineer, Desktop Support Engineer, IT Service Desk Engineer or similar roles.
• Hands-on experience with Windows/Linux OS environments.
• Hands-on experience in managing Active Directory, M365, MS Exchange, Storage, VPN, Network or virtual computing infrastructure.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Excellent ability to diagnose and troubleshoot basic to intermediate technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

If you have experience in corporate infrastructure support, that’s the icing on the cake. Our support team is a critical part of our huge and dynamic ecosystem, and we are looking for the best people out there. Join us to experience the complete grasp on designing, installing and maintaining our very own communications!

The Job:

• Research and identify solutions related to the software and hardware’s issues.
• Diagnose and troubleshoot technical issues such as account setup, network configuration,  etc.
• Document technical knowledge in the form of notes and manuals.
• To administer and maintain the company's servers & IT infrastructure.
• Oversee and maintain the company's corporate services such as phone system, email, domain name etc.
• Perform troubleshooting, backup, archiving, and disaster recovery.
• Install and upgrade computer software and network equipment.
• Assist in Asset Management.

The Person:

• Possesses at least Diploma / Degree holder in Information Technology, Computer Science, Computer Studies or equivalent. 
• At least 1 year of working experience as Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Have the ability to diagnose and troubleshoot basic technical issues.
• Possesses hands-on experience with Windows/Linux/Mac OS environments.
• Have a good understanding of computer systems, mobile devices and other tech products.
• Excellent problem-solving and communication skills.
• Positive, proactive and has a service-oriented attitude.

• Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
• Medical and Insurance Coverages - We have got you covered.
• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.

• Industry Type: Ship

• Mon to Fri , 9:00a.m. - 5:30p.m.

• Working Location: Bukit Batok

Responsibilities

• Responsible for managing the incoming and outgoing shipment.

• Attend to customer enquiries and follow up enquiry.

• Support and assist outdoor sales personnel for inquiries and quotations.

• To build, establish, maintain and improve relationships with customers.

• Handling of all billing and invoice.

• Cold call potential customers.

Requirements:

• Candidate must possess at least Diploma in any field.

• At least 1 Years in relevant experience

• Good team player with the ability to work independently

• Knowledge in Microsoft applications (Word, Excel and powerpoint)

• Preferably Junior Executive specialized in Customer Service or equivalent.

Summary of role requirements:

• Fresh is acceptable

• Working rights required for this role

Job Responsibilities:

• Configuring and maintaining the networked computer system, including hardware, system software, and applications.
• Ensuring data is stored securely and backed up regularly.
• Diagnosing and resolving hardware, software, networking, and system issues when they arise.
• Replacing and upgrading defective or outdated components when necessary.
• Monitoring system performance to ensure everything runs smoothly and securely.
• Researching and recommending new approaches to improve the networked computer system.
• Providing technical support when requested.
• Documenting processes within computing system.

Job Requirements:

• Diploma in Information systems or information technology with at least 2-3 years of healthcare administrative experience.
• High-level knowledge of commonly used software, hardware and applications
• Experience in using Microsoft 365 suite of software and tools, SAP and other IT Systems for operations such as CCTV, Access Control, Visitor Management, Procurement, Data Analytics.
• Basic understanding in healthcare subsidies is a bonus
• Proficient with Microsoft Office applications.