Total 73 Solutions Consultant job vacancies in Information Technology category in Empire City

Our Technology Risk and Cyber team advises clients about their potential cyber and IT risks and opportunities. We work as an integrated business and as part of a larger multi-disciplinary team. The team draws on a diverse and dedicated group of people, powerful KPMG methodologies, innovating capability and assets, and global resources to support our clients in achieving the right milestones.
Your Opportunity
We currently have exciting opportunities for Consultants to Directors across our Tech Risk & Cyber Security divisions. In this team you will contribute by:
• Leading the delivery of cyber security activities and technology risk & assurance services, such as IT internal audits, service organisation controls reporting, IT and cyber risk assessments, penetration testing, creating governance procedure & plans and IT project assurance reviews and more
• Deliver work individually and in a team on a client-engagement basis, by following timelines, resources planning and budget
• Leading a team in gap and maturity assessments between the security processes and operations of clients against recognized global and domestic standards and regulations.

Our cyber security division looks for talent across the following areas:

• Cloud/Security Architecture
• Cyber
• Identity and Access Management
• Governance Risk Compliance
• Security Strategy and Governance
• Incident Response
• Business Resilience
How are you extraordinary?
• You get things done! You’re organized, efficient, and have a high attention to detail to deliver impactful outcomes
• You are a kind and compassionate leader with a passion for continually growing your leadership skills to get the best out of a diverse and multidisciplinary team
• You love being part of a collaborative and multidisciplinary team and building strong relationships both internally and externally
• You are an avid learner with a deep passion for Technology Risk & Cyber Security. You are curious, keen to collaborate, learn from others, and stay abreast of research and thought leadership in future of work trends and leadership.
Your Experience
At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:
• Experience in cyber security activities, technology risk & assurance services, such as but not limited to IT internal audits, service organisation controls reporting, IT risk assessments and IT project assurance reviews
• Diverse exposure to clients and industries with demonstrated ability developing commercial relationships
• Knowledge of global and domestic standards and regulations in relation to cyber and technology risk
• Ideally have one or more certifications relevant to the field of cyber security and/or technology risk
• A relevant tertiary qualification would be highly regarded though not mandatory (such as Computing, Engineering, Information Systems, IT, Accounting or related).
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.

We also have offices in the following locations:

• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

Qualifications

N/A

At KPMG Australia, we work with some of the most exciting, innovative and important businesses in Australia. We have entered an exciting period of growth and we are looking for incredible and diverse individuals to join our supportive team in Australia.
Our Technology Advisory team works with clients to transform their IT capabilities to support modern business challenges. From technology transformation through IT strategy, technology architecture, digital strategy, business cases, investment roadmaps, IT operating model evolution and more. Our work sees us engaging with a range of senior business and technology stakeholders. We work to establish solutions to complex technology challenges that support business objectives. From high-level analysis to detailed technical requirements.
Your Opportunity
We currently have exciting opportunities for Consultants to Directors across our Technology Advisory capability.
You will work proactively to:
• Expand your career in Technology consulting and in supporting business to maximise their technology investments
• Lead the delivery of technology consulting engagements, with a particular emphasis on supporting clients to uplift or transform their IT operating model. With further experience and ability to support other technology services such as technology strategy, technology architecture, technology cost optimisation or technology program delivery
• Help clients with their IT strategy through analysis, conducting workshops, presenting insights and recommendations enabled by structured thinking, technical knowledge and exceptional communication skills
• Apply your structured thinking and analysis techniques to complex and ambiguous problems
• Assist clients understand their IT problems and determine and deliver optimal solutions.
How are you extraordinary?
• You are a teambuilder who does your best to work with a diverse and multidisciplinary team around you to collaborate, share ideas, and learn together
• You are able to digest, distil, and communicate complex concepts in both written and verbal forms
• You actively seek out opportunities for growth, are comfortable challenging the status quo, and enjoy getting out of your comfort zone.
Your Experience
At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:
• A passion to coach and mentor junior team members as well as building a high-performing team
• Have highly developed written and verbal communication, with proven ability to deliver written deliverable’s including reports and presentations
• Have an eye for detail and strive to ensure work is delivered on time
• Enjoy working collaboratively with a diverse range of peers
• Fantastic interpersonal and communication skills
• An ability to juggle multiple engagements at a time
• Relevant qualifications in the respective field
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We also have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

Qualifications
N/A

Job Description:

At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our industry-leading wealth management team at Bank of America and Merrill. We’re looking for the next generation of financial advisors—those with a passion for people and drive to make clients’ financial lives better. You’ll advise and guide clients on how to achieve their financial goals. Additionally, you’ll be equipped with the expertise to support them with personal investing tools and resources.

Job Description:

As an Advisor Development Program Financial Solutions Advisor Stage I (ADP FSA I), your journey begins obtaining your Securities Industry licenses, where you receive dedicated study time for your Securities Industry Essentials [SIE], Series 7 and Series 66 Exams. Once you obtain your licenses, you will be taught the foundational skills needed to be an advisor – from acquiring, building and managing client relationships to considering a client’s complex financial picture and guiding them with advice and solutions to help them live their best financial lives, all while humanizing financial interactions. Once you have reached your key milestones, you will begin working in a financial center where you will help to deliver Bank of America’s core banking, investment solutions and approach to client care. We will equip you with everything you need as you move through the stages of development.
 

Once you have demonstrated success as a licensed ADP Financial Solutions Advisor Stage I, you will typically progress onto the next stage of ADP as a Merrill Financial Solutions Advisor (MFSA). In that role you will transition to a local Merrill Wealth Management office and continue to practice the skills you’ve learned in ADP by beginning to build a new portfolio of affluent and high net worth clients. As a successful MFSA, you will then have the opportunity to progress further within ADP with the ultimate aim of becoming a core Merrill Financial Advisor. The Academy will support you along the way with dedicated programs, tools and resources throughout your career journey.

This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination.

Required skills:

• Sets and accomplishes goals, achieving whatever you put your mind to.
• Is comfortable in a sales role, finding ways to nurture strong relationships with prospective clients.
• Communicates clearly and confidently with clients from all walks of life.
• Works well with others and collaborates productively to get things done.
• Can manage complexity, prioritize tasks and execute in a fast-paced environment.
• Likes to learn on your feet, adapting to new information and seeking the right solutions for clients.
• Efficiently manages your time and capacity.
• Is thorough and will incorporate relevant regulatory due diligence into daily to-do’s and long-term strategies for clients.

Desired skills:

• Strong computer skills with an ability to multitask in a demanding environment.
• A bachelor’s degree, or 1-2 years’ experience working in the financial service industry and/or a sales environment where goals were met or exceeded.
• Experience assessing client needs, identifying/recommending solutions, and building/managing client relationships.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

The responsibility includes design, coding, troubleshooting and working with project team as well as customers on features/bug fixes.

Quality Analyst for High Velocity Sales Team
Manila, Philippines

OVERVIEW

Quality Analyst manage and implement a company’s quality assurance and control systems to ensure proper execution of products and client satisfaction every time. People in this role are committed to ensuring the sales associates are executing their jobs on the phone flawlessly whenever possible

RESPONSIBILITIES
•    Direct audit activities 
•    Conduct same call observation and frequently evaluate effectiveness of the Business Development Representatives
•    Works in partnership with the Business Development Sales Manager to ensure that all associates are meeting call quality standards
•    Track trends and make recommendations for refresher and/ or up- training to the training and operations team
•    Establish priorities and ensure maximum usage of assigned resources
•    Implement, support, and manage practices for assuring that quality and processes are adhere to standards and internal quality audits
•    Coordinate control plans and action plans to achieve expected results
•    Lead, mentor, and develop sales associate to promote quality awareness and implement quality programs and initiatives
•    Facilitate or lead quality training on quality management tools
•    Ensure that the sales associates are updated regarding new products, processes, and services launched by the company
•    Ensures effective monitoring and evaluation of the sales associates on a regular basis
•    Device systems or matrix to identify opportunities areas of sales associates and ensure proper feedback via Quality emails, instant feedback, counseling, short coaching,
•    Strive for continual improvement of the existing quality monitoring systems and the processes by which they are developed
•    Conduct calibration sessions between the sales managers
•    Develop reports showing inspection and audit performance and improvement opportunities including daily quality score report, performance improvement initiative reports and monthly quality report
•    Develop new ideas to improve overall quality in the process
•    Conduct meetings regularly with inspection and audit team to help consistency in teamwork.
•    Involve in team driven actions to help improvements
•    Runs and analyzes reports and ensues that all reports are accurate and reliable
•    Assumes and performs other duties and responsibilities not specifically outlined here in
•    Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail
QUALIFICATIONS
•    Bachelor’s Degree preferred
•    2-3 years working experience in the related field in a BPO setting
•    Can work successfully in an ambiguous, fast paced, growing, deadline-driven environment
•    Accuracy and attention to detail
•    Teamworking skills
•    Results driven 
•    Highly organized 
•    Focus on great internal and external customer service 
•    Ability to manage multiple projects in multiple functional areas simultaneously 
•    Flexibility and adaptability to adjust to changing project needs in evolving situations
•    Independently exercise excellent judgment, discretion and sound reasoning in making important decisions
•    Strong level of proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
•    Excellent professional communication skills required, both verbal and written
•    Must be able to interface with Board members and Partners and consistently exude a pleasant, polished, and professional image
•    Proficiency in managing multiple projects effectively, with a high degree of accuracy and in a timely manner
•    Ability to switch gears and frequently reprioritize while keeping a calm and controlled demeanor
•    Must demonstrate excellent interpersonal skills and a strong customer service acumen
•    Must be proactive in anticipating executives’ needs and must consistently demonstrate a strong sense of urgency
•    Required to interact effectively and efficiently with all levels of employees
•    Flexibility for overtime

Join the A-Team and experience the A-Life!

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. B2B Acceptance Resolution team is a global team dedicated to improving acceptance and tackling challenges in the B2B space worldwide. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

 

What the Consultant, Technical Solutions - Acceptance does at Visa:

The Consultant, Technical Solutions - Acceptance position is an individual contributor role responsible for providing technical expertise, product consultation and problem resolution. This individual will primarily work with Visa Issuing Financial Institutions, technology partners, as well as internal product and IT operational teams. This is a customer facing role and this person will work as the functional / technical specialist to educate, inform, and solve complex problems for B2B payments.

 

This role includes managing the operational side of the client relationship and has a focus on working with partners in the payment ecosystem to further improve card acceptance across the market.

 

In this role, you are expected to

• Provide technical consultation and problem resolution to clients
• Identify and remove operational reasons for non-acceptance of card payments, partnering with both internal and external stakeholders to drive resolution
• Build and enhance positive working relationships with key clients and internal stakeholders
• Monitor and analyze key trends with live merchants and partners, escalating internally where appropriate
• Utilize CRM (Microsoft Dynamics) to respond to client inquiries, providing prompt response, status and keeping client updated throughout the incident
• As part of a global team, keep peers and relevant stakeholders informed and provide updates
• Manage all acceptance solution operational activities
• Act as liaison for the client by working with key internal teams including IT Operational teams, Product, Sales, and other business leaders
• Engage B2B Mobility Product organizations to regularly review and identify permanent solutions to frequently encountered operational issues
• Educate and train clients on best practices for all supported services
• Represent complex customer change requests, system, or operational requirements, negotiate and manage expectations internally and externally
• Proactively notify clients regarding any widespread or business critical problems with the application,
• Stay current with Commercial and Money Movement Solutions, releases and inform / educate clients as needed on latest enhancements
• Follow the Sun support, as appropriate

 

Why this is important to Visa

The Consultant, Technical Solutions - Acceptance is vital in helping Visa to deliver against the operational needs of a key market segment, allowing us to provide the right support and partnership that recognises client specific requirements. This role provides an excellent opportunity to grow Visa’s business by driving value to our clients through effective, customer centric support.

 

Projects you will be a part of

As part of the team, you will get opportunity to work on strategically important projects for clients and Visa

• Working with the in-country team to expand the business in the market
• Working with regional and global client services counterparts deliver a seamless client experience Understanding the new products and services requirements and coordinate internal resources to accomplish Visa and client objectives

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

This position is for the Technical Architect role in Moladin. The role of a Technical Architect is highly autonomous and independent. As a Technical Architect, you will be responsible for solving complex projects and driving all technology advancements, standardization, best practices, and stability for Moladin's existing and upcoming technology.

Responsibilities

• Design, develop, and take ownership of cutting-edge solutions to maximize system performance, scalability, and throughput.
• Propose and implement software engineering best practices for Moladin's engineers to follow.
• Collaborate closely with Tech Managers and Program Managers to achieve Tech OKR (Objectives and Key Results).
• Work closely with DevOps to enhance Moladin's end-to-end development process, including automation and continuous integration/continuous deployment (CI/CD).
• Nurture the technical skills of engineers through mentoring and organizing regular knowledge-sharing sessions.
• Actively participate in the hiring process by defining competency requirements, screening candidates, and creating interview questions.
• Propose ideas and contribute to engineering initiatives aimed at improving system performance, quality, and availability.
• Create comprehensive documentation for highly complex initiatives and ensure the successful execution of deliverables.
• Collaborate with QA to establish testing best practices, such as integration testing and acceptance testing.
• Be technology and language agnostic, and guide teams on adopting new tech stacks.
• Think pragmatically, be open-minded, and actively give constructive feedback to your peers and counterparts.

• Bachelor/Master/PhD in Computer Science, Engineering, or a related field.

• Minimum of 7 years of experience in the software development industry, with a specialization in backend development and a solid understanding of frontend and mobile technologies.
• Proven experience in building scalable backend applications/services from the ground up
• Strong expertise in Golang or NodeJS technology ecosystems
• Deep knowledge of various database systems, including relational and non-relational/NoSQL
• Familiarity with messaging technologies such as Apache Kafka, SQS/SNS, and RabbitMQ
• Advanced knowledge in monitoring, tracing, alerting, and logging of backend services using common tools such as Grafana, Datadog, New Relic, etc
• Familiarity with containerization and cloud infrastructure in AWS or GCP
• Good understanding of Agile methodologies and proficiency in project management tools such as JIRA
• Expertise in microservice best practices and design patterns is essential
• Experience in implementing software development methodologies such as TDD/ATDD/BDD/DDD
• Strong communication skills for effectively conveying ideas and influencing people
• Prior experience in the financial services industry is preferred

Team Summary

 

Client Services provides industry-leading operational support to Visa’s clients around the world. B2B Acceptance Resolution team is a global team dedicated to improving acceptance and tackling challenges in the B2B space worldwide. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

 

What the Analyst, Technical Solutions - Acceptance does at Visa:

 

The Analyst, Technical Solutions - Acceptance position is an individual contributor role responsible for providing technical expertise, product consultation and problem resolution. This individual will primarily work with Visa Issuing Financial Institutions, technology partners, as well as internal product and IT operational teams. This role will work as the functional / technical specialist to educate, inform, and solve complex problems for B2B payments.

 

This role includes managing the operational side of the client relationship and has a focus on working with partners in the payment ecosystem to further improve card acceptance across the market.

 

In this role, you are expected to:

 

• Provide technical consultation and problem resolution to clients

• Identify and remove operational reasons for non-acceptance of card payments, partnering with both internal and external stakeholders to drive resolution

• Build and enhance positive working relationships with key clients and internal stakeholders

• Monitor and analyze key trends with live merchants and partners, escalating internally where appropriate

• Utilize CRM (Microsoft Dynamics) to respond to client inquiries, providing prompt response, status and keeping client updated throughout the incident

• As part of a global team, keep peers and relevant stakeholders informed and provide updates

• Manage all acceptance solution operational activities

• Act as liaison for the client by working with key internal teams including IT Operational teams, Product, Sales, and other business leaders

• Engage B2B Mobility Product organizations to regularly review and identify permanent solutions to frequently encountered operational issues

• Educate and train clients on best practices for all supported services

• Represent complex customer change requests, system, or operational requirements, negotiate and manage expectations internally and externally

• Proactively notify clients regarding any widespread or business critical problems with the application,

• Stay current with Commercial and Money Movement Solutions, releases and inform / educate clients as needed on latest enhancements

• Follow the Sun support, as appropriate

 

Why this is important to Visa:

 

The Analyst, Technical Solutions - Acceptance is vital in helping Visa to deliver against the operational needs of a key market segment, allowing us to provide the right support and partnership that recognises client specific requirements. This role provides an excellent opportunity to grow Visa’s business by driving value to our clients through effective, customer centric support.

 

Projects you will be a part of:

 

As part of the team, you will get opportunity to work on strategically important projects for clients and Visa

·       Working with the in-country team to expand the business in the market

·       Working with regional and global client services counterparts deliver a seamless client experience

·       Understanding the new products and services requirements and coordinate internal resources to accomplish Visa and client objectives

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Foster close partnership and collaboration with key internal groups such as Product, Technology, Sales and Client account teams to deliver growth objectives, meet client and stakeholder needs 
• Communicate and engage with diverse functional stakeholders throughout service delivery
• Embrace and implement new methodologies on an ongoing basis as the business scales within the organization
• Influence decision makers at staff, senior and executive management levels within Client and Visa organizations through a combination of negotiation and consultative output
• Use technical expertise blended with business acumen to solve complex problems
• Act as the primary point of contact, coordinating and communicating the resolution of key client incidents or problems
• Be the subject matter expert by leveraging deep knowledge of client pain points and creative problem-solving skills to propose potential enhancements and solutions

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

24WD75240

Position Overview

As a Territory Technical Solutions Executive (TSE), we are one of the main factors of success for Worldwide Construction Sales. Our mission is to transform the construction industry. You will partner with LATAM Territory Sales Executives to increase revenue by proving that the Autodesk platform can meet our customers' challenges. Coming from the AEC industry, you will use your construction experience to connect with our customers, identify and uncover their needs, develop a strategy, and prove value. Your goal is to understand a customer's environment, challenges, and requirements clearly and help achieve their goals using the Autodesk platform. You will also develop long-term partnerships within your accounts and your internal extended teams while being part of a fun-loving technical sales organization. You will report to the manager of technical sales. You will work remotely and be located in Mexico due to customers' locations.

Responsibilities

Account Sales Collaboration

• Work with LATAM Territory Sales Executives to close new business and expand existing accounts

• Work within a team environment consisting of the entire Autodesk account team

• Use standard sales methodologies and participate in account QBRs and executive briefings

Expansion Planning

• Develop a technical expansion plan to meet Autodesk's revenue goals for Territory customers according to identified customer business initiatives, and the Autodesk account team

• You will develop an achievable strategy to prove that the Autodesk Construction Cloud can deliver the technical requirements needed to satisfy the customer's positive outcomes

Customer Relationship Management

• Gain knowledge of your customer's business processes, workflows, and technical requirements to establish trusted advisor relationships

• Ensure smooth handoffs between the pre-sales and adoption/deployment teams, demonstrate expertise to differentiate Autodesk as a long-term solution provider

Technical Discovery, Positioning and Demonstrating Solution

• Collaborating with customers and account executives, you will secure business and technical closure of solutions within Autodesk Construction Cloud

• Manage technical evaluations, defining solutions architecture, facilitating product demonstrations, and consulting with account executives

• Provide guidance to customers on strategic product issues to maximize satisfaction and revenue. Additionally, you will document quantifiable pain points, decision criteria, and metrics in Salesforce and other software

• Participate in technical discovery with aligned sales account executives based on opportunity size or complexity

• Collaborate with global territory sales to position Autodesk Construction Cloud solutions for favorable customer outcomes

• Work with partnerships and technical services teams on integrations for custom workflows through discovery with sales and the customer

Collaboration

• Build relationships with the sales team and collaborate with multiple business resources

• Coordinate with deployment teams, marketing, and product "centers of excellence" to implement solutions and ensure customer satisfaction and business closure

Internal Leadership

• Share best practices, competitive information, and expertise within the sales organization

• Collaborate with the marketing team for strategic speaking engagements

• Mentor new TSEs, lead sessions internally to address goals, and conduct product strategy workshops

• Participate in professional associations

Minimum Qualifications

• 5+ years of experience in the AEC industry

• Bilingual: English & Spanish (Portuguese is helpful but not mandatory)

• Foreperson, Project Manager, Superintendent or equivalent experience

• Experience with SaaS Technology and Sales

• A technology expert who can easily distill complex workflows / solutions for several AEC audiences

• Up to 30% travel for customer onsite meetings, and internal ADSK meetings

#LI-SV1

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

The Authorize.net Technical Solutions Analyst acts as the main technical liaison to Authorize.net’s key designated clients, providing phone, email, knowledge base & online ticket support.  The Analyst is responsible for owning the ongoing support needs of top merchants and top resellers, and will ensure payment processing, service configurations and payment implementations are functioning optimally, while fostering positive client relationships and interactions along the way. The Technical Analyst role globally represents a primary and secondary line of support for Authorize.net’s products, acting as an escalation path from various internal teams for designated and qualified clientele.  Should a key client or its payment partner encounter any payment related concerns, the Analyst owns driving resolution. This may include assisting new key clients with the initial set up of Authorize.net’s payment services, as well as educating any established designated clients on the use of new cutting-edge offering such as token services, escalating to internal or external groups, or training clients on online business management tools.  Technical Analysts quickly identify and resolve first and second level technical problems while building client relationships with designated accounts, and often work with external departments while tracking open tickets for extended periods of time, interacting with internal Level 3 Product Support and various Product Operations teams. You will be an outstanding teammate who enjoys working with others, including internal engineering and operational teams, to solve demanding customer issues. The size of the CS team creates a varied role with the need for an ability to act in multiple capacities at a time, including as the point of contact for small projects, performing outbound contact campaigns to key clients, and creating reports for managers. Analysts are great teammates with the ability to deliver results in a dynamic and ever-changing environment with superb communication and time management skills. They have excellent customer service skills and the ability to comprehend technical topics and present them to non-technical users.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are currently seeking Mobile Testers based in Ho Chi Minh City. As a Mobile Tester, you will be responsible for testing mobile applications and ensuring their functionality, usability, and performance on various devices and platforms.

• 3+ years of experience in mobile testing
• Strong knowledge of mobile testing methodologies and best practices
• Experience in manual testing of mobile applications on iOS and Android platforms
• Experience with mobile automation testing tools such as Appium or Espresso
• Understanding of Agile methodologies and experience working in Agile development environments
• Knowledge of mobile app performance testing and optimization
• Strong problem-solving and debugging skills
• Excellent communication and collaboration skills

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at Careers@zoneitsolutions.com or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

We are looking for Mobile Developer for the Ho Vietnam location. This is a Permanent role with a global IT service leader.

• A demonstrated ability to develop mobile solutions;
• Ability to discuss technical issues/solutions with both technical and non-technical staff, to lead system development;
• Ability to effectively collaborate with design and business stakeholders to agree on the optimal solution to meet business requirements. Effective presentation skills are a must.
• Manage the relationship with relevant technical teams to ensure effective communication leading to prompt resolution of issues;
• A Working knowledge of, and recent experience using, an agile development methodology

• Excellent technical skill in mobile development, using Xamarin and Microsoft technologies
• Strong C# understanding
• Understanding of mobile development, testing environments and deployment scenarios
• Excellent business facilitation and presentation skills
• Good written and oral communication skills
• Ability to research new tools and techniques
• Experience with agile methodologies

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at Careers@zoneitsolutions.com or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

We are actively looking for Data Engineer for a permanent position in Ho Chi Minh City, Vietnam. This exciting opportunity is with a well-established global IT service provider known for its excellence in the industry.

Key responsibilities:

• · Designing, building and maintaining data architectures, including databases and processing systems;

• · Acquiring and integrating new data sources;

• · Optimising data pipelines, automating processes where possible and planning for scalability;

• · Developing methods for identifying issues in data quality, reliability and efficiency;

• · Applying appropriate security controls to all relevant collections, databases and systems;

• · Maintaining documentation relating to the design and maintenance of data systems; and

• · Creating and maintaining the infrastructure and analytic tools to allow for efficient data extraction and transformation.

Key skills and qualifications:

• · Degree qualified in data science, computer science, statistics, information systems, or related disciplines;

• · Extensive experience with SQL, Python and R;

• · Experience or familiarity with Airflow, Spark, Hadoop, and PostgreSQL;

• · Experience with data modelling and ETL tools;

• · An understanding or interest in data science or analytics would be advantageous

About Us

We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at Careers@zoneitsolutions.com.

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

Zone IT Solutions is looking for an experienced and skilled Big Data Developer. This is a full-time position based in Ho Chi Minh City, Vietnam.

• Minimum of 5 years of experience as a Big Data Developer.
• Strong understanding of Big Data technologies such as Hadoop, Spark, and NoSQL databases.
• Proficiency in data ingestion, data processing, and data transformation.
• Solid knowledge of data modeling and database design.
• Experience working with programming languages like Java, Python, or Scala.
• Hands-on experience with cloud platforms such as AWS or Azure is a plus.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration abilities.
• Ability to work independently as well as in a team environment.
• Bachelor's degree in Computer Science or a related field.

Zone IT Solutions is an Australia-based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient, and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at Careers@zoneitsolutions.com or contact us.

Also, follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.