Total 14 Sales Specialist job vacancies in Customer Service category in Johor Bahru, Cheras, Cyberjaya

Responsibility

• Deliver fair outcome to our customers and ensure the quality of service in place.
• Actively share customer feedback with internal departments to improve the customer experience.
• Actively respond to the feedback received from social media.
• Work with internal teams to ensure the pre & post service for all products are in place.
   

Requirements

• With 1+ years of hands-on experience in the fintech or blockchain industry.
• Familiar with professional English email writing.
• Ability to articulate issues or problems to internal departments.
• Knowledge of blockchain would be an advantage.
• The ability to communicate in Mandarin would be an advantage.
• Good and positive attitude with a keen interest in learning.
   

Benefits

1. Competitive pay package (base salary + transportation allowance + night shift allowances + generous KPI bonus programme + annual bonus).
2. Excellent growth and advancement opportunities: we offer you support, skill development, coaching opportunities, and training programmes to help you succeed.
3. Employee engagement, recognition, and appreciation programmes
4. Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
5. Comprehensive insurance coverage
6. Festival gifts, Wedding gifts, birthday vouchers, etc.
7. Team Building

Opportunity Overview:
Embark on a journey towards a bright and fulfilling future in your career with the role of Sales Admin at Premission Power Sdn. Bhd. This position serves as a gateway to exciting possibilities within the paint industry, offering you the chance to hone your skills, expand your knowledge, and carve out a successful path towards professional growth and personal development.

Why Join Us:

• Competitive salary and performance-based incentives.
• Outstanding career growth opportunities
• KPI Reward System
• Year End Bonus up to 3 months for top performance
• Company trip opportunities.
• Team gathering dinners.

Key Responsibilities:

• Build strong relationships with customers, providing post-sales support and addressing any concerns or issues.
• Understand clients' product requirements and provide suitable recommendations.
• Deliver technical proposals and quotations, addressing customer inquiries and providing product information.
• Utilize social media platforms to promote our products and services.
• Any ad hoc task as assigned by superior.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Engineering or science field preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Passion for delivering exceptional customer service and driving customer satisfaction.
• Knowledge of social media and video editing is a plus.

Company Overview:
We, Premission Power Sdn. Bhd., are a protective coating and marine paint distributor and technical service provider in Johor Bahru for 20 years. Our target clients are from oil and gas, marine and heavy industries. 

Our Vision is to establish ourselves as one of the well-known brands in the protective coatings and marine paints industry, known for our value products and exceptional customer service. 

Our Mission is to provide effective protection and enhance the value of our client's physical assets. We achieve this by offering the best value products with technical services in the market. We aim to build long-term relationships with our clients based on trust, reliability, and customer satisfaction. 

Our company's Core Values are Quality, Innovation and Respect.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal development opportunities

JOB SCOPE / KEY RESPONSIBILITIES

1. Contribute as a team player in a multidisciplinary team in employment planning, placement and support services for client with acquired physical disabilities to return to employment.

2. Provide job coaching including pre-employment preparation, on-the-job training and facilitation of a support network for clients through regular goal setting and review.

3. Conduct vocational assessment and exploration, job search, advocate for clients, engage with and educate potential employers on internship and employment issues for clients.

4. Secure training courses, open employment and apprenticeship opportunities/ job trials for clients. Tap on relevant schemes and subsidies for persons with disabilities that may facilitate their return to work process.

5. Co-ordinate job placement process, including work place assessment, employment negotiation and job task analysis. Communicate effectively with all relevant stakeholders, including allied health and medical professionals where necessary

6. Plan and facilitate groups to support client’s goal in returning to work.

7. Plan, organise and lead client’s care in the programme as a Case Manager on a rotational

basis.

8. Maintain up-to-date documentation of interventions and client information including assessment, job placement and job support records.

9. Engage in self-learning and professional development activities to stay updated on the best practices in the provision of employment support services. To equip oneself with knowledge of local laws and policies related to return to work and employability.

10. Organise and participate in outreach activities with stakeholders to engage them in training and employment of persons with disabilities.

11. Responsible for data tracking and analysis to measure the team performances based on programme’s milestones and outcome indicators as well as providing progress reports to management.

12. Work closely with Employment Support Programme (ESP) in SPD to maximise resources and outcomes for clients.

13. Any other duties as assigned by the Programme Head as and when necessary.

B. JOB HOLDER REQUIREMENT

1. Diploma/Degree holder, preferably in psychology, social work, occupational therapy, physiotherapy, human resource management or related disciplines. A plus if candidate has an Advanced Certificate in Supported Employment (ACSE).

2. At least 2 years' of experience in relationship management, customer service, career coaching or vocational counseling will be an advantage.

3. Proficient in computer skills.

4. Appreciation of the healthcare landscape in Singapore and exposure/ interest in working with persons with disabilities.

5. Strong communication and interpersonal skills

We are looking for a motivated, dynamic Customer Development Executive - Outdoor Sales Consultant to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial (M) Sdn Bhd   

No.17 Jalan Selatan 8/1, Kawasan Perindustrian Selatan, 81300 Johor Bahru, Johor Darul Takzim.

Position Overview:

The individual will case manage ex-offenders who come to ISCOS to seek assistance. The individual will evaluate the needs of client, identify the services needed, and create a plan to provide that care. Care & Advocacy Specialist may also be responsible for evaluating the effectiveness of the care plan and services.

Principal Duties and Responsibilities:

1. Do case intake and identify client’s their needs, strengths, and barriers to successful reintegration.
2. Develop individualized reintegration plans for clients, outlining steps to address housing, employment, education, healthcare, substance abuse treatment, and other pertinent needs.
3. Provide support and resources for clients; build good working relationship with support networks, government resources, and community resources
4. Provide information and refer clients to internal programmes and services under ISCOS or coordinate with external agencies, service providers, and community organizations to facilitate access to essential resources and support services.
5. Collaborate with clients to establish realistic short-term and long-term goals tailored to their specific circumstances and aspirations.
6. Collecting and reviewing documents of clients
7. Supports and monitors clients’ progress in improving their resources and ability to cope with their challenges
8. Participate in case discussions with external agencies
9. Participate and provide updates of cases during case conference with Manager, Programmes and Services, Deputy Director and Executive Director
10. Conduct regular home visits, phone calls and message clients to check-in on them
11. Maintain accurate and up-to-date records of client interactions, service plans, progress notes, and outcomes in compliance with organizational policies and regulatory requirements
12. Prepare regular reports documenting program activities, client outcomes, and challenges encountered, for internal use and funding purposes.
13. To facilitate Men support group
14. Apart from the above, the officer has to perform any other duties as assigned by his superiors for the purpose of fulfilling organisational needs.

Supervision Received:

• Supervision is provided by the reporting supervisor. Position requires ability to perform with minimal supervision.

Supervision Exercised:

• No direct reports. May monitor and coordinate the admin work of temps.

Core Competencies:

• Proficient in MS Office
• Good team player and have strong problem solving skills, communication and interpersonal skills.
• Good report writing skills.
• Ability to work with tight deadline and is strong with follow up.
• Excellent organizational and time-management skills, including ability to handle multiple tasks simultaneously and juggle priorities.
• Good knowledge about the community resources.
• Ability to work under pressure.

We are looking for a motivated, dynamic Customer Development Executive - Outdoor Sales Consultant to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial (M) Sdn Bhd   

No.17 Jalan Selatan 8/1, Kawasan Perindustrian Selatan, 81300 Johor Bahru, Johor Darul Takzim.

The Job

You will provide prompt and quality front-line services to patients. Your role will involve registration and scheduling appointments for patients and collecting of payments from patients. You will also assist nursing and clinical staff with patients related activities and provide clerical support to the department. You will also be trained to perform oral, mid turbinate or nasopharyngeal swab and collecting the specimens for testing when deployed in pandemic roles as and when required.

Job Requirements

• GCE 'O' or GCE 'N' Levels, preferably with Certificate in Office Skills
• Diploma holders may be considered for the Senior Patient Service Associate position
• Prior experience in healthcare, hospitality or customer service will be an advantage
• Good interpersonal and communication skills
• Strong passion to serve the patients
• Willing to be attired in PPE (personal protective equipment) and be mask-fitted
• Willing to undergo rostered routine testing (RRT) swab when required

What you'll do:

· Primary contact for vehicle owners - assisting with their vehicle management or trade-in, including options for new EV purchases.

· Provide exceptional customer service in all forms of communication.

· Handle incoming leads, assess customer needs, and coordinate test drivers or showroom visits.

· Support clients' post-order and maintain their "excitement" about the brand.

· Collaborate with cross-functional teams to ensure a top-notch customer experience, creating lifelong customer relationships.

· Stay updated about new products and industry trends.

What you’ll bring:

· Tertiary education with a valid Class 3 driving license.

· Experience in retail sales or service industry is a plus.

· Fresh graduates with no work experience may apply.

Competencies:

· Pro-active and Go-getter

· Success driven to achieve

· Excellent Customer Service skills

· Good communication skills

The Customer Experience & CRM Specialist will be responsible for managing and enhancing the overall experience of BSKIN customers on BSKIN.com and marketplaces. As a customer champion, you will learn to develop a strong understanding of the entire customer journey and promote positive customer experiences to foster loyalty and retention. You will be part of a lean, dynamic team in a hybrid working environment with regular hours and regional exposure in the skincare and nutrition industry.

Key Responsibilities:

● Respond to customer enquiries, consolidate online orders and arrange dispatch.

● Manage email marketing campaigns with audience segmentation and targeted communication.

● Source and liaise with suppliers to procure marketing collaterals such as printed cards, press kits, eCommerce packaging and branded gifts.

Detail Responsibilities:

Customer Advocacy

● Engage with customers through various channels, such as phone, email, WhatsApp, chat modules, and social media.

● Respond promptly and professionally to customer enquiries, concerns, and feedback.

● Provide product recommendations, skincare advice, and solutions to customer issues.

● Maintain a comprehensive knowledge of our skincare products and their benefits to assist customers effectively.

● Encourage satisfied customers to participate in advocacy programs and contribute to testimonials.

Order Management

● Handle basic back-end updates and maintenance of our e-commerce platforms (e.g. BSKIN.com, Shopee, Lazada).

● Process customer orders (including returns, exchanges and refunds), ensuring accuracy and timely fulfillment.

● Prepare monthly reports on sales and inventory.

Customer Relationship Management (CRM)

● Utilize CRM tools to manage and track customer interactions, ensuring a personalized and consistent experience.

● Understand the customer journey through data analysis and providing insights for segmentation and targeted communication.

● Create eDMs and implement email marketing campaigns, including building email marketing workflows for automation.

Marketing procurement and support

● Procure gifts and materials for marketing campaigns, including sourcing, quote comparisons, sample requests, price negotiations and order placement.

● Provide operational support and coordination of logistics for marketing campaigns and events.

Hybrid Work Arrangement: 2 days office (fixed days), 3 days remote. Required to be present for physical events (as needed).

Job Requirements:

● Diploma/Degree in marketing, communications, or a related field is preferred.

● Strong written and verbal communication skills.

● Proficiency in using marketing tools and platforms, including a basic use of Canva and proficiency with email marketing software like MailChimp.

● Strong and comfortable with data analysis and reporting.

● Knowledge and passion for skincare and beauty products.

● Excellent interpersonal skills and a customer-focused attitude.

● Ability to work independently and collaboratively in a fast-paced environment.

● Detail-oriented with strong organizational skills and adapts well to change.

● Creativity and a knack for staying updated with the latest industry trends.

● Experience in customer service or Customer Relationship Management (CRM) is a plus.

This role offers an exciting opportunity to contribute to our skincare brand's growth and success, both in supporting marketing/CRM initiatives and ensuring a positive customer experience. If you are enthusiastic, dedicated, and ready to make a difference in the skincare industry, we encourage you to apply and be part of our dynamic team.

The Job

You will provide prompt and quality front-line services to patients. Your role will involve registration and scheduling appointments for patients and collecting of payments from patients. You will also assist nursing and clinical staff with patients related activities and provide clerical support to the department. You will also be trained to perform oral, mid turbinate or nasopharyngeal swab and collecting the specimens for testing when deployed in pandemic roles as and when required.

Job Requirements

• GCE 'O' or GCE 'N' Levels, preferably with Certificate in Office Skills
• Diploma holders may be considered for the Senior Patient Service Associate position
• Prior experience in healthcare, hospitality or customer service will be an advantage
• Good interpersonal and communication skills
• Strong passion to serve the patients
• Willing to be attired in PPE (personal protective equipment) and be mask-fitted
• Willing to undergo rostered routine testing (RRT) swab when required
• Fully vaccinated against COVID-19

Car Sales Executive/ Car Sales Representative

Salary: $2000-$4000

5.5 days

Location: Henderson Road (Near Redhill)

Job duties:

- Assist in the planning and execution of marketing campaigns driven towards brand awareness and sales

- Monitor and gain own sales through social media marketing (FB, XHS, Lemon8, Tiktok)

- Proactively collect market information and monitor industry competitors consolidating reports on a weekly basis

- Assist marketing & projects manager in the preparation for marketing events (Roadshow venues, set-up and tear down, procurement of logistics, design of artwork etc.)

- Propose, design and create graphics, videos and photos for marketing

- Support daily operations and administration of the sales team

- Achieve monthly sales target

- Selling of Cars

- Responsible for following up with potential client

- Calculation and advisory of loan for clients

Job Requirements:

- Friendly and outgoing team players with an eagerness to learn

- Fluent in projecting ideas and vocal

- Happy to speak to different people

- Able to start with short notice

- Sales Driven person

- With previous sales experience preferable

- Must be familiar with social media platforms

About our client: Our client is a leading global manufacturer of HVAC (Heating, Ventilation & Air-Conditioning) equipment & systems, services & solutions

About the role:

• Leading a team of Service Sales Engineers to achieve department orders and sales target
• Serve and maintain key customer accounts, always respond to them promptly
• Developing & building long-term customer relationships
• Actively identify potential opportunities & develop solutions with existing & new customers
• Gather market intelligence and identify potential customers, ensure potentials are converted to orders for the Company
• Develop the training plan for the sales team to improve their capability to serve the customers
• Engage the sales team to be motivated and build up their capability
• Working with other departments to package the solutions for customers
• Any other responsibilities as deemed appropriate and relevant.

About you:

• Degree in Mechanical/ Electrical Engineering or its equivalent
• At least 5 years in HVAC or Service Sales field
• Leadership experience and ability to manage a team
• Resolves the issue among the team and put in effort in employee engagement
• Customer-driven with excellent communication & interpersonal skills
• Able to work under stress and tight timelines.
• Candidates who own a vehicle with a valid driving license is preferred.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EA Personnel Name: Paola Jane Ofrasio Fajardo

EAP Reg. No.: R1325507

2. ESSENTIAL DUTIES & RESPONSIBILITIES

a. To distribute work load evenly between all customer service staff

b. To provide training where required

c. Ensure all staff understand and adhere to SOP’s

d. To manage staff leave ensuring their phone and emails are answered and daily functions are completed in their absence

e. To notify staff of any changes to shipping requirements/ processes

f. Ensure approval is sought from your Country manager for any customer requests outside the normal

g. Distribute all broadcasts to customers as required

h. Consult with the Country manager where any staff issues arise

i. Encourage staff to work as a team and build departmental morale

j. Assist staff with any issues/problems they bring to your attention

k. Conduct departmental meetings on a regular basis

l. Develop and maintain relationships with customers and vendors

3. ADDITIONAL DUTIES & RESPONSIBILITIES

a. Adhere to all standard procedures as outlined in SOP’s

b. Essential duties and responsibilities as outlined in customer service job descriptions

c. Complete all tasks and projects as assigned by management

Job Description

- No Income Ceiling! (Basic + High Commission + Incentives)

- Up to 8000 SGD per month.

- Air Conditioned Working Environment!

- Immediate vacancy!

Job Requirements

- Must be fluent in English & Mandarin

- A professional appearance, friendly manner, and positive attitude

- The ability to be competitive while maintaining the client's best interests

- Strong customer service and negotiation skills

- Self-Motivated and Sales-Oriented

- Passion for sales and customer satisfaction

- Experience in sales will be given priority

- Possess valid Class 3 driving license is compulsory

- A passion for cars.

Job Scope

- Manage all customers enquiries in a timely manner

- Follow up on leads generated

- Engage prospects in various online social media platforms

- Be equipped with comprehensive product knowledge and services to support customer enquiries

- Build strong rapport with customers and provide positive customer experience

- Perform Showroom duties

- Perform after Sales Service

- Convert leads into sales to meet monthly sales targets

- Other adhoc duties as and when assigned

- Training will be provided

- Opportunities for progression based on good performance

- Exponential learning curve and progressive promotional opportunities to senior sales, or managerial position