Total 4,620 Public Relations Officer job vacancies in Customer Service category in Malaysia

This is a full-time on-site role located in Singapore. As a Centre Officer at BlueTree Education, you play a vital role in the daily operations of our education centre. Your responsibilities encompass various aspects from managing student affairs and facilities to driving sales, ensuring a positive learning environment.

Requirement

• Diploma
• At least 1 years of experience in service industry.
• Excellent communication and interpersonal skills, with the ability to communicate effectively with parents, students, and colleagues
• Able to commit 5 days work week (including weekends)
• Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines
• Proficiency in Microsoft Office, Google Workspace, and other relevant computer software
• Ability to work independently and in a team environment
• Passionate about education, committed to provide an enriching and positive learning experience for students

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences.
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Department standards to ensure calls handle accuracy and operational effectiveness.
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests.
• Uses technology and system tools as directed and within established guidelines.
• Ensures knowledge is up to date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Requirements:

• Degree/ Diploma in any discipline.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.

Interested candidates kindly submit your updated CV in a Word Format to: Jasmin@Tangspac.com. Only shortlisted candidates will be notify. Thank you.

Responsibilities

• Assist in day-to-day operations of the outlet
• Provide prompt, helpful and courteous service to customers at all times
• Perform data and sales transactions
• Perform cashiering duties
• Perform replenishment, stocktake and receiving of products.
• Arrange product displays and maintain sales floor appearance and cleanliness
• Handle customer complaints and feedback
• Other ad-hoc duties as assigned

Requirements

• Min 'N’ Level. Entry level candidates are welcome
• Good computer and communication skill
• Comfortable working with numbers and handling cash
• Good team player who is service-oriented
• Able to work rotating shifts, including weekends and Public Holidays

About the job

Reporting to the Customer Relations Manager, this TEAM LEADER role is to ensure a positive and joyful shopping experience for all IKEA visitors and customers. This is done by ensuring Easy Buying department is fast and efficient for our customers, and cost-effective for the IKEA store, handles customer’s issue in reliable and friendly way and supported co-workers in their daily work.

Your assignment

You will lead and manage the Easy Buying function in the store to fulfil the following:

• You build and retain a long-lasting relationship with new and existing customers in a multichannel retail environment by valuing and fulfilling customer needs and expectations thereby stimulating more frequent visits;
• You understand customer motivation and expectations and play an active role in turning them into commercial opportunities;
• You ensure a positive shopping experience that creates trust in the IKEA Brand before, during and after their visit;
• You keep areas of responsibility in shape as new and always keep work areas efficiently equipped during trading hours;
• You empower co-workers through knowledge, confidence, trust, authority and motivation so they are always ready to support customers in the best way possible;
• You are always available to deal positively and quickly with issues raised by customers;
• You lead by example in terms of customer focus, co-operation with other departments, simplicity and giving and taking responsibility to optimise customers’ experience;
• You are expected to assist customers to arrange for transport and assembly services through a well-managed Service or Home Delivery Desk

Job Title: Support Officer
Contract Type: Permanent
Salary: £27,343 per annum
Working Hours: 37.5hrs per week
Working Pattern: Monday - Sunday rota
Location: Artemis House, Camden

For your application to be considered please ensure you attach a current CV and cover letter.

Applications may close before the deadline, so please apply early to avoid disappointment.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

· Competitive pay & generous pension

· 28 days holidays plus bank holidays

· Flexible working options available

· Investment in your learning, personal development and technology

· A wide range of benefits

Mental Health:

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement. We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues.

Our Homelessness and Prevention team is friendly and we love what we do. We are passionate about the high-quality support we provide. Working in care can be demanding, but our colleagues are always kind and compassionate no matter what challenges they encounter. As part of our team you will be doing work you can be proud of, ensuring the safety and happiness of our customers in their home.

The difference you will make as a Support Worker

We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement. You will be working from one of our supported services providing support to our customers in a variety of ways.

Some of your responsibilities will include:

• Carry out assessment to identify and prioritize needs.
• Use SMART goal planning to provide needs led holistic support.
• Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence.
• Provide a comprehensive support planning service to customers in line with the department’s policies, procedures, and approach.
• Ensure customers are fully informed of their rights and responsibilities regarding the service and are enabled and empowered to get involved in the running of the service through consultation and participation.
• Set up and maintain customer files and ensure that accurate and up to date records are kept of support provided to customers in accordance with HCS policies.

About You

We are looking for someone who believes in working together as part of a team, who shares our values and who is committed to achieving positive outcomes for all of our customers.

The successful candidate will have:

• Experience of working with vulnerable people with a range of needs in a support capacity
• A genuine passion for working with people.
• Good communication skills and the ability to engage with and respect the needs of vulnerable people.
• Excellent team working skills with a creative flair and ability to think outside of the box.
• Housing sector knowledge including housing benefit applications.
• Strong IT and social media skills to manage and maintain administration and recording systems.

Applications close 15.00 PM AEST, 8th April 2024
Mandatory: Australian Citizenship required to work within Federal Government.
 
About the company:
 
This leading Federal government agency supports Australian?s in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office locations.  A great opportunity for an experienced Administration Support officer to join this busy team for a temporary assignment.
 
About the role:
 


Managing and resolving participant matters by actioning planning tasks as per the Agency Act.
Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and online support.
Resolving customer enquiries, providing information and/or referring customers to appropriate government or
... Click here to view more detail / apply for Reception ? Administration Support Officer

Clay Hill are recruiting for a Learning Support Assistant to join our Education team now! We are looking for versatile, resilient and committed Learning Support Assistants, who can adapt their practice wherever necessary to support across all key stages. The successful candidate will work alongside the class teacher, assisting the children with their work and supporting with pupil behaviour while establishing good relationships with pupils, acting as a role model and responding to individual needs. Clay Hill School has an Ofsted rating of Good in all areas, June 2021. Our school is set in a beautiful -rural location in the new Forest National Park. We are a SEN school specialising in the education and care of children and young people, Primary to secondary school age, who are diagnosed as being on the autistic spectrum with associated learning difficulties. We are looking for someone with the passion, enthusiasm and drive to support our young people in achieving their potential. You will be part of a dedicated and lively team that focuses strongly on the core areas of education, independence and inclusion. Under the direction of the Inclusion Lead for Pastoral/Behaviour, the role will include the following key accountabilities: Collecting and analysing behaviour incidents Reporting incidents through Engage Updating individual Positive Behaviour Support plans, and individual risk assessments Central point of contact for pastoral support Recording behaviour incidents and co-ordinating pastoral support Effective liaison with staff, parents and students regarding pastoral and behaviour related circumstances Planning and organising pastoral training Delivering whole school pastoral support to individual students when necessary Promoting engagement in learning throughout the school day.
Our benefits include:Exclusive access to reward and discount scheme Blue Light discount card Comprehensive induction Commitment to your ongoing training and career progression Pension scheme Paid for enhanced DBS Wellbeing support Cycle to work scheme and more! As part of Aspris Children’s Services we are immensely proud of the career pathway and training we can offer you. As long as you can demonstrate the values needed for a role, transferable skills and life experience, we will give you all the training and support you need to progress!

IT Support Officer 

Permanent Full Time
Monday to Friday, 72.5 hours per fortnight, 9 day fortnight
$81,192 - $86,349 per annum (LGIA Stream A Level 3) Superannuation
Location Rockhampton

 
Your new role
 
Are you an IT professional with experience providing solutions to software, hardware and network related problems?  Council is seeking a dynamic, customer focussed individual to join their Information Technology Services Team. 
Using your technical knowledge you will troubleshoot issues and provide exceptional service to all clients.  You will work closely within a team environment and ensure Councils systems are implemented and maintained at all times. 
It is an ongoing condition of employment for this position to meet the necessary requirements to qualify for an Aviation Security Identity Card (ASIC) which includes Australian Citizenship and Police Background Checks (arranged by Council).

... Click here to view more detail / apply for IT Support Officer

What you’ll do

tyresales and tyreconnect businesses, both of whom aim to create a hassle-free tyre purchasing experience for both B2C and B2B customers alike. Their seamless eCommerce network links all the big tyre brands with the largest tyre fitment network in Australia.

This is your opportunity to assist our customers through their journey and support them with their needs, driving both customer satisfaction and loyalty in a positive direction. 

• Share expertise to provide exceptional customer support and assistance across multiple channels, such as phone, email, web and live chat. 
• Collaborate in a fast-paced environment, you will be responsible for answering inbound customer service queries (voice and digital).
• Develop and support solutions with the day-to-day operations within the tyres business through tasks such as, product support, suppliers and logistics providers as well as some administrative tasks.

ALG has an opportunity as a Flight Crew Support Officer with our international airline client. This is a long-term contract position based in Singapore.

The candidate should be prepared to perform shift duties and be proficient in the use of PC, mobile devices and office software e.g. Word, Excel.

Prior experience in Operations in the airline industry / airport premises will be advantageous.

Considering that the staff may need to enter the transit area of the airport, he/she will be required to clear security checks.

The key responsibilities for the support staff will include:

• Managing inventory (including issuing, returning and fault reporting) of mobile devices/electronic devices;
• Housekeeping of devices and related accessories (including but not limited to cables, adaptors, charging carts);
• Attending to crew queries and performing administrative duties such as data compilation/preparation of reports; and;
• Handling device administration (including resetting and updating device/OS settings);
• Collecting or arranging for the collection of mobile devices and related accessories from crew arriving into Singapore (at any terminal); and
• Supporting the dissemination of eMemos and updated e-documents/notifications to crew.

During the lull periods, the staff may be called-upon to assist with the following:

• Supporting the serviceability for kiosk PCs and printers (including fault reporting and replacing consumables); and
• Other ad-hoc over-the-counter duties.

Requirements:

• Shift work based on roster
• Able to work independently in a fast paced environment
• Proficient in MS Office
• Must be PC literate
• Good communication skills

If you are interested in this role, please APPLY NOW! Please note that only shortlisted candidates will be notified.

EA License Number: 11C4379 | Registration Number: R23113794

Responsibilities

• Providing office day to day admin support

• Assist the team in communicating with the status of the outstanding tasks

• Handling all customer matters

• Sending out weekly report

• Learning the Singtel system and assisting customer needs and enquiries

• Ad hoc duties as assigned

Requirement

• Minimum qualification, Higher Nitec

• Working knowledge in Microsoft Excel

• Team player and ability to collaborative and work effectively

• Able to work 5.5 days per week

Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote Enrichment programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities

• Providing office day to day admin support

• Task to configure other IT devices

• In charge of doing devices exchanges and redemptions

• Assist the team in communicating with the status of the outstanding tasks

• Handling customer complains

• Learning the Singtel system and assisting customer needs and enquiries

• Weekly stock counts

• Ad hoc duties as assigned

Requirement

• Minimum qualification, Higher Nitec

• Working knowledge in Microsoft Office

• Team player and ability to collaborative and work effectively

• Able to work under pressure with high adaptability and initiative within a dynamic environment

Job Details




Job no:
492596



Work type:
Full time



Site:
Cobram Service Centre



Location:
Cobram



Job type:
Information Technology, Local Government



Applications close:
12 May 2024 AUS Eastern Standard Time



Salary:
Band 5





Desktop Support Officer


ABOUT THE ROLE
An opportunity currently exists in Councils Information Technology team for a Desktop Support Officer with excellent communication and customer service focus. Primarily responsible for providing helpdesk and project services to the organisation. Ideally you will have experience supporting a virtualized networked Windows environment with Windows Server 2016 - 2020 (including AD, DNS, DHCP, GP,NTFS),



... Click here to view more detail / apply for Desktop Support Officer

SEND Support Officer

About the Role

Camden Council are seeking a highly motivated and organised SEND Support Officer to join their team.

Role

• Undertake a range of administrative duties to support teams and ensure a high quality, customer-focused and value for money administrative service
• To be able to keep accurate records of work and manage data and recording systems, including cross-referencing EXCEL spreadsheets to ensure information is recorded in such a way that the local authority can comply with and report on statutory responsibilities
• To be able to manage relationships with client groups to be able to gather relevant information
• To maintain accurate and administrative systems including electronic and manual information management systems
• To process annual reviews for children and young people
• To visit schools and maintain contact with families
• Carrying out the statutory assessment processes

Job Requirements

• Experience in administrative support roles
• Experience within SEN
• Experience in processing Annual reviews for children and young people
• Experience in carrying out the statutory assessment process

How to Apply

If you are interested in this exciting opportunity, please submit your CV