Total 3,907 Product Safety Manager inPulau Pinang job vacancies in Malaysia

職位說明 ：

• 負責整體銷售和行銷活動；包括在環境產業進行技術演示和招標。
• 制定並實施業務發展策略以及向客戶行銷公司的環保產品和服務。
• 根據當前市場價格和條件準備招標成本，有助於公司獲得投標。
• 為招標提供技術專業知識，與現有客戶保持牢固的關係，並利用現有客戶的機會。
• 實現行銷和銷售營運目標並執行每月業務計劃。
• 促進客戶拜訪和參與活動。透過識別和利用市場機會來提高產品的適銷性和盈利能力

要求 ：

• 化學工程或機械工程或環境工程或化學學士學位/研究生文憑/專業學位，或工商管理或同等學歷
• 具備3年以上環保項目或化學品銷售相關銷售工作經驗者優先（例如廢棄物處理及廢水處理、再生能源、回收業務等）
• 具有向客戶進行技術銷售和行銷的能力，以及對市場趨勢、法規和競爭對手的了解。
• 較強的人際溝通能力，高度積極性和自我驅動力。擅長談判、分析、解決問題。
• 較強的商業頭腦和金融知識，願意出差。

所需語言：馬來語、英語、華語

好處 ：

• 接觸海外計畫。
• 個人成長和職業發展的絕佳機會。
• 有吸引力的福利，例如公司用車和免費汽油、醫療索賠、場地津貼以及免費公司電話和電話帳單訂閱。

如果您符合資格並正在尋找具有挑戰性但回報豐厚的機會，我們鼓勵您申請此職位。加入我們的團隊，為我們的持續成功做出貢獻！

角色描述

我們正在尋找一位充滿活力且經驗豐富的業務支援經理兼行政人員加入我們的團隊。在此職位上，您將負責領導我們的業務支援和物流運營，並專注於庫存和庫存管理。您將與跨職能團隊合作，發現問題、制定解決方案並增強流程，以簡化我們的供應鏈營運。

主要責任

• 領導和管理一支負責庫存和倉庫管理的團隊，確保庫存處理的準確性和效率。
• 確定流程改善的機會並實施解決方案以優化庫存控制和庫存管理。
• 與跨部門團隊合作應對挑戰並推動持續改善計劃。
• 管理和優化寄售庫存分配，確保適當的庫存水準以滿足營運需求。
• 協調採購活動，包括供應商管理、談判和採購流程。
• 監督 E-Perolehan (EP) 協調，確保遵守採購準則和政策。
• 維護庫存交易、庫存水準和採購活動的準確記錄。
• 準備並提交有關庫存狀態、績效指標和供應鏈運營的定期報告。
• 領導者解決與庫存差異、缺貨和供應鏈中斷相關的問題。
• 進行績效評估、提供回饋並支持團隊成員的發展與成長。
• 管理辦公室和設施運營，包括維護、安全和後勤支援。

資格

• 工商管理、供應鏈管理或相關領域學士學位。
• 至少 2 年團隊管理經驗。
• 了解配送和物流原則。
• 對創新技術感興趣，並專注於自動化軟體。
• 在庫存管理、庫存控制和物流運營方面擁有豐富的經驗。
• 強大的領導能力，能夠激勵和發展團隊。
• 出色的分析和解決問題的能力。
• 能夠在快節奏的環境中協作工作並適應不斷變化的優先事項。
• 具專案管理和流程改善計劃的經驗者優先。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 個人發展機會

Key Responsibilities will include, but not limited to;

• Positive safety and work attitude is essential.
• Set and clearly communicate targets and expectations aligned with site and business objectives.
• Accountabilities for the role include all mine engineering, mine geology, survey and technical services.
• Maintain mine plans, including daily plans, weekly plans, monthly forecasts, yearly budget plans, and LOM plans.
• Routine operational reports will be required, including but not limited to daily, weekly, monthly, mine reconciliation reports, reserve block model/grade reports.
• Preparation of mine designs (pit designs, waste dump designs, access roads, stockpile designs, drainage designs. etc.) and blast designs using the Surpac software.
• Manage day to day relationship with and provide guidance to Mine Operations team.
• Day to day mining contractor management.
• Communication with geologists and other professionals and site management.
• Contractor claim review/validation/verification and management.
• Pit optimization using Whittle.
• Mine cost analysis and alternative project evaluations.

Key qualifications and experience required include the following;

• A tertiary qualification in Mine Engineering
• More than 5 years of mine operations experience in the resources industry
• Excellent communication, organisational and problem-solving skills.
• Strong understanding of Safety Management and a positive approach to implementing and execution of Management Systems.
• Knowledge of Surpac Software and the use of Whittle highly desirable.
• Competent user of Mircosoft Office Products especially Excel, Work and PowerPoint and Access database.

Perks & Benefits

• Employee equity
• Accomodation
• Transportation
• Casual dress code
• GHS / GTL insurance
• Meal allowance
• Panel clinic

工作目的

確保應付帳款和總帳會計流程符合既定的會計系統、政策和程序，符合國際財務報告準則（IFRS）並完全符合馬來西亞財務報告準則（MFRS）。

積極參與及時提交公司財務報告，實施既定的內部成本控制，並有助於確保企業資產的保護。 。

主要責任

• 整理收到的發票和帳戶報表，並確保正確更新庫存主資料、貨運主資料和其他所需的會計明細表。
• 及時、準確地在系統中過帳發票。
• 確保發票的適當授權和批准以及及時準備向供應商付款。
• 與其他部門定期、一致地聯絡和協調，徹底檢查和核實供應商發票，特別是非庫存物品和合約服務。
• 對供應商的帳目報表進行一致的跟進。
• 驗證和核對供應商報表，追蹤遺失的發票和付款。
• 確保會計交易和財務報告符合馬來西亞財務報告準則（MFRS）和稅法和規定，並完全符合國際財務報告準則（IFRS）。
• 確保遵守既定的公司會計政策以及可能不時發布的會計政策。

津貼和福利

• 員工股權
• 住宿
• 運輸
• 休閒著裝要求
• GHS/GTL 保險
• 伙食補貼
• 專案診所

Job Purpose

Ensure that Accounts Payable and GL accounting processes are in line with established accounting systems, policies andprocedures, conforms to International Financial Reporting Standards (IFRS) and in full compliance with Malaysian Financial Reporting Standards (MFRS).

Active involvement in the timely delivery of company financial reports, implementation of established internal costcontrol and helps ensure protection of the assets of the business.

Key Responsibilities

• Consolidation of company accounts e g. checking and reconciliation of prior period figures to be carried forward
• Maintaining reports and details of general ledger accounts
• Maintaining and supervising Purchasing/Inventory Control System (AIS and Inventory Master).
• Troubleshooting and liaising with respective personnel for outstanding issues or problems
• Assisting in all general ledger tasks, including but not limited to intercompany transactions and accruals.
• Proper journal, account reconciliation, maintenance and consistent updating of all accounting schedules.
• Maintaining proper control on company assets
• Preparation of construction account, liaising with project personnel and contractor, updates on supplier WIP reports.
• Assist in budgetary and reporting process
• Timely and accurate posting of  invoices in the system
• Regular and consistent liaison and coordination with other departments on the thorough checking and verification of vendor invoices, particular to non-inventory items and contractual services
• Verify and reconcile vendor statements, trace missing invoices and payments and communicate in writing with vendors for any discrepancies.
• Assist in working with external financial auditors, tax agents, insurance representatives and consultants, bank officers and other local government agency representatives to ensure compliance to regulatory requirements.
• Work closely within accounting, and other departments, i.e. procurement, warehousing and other commercial department, to ensure  that an overall cohesive team co-operation is maintained
• Maintain well documented and easily auditable records for all accounts maintained, including but not limited to invoices, POs, GRNs, COFA and vendor statement of accounts (SOA)
• Respond to inquiries from vendors and employees, on the first instance and ensure that proper resolution is arrived, else elevating the concern to the HQ and Site Financial Controller

Perks & Benefits

• Employee equity
• Accomodation
• Transportation
• Casual dress code
• GHS / GTL insurance
• Meal allowance
• Panel clinic

Key Responsibilities will include, but not limited to;

• Positive safety and work attitude is essential.
• Set and clearly communicate targets and expectations aligned with site and business objectives.
• Accountabilities for the role include all mine engineering, mine geology, survey and technical services.
• Maintain mine plans, including daily plans, weekly plans, monthly forecasts, yearly budget plans, and LOM plans.
• Routine operational reports will be required, including but not limited to daily, weekly, monthly, mine reconciliation reports, reserve block model/grade reports.
• Preparation of mine designs (pit designs, waste dump designs, access roads, stockpile designs, drainage designs. etc.) and blast designs using the Surpac software.
• Manage day to day relationship with and provide guidance to Mine Operations team.
• Day to day mining contractor management.
• Communication with geologists and other professionals and site management.
• Contractor claim review/validation/verification and management.
• Pit optimization using Whittle.
• Mine cost analysis and alternative project evaluations.

Key qualifications and experience required include the following;

• A tertiary qualification in Mine Engineering
• More than 5 years of mine operations experience in the resources industry
• Excellent communication, organisational and problem-solving skills.
• Strong understanding of Safety Management and a positive approach to implementing and execution of Management Systems.
• Knowledge of Surpac Software and the use of Whittle highly desirable.
• Competent user of Mircosoft Office Products especially Excel, Work and PowerPoint and Access database.

Perks & Benefits

• Employee equity
• Accomodation
• Transportation
• Casual dress code
• GHS / GTL insurance
• Meal allowance
• Panel clinic

RESPONSIBILITIES

• Process quotations, invoices, and other sales documents efficiently.
• Negotiate prices and terms with clients.
• Maintain and update CRM system to track sales performance.
• Follow up on inquiries and quotations promptly.
• Address customer feedback and complaints effectively.
• Manage debtors’ collections on a monthly basis.
• Prepare budgets and purchasing plans for management.
• Coordinate training arrangements with external trainers and team members.
• Develop and update business SOPs based on ISO standards.
• Run marketing campaigns for training, promotions, and events.
• Schedule and organize training logistics, including venue and materials.
• Coordinate HRD Claimable Course submissions with HRD Corp.
• Manage training submissions and approvals with government agencies.
• Coordinate logistics for training, meetings, and teleconferences.
• Assist in scheduling and coordinating training sessions.
• Communicate with participants before, during, and after courses.
• Provide technical support during virtual training sessions.
• Maintain documentation for training and certification programs.
• Gather feedback from trainees and trainers after each session.
• Ensure timely evaluation processes and prepare training reports.
• Collaborate with external trainers to maintain TMS quality.
• Support training development by preparing materials.
• Introduce SPS products and services to customers and prospects.
• Collaborate with team members on sales and marketing campaigns.
• Support activities or events based on client agreements.
• Establish affiliations with reliable institutes or training providers.
• Seek collaborations with government and international organizations.
• Attend SPS events, trade shows, or conferences as needed. 

REQUIREMENT

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Training Coordinator role.

• Organizational & Time Management: Efficiently manage tasks, prioritize
  deadlines, and maintain order in work processes.
• Communication & Interpersonal Skills: Clearly communicate with clients,
  trainers, and team members, while actively listening and empathizing with their needs.
• Problem-Solving & Adaptability: Quickly identify issues, find practical solutions, and adapt to changing priorities and procedures.
• Customer Focus & Service Orientation: Provide exceptional service to clients, promptly addressing their needs and concerns.
• Tech Proficiency & Analytical Thinking: Utilize CRM systems and software proficiently, while analyzing data to make informed decisions.
• Proactive & Resilient Attitude: Take initiative, anticipate challenges, and
  bounce back from setbacks with optimism.
• Collaboration & Leadership Abilities: Work effectively within teams, guiding external trainers and colleagues towards common goals.
• Continuous Learning & Cultural Sensitivity: Stay updated on industry trends, regulations, and best practices, while respecting diverse perspectives and backgrounds.
• Confidence & Accountability: Approach tasks with confidence, take
  responsibility for outcomes, and maintain integrity in all interactions.
• Creativity & Resourcefulness: Think innovatively, utilizing available resources efficiently to develop solutions and approaches.
• Networking & Confidentiality: Build professional relationships with industry
  partners, while maintaining confidentiality of sensitive information.
• Qualification: Possess a minimum of SPM qualification

*SPS’s HQ is only 500m from the MRT Train Station*

RESPONSIBILITIES

1. Outreach & Introduction:

• Reach out to existing and potential customers via email or calls to
  introduce SPS offerings, promotions, and partnership programs.

2. CRM Management:

• Update and maintain SPS CRM (HubSpot) and customer database for
  efficient sales tracking.

3. Follow-Up:

• Promptly follow up on inquiries and quotations to ensure customer
  satisfaction.

4. WhatsApp Management:

• Manage SPS WhatsApp for sales and marketing communication with
  professionalism.

5. Team Collaboration:

• Collaborate with team members to share information and execute sales
  and marketing plans.

6. Affiliation & Collaboration:

• Seek partnerships with institutes, universities, and organizations to expand
  business networks.

7. Event Participation:

• Represent SPS by attending events, trade shows, or conferences as
  needed.

8. Quotation & Invoice Processing:

• Prepare and process quotations and invoices accurately and timely.

9. Training Support:

• Assist in training registration, confirmation, and certificate issuance for
  participants.

10. HRD Claimable Course Coordination:

• Coordinate HRD Claimable Course applications with HRD Corp.

11. Event Preparation Support:

• Support in preparation for public training and events.

12. Training Preparation Coordination:

• Organize training logistics including venue, materials, registration, and
  certifications.

13. Participant Communication:

• Maintain communication with participants via email, WhatsApp, etc.,
  providing necessary information and support.

REQUIREMENTS

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Sales and Admin Support role.

• Go-getter attitude: Driven to achieve sales targets and administrative goals.
• Multitasking ability: Capable of handling various tasks efficiently.
• Result-oriented mindset: Focused on delivering outcomes and meeting
  objectives.
• People-oriented and outgoing: Able to connect with clients and colleagues
  effectively.
• Self-initiative: Takes charge of tasks without constant supervision.
• Continuous learning mentality: Always seeks opportunities for growth and
  development.
• Proficiency in Microsoft Office: Skilled in using essential software for
  administrative tasks.
• Strong organizational skills: Capable of managing time, resources, and
  information effectively.
• Willingness to go the extra mile: Ready to put in additional effort to ensure
  success.
• Adaptability: Flexible in adjusting to changes, priorities, and new responsibilities.

*SPS’s HQ is only 500m from the MRT Train Station*

RESPONSIBILITIES

• Process quotations, invoices, and other sales documents efficiently.
• Negotiate prices and terms with clients.
• Maintain and update CRM system to track sales performance.
• Follow up on inquiries and quotations promptly.
• Address customer feedback and complaints effectively.
• Manage debtors’ collections on a monthly basis.
• Prepare budgets and purchasing plans for management.
• Coordinate training arrangements with external trainers and team members.
• Develop and update business SOPs based on ISO standards.
• Run marketing campaigns for training, promotions, and events.
• Schedule and organize training logistics, including venue and materials.
• Coordinate HRD Claimable Course submissions with HRD Corp.
• Manage training submissions and approvals with government agencies.
• Coordinate logistics for training, meetings, and teleconferences.
• Assist in scheduling and coordinating training sessions.
• Communicate with participants before, during, and after courses.
• Provide technical support during virtual training sessions.
• Maintain documentation for training and certification programs.
• Gather feedback from trainees and trainers after each session.
• Ensure timely evaluation processes and prepare training reports.
• Collaborate with external trainers to maintain TMS quality.
• Support training development by preparing materials.
• Introduce SPS products and services to customers and prospects.
• Collaborate with team members on sales and marketing campaigns.
• Support activities or events based on client agreements.
• Establish affiliations with reliable institutes or training providers.
• Seek collaborations with government and international organizations.
• Attend SPS events, trade shows, or conferences as needed. 

REQUIREMENT

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Training Coordinator role.

• Organizational & Time Management: Efficiently manage tasks, prioritize
  deadlines, and maintain order in work processes.
• Communication & Interpersonal Skills: Clearly communicate with clients,
  trainers, and team members, while actively listening and empathizing with their needs.
• Problem-Solving & Adaptability: Quickly identify issues, find practical solutions, and adapt to changing priorities and procedures.
• Customer Focus & Service Orientation: Provide exceptional service to clients, promptly addressing their needs and concerns.
• Tech Proficiency & Analytical Thinking: Utilize CRM systems and software proficiently, while analyzing data to make informed decisions.
• Proactive & Resilient Attitude: Take initiative, anticipate challenges, and
  bounce back from setbacks with optimism.
• Collaboration & Leadership Abilities: Work effectively within teams, guiding external trainers and colleagues towards common goals.
• Continuous Learning & Cultural Sensitivity: Stay updated on industry trends, regulations, and best practices, while respecting diverse perspectives and backgrounds.
• Confidence & Accountability: Approach tasks with confidence, take
  responsibility for outcomes, and maintain integrity in all interactions.
• Creativity & Resourcefulness: Think innovatively, utilizing available resources efficiently to develop solutions and approaches.
• Networking & Confidentiality: Build professional relationships with industry
  partners, while maintaining confidentiality of sensitive information.
• Qualification: Possess a minimum of SPM qualification

*SPS’s HQ is only 500m from the MRT Train Station*

RESPONSIBILITIES

• Process quotations, invoices, and other sales documents efficiently.
• Negotiate prices and terms with clients.
• Maintain and update CRM system to track sales performance.
• Follow up on inquiries and quotations promptly.
• Address customer feedback and complaints effectively.
• Manage debtors’ collections on a monthly basis.
• Prepare budgets and purchasing plans for management.
• Coordinate training arrangements with external trainers and team members.
• Develop and update business SOPs based on ISO standards.
• Run marketing campaigns for training, promotions, and events.
• Schedule and organize training logistics, including venue and materials.
• Coordinate HRD Claimable Course submissions with HRD Corp.
• Manage training submissions and approvals with government agencies.
• Coordinate logistics for training, meetings, and teleconferences.
• Assist in scheduling and coordinating training sessions.
• Communicate with participants before, during, and after courses.
• Provide technical support during virtual training sessions.
• Maintain documentation for training and certification programs.
• Gather feedback from trainees and trainers after each session.
• Ensure timely evaluation processes and prepare training reports.
• Collaborate with external trainers to maintain TMS quality.
• Support training development by preparing materials.
• Introduce SPS products and services to customers and prospects.
• Collaborate with team members on sales and marketing campaigns.
• Support activities or events based on client agreements.
• Establish affiliations with reliable institutes or training providers.
• Seek collaborations with government and international organizations.
• Attend SPS events, trade shows, or conferences as needed. 

REQUIREMENT

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Training Coordinator role.

• Organizational & Time Management: Efficiently manage tasks, prioritize
  deadlines, and maintain order in work processes.
• Communication & Interpersonal Skills: Clearly communicate with clients,
  trainers, and team members, while actively listening and empathizing with their needs.
• Problem-Solving & Adaptability: Quickly identify issues, find practical solutions, and adapt to changing priorities and procedures.
• Customer Focus & Service Orientation: Provide exceptional service to clients, promptly addressing their needs and concerns.
• Tech Proficiency & Analytical Thinking: Utilize CRM systems and software proficiently, while analyzing data to make informed decisions.
• Proactive & Resilient Attitude: Take initiative, anticipate challenges, and
  bounce back from setbacks with optimism.
• Collaboration & Leadership Abilities: Work effectively within teams, guiding external trainers and colleagues towards common goals.
• Continuous Learning & Cultural Sensitivity: Stay updated on industry trends, regulations, and best practices, while respecting diverse perspectives and backgrounds.
• Confidence & Accountability: Approach tasks with confidence, take
  responsibility for outcomes, and maintain integrity in all interactions.
• Creativity & Resourcefulness: Think innovatively, utilizing available resources efficiently to develop solutions and approaches.
• Networking & Confidentiality: Build professional relationships with industry
  partners, while maintaining confidentiality of sensitive information.
• Qualification: Possess a minimum of SPM qualification

*SPS’s HQ is only 500m from the MRT Train Station*

職責：

• 透過以下方式管理子業務部門進行行銷並確保業務
  積極有效的行銷活動
• 與客戶和供應商建立牢固的業務關係。
• 擴大客戶和供應商基礎
• 規劃和執行行銷策略並領導行銷人員團隊實現設定的目標/KPI
• 審核財務數據和市場信息，便利信貸
  評估與分析
• 開發新業務，開展客戶服務關係活動
  促進集團產品和服務的交叉銷售

要求：

• 會計、金融、工商管理或同等學歷
• 至少 5 年中小企業和企業客戶設備租賃和融資相關工作經驗
• 強大的領導/管理能力
• 積極進取的業務發展
• 良好的口頭和書面溝通能力。

津貼和福利

• 彈性的工作時間
• 鄰近輕軌 Kerinchi 站
• 醫療福利包括保險、牙科和眼科
• 16% 雇主 EPF 繳款

We are an award winning boutique PR & Digital agency made up of a dream team of talented  and result-oriented individuals. We have collective experience in Food & Beverages, FMCG, Entertainment, Lifestyle, Retail, Automotive, Corporate, Property, Technology and Medical industries. We are expanding, and this will be a great opportunity for students majoring in Communication Studies / Mass Communication/ Public Relations / Media Studies and Marketing to learn and gain as much experience needed in the Public Relations industry. We believe in “keeping it real” , and our doors are open to welcoming enthusiastic, passionate team players to join us on this exciting journey up!

Responsibilities

• Develop and lead digital media engagement strategies which includes guidelines, objective & procedures by identifying the right target audience and social impacts.
  Identifying monitoring tools, integrating the interactive media into the business strategy and maintain good rapport with social media organizations, influencers and analysts.
• Collaborate with other entities (media/customer relations), to manage reputation, identify key players and coordinate actions.
• Lead innovation and transformation in how content is delivered to our target customers and to demonstrate true digital creative marketing leadership and bring the vision of us and our clientele to life.
• Oversee digital projects and ensure smooth operation for all digital tools and applications (e.g. website, blogs and social media)
• Train internal teams to use digital technologies
• Create and manage online advertising campaigns.
• Research and identify new social networks to reach our target customers.
• Use audience insight and analytics to continuously improve the user experience
• Manage and synergize the various areas within the digital and put systems and processes in place for the team to follow (SOPs)
• Manage all social media channels, campaigns (including e-mails) to sustain an engaging audience experience and to increase audience satisfaction.
  Includes but not limited to planning, developing, implementing and managing the overall digital marketing strategy for company and clients.
• Monitor, research and analyse social media trends, ad revenue and web visitor data, to improve social media presence and campaign efficacy.
• Business development – organically within the clientele and new clients as per the KPIs set by the Managing Director

Requirements

• Possess at least a certification in Communications/ Marketing/ Media Studies or equivalent.
• At least 5 years of related working experience in digital media platforms and / digital agencies
• Experience in copywriting, content creation, client servicing, digital analytics, digital ad buys and brand marketing.
• Required skills : managed various social media platforms such as Facebook, Instagram, Twitter
• Ability to multitask and communicate effectively with team members to reliably carry out projects.
• Ability to work well independently and as a team, as well as able to meet tight deadlines.
• Good command of spoken and written English and Bahasa Malaysia.
• Good attitude and ability to work well under stress is a MUST.
• Willing to work on extended hours when necessary.

Perks & Benefits

• Employee equity
• Commission and bonus
• Central location
• Personal leave
• Open culture
• Personal development opportunities

Title:   HR  & ADMIN  MANAGER

 
 Location : Taman Perindustrian Gemilang, Ulu Tiram, Johor

Salary range  : RM 6,500 – RM 7,000

 
Requirements :

Diploma in any discipline / related field

At least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field. 
Minimum working experience:

At least 5 year(s) of working experience in the related field is required for this position.
Other Skill or Knowledge required:

Good knowledge of the Malaysian Labour Law and handling of the foreign workers procedures. 
Able to work independently with strong leadership quality and excellent interpersonal skills. 
Computer literate and able to handle computerized payroll system.
Convenient for flexible working hours. 
Advanced verbal and written English level is requested.
 

Responsibility :

• Support the company’s management in regards with the company’s property, public relation, legal, and welfare, secretarial or personal functions.
• Develop, implement and administer the company’s personnel policies to ensure effective recruitment, utilization, motivation and retention of employees and to ensure harmonies industrial and employee relation.
• Responsible for the proper documentation of contract.
• Maintain and review long term manpower and succession plan and recommended changes where necessary. Provide Effective recruitment services and recommend selection candidates.
• Advise top management on appropriate terms and condition of services for employees and make review where necessary.
• Conduct counseling for minor disciplinary problem.
• Update and maintain all employees’ personal files up to managerial level.
• Supervise the maintenance and general housekeeping of office areas, furniture and equipment.
• Plan and implements administration and office procedure and effectively manage the day-to-day administrative function.
• Process promotion / upgrading and transfer.
• Maintain and update all compensation and benefits programmers EPF, Socso, Income Tax.
• Administer the company’s salary administration system.
• Ensure that employee’s sick leave, annual leave and long service leave record are maintained up to date.
• Prepare statistic relating to absenteeism, turnover and recruitment cost as directed.
• May assist superior in organizing training and development programs for employees.
• Updates, tracks and maintain record on services/facilities provided by company e.g. lockers, uniforms, transport, stationery.
• Maintain the company notice board.
• Conduct exit interview for direct and indirect employees.
• Preparing of warning letter, show cause letter and follow up the daily attendance day to day.
• Prepare monthly headcount report.
• Responsible for all job advertisement (internal/external) as well as provide suggestion and recommendation on ways to promotes better advertising.
• Plan and implement performance rating system for the staffs 
• Plan and implement the company’s daily express courier consignment activities. 
• Any reasonable duties assigned from time to time by head of department

Working days:  Monday –  Friday   -(5 days)

Working hours : 8:30 am – 6.00pm

Other Benefit / Allowance :

• Monthly Transport Allowance – RM 300
• Daily Meal Allowance – RM 10
• Annual Medical Allowance – RM 150

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities

Location: Remote (Malaysia, KL/Selangor preferred in case there's any management offsite)

Role:
The Sales Operations Manager will oversee and enhance the sales operation infrastructure. This strategic role involves optimizing sales processes, managing sales data, and aligning the sales team with our business objectives to drive success and revenue growth.

Responsibilities:

• Develop and implement efficient sales processes and strategies.
• Manage sales analytics to ensure accurate forecasting, pipeline management, sales strategy execution, and reporting.
• Coordinate with the sales team to align sales strategies and operations with business goals.
• Develop and deploy creative solutions in tracking the sales team's activities.
• Provide detailed sales reports and insights to senior management, highlighting trends, growth opportunities, and challenges.
• Train and support sales representatives and staff to enhance their product knowledge and sales skills.
• Collaborate with other departments to ensure a cohesive approach to market expansion and client satisfaction.
• Ensure that leads followed up has a proper resolution within 30 days of appointment.
• Ensure that all calls have a resolution, maintaining high standards of customer service and operational efficiency.
• Accurately manage transaction logs for finance to bill clients and for closers to receive their commissions accurately.
• Manage the productivity of full-time closers, ensuring they remain productive during non-event periods.
• Identify additional opportunities for revenue generation.
• Develop strategies to minimize the gap between payments receivable.
• Analyze the training needs of the sales team, identifying strengths and weaknesses to tailor training accordingly.
• Set team goals and targets for each account to drive performance and accountability.
• Develop detailed onboarding programs for new sales staff to ensure a smooth transition and rapid time to productivity.
• Manage account managers to ensure that client relationships are maintained excellently and that events/campaigns are well prepared in advance according to established protocols.

Results:

• Enhanced operational efficiency and reduced sales cycle times.
• Accurate sales forecasting and effective management of sales pipelines.
• Improved sales team productivity and achievement of sales targets.
• Increased client satisfaction and retention rates.
• Efficient management of transaction records to support accurate billing and timely commission payments.
• Effective training and onboarding that enhances team capabilities and addresses performance gaps.
• Well-managed client relationships and successfully executed events and campaigns.

Requirements

• Proven experience in sales operations, preferably in a sales outsourcing or agency environment.
• Strong understanding of sales process management, creative problem-solving, and data analysis.
• Excellent communication and leadership skills.
• Ability to work strategically and collaboratively across departments.
• High attention to detail and a focus on data-driven decision-making.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Key Responsibilities:

• Client Engagement & Needs Assessment: Identify potential clients and understand their IT modernization needs. Conduct thorough assessments of existing applications to determine modernization areas.
• Solution Proposal & Customized Solutions: Develop comprehensive proposals outlining modernization strategies. Tailor solutions to meet specific client needs, whether it's legacy system migration or cloud adoption.
• Technical Expertise & Product Knowledge: Stay updated on the latest IT modernization solutions and trends. Collaborate with technical teams to provide accurate guidance to clients.
• Cost Estimation & Relationship Building: Provide detailed cost estimates and ROI projections for modernization initiatives. Cultivate strong client relationships to become a trusted advisor.
• Competitive Analysis & Negotiation: Monitor competitors and understand market offerings. Negotiate contracts and close deals to meet client needs.

Requirements

• Diploma in Information Technology or related field.
• Minimum 2 years of sales experience, preferably in ICT.
• Strong technical acumen in IT application modernization and industry best practices
• Proficient in effective sales techniques, including prospecting, negotiation, and customer service.
• Excellent verbal and written communication skills to convey complex IT concepts clearly.
• Strong problem-solving ability and adaptability to changing technologies and market trends.
• Understanding of clients' industry and business goals to align modernization solutions.
• Basic project management skills and effective time management

Perks & Benefits

• Employee equity
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities