Total 17 PR Agent job vacancies in Others category in Johor Bahru

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• Familiar with hotel product knowledge and activities.
• Promote the Hotel’s products and services
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Comply with set rooms supply and price control.
• Ensure that all reservation information in correspondences and reservations system is accurate
• Process amendments to reservations such as extensions, early departures, etc.
• Always maintain a sales attitude, not losing any sales opportunity in the hotel.
• Processing and follow-up of all FIT and Group reservations.
• Communicates and process No-Show/Cancellation charge or refund.
• Determine guests’ needs and provide recommendation accordingly
• Maintain and update guests’ information and sales data by reservation procedures.
• Maintain high level guest service standards.
• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs.
• Maintain clean and tidy work areas at all times.
• Comply with all company policies relating to reservations.
• Performs all other duties as assigned.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 March 2024.

Walk-IN

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• Familiar with hotel product knowledge and activities.
• Promote the Hotel’s products and services
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Comply with set rooms supply and price control.
• Ensure that all reservation information in correspondences and reservations system is accurate
• Process amendments to reservations such as extensions, early departures, etc.
• Always maintain a sales attitude, not losing any sales opportunity in the hotel.
• Processing and follow-up of all FIT and Group reservations.
• Communicates and process No-Show/Cancellation charge or refund.
• Determine guests’ needs and provide recommendation accordingly
• Maintain and update guests’ information and sales data by reservation procedures.
• Maintain high level guest service standards.
• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs.
• Maintain clean and tidy work areas at all times.
• Comply with all company policies relating to reservations.
• Performs all other duties as assigned.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 March 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• Familiar with hotel product knowledge and activities.
• Promote the Hotel’s products and services
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Comply with set rooms supply and price control.
• Ensure that all reservation information in correspondences and reservations system is accurate
• Process amendments to reservations such as extensions, early departures, etc.
• Always maintain a sales attitude, not losing any sales opportunity in the hotel.
• Processing and follow-up of all FIT and Group reservations.
• Communicates and process No-Show/Cancellation charge or refund.
• Determine guests’ needs and provide recommendation accordingly
• Maintain and update guests’ information and sales data by reservation procedures.
• Maintain high level guest service standards.
• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs.
• Maintain clean and tidy work areas at all times.
• Comply with all company policies relating to reservations.
• Performs all other duties as assigned.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 March 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

The Warehouse Hotel was built in 1895 along the Singapore River as part of the Straits of Malacca trade route. At that time, the area was a hotbed of secret societies, underground activity, and liquor distilleries. Today, while much of that history has disappeared, one building has been meticulously restored as a modern 37-room boutique hotel, focusing on heritage and local culture. Open as of January 2017, it delivers thoughtful hospitality with historically-detailed rooms, classic local dishes and craft cocktails in the vibrant neighborhood of Robertson Quay.

We are looking for a passionate, customer-driven individual to fill the role of Guest Relations Officer. As the Hotel’s primary point of contact with potential customers, the individual is pivotal in ensuring the customer’s reservations and enquiries are promptly confirmed and replied to. Strong communication skills over the phone and proficiency in basic computer software is essential in the daily maintenance and management of the customer database.

Job Description

You’ll be in charge of:

• Registration of guests at check-in, including the processing of all guest reservations and the assigning and blocking of rooms
• Understanding and adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Communicating efficiently on room status, room status tracking, all locations, and rates
• Establishing and implementing expected guest programs and professionally handle guest requests and questions
• Actively improving hotel standards by providing relevant information such as customer feedback
• Carrying out daily front desk operations
• Ensuring that all guests receive a positive first and last impression at The Warehouse Hotel

Qualifications

• An individual that is eager to learn and has a passion in customer service
• An individual who is well groomed and possesses good communication skills
• Preferably possess experience in a front office position relating to hospitality

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• Familiar with hotel product knowledge and activities.
• Promote the Hotel’s products and services
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Comply with set rooms supply and price control.
• Ensure that all reservation information in correspondences and reservations system is accurate
• Process amendments to reservations such as extensions, early departures, etc.
• Always maintain a sales attitude, not losing any sales opportunity in the hotel.
• Processing and follow-up of all FIT and Group reservations.
• Communicates and process No-Show/Cancellation charge or refund.
• Determine guests’ needs and provide recommendation accordingly
• Maintain and update guests’ information and sales data by reservation procedures.
• Maintain high level guest service standards.
• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs.
• Maintain clean and tidy work areas at all times.
• Comply with all company policies relating to reservations.
• Performs all other duties as assigned.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 March 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• Familiar with hotel product knowledge and activities.
• Promote the Hotel’s products and services
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Comply with set rooms supply and price control.
• Ensure that all reservation information in correspondences and reservations system is accurate
• Process amendments to reservations such as extensions, early departures, etc.
• Always maintain a sales attitude, not losing any sales opportunity in the hotel.
• Processing and follow-up of all FIT and Group reservations.
• Communicates and process No-Show/Cancellation charge or refund.
• Determine guests’ needs and provide recommendation accordingly
• Maintain and update guests’ information and sales data by reservation procedures.
• Maintain high level guest service standards.
• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs.
• Maintain clean and tidy work areas at all times.
• Comply with all company policies relating to reservations.
• Performs all other duties as assigned.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• Familiar with hotel product knowledge and activities.
• Promote the Hotel’s products and services
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Comply with set rooms supply and price control.
• Ensure that all reservation information in correspondences and reservations system is accurate
• Process amendments to reservations such as extensions, early departures, etc.
• Always maintain a sales attitude, not losing any sales opportunity in the hotel.
• Processing and follow-up of all FIT and Group reservations.
• Communicates and process No-Show/Cancellation charge or refund.
• Determine guests’ needs and provide recommendation accordingly
• Maintain and update guests’ information and sales data by reservation procedures.
• Maintain high level guest service standards.
• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs.
• Maintain clean and tidy work areas at all times.
• Comply with all company policies relating to reservations.
• Performs all other duties as assigned.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• Familiar with hotel product knowledge and activities.
• Promote the Hotel’s products and services
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Comply with set rooms supply and price control.
• Ensure that all reservation information in correspondences and reservations system is accurate
• Process amendments to reservations such as extensions, early departures, etc.
• Always maintain a sales attitude, not losing any sales opportunity in the hotel.
• Processing and follow-up of all FIT and Group reservations.
• Communicates and process No-Show/Cancellation charge or refund.
• Determine guests’ needs and provide recommendation accordingly
• Maintain and update guests’ information and sales data by reservation procedures.
• Maintain high level guest service standards.
• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs.
• Maintain clean and tidy work areas at all times.
• Comply with all company policies relating to reservations.
• Performs all other duties as assigned.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Jan 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• Familiar with hotel product knowledge and activities.
• Promote the Hotel’s products and services
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Comply with set rooms supply and price control.
• Ensure that all reservation information in correspondences and reservations system is accurate
• Process amendments to reservations such as extensions, early departures, etc.
• Always maintain a sales attitude, not losing any sales opportunity in the hotel.
• Processing and follow-up of all FIT and Group reservations.
• Communicates and process No-Show/Cancellation charge or refund.
• Determine guests’ needs and provide recommendation accordingly
• Maintain and update guests’ information and sales data by reservation procedures.
• Maintain high level guest service standards.
• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs.
• Maintain clean and tidy work areas at all times.
• Comply with all company policies relating to reservations.
• Performs all other duties as assigned.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Dec 2023.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• Familiar with hotel product knowledge and activities.
• Promote the Hotel’s products and services
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Comply with set rooms supply and price control.
• Ensure that all reservation information in correspondences and reservations system is accurate
• Process amendments to reservations such as extensions, early departures, etc.
• Always maintain a sales attitude, not losing any sales opportunity in the hotel.
• Processing and follow-up of all FIT and Group reservations.
• Communicates and process No-Show/Cancellation charge or refund.
• Determine guests’ needs and provide recommendation accordingly
• Maintain and update guests’ information and sales data by reservation procedures.
• Maintain high level guest service standards.
• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs.
• Maintain clean and tidy work areas at all times.
• Comply with all company policies relating to reservations.
• Performs all other duties as assigned.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 7 Dec 2023.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• Familiar with hotel product knowledge and activities.
• Promote the Hotel’s products and services
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Comply with set rooms supply and price control.
• Ensure that all reservation information in correspondences and reservations system is accurate
• Process amendments to reservations such as extensions, early departures, etc.
• Always maintain a sales attitude, not losing any sales opportunity in the hotel.
• Processing and follow-up of all FIT and Group reservations.
• Communicates and process No-Show/Cancellation charge or refund.
• Determine guests’ needs and provide recommendation accordingly
• Maintain and update guests’ information and sales data by reservation procedures.
• Maintain high level guest service standards.
• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs.
• Maintain clean and tidy work areas at all times.
• Comply with all company policies relating to reservations.
• Performs all other duties as assigned.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 23 Nov 2023.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• Familiar with hotel product knowledge and activities.
• Promote the Hotel’s products and services
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Comply with set rooms supply and price control.
• Ensure that all reservation information in correspondences and reservations system is accurate
• Process amendments to reservations such as extensions, early departures, etc.
• Always maintain a sales attitude, not losing any sales opportunity in the hotel.
• Processing and follow-up of all FIT and Group reservations.
• Communicates and process No-Show/Cancellation charge or refund.
• Determine guests’ needs and provide recommendation accordingly
• Maintain and update guests’ information and sales data by reservation procedures.
• Maintain high level guest service standards.
• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs.
• Maintain clean and tidy work areas at all times.
• Comply with all company policies relating to reservations.
• Performs all other duties as assigned.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 9 Nov 2023.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• Familiar with hotel product knowledge and activities.
• Promote the Hotel’s products and services
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Comply with set rooms supply and price control.
• Ensure that all reservation information in correspondences and reservations system is accurate
• Process amendments to reservations such as extensions, early departures, etc.
• Always maintain a sales attitude, not losing any sales opportunity in the hotel.
• Processing and follow-up of all FIT and Group reservations.
• Communicates and process No-Show/Cancellation charge or refund.
• Determine guests’ needs and provide recommendation accordingly
• Maintain and update guests’ information and sales data by reservation procedures.
• Maintain high level guest service standards.
• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs.
• Maintain clean and tidy work areas at all times.
• Comply with all company policies relating to reservations.
• Performs all other duties as assigned.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 2 Nov 2023.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Roles & Responsibilities:

• Provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.
• To develop and maintain close business contact with house guests and to provide personalized service whenever possible
• Handle cashiering functions and adhere to the Front Office Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times.
• Handle guest feedbacks promptly according to established procedures and report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Guest Service:

• To provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes, and packages are delivered in a timely manner.
• To deal with irate guests and find ways to resolve issues to the guest's satisfaction.
• To serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.

Experience:

• Experience in Guest Services, with a strong knowledge of Calgary and surrounding areas
• Exceptional interpersonal skills to enhance the service standards throughout the operation
• Good communication and time management skills
• Able to organize, plan ahead and manage workload
• Preferably 1 year of Front Office experience

Ability to work effectively in an innovative, fast-paced, and multi-tasked environment

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• Familiar with hotel product knowledge and activities.
• Promote the Hotel’s products and services
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Comply with set rooms supply and price control.
• Ensure that all reservation information in correspondences and reservations system is accurate
• Process amendments to reservations such as extensions, early departures, etc.
• Always maintain a sales attitude, not losing any sales opportunity in the hotel.
• Processing and follow-up of all FIT and Group reservations.
• Communicates and process No-Show/Cancellation charge or refund.
• Determine guests’ needs and provide recommendation accordingly
• Maintain and update guests’ information and sales data by reservation procedures.
• Maintain high level guest service standards.
• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs.
• Maintain clean and tidy work areas at all times.
• Comply with all company policies relating to reservations.
• Performs all other duties as assigned.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 12 Oct 2023.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified