JOB DESCRIPTION

• Oversees reservations, answers phone calls and responding to guests' queries
• Highlight to superior on high business volume day/meal period to manage manpower requirements
• Monitor the guest waiting list to manage customers' waiting time and expectations
• Greet and welcome guests warmly to the restaurant
• Guide customers to designated dining or bar areas
• Allocate seats in accordance to customers' preferences and reservations
• Establish and maintain good rapport and relations with customers to improve customers' experience and repeat visits
• Thank guests for patronizing the restaurant as they leave
• Follow customer service Standard Operating Procedures (SOPs)
• Comply with the Company's food and beverage hygiene standards
• Adhere to legislative requirements pertaining to handling and consumption of food and alcoholic beverage
• Perform opening, operating and closing of shifts
• Ensure that day-to-day operations are run at optimal levels with effective communication among teammates
• Suggest areas for continuous improvement within working areas
• All other tasks as assigned by Superior

JOB REQUIREMENTS

• 1 year experience in customer service/guest contact roles, preferably in restaurants is preferred
• Possess a well-groomed, clean and professional appearance
• Charming and outgoing personality, with a strong service attitude
• Good interpersonal and excellent communication skills
• Demonstrated ability to interact with customers, employees and third parties well so as to boost corporate image
• Ability to multitask and work under pressure
  

DUTIES & RESPONSIBILITIES:

• INTERNAL CO-ORDINATION WITH ENGINEERS/SUPERVISORS AND CONTRACTORS
• CHECKING OF SUBCONTRACTOR’S CONTRACTS
• CHECKING OF SHOP DRAWINGS
• SITE SUPERVISION AND PROGRESS MONITORING
• CHECKING OF PROGRESS CLAIM
• CHECKING OF PAYMENT
• SAFETY
• WORK QUALITY CONTROL
• CHECKING OF OPERATION & MAINTENANCE MANUAL
• COMISSIONING, CHECKING & MONITORING
• CHECKING OF AS-BUILT DRAWING
• CHECKING OF COST ESTIMATION

CANDIDATE WITH LEW 8 WILL BE AN ADDED ADVANTAGE

Summary

• Location: West (NTFGH/CCK Polyclinic/The Synergy) interchangable
• Working hour: 3 Rotating Shifts including midnight

Job Responsibilities

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Requirements

• Minimum Diploma
• Must commit to work on rotating shifts, including Weekends/PH

Er Ser Leong | Registration No: R23111884

BGC Group Pte Ltd | EA No: 05C3053

What do we expect from you?

Under the general guidance of the Front Office Manager or any other authorized by the management, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.

How your day looks like?

• Actively welcome, greet and check guests in
• Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
• Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up
• Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.
• Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries
• Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel internal specific communicating system
• Update and maintain the reception hand over book, pass on all guest feedbacks to the Manager on duty so appropriate action may be taken
• Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with Mondrian Singapore Duxton confidentiality standards
• Ensure the correct procedure and policy standards are adhered to
• Ensure all necessary supplies are available for the front desk, manage par stock and order supplies
• Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.
• Encourage up-selling in order to maximize rates
• Ensure work areas are cleaned and maintained at all times

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

The Boarding Officer/Ship Agent (Operations) is the first point of contact for vessels arriving into the port and processes all necessary formalities and declarations in a timely manner to ensure smooth entry and departure of ships assigned. He/She ensures full compliance to statutory formalities and factual declarations. The Boarding Officer/Ship Agent (Operations) identifies bottlenecks to propose improvements to the organization’s workflow and assists with its subsequent implementation.

The Boarding Officer/Ship Agent (Operations) is expected to establish good relationships with the Ship Captain and Chief Engineer of the ship, and is an organized person who is able to juggle the demands of paperwork and on-site work. He/She may be expected to work irregular hours to cater to the different arrival times of ships, and cope with unanticipated events and tight work schedules.

Tasks

• Acquire and allocate resources to support operations.

• Handle cargo documentation, invoices and inwards shipment.

• Liaise with clients on status of cargo clearance.

• Liaise with local agencies on daily work matters.

• Monitor cargo loading and unloading operations.

• Monitor vessel arrival and departure.

• Optimize utilization of resources.

• Prepare quotations and proforma disbursements as required by clients, shipowners and shipping lines.

• Process all formalities and declarations in a timely manner to ensure smooth entry or departure of ships assigned

Requirements:

• Fresh graduates and candidates with no relevant experience are welcome.
• On-the-job training
• Minimum 2 years work experience
• ITE certification or equivalent

The Opportunity:

1. Permanent Role | Tanjong Pagar

2. Office hours, 5 days work week including weekend (8.00am – 5.30pm / 8.30am – 6.00pm)

3. Basic up to S$2,700 + Allowances + AWS + VB

4. Singaporeans only

Adecco is a partnering with a company pivotal to the success of the transportation industry. At our client's workplace, inclusivity and friendliness are the heartbeat of their culture. As a Customer Care Agent, your role will involve assisting customers regarding any requests/enquiries.

The Job:

• Attending to incoming enquiries through hotline or email
• Resolving call enquiries which includes card related issues/claims/technical issues
• Handling queries efficiently and escalate issues promptly

The Talent:

• Min Diploma in any discipline
• Able to communicate with Chinese speaking customers
• Comfortable to work on weekend
• No experience required

Next Steps:.

• Prepare your updated resume (please include your current salary package) and expected package
• Apply through this application or send your resume to weiting.lee@adecco.com in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified

Lee Wei Ting

Direct Line: 9631 7519

EA License No: 91C2918

Personnel Registration Number: R1985905

The Opportunity:

1. Permanent Role | Tanjong Pagar

2. Office hours, 5 days work week including weekend (8.00am – 5.30pm / 8.30am – 6.00pm)

3. Basic up to S$2,700 + Allowances + AWS + VB

4. Singaporeans only

Adecco is a partnering with a company pivotal to the success of the transportation industry. At our client's workplace, inclusivity and friendliness are the heartbeat of their culture. As a Customer Care Agent, your role will involve assisting customers regarding any requests/enquiries.

The Job:

• Attending to incoming enquiries through hotline or email
• Resolving call enquiries which includes card related issues/claims/technical issues
• Handling queries efficiently and escalate issues promptly

The Talent:

• Min Diploma in any discipline
• Able to communicate with Chinese speaking customers
• Comfortable to work on weekend
• No experience required

Next Steps:.

• Prepare your updated resume (please include your current salary package) and expected package
• Apply through this application or send your resume to weiting.lee@adecco.com in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified

Lee Wei Ting

Direct Line: 9631 7519

EA License No: 91C2918

Personnel Registration Number: R1985905

The Opportunity:

1. Permanent Role | Tanjong Pagar

2. Office hours, 5 days work week including weekend (8.00am – 5.30pm / 8.30am – 6.00pm)

3. Basic up to S$2,700 + Allowances + AWS + VB

4. Singaporeans only

Adecco is a partnering with a company pivotal to the success of the transportation industry. At our client's workplace, inclusivity and friendliness are the heartbeat of their culture. As a Customer Care Agent, your role will involve assisting customers regarding any requests/enquiries.

The Job:

• Attending to incoming enquiries through hotline or email
• Resolving call enquiries which includes card related issues/claims/technical issues
• Handling queries efficiently and escalate issues promptly

The Talent:

• Min Diploma in any discipline
• Able to communicate with Chinese speaking customers
• Comfortable to work on weekend
• No experience required

Next Steps:.

• Prepare your updated resume (please include your current salary package) and expected package
• Apply through this application or send your resume to weiting.lee@adecco.com in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified

Lee Wei Ting

Direct Line: 9631 7519

EA License No: 91C2918

Personnel Registration Number: R1985905

• We are a “Great Place to Work”
• Shuttle bus services from designated pick up point
• Transport allowance available

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.

Job Description:

• Act as the first point of contact for the customers
• Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction
• Provide satisfactory explanation to customer and take remedial action where necessary
• Provide pro-active feedback to the customer to ensure that the committed ETA is respected
• Alert superior of recurring service failures so that corrective actions may be taken to avoid future problems

Job Requirements:

• PC literate, proficient in MS Office
• Strong customer service and good telecommunication skills
• Able to perform multiple tasks and work independently
• Able to handle English and Korean speaking customer (in order to provide pro-active feedback to English and Korean speaking customer to ensure that the committed ETA is respected)
• Able to work shifts and/or on weekends/public holidays
• Shuttle bus services from designated pick up point.

1 Year (Renewable)

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Pay Package

• Salary: Up to $2800*
• Yearly performance bonus: Up to 1 month of salary

*Salary to be offered

Patient Service Associate: Salary $2,300 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with one (1) consecutive year of contact centre and/or healthcare experience.

Senior Patient Service Associate: Salary $2,800 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with two (2) consecutive years of contact centre and/or healthcare experience OR Min GCE ‘A’ levels or Diploma, with one (1) consecutive year of contact centre and/or healthcare experience

Working hours (Shift and rostered

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to speak in English and Mandarin
• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Pleasant personality and customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

About The Company

Food Inc (formerly known as Emmanuel Stroobant Group) is a Singapore-based award-winning hospitality group renowned for its excellent portfolio of F&B concepts, which includes the acclaimed Two Michelin- starred establishments Saint Pierre and Shoukouwa, contemporary Japanese restaurant Shoukouwa Shinjidai as well as casual eateries Kingdom of Belgians and SQUE Rotisserie+Alehouse. Beyond our dining concepts, we are committed to enriching culinary experiences through immersive cooking camps for children, institutional; luxury event catering and comprehensive F&B consultancy solutions.

Job Description

We are looking for a dynamic assistant marketing & PR manager to join our full service F&B consultancy arm. Reporting to the Director of Marketing & Communications, the successful candidate will play a key role in developing innovative marketing campaigns, enhancing brand visibility and driving customer engagement for our clients in the F&B, hospitality and institutional catering sectors in Singapore and the region.

Key Responsibilities

- Develop and execute marketing, branding and public relations strategies to

promote clients’ brands, products and services across various platforms

- Conduct Swot analysis for clients to identify untapped opportunities and

increase profitability

- Develop and implement marketing campaigns, including digital, social media

and email marketing, and content creation to drive brand awareness and

customer engagement

- Work with external vendors to extend our scope of services. Analyse and

prepare data reports and provide recommendations on performance and

insights

- Drive the execution of media events, craft press releases and develop

engaging media pitches to secure media coverage and enhance brand

visibility

- Coordinate media tastings, press activities, and facilitate media enquiries and

interview requests

- Strengthen relationships with local and regional media, develop pitch angles

and track press coverage

- Maintain and strengthen client relationships

- Conduct market research and competitive analysis to identify industry trends,

consumer preferences and opportunities for client growth and differentiation

- Provide administrative support, including maintaining databases, managing

project timelines and coordinating logistics for marketing & PR activities

- Stay updated on industry trends, emerging technologies and best practices in

marketing and PR activities

Requirements

• Minimum diploma or degree in PR, Marketing, Mass Communications,
• Journalism or equivalent professional certification
• Minimum 3 years working experience, with at least 2 years in a PR or
• integrated marketing agency. Those with more years of experience may be
• considered for a marketing and public relations manager role.
• Experience in F&B, consumer or lifestyle PR with proven campaign track
• record
• Established network of media contacts and relationships with influencers/key
• opinion leaders with track record of successful pitches and campaigns
• Proficiency in digital marketing tools and platforms, social media management
• and content management systems.
• Excellent organisation skills, attention to detail and ability to multitask and
• prioritise in a fast-paced environment
• Strong written and verbal communication skills
• Enjoys collaborating within a dynamic team environment, exchanging ideas,
• sharing insights and driving collective success
• Proactive, adaptable, resourceful and persuasive

To apply, please submit your updated resume to hr@foodinc.sg

Responsibilities:

• Develop media relations strategy, seeking high-level placements in print, broadcast and online media
• Coordinate all public relations activities
• Direct social media team to engage audiences across traditional and new media
• Leverage existing media relationships and cultivate new contacts within business and industry media
• Manage media inquiries and interview requests
• Monitor, analyze and communicate PR results
• Build relationships with thought leaders to grow industry awareness
• Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategy surrounding them
• Other duties as assigned

Requirements:

• At least a Diploma holder
• Min 3 years experience in the PR related
• Proven track record designing and executing successful public relations campaigns

Location: Yio Chu Kang

Working hours: 9am to 5.30pm (Mon to Fri); 8.30am to 1pm (Every Sat)

Job Description
• Handle inbound enquiries from customers on banking products and services
• Understand customers' needs and provide 1st call resolutions.
• Solicit customer feedback, identify problem trends and recommend improvement actions.
• Other ad hoc duties assigned

Requirement
Min. 1 year of call centre experience

Interested applicants please send your resumes to jessica.nguyen@recruitexpress.com.sg

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• MNC Company
• Basic $2200 - $2800 + Allowances + Incentives
• Excellent Welfare and Benefits + Career progression
• Working location: Clementi
• 12 Hours Shift

Job Responsibilities:

• To provide technical troubleshooting support to customers on alarm issues in an effective and efficient manner
• To monitor and respond to alarm signals within service level targets
• To attend to customers’ enquiries on products, accounts, and services, and offer alternatives solutions to fulfil customer needs, ensuring total customer satisfaction
• To gather customer feedback, identify problem trends and highlight to Team Leader & Supervisors for discussion, service enhancement and resolution of problems
• To ensure that standard operational procedures (SOP) are adhered to
• To profile accounts based on account types and key priority accounts
• To demonstrate strong work commitment and work ethics
• To highlight SOP non-compliance to Team Leaders for correction, corrective, and preventive actions
• To adhere to plan work schedule & be available for overtime during emergencies in short notice
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum GCE ‘O’ level and/or Nitec qualifications with 1 – 2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy
• Assist customers in navigating respective website and online services
• Maintain accurate records of customer interactions and transactions
• Collaborate with other team members to improve processes and enhance customer satisfaction
• Stay up-to-date with product knowledge and company policies
• To consistently meet set KPIs without compromising on quality service delivery

Requirements

• Strong communication skills, both verbal and written
• Customer-focused with a genuine passion for helping people
• Basic computer proficiency
• Ability to work well in a team and adapt to a fast-paced environment

*Prior call centre experience would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6789 or email us at recruit@haileck.com