Total 20 Operations Manager job vacancies in Quality Assurance / Control category in D14 Geylang, Eunos

Key Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program.
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing.
• Works with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.
• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the team.

Key Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field.
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage.
• Strong attention to details, excellent analytical and problem solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications, written and verbal communication skills.
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

KEY RESPONSIBILITIES:

• Reviews and updates organization Quality policy and objectives for Management’s approval
• Reviews & updates company Occupational Health & Safety policy & objectives for Management’s approval
• Prepares, reviews and updates Quality Management System (QMS) and Occupational Health and Safety Management System (OHSMS) manuals, procedures and forms
• Interprets and implements quality assurance standards and procedures
• Reviews the implementation and effectiveness of standards and procedures
• Plans & conducts internal audits for ISO 9001:2015 & ISO 45001:2018 as scheduled in the annual work plan
• Plans and conducts Management Review Meeting for ISO 9001:2015 and ISO 45001:2018
• Manages 3rd party certification body audits for ISO 9001:2015, ISO 45001:2018 and BizSafe STAR
• Co-ordinates with respective Departments for the preparation for external audits
• Follow-up on post audits activities
• Manages Document Control for all QMS and OHSMS documents to ensure latest revision
• Supports and works with various departments in procedure reviews and updates, ensures changes are incorporated in a timely manner and assists in assessment of these changes
• Identifies training needs and organizes training interventions to meet quality standards
• Conducts Factory Acceptance Test (FAT), workshop fabricated items inspection and onboard completion inspection both internally and externally
• Prepares inspection reports of inspection outcomes and updates overall inspection status summary
• Liaises with Clients and CLASS Surveyors on external inspection
• Monitors and expedites closure of all non-conformances of the company, if any
• Responsible to create and review Risk Management Plan for projects

KEY QUALIFICATIONS:

1. REQUIRED KNOWLEDGE AND SKILLS

• With strong background in ISO: 9001-2015 QMS.
• Technical Inspection and Writing
• Organizational Performance Management
• Quality Systems Management
• Leadership
• QA for Interior Design

2. EDUCATIONAL BACKGROUND

• Graduate in Business Management or any related course.

3. PREVIOUS WORK EXPERIENCE

• At least 5 years of working experience in the related field

Immediate priorities

Internal Compliance, Onboarding and day to day administration of International Residential Associate Sales Brokers in Singapore

The International Residential business in Singapore has committed to growing the brokerage team and as part of its growth strategy has agreed to increasing its head count by recruiting several associates on a commission only self-employed contractor model.

As a result of this strategy being adopted and given the additional regulatory requirements, the business requires someone with the required level of experience to help with the recruitment, administration and oversight of all associates that are recruited to the JLL team in the months and years ahead.

Your role related to the above will include:

• Regular monthly reporting and communication with the Singapore KEO, Office head and International Residential team head on all transactions and related CEA matters to ensure that the management are fully aware of all ongoing transactional activity being undertaken.
• The implementation of all the processes related to hiring, onboarding and day to day administration of the International Residential Associate sales team.
• Help to develop and undertake regular (monthly) training programs for the whole Singapore sales team (which overtime the wider SEA sales teams can also benefit from).
• Assist in the development and implementation of regular workshops focused on International (UK) Residential Purchase, Anti-Money Laundering (AML), and Customer Due Diligence (CDD) for the Singapore International Residential (UK) Sales Team, with the potential for extension to broader sales teams across Southeast Asia.”

The Barratt SEA Account

• Manage all the Sub Agency onboarding for all SEA sub agents and to work closely with the wider Barratt JLL team to ensure that the onboarding and ongoing requirements related to the same is managed properly.
• Manage the day-to-day sales progression and tracking of all SEA Barratt London sales.
• Manage all the internal AML/ KYC processes related to all Barratt London SEA sales.

In relation to the above areas, you would work closely with the existing Barratt JLL team as well as the client team in London

Other areas of your role

The One Global Group forward contract book and related IP – Help to review this with the appointed administrators and work towards put forward a proposal for the JLL management teams’ consideration (to be achieved in March and April 2024) – UK and Aussie exchanged contracts.

As sales volumes grow across SEA throughout 2024 and beyond, look to centralize and take responsibility for all the sales progression for all new sales being agreed by the sales brokers i.e. establish a sales progression and customer services hub so that all sales brokers can purely focus on new business and efficiencies across the teams are created.

Help to establish a one stop shop where we offer our purchasers a one stop shops service and act as a single point of contact so that we retain them, provide a high level of service and create additional income streams for the SEA business.

Help the Residential business to grow and manage the B2B distribution network across the region, with the ultimate objective of growing the sales volume in an efficient way, whilst also maximizing revenue and profitability from each partnership.

Given your level of experience at One Global Group, as JLL works towards developing a UK regional focused master agency distribution model, there would potentially be a requirement for assistance with this as a special project.

As a certified CEA Real Estate Salesperson (RES) in Singapore, your RES license would also be registered and secured under JLL.

Key Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program.
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing.
• Works with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.
• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the team.

Key Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field.
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage.
• Strong attention to details, excellent analytical and problem solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications, written and verbal communication skills.
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

1. Overseeing the maintenance and renewal of licenses (Manufacturer, GMP, servicing vendor contract and etc.)

2. Ensure the requirements of Good Manufacturing Practice (GMP) and proper Standard Operating Procedures (SOP) are established, developed, periodic review, revision, implemented and maintained accordingly

3. Manage of the Document Management System be a custodian of the quality documents (e.g. Site Master File, Documented Procedures, etc), keep records and filing in proper order

4. To approve specifications, sampling instructions, test methods and other Quality Control procedures

5. To ensure the required initial and continuing training for manufacturing personnel is carried out and adapted according to need. Manage of the GMP Training System, schedule, teach, certify and monitor

6. Ensure warehouse storage and cleanroom stations cleanliness and environmental conditions are monitored and properly upkeep

7. Review scrutinize and approval of the test and/or inspection results on incoming receipt starting and packaging materials, excipients, intermediate, bulk and finished goods in a timely manner

8. Oversees and conduct sampling inspection, retention and in-house testing

9. Ensure manufacturing operation is within In-Process Quality Control (IPQC)

10. To monitor and ensure all necessary testing is carried out and the associated records evaluated, release or reject of finished goods in a timely manner

11. Batch Manufacturing Record (BMR) review and release

12. To ensure the qualification and maintenance of testing instrument, premises and equipment (laboratory instrument and production equipment maintenance, UV light, lighting and safety features like exit emergency light functionality, fire extinguisher validity and etc.)

13. Examination and assessment on the hygiene process and the production as per the company regulations

14. Conduct and assess new supplier factory qualification, continuing existing supplier factory assessment

15. To assess and monitor the outsource contractors (accredited laboratories, pest controllers, contracted manufacturers and etc.)

16. Review updates by local governing authorities (HSA) or PIC/S published latest revision, promulgate and implement new quality procedures when deem necessary

17. Manage of the Internal Audit System, schedule and conduct internal audit at planned interval based on the status and importance of the activity. The audit shall be conducted in accordance with procedures

18. To ensure that the appropriate validations (cleaning, equipment and processes) are carried out; manage validation through design, run, test and upgrade systems and processes through assessing measurements and interpretation of data

19. Manage of the annual Product Quality Review and stability process

20. Manage of deviations, complaints, incidents and recalls with proper handling, following up and investigation

21. Manage of the Corrective and Preventive Action System. Formulate the corrective measures for product defect or non-conforming product through the analysis of the causes and approach

22. Oversees quarantine stock and disposition

23. Manage of the Continual Improvement System, ensure suitability and effectiveness of the GMP is carried out at all times, strategize plans to enhance process to meet the quality of the products to build up quality reputation and the company brand name

24. Manage of the Risk Management process

25. Acting as primary quality contact and qualified person for internal and external quality compliance matters

Position Summary

The APAC Internal Control & Audit Manager leads all APAC activities related to compliance, internal control and internal audit, in connection with the Caldic internal control framework and internal audit program. Caldic APAC operations covers 16 countries.

This role will report to the APAC CFO, based in Singapore, with extended interaction with the regional and country leadership team and the Caldic HQ Internal Control and Internal Audit functions.

Duties & Responsibilities

Internal Control

· Take the lead in rolling out the Caldic Internal Control framework within the APAC 16 countries.

· Update the Internal Control self-assessment regional process and liaise with countries Finance Managers to get all backup documentation updated.

· Be the referent person for all discussion related to internal control : end to end processes (procure to pay, order to cash, record to report, …), IT environment (ERP, CRM, MDM, HRIS).

· Oversee the delegation of authorities definitions and enforcement, together with APAC Counsel.

· Coordinate with external auditors on internal control reviews.

Internal Audit

· Contribute to the annual planning process together with the central team.

· Lead the roll-out of the group internal audit program together with the central team (and support of 3rd party designated audit firm)

o Plan and oversee the execution of country audits.

o Manage and lead risk-based internal audits, producing reports and recommendations for senior management and Audit Committee. Thereby providing management with independent, timely and reasonable assurance that internal control systems facilitate adequate and effective reporting.

o May perform audits across all functions and locations within APAC.

o Documents audit findings and drafts audit reports ensuring the reports are clear, concise, identify root causes with practical solutions and ultimately provide value to management. Obtains necessary approvals of final reports before issue.

o Manages feedback processes and follow-up of reported audit findings.

· Coordinate internal audit activities in APAC.

· Run ad-hoc internal audits as needed.

· Report the status of internal audit’s ongoing activities, educate/inform countries management of emerging risks and/or exposures that should be considered, and serve as a “thought leader” with respect to risk management and internal control best practices.

Professional Experience

· At least 9 years of audit experience in public accounting and/or in a large internal audit function, ideally with experience of a large or mid-sized international company.

· Extensive knowledge of Generally Accepted Auditing Standards and experience applying those.

· Solid knowledge of internal audit and internal control best practices.

· Experience of working with multi-cultural teams across APAC.

Attributes

· Cognitive intelligence.

· Strong business and financial acumen.

· Strong communication skills.

· Problem solving and systemic thinking skills : critical analytics/ diagnosis; focus on continuous improvement.

· Strong customer service focus : ability to relate to people at all levels and build trusted relationships.

· Good prioritization and decision-making skills and judgment to drive the right impact.

· Works well in a multi-cultural team environment.

· Demonstrates intellectual curiosity and learning agility.

· Well-organized and self-directed individual who can work with minimal amount of supervision and manage ambiguous situations.

Qualifications

· Under-graduate degree in accounting, auditing, information technology, economic or business administration, and preferably a professional audit certification.

Note: Due to the nature of the role, this position will have heavy traveling within the region between 30%-70% depending on Internal Audit Schedule.

Quality Assurance (QA) Manager

Oversee staff, ensuring product development aligns with quality and efficiency standards. Collaborate with clients to meet their product requirements.

Key Responsibilities:

• Establish company-wide quality procedures, standards, and specifications.
• Collaborate with purchasing manager to ensure raw materials meet quality standards.
• Enforce health and safety standards during work operations.
• Conduct research to optimize resource usage and reduce waste.
• Ensure manufacturing processes meet national and international standards.
• Survey customer requirements and align them with established quality standards.
• Provide recommendations to improve existing quality processes.
• Analyze statistical data for insights into quality performance.
• Supervise staff adherence to quality procedures.
• Monitor product development for deviations from quality policies.
• Conduct tests to verify raw material and finished product quality.
• Review process and product specifications for improvement opportunities.
• Approve compliant products and reject defective ones.
• Present reports to upper management on quality activities.
• Maintain records of quality tests, procedures, and standards.

Additional Responsibilities:

• Lead and manage the QA team.
• Train new QA Engineers.
• Conduct NDT NAPCAP audits.

Requirements:

• Bachelor's Degree in Mechanical Engineering.
• Minimum 5 years' relevant experience, with 3 years in Precision Manufacturing.
• NDT Level 3
• Familiarity with AS9100 QMS, trained Lead Assessor.
• Experience in Continuous Improvement and Lean.
• Knowledge in Chemical Finishing & Heat Treatment processes.
• Strong background in Metallurgy or Materials Science.
• Familiarity with NADCAP requirements.
• Excellent communication skills for customer interactions.

About Certis

We are a leading outsourced services partner that designs, builds and operates multi-disciplinary smart security and integrated services. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving. We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you. At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table. We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Responsibilities we will trust you with:

• Lead/co-lead complex transformation projects spanning the entire lifecycle – from strategy formulation through to execution using various Business Strategy tools, Lean Six Sigma methodology, Design Thinking, Problem Solving and Critical thinking skills to deliver quality and value-added services to the stakeholders. The tasks may include (not limited to) the following:
• Understand problem statement such as operational issues, customer experience, regulatory concerns etc.
• Understand Business vision and mission, business case, strategy, financial goals, business needs etc.
• Work with Business Head to understand or co-design target operating models, organisation design, change management plan, workforce planning etc.
• Facilitate iterative ideation to bring about innovative solutions to meet desired outcome.
• Engage with various levels of people in the organisation including C-level and Senior Leadership Team to obtain buy in for proposed solutions and business outcomes.
• Work closely with working level in the business unit(s) to gather requirements and with IT to operationalise the selected solutions including mock-ups, development support and UAT.
• Instil continuous improvement mindset through working with key stakeholders to establish, review, and analyse the Key Performance Indicators that forms the fundamental of prioritizing and solving the problems at strategic level.
• Responsible for providing leadership, coaching and mentoring to the assigned departments.
• Ensure departments projects pipeline is healthy to meet annual cost reduction targets.
• Responsible to ensure all projects are meeting ROI, solutions are sustainable, met regulatory requirements, properly approved at different stages with the tollgate committee, properly documented amongst other tasks.
• Provide face-to-face/virtual trainings/workshops to company-wide audience from rank and file employees to Senior Leadership to ensure all staff speaks a common Quality language.

Your areas of knowledge and expertise that matter most for this role:

• Bachelor of Science in Project Management, Quality, Technology or Engineering related field is preferred.
• Min. 5 years of Lean Six Sigma experience (Certified Black Belt preferred) and proven track record in leading and/or facilitating large scale process improvement and/or digital transformation projects. May also include experience in other activities such as Planning, Implementing and Mentoring.
• Min. 5 years in customer service organisation, preferably, with functional knowledge in managing/improving complex end-to-end processes that cut across multiple departments/business units.
• Min. 3 years of Project Management experience in managing multiple projects with varying levels of management responsibilities and complexity.
• Exemplary interpersonal skills with an ability to:
• Influence, negotiate, and resolve conflicts to reach consensus around common goals
• Communicate at all levels to maintain relationships and cooperation in pursuing organisational goals.
• Experience & exposure to Design Thinking and Digitalisation
• Pro-active, independent, result oriented, passionate and time management are essential to succeed in this position.

What you can expect from us:

• Work on world-class security projects renowned for their safety, reliability, and efficiency.
• Commitment to your ongoing development, including on-the-job opportunities, formal programs, and assistance with further education.
• Community volunteering opportunities.
• A competitive remuneration package featuring performance-based incentives, medical insurance, and a dental allowance.

Responsibilities:

Quality Operations Specialist must assist site management to oversight the quality system execution on the manufacturing and production areas at all times.

The personnel are required to observe, document, discuss, and report quality adverse events related to the manufacturing of the product and responsible to ensure highest quality and compliance of released batches.

Responsibilities:

• Ensure that products manufactured meet approved company policies, processes and procedures
• Provide quality oversight of GMP manufacturing and manufacturing support, including technical operations, engineering, QC laboratory and supply chain activities.
• Review completed incoming material inspection packages, Batch Records, Manufacturing Logs, product changeover/line-clearance activities and administration of Quality Logs, e.g., QA Hold, QA tag out.
• Release incoming material, process, and product batches.
• Participate in investigations arising out of non-compliance in incoming materials, QC testing, manufacturing processes, warehousing, and product.
• Participate in change management, including change coordinator and/or QA oversight roles to ensure change plan is managed and complies with applicable policies.
• Perform regular walk-through of manufacturing, engineering, warehouse and QC areas as required to ensure compliance is maintained at all times.
• Participate and support new product introduction, operation excellence projects and other tasks as assigned by management

About You:

• Bachelor Degree in a Natural Sciences (i.e. Biology, Chemistry), Engineering, Pharmacy or other relevant courses
• Prior knowledge of quality / compliance management as well as regulations and standards affecting APIs / Biologics
• Minimum of 2 years of pharmaceutical, biopharmaceutical experience in Quality and/or Compliance (GxP) environment.
• Experience in SAP, Trackwise are preferred
• Ability to quickly know products and processes in order to assess quality issues
• Committed to quality and maintain a high standard of work at all times
• Demonstrates the highest levels of integrity and a strong work ethic
• Good knowledge of GxP requirements and regulations
• Good planning and scheduling skills
• Good communication and interpersonal skills both verbal and written
• Must be team player, meticulous, strong analytical and organizational skills

Only shortlisted candidates will be notified.

12 months. Subject to extension/conversion based on performance.

• Up till S$8,500 Higher
• 5-day work week
• MNC
• Strong knowledge and understanding of ISO 9001, IATF 16949 or similar quality systems
• Minimum 5 to 7 years working experience in Quality Assurance function with experience in quality audit

Our client, a leading chemical manufacturing company, is looking for suitably qualified talents to join their business as Assistant Quality Assurance Manager.

RESPONSIBILITIES:

• Support in implementation and participate in the continuous improvement effort in the areas of Safety, Quality, Environment and Health Management System (IATF 16949, ISO 9001, SS651, ISO 14001, ISO 45001).
• Responsible for leading and managing QMS improvement initiative across all departments and functions to ensure quality initiatives and quality plans are executed and maintained in full compliance with IATF requirements. This includes addressing issues from quality management oversight and helping the site management team to execute effectively the quality enhancement activities.
• Lead the QA Weekly Meeting and monthly Production Quality Meeting (PQM). Follow up any action generated from the meeting until closure.
• Support Quality Manager in managing and handling customer complaint, customer feedback and related investigation.
• Review 8D Report prepared by the QA team before submission to Quality Manager.
• Assists Quality Manager in promoting awareness of Quality Policy, Quality Objectives and Customer Specific Requirements (CSR) throughout the organization.
• Ensure the QA team review and update CSR (Customer Specific Requirements) regularly.
• Identify internal and external issues relevant to the QMS and analyze needs and expectations of interested parties by defining actions to address Risk & Opportunities.
• Guide the QA team in managing IATF Core Tools (PPAP/APQP, FMEA, MSA, SPC) documentation and reports.
• Manage customer complaints in ETQ (Excellence Through Quality) Database and review / approve 8D report from relevant departments before submitting to Quality Manager.
• Review PPAP documents according to customer level of quality requirements.
• Drive continuous improvement and support R&D department on new product development (when and if needed).
• Responsible for internal and external audits (include customer audits) and ensure all audit findings are addressed and closed.
• Non-conformity correction, storage, identification, logistics (shipment) work of final product.

REQUIREMENTS:

• Bachelor degree in Engineering, Chemistry or related disciplines
• Minimum 5 to 7 years working experience in Quality Assurance function
• Strong knowledge and understanding of ISO 9001, IATF 16949 or similar quality systems
• Experience in quality audits
• Demonstrated leadership skills including teamwork, communication, prioritization and change management

OTHER INFORMATION:

• Location: Jurong Island (Company transport provided)
• Working days: Monday – Friday ; Office hours
• Salary: Up till S$8,500 higher - Negotiable (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

How to Apply:.

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – florence.pang@achievegroup.asia

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

We are looking for a Assistant Manager to work closely with the business and management teams at the SingPost Group to ensure that our business operations are conducted accurately, ethically, transparently and according to relevant regulations, laws, and standards. The candidate is expected to assist in the review of regulatory compliance issues and the execution of compliance programmes across the SingPost Group.

About the Role

What You Will Be Doing

• Manage compliance frameworks, policies and procedures, including data privacy related compliance matters
• Monitor and assess business units’ compliance with various legislations including overseas markets such as Payment Services Act, Personal Data Protection Act, Privacy Act, Prevention of Corruption Act
• Participate in compliance related reviews, investigations and management reporting activities
• Provide inputs to Head of Compliance on all compliance & regulatory matters
• Carry out awareness briefings and staff trainings on regulatory requirements, company policies and procedures
• Provide guidance to team members in areas of expertise
• Provide internal compliance advisory to business and management teams
• Participate in projects with business and support units to provide compliance inputs to ensure regulatory requirements and compliance risks are addressed appropriately at the earliest stage
• Implementation of compliance controls and associated activities
• Propose effective controls to mitigate any gaps identified

What You Need To Have

• Degree in relevant field
• Must have at least 3 – 5 years of regulatory compliance or related experience, especially in respect of data privacy law and regulations (e.g., PDPA, GDPR)
• CCEP, CCEP-I or ICA certification will be advantageous
• Strong and effective communication skill is a must
• Ability to translate a wide variety of principles and, sometimes complex, legal requirements into actionable solutions for the business
• Ability to handle multiple tasks at the same time (including those out of one’s comfort zone) and prioritize work while continuing to provide responsive service to internal stakeholders

Qualities

• Excellent understanding of the common compliance requirements, and capable of balancing compliance risk against business interests
• Cross functional stakeholder management including the ability to influence stakeholders without direct authority
• Demonstrated capability on conveying ideas clearly and effectively
• Experienced in developing training materials and conducting awareness outreach to different audiences via various platforms
• Possess strong desire to keep abreast on new technologies and explore ways to adopt such technologies to achieve operational efficiency
• Ability to think outside the box for complex issues and provide guidance that leads to workable solution
• Enjoy working in dynamic environment

Responsibilities:

• Main responsibilities include overseeing batch record review and incoming material quality audit.
• Provide quality oversight of GMP manufacturing and manufacturing support, including technical operations, engineering, QC laboratory and supply chain activities.
• Review completed incoming material inspection packages, Batch Records, Manufacturing Logs, product changeover/line-clearance activities and administration of Quality Logs, e.g., QA Hold, QA tag out.
• Release incoming material, process, and product batches.
• Participate in investigations arising out of non-compliance in incoming materials, QC testing, manufacturing processes, warehousing, and product.
• Participate in change management, including change coordinator and/or QA oversight roles to ensure change plan is managed and complies with applicable policies.
• Ensure site and global quality compliance.
• All other responsibilities of QA Ops related.
• Any other task as assigned by Supervisor/Manager.

About You:

• Bachelor Degree with at least 1-2 years' experiences in pharma or biotech facility preferably familiar with biopharma QA Operations. Fresh graduates with GMP internship experience are welcome to apply.
• Knowledge of quality management system, current Good Manufacturing Practices (cGMP) and Good Documentation Practices (GDP) in a pharma or biotech facility
• Relevant QA Operations background from pharma or biotech environment is preferred
• Familiar with Health Authorities standards (e.g., FDA CFR and EU)
• Must be team player, meticulous, strong analytical and organizational skills

Only shortlisted candidates will be notified.

12 months. Subject to extension/conversion based on performance.

Are you a seasoned Compliance professional with a strong background in Cross-Border regulations and Money Changer experience? Are you passionate about safeguarding financial institutions against money laundering and financial crimes? If so, we have an exceptional opportunity for you to elevate your career as a Compliance Manager.

Why You Should Choose Our Team:

Compliance manager is responsible for ensuring our organisation adheres to laws and regulations. These can include MAS regulation as a LFMC,CMS requirements, the Data Protection Act (DPA), the Bribery Act, ESG policies, and other sector-specific regulations.

As a compliance manager, you'll develop, maintain, and update internal policies and procedures on behalf of the company. You'll also be responsible for training staff and helping to foster a culture of compliance within the business. Compliance managers conduct regular audits and are responsible for investigating and reporting any breaches to the relevant regulatory bodies.

• 10 years experience in Singapore Licensed Fund Management Company
• Part time/full time are both accepted with flexible working hours
• Chinese speaker

Since 2011, Wise has had a clear mission: money without borders. Built by and for people who live global lives, we’re the fairest, easiest way to manage your money across borders.

We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.

As part of the regulatory oversight team in APAC, you’ll be able to develop and implement compliance testing and monitoring plans for different markets and provide assurance to key stakeholders on our processes/controls by collaborating with other teams.

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know teams across Wise as you work with them to understand the product and regulatory framework.
• Champion compliance through monitoring and testing by designing and executing a monitoring and testing plan for the region, sharing findings with your tribe and work together to strengthen our product compliance across our Asia/Pacific markets.
• Take on and own new projects that arise in any area of the compliance programme on a project basis. Take a problem-solving approach, whether designing a new process to be implemented or driving an effort for multiple teams to work together to remediate control gaps or process enhancements.
• Global cross team collaboration projects with focus on delivering impact for our fastest growing APAC markets - Australia, Hong Kong, Japan, Malaysia, Singapore, Indonesia, Philippines and New Zealand.

A bit about you:

• Technical skills. You have a clear understanding of compliance risks and controls and are able to formulate risk based compliance monitoring and testing programs for different markets. Ideally, you have the ability to identify and analyse emerging compliance risks relevant to Wise.
• Project management and communication. You have the ability to write and communicate clearly about our products, processes and controls as well as how they can be improved. You’re able to analyse different viewpoints across stakeholders and tailor your communication to get the message across.
• Innovation. You have a passion for compliance operational efficiency and are able to work along with our analysts and engineers to develop a data driven approach to compliance monitoring and testing. Ideally, you have had experience using analytical tools (ie. SQL, Python).
• Autonomous. You’re a proactive problem solver and able to work independently to contribute to the team’s overall objectives. You’re adaptable to evolving priorities and have a strong ability to project manage such changes effectively.
• Curious. You have an insatiable curiosity about Asia/Pacific products, processes and puts our customers interests at the forefront. You’re excited to make an impact at Wise and enjoy working with cross functional teams to fuel the revolution.

A bit about the role:

As a member of the APAC compliance team, you will work closely with Compliance Officers, Product, Treasury, Finance, and Operations to develop and implement testing and monitoring plans for our diverse region.

Building trust

• Manage and perform processes and controls testing - scoping the review, conducting the assessment and collaborating with teams to resolve findings.
  Proactive communication of gaps and risks as well as proposing solutions as to how processes and controls can be strengthened.
  Validate the effectiveness of regulatory controls to build a trusted relationship with key stakeholders.

Strengthening the regulatory compliance framework

• Lead regulatory compliance monitoring and testing projects in APAC.
  Proactively monitor compliance health in the markets using data and visualisation tools.
  Design meaningful and timely compliance indicators that enable internal teams and Board of Directors to analyse and assess our compliance risk levels.
  

What do we offer:

• Competitive base salary
• Company Restricted Stock Units
• Numerous great benefits in our offices

Key benefits:

• Flexible working - whether it’s working from home, school plays or life admin we get that flexibility is essential and you’re trusted to do the right thing and be responsible
• Paid annual holiday, sick days, parental leave and other leave opportunities
• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

If you're interested in the position, please apply by submitting your CV and Cover Letter in English.