Total 25 Motivational Speaker job vacancies in Bangsar, Kuala Lumpur

工作職責
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• 透過來電和電子郵件查詢直接與客戶打交道。
• 及時、準確地記錄並回答客戶的詢問。
• 取得相關資訊以有效處理服務查詢。
• 在面對面的互動中提供優質的服務，以建立和加強與客戶的關係。確保分公司業務運作和庫存控制順暢，實現有針對性的銷售和服務。
• 擁有強大的客戶服務心態以及出色的溝通和解決問題的能力。
• 透過提供符合公司和行業標準的準確、高效和優質的服務，有效地處理上門客戶。
• 表現出相當強大的分析能力來識別問題並推薦解決方案。
• 透過與客戶的有效溝通來識別銷售機會。
• 有效說服並完成銷售。
• 設備和費率計劃的追加銷售和交叉銷售。

薪資待遇：
- RM2000 基本 + RM6000 - RM8000 佣金。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 休閒著裝要求
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會

Job Description:

• To handling customer inquires & provide solutions to all customer related problems.
• Providing high quality of customer service via Live Chat support.
• To be constantly guided by company's service standards.Follow communication procedures, guidelines and policies
• Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• 负责客户在线咨询答疑，针对客户咨询需求，提供有效方案
• 通过Live Chat提供高质量的客服服务
• 遵循公司的服务标准，沟通流程和政策
• 在规定时间内提供适当的解决方案
• 处理顾客账户并归档文件
   

Job Requirement:

• Fresh graduates are encouraged to apply.
• Candidate must possess at least SPM or equivalent
• Able to read & write in Mandarin and English
• Previous working experience in customer service or related fields is an added advantage but not essential.
• Knowledge in handling basic computer (Microsoft Excel/Word etc).
• Ability to multi-task, priorities and manage time effectively
• Able to work in 24 Hours Rotational Shift (Rotational Off day. 5.5 / 6 days work per week, 8 hours per day)
   
• 欢迎应届毕业生申请
• 学历至少SPM以上
• 能够阅读&书写中文和英文
• 以往有客服工作经验者为佳
• 懂得基本电脑操作 （Microsoft Excel/Word等）
• 能够同时处理多项任务，有效的时间管理
• 轮班工作（5.5 / 6天制，每日工作8小时）

Perks & Benefits

Why Join us?

• Location: KL Eco City (Nearby LRT/KTM)
• Language Allowance + Travelling Allowance
• OT pay
• Free coffee, tea & snacks at the office
• Annual leave 12 days, Sick Leave 14 days, Hospitalization Leave 60 days, and other including Maternity Leave, Paternity Leave
• Medical Claim & Insurance
• Positive & Young culture
• EPF, SOCSO, EIS
• Yearly Increments to upgrade your basic salary yearly & improve your lifestyle
• Annual Bonus
• Incentive / Rewards
• Company Trip
• Monthly Activities
   
• 工作地点靠近公共交通
• 语言津贴 + 交通津贴
• 加班工资
• 免费咖啡，茶和零食
• 年假12天，病假14天，住院假60天，产假，陪产假
• 医疗补贴，保险
• 积极年轻的企业文化
• 公积金，社会保险，雇员保障计划
• 年度加薪
• 年度奖金
• 奖励
• 公司旅行
• 每月活动

Summary:

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

Your Missions:

•  Communicate and explain basic information to the customer
•  Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
  Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
  Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance
   

Our Requirements:

• Native Chinesee with excellent verbal and written communication skills in English.
  Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration, Corporate Governance, Law, etc.
• However, fresh graduates with strong job relations are encouraged to apply.
  Possess strong time management skills and is motivated to exceed expectations.
  Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

。

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

工作要求：

• 學位以上
• 團隊管理經驗（經驗至少2年）

津貼和福利：

• 佣金和獎金
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 基本工資 Rm 3500-9000
• 經理覆蓋整個團隊%

職位描述：

• 在招標前過程中為管理層提供支持，從評估/評估投標開始，評估風險因素以做出投標決定，並估計所有所需的材料、設備和人力，以便能夠得出可靠的成本估算招標項目。
• 詢問、諮詢並與客戶和顧問代表協調招標和提案所需的規範/技術和工程量清單，並參加投標前會議（如有必要）。
• 從技術角度研究、分析和評估招標文件，識別風險因素，確保技術條款符合相關標準，並配合相關人員進行整體風險評估和投標決策。
• 維護合格供應商名單，特別是針對即將到來的投標。
• 最終確定所有直接和間接成本的估算，並合併招標文件以供管理層審查和批准。
• 監控截止日期並產生每週招標狀態報告，突顯相關和預計招標時間表的進度。
• 準備和產生每月進度報告，突出顯示投標獲勝/失敗（說明原因），以供管理層審查和驗證。
• 維護招標文件並在招標完成後安排歸檔。
  

工作要求：

• 候選人必須至少擁有工料測量/建築/建築學士學位或同等學歷。
• 需要至少3年相關領域的工作經驗。
• 最好有建築/室內設計或同等經驗。
• 積極主動，能夠在最低限度的監督下工作，良好的溝通和談判能力，具有團隊合作精神。
  良好的英語和馬來語口語和寫作能力。
  能用國語溝通。

津貼和福利

• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

職位描述

· 領導並招募電話行銷人員團隊，提供指導、輔導和指導。

· 設定績效目標，定期進行績效審查，並根據需求制定改善計畫。

· 規劃和執行電話行銷活動以產生潛在客戶並推廣產品或服務。

· 建立並維護客戶關係，確保客戶滿意度

· 產生並分析有關電話行銷績效、轉換率和潛在客戶開發有效性的報告。

工作要求

· 候選人必須至少擁有SPM或同等學歷

· 擁有豐富的電話行銷經驗，至少擁有 3 年電話行銷經驗和 1 年管理或監督經驗。

· 能夠讀寫國語和英語

· 優秀的溝通與談判能力

· 較強的領導能力和團隊管理能力，具有激勵和激勵團隊的能力。

· 能夠每週工作 6 天

為什麼加入我們？

• 地點：吉隆坡生態城（靠近LRT/KTM）
• 有競爭力的佣金結構
• 可以在家工作
• 辦公室免費提供咖啡、茶和小吃
• 年假12天，病假14天，住院假60天，其他包括產假，陪產假
• 醫療索賠和保險
• 正向年輕的文化
• EPF、SOCSO、EIS
• 每年增加您的基本工資並改善您的生活方式
• 年度獎金
• 激勵/獎勵
• 每月活動

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 開放文化
• 個人發展機會

About Ezypay

Ezypay is a multi award-winning Fintech company established in 1996, specializing in the provision of subscription and recurring direct debit payments.

With offices in Australia, New Zealand and Malaysia, Ezypay has processed over $3 billion worth of subscription payments in 9 countries across the Asia Pacific region (Australia, New Zealand, Malaysia, Singapore, Philippines, Hong Kong, Taiwan, Thailand and South Korea) and we’re continually expanding.

Over the last few years, we have put significant effort into our next generation cloud subscription billing platform. This is a core strategic focus and we continue to actively develop and grow this platform.

Main Responsibilities

As an experienced Customer Support Representative, you will provide our customers with product information and resolve any emerging issues that occur with accuracy and efficiency.

Requirements

• Minimum 1 year experience in a helpdesk, service desk or contact centre environment. Fintech or Financial Industry experience will be highly regarded.
• Proficient in English and Mandarin(both written and spoken) as this role is required to liaise with Mandarin speaking clients.

• Ability to support a variety of start times (shifts can range from 4 am to 5 pm)

• Advanced English communication skills (written and spoken)

• Exceptional attention to detail and accuracy, with strong administration and multi-tasking skills

• Experience using customer service software/ ticketing systems or CRM (Zendesk desirable)

• Excellent customer service skills – the ability to be empathetic, compassionate, responsive, resourceful, and conscientious.

• A true team player that really cares about their peers.

• Generous salary package
• Casual dress code
• Delicious office snacks
• Dynamic, positive work environment
• Fantastic team culture
• Guidance and mentoring from leaders within the business
• Flexible working environment (work from home & remote working options)
• Gym subsidies

About Ezypay

Ezypay is a multi award-winning Fintech company established in 1996, specializing in the provision of subscription and recurring direct debit payments.

With offices in Australia, New Zealand and Malaysia, Ezypay has processed over $3 billion worth of subscription payments in 9 countries across the Asia Pacific region (Australia, New Zealand, Malaysia, Singapore, Philippines, Hong Kong, Taiwan, Thailand and South Korea) and we’re continually expanding.

Over the last few years, we have put significant effort into our next generation cloud subscription billing platform. This is a core strategic focus and we continue to actively develop and grow this platform.

Main Responsibilities

As an experienced Customer Support Representative, you will provide our customers with product information and resolve any emerging issues that occur with accuracy and efficiency.

Requirements

• Minimum 1 year experience in a helpdesk, service desk or contact centre environment. Fintech or Financial Industry experience will be highly regarded.
• Proficient in English and Korean (both written and spoken) as this role is required to liaise with Korean speaking clients.

• Ability to support a variety of start times (shifts can range from 4 am to 5 pm)

• Advanced English communication skills (written and spoken)

• Exceptional attention to detail and accuracy, with strong administration and multi-tasking skills

• Experience using customer service software/ ticketing systems or CRM (Zendesk desirable)

• Excellent customer service skills – the ability to be empathetic, compassionate, responsive, resourceful, and conscientious.

• A true team player that really cares about their peers.

• Generous salary package
• Casual dress code
• Delicious office snacks
• Dynamic, positive work environment
• Fantastic team culture
• Guidance and mentoring from leaders within the business
• Flexible working environment (work from home & remote working options)
• Gym subsidies

Our Evaluation Services department produces independent, trusted and actionable ratings and insights that empower all companies to continuously improve their sustainable business practices, ultimately contributing to a positive change at a global scale.

As a Sustainability Analyst you will assess and report on the quality and robustness of the sustainability management systems of companies from all over the world.

Data analysis will be primarily qualitative, centered around the analysis of a company’s management system documentation. You will become an expert in applying the EcoVadis methodology, built on the most rigorous international Corporate social responsibility (CSR) standards and frameworks (for example: GRI, ISO 26000), already 15 years in evolution. In a state of virtuous advancement, the methodology continues to be driven forward by strong market forces, societal expectations and emerging regulation.

In this role, you will bring your unique skills to add value to our approach. Quality is a non-negotiable part of our work, all our analysts follow a set of analysis guidelines to ensure we're working in concision. Attention to detail, being adaptable to change and acquiring new skills quickly are key to your success in the rating process. We are a team of sustainability changemakers rallying together to drive positive impact to business practices across the world and we can’t wait to have you join us!

Day to day activity of the role

• Assess a company’s management system documentation, applying the EcoVadis methodology during the entire analysis process
• Understanding of sustainability management system documentation provided by rated companies, extraction and synthesis of material sustainability data related to environmental, social, ethics and supply chain
• Follow up with rated companies when needed, to clarify specific issues related to their assessment 
• Review regularly updates regarding Ecovadis methodology and apply them to assessment process
• Complete quality checks during assessment process
• Working on daily targets
• Confirm the implementation of a rated company’s sustainability management system components using the EcoVadis methodology guidelines. 
• Additional responsibilities related to the function may be required.

How you will grow

When you join the team you will be welcomed into a robust training program designed to master the topics of sustainability, including the EcoVadis methodology, and assess a company’s sustainability management system with confidence. You will have training coordinators dedicated to your professional growth in the first month, supported by senior analysts providing feedback and suggestions on your work. Once your training is completed, you will begin working on a greater diversity of companies, increasingly complex with a variety of unique contexts.

In addition, you will also have the opportunity to gradually pivot some of your time to work on development projects to grow other aspects of your career. These projects often include colleagues from our international team of analysts.

WHO WE ARE:

We are NexantECA: the Energy and Chemicals Advisory company is the leading advisor to the energy, refining and chemical industries.  We offer consulting services, industry reports and training to clients, ranging from major energy, oil and chemical companies to governments, investors, financial institutions, development agencies and law firms. Our unique solutions use a combination of business and technical expertise, with a broad and deep understanding of markets, technologies, and economics, that our clients have relied upon for over 50 years.

Our Website:                                         www.nexanteca.com

Headquarters (UK):                                London: 110 Cannon Street, England, EC4N 6EU

Offices globally:                                     USA, Bahrain, Thailand, Malaysia, China

No. employees worldwide:                      135+

THE ROLE:

NexantECA, the Energy and Chemicals Advisory company, seeks a Japanese speaking Consultant/Senior Consultant for an opportunity based in either our Bangkok, Thailand or Kuala Lumpur, Malaysia office. The ideal candidate will have 5-10 years of relevant industry and/or consulting experience in energy and chemicals, with a technical and commercial focus.

The work will cover technology, economics, and market analysis within a broad range of industries.

Key Responsibilities

• Participate in the execution, delivery and management of subscription reports and consultancy engagements.
• Conduct research on process technology trends, develop comparative economic models of capital and operating costs of industrial plants, and prepare detailed techno-economic studies and written reports.
• Conduct primary research to understand key industry issues and develop market balances and projections.
• Work closely with clients, prepare and deliver presentations, and assist in building strong client relationships.
• Work across a broad range of chemicals and energy sectors.
• Develop and broaden personal knowledge and capabilities.
• Meet internal quality, time and budget constraints.
• Provide supervision and support to other team members as appropriate and assist in training and development activities.
• Support business development and sales activities across Asia, including a specific focus on Japan

Requirements

Education & Qualifications:

• Bachelor’s or master’s degree in relevant industry discipline e.g., chemical engineering, chemistry, energy science or materials science
• Excellent standard of academic qualification.

Skills & Experience:

• 5-10 years' relevant work experience in the energy and chemicals sector including 5 or more years in operations, business management, corporate planning,  market research/planning or consulting.
• Hands-on experience of end-use applications and markets
• Strong knowledge of manufacturing processes and process economics
• Excellent written, verbal, and presentation skills for interacting with clients in English and Japanese.
• Strong analytical and problem-solving skills, as well as keen attention to detail
• Demonstrated leadership and management skills.
• Advanced skills in the use of Microsoft spreadsheets, word processing and presentation applications.

Personal Qualities & Knowledge:

• Positive and flexible attitude to work particularly on new initiatives.
• Diplomatic in meeting and working with people, good cultural awareness.
• Understanding and commitment to equal opportunities.
• Capable of developing and maintaining strong client relationships.
• Passionate about sustainability and better business decisions.
• Willingness to travel.

WHY US?

• Competitive salary
• Extensive range of employee benefits
• Fantastic career progression