Total 193 Legal Manager job vacancies in Customer Service category in Malaysia

JOB DESCRIPTION

Service Customer:

· Interact with customers in a professional and courteous manner to understand their requirements.

· Address customer inquiries and concerns promptly and effectively.

· Ensure customer satisfaction by providing high-quality service and support.

Analyze Customer Profile:

· Conduct thorough analysis of customer profiles, including their needs, objectives, and challenges.

· Utilize various tools and methodologies to gather relevant data and insights.

· Identify key areas for improvement or opportunities for optimization.

Provide Solutions and Advice:

· Develop customized solutions and recommendations based on the analysis of customer profiles.

· Communicate findings and proposed strategies clearly and persuasively to customers.

· Collaborate with internal teams to implement solutions and support customers throughout the process.

Maintain Documentation:

· Document all interactions, analysis, and recommendations accurately and comprehensively.

· Keep records of customer profiles, preferences, and historical data for future reference.

· Ensure confidentiality and security of customer information at all times.

Perks & Benefits

• Health insurance
• Opportunities for promotion
• Professional development
• Work from home

Supplemental pay types:

• Commission pay
• Performance bonus
• Retention bonus
• Signing bonus

職位描述

服務客戶：

· 以專業和禮貌的方式與客戶互動，並了解他們的需求。

· 及時有效解決客戶的詢問和疑慮。

· 透過提供高品質的服務和支援來確保客戶滿意度。

分析客戶檔案：

· 對客戶概況進行徹底分析，包括他們的需求、目標和挑戰。

· 利用各種工具和方法來收集相關數據和見解。

· 確定需要改進的關鍵領域或最佳化的機會。

提供解決方案和建議：

· 根據客戶資料分析制定客製化解決方案和建議。

· 向客戶清晰且有說服力地傳達調查結果和提議的策略。

· 與內部團隊合作實施解決方案並在整個過程中為客戶提供支援。

維護文件：

· 準確、全面地記錄所有互動、分析和建議。

· 保留客戶資料、偏好和歷史資料的記錄以供日後參考。

· 始終確保客戶資訊的機密性和安全性。

津貼和福利

• 健康保險
• 晉升機會
• 專業發展
• 在家工作

補充工資類型：

• 佣金支付
• 績效獎金
• 保留獎金
• 簽約獎金

We're a specialist company in various Vacuum Technology applications, as well as a keen innovator in Waste Management technology for sustainable environment.

Due to business expansion we're hiring.

· Woodlands / Marsiling Area

· Industrial Vacuum Equipment and System Applications, Waste Management Automation Systems.

· Handphone Allowance

· Transport Allowance (Own Transport)

Job Descriptions

· Responsible for the daily service operations of the company;

· Plan, supervise, execute and follow-up on all servicing actions and schedules;

· Lead and supervise engineers to carry out site servicing and operations.

· Perform installation, testing, troubleshooting of vacuum equipments.

· Carry our preventive maintenance work for company and client sites.

· Capable of handling situational problems, looking into customer’s complaints and initiating corrective actions.

· Conduct On-Site maintenance services including Preventive Maintenance (PM) & Corrective Maintenance (CM)

· To prepare reports, documentation, quotation for site works.

· To perform troubleshooting independently.

· Ensure the compliance to ISO Standards and processes, WHS regulations, Code of Practices, Standards (QA/QC requirements) and Safe Management Measures;

· Prepare, submission and filing of related reports such as Risk Assessment (RA), Method of Statement (MOS), Manpower Appointment, Permit to Work and etc;

· Ensure all documentation of records are up to date and filed accordingly;

· Any other duties assigned by the Management from time to time.

Qualifications/Requirements:

· Minimum Higher NITEC/NTC2 or Diploma in Electrical Engineering with 5-8 years' relevant experience.

· Candidate must possess at least Higher NITEC/Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical) or equivalent.

· Understanding of Electrical / Pneumatics / Hydraulics systems

· Understanding of electrical single line diagrams.

· On-the-job training will be provided

· Software knowledge: Microsoft Word, Excel, Powerpoint;

· Must be dynamic, innovative, meticulous with positive working attitude, strong interpersonal and communication skills;

· Possess Building Construction Safety Supervisor Certificate will be preferred

· Possess Work-At-Height Supervisor/Assessor certificate will be preferred

· Possess Confined Space Assessor will be preferred

· Possess Lifting Supervisor will be preferred

· With a valid Singapore Class 3 driving license and own transport will be of advantage.

Desired Characteristics:

· Able to converse in English and Mandarin to liaise with Mandarin speaking associates

· A team player and willing to learn

· Singaporeans preferred

Please indicate the below information in your resume: Current & Expected Salary Reason(s) for leaving Notice Period / Availability to commence work We regret only short-listed candidate will be notified. All applications will be treated with the strictest confidence.

Lead, collaborate, and nurture.

Leading a Team of dedicated, professional early childhood education professionals? Tick. Developing a thoughtful culture when the entire Team is passionate about supporting children to be brave, curious, and imaginative in their learning? Tick. Nurturing relationships with children, families, and your Team to provide the best experience young children can have? Big tick.

If you put a tick next to those questions, becoming the Centre Manager at Guardian is your next role. Centre Managers touch every aspect of life at Guardian. Through leading, collaborating, and nurturing, Centre Managers help us deliver on the day-to-day goal of providing amazing learning experiences in a safe and secure environment. You will be part of a nationwide Team that has the cherished privilege of supporting the education and growth of young children. Joining Guardian means having a great place to work, filled with thoughtful colleagues and exciting opportunities to grow and develop your career. Our benefits include:

Lead your ongoing professional development and learning through exceptional coaching, conferences, mentoring, and career advancement opportunities.
Use your skills and experience to drive business performance that supports sustainable investment in our practice, Centres, and Teams.
Collaborate with professional Educators and Teachers through workshops and meetings to share best practice and learn from each other as you innovate in early childhood education programs based on exploration, discovery, and play.
Lead decisions about resourcing and the education environment for children.
Enjoy a competitive salary and financial benefits including attractive remuneration packages, generous childcare discounts, recognition and rewards, and an employee referral program
Guardian Degree program - We can support you by offering paid study, flexible work hours, guardian mentors and reimbursement of course fees, because we want to see you succeed. (Terms & conditions apply)
WHEREFIT - 2,000 discounted corporate offers at up to 50% off for gyms, studios, activewear, healthy meals, beauty and more...
Paid first aid courses and renewals 
$70,000 + plus super

The Opportunity

Guardian Childcare and Education is looking for Centre Managers across Australia in the following states: NSW, VIC, ACT, SA, and QLD  

Working closely with your Team of Teachers and Educators, you will enjoy:

Leading a professional Team to create a safe and secure environment where children are supported to be brave, curious, and imaginative in their learning.
Building lasting and meaningful relationships with families so they feel informed and sure their children are receiving the best education and care in the community.
Developing an exceptional culture of quality and safety that makes Guardian the Centre of choice in your community.
Contributing to making your Centre an example of why Guardian is driven by its mindsets of being brave, positive, thoughtful, and professional in all aspects of what we do.
Using your leadership and business skills to make your centre financially sustainable, as Guardian invests 100% of profits into more high-quality education for young children across Australia.
To be considered, you will have:

A completed Diploma in Children's Services and/or Bachelor of Education (or working towards)
Prior experience working in a long day-care centre in a leadership role.
Sound, practical working knowledge and implementation of the NQF and the EYLF.
Budget and financial accountability experience
Current First Aid and Asthma and Anaphylaxis certificates, and current Working with Children check.
Apply now

Take a positive step and apply now to join Guardian Childcare & Education.

Referrals

We offer referrals for Guardian employees so join us and bring a friend to refer and earn. For more details, visit: guardian.edu.au/careers/refer-your-friends

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment centers. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Work Hours

As a Centre Manager, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll have one weekday off and one weekend off each week
• Weekly team meeting weekly to brainstorm and collaborate on enhancing operational efficiency and customer experience.

Job Requirements

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

What we offer:

• Competitive salary package.
• Performance-based incentives.
• Opportunities for professional growth and advancement.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday Celebration
• Team Bonding Activities
• Exclusive staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive staff discounts with various participating merchants

If you have a passion for education and the drive to make a positive impact in students' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students.

Sanctuary Personnel, an innovative and committed recruitment agency, has a new permanent position available for a full-time Service Manager based in a Residential home in Dover.

The salary for this permanent Service Manager role is £36,000.

Main Duties:

• This exciting new development will be home to four adults on the ground floor with profound and multiple learning difficulties (PMLD) requiring complex 24/7 care. You and your team will be supporting them to live as independently as possible in the community and support them to create their own home
• On the first floor, there will be two one-bed flats, for those with more mild to moderate difficulties who are able, with support, to live more independently and will be separate from the ground floor support
• You will have the amazing opportunity to be part of the setup, planning of the service and building a positive and dedicated team over the next few months.

Key Responsibilities:

• Have a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs
• Have the skills and commitment to coaching and developing a new team, with an emphasis on Practice Leadership to develop and align best practices
• Understands the balance between keeping people safe and positive risk taking.
• Has knowledge of the legal framework that apply in this service (e.g. DoLS, capacity and best interest requirements)
• Qualification to NVQ level 3, QCE level 5 or be willing to obtain this.
• Able to look at budgets and financial information to support the service remain financially viable

Benefits you can Expect:

• High quality training that supports your career development.
• Paid enhanced DBS check.
• Flexible working.
• Shopping discount via Blue Light Card and The Benefits website.
• Up to 28 days paid annual leave (pro rata).
• Contributory pension scheme with life assurance.
• Free and confidential 24/7 access to a health portal, counselling and support.
• Recommend a Friend scheme – earn up to £500

Contact:

This job is advertised by Harry Smy; if you are interested in this position please click above to apply now.

We welcome applications within a residential or supported living setting from care home managers, deputy managers, care coordinators, key workers, childcare workers and more as we might have other roles applicable to you.

Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements.

As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning ‘Best Candidate Care’ at the Recruiter Awards as well being a two-time finalist for the same award.

Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI).

With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process.

Reasonable Adjustments:

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment centers. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Work Hours

As a Centre Manager, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll have one weekday off and one weekend off each week
• Weekly team meeting weekly to brainstorm and collaborate on enhancing operational efficiency and customer experience.

Job Requirements

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

What we offer:

• Competitive salary package.
• Performance-based incentives.
• Opportunities for professional growth and advancement.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday Celebration
• Team Bonding Activities
• Exclusive staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive staff discounts with various participating merchants

If you have a passion for education and the drive to make a positive impact in students' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students.

For further details about this role, please see the attached job description and person specification.

Duties will include, but are not limited to: Supporting the administration and reception team with patient and clinician queries to ensure the smooth running of the practice Inducting and training new members of the team Creating Reception rotas, dealing with annual leave and admin staff requests Creating sessions on EMIS and monitoring Accurx admin portal Setting up new starters IT log-in details, pathology, and smartcard card access. Using EMIS clinical system. You will assist with scheduling training and organising and completing bookings for external training Assist with reception appraisals, back to work interviews and probation meetings Provide regular support to the reception, prescription and scanning / coding as required to ensure adequate cover is provided to ensure the work is completed to the deadlines set. Always maintain confidentiality for patients as well as staff. The post-holder will support the equality, diversity and rights of patients, carers and colleagues. Communication is key therefore the successful candidate will need recognise and implement the importance of effective communication within the team.

Your new company
This is an exciting opportunity to join an innovative organisation within the Marine industry who support Defence through their specialist HVAC and refrigeration solutions. They are looking to bring on board a permanent Supervisor/ Service Manager to help lead their team of skilled engineers and technicians in Sydney.
Your new role

Mould and manage a close-knit team of experienced engineers and technicians in this specialist marine & industrial HVAC business
Organise and manage the day-to-day business operations of technical staff
Scheduling and general technical support of service team as well as assisting and supervising service team onsite
Ownership and management of sustainment / maintenance projects
Working with technical sales to ensure jobs are completed on time and on budget
Focus on implementing, utilising and improving operational processes to streamline operational activities and ensure quality outcomes
Management of all resources and assets to ensure optimal efficiency, and forecasting of requirements to ensure continuity
Participation in every stage of the sales process, from enquiry through to invoicing
Key client management and customer service engagement of the highest level
Ensure all operational documentation, including service reports & quality documentation etc are developed and presented in the most professional way
Prepare reports, budgets and expense schedules, and analyse for variances and trends that create risks or opportunities for the department
Recommend corrective actions and strategies to ensure the department is operating at peak efficiency & performance
Actively seek, engage and maintain customer relationships
Be the central point of communication for all client technical enquiries and job requisitions
Perfect for an enthusiastic and ambitions person wanting to further their career.

What you'll need to succeed

Trade Qualification - Cert III in Air-conditioning and Refrigeration
Current Refrigerant Handling Licence
Full unrestricted Australian work rights with ability to pass a Police check and gain Defence clearances
Technical background and experience in a relevant field combined with experience supervising
Ability to create a good plan out of nothing, and determination to accomplish goals
Good data analysis, planning and organisational skills
Be able to provide direction, empathise and understand, create a team environment and bring out the best in their staff within a medium sized team of different trades
Proficient with the Microsoft Office Suite (especially Excel, Word & Share point) and above average computer literacy
Drive, energy and a practical approach are the skills highly valued

What you'll get in return

Opportunity to work on large sustainment and service project work
Growing opportunities for personal and career development and sincere investment to help you achieve your best.
New Hilux dual cab company vehicle and fuel card
Opportunity for optional offshore work
OEM specific training (J&E Hall)
Performance bonus system

What you need to do now
If you are interested in this position and feel you have the skills described to be successful, please forward an up to date CV to the details below. Equally, if this isn't quite right, please still feel free to reach out for a confidential chat about other opportunities.
E: Holly.Powell@hays.com.au T: 02 9049 6980 Please click here to apply.

Posted: 03/05/2024

Closing Date: 20/05/2024

Job Type: Permanent - Full Time

Location: Busselton

Job Category: Community Services and Development


As an integral part of our 2024-2028 Strategic Vision, the Service Manager at Busselton Community Supported Residential Units (CSRU) will contribute to Richmond Wellbeings vision of being a Leader in Transformative Services.  At Richmond Wellbeing we are committed to delivering safe, high-quality, best-practice mental health services that make a difference to peoples lives through our passionate, expert teams.
Seeking a change of scenery? Look no further than Busselton CSRU. Nestled in the picturesque Southwest region, roughly 400 meters from Busselton Jetty and Foreshore. Busselton offers the perfect blend of coastal charm and community warmth. Embrace a laid-back lifestyle while thriving in a supportive community.

Job Description

About

... Click here to view more detail / apply for Service Manager

• Permanent Full-time opportunity (Monday to Friday - no shift work!)
• Clinical leadership opportunity 
• From $56.08 to $60.98 per hour + Superannuation + NFP tax break
• Join a large, successful & rewarding aged care organisation

Bodington is our 120-bed home offering exceptional care to all our residents. Situated in the picturesque bushland of Wentworth Falls, we offer a home-like environment where residents and staff are treated with compassion and respect

We are looking for a motivated and hands-on clinical expert with excellent leadership and communication skills to pursue a career opportunity with Catholic Healthcare. As our new Care Manager, you will act as the clinical lead to ensure delivery of quality clinical and person first care for our residents.

To be successful for this role, you will have:

• Authority to practice as a Registered Nurse with AHPRA
• Demonstrated work experience as a Clinical Care Manager 
• Extensive knowledge of the clinical functions of an Aged Care home
• Superior communication skills both written and verbal
• Demonstrated ability to be self-motivated and promote a positive work environment
• Willingness to provide evidence of Covid Vaccination

On offer is a supportive and rewarding role that is both hands on and has key leadership functions. Why you'll love working with us:

• An opportunity to build a career with a successful growing values-based organisation;
• Be part of a supportive and inclusive 'people first' culture; 
• Not for profit salary packing and meal entertainment benefits;
• Internal leadership and management programs for emerging leaders;
• Discounted gym membership through Fitness Passport; 
• Access to CHL’s Healthy Body and Mind Hub for you and your loved ones.

Real Estate & Property
Commercial
Perth
Permanent / Full Time



Join a centre currently midway through redevelopment.
Lead a small onsite team.
Fantastic opportunity for a retail professional to develop their CM career.

About: Our client is a highly successful Commercial agency who have gone through a considerable growth period and continue to build the team at a steady pace. 
  
An opportunity has arisen for an experienced Centre Manager to join their team and be based on site at a shopping centre SOR that is currently undergoing redevelopment.
   
Responsibilities will include:


Directly liaise with the owner regarding management, marketing, leasing and operational activities.
Preparing and implementing the centre's annual income and expenditure budget, business plan, marketing plan and monthly reports.
Ensuring financial targets are achieved and arrears


... Click here to view more detail / apply for Centre Manager

ClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai /Suzhou. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Registered Manager - Alton, £33,949.50pa

Join Voyage Care and Feel Valued, we reward your dedication with:

• Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card – hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards

Registered Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Manager to join us in leading our residential service in Alton. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.