Total 56 IT Security Analyst job vacancies in Others category in Johor Bahru

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Day-to-day IT helpdesk support, hardware setups, etc
• Server Administration and Network/Firewall/VPN maintenance
• Manage and configure POS and ERP system settings
• Support and manage store opening projects across multiple regions
• Liaise with HQ IT for all group initiatives, protocols and systems implementation

Requirements

• Degree/Diploma in Computer Science or related studies with 3 – 5 years or more working experience
• Good experience in Windows, Networking and Firewall administration, maintenance and technical support
• Must have experience working in Retail and/or F&B industry.
• Must have working experience in at least one POS and/or ERP systems
• Experience in configuring and troubleshooting network connectivity issues
• Good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Occasional travelling might be required

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

The trainee must be knowledgeable professional who us develop, integrate, and maximize the value of IT systems. He/she will provide strategic advice, troubleshoot technical issues, and offer expertise in areas such as hardware, software, networks, and project management.

Specific Responsibilities:

1. Understand customer requirements and business objectives.

2. Provide strategic advice on using technology to achieve goals.

3. Manage IT initiatives and collaborate with in-house technical staff.

4. Design IT systems and networks ensuring the right architecture and functionality.

5. Support new technology implementation.

6. Train users in new and existing IT systems.

7. Provide assistance with technical issues.

8.Revise existing systems and suggest improvements.

9. Produce reports

Technical Skills and Competencies:

1. Client assesment and Project management

2. Excellent communication and presentation skills

3. Diagnostic test and Troubleshoot hardware,software and network problems

4. Customer service

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,400

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Crareer individuals from any qualifications level can apply.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Highlights:

• Health insurance
• Dental reimbursement
• Transport allowance
• AWS + Performance Bonus
• Friendly environment

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Diploma in Electrical/Electronic Engineering with at least 1 year working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems will be an advantage.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Possession of own vehicle would be an advantage, otherwise transport reimbursement is available.
• Only Singaporeans may apply.
• This job is suitable for older workers

Please indicate in your profile your expected salary as you apply. Thank you.

The primary purpose of the position of IT Systems Analyst is to analyse, design, and enhance the Eurokars Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organisation.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Perform any other duties as directed by Section Head and Management

Experience

• Diploma/Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP

• Good web programming skills such as Javascript, HTML5, CSS3, JQuery, Bootstrap, Rest, JSON and XML

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions

• Knowledge and experience on Automotive Industry business process and application systems

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders are preferred

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Highlights:

• Health insurance
• Dental reimbursement
• Transport allowance
• AWS + Performance Bonus
• Friendly environment

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Diploma in Electrical/Electronic Engineering with at least 1 year working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems will be an advantage.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Possession of own vehicle would be an advantage, otherwise transport reimbursement is available.
• Only Singaporeans may apply.
• This job is suitable for older workers

Please indicate in your profile your expected salary as you apply. Thank you.

1. Meeting with clients to discuss security issues
2. Conduct Monthly Ops Meetings with Clients
3. Respond to client enquiries
4. Responsible and accountable for effectively managing the day to day operations / allocated contract sites and staff by providing the highest quality, compliant and professional security service to its customers
5. Deployment planning and rostering of security personnel
6. Overall in-charge of day-to-day operations of security personnel to the allocated sites
7. Provide support for Operations Managers, Site Security Supervisors & assist in handling complaints or operational issues.
8. Responding to emergencies and urgent duties 24/7.
9. Putting up and submitting various reports using Microsoft Office/Google and in-house software.
10. Conduct security and safety risk assessment surveys of the assignments
11. Conduct investigations and vet incident reports submitted by the security team and prepare to conduct AAR of the incident.
12. Conduct OJT training for new hires
13. Reviewing worksite SOP to ensure it remains relevant with the current operations.
14. Handle workplace investigation, grievance, and discipline
15. Plan and schedule training for security personnel in alignment with Company, PLRD & PWM requirements.
16. Plan and conduct periodic exercises to ensure the vigilance of security personnel
17. Assist with recruitment and selection of security personnel
18. Manage and review security procedures
19. Any other duties assigned by the Operations Manager / Director

Qualifications:

1. At least 2 years' hands-on experience in an operational management or disciplined service experiences
2. Applicants must possess initiative and has demonstrated ability to work independently and be able to manage a team of security officers at multiple customer locations
3. Ability to communicate effectively in English, both verbal and written
4. Proficient in computer skills
5. Other attributes include good interpersonal skills, service oriented mindset.
6. Possess a car with Class 3C Driving Licence

JOB RESPONSIBILITIES

1. Management, monitoring and installation of systems and infrastructure
2. Set up new user IT accounts and related matters
3. Key liaison with external vendors for installation and maintenance of hardware and software
4. Liaise with vendors for problem solution
5. Installation, configuration, testing and maintenance of operating system, application software and system management tools
6. Ensure the highest level of systems and infrastructure availability and operational
7. Maintain security, back up and redundancy strategies
8. Document application or system problems and resolution for future reference
9. Provide technical support to service issues and request from staff
10. Practical hands-on experience in Network Devices, Firewall, VPN and Wireless technology
11. Administration in Windows Servers and MS Office 365
12. Anti-virus, backup and recovery solution
13. Troubleshooting PC and Network related problems

REQUIRED COMPETENCIES

1. Ensures Accountability – holding self accountable to meet commitments and deadlines.
2. Excellent knowledge of PC hardware, Server maintenance and Network administration.
3. Knowledge of SQL, PHP, VB and web server administration
4. Preferably with web management knowledge

Job Description

1. Manage and maintain company IT assets: computer systems and networks, including hardware, software, and peripheral devices.
2. Manage website administration (Domain names, SSL certification, CloudFlare)
3. Co-administer Mailchimp (Email and marketing automations platform)
4. Perform routine system maintenance, including backups, updates, and patches.
5. Troubleshoot and resolve hardware and software issues.
6. Implement cyber security measures for Internet of Things.
7. Monitor system performance and identify areas for improvement.
8. Provide technical support to users.
9. Collaborate with other IT professionals to implement new systems and technologies.
10. Maintain an up-to-date inventory of all IT equipment.
11. Maintain IT policies and procedures

Job Requirements

1. Singaporeans or SPR only
2. Bachelor's Degree or Post Graduate Diploma in Computer Science, Information Technology and Systems, or related IT field.
3. A minimum of 5 years of experience in IT administration and support field.
4. Outstanding command of English
5. Experience in administering Google WorkSpace
6. Experience in troubleshooting MacOS and the latest Window operating system.
7. Experience with network infrastructure, including switches, routers, and firewalls.
8. Possess active knowledge of Cloud SQL.
9. Strong problem-solving skills and attention to detail.
10. Excellent communication and interpersonal skills.
11. Ability to work independently and as part of a team.
12. Willingness to work beyond the required hours.
13. Proficiency in English as main communication language in a cosmopolitan organization
14. Possess integrity and ownership attitude.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

The security supervisor is responsible for managing various aspects of a security department for a government agency or business.

Some of the duties that make up the security supervisor job description include monitoring security equipment, supervising other security staff, like the security guards, and assembling, documenting abnormal occurrences on a job site, and training of security teams.

People working as security supervisors are often required to meet with other supervisory employees so as to discuss important security matters with them.

Supervisors in charge of security are expected to be organized, have a keen eye for detail, trustworthy, and able to manage others effectively.

They must have own transport.

JOB DESCRIPTION

As a Portfolio Analyst, you will provide day-to-day support to the investment team and finance team in portfolio management, compliance, and fund-related matters.

You will be responsible for providing timely communication to the team regarding portfolio performance, market trends, and any recommendations to drive portfolio decisions. The ideal candidate will possess a deep understanding of the startup ecosystem, strong analytical skills, and the ability to thrive in a fast-paced and dynamic environment.

RESPONSIBILITIES

• Portfolio Monitoring: Monitor the performance and progress of portfolio companies, track key performance indicators (for example, financial performance, cash runway, and debt covenant tracking), and identify potential areas for value creation or risk mitigation.
• Financial Analysis and Review: Analyze financial statements and forecasts to assess the financial health and growth potential of portfolio companies.
• Investment Reporting including: preparing regular portfolio reports, presentations, and updates for internal stakeholders and limited partners (LPs). Communicate investment thesis, key findings, and performance updates effectively; working closely with the finance team to monitor investment status and progress of portfolio companies; & spearheading ESG and impact metrics reporting for portfolio companies and fund.
• Market Research: Stay informed and conduct market research about industry trends, emerging technologies, and market dynamics within the startup ecosystem.
• Portfolio Optimization: Work closely with the team to provide strategic guidance, operational support, and access to relevant networks and resources. Identify opportunities for portfolio optimization.
• Risk Management: Assess and mitigate risks associated with portfolio investments, including market risks, operational risks, and regulatory risks. Implement risk management strategies to protect and enhance portfolio value.
• Collaboration: Collaborate with cross-functional teams including investment professionals, legal advisors, entrepreneurs, and industry experts to drive successful investment outcomes and portfolio growth.
• Continuous Learning: Stay abreast of industry best practices, emerging technologies, and investment trends through ongoing education, networking, and professional development activities.

QUALIFICATIONS

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field. Advanced degree (e.g., MBA) or professional certification (e.g., CFA) would be advantageous.
• 2+ years of experience in audit, fund accounting, restructuring, and/or credit control.
• Deep understanding of the startup ecosystem, venture capital industry, and investment processes.
• Strong analytical skills with proficiency in financial modelling, portfolio management and valuation techniques.
• Excellent communication and presentation skills, with the ability to convey complex concepts clearly and persuasively.
• Ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented approach.
• Strong attention to detail, critical thinking abilities, and problem-solving skills.
• Ability to work effectively both independently and as part of a collaborative team.
• Proficiency in using financial software and analytics tools (e.g., Excel, PowerPoint, Notion).

Here are the exciting outcomes you can expect when joining Genesis Alternative Ventures:

1. Trailblazing with Pioneers:Work alongside the Southeast Asia Venture Debt pioneers who have boldly carved out a new market opportunity within the venture capital landscape.
   
2. Venture Debt Insights:Gain a deep understanding of venture debt’s role in the capital structure of fast-growth companies.
   Explore how venture debt complements equity financing and supports entrepreneurial growth.
   
3. Portfolio Management Mastery:Learn the art of managing portfolio and effective communication to different stakeholders for insights to drive portfolio decisions .
   
4. Career Progression in a Dynamic Team Environment:Collaborate with an experienced and dynamic venture debt team.
   Embrace a culture of innovation, curiosity, and continuous learning.
   Opportunity to grow with the organization and progress through the ranks to become a Partner of the Fund.
   

At Genesis, we believe in shaping the future together. Join us on this exhilarating journey in Southeast Asia’s vibrant startup ecosystem!

Our organization

Delaware Consulting Asia Pacific Pte Ltd (“delaware” in short) is an IT consulting company in Singapore with global connect. We deliver advanced ICT solutions and services, guiding our customers through their business and digital transformation. We partner with SAP, OpenText, Microsoft and Salesforce, as well as a group of technology partners to support our customers with truly omni-channel customer experience.

Our Team

• We are a dynamic, stimulating team of highly motivated professionals with attention for personal development in your expertise.
• We offer a continuous process for learning, development, and growth.
• We offer a challenging and dynamic job.
• We know there’s more to life than work. We organize team events and impromptu drinks: Nothing better for team spirit, right?
• We are a flat organization with short lines of communication.

Your Role

As an SAP Analytic Cloud (SAC) Analyst, you will be supporting our growing team in the SAC space. This techno-functional role allows you to be hands-on from the get-go and be involved in end-to-end project implementation cycles, which will also include dealing with customers and assisting with the building of dashboards and planning solutions.

Job Description

Key Responsibilities:

1. Implementation and Configuration:

• Work alongside senior consultants to implement and configure SAP Analytics Cloud Planning solutions based on client requirements.
• Assist in the design and development of planning models, forecasting, and budgeting processes.
• Build reports and dashboards to support critical business KPIs.

2. Client Engagement:

• Engage with clients to understand their financial planning and analysis needs.
• Support the gathering of business requirements to devise business blueprints, and prototyping to translate them into SAC Planning solutions.

3. Training and Support:

• Contribute to the creation and delivery of training sessions for end-users on SAP Analytics Cloud Planning functionalities.
• Provide ongoing support and troubleshooting assistance to clients during and after implementation.

4. Collaboration:

• Collaborate with cross-functional teams, including S/4HANA functional consultants, SAP developers, and project managers, to ensure seamless integration of planning solutions.
• Participate in workshops and meetings to align project goals with client expectations.

5. Continuous Learning:

• Stay informed about SAP Analytics Cloud Planning updates, industry best practices, and emerging trends in financial planning and analysis.

About You

Your Knowledge, Skills, and Qualification

• Some basic understanding of data modeling and preparing datasheets, merging, custom calculations, formatting values, dimensions, and measures.
• Good understanding of SAP data structures, End-to-end dataflow, basic SAP analytics cloud, or similar planning and forecasting tools is a bonus.
• Ability to be flexible and work analytically in a problem-solving environment.
• Excellent written and oral communication and interpersonal skills.

Your Experience

• Bachelor’s degree in finance, Business, Information Technology, or a related field.
• Familiarity with financial planning and analysis concepts.
• 0-2 years of experience in managing SAP Analytical and/or Reporting work streams for various industry sectors. Fresh graduates can also be considered.
• Knowledge of financial modeling and budgeting processes.
• Exposure to cloud computing and related technologies.

RESPONSIBILITIES:

• Day-to-day IT helpdesk support to end-users on all applications like ERP, POS, and website within the group
• Work with Marketing, Finance and Operations to perform updates to Point-of-Sales master data and configurations
• Assist in documenting process flows, test case scenarios and training guides
• Liaise with HQ IT for all group initiatives, protocols and systems implementation
• Support and manage store opening projects across multiple regions

REQUIREMENTS:

• Degree/Diploma in Computer Science or related studies with 1 to 3 or more years of working experience
• Must have working experience in at least one POS and/or ERP systems
• Must have good Excel formula skills, basic SQL query skills
• Positive attitude with a team-player mindset with good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Experience working in Retail and/or F&B industry will be an added advantage
• Occasional travelling might be required

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

Job Summary

In this exciting opportunity, you will lead and expand a team of web-developers to meet the needs of our growing e-Commerce business through continuous enhancements. You will be the front-line IT support to the e-business team members in ensuring all critical issues are resolved timely.

Primary Relationships

The position reports directly to the Head of IT. Within the organization, this position has primary working relationships with IT Support Team and Digital Sales and Marketing Team at TWG Tea headquarters. Outside the organization, the position coordinates primarily with platform vendors and partners.

Responsibilities:

• Formulate support and development methodologies and enforce conformance by all parties
• Responsible for ensuring on-time delivery of all digital marketing campaigns and initiatives over Omni-Channel platforms and global marketplaces from a technical angle
• Responsible for working closely with e-business team members to transpose digital business needs into action plans, and drive the deliverables to succession
• Generate meaningful insights through data-driven analysis and post-mortem reviews
• Continuous innovation on ways to enhance the worldwide digital presence and customers’ online (UI/UX) experience, social listening, SEO and other digital online
• Lead and coordinate with various departments and business partners/ platform vendors to meet target objectives globally, including make proposals to streamline internal processes
• Responsible for infrastructure scalability and able to cope with seasonable traffic requirements
• Review and manage partner/vendor contracts, ensuring vendors meet their Service Levels
• Build test case scenarios and formulate roll-out plans to ensure quality delivery from vendors, ensure uninterrupted deployment as well as ‘go-live’ strategies

Requirements:

• Diploma/Degree in Computer Science, Software Engineering or related disciplines
• Minimally 3 years’ experience in leading a support and development team
• Must have eCommerce project development and implementation experience using Agile Methodology.
• Good track record of product management and development covering multiple platforms, but not limited to, e-Commerce, m-Commerce/Mobile App, CRM, SEO, Online Marketing etc
• Familiar with maintaining Cloud infrastructure like AWS and Microsoft Azure
• Minimally 5 years’ experience in an eCommerce environment, always updated with digital news preferably in the online luxury space
• Experienced working with online platform giants like Amazon, Google, Zalora etc is a bonus
• Minimally 3 years’ experience in web and Mobile App development, CMS platform management, integrations with databases, CRM and ERP systems
• Possess hands-on skills in web/mobile programming languages like C++, HTML, CSS, Xamarin, React Native on both Android and iOS platforms
• Must have experienced in administrative setup and maintaining CICD using tools like JIRA software management, service management, Github, AppVeyor, Jenkines, Azure Devops, etc
• Must have experience managing source codes and change management using Githubs/ Gitlabs, Bit Torrents, etc
• Ability to be hands-on to guide and mentor the team of developers to collectively meet targets
• Possess outstanding leadership skills with great communication skills to lead and influence multiple cross-functional teams, management and partners
• Energetic, independent and self-motivated individual with good business acumen
• Strong communication skills with excellent command of English
• A plus point to be fluent in spoken Chinese or French (in order to liaise with TWG Tea partners in North-Asia and Europe)

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.